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The Knoll Historic Guest Farm

Self Catering

Review Summary

4.1 out of 5from 69 reviews for The Knoll Historic Guest Farm
Cleanliness
4.1/5
Service
4.0/5
Location
4.2/5
Safety
4.3/5
Value for money
3.9/5
Anonymous Guest - Oct 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anonymous Guest
On business
Jackie D - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jackie D
With friends

A peaceful farm stay.

Given the snowfall and roads which were closed due to the damage caused by the weather, we were warm, comfortable and safe in our unit, with shops and restaurants close by.

Kirsty D - Aug 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kirsty D
Family with young children

Rustic elegance with a charm that keeps you coming back!

Such a gem. Beautiful surroundings. Friendly staff. Definitely coming back!

Gerdus T - Jun 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gerdus T
On business

Heerlik.

Uitstekende waarde vir geld. Vriendelike diens. Mooi skoon en netjies. Pragtige uitsig. Sentraal.

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Delicious.

Excellent value for money. Friendly service. Nice clean and tidy. Beautiful view. Central.

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Aliske L - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Aliske L
With partner

Koud en lekker.

Baie lekker net vir oornag.

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Cold and nice.

Very nice just for overnight.

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Wendy M - Jul 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Wendy M
Family with teenagers

Charming and rustic cottage.

Very pleasant host. Unfortunately the website still shows a cafe on the property, which has actually closed, so we were a bit disappointed.

Anel E - Jan 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Anel E
On business

Rustigheid by The Knoll is wat mens nodig het na 'n dag se gewoel.

Ek het heerlik gebly - alles wat nodig was, is in die eenheid. Dit was veilig, rustig en skoon.

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Tranquility at The Knoll is what one needs after a day's hustle and bustle.

I had a great stay - everything needed is in the unit. It was safe, quiet and clean.

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Margo S - Sep 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
3/5
Margo S
With partner

Lovely, clean, simple rooms. Hot water is a problem. Staff: helpful, efficient.

It's a beautiful setting.

Marnel A - Jun 2024
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Marnel A
Family with young children

Gemaklike familie-eenheid.

Pragtige omgewing en gemaklike slaapplek. Moes wel koud stort en daar was nie 'n oond soos geadverteer nie.

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Comfortable family unit.

Beautiful surroundings and comfortable place to sleep. Did have to take a cold shower and there wasn't an oven as advertised.

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Lizelle F - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lizelle F
With partner

Pragtige plek. Stil en rustig. Wonderlike ontvangs deur eienaars.

Die plaas is ongelooflik mooi. Groen, groot bome gee 'n rustige atmosfeer. Die kamer is pragtig uiteengesit. Skoon en baie netjies. Ons het baie lekker daar gebly. Daar is die mooiste honde op die plaas.

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Beautiful place. Quiet and peaceful. Wonderful reception by owners.

The farm is incredibly beautiful. Green, large trees give a peaceful atmosphere. The room is beautifully laid out. Clean and very tidy. We had a very nice stay there. There are the most beautiful dogs on the farm.

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Francois D - May 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Francois D
Individual traveller

Ideaal vir my doel.

Presies wat ek wou hê vir die doel van my besoek.

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Perfect for my purpose.

Exactly what I wanted for the purpose of my visit.

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Maria G - Jan 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Maria G
With partner

Rustig.

Ontspannend, stil en sprokiesagtig.

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Restful.

Relaxing, quiet and fairytale-like.

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Willem D - Feb 2023
Overall rating
Cleanliness
2/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
2/5
Willem D
Large group

Het nie dit verwag nie.

In die foto's lyk die plek bietjie anders. Hulle het ou foto's op en die lig in die badkamer werk nie. En die stortwater is baie koud of brand jou velle af en dit was nie 'n aangename ondervinding nie, verder was dit goed gewees.

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Didn't expect that.

In the photos the place looks a little different. They have old photos on them and the light in the bathroom doesn't work. And the shower water is very cold or burns your skin and it was not a pleasant experience, otherwise it was good.

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Regina B - Apr 2023
Overall rating
Cleanliness
2/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
2/5
Regina B
With partner

Mooi in die natuur, maar die plek was glad nie die geld werd nie.

Kyk ons het al baie van verblyfplekke gebruik gemaak en nog nooit klagtes gehad nie, maar hierdie plek is die swakste wat ons ooit beleef het. In die eerste plek die gasheer is die onvriendelikste mens wat ek nog gesien het, met loadshedding is daar geen lamp of kers of enige iets nie. Ons het laat die aand ingekom en moes in die donker rondploeter toe bring die man so 'n klein liggie. Die koffie in die botteltjie is kliphard. Die hele plek ruik na katpiepie, toe kom ek agter dit is die kombers. Parkering van so aard dat my man sy bakkie gestamp het. Gas-geiser se water is vir 2 sekondes warm en dan yskoud, so ons het met koue water gestort. Dit het vir my gevoel asof ons daaronder in 'n gat gedruk is! Nee wat, foto's is seker 20 jaar terug geneem!

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Beautiful in nature, but the place was not worth the money at all.

Look we have used many places to stay and never had any complaints but this place is the worst we have ever experienced. First of all the host is the most unfriendly person I have ever seen, with loadshedding there is no lamp or candle or anything. We came in late at night and had to trudge around in the dark until the man brought a small light. The coffee in the bottle is rock hard. The whole place smelled like cat pee, then I realized it was the blanket. Parking of such a nature that my husband bumped his bakkie. Gas geyser's water is hot for 2 seconds and then ice cold, so we showered with cold water. It felt to me like we were pushed into a hole underneath! No what, pictures were probably taken 20 years ago!

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Janet S - Apr 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Janet S
With partner

Peaceful and tranquil stay.

We were a little disappointed that the coffee shop was closed for the Easter weekend. I would have loved been invited in the Historical Farm House. A little booklet to tell us about the farm would have been of value.

Pieter V - Feb 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Pieter V
With friends

Mooi ligging alles wat ons nodig gehad het.

Sien sterre.

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Nice location everything we needed.

See stars.

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Sampie J - Jan 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Sampie J
On business

Baie rustig en mooi.

Baie lekker en naby die dorp. Ongelukkig swak WiFi opvangs.

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Very peaceful and beautiful.

Very nice and close to town. Unfortunately poor WiFi reception.

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Ankie D - Jan 2022
Overall rating
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
3/5
Ankie D

Teleurgesteld.

As een werker ons nie by die hek raakgesien het nie, sou ons lank gewag het om in te kom, want die oproep wat ons gemaak het is nie beantwoord nie. Met aankoms om 15:40 was die ontvangs gesluit en 'n ander persoon het die gasvrou gebel, wat beweer het sy weet nie van ons bespreking nie. (Sy het ook nooit haar verskyning gemaak nie.) Die yskas is buite werking en die toilet se lig werk nie. Die mat by die spieëlkas in die badkamer was nat. Gelukkig was die verslete handdoeke skoon en die beddens was skoon en netjies.

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Disappointed.

If one worker had not spotted us at the gate, we would have waited a long time to get in, because the call we made was not answered. On arrival at 15:40 the reception was closed and another person called the hostess, who claimed she did not know about our booking. (She never made her appearance either.) The fridge is out of order and the toilet light is not working. The carpet by the mirror cabinet in the bathroom was wet. Fortunately the worn towels were clean and the beds were clean and tidy.

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Daryl M - Dec 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Daryl M
Family with young children

Peaceful.

We wanted a very peaceful Christmas and that is what we got. In spite of the wonderful none stop rain, we could not have wished for more! Thanks - simply the best!

Chandre L - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Chandre L
With friends

Beautiful farm and easy to locate.

The greenery and animals on the farm were beautiful, Claire and staff were very accommodating and made us feel welcome.

Anthony D - Jul 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Anthony D
With partner

Very pleasant and comfortable.

Staff very accommodating and helpful.

Ludolf L - Jul 2021
Overall rating
Cleanliness
4/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
2/5
Ludolf L
With partner

Kommunikasie tussen gaste en bestuur is uitstekend.

Sien sterre.

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Communication between guests and management is excellent.

See stars.

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Craig D - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Craig D
Individual traveller

A welcome stop-over.

Appreciated a venue that caters for single travelers.

Karin M - Nov 2020
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
5/5
Karin M
Individual traveller

It was tough to find in the Hilton mist. Please add GPS coordinates.

To get in, one must first phone them to open the gate. Getting out in the morning is problematic. I phoned the given number about 5 times before it opened. The room was great but the basin's cold water tap needs a new washer and the shower drain is inadequate, as the floor floods. Otherwise I enjoyed my stay.

Roland D - Jun 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Roland D
Family with young children

Waarde vir geld en baie rustig.

Daar is boonop elke tweede week 'n vertoning van plaaslike kunstenaars wat gaste gratis kan bywoon. Heerlike bunny chow by die vertoning gekoop so aandete was uitgesorteer. Rustige area en pragtige tuin. Sal graag weer bespreek.

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Value for money and very peaceful.

In addition, every second week there is a show by local artists that guests can attend for free. Delicious bunny chow bought at the show so dinner was sorted. Quiet area and beautiful garden. Would love to book again.

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The Knoll Historic Guest Farm 's response

Thank you Roland, we are glad you had a good time here.

We look forward to seeing you again.

Kind regards,
The Knoll

The Knoll Historic Guest Farm
Marius P - Nov 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Marius P
On business

Wonderful environment.

Thank you. Enjoyed the stay. Beautiful environment.

The Knoll Historic Guest Farm 's response

Good day Marius,

Our pleasure, we hope to see you again soon.

Kind regards,
The Knoll

The Knoll Historic Guest Farm
Quintus B - Sep 2019
Overall rating
Cleanliness
2/5
Service
2/5
Location
1/5
Safety
1/5
Value for money
1/5
Quintus B
On business

Not the ideal accommodation.

I would not recommend this place when going on a trip. We found a huge spider in our room. There were random animals outside our room and at a certain time our lights just switched off and we couldn't get it back on. We had to work at night and there wasn't even a desk for us to work at and no WiFi was supplied. Will not recommend The Knoll to anyone and most certainly won't go back.

The Knoll Historic Guest Farm 's response

Good Day Quintus,

Thank you for your feedback, as we are able to improve our business though the feedback we receive from our customers.

With regards to the animal life you encountered. We are a Guest Farm in the country-side, we do try to maintain a balanced relationship with the natural environment that we are part of. With regards to the lights we apologize for the inconveniences caused, we try our best to react to the RSA electricity crisis. We will revise our power outage protocols so that future inconveniences are avoided.

Thank you for your feedback and we hope you give us another fair chance.

Kind regards,
The Knoll

The Knoll Historic Guest Farm
Molly B - May 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Molly B

Huislik, netjies en skoon.

Warm verwelkoming gehad, sekuriteit het my as enkelouer gemaklik laat voel. Perseel is mooi skoon en netjies. Kamer was mooi en beddegoed vars en warm. Ongelukkig het die bedlampies nie gewerk nie, asook die badkamer se ligskakelaar/toutjie lol bietjie, jy moet hom paar keer trek voor lig aanskakel.

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Homely, neat and clean.

Had a warm welcome, security made me feel comfortable as a single parent. Premises are nice clean and tidy. Room was nice and bedding fresh and warm. Unfortunately the bedside lamps didn't work, as did the bathroom light switch/string lol a bit, you have to pull it a few times before the light turns on.

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Yvonne T - Dec 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Yvonne T
Family with young children

A perfect place to get away from it all.

This is the second time we stayed here and it is unbelievably peaceful. It is close enough to Pietermaritzburg to be close to a city, but far enough away to feel like you are in nature.

Nqobile R Z - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Nqobile R Z
With friends

The best farm experience.

Linda was a great host. Very accommodating. It was a great stay

Antionette B - Aug 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Antionette B
Family with young children

Perfect stop over.

We stayed in the Groenekloof 1 Family Room. Lovely, neat and clean accommodation. Perfect for a one night stop over, but not recommended for longer than that as space is limited and there's no lounge.

Wilna V - Jul 2018
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Wilna V
With partner

Rustig.

The Knoll was voorwaar 'n lekker rustige wegbreektuiste. Die akkommodasie was goed en netjies, die omgewing mooi, die mense baie vriendelik en hulpvaardig. Net jammer dat die plaas 'n ietwat van 'n slordige indruk skep.

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Restful.

The Knoll was truly a nice and peaceful getaway home. The accommodation was good and tidy, the surroundings beautiful, the people very friendly and helpful. Just a shame that the farm creates a somewhat sloppy impression.

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Rudolph V - Apr 2018
Overall rating
Cleanliness
5/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
4/5
Rudolph V

Uitstekende ligging, so bietjie weggesteek in die bos - regtig amper remote.

Ons het heerlik gebly!

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Excellent location, a bit hidden in the woods - really almost remote.

We had a wonderful stay!

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Riekie D - Jan 2018
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Riekie D
Family with young children

Baie rustig. Pragtige plek met die mooiste uitsig.

Ons het 'n wonderlike tyd gehad.

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Very calm. Beautiful place with the most beautiful view.

We had a wonderful time.

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Le Roux L - Dec 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Le Roux L
Individual traveller

Expected more.

The cord for the kettle in the upper creamery suite is too short - it makes it difficult to make a simple cup of tea. They haven’t done anything about it since my stay there last year.

Retha S - Jun 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Retha S
With partner

Vriendelike ontvangs, baie pragtige ligging, perfek geleë vir Comrades Runners - baie naby aan die start van Comrades met 'n down run.

Oulike "budget" akkommodasie, mooi ligging. Baie dankie vir die vriendelike ontvangs by aankoms.

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Friendly reception, very beautiful location, perfectly located for Comrades Runners - very close to the start of Comrades with a down run.

Cute "budget" accommodation, nice location. Thank you very much for the friendly reception on arrival.

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Anonymous Guest - Mar 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Anonymous Guest
Family with teenagers

Affordable and very peaceful.

Offers everything needed for an overnight stay.

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Arno H - Jul 2018
Overall rating
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
5/5
Value for money
1/5
Arno H
With partner

Hulle het nie geweet van my vooruitbetaalde bespreking nie.

Met ons aankoms daar is ons begroet met 'n verwarring soos wanneer gaste onverwags opdaag, wat presies die geval was. Klaarblyklik was ons bespreekte en betaalde kamer op daardie stadium reeds deur ander gaste betrek. Daar is inderhaas 'n plan gemaak om wel 'n kamer tot ons beskikking te stel, maar dit was nie waarvoor ek betaal het of na uitgesien het nie.

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They didn't know about my prepaid reservation.

On our arrival there we were greeted with a confusion like when guests arrive unexpectedly, which was exactly the case. Apparently our booked and paid for room was already occupied by other guests at that point. A plan was hastily made to provide us with a room, but it was not what I had paid for or was looking forward to.

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Daleen M - Jul 2018
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Daleen M
Family with young children

Geen verblyf, hulle telefoon was af.

Ek het probeer skakel, maar hulle selfoon was af. Ons het in die koue voor dooiemansdeur gestaan en kon nie ingaan nie. Skokkend swak.

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No accommodation - their phone was off.

I tried to phone them, but their phone was off. We stood in the cold before a closed door and couldn't go in. Shockingly bad.

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Danny L - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Danny L
With partner

Rustige wegbreek in natuur en ook nie te ver van alles nie.

Amazing plek vir mense wat net alleen wil wegbreek uit daaglikse besige lewe en veral vir wittebrood is dit amazing met hidden gardens en piekniekplek.

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Peaceful getaway in nature and not too far from everything.

Amazing place for people who just want to break away from daily busy life and especially for honeymoon it is amazing with hidden gardens and picnic area.

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Vernon V - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Vernon V
With partner

Had real great service.

My room wasn't ready on arrival so I was upgraded to a bigger better room free of charge. Very friendly staff and great security.

The Knoll Historic Guest Farm 's response

Hello Vernon,
Thank you for your understanding and patience and we were only too happy to upgrade you.

The problem of this happening in the future has been looked into and we have a new system that will support the arrival and room moves of our guests.

Thank you once again.

Kind regards,
Niki D
Duty Manager

The Knoll Historic Guest Farm
Ivy S - Jul 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ivy S
Family with teenagers

Veilig en skoon met asemrowende uitsig oor bos en perde kamp.

Was gelukkig om gehuis te wees in "Library" eenheid. Netjies, skoon en het wonderlike uitsig oor die bos en die perdekamp. My dogters het die perde ten volle geniet.

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Safe and clean with a breathtaking view of forest and horse camp.

Was lucky to be housed in "Library" unit. Neat, clean and has a wonderful view of the forest and the horse camp. My daughters thoroughly enjoyed the horses.

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Danny L - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Danny L
With partner

Natuur en rustig.

Baie naby aan Hilton se lekker craft koffiewinkels en lekker plaaslewe winkels.

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Nature and calm.

Very close to Hilton's nice craft coffee shops and nice farm life shops.

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Jacqueline D - Feb 2017
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Jacqueline D
With friends

Beautiful and cozy.

The venue was beautiful, client service excellent!

Roelien T - Jul 2017
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Roelien T
With partner

Rustig.

Lekker wegbreek van geraas.

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Tranquil.

Nice break away from the noise.

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Le Roux L - Jun 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Le Roux L
Individual traveller

Dit was 'n lekker ervaring.

Vriendelike diens. Skoon geriewe.

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Good experience.

Friendly service. Clean facilities.

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The Knoll Historic Guest Farm 's response

Goeie dag Mnr. Le Roux, ons is baie dankbaar dat jy by The Knoll gebly het.

Baie dankie vir die resensie.

Niki D

The Knoll Historic Guest Farm
Suzette I - Apr 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Suzette I
With partner

Very gorgeous and relaxing.

When you are on your way home and you need a good night's rest and relaxing, this is the place to go!

The Knoll Historic Guest Farm 's response

Dear Suzette,

Thank you for your wonderful review and we are very happy that you enjoyed and relaxed at The Knoll.

All the very best.
Kind regards,
Niki D

The Knoll Historic Guest Farm
Anonymous Guest - Jan 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With friends

Quiet and comfortable.

We searched for the place for a very long time, directions from the highway were not very clear.

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Anonymous Guest - Dec 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
3/5
Anonymous Guest
Individual traveller

Just meets the minimum for a lower cost room.

The walls are not soundproof.

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Stifanus L - Apr 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
2/5
Stifanus L
Family with teenagers

Dit was aanvaarbaar, maar sal nie weer daar bly nie.

Geleë in 'n baie mooi deel van ons land, maar stel bietjie teleur.

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It was acceptable but would not stay there again.

Located in a very beautiful part of our country, but a little disappointing.

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George J - Feb 2017
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
1/5
Value for money
1/5
George J
On business

Worst experience I've ever had.

No reservation booked out on my arrival. My accommodation was arranged and paid a week before my arrival. Got booked in to the wrong room. Nikki then booked me in to the right room after a debate. She claims that the rooms are the same but I paid for the most expensive room that has wonderful views and a table where I can do my work. I had to wait for about a half an hour because not one of the two room I was booked into had sheets over the bed. When I finally got in bed that night I was surprised with a terrible smell. It seemed like the sheets that was made up for me was dirty and full of stains and smelled really bad. This guest house will never see me again and I will make a point of it to inform as many people as possible about this horrendous service I received. It's sad, because the property itself and the landscapes are absolutely beautiful. If only the service could have been on the same level.

The Knoll Historic Guest Farm 's response

Dear Conraad,
I am surprised at your comments, we had a discussion and a handshake to agree that we started off on the wrong foot by issuing you the incorrect room, after that you were moved immediately to the room you required, you mentioned that you had been travelling since 05:00 that morning, your check-in time was 17:30, and that you were over- tired. We shook hands and all seemed quite alright by the time I had made up your bed, clean toweling. I apologise for the detergent smell on your sheets. Thank you for your review and comments, they do assist us with our standards and our guests expectations.

Kind regards,
Niki

The Knoll Historic Guest Farm
Anonymous Guest - Sep 2017
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Anonymous Guest
With partner
Theuns C - Oct 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Theuns C
On business

Baie stil en rustig.

Pragtige plek tussen die berge met 'n plaasatmosfeer. Sal definitief weer daar gaan bly.

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Very calm and quiet.

Beautiful place between the mountains with a farm atmosphere. Would definitely stay there again.

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Susan B - Oct 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Susan B
With partner

Ongelooflik mooi, rustig, almal vriendelik (diere ook).

Dit is die ideale plek om te gaan as jy jouself wil vind. Rustig, mooi, geen TV, met 'n heerlike restaurant naby (Jaxx) vir heerlike kos.

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Stunning, peaceful and everyone was friendly (the animals too).

This is the ideal place to go find yourself again. Peaceful, stunning, no TV, close to a lovely restaurant (Jaxx) for delicious food.

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Liesl L - Jul 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Liesl L
With partner

Uitstekend!

Sal verseker weer 'n draai maak by Knoll Historical Guest Farm.

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Great!

Will definitely be back!

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Janice P - Apr 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Janice P
Individual traveller

Ongelooflik!

Baie dankie vir die gasvryheid. Mooi, netjiese kamers. Tuin is mooi.

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Unbelievable!

Thank you very much for the hospitality. Nice, neat rooms. Garden is beautiful.

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Hannelie V - Jan 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hannelie V
Family with teenagers

The Knoll Guestfarm is absoluut die moeite werd.

Ons is ontvang deur Rudi met ons aankoms. Hy het ons onmiddellik na ons kamer geneem. Die akkommodasie is smaakvol gemeubileer en skoon. Die omliggende area en tuin is asemrowend mooi.

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The Knoll Guestfarm is absolutely worth it.

We were received by Rudi upon our arrival. He immediately took us to our room. The accommodation is tastefully furnished and clean. The surrounding area and garden are breathtakingly beautiful.

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Andy S - Sep 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Andy S
Family with young children

Stunning place and enjoyed the stay for the night.

Very stunning place. Enjoyed the stay.

Annelize H - Jun 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Annelize H
Family with teenagers

Pragtig en netjies.

Pragtig, skoon en mooi opgepas. Sagte komberse en heerlike stort.

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Beautiful and neat.

Beautiful, clean and well looked after. Soft blankets and a lovely shower.

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Christo B - Apr 2016
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Christo B
Individual traveller

Very pretty.

Definitely a place to visit again. Nature is beautiful, garden is beautiful, cottage was clean and there was more than enough hot water. Go on Wednesdays. Nice social in the barn every Wednesday evening!

Karien K - Mar 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Karien K
With partner

Uitstekend vir 'n eenvoudige oornagplekkie.

Ons is vriendelik deur Rudi en sy vrou ontvang. Hulle was baie behulpsaam en die fasiliteit word goed in stand gehou. Baie dankie.

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Excellent for a simple overnight stop.

We were kindly received by Rudi and his wife. They were very helpful and the facility is well maintained. Thank you very much.

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Kobus En Juliana O - Jan 2016
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Kobus En Juliana O
With partner

Perfekte plaasatmosfeer.

Verrassende platteland met lowergroen velde en perde wat deur die reën skoon gewas is wat ons met ligdag begroet voor ons venster. Perfekte oornag-akkommodasie. Dis 'n landelike atmosfeer te midde van 'n dolle gejaag van vakansiegangers, 2 kilometer daarvandaan. Baie vriendelike ontvangs. Uiterste gasvryheid. Ons sal weer en weer en weer daar wou oornag in die toekoms.

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Perfect farm atmosphere.

Surprising countryside with lush green fields and horses washed clean by the rain that greets us with daylight in front of our window. Perfect overnight accommodation. It's a rural atmosphere in the middle of a mad rush of holidaymakers, 2 kilometers away. Very friendly reception. Extreme hospitality. We would like to stay there again and again and again in the future.

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Amanda S - Mar 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Amanda S
With partner

Rustige landskap en omgewing.

Pragtige plaas omgewing, rustige atmosfeer!

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Tranquil landscape and surroundings.

Beautiful farm setting, peaceful atmosphere!

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David B - Dec 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
David B
Family with teenagers

Moet net beter onderskeid tref tussen Backpacker en Guest Farm.

Was goeie waarde vir geld net vir oorslaap.

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Must just distinguish between Backpacker and Guest Farm.

Was good value for money to just sleep over.

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The Knoll Historic Guest Farm 's response

Dear David,

Thank you for your thoughtful insight, our backpacker's units are our budget accommodations, we do have suites available at higher rates, I hopefully with rectify the difference with our Travel Agents so that everyone is well aware of what they are paying for.

All the best and thank you for your review, all comments are taken seriously and we try to assist our guests and their experience at our destination.

Kind regards
Niki

The Knoll Historic Guest Farm
Anonymous Guest - Nov 2016
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With partner

Lots of rain, no television, roads are bad, facilities are very basic.

Can think of providing a sitting room in main house with books, games etc. for bad weather. Probably ideal for 'Backpackers'. The advertisements for accommodation are a bit misleading.

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Reinet B - Sep 2016
Overall rating
Cleanliness
2/5
Service
3/5
Location
3/5
Safety
2/5
Value for money
3/5
Reinet B
On business

'n Pragtige plek, maar miskien moet daar meer klem geplaas word op instandhouding.

Pragtige ligging, komberse nie skoon nie en slegte kat urine-reuk in kamer, asook slegte reuk uit dreine.

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Stunning place but needs a bit of maintenance.

Great location, blankets not clean and cat urine smell in room, as well as bad smell from drains.

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The Knoll Historic Guest Farm 's response

Dankie vir jou eerlike resensie en vir die totstandkoming van ons aandag waar ons nie ons hoë kliënt tevredenheid koers wat die Knoll trots op is, bereik het nie. Ons word aangemoedig om harder te werk om 'n hoë tevredenheid indeks in stand te hou

The Knoll Historic Guest Farm
Jan V - Oct 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Jan V
With partner

Interessant en mooi.

Ons is vriendelik ontvang en die blyplek was mooi en skoon. Dit het ons egter opgeval dat daar by dieselfde gasteplaas verskillende tipes verblyf beskikbaar is en ons kan ons nie oor al die plekke uitspreek nie.

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Interesting and beautiful.

We were kindly received and the accommodation was nice and clean. However, we have noticed that there are different types of accommodation available at the same guest farm and we cannot comment on all the places.

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Petro V - Nov 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Petro V
Family with teenagers

Ons het heerlik geslaap, die plaasgevoel het dit veroorsaak.

Baie vriendelike en behulpsame ontvangs. Die plek is ongelooflik mooi. Die plaasgevoel het ons definitief tuis laat voel. Ons het alreeds vir baie mense van die Knoll Historical Guest Farm vertel.

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We slept wonderfully, the farm feeling caused it.

Very friendly and helpful reception. The place is incredibly beautiful. The farm feel definitely made us feel at home. We have already told many people about the Knoll Historical Guest Farm.

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Andre D - Sep 2015
Overall rating
Cleanliness
3/5
Service
3/5
Location
2/5
Safety
3/5
Value for money
4/5
Andre D
Individual traveller

Netjies, verfrissend en lekker om in die natuur te kan gebly het.

Dit sou ook meer gerieflik gewees het as ek ontbyt kon eet.

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Neat, refreshing and nice to be able to stay in nature.

It would also have been more convenient if I could have had breakfast.

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From
From R 840
per night, for 2 ppl
From
R 840
per night, for 2 ppl
Make a Booking
  • Capacity: 32 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: The Knoll, Knoll Drive, Hilton, 3201, KwaZulu-Natal
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAeeb219fe05a5595c241cc7cfef5525b7f1ed3d814d7e787d0201f54e59b3053e0648ccde9e992283bf97d66f7ad29b8959dd?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R840 per night, for 2 ppl 69 5 1 5 The Knoll Knoll Drive 3201 KwaZulu-Natal 021 201 8900 14:00-20:00 10:00 -29.580275 30.279383