Successfully reported
+39

The Lux

Guest House

Review Summary

3.3 out of 5from 3 reviews for The Lux
Cleanliness
3.3/5
Service
3.0/5
Location
3.7/5
Safety
3.7/5
Value for money
3.0/5
Nicola W - May 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
4/5
Nicola W
On business

A fairly pleasurable stay.

The first night was a bit of a nightmare. There was no hot water and no electricity. The following day the gate was not working, so we could not get out. When the electricity came on, everything was better the second night.

Nateska R - Oct 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Nateska R
With partner

Lovely, clean, rooms are warm and beautiful.

It was very lovely to have stayed at The Lux - I would like to add that it would have been more comfortable to have had more items in the self-catering unit such as drinking glasses, cloths to dry the kitchenware and sponges to wash the dishes.

Ronel G - Sep 2024
Overall rating
Cleanliness
1/5
Service
1/5
Location
4/5
Safety
2/5
Value for money
1/5
Ronel G
With partner

Nie waarde vir geld nie.

Wasbak lek. Water te warm of te koud. Kon nie stort nie. Plek kort aandag. Bed het lekker geslaap, maar afwerking van kamer is swak. Sou nie weer inboek nie.

This review is being shown in its original language.
Translate to English.

Not value for money.

Sink leaking. Water too hot or too cold. Couldn't take a shower. Place needs attention. Bed slept well, but finishing of room is poor. Would not book again.

This review has been automatically translated using Google.
View original in Afrikaans.

The Lux 's response

Hi Ronel, dankie vir jou terugvoer. Jammer dat jou verwagtinge nie nagekom is nie. Punte hier aangedui sal verseker aandag kry.

The Lux
From
From R 850
per night, for 2 ppl
From
R 850
per night, for 2 ppl
Make a Booking
  • Capacity: 12 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 13 Borchardt Crescent, Wilgenhof, Kroonstad, 9499, Free State
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA59a9097fad7e57d5a9af6985cb38fdc289d957339aaaccb54d32e6dbc888f91fb4caa1a3602db1751892f78a9a5003a7d11f?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R850 per night, for 2 ppl 3 5 1 4 13 Borchardt Crescent Wilgenhof 9499 Free State 021 201 8900 14:00-19:00 10:00 -27.682896759207 27.24274445582