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The Nelsbells Cottage

Self Catering

Review Summary

4.3 out of 5from 83 reviews for The Nelsbells Cottage
Cleanliness
4.4/5
Service
4.5/5
Location
4.1/5
Safety
4.4/5
Value for money
4.4/5
Lian M - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Lian M
With friends

Salig. Sielsrus. Gemaklik.

Ons het baie lekker gebly! Sal sê die enigste terugvoer is die stortwater wat soms koud was met baie lae waterdruk. Verder baie lekker plekkie!

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Blessed. Peace of mind Comfortable.

We had a great stay! Will say the only feedback is the shower water which was sometimes cold with very low water pressure. Also very nice place!

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The Nelsbells Cottage 's response

Goeiedag Lian, Baie dankie vir jou terugvoer. Ek sal aandag gee aan die probleem met die stort. Baie dankie dat jy dit onder my aandag bring. Verder is ek baie bly die huis kon bydra tot julle aangename tyd in Clarens. Hoop julle sal weer kom kuier. Warm groete, Veronica

The Nelsbells Cottage
Jaco W - Sep 2024
Overall rating
Cleanliness
2/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Jaco W
Family with teenagers

It was good. I will maybe go back but not sure.

When we got there, the owner opened for the wrong person but it was not so bad. I only have a couple of things that were wrong. 1. The house was not clean; some of the toilets were not clean. 2. Dishes were not clean, full of dust. 3. The deck on the top looked like it had not been cleaned for a long time. We never used it because it was too dirty. 4. We were never notified that the dishwasher was not working or there. 5. One of the beds did not have an electrical blanket.

Morne K - Jun 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Morne K
With friends

Alles wel, die gas geyer in die stort is warm en koud, geen konstante hitte.

Deur se handvadsel in die boonste badkamer is stukkend. Kan nie deur oopmaak van binne nie. Badkamer bo kort werk.

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All right, the gas geyser in the shower is hot and cold, no constant heat.

The door handle in the upstairs bathroom is broken. Can't open door from inside. Bathroom above short work.

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The Nelsbells Cottage 's response

Goeidag Morné. Baie dankie vir jou terugvoer. Daar is nie ʼn gas geyser nie, maar ek sal defnituef daarna laat kyk. Die deur sal ook reggemaak word. Weereens dankie dat jy dit onder ons aandag gebring het. Groetnis

The Nelsbells Cottage
Anonymous Guest - Apr 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With friends

We had a great time, thank you very much.

We really enjoyed the stay and the house was everything we needed. The only negative thing was that we had to wait a long time to be let in. The water went off before we could take a bath. Apparently there is a water outage in the town and we were not informed about it.

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Anonymous Guest - Jul 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Anonymous Guest

Beautiful home that needs some TLC. Have a nice time.

Had to call and then wait 20 minutes to be able to log in - information was not sent in time. Loves house's character but needs maintenance - water leaked in kitchen and downstairs toilet. Access gate was out of order - there was only a chain wrapped around it. We went to buy a lock to lock it with.

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Mariette V - Jul 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
2/5
Mariette V
With friends

Baie potensiaal, maar basiese dinge ontbreek.

Badkamerdeur het nie 'n handsvatsel aan die binnekant nie. 'n Alaramstelselbattery moet as deurstopper gebruik word om die deur toe te hou. Basiese higiëne ontbreek - broodrooster geroes, sekere kombuistoestelle is vetterig. Matte, bank en stoelkussings, komberse en gordyne is vuil. Hannddoeke is grof en is nie getuimeldroog nie. Skottelgoedseep mors a.g.v. onbruikbare houer. Plek vertoon goed maar verskil baie van foto's.

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Lots of potential, but basics are missing.

Bathroom door does not have a handle on the inside. An alarm system battery must be used as a door stopper to keep the door closed. Basic hygiene is lacking - toaster is rusty, some kitchen appliances are greasy. Carpets, sofa and chair cushions, blankets and curtains are dirty. Towels are coarse and do not tumble dry. Dish soap spills due to unusable container. Place shows well but very different from photos.

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Andre G - Nov 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Andre G
With friends

Baie mooi, gesellige huis, weg van alles. Dit wat nodig is on the ontspan is by die huis.

Ons het gegaan om weg the breek van al die gejaag en het die rustigheid daar beleef.

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Very nice, cozy house, away from everything. What is needed on the relax is at home.

We went to get away from all the hustle and bustle and experienced the tranquility there.

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Sandra F - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sandra F
Family with young children

Ons het heerlik gekuier, die naweek was te kort!

Die atmosfeer is fantasties met die kaggel op die grondvloer, wat selfs die badkamer op die boonste verdieping warm en snoesig maak. Wat ek wel wil aanbeveel is dat daar 'n nuwe ketel voorsien word. Verder is alles na wense. Die eienaars het goeie kliëntediens gelewer.

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We had a great time, the weekend was too short!

The atmosphere is fantastic with the fireplace on the ground floor, making even the upstairs bathroom warm and cozy. What I would recommend is that a new boiler be provided. Other than that, everything is as desired. The owners provided good customer service.

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The Nelsbells Cottage 's response

Baie dankie vir jou terugvoer. Ek waardeer jou insette rondom die ketel en sal dadelik werk maak daarvan. Wil ook sê julle was baie goeie gaste en hoop om julle weer te kan akkommodeer.

The Nelsbells Cottage
Marelize R - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marelize R
With friends

Heerlike ruimte.

Beslis waarde vir geld. Skoon, ruim, netjies, mooi uitsig, rustig en veilig.

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Lovely space.

Definitely value for money. Clean, spacious, tidy, nice view, quiet and safe.

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The Nelsbells Cottage 's response

Hi Marelise. Baie dankie vir jou terugvoer en dat julle julle kuier geniet het. Hoop om julle gou weer te sien. Groete Veronica

The Nelsbells Cottage
Chantell P - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chantell P
Family with young children

Baie ontspannend.

Die huis het groot ruimte en die tuin is groot die kinders kon baie lekker speel buite.

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Very relaxing.

The house has a lot of space and the garden is big, the children had a lot of fun playing outside.

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The Nelsbells Cottage 's response

Hallo Chantell, ek baie bly julle het die naweek so geniet. Baie dankie vir jou terugvoer. Hoop julle kom weer kuier. Groete, Veronica en André.

The Nelsbells Cottage
Yvette D - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Yvette D
Family with teenagers

Skoon en netjiese verblyf, naby die dorp.

Lekker gebly, die huis was skoon en netjies en ons het die balkon geniet.

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Clean and tidy accommodation, close to town.

Nice stay, the house was clean and tidy and we enjoyed the balcony.

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The Nelsbells Cottage 's response

Hallo Yvette. Baie dankie vir jou terugvoer. Dit word waardeer. Baie bly julle het julle verblyf geniet. Hoop om julle weer te akkommodeer. Groete. Veronica

The Nelsbells Cottage
Odrhu O - Feb 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Odrhu O
Family with young children

Goed geleë met vriendelike diens.

Ons het baie lekker gebly by The Nelsbells Cottage en baie vriendelike diens ontvang van Veronica. Die verblyf is aangenaam naby aan Clarens se aantreklikhede geleë. Sal aanbeveel aan enige iemand wat opsoek is na verblyf in Clarens omgewing.

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Well located with friendly service.

We had a great stay at The Nelsbells Cottage and received very friendly service from Veronica. The accommodation is located pleasantly close to Clarens' attractions. Would recommend to anyone looking for accommodation in the Clarens area.

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The Nelsbells Cottage 's response

Baie dankie vir die gunstige terugvoer. Baie bly julle het die kuier geniet.

The Nelsbells Cottage
Vanessa G - Aug 2022
Overall rating
Cleanliness
2/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Vanessa G
With friends

Dis 'n pragtige en ruim huis. Sprokiesmooi.

Skoonmaakdienste nie op standard. Twee enkelbeddens se beddegoed was nie vars en duvet vol kos/opgooi. Skoonmaakvrou dit net in kas gebêre. Geen koffie, tee, suiker en melkpoeier.

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It's a beautiful and spacious house. Fairytale beautiful.

Cleaning services not up to standard. Two single beds' bedding was not fresh and duvet full of food/vomit. Cleaning lady just kept it in cupboard. No coffee, tea, sugar and milk powder.

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The Nelsbells Cottage 's response

Goeiedag Vanessa. Baie dankie vir jou terugvoer. Ek wil omverskoning vra vir die situasie rondom die linne. Sal dit onder die skoonmaakdienste se aandag bring en is onverskoonbaar. Hoop egter dat julle weer by Nelsbells sal kom kuier. Groetnis Veronica

The Nelsbells Cottage
Jani W - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Jani W
With partner

Altyd heerlik in Clarens.

The Nelsbells Cottag is 'n baie mooi, cozy huis. Alles wat mens nodig het.

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Always delicious in Clarens.

The Nelsbells Cottag is a very nice, cozy house. Everything one needs.

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The Nelsbells Cottage 's response

Hello Jani, baie dankie vir die lekker terugvoer. Ek waardeer. Groete, Veronica.

The Nelsbells Cottage
Vanessa P - Sep 2022
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Vanessa P
Family with young children

We had a lovely stay at The Nelsbells Cottage, however, we have a few concerns to share.

The stairs are unsafe for young children, with the space at the top of the stairs being too open, making it too easy for a young child to fall from the top floor to the bottom. We blocked the space with items of furniture we found in the house. The other concern, which the owners should be aware of is the loud music coming from the informal settlement area to the east of the house. It was noisy all night long for both the nights we stayed at the cottage. Perhaps they can take it up with the community leaders? When visiting a 'country' destination like Clarens, you want peace and quiet, unfortunately with this blaring music we didn't have that experience.

The Nelsbells Cottage 's response

Good day Vanessa. Thank you very much for your valuable feedback. I will definately act on your recommedations and make the necessary changes. I do hope you will visit Nelsbell again. Warm Regards. Veronica

The Nelsbells Cottage
Sylvia L - Mar 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
2/5
Safety
4/5
Value for money
3/5
Sylvia L
Family with teenagers

Lovely.

We enjoyed our stay. We had a couple of issues which we will convey to the owners. But all in all we were happy.

The Nelsbells Cottage 's response

Dear Sylvia. Thank you for your review. I aim to improve Nelsbells so please email me your concerns so that I can take action. Thanks Warm Regards Veronica

The Nelsbells Cottage
Twanet V - Jan 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
2/5
Twanet V
Family with young children

Ons het Nelsbells Cottage bevestig om naby-familie te kon onthaal. Ons was so bietjie in die verleentheid gestel.

Die paartjie wat ons genooi het om saam met ons te kom bly het 'n 4 maande oue babatjie. Ons het 13:50 daar aangekom, omdat die babatjie begin moeilik raak het in die dorp. Die skoonmaker was daar en ons het gevra of ons maar solank kan inkom. Sy het eenvoudig gesê: "You can wait". Sy was eers 16:00 klaar en daar was seker items soos pizza-bokse ensovoorts wat nog van die vorige gaste rondgestaan het wat ons haar moes vra om asseblief te verwyder. Nelsbells is perfek geleë en die eienaars is uiters vriendelik, hulpvaardig en professioneel. Ongelukkig het hulle wel geen moeite gedoen om opgraderings en instandhouding aan die huis te doen nie. Die beddegoed is oud en afgeleef en die stort is steeds nie gebruikers-vriendelik nie, al het ons dit met ons vorige kuier aangemeld twee jaar gelede. Ons het met 'n oop gemoed weer Nelsbells toe gegaan, maar is teleurgesteld dat daar nie aandag gegee is aan ons vorige aanbevelings nie.

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We have confirmed Nelsbells Cottage to host close family. We were a bit embarrassed.

The couple who invited us to stay with us has a 4 month old baby. We arrived there at 1:50 p.m., because the baby started to have trouble in town. The cleaner was there and we asked if we could come in for the time being. She simply said, "You can wait". She didn't finish until 16:00 and there were probably items such as pizza boxes and so on still lying around from the previous guests that we had to ask her to please remove. Nelsbells is perfectly located and the owners are extremely friendly, helpful and professional. Unfortunately, they did not bother to do upgrades and maintenance to the house. The bedding is old and tired and the shower is still not user friendly, even though we reported this on our last visit two years ago. We went back to Nelsbells with an open mind, but are disappointed that our previous recommendations were not heeded.

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Marius S - Oct 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
1/5
Safety
1/5
Value for money
3/5
Marius S
With friends

Die woning is naby die informele nedersetting en die elektriese hek het nie gewerk nie.

Die kombuis se eetgerei is nie na wense nie as jy slaapplek het vir 8 mense moet jy dan eetgerei ook he vir 8 mense. Die plek is oud en kort maar werk maar dis reg oor die informele area en die hek het nie gewerk nie en toe is genoem die battery gee in oor die beurtkrag, so ons het veiligheidsissues gehad juis oor die hek. Verder heel lekker as jy nie te veel verwag nie bv die kussings is baie pap en oud en so ook die beddegoed en die plek kort maar opknapping en dan sal hulle meer kan vra ook vir die eenheid. Nelsbells is maar net nie wat ons verwag het nie. Eienaar het met my geskakel maar die ligging is groot probleem en veral van die nedersetting se kant af en die lawaai saans oor naweke is ook 'n groot probleem.

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The residence is close to the informal settlement and the electric gate did not work.

The kitchen's cutlery is not to our liking, if you have sleeping space for 8 people then you must also have cutlery for 8 people. The place is old and short but works but it's right over the informal area and the gate didn't work and then it was mentioned that the battery gave in over the load shedding, so we had security issues precisely about the gate. Furthermore, very nice if you don't expect too much, for example the pillows are very soft and old and so are the bed linen and the place needs renovation and then they will be able to charge more for the unit as well. Nelsbells is just not what we expected. Owner contacted me but the location is a big problem and especially from the settlement side and the noise at night on weekends is also a big problem.

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The Nelsbells Cottage 's response

Baie dankie vir jou terugvoering, Marius. Mooi dag verder.

The Nelsbells Cottage
Andre G - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Andre G
With partner

Baie lekker.

Baie mooi huis en baie gerieflik.

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Very nice.

Very nice house and very comfortable.

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The Nelsbells Cottage 's response

Baie, baie dankie vir die terugvoer. Hoop om julle gou weer te sien. Groetnis, Veronica.

The Nelsbells Cottage
Anneke V - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anneke V
With friends

5 sterre

Dit was ongelooflik lekker!

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5 stars

It was incredibly fun!

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Elmarie S - Jul 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elmarie S
With friends

Wonderlike plekkie, baie naby aan als.

Ons as gesin het 'n wonderlike paar dae by Nellsbells gehad en sal dit beslis aanbeveel.

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Wonderful place, very close to als.

We as a family had a wonderful few days at Nellsbells and would definitely recommend.

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The Nelsbells Cottage 's response

Hallo Elmarie, Baie dankie vir julle waardevolle terugvoer. Ons waardeer en hoop julle kom gou weer kuier. Groete Veronica

The Nelsbells Cottage
Ronella J - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ronella J
Large group

Wonderlike atmosfeer.

Baie goed toegeruste, lekker kuier huis. Die kaggel is fantasies en die camping cot was 'n treffer. Alles was net te lekker, niemand wou huis toe kom nie. Baie dankie, Clarens was die perfekte geskenk vir my dogter se 21ste, maar The Nelsbells Cottage was 'n treffer, en het in elke opsig gesorg vir soveel precious memories vir ons as gesin. Ons sien julle definitief weer. Kosbare herinneringe vir my en my kinders en kleinkinders, soveel pret en gelag rondom die braai op die stoep en gesellige kaggel, die heerlikste oggend-oomblikke wanneer die son van agter die berge sy gesig wys, op die stoep sit, koffie drink en groet die mooiste herfsdae. Die tyd wat ons by The Nelsbells Cottage en in Clarens deurgebring het, het ons net as een saamgebind, oomblikke wat ons as skatte kan hou, dankie.

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Wonderful atmosphere.

Very well equipped, pleasant house. The fireplace is fantastic and the camping cot was a hit. Everything was just too good, nobody wanted to come home. Thank you very much, Clarens was the perfect gift for my daughter's 21st, but The Nelsbells Cottage was a hit, and in every way provided so many precious memories for us as a family. We will definitely see you again. Precious memories for me and my children and grandchildren, so much fun and laughter around the barbecue on the stoep and cozy fireplace, the most delicious morning moments when the sun shows its face from behind the mountains, sitting on the stoep, drinking coffee and greeting the most beautiful autumn days. The time we spent at The Nelsbells Cottage and in Clarens just bonded us as one, moments we can treasure, thank you.

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The Nelsbells Cottage 's response

Thank you for taking the time to provide us with feedback. It made our day and warmed our hearts to know that we played a role in your family get together. In times like these, we know that family is everything.
We look forward to your next visit.

The Nelsbells Cottage
Teresa M - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Teresa M
With friends

Gemaklike verblyf naby sentrale dorp.

Heerlike kuier saam vriende.

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Comfortable accommodation close to central town.

Great visit with friends.

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The Nelsbells Cottage 's response

Hi Teresa
Dankie vir die terugvoering. Sien julle hopelik binnekort.
Groete
Andrien

The Nelsbells Cottage
Kalla K - Feb 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kalla K
With friends

Fantastiese omgewing. Gerieflik geleë.

Die woonstel was perfek vir ouma en oupa terwyl die kinders en kleinkinders die huis geniet het.

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Fantastic environment. Conveniently located.

The apartment was perfect for grandma and grandpa while the children and grandchildren enjoyed the house.

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The Nelsbells Cottage 's response

Thank you for taking the time to review our property. We appreciate all feedback and look forward to welcoming you back.

The Nelsbells Cottage
Ineke K - Feb 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ineke K
Large group

Pragtige ruim akkommodasie met alles en nog wat!

'n Absolute pragtige plek om in te bly met alles wat jy nodig het en nog meer. Daar is selfs items in daardie kombuis wat ek nie eers in my eie huis het nie. Die tuin is 'n lushof en ons hondjie het heerlik rond baljaar. Ek sou net nie sê dat dit loopafstand van die dorp af is nie (behalwe as jy 'n kranige stapper is wie se stapstewels ingepak was). Ek gaan beslis weer hier kom bly!

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Beautiful spacious accommodation with everything and more!

An absolutely beautiful place to stay in with everything you need and more. There are even items in that kitchen that I don't even have in my own home. The garden is a loop court and our dog had a great time frolicking around. I just wouldn't say it's walking distance from town (unless you're a keen hiker whose hiking boots were packed). I will definitely stay here again!

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The Nelsbells Cottage 's response

Goeie dag Ineke,

Dankie vir jou terugvoering. Ons waardeer dit opreg.

Groete
Andrien

The Nelsbells Cottage
Amanda S - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Amanda S
Family with young children

Stayed for 4 days.

Loved the house, lovely open plan and social, clean with a well stocked kitchen and nice furniture. If anything my mattress was uncomfortable and possibly more outdoor furniture? But we really loved the house and its atmosphere would definitely stay there again.

The Nelsbells Cottage 's response

Hello Amanda, thank you very much for the nice review. We will surely attend to the mattress and outdoor furniture. Looking forward to seeing you soon. Warm regards, Veronica.

The Nelsbells Cottage
Bella D - Aug 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bella D
With partner

Baie aangename kuier in die mooi familiehuis.

Ons en ons honde het baie welkom gevoel in die huis. Die woonstel is ideaal vir honde of ouer persone wat nie trappe kan klim nie.

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Very pleasant visit in the beautiful family home.

We and our dogs felt very welcome in the house. The apartment is ideal for dogs or older people who cannot climb stairs.

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The Nelsbells Cottage 's response

Baie dankie vir die gunstige resensie Bella. Ek waardeer en hoop julle kom kuier weer.

The Nelsbells Cottage
Gawie V - Feb 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Gawie V
Family with teenagers

Baie nostalgiese geskiedenis, en netjiese eenheid.

'n Tweede stort sal baie handig wees in die huis - selfs 'n handstort in die onderste badkamer. Maar 'n baie aangename verblyf.

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Lots of nostalgic history, and neat unit.

A second shower would be very handy in the house - even a hand shower in the downstairs bathroom. But a very pleasant stay.

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The Nelsbells Cottage 's response

Good morning Gawie,

Thank you for taking the time to review our property. We will look into adding an additional shower.

Kind regards,
Andrien

The Nelsbells Cottage
Marita V - Apr 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Marita V
Large group

Most enjoyable.

Very well equipped kitchen. Comfortable beds. We really enjoyed our stay.

The Nelsbells Cottage 's response

Thank you for your feedback, Marita.
We look forward to welcoming you back soon.
Yours sincerely,
Andrien

The Nelsbells Cottage
Connie K - May 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
4/5
Connie K
With friends

Gesellig.

Ruim huis met groot leefarea. 10 min stap van drop. Mooi uitsig.

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Sociable.

Spacious house with large living area. 10 min walk from licorice. Nice view.

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The Nelsbells Cottage 's response

Dankie vir die terugvoering.

The Nelsbells Cottage
Dries C - Jul 2021
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Dries C
Family with teenagers

Mooi plek maar kort bietjie aandag.

Het eienaar verwissel en diens was puik toe ons probleem met krag optel maar ongelukkig kon Eskom dit nie die aand na beurtkrag uitsorteer. Ons ken Eskom. Bietjie liefde dan sal die plek puik wees, sterkte aan Veronica.

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Nice place but needs some attention.

Changed owner and service was great when we picked up a problem with power but unfortunately Eskom couldn't sort it out the evening after load shedding. We know Eskom. A little love then the place will be great, good luck to Veronica.

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The Nelsbells Cottage 's response

Baie dankie vir jou terugvoer. Ek waardeer. Opknapping word beoog. Groete Veronica

The Nelsbells Cottage
Craig B - Jun 2021
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
4/5
Craig B
With friends

Great house, has everything you need.

Granny cottage hot water was a bit of an issue.

The Nelsbells Cottage 's response

Hi Craig

Thank you for your feedback. We will look into the water situation in the cottage.

Kind regards
Andrien

The Nelsbells Cottage
Ricus V - Sep 2021
Overall rating
Cleanliness
1/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
4/5
Ricus V
Family with young children

Clarens bly spesiaal.

Nelsbells is 'n pragtige plekkie. Ongelukkig was daar miskommunikasie tussen eienaar en skoonmakers, wat beteken het dat ons by 'n plek kom wat nog nie skoongemaak is nie, en veral met COVID was dit onaangenaam. Die eienaar het ook nie direk met ons gekommunikeer waar om sleutels te verhaal en af te laai nie. Verder was als in plek, en mooi toegerus. Dankie vir 'n lekker naweek.

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Clarens remains special.

Nelsbells is a beautiful place. Unfortunately, there was miscommunication between owner and cleaners, which meant we ended up at a place that hadn't been cleaned yet, and especially with COVID that was unpleasant. The owner also did not communicate directly with us where to retrieve and drop off keys. Furthermore, everything was in place, and nicely equipped. Thanks for a nice weekend.

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The Nelsbells Cottage 's response

Hallo Ricus. Dankie vir jou terugvoer. Groete. Veronica

The Nelsbells Cottage
Louwrina S - Oct 2021
Overall rating
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
2/5
Louwrina S
Large group

Lekker naweek saam met familie.

Ons het geen inligting van Veronica ontvang oor waar ons die sleutel moet kry nie. Dit is die eerste keer vandat ons die webtuiste gebruik dat ons moet inboek en nie al die inligting het wat nodig is nie. Die advertensie sê daar is twee badkamers in hoofhuis, maar die boonste badkamer het geen warm water gehad nie. Die toilette lek en rioolwater loop op grasperk uit. Die ligging is goed en andersins het ons die naweek baie geniet.

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Nice weekend with family.

We did not receive any information from Veronica about where to get the key. This is the first time since we have been using the website that we have had to check in and not have all the information we need. The ad says there are two bathrooms in main house, but the upstairs bathroom had no hot water. The toilets leak and sewage runs out onto the lawn. The location is good and otherwise we really enjoyed the weekend.

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The Nelsbells Cottage 's response

Hallo Lourina. Baie dankie vir jou terugvoer. Ek waardeer dit aanvaar dit positief. Die riool is nou maar 'n diens waar ek op Munsipaliteit moet staat maak. Ek sal dadelik die probleem met die warm water uitsorteer en onder die aandag van die opsigter bring. Ek vra om verskoning vir die frustrasie rondom die kommunikasie en wil jou verseker dat dit nie deur Lekkeslaap veroorsaak is nie. Ek aanvaar dat jy nie die e-pos ontvang het nie. Ek is egter baie bly dat julle wel 'n aangename naweek in Clarens geniet het. Groetnis en hoop julle sal weer by ons bespreek. Veronica.

The Nelsbells Cottage
Darryl C - Nov 2021
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
1/5
Value for money
3/5
Darryl C
Large group

Okay

Hekmotor het nie gewerk nie. Kaste val uitmekaar. Vloer was vuil.

Karen D - Dec 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Karen D
With friends

Rustig en baie ruimte.

Nellsbells het alles wat ons nodig gehad het. Baie ruimte en netjies en skoon. Regtig 'n mooi plek.

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Quiet and lots of space.

Nellsbells has everything we needed. Lots of space and neat and clean. Really a nice place.

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The Nelsbells Cottage 's response

Hi Karen

Dankie vir die terugvoering. Hopelik sien ons julle binnekort weer.

Groete, Andrien.

The Nelsbells Cottage
Marnique L - Nov 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marnique L
Large group

Baie lekker.

Dis 'n beautiful huis. So lekker gebly.

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Very nice.

It's a beautiful house. Had such a nice stay.

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The Nelsbells Cottage 's response

Hi Marnique
Dankie vir die terugvoering. Hopelik sien ons julle binnekort weer.
Groete
Andrien

The Nelsbells Cottage
Berenice P - Jan 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Berenice P
Large group

Aangenaam.

Pragtige huis en uitsig. Baie gerieflik.

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Pleasant.

Beautiful house and view. Very convenient.

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The Nelsbells Cottage 's response

Dear Berenice,
Thank you for providing us with feedback. We hope to welcome you back in the not so distant future.
Yours sincerely,
Andrien

The Nelsbells Cottage
Carine R - Sep 2020
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Carine R
Family with teenagers

Definitely a recommended accommodation place!

We had such a great stay at Nellsbells, house well equipped, did not require anything more. Really enjoyed the coffee table album (with a tear and a laugh) about the history of the house (especially the paint story on how the color of the house came out blue!) The cosy fireplace and location of the house was also a big positive. Will definitely go back!

The Nelsbells Cottage 's response

Dear Carine,

Thank you for taking the time to provide us with feedback. We are filled with gratitude when we receive positive reviews especially with the current climate in the tourism industry.

We hope to welcome you back in the not so distant future.

Thank you.
Andrien

The Nelsbells Cottage
Johan F - Feb 2020
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Johan F
With friends

Baie gerieflike en ruim woning.

Alhoewel dit 'n mooi ruim en moderne huis is, sal handdoeke, badkamer matjies en sekere duvets vervang moet word. Van die deure se slotte werk nie.

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Very comfortable and spacious home.

Although it is a nice spacious and modern house, towels, bathroom mats and certain duvets will need to be replaced. Some of the door locks do not work.

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The Nelsbells Cottage 's response

Dear Johan

Thank you for your feedback and bringing this under our attention. We will most certainly get in contact with our team to do a quality check on the linen, towels, duvets and locks.

Yours sincerely
Andrien

The Nelsbells Cottage
Cheree J - Oct 2020
Overall rating
Cleanliness
4/5
Service
5/5
Location
3/5
Safety
3/5
Value for money
3/5
Cheree J
Large group

Pragtige huis, maar kort instanthouding.

Die stort sowel as die bad se krane het gelek en in alle rigtings gespuit. Die stort wat op die boonste vloer was het ook oorgeloop en teen die muur afgeloop tot in die onderste vloer. Deure kan nie toemaak as dit nie gesluit is nie. Die kaggel was heerlik en die braaigeriewe was lekker.

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Beautiful home, but lacks instant attitude.

The shower as well as the bath taps were leaking and spraying in all directions. The shower that was on the upper floor also overflowed and ran down the wall into the lower floor. Doors cannot close if they are not locked. The fireplace was lovely and the braai facilities were nice.

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The Nelsbells Cottage 's response

Hi Cheree,

Dankie vir jou terugvoering. Ons sal die probleme dadelik uitstort. Jammer daaroor.

Groete
Andrien

The Nelsbells Cottage
Grant B - Dec 2020
Overall rating
Cleanliness
2/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
3/5
Grant B
Large group

Pleasant but needs a few things.

Suggestions: Little hands soaps and mini toiletries in each bathroom would be great, air fresheners in the bathrooms. Wi-Fi is essential these days. All the places we've stayed in Clarens all had Wi-Fi. Maybe little coffee and sugar sachets upon arrival. The flat just needs a mini bar fridge for storing milk when you make coffee there.

The Nelsbells Cottage 's response

Hi Grant,
Thank you for your feedback. We will most certainly consider your suggestions.
Yours sincerely
Andrien

The Nelsbells Cottage
Marsha B - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marsha B
Family with teenagers

Rustige tyd saam met gesin en hond.

'n Pragtige huis, goed ingerig in 'n lieflike omgewing.

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Quiet time with family and dog.

A beautiful house, well appointed in a lovely setting.

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The Nelsbells Cottage 's response

Dear Marsha, thank you for providing us with feedback. We hope to welcome you back in the not so distant future.
Yours sincerely, Andrien.

The Nelsbells Cottage
Lindie S - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lindie S
Family with young children

Baie lekker gekuier in ruim huis, met rustige atmosfeer en naby genoeg aan dorp. Sal vir seker aanbeveel.

Karaktervolle huis, netjies en skoon en volledig toegerus vir die groter gesin.

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Had a great time in a spacious house, with a peaceful atmosphere and close enough to town. Will recommend for sure.

House full of character, neat and clean and fully equipped for the larger family.

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The Nelsbells Cottage 's response

Dear Lindie, Thank you for providing us with feedback. We hope to welcome you back in the not so distant future.
Yours sincerely, Andrien

The Nelsbells Cottage
Sam B - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sam B
Large group

Very comfortable stay; well equipped house with character and lovely views.

We loved the style of the house with doors opening onto the upstairs and downstairs stoops. Lovely views.

The Nelsbells Cottage 's response

Dear Sam,
Thank you for taking the time to provide us with feedback. We hope to welcome you back to The Nelsbells Cottage.
Thank you and kind regards,
Andrien

The Nelsbells Cottage
Kayleigh S - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kayleigh S
Family with young children

What a way to experience Clarens!

For a travel group of eight with six never being in Clarens before, this plantation style house offered everything you would want for your first experience of this town. Beautiful accommodation, a stunning view of the mountains and ample space for kids to play. We will most definitely be returning again.

The Nelsbells Cottage 's response

Dear Kayleigh,
Thank you for writing such a lovely review for our house. It warms our heart to know that we get to share it with guests and even better, first time visitors.
We look forward to welcoming you back in the not so distant future.
Yours sincerely,
Andrien

The Nelsbells Cottage
Amandrè M - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Amandrè M
With friends

Die huis is baie goed toegerus en lieflik om saam met 'n groep vriende te geniet. Dankie!

Lieflike huis met alles wat jy benodig! Ons het dit baie geniet. Dankie!

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The house is very well equipped and lovely to enjoy with a group of friends. Thank you!

Lovely home with everything you need! We enjoyed it very much. Thank you!

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The Nelsbells Cottage 's response

Dear Amandre,
Thank you for taking the time to provide us with feedback, we value all feedback but reading yours warms our hearts. We appreciate it and hope to welcome you back soon.
Yours sincerely,
Andrien

The Nelsbells Cottage
Werner L - Jul 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Werner L
With friends

Die moeitewerd.

Fantastiese verblyf. Genoeg en gemaklike slap plek vir mense. Sal definitief weer eerste oorweeg word vir volgende Clarens besoek. Die slaapkamer buite met badkamer is fantasties vir ouers of paartjies.

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Worth it.

Fantastic accommodation. Enough space to sleep. Would definitely stay there again when in Clarens. The bedroom outside with the bathroom is perfect for parents or couples.

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The Nelsbells Cottage 's response

Dear Werner,

Thank you for taking the time to provide us with feedback. We are happy that you have enjoyed your stay and look forward to welcoming you back.

Thank you and kind regards,
Andrien

The Nelsbells Cottage
Eunike L - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Eunike L
With friends

Wonderlike huis!

Ons het die naweek saam met vriende daar spandeer en het alles van die huis baie geniet! Sal vir seker weer daar wil bly! Skoon, netjies en pragtig!

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Wonderful home!

We spent the weekend with friends there and enjoyed everything! Will definitely stay there again! Clean, neat and beautiful!

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The Nelsbells Cottage 's response

Dear Eunike, thank you for your feedback and we look forward to welcoming you back.
Yours Sincerely Andrien

The Nelsbells Cottage
Mare-lize W - Jun 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Mare-lize W
With friends

Ons het regtig baie lekker gebly en sal dit definitief aanbeveel.

Sien sterre.

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We really enjoyed our stay and would definitely recommend it.

See stars.

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The Nelsbells Cottage 's response

Dear Mare-Lize,

Thank you for taking the time to write us a review.

Much appreciated and hope to see you back again soon.

Kind regards,
Andrien

The Nelsbells Cottage
Amanda V - Aug 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Amanda V
With friends

Baie gemaklik.

Baie netjies en skoon met al die geriewe wat jy verwag van oornag akkommodasie. 'n Lekker kaggel vir die koue aande gee 'n lekker atmosfeer om lekker te ontspan.

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Very comfortable.

Very neat and clean with all the amenities you would expect from overnight accommodation. A nice fireplace for the cold evenings gives a nice atmosphere to relax.

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The Nelsbells Cottage 's response

Dear Amanda,

Thank you for providing us with feedback. We value your feedback and as you know reviews of previous guest stays could play a valuable part in making a decision when looking for accommodation.
We hope to welcome you back to The Nelsbells Cottage in the not so distant future.

Yours sincerely,
Andrien

The Nelsbells Cottage
Kathie F - Jul 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Kathie F
Family with teenagers

We had a lovely warm and enjoyable 3 day relax.

Nelsbells has a lovely old world charm.

The Nelsbells Cottage 's response

Dear Kathie

Thank you for your review. We hope to welcome you back in the not so distant future.

Much appreciated.
Kind regards
Andrien

The Nelsbells Cottage
Francois S - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Francois S
Family with teenagers

Lekker rustige akkommodasie.

Ons het heerlik gebly by Nelsbells Cottage, ek wens net ons kon langer gebly het. Die huis en tuinwoonstel is goed en netjies uitgerus en daar is 'n lekker rustige atmosfeer. Ons sal vir seker weer daar gaan bly.

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Nice quiet accommodation.

We had a lovely stay at Nelsbells Cottage, I only wish we could have stayed longer. The house and garden apartment are well and neatly furnished and there is a nice peaceful atmosphere. We will definitely stay there again.

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The Nelsbells Cottage 's response

Dear Francois, Thank you for taking the time to write a review, we value all feedback. We look forward to welcoming you back. Yours Sincerely, Andrien.

The Nelsbells Cottage
Wanda D - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
5/5
Wanda D
Family with young children

Skoon, netjies en gerieflik.

Gesellige huisie met alles wat nodig is. Skoon en netjies.

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Clean, tidy and comfortable.

Cozy little house with everything you need. Clean and tidy.

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The Nelsbells Cottage 's response

Dear Wanda,
Thank you for providing us with feedback.
We hope to welcome you back in the not so distant future.
Yours sincerely,
Andrien

The Nelsbells Cottage
Jo V - Mar 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Jo V
Family with young children

Pragtige, ruim verblyf met al die nodige geriewe.

Pragtige, ruim huis. Trapreling is onveilig vir klein kinders. Water was kokend in hoofhuis en koud in buitekamer.

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Beautiful, spacious accommodation with all the necessary amenities.

Beautiful, spacious home. Stairs railing is unsafe for small children. Water was boiling in main house and cold in outside room.

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The Nelsbells Cottage 's response

Dear Jo,
Thank you for taking the time to write a review, we value all feedback.
We have made the necessary arrangements to rectify the water temperatures.
Yours Sincerely, Andrien.

The Nelsbells Cottage
Heidi B - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
1/5
Safety
5/5
Value for money
5/5
Heidi B
With friends

Gesellige kuierhuis!

Nelsbells is 'n netjies, goed toegeruste en gesellige huis vir 'n wegbreeknaweek. Die enigste negatief is dat die musiek van die township regdeur die nag gehoor kan word.

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Cozy holiday home!

Nelsbells is a neat, well-equipped and cozy house for a weekend getaway. The only negative is that the music of the township can be heard throughout the night.

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The Nelsbells Cottage 's response

Dear Heidi,

Thank you for your feedback and we look forward to welcoming you back.

It is true that the informal settlements sound echos through the town especially on Heritage weekend.

See you soon.
Yours Sincerely
Andrien

The Nelsbells Cottage
Andries V - Jul 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Andries V
With friends

Veilig.

Ons het die huis letterlik as slaap plek gebruik. DStv het nie gewerk nie, maar nie rêrig ons gepla nie. Die storte was nie great nie, maar vir die prys is dit klein goed wat nie rêrig saak maak nie. Res van die huis was mooi skoon, en warm beddens het die verblyf aangenaam gemaak. Weet net die mure en die vloer is baie dun, so as jy wil saggies poep of skinder, ander mense in die huis gaan jou vir seker hoor.

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Safe.

We literally used the house as a place to sleep. DStv didn't work, but didn't really bother us. The showers were not great, but for the price these are small things that don't really matter. The rest of the house was beautifully clean, and warm beds made the stay enjoyable. Just know the walls and the floor is very thin, so if you want to gossip, other people in the house will certainly hear you.

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The Nelsbells Cottage 's response

Dear Andries

Thank you for taking the time to provide us with feedback. We had to have a little giggle about the fart noise comment but its true for sure.

Wishing you all the best and we will look into the DSTV issue and how the showers can be improved.

Your sincerely
Andrien

The Nelsbells Cottage
Wilma S - Jul 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Wilma S
Family with young children

Heerlik.

Netjies, groot, skoon en veilig.

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Delicious.

Neat, big, clean and safe.

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The Nelsbells Cottage 's response

Dear Wilma,

Thank you for providing us with feedback.
We look forward to welcoming you back.

Yours sincerely,
Andrien

The Nelsbells Cottage
Imker H - Apr 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Imker H
Large group

Baie aangenaam, en heeltemal in die kol vir ons verwagtinge.

Baie lekker gebly. Verbasend goed toegerus - selfs 'n skottelgoedwasmasjien! Kan die huisie sterk aanbeveel. NS. Die opspringprop van die boonste wasbak haak vas in die toe-posisie.

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Very pleasant, and completely up to our expectations.

Very nice stay. Surprisingly well equipped - even a dishwasher! Can highly recommend the cottage. N.S. The pop-up plug of the upper sink catches in the closed position.

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The Nelsbells Cottage 's response

Dear Imker, Thank you for your feedback and we look forward to welcoming you back.
Yours Sincerely Andrien

The Nelsbells Cottage
Siska V - Mar 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
4/5
Siska V
With friends

Heerlike kuierhuis met genoeg spasie vir binne of buite kuier.

Sien sterre.

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Lovely holiday home with enough space for indoor or outdoor lounging.

See stars.

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The Nelsbells Cottage 's response

Dear Siska,
Thank you for taking the time to write a review, we value all feedback.
Yours Sincerely,
Andrien.

The Nelsbells Cottage
Michelle D - Jun 2019
Overall rating
Cleanliness
4/5
Service
3/5
Location
2/5
Safety
3/5
Value for money
2/5
Michelle D
With friends

Afgeleef.

Die plek is bietjie afgeleef. Nuwe beddegoed, dikker duvets, ekstra warm komberse en groter handdoeke sal dit klaar beter maak en beter waarde vir geld. Die huis is naby aan die plakkerskamp en alhoewel daar 'n alarm is het ons steeds nie te gemaklik geslaap nie.

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Abandoned

The place is a bit run down. New bedding, thicker duvets, extra warm blankets and bigger towels will make it better and better value for money. The house is close to the squatter camp and although there is an alarm we still didn't sleep too comfortably.

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The Nelsbells Cottage 's response

Dear Michelle

Thank you for taking the time to write a review and also providing me with feedback via email. We have taken your comments into consideration and will make the necessary changes. There should be extra blankets in the bedroom cupboards but will look into why these weren't available during your stay.

Yours sincerely
Andrien

The Nelsbells Cottage
Elsabé V - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elsabé V
With friends

Huislik, gerieflik, netjies.

Baie ruim en netjiese woning, gerieflik ingerig met meer as wat mens nodig het. Gee asb. aandag aan die regulering van warm/koue waterkraan by stort op boonste vloer. Stort ook baie klein, min beweegspasie. Lieflike kuierarea t.o.v kombuis-, woon- en eetkamer.

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Homely, comfortable, tidy.

Very spacious and tidy home, comfortably furnished with more than one needs. Please give attention to the regulation of hot/cold water tap at shower on upper floor. Shower also very small, little room to move. Lovely living area in relation to kitchen, living and dining room.

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The Nelsbells Cottage 's response

Dear Elsabe,

Thank you for taking the time to write a review. We value all feedback. We hope to welcome you back in the not so distant future.
Yours Sincerely,

Andrien

The Nelsbells Cottage
Marius V - Mar 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marius V
Large group

Beste transaksie vir waarde vir jou geld en 'n besonderse bymekaarkom plek vir vriende.

Soos vorige jare het ons weereens baie lekker gebly by die betrokke huis. Sal die eenheid elke jaar bespreek vir die Clarence Marathon en al my vriende wat van 'n wegbreuk hou weet al van die besonderse plek.

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Best deal for value for money and an exceptional gathering place for friends.

As in previous years, we once again had a great time at the house in question. Will book the unit every year for the Clarence Marathon and all my getaway friends already know about the special place.

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The Nelsbells Cottage 's response

Dear Marius

Thank you for taking the time to review The Nelsbells Cottage.
We value your feedback and it was a delight to read that we have met your expectations.
We look forward to welcoming you and your friends back.

All the best
Andrien

The Nelsbells Cottage
Linda B - Sep 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Linda B
Family with young children

Nelsbells Cottage is goed ingerig en knus en het ons goed behandel!

Pragtige cottage met als wat jy benodig. Ideaal vir ons familie-byeenkoms en is loopafstand van al die winkels in die dorp. Enigste nadeel van die huis is dat dit glad nie klank dig is nie. Ons het die plek nogtans baie geniet.

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Nelsbells Cottage is well equipped and cosy and were treated well.

Stunning cottage with everything you need. Ideal for our family get-together and walking distance from the shops in town. Only disadvantage is that it's not sound proof. We still enjoyed the stay.

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The Nelsbells Cottage 's response

Dear Linda
Thank you for taking the time to write a review. We value all feedback. We hope to welcome you back in the not so distant future.
Yours Sincerely
Andrien

The Nelsbells Cottage
Karien S - May 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Karien S
With friends

Goeie waarde vir geld.

Baie netjies en goed toegerus. Lekker naby aan die dorpie.

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Good value for money.

Very neat and well equipped. Nice close to the village.

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The Nelsbells Cottage 's response

Beste Karien,

Dankie vir jou terugvoering. Hoop ons sien julle binnekort weer.

Groete,
Andrien

The Nelsbells Cottage
Johan K - Jan 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Johan K
With friends

Fantasties - die huis en die ligging is perfek.

Die huis is geleë tien minute se stap van dorp, kyk pragtig uit oor berge en in die oggend en aand wy die beeste en skape reg voor mens se hek. Die tuin is net so lekker vir honde, groot of klein!

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Fantastic - the house and the location are perfect.

The house is located a ten minute walk from town, has a beautiful view over mountains and in the morning and evening the cattle and sheep graze right in front of one's gate. The garden is just as fun for dogs, big or small!

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The Nelsbells Cottage 's response

Dear Johan

Thank you for taking the time to provide us with feedback. We hope to welcome you back in the not so distant future.

Kind regards
Andrien

The Nelsbells Cottage
Althea O - Apr 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
3/5
Value for money
4/5
Althea O
Large group

Pragtige ou huis, met ‘n lekker braai-stoep en spesiale uitsig!

Pragtige huis, wat jou ‘n ou-wêreldse pophuis gevoel gee! Goed toegerus met als wat benodig is vir ‘n naweek weg, het selfs ‘n camping cot en skopfietsie gehad vir ons kleuter.

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Beautiful old house, with a nice braai porch and a special view!

Beautiful house, which gives you an old-world doll house feeling! Well equipped with everything needed for a weekend away, even had a camping cot and kick bike for our toddler.

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The Nelsbells Cottage 's response

Good evening Althea

Thank you for taking the time to provide us with feedback.
It is much appreciated.

Kind regards,
Andrien

The Nelsbells Cottage
Debbie B - Jul 2018
Overall rating
Cleanliness
3/5
Service
4/5
Location
2/5
Safety
4/5
Value for money
2/5
Debbie B
With friends

Geensins waarde vir geld nie.

Die huis lyk oulik van buite af, maar huis lyk oud en afgeleef van binne af. Die aparte eenheid wat 2 mense slaap kort dringend aandag. Die bed is ongemaklik en oud, geen warm water, die venster kan nie toemaak nie en ons moes dit toeplak. Dit kos 'n fortuin om daar te oornag en ons het baie meer verwag.

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Not value for money at all.

The house looks cute from the outside, but the house looks old and worn out from the inside. The separate unit that sleeps 2 people is in urgent need of attention. The bed is uncomfortable and old, no hot water, the window doesn't close and we had to tape it up. It costs a fortune to spend the night there and we expected much more.

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The Nelsbells Cottage 's response

Good morning Debbie,

Please accept our sincere apology for the inconvenience you had to endure during your stay, with regards to the water situation in the garden flat. We have big renovation plans scheduled for the flat for January, which will give it a complete face-lift. However, we will look into replacing the bed and warming the cottage in the interim.

We value all feedback, positive or negative, as it assists us in making sure our guests have comfortable stays.

Your sincerely,

Andrien

The Nelsbells Cottage
Aletta H - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Aletta H
Family with teenagers

Baie gerieflik en heerlik rustig.

Ons het baie lekker gebly. Dit was naby alles en die huis was baie gerieflik.

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Very comfortable and wonderfully peaceful.

We had a very nice stay. It was close to everything and the house was very comfortable.

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The Nelsbells Cottage 's response

Dear Aletta,

Thank you for your review. We appreciate all feedback and look forward to welcoming you back to The Nelsbells Cottage in the not-so-distant future.

Yours sincerely,
Andrien

The Nelsbells Cottage
Christie W - May 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Christie W
Large group

Gesellige huis met baie mooi uitsigte op die berge!

Die huis is baie mooi, netjies en goed toegerus met alles wat jy nodig het. Ons het baie lekker op die stoep in die son gesit en vir die berge gekyk. Dis ook stapafstand van die dorp af.

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Cosy house with beautiful views over the mountains!

Beautiful house, neat and well equipped. We had a great time where we sat on the patio in the sun with amazing views. Walking distance from town.

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The Nelsbells Cottage 's response

Dear Christie

Thank you for taking the time to write a review. We value all feedback.

We look forward to welcoming you back in the not so distant future.

Yours sincerely,
Andrien

The Nelsbells Cottage
Sonika C - Nov 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Sonika C
With friends

Was fantasties! Wonderlike huis en heerlik ingerig!

Sal definitief weer bespreek! Was 'n heerlike huis en alles tot jou beskikking!

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Was fantastic!

Will definitely book again! It was a lovely house and has everything at your disposal!

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The Nelsbells Cottage 's response

Dear Sonika

Thank you for taking the time to write us a review.
We hope to welcome you back to the Nelsbells Cottage in the not so distant future.

All the best
Andrien

The Nelsbells Cottage
Anonymous Guest - Aug 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
4/5
Anonymous Guest

Nice.

Nice might only be nice if wood is provided

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Hennie R - Apr 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Hennie R
With friends

Ideaal vir agt gaste.

Ten volle toegerus met alles wat jy sal benodig, ons het baie lekker gebly, behalwe vir die TV wat nie van kanale wou verander nie, albei die badkamers se toilette het gelek, en die motorhek was ingestel op die outomatiese toemaakopsie, sonder enige "infra red beams" wat aangebring is op die hek, het amper een van ons motors beskadig.

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Ideal for eight guests.

Fully equipped with all that you would need, we had a lovely stay except for the TV that did not want to change channels, both of the bathroom's toilets leaked and the car gate was set to the auto close option without any "infra red beams" on the gate, almost damaged one of our cars.

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The Nelsbells Cottage 's response

Dear Hennie,

Thank you for providing us with feedback. We will most certainly consider installing beams or setting the gate to not close automatically.

The TV and toilet issues have been addressed, apologies for the inconvenience.

Thank you and kind regards,
Andrien

The Nelsbells Cottage
Charlton V - Dec 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charlton V
Family with young children

Baie lekker en gerieflik vir families.

Dit was baie rustige en goed toegeruste verblyf.

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Very nice and convenient for families.

It was very peaceful and well equipped accommodation.

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The Nelsbells Cottage 's response

Dear Charlton, Thank you so much for taking the time to write a review and provide us with feedback. We value all feedback from our guests. Hope to welcome you back in the not so distant future. Yours Sincerely Andrien

The Nelsbells Cottage
Hanlie V - Sep 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hanlie V
With friends

Ongelooflik lekker!

Die huis het alles wat mens nodig het, van komberse tot verwarmers, kaggel, alle eetgerei, wasmasjien, tuimeldroër, skottelgoedwasser ens. Mens hoef net jou eie kos en drinkgoed te vat. Ons kon lekker in die oggend bo sit en die sonsopkoms kyk. Voorwaar 'n baie lekker plek en baie veilig!

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Incredibly delicious!

The house has everything one needs, from blankets to heaters, fireplace, all cutlery, washing machine, tumble dryer, dishwasher etc. You only have to take your own food and drinks. We could sit upstairs in the morning and watch the sunrise. Truly a very nice place and very safe!

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The Nelsbells Cottage 's response

Dear Hanlie,
Thank you so much for taking the time to write a review and provide us with feedback.
We value all feedback from our guests.
Hope to welcome you back in the not so distant future.
Yours Sincerely Andrien

The Nelsbells Cottage
Nicci F - Aug 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nicci F
Family with young children

Quaint and comfortable.

Everything we needed.

The Nelsbells Cottage 's response

Dear Nicci,
Thank you so much for taking the time to write a review and provide us with feedback.
We value all feedback from our guests. Hope to welcome you back in the not so distant future.
All the best, Andrien.

The Nelsbells Cottage
Hermien V - Jul 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hermien V
With friends

Oulike knus verblyf!

Ons het baie lekker gebly by Nelsbells Cottage. Dis 'n ruim, knus huis wat baie goed toegerus is en naby aan die dorp is! Ons het almal baie lekker gebly en gekuier. Sal beslis die verblyf aanbeveel!

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Cute, cosy accommodation.

We had a nice time. Spacious, cosy house, well equipped and close to town. We really enjoyed it and highly recommend this place!

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The Nelsbells Cottage 's response

Dear Hermien,
Thank you so much for taking the time to write a review and provide us with feedback. We value all feedback from our guests.
Hope to welcome you back in the not so distant future.
All the best Andrien

The Nelsbells Cottage
Clifford O - Nov 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Clifford O

Baie gerieflik en stil.

Die plek is groot en meer as wat 'n mens nodig het. Alles is daar, netjies en skoon. Die kamers is ruim en badkamers lekker groot. Die area is baie stil, rustig en baie veilig. Groot genoeg erf vir kinders om te geniet.

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Very comfortable and quiet.

The place is big and more than what you need. Everything was there, neat and clean. The rooms and bathrooms are spacious. Tranquil area and safe. Big enough lawn for children to play on.

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The Nelsbells Cottage 's response

Dear Clifford,
Thank you so much for taking the time to write a review and provide us with feedback. We value all feedback from our guests. Hope to welcome you back in the not so distant future.
Yours Sincerely Andrien

The Nelsbells Cottage
Karien G - Mar 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Karien G
With friends

Dit was fantasties verby.

Ons sal beslis die plek aanbeveel. Dis netjies,skoon en loopafstand van die dorp af. Regtig 'n stunning plek. Jul sal nie spyt wees om die plek te huur nie!

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It was fantastic over.

We would definitely recommend the place. It's neat, clean and walking distance from town. Really a stunning place. You will not regret renting the place!

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The Nelsbells Cottage 's response

Dear Karien, Thank you for your review. We appreciate the time you took to review our property and look forward to welcoming you back in the not so distant future.
Kind Regards Andrien

The Nelsbells Cottage
Solette N - Jul 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
5/5
Solette N
With friends

Ons sal verseker weer in Nelsbells bly!

'n Goed ingerigte plek, met alles wat jy moontlik kan nodig he. Binne stapafstand van alles af. Beslis 'n oulike plek om te oorweeg vir 'n groep vriende of 'n familie-wegbreek.

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We will definitely stay in Nelsbells again!

A well appointed place, with everything you could possibly need. Within walking distance of everything. Definitely a cute place to consider for a group of friends or a family getaway.

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The Nelsbells Cottage 's response

Dear Solette,
Thank you for your review. We appreciate the time you took to review our property and look forward to welcoming you back in the not so distant future.
Kind regards,
Andrien

The Nelsbells Cottage
Wynand C - Dec 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
2/5
Safety
3/5
Value for money
3/5
Wynand C
Family with young children

Lekker.

Baie oulike plek, sentraal geleë. Eenheid was eers ure na dit beskikbaar, moes wees klaar skoongemaak en nie te skoon nie.

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Great.

Lovely place, centrally located. Had to wait a few hours for it to be cleaned, but it wasn't too clean.

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The Nelsbells Cottage 's response

Dear Wynand,
Thank you for taking the time to provide us with feedback. We have addressed your comments with the relevant parties.
Much appreciated.
Kind regards,
Andrien

The Nelsbells Cottage
Albert H - Oct 2015
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Albert H
Large group

Lekker verblyf naby genoeg aan die dorp, maar nie te naby nie.

Dit het gevoel asof jy in iemand se huis bly en nie 'n gastehuis nie, wat lekker was! Mooi uitsig vanaf lekker groot stoep. Enigste probleem is dat daar nie 'n badkamer op die 1ste vloer is nie. Sal weer gaan!

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Nice accommodation close enough to town, but not too close.

It felt like you were staying in someone's home and not a guesthouse, which was nice! Nice view from nice big porch. Only problem is that there is no bathroom on the 1st floor. Will go again!

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The Nelsbells Cottage 's response

Dear Albert,
Thank you for your feedback. I am happy to let you know that I have met with contractors today to obtain quotes for a second bathroom and confident that on your next visit you will enjoy your stay even more. Thank you for taking the time to write a review. We will let you know once we have completed the second bathroom via our facebook page.
Kind Regards
Andrien

The Nelsbells Cottage
Rachelle K - Sep 2015
Overall rating
Cleanliness
4/5
Service
5/5
Location
1/5
Safety
4/5
Value for money
2/5
Rachelle K
With friends

Die verblyf was oor die algemeen goed.

Clarens is egter toe nie die rustige dorpie wat ons verwag het nie. Die huis is prakties en groot genoeg. Ek het voor die tyd met die eienaar gepraat omdat ek bekommerd was oor die feit dat daar net een badkamer was in die huis. Ek was egter gerus gestel dat daar 'n tweede badkamer in die woonstel was. Dit sou op sigself 'n uitdaging wees, 2 badkamers tussen 8 mense, maar ons was bereid om dit te aanvaar in die lig van die goeie prys wat ons betaal. Wat die eienaar ons egter nie gesê het nie, is dat daar slegs een geiser tussen die twee badkamers is en ons het konstant te min warm water gehad. Die huis self is naby 'n informele kamp geleë en ons moes tot in die vroeë oggendure luister na doef-doef musiek. Verder is daar 'n skoolalarm wat elke uur afgaan wat die hele atmosfeer vir ons bederf het. Ek kan ongelukkig nie die gastehuis aanbeveel nie. Dit wys jou dat 'n goeie prys nie altyd kan opmaak vir slegte ligging, 'n tekort aan genoeg badkamers ensovoorts nie.

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The stay was generally good.

However, Clarens is not the peaceful village we expected. The house is practical and big enough. I spoke to the owner ahead of time because I was concerned about the fact that there was only one bathroom in the house. However, I was reassured that there was a second bathroom in the apartment. That would be a challenge in itself, 2 bathrooms between 8 people, but we were willing to accept it given the good price we were paying. However, what the owner did not tell us is that there is only one geyser between the two bathrooms and we constantly had too little hot water. The house itself is located near an informal camp and we had to listen to blaring music until the early hours of the morning. Furthermore, there is a school alarm that goes off every hour which spoiled the whole atmosphere for us. Unfortunately, I cannot recommend the guest house. It goes to show you that a good price can't always make up for bad location, lack of enough bathrooms and so on.

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The Nelsbells Cottage 's response

Dear Rachelle,

Thank you for your valued feedback. We will add add another bathroom and larger geyser to the house in January as we fully agree the bathroom and hot water situation is not ideal. It is for this reason that we felt we had to keep our rates reasonable until its improved. Guesthouses, including ourselves, have lodged a complained with regards to the school bell, we are holding thumbs that it will be resolved. Friends and family residing in Clarens advised that the noise from the township was unbearable as it echoed through the whole town. Unfortunately we don't have control over that. With it being Heritage Day long weekend, there must have been lots of events taking place in the township. With all the feedback we have received from previous guests, yours is the first indicating that you will not be back and cannot recommend our guest house. This saddens me but I want to thank you for your honest review.

Yours sincerely,
Andrien

The Nelsbells Cottage
From
From R 2 900
per night (sleeps 8)
From
R 2 900
per night (sleeps 8)
Make a Booking
  • Capacity: 8 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 138 Malherbe Street, Clarens, 9707, Free State
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA8YlajH8fQI64LO0yMVUga0mNAEKKkvaHP6qtjhfyNBSzsSk2Sc?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 900 per night (sleeps 8) 83 5 1 5 138 Malherbe Street Clarens 9707 Free State 021 201 8900 14:00-19:00 10:00 -28.52075910688 28.419303119049