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The Palace All-Suite

15 reviews
Resort

Review Summary

4.1 out of 5from 15 reviews for The Palace All-Suite
Cleanliness
4.2/5
Service
3.9/5
Location
4.3/5
Safety
4.1/5
Value for money
3.8/5
Saadiqah J - Dec 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Saadiqah J
With partner

Perfect beachfront location.

Our stay was great! We enjoyed the amazing view of the ocean. The staff was accommodative and friendly. We will definitely come again. One thing that we encourage the hotel management to do is to enforce a noise level policy on the welcome pamphlet. We had very noisy neighbours who played loud music into the early hours of the morning.

Maggie M - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maggie M
With partner

It was a wonderful experience waking up to that sight. Wow.

Had a great stay with the ocean view.

Mary-anne R - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mary-anne R
With partner

Fantastiese akkommodasie!

Is een van die beste oorde in Durban. Personeel is baie vriendelik en behulpsaam. Sal beslis weer by The Palace gaan bly.

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Fantastic accommodation!

Is one of the best resorts in Durban. Staff are very friendly and helpful. Will definitely stay at The Palace again.

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Clarina V - Nov 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
4/5
Clarina V
On business

Uitkyk op oseaan en branders wat breek is my hemel!

Die uitkyk op die oseaan maak die koste en ervaring die moeite werd. Daar was brandmerke op die matte. Televisie se WiFi-konneksie was bietjie stadig. Verder 'n wonderlike ervaring. Regtig 'n goeie prys om die oseaan se branders wat breek te hoor en so lekker te slaap!

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Looking out on ocean and breaking waves is my heaven!

The ocean view makes the cost and experience worth it. There were burn marks on the carpets. Television's WiFi connection was a bit slow. Other than that, a great experience. Really a good price to hear the ocean's waves breaking and sleep so well!

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Carmen V - Aug 2024
Overall rating
Cleanliness
2/5
Service
4/5
Location
1/5
Safety
2/5
Value for money
1/5
Carmen V
Family with young children

Okay, would not go again.

Three of the five nights we had no hot water. Carpets are old, burnt and dirty, but the rest of the apartment was nice; decor is dated. Not all the plugs in the apartment worked. Could do with some baby proofing of the living room plug next to the TV set. Room needs sound proofing; you can hear the guest in the next room! Staff were very nice and welcoming, but did not like that they tried to rope us in on buying some type of holiday club. Ekko! Area is not great. Lots of police around due to it being an unsafe area.

Lazola G - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lazola G
With partner

It was excellent.

Loveable, caring, sweet.

Hajirah D - Jun 2023
Overall rating
Cleanliness
1/5
Service
3/5
Location
3/5
Safety
2/5
Value for money
1/5
Hajirah D
On business

Underrated.

This place needs a serious revamp. Room was not clean, everything was very outdated. Had a cockroach in the bathtub, we were too scared to shower there. Literally slept and left for business.

Ferdi G - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Ferdi G
With partner

Goeie waarde vir geld, netjies en skoon.

Aangename verblyf met mooi see -itsig. Kamer goed toegerus met als wat nodig is. Hotel is netjies en skoon. Goeie restaurant met heerlike etes. Veilige parkering beskikbaar. Kan verblyf aanbeveel.

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Good value for money, neat and clean.

Pleasant stay with a nice sea view. Room well equipped with everything needed. Hotel is neat and clean. Good restaurant with delicious meals. Secure parking available. Can recommend accommodation.

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Ester O - Apr 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Ester O
With partner

Heerlik ontspannend.

Die een nadeel was dat daar net 1 hysbak gewerk het vir die periode van ons verblyf en dit het dit soms baie moeilik gemaak het om met sosiale afstand enigsins te kon beweeg. Net 'n verdere versoek is dat indien jy betaal vir onderdakparkering, dan moet daar genoeg parkering wees vir almal wat betaal. Daar was ’n aand wat ons nie op 'n geallokeerde parkering kon stop nie as gevolg van die parkeerarea wat vol was, so ons moes 'n hoekie kies om net te staan en dan is mens bekommerd dat jou voertuig in die pad kan wees of seer kan kry.

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Deliciously relaxing.

The one downside was that there was only 1 elevator working for the period of our stay and this sometimes made it very difficult to move at all with social distancing. Just a further request is that if you pay for covered parking, then there must be enough parking for everyone who pays. There was one night we couldn't park in an allocated parking space because the parking area was full, so we had to pick a corner to just stand and then you worry that your vehicle could be in the road or can get hurt.

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Hendri L - Nov 2020
Overall rating
Cleanliness
5/5
Service
1/5
Location
5/5
Safety
1/5
Value for money
3/5
Hendri L
With partner

Swak bestuur.

Ons was voortdurend geteister deur bemarkers. Selfs ons die een oggend wakker gebel en ons na 'n vertrek gelok met gratis ontbyt, waar hulle vir ons 'n voorlegging wou doen. Bitter onprofessionele optredes.

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Poor management.

We were constantly harassed by marketers. They even woke us up one morning and lured us to a room with free breakfast, where they wanted to make a presentation for us. Bitterly unprofessional performances.

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Tiaan H - Mar 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Tiaan H
On business

Dit was baie lekker gewees.

Diens en netheid was baie goed. Kamer is goed onderhou tydens my verblyf en die ligging is baie goed.

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It was very nice.

Service and cleanliness were very good. Room was well maintained during my stay and the location is very good.

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Karen B - Sep 2019
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
1/5
Karen B

Oorprys.

Ek wou my dogter bederf met 'n een-nag luukse ervaring. Die ontvangs was onvriendelik en ek het nooit welkom gevoel nie: die uitkloktyd is as 'n doodsklok gehou. Ons kamer was beknop en raserig. Toe ons toegangskaart 'n kwartier voor uitkloktyd nie werk nie, was ek regtig vies. Ons moes twee keer na ontvangs gaan om die probleem uit te sorteer (die kamerdeur se ontvangsbattery was pap) en ons verblyf het byna in 'n nagmerrie ontaard. Baie dankie egter vir die vrou wat in tradisionele klere in die garage gesit en ons baie vriendelik ontvang het.

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Overpriced.

I wanted to treat my daughter to a one-night luxury experience. The reception was unfriendly and I never felt welcome: the check-out time was kept as a death knell. Our room was cramped and noisy. When our access card didn't work fifteen minutes before check-out time, I was really pissed. We had to go to reception twice to sort out the problem (the room door's reception battery was dead) and our stay almost turned into a nightmare. Many thanks, however, to the woman who sat in the garage in traditional clothes and received us very kindly.

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Mary-anne R - Jun 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mary-anne R
With partner

My verblyf by The Palace All-Suite was fantasties!

My ontvangs deur die personeel was baie professioneel en hulle was baie bedagsaam. Die kamers is asemrowend, my mond het oopgehang toe ek die kamer instap. Het meer gekry as wat ek verwag het. Sal beslis weer daar gaan bly.

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My stay at The Palace All-Suite was fantastic!

Very professional reception by the staff and they were very considerate. The rooms are breathtaking, my mouth fell open when I walked into the room. Got more than I expected. Will definitely go back.

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Mmabatho P - Sep 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mmabatho P
Family with young children

Lovely service and amazing atmosphere. That's my place to go every time I go to Kwazulu-Natal.

The Palace was lovely. From the moment we entered, the check-in was effortless and not time consuming at all. The suite we were given was lovely and the view from the suite even more beautiful. Very clean place and the housekeeping is also very friendly. I have already told all my friends and family about it. Will definitely be going back again soon enough.

Jaffar A - Aug 2015
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Jaffar A
With partner

It was a pleasure staying here.

It is a beautiful and very comfortable hotel to stay at. The service and attention to detail is well. I would recommend this hotel to many people.

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15 reviews
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  • Capacity: 24 people
  • All ages welcome
  • Check-in: 15:00 to 20:00
    Check-out: 10:00
  • Address: 211 OR Tambo, Parade, Durban, 4056, KwaZulu-Natal
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDkwOTI2NmRhLWMyOWMtNDJiYS1hZWVjLTQ4OWVjYmE3YzM1ZQ?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 940 per night (sleeps 2) 15 5 1 5 211 OR Tambo Parade 4056 KwaZulu-Natal 021 201 8900 15:00-20:00 10:00 -29.852071347368 31.037615143517