The Palms Guest House
Review Summary
Marina K - Dec 2024
Overall rating
Heerlik.
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Delicious.
The room was very neat and beautiful. It was nice to be able to sleep at The Palms Guest House.
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Thabo L - Dec 2024
Overall rating
Superb.
Lizette D - Feb 2022
Overall rating
10 uit 10.
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10 out of 10.
Will definitely stay there again next year for the Road Race.
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Zinoni L - Aug 2022
Overall rating
Kamer was ongelooflik mooi.
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Room was incredibly beautiful.
I would have liked an extra bag of coffee and maybe potable water in the fridge. Milk would also be a bonus.
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Tertia L - May 2021
Overall rating
Kort, maar definitief die moeite werd!
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Short, but definitely worth it!
We were kindly welcomed and immediately taken to our room. We had to leave early on the Sunday morning and I received friendly instructions at 6:00 in the morning regarding where to leave the key. We were only in Klerksdorp for the weekend, but will definitely recommend The Palms Guest House to family and friends!
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Tiaan D - Oct 2021
Overall rating
Baie aangename verblyf.
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Very nice accommodation.
Beautiful rooms and a good location.
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Ettienne D - Nov 2020
Overall rating
Goed
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Well
Could put bottles of drinking water in the fridge.
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Lorenzo B - Aug 2018
Overall rating
Excellent choice of guest house.
Bernard M - Apr 2018
Overall rating
Netjies en waarde vir geld.
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Neat and value for money.
The Palms Guest House is a very neat, clean, modern and central guest house. The reception was friendly, with a lot of knowledge about the town, and made us feel comfortable very quickly. The rooms are equipped with everything one needs and more. There were no problems with check-in or check-out, everything went smoothly. I would recommend this guest house to anyone looking to stay a night or three! Very good value for money!
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Nicolene N - Jan 2018
Overall rating
Pragtige plek met baie potensiaal, maar kliëntediens kort werk.
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Beautiful place with a lot of potential, but customer service needs work.
The place is very beautiful, the rooms are very nicely decorated and have everything you will need. Security is good, vehicle could be parked safely inside and only with a remote can someone gain access to enter. What we were dissatisfied with was the customer service, upon arrival there was no management to be found as well as nowhere to be found for the whole weekend, Anna checked us in, but welcoming tactics can definitely be learned, words were few and far between and we only had her just followed to the room with the key and no further information of the rest of the money to be paid and when etc. not. We still had to pay the rest of the money, there is a card machine in reception, but apparently only cash is accepted on weekends which was not mentioned before, if you want to do an EFT you have to call the management according to Anna (on A Sunday morning) to ask if you MAY pay like that?! It was unacceptable for us to have to start driving behind, so instead we drove to the nearest ATM to withdraw cash and just get it behind us. With payment she could not provide us with a receipt, only on an invoice written "paid, Anna, date". Surely a receipt book could be kept for such moments? No breakfast on weekends either. The place is also beautiful, neat, clean, safe.
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Benjamin V - Aug 2018
Overall rating
Diens kan verbeter.
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Service can improve.
Although I had booked and paid in advance, my reservation was not listed upon my arrival. I then showed the person on duty my email reservation and was then offered a room. It was a very small space across unfinished construction. After my girlfriend complained about the location of the grease trap, its size and a strong smell of pine gel, we were offered a better room. The second room was better. The only big plus was the nice hot shower. The bed was the hardest I have ever found at a guest house.
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Johan F - Oct 2017
Overall rating
Oornag.
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Overnight.
Unbelievably neat rooms and great rest here.
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Letitia D - Sep 2017
Overall rating
Ongelooflik netjies, luuks en die mooiste gashuis waar ek nog oiit was! 5 ster!
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Incredibly neat, luxurious and the most beautiful guesthouse I've ever been to! 5 star!
Very happy with everything! The quality of the bedding, towels and accessories is 5 star!
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Louise B - Mar 2017
Overall rating
Flink en vriendelike diens!
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Good and friendly service!
Service extends beyond check-in and check-out. We were also given information about attractions and restaurants in the area. Rooms are very neat and beautifully decorated with everything needed. Very good place for an overnight stay.
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Carol A - Oct 2017
Overall rating
Pragtige verblyf en uitstekende dekor.
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Beautiful accommodation and excellent decor.
I have a problem with the bathroom that didn't have burglar bars in front of it, but what frustrated me the most is that we were asked to settle the difference in cash and there was no one at the reception who knew what was going on not. The information brochure was not suitable at all, no information was reproduced in it, not even a WiFi password. All that was in our cover were endless takeaway menus. I also had to ask for a receipt and then finally on the complaints: the smelly ashtrays are all over the world on the tables outside the rooms. For non-smokers it is an extremely unpleasant smell to walk past. A suggestion would be to put smokers at the very bottom of the aisles and non-smokers at the beginning, or create just one smoking station and keep it extremely clean. Then on a positive note: The rooms were beautifully appointed and extremely clean. I was very impressed. I would use the guest house again for that reason. I hope that my criticism will be seen as constructive, and that the compliments will be seen in the same light.
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Louise K - Mar 2017
Overall rating
Verblyf was lekker maar kan definitief opgeskerp word.
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Stay was nice but can definitely be improved.
On arrival there were no towels in room and not enough toilet paper and I had to go and ask for it myself, our shower was broken so could not use shower. Cups and glasses that had been washed from previous guests were still in the drying rack and hadn't even been packed away, towels look very old and the extra blanket in the cupboard is also very old!
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Sarie S - Dec 2016
Overall rating
Goed.
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Good.
See the stars.
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Estelle C - May 2016
Overall rating
Baie netjiese, skoon en veilige verblyf met 'n heerlike ontbyt.
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Very neat, clean and safe accommodation with a delicious breakfast.
We had a wonderful stay with a friendly, hospitable hostess who will do anything to make her guests' stay as comfortable as possible.
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Precious M - Jul 2014
Overall rating
Friendly staff & good customer service
Precious M - Apr 2014
Overall rating
Friendly staff, enjoyed the stay
Barry G - Oct 2014
Overall rating
Comfortable and central location.
Wilma B - Jun 2014
Overall rating
Ons het tuis gevoel by The Palms Guest House.
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We felt at home at The Palms Guest House.
Everyone is friendly and helped us a lot. The rooms are clean and the bed is neat. Warm bedding and electric blankets are provided. The breakfast was very nice and we were informed in advance about what was served for breakfast.
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Marita S - Jun 2014
Overall rating
Goed.
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Well.
See the stars below.
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Janette L - Dec 2013
Overall rating
Voel soos huis!
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Feels like home!
We had a very nice stay. It's now the place in Klerksdorp where we go to sleep over every time!
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Amely G - Dec 2013
Overall rating
Hulle is BAIE behulpsaam, veral met die padkaarte en plekke in daardie omgewing.
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They are VERY helpful, especially with the road maps and places in that area.
Palm Guest House is just on the surface very neat and the garden is a loop court. The food was very tasty and the guest rooms always clean. Will recommend to family and friends, thanks.
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Johannes Hendrikus B - Aug 2013
Overall rating
Baie goed.
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Very good.
Outstanding! Would definitely recommend!
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Melissa R - Mar 2013
Overall rating
Dit was 'n pragtige kamer en heerlike ontbyt.
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It was a beautiful room and delicious breakfast.
The directions to get there could be improved.
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Barend C - May 2013
Overall rating
Ruim skoon kamers met goeie ontbyt.
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Spacious clean rooms with good breakfast.
Friendly reception and beautiful clean rooms. The gardens are neatly kept so it feels nice to walk out of your room. Big good breakfast and value for money. Just a shame the card machine didn't work and we had to scramble to gather enough cash.
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Engela E - May 2013
Overall rating
Lekker privaat, skoon en ontbyt uit die boonste rakke.
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Nice and private, clean and top notch breakfast.
Thank you very much! Xxxx
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Dumi M - Jul 2012
Overall rating
The service was excellent, I will be booking here again
Schalk C - Jan 2012
Overall rating
Excellent accommodation - with professional service and friendliness given
- Capacity: 22 people
- All ages welcome
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Check-in: 12:00 to 19:00
Check-out: 10:00 - Address: 21 Dr Yusuf Dadoo Str, Wilkoppies, Klerksdorp, 2571, North West