The Palms
Review Summary
Sanet M - Dec 2024
Overall rating
Fantasties.
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Fantastic.
Was a nice peaceful retreat and slept well after a nice hot tub.
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Jaco B - Sep 2024
Overall rating
Was baie lekker gewees.
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Was very nice.
Very neat. Was a lovely place to stay and felt at home.
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Ilze B - Jan 2024
Overall rating
Julle. Het 'n juweel in Cradock! Lekker gebly en soveel waarde vir geld.
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You. Got a gem in Cradock! Nice stay and so much value for money.
We have a lovely place. It is a beautiful place. I would like to know what type of mattress you have on the bed. Felt like a dream.
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The Palms 's response
Good morning Ilze,
Thank you for your wonderful feedback, we truly appreciate it.
We have Cloud 9 5 Star beds in our units.
We hope to see you soon in the future.
Kind regards,
Cormelia du Preez
Robert C - Sep 2024
Overall rating
Baie stil en rustig.
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Very quiet and peaceful.
For a 1 night stay it was the perfect place.
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Arno T - Apr 2024
Overall rating
Sentraal, netjies en rustig met 'n pragtige tuin.
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Central, neat and quiet with a beautiful garden.
Clean, tidy and a beautiful garden with swimming pool.
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Stuart A - Dec 2024
Overall rating
Enjoyable.
Arina H - Oct 2024
Overall rating
Donker.
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Dark.
There was a power outage the night we arrived but there was no communication. The lights provided didn't work so we sat in the dark.
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The Palms 's response
Good day, and thank you for your review.
Please note that we do not have an automatic backup generator; instead, it is manually operated and intended to run only until 8 PM. The recent power outage was due to a fault from the Inxuba Yethemba Municipality. Given the generator’s size, we are unable to operate it throughout the night due to noise concerns.
On Saturday, both managers were on the property and informed all guests that the generator would be turned off. A family spokesperson was present when the municipality arrived on-site. By 4 AM on Sunday morning, we checked the power line, knowing it had been restored. However, after 5 AM, municipal technicians worked on the breakers on the poles, which unfortunately resulted in a power surge that burned out the main breaker and switchboard. This incident made it impossible to restart the generator.
Again, the family spokesperson was informed, and given that all doors were closed, we refrained from waking the guests. We requested that the spokesperson notify everyone that electricians were working on-site to bypass the board and resume generator operations.
Electricity was fully restored at 10 AM, once the entire breaker box had been rebuilt from scratch. We will escalate this matter to the Inxuba Yethemba Municipality, as these issues were entirely beyond our control.
Michael S - Dec 2023
Overall rating
Awesome.
Edward W - Dec 2023
Overall rating
Enjoyable.
Niel L - Nov 2023
Overall rating
Uitstekende verblyf en vir seker toekomstig gebruik maak.
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Excellent stay and will definitely use in the future.
They go out of their way to accommodate you and strive to make guests' stay as comfortable as possible. Will definitely recommend and use the accommodation again.
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Amber M - Oct 2023
Overall rating
Great, comfy stay close to the show, which was ideal for popping in and out.
Johan S - Oct 2023
Overall rating
Netjies, skoon, baie gerieflik.
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Neat, clean, very comfortable.
Perfect overnight destination. Rooms are comfortable and large with private braai facilities. Very affordable and safe. Would definitely recommend.
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Megan H - Oct 2023
Overall rating
Brilliant.
Chandrea S - Sep 2023
Overall rating
Was really great for a short stay!
Read moreThe Palms 's response
Good day,
Thank you for your support we truly appreciate it.
We had a guest with her small dogs that weekend until Tuesday seeing we are a pet-friendly guesthouse.
We were 2 on duty, both a blonde lady and a blonde gentleman. We serviced the flats as the people checked out as well as helped the people remove their function goods.
We do not recall once a request nor see a phone call on either of the 2 numbers, noted on the 30cm x 25cm Rules & Info board at the flat front doors, to ask the other guest to take her dogs back to her flat courtyard and neither does the gentlemen on duty. We however saw the dogs running for half an hour in the garden area with her husband overseeing them.
I do appologize on their behalf and regret that you did not bring it to our attention seeing it could have been resolved immediately without making a note of it on a review platform. We would have loved to resolve it if it was just communicated to both of us on duty that morning moving between flats or even then a phone call to either one of us.
We can only appologize on the platform seeing we can not help resolve it now.
Kind Regards
Management
Brian D - Jul 2023
Overall rating
Cold weather, cosy room.
Sunette A - Jul 2023
Overall rating
Heerlik.
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Delicious.
The room was beautiful, as was the rest of the premises. The owner is very helpful and hospitable. Will definitely stay there again!
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Zee C - Apr 2023
Overall rating
Lovely space to overnight.
Duané V - Apr 2023
Overall rating
Alles wat mens nodig het vir 'n naweek!
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Everything you need for a weekend!
We had a great stay at The Palms! Blushing Palm was silver clean and tidy, the beds very comfortable and the bath was lovely and large. The unit is perfect for a small family to comfortably stay together for a weekend, or longer. The unit has all the basic things one needs. WiFi was lightning fast. The hostess also welcomed us very kindly and had a nice chat. The garden and pool area is beautiful and a pleasure to walk through. One can see that hard work is put in to keep the premises tidy and maintained. We would definitely recommend The Palms and we will definitely stay here again.
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Liezl S - Jan 2023
Overall rating
Heerlik gebly, netjies, veilige kamer.
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Lovely stay, clean, safe room.
Good experience. Will definitely use again.
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Elario F - Jan 2023
Overall rating
Beautiful accommodation. Secure and safe and provides beautiful scenery with activities for the whole family. Being close to all shops is an added bonus.
Jj O - Sep 2023
Overall rating
Baie lekker gebly en was ideaal met die funksie wat ook by The Palms was.
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Had a great stay and was ideal with the function that was also at The Palms.
We were kindly received and the hostess was very accommodating to make our stay more comfortable with a small baby.
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Elizabeth Cornelia E - Dec 2023
Overall rating
Dit voel alreeds of ons nuwe vriende gemaak het.
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It already feels like we've made new friends.
Enjoyed it a lot. Neat and friendly reception and good food.
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Almay L - Jun 2023
Overall rating
Baie vriendelik ontvang, sommer lekker gebly vir die een nag se oorslaap.
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Very friendly welcome, just a nice stay for the one night's sleepover.
Very accommodating with dog child who had to travel along.
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Anonymous Guest - Nov 2023
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Jaco E - Sep 2023
Overall rating
Fantasties.
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Fantastic.
Very luxurious and comfortable.
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Nelisiwe D - Jul 2023
Overall rating
The stay was pleasant when we eventually gained assess to the premises and our room which took over an hour.
Read moreJean D - Dec 2022
Overall rating
Altyd netjies en skoon en vriendlike diens.
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Always neat and clean and friendly service.
This is now our second time staying there on the way to Jeffreys Bay and if you stop there it is quiet and comfortable for the children to hang out and watch TV.
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Matthys F - May 2022
Overall rating
Saam met vriende van die Gideons om Bybels te plaas, so ons het bekostigbaar gesoek met WiFi en veilige parkering.
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Together with friends of the Gideons to place Bibles, so we looked affordable with WiFi and safe parking.
At The Palms we got in late after 8pm and everything was arranged, also very early check out at 5.30am and was easy to check out - luckily paid in advance.
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David N - Mar 2022
Overall rating
The Palms is 'n pragtige en netjies gastehuis met baie behulpsame personeel.
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The Palms is a beautiful and tidy guest house with very helpful staff.
Was available at all times when help was needed.
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Candice B - Mar 2022
Overall rating
Will go back any time.
Gerhard V - Jan 2022
Overall rating
Oornag op pad terug huis toe.
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Overnight on the way back home.
Overnight on the way back home, as well as exploring the town as we have never driven through it.
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Jayshree N - Jan 2022
Overall rating
Comfortable and neat rooms.
Loretta R - Dec 2022
Overall rating
A well-maintained and gorgeous setting.
Elsabe C - Oct 2022
Overall rating
Aangename verrassing.
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Pleasant surprise.
Really good value for money. Thank you very much for the box of milk in the fridge, it changes one's whole life.
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Antoinette D - Jan 2022
Overall rating
Ideale oorslaapplek op pad see toe.
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Ideal stopover on the way to the sea.
Ever since we discovered the Palms, we often sleep over there.
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Maretha S - Jan 2022
Overall rating
Gerieflik geleë en baie netjies.
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Conveniently located and very tidy.
Was very kindly received. Units were spacious, comfortable and very tidy. Delicious breakfast. Great service.
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Anonymous Guest - Dec 2022
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Annelize M - Dec 2022
Overall rating
Baie aangenaam.
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Very pleasant.
Neat and comfortable.
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Riaan B - Dec 2021
Overall rating
Uitstekende Akkommodasie.
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Excellent Accommodation.
It was a lovely stay and the pool feels like an oasis in Mauritius!
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Anita K - Dec 2021
Overall rating
Oornag verblyf op pad met vakansie.
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Overnight accommodation en route on holiday.
Clean and tidy accommodation.
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Rudolph V - Dec 2021
Overall rating
Dit was brilliant. Die ontvangs was baie goed en die plek is regtig nice.
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It was brilliant. The reception was very good and the place is really nice.
Nothing more to tell than great place and great service.
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Jean D - Dec 2021
Overall rating
Waarde vir geld.
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Value for money.
The Palms met all my expectations and it is very clean and tidy. Thank you very much for the nice visit.
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Rooie R - Oct 2021
Overall rating
Gerieflike netjiese verblyf met 'n hartlike ontvangs.
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Comfortable neat accommodation with a warm welcome.
A comfortable overnight stay and accommodation. Serviced every day. Easily accessible and within walking distance of all amenities and the town. Can recommend, and would stay there again.
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Lorraine M - Oct 2021
Overall rating
Baie netjies en gerieflik.
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Very neat and comfortable.
Will definitely stay here again. Thank you very much!
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Karlien V - Sep 2021
Overall rating
Netjies, baie gemaklik en vriendelike diens.
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Neat, very comfortable and friendly service.
Silver Palm is a beautiful room.
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Laureen B - Apr 2021
Overall rating
Excellent!
Peter S - Jan 2021
Overall rating
Friendly lady clean everything you need.
Elmi J - Jan 2021
Overall rating
The Palms is 'n heerlike plekkie vir 'n oornag. Ons het lekker daar gekuier. Die kamers is ruim, netjies en goed ingerig. Baie dankie.
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The Palms is a lovely place for an overnight stay. We had a nice time there. The rooms are spacious, neat and well furnished. Thank you very much.
Great stay. Will definitely come back again. Good location, centrally located. Hospitable and helpful.
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Jc H - Jan 2021
Overall rating
Vriendelik en tegemoetkomend.
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Friendly and accommodating.
Clean, tidy and safe.
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Martin P - Dec 2021
Overall rating
Baie goeie ondervinding en sal weer daar tuisgaan.
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Very good experience and will stay there again.
Staff were friendly. Rooms clean and tidy, bed slept particularly well. Secure parking. Food was very nice and too much too. Only complaint if it can be called a complaint is, too little coffee supply in room, but staff corrected it on enquiry. We had a really nice stay.
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Bonolo K - Nov 2021
Overall rating
They were so friendly, I really enjoyed my stay there.
Bonita R - Sep 2021
Overall rating
Beautiful venue for a wedding. Very convenient
Dawie V - Feb 2021
Overall rating
Baie lekker stil plek.
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Very nice quiet place.
Conveniently close to Marlow School.
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David G - Apr 2021
Overall rating
Rustig.
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Restful.
Neat and clean, a very peaceful atmosphere.
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Willie V - Mar 2021
Overall rating
Oornagverblyf, baie goed.
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Overnight stay, very good.
Centrally located in Cradock.
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Jhanecke E - Mar 2021
Overall rating
Dit was skoon, netjies en lekker ruim.
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It was clean, tidy and spacious.
Neat unit with everything you need.
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Yolanda S - Nov 2021
Overall rating
Goeie oornagplek.
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Good place to stay.
We spent the night there on our way to the Garden Route. The corner bath and shower above was nice. The bunk bed wobbles a bit, which worried my son a bit, but he slept well. The room itself is very good. Unfortunately there is a sewer leak in the parking area which made it unpleasant outside. If it wasn't for that we would have enjoyed the big trees in the wind more.
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Jill Vorster V - Apr 2021
Overall rating
Serene and welcoming environment.
Christelle B - Dec 2021
Overall rating
Dit was heerlik, skoon en die swembad 'n pluspunt.
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It was lovely, clean and the pool a plus.
We stayed 1 night and were very pleased with the cleanliness, size and pool.
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Anton P - Dec 2021
Overall rating
Baie mooi en gerieflik.
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Very nice and comfortable.
No one received us and/or came to make sure that everything was OK with the room! It was very hot and the air conditioning did not work properly.
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Ferdie V - Dec 2020
Overall rating
Heerlik gebly.
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Had a wonderful stay.
We had a great stay and would love to spend the night there again. It's just that there seems to be a reasonable communication gap between management. The unit we booked was not quoted for us - upon enquiry, we were informed that all units have showers. I need a shower where I can get in and out easily and safely due to 2 back surgeries I have had. We were then assured that the unit they quote for us not only has a regular shower, but a walk-in shower which is therefore very easy and safe for me. When we arrived we were put in another unit which is not self catering and where the shower is over the bath! On our second day, the owners did come to ask whether or not we wanted to move to a self-catering unit - since our stay was already halfway through and we really didn't feel like transferring everything to another unit, we decided to but to bite the bullet and stay where we are. Next time we will know and for sure insist on getting what we need and not what the person making their reservations feels like doing.
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Charlene P - Dec 2020
Overall rating
Wonderlik
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Wonderful
Good area, location and tranquility.
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Pieter K - Dec 2020
Overall rating
Ongelooflike omgee mense, alles was puik!
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Incredibly caring people, everything was great!
The staff go out of their way to make everything as homely as possible. Really great, would always recommend!
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Martie V - Dec 2020
Overall rating
Wonderlike oornagakkommodasie.
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Wonderful overnight accommodation.
Very neat place with its own patio in the garden. Hospitable reception. Walking distance from the places to eat and hang out in Clarens. If you like cleanliness and privacy this should be your choice.
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Greg B - Dec 2020
Overall rating
Great stop over.
Theunis V - Sep 2020
Overall rating
Very friendly and accommodating hosts!
Adele W - Aug 2020
Overall rating
Vir seker die beste, veiligste, vriendelikste verblyf in Cradock!
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For sure the best, safest, friendliest accommodation in Cradock!
Had a lovely stay. Thank you very much!
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Charmaine C - Mar 2020
Overall rating
Refreshing.
Theresa C - Mar 2020
Overall rating
Clean, safe, helpful, nice and neat.
Marlynn M - Mar 2020
Overall rating
Heerlik gebly.
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Great stay.
Liked the chairs and table on the stoep. Could sit there and have a nice time without the only sitting area be on the bed. Friendly and helpful staff. Great stay.
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Adele W - Feb 2020
Overall rating
Heerlike kuier met gasvrye gasvrouens.
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Great stay with hospitable hotesses.
Stunning place with most beautiful rooms.
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Louise B - Feb 2020
Overall rating
Wonderlike plek. Vriendelike staff. Pragtige kamers en tuin met ‘n asemrowende swembad vir klein en groot.
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Wonderful place. Friendly staff. Beautiful rooms and garden with a breathtaking swimming pool for young and old.
Will definitely go there again.
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Charlene D - Jan 2020
Overall rating
Baie netjies, goeie diens en vriendelike gasvrou.
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Very tidy, good service and friendly hostess.
We had a great time on the way home, it was terribly hot and the air con was a feast! Large corner bath for our toddler to bathe in and comfortable king-size bed for a good night's rest. Thank you very much!
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Anton D - Nov 2020
Overall rating
Heerlik gebly. Veilig en skoon. Alles wat jy benodig is voorsien
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Had a wonderful stay. Safe and clean. Everything you need is provided
Friendly service could not find the location because phone's GPS stopped working. Called lady and she came to get us and showed where the place and our room is.
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Koos G - Sep 2020
Overall rating
Puik goeie diens.
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Very good service.
The welcome was very good, could not be better. The meals were some of the best. The room was clean and tidy. You immediately felt at home, almost like at your own home. Tjokkie was very friendly and helpful. Will stay there again.
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Santa A - Dec 2020
Overall rating
Slept only one night, we were received by Tjokkie who was very friendly and made us feel at home right from the start.
Quentin E - Jan 2020
Overall rating
Awesome place to stay. Amazing pool. Rooms were spotless, all one needs. Lovely garden setting. Host amazing.
Peter S - Sep 2020
Overall rating
Brief but pleasant.
Kobus B - Feb 2020
Overall rating
Rustig en netjies.
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Tranquil en neat.
Safe.
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Lhoryn S - Dec 2019
Overall rating
Absolutely pleased with our stay! Lovely rooms so clean and easy if you're travelling with children. Fabulous pool!
Minette C - Dec 2019
Overall rating
Fantastiese plek om te oornag!
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Great place to stay the night!
Lovely overnight place, clean and tidy! The garden and everything at The Palms is beautiful! Friendly people! Would definitely recommend The Palms and will be back again.
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Marlette P - Dec 2019
Overall rating
Absoluut fantasties.
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Absolutely fantastic.
Staying at The Palms in Cradock is fantastic. It is value for your money, the service is excellent, it is very clean and tidy and very beautiful too. The location is perfect because it is so central and it is absolutely safe there. We have spent the night there several times and every time it is just fantastic there. We will always spend the night there. The best. Thank you for your excellent and friendly service.
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Shawn G - Oct 2019
Overall rating
Baie mooi en ruim kamers, motor is veilig.
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Beautiful and spacious rooms, car is safe.
The location and setting of The Palms was beautiful and staff friendly.
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Charlotte V - Oct 2019
Overall rating
Uitstekend.
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Outstanding.
Outstanding. The people are very hospitable and friendly and the accommodation meets all needs.
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Michelle N - Oct 2019
Overall rating
Gerieflik.
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Convenient.
Friendly service and rooms are convenient.
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Rooie R - Sep 2019
Overall rating
Lekker en gerieflik.
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Nice and comfortable.
Reception was brisk. The rooms were neat, modern and serviced every day and the chef's food was excellent. will definitely stay there again. Thank you very much.
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Lourenta R - Aug 2019
Overall rating
Op die hande gedra!
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Worn on the hands!
If you find yourself in Cradock then look no further than The Palms. Everything was beautiful, clean and tidy. From the rooms to the garden and a lovely and unique swimming pool. The owner and hostess felt more like a friend. Nothing was too much to ask.
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Gerrie D - May 2019
Overall rating
Gerieflik en netjies.
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Comfortable and neat.
Neat, friendly, interesting and safe.
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Nathania T - Apr 2019
Overall rating
Baie netjies. Asemrowend mooi.
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Very neat. Breathtakingly beautiful.
Very friendly, clean, pretty, comfortable. Value for money. Will definitely go again.
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Cinde G - Mar 2019
Overall rating
Rustig, veilig en gerieflik.
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Tranquil, safe and convenient.
I will definitely stay there again.
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Michelle V - Mar 2019
Overall rating
Egte Karoo gasvryheid en elegansie!
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Real Karoo hospitality and elegance!
Beautiful, neat and clean. The unit is well equipped. We were warmly welcomed, will stay there again for sure.
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Jacques S - Jan 2019
Overall rating
Stunning.
Theunis K - Jan 2019
Overall rating
'n Heerlike plek om na 'n lang reis lekker te slaap!
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A wonderful place to sleep well after a long journey!
Due to a long journey and unforeseen circumstances, we didn't get there until well before 21:00. Still, the owner received us kindly and made us feel welcome. The unit was neat and clean and Klaas Vakie was also there to let us sleep well. It is thoughtful of the owner to also have mosquito repellent there so that we could sleep undisturbed.
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Brandon B - Dec 2019
Overall rating
A perfect overnight stay.
Karien D - Dec 2019
Overall rating
Beautiful plek en ons het lekker gaan afkoel voor ons gaan rus het.
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Beautiful place and we went to cool off before we went to rest.
It's a piece of heaven with the most beautiful room that awaits you when you're tired from driving. We immediately went to see where the swimming pool was and went to cool off before we went to bathe and rest. Thank you very much for the beautiful place and for accommodating us just for the night.
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Gert R - Oct 2019
Overall rating
Baie lekker, hulle sal my weer sien.
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Very nice, they will see me again.
It was a very good three day stay at the Palms. The people are very friendly and very helpful. We have no complaints and would 100% stay there again.
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Monique W - May 2019
Overall rating
Comfortable and clean.
Hester V - Jan 2019
Overall rating
Heerlike slaapplek en rustige atmosfeer.
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Great place to sleep and peaceful atmosphere.
It was absolute value for money. Most beautiful clean rooms with everything needed. You get more than you expect in a beautiful environment. It almost feels like vacation.
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Hendrik G - Oct 2019
Overall rating
Uitstekend.
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Outstanding.
Will definitely use them again should I be in Cradock again. And they are located in nice silence.
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Henry B - Apr 2019
Overall rating
We were received in a friendly, courteous manner and felt at home straight away.
Annemarie L - Mar 2019
Overall rating
Dit was 'n baie aangename en rustige verblyf.
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It was a very pleasant and peaceful stay.
We found the whole stay pleasant. Despite Eskom's load shedding, we enjoyed the time there.
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Coenraad S - Mar 2019
Overall rating
Dit was gerieflik en veilig.
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It was comfortable and safe.
They make you feel at home and put effort in.
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Suzette K - Dec 2019
Overall rating
Mooi plek.
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Nice place.
The Palms is a very cute place. We were kindly received, and immediately taken to our various rooms Rooms clean and tidy / spacious. Will definitely stay at The Palms again.
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Lindie R - Dec 2019
Overall rating
Baie netjies en aangenaam.
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Very neat and pleasant.
There was no bath mat and we had to use one of the towels to avoid slipping on the floor. Otherwise no complaints.
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Deon J - Dec 2019
Overall rating
Goed geleë, billik en gerieflik.
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Good location, reasonable and comfortable.
Neat and clean complex. Fair rates. Very friendly management.
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Paul B - Dec 2019
Overall rating
Good for three nights.
Urma P - Mar 2019
Overall rating
Lekker gebly.
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Nice stay.
Nice stay, had a nice barbecue, hospitable.
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Lauren H - Dec 2019
Overall rating
Well located! Stunning rock pool.
Franca V - Mar 2019
Overall rating
Netjiese stop op pad see toe.
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Neat stop on the way to the sea.
The room was very neat and clean. Shower head just broken and spills a lot. Microwave and kettle are not included with plug. Really appreciated the air conditioner!
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Frans F - Oct 2019
Overall rating
Gerieflik en maak voorsiening vir konferensies.
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Comfortable and caters for conferences.
They try their best to make it one of the best in Cradock. The staff is nice.
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Esmeralda P - Jun 2019
Overall rating
Dit was goed gewees, die kamer was goed toegerus en die warm kombers en lugreëling het my verblyf in die hartjie van die winter baie beter gemaak.
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It was good, the room was well equipped and the warm blanket and air conditioning made my stay in the heart of winter much better.
The place where we have to enter for your stay, the back gate was very unsafe for me, especially in my case as a woman to enter the back gate alone (dark and remote, surrounded by bushes) and to stop to punching in the gate code was not a good experience, especially in the evenings. Furthermore, the accommodation was very comfortable and a nice stay. The breakfast services were not good. I was offered room service for breakfast, but then I didn't get my breakfast at the time I was supposed to get it, and breakfast without juice or yogurt or a fruit is insufficient. Other than that I enjoyed my stay. It's very private and comfortable to visit. Thank you for your services The Palms.
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The Palms 's response
Goeiemiddag Esmeralda,
Baie dankie vir u terugvoer, ons waardeer dit opreg. Ons vra om verskoning vir enige ongerief wat u ervaar het en die betrokke personeel lid sal aangespreek word om te verseker dat die diens vir u in die toekoms beter is.
Aangaande die ingangshek; Ons het 10 klein palms in 'n ry geplant by die ingang van die akkomodasie wat nog baie klein is en dan is daar die palesiding heining. Ons het nie 'n uitklim knoppie paneel nie maar 'n parkeer een wat van n ligte voertuig tot 'n SUV wat vanuit die motor gebruik moet word. Die paneel bord is gemonteer in 'n muur wat verlig is tesame met ligte by die ingang en ek kan nie verstaan hoekom u die voertuig verlaat het nie. Die hoogte en afstand van die hek is in ag geneem toe ons die paneel installeer het om te verseker dat dit vanuit enige voertuig gebruik kan word. Dieselfde maatreëls is van binne die erf toegepas met die gemak dat dit automaties oopmaak as mens op die blad parkeer soos aangedui op die bord daarby. Indien nodig kan ek fotos verskaf.
Ontbyt word in die ontbytkamer bedien met volledige kontinentale uitleg sowel as sap, jogurt en 'n volledige Engelse ontbyt en ons het dissiplinêre stappe geneem teen die personeel lid wat aan diens was daardie dag omdat die prosedure nie gevolg was nie. Die personeel lid het aangedui dat hy onseker was oor die kamer bediening omdat dit die eerste keer was dat dit versoek was op sy rooster en daar is slegs een personeel lid op ontbyt diens elke dag en dat hy nie die initiatief geneem het om die ander 3 personeel aan diens daardie dag te betrek om die versoek flink en vlot uit te voer nie. Hy vra dus ook om verskoning vir die ongerief en ons dink dit sal goed wees om die ontbyt terug te betaal aan u. U kan u bankrekening nommer deergee aan die kantoor om dit te doen.
Weereens baie dankie vir u ondersteuning en ons hoop dat julle in die toekoms weer hier kan hê met 'n merkbare verbetering.
Cormelia du Preez( Eienaar)
Gabi W - Dec 2018
Overall rating
Definitely an oasis in the Karoo!
Surenthia M - Dec 2018
Overall rating
Pleasantly surprised.
Este J - Dec 2018
Overall rating
Gerieflike gesinsverblyf.
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Convenient family accommodation.
Lovely, spacious rooms with a lovely garden for small children to play and everyone can relax together.
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Daniel G - Dec 2018
Overall rating
Great place to break your journey!
Elzette M - Dec 2018
Overall rating
Uitstekende plek met alles wat jy nodig het om te oornag of te ontspan.
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Excellent place with everything you need to spend the night or relax.
Thank you very much for the friendly service and top quality accommodation. The self-catering units are excellent and equipped with everything needed. It's neat, clean, quiet and has secure parking. I would definitely recommend it to others.
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John A - Oct 2018
Overall rating
Baie vriendelike staf, gemaklike kamers, baie goeie veiligheid.
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Very friendly staff, comfortable rooms, very good security.
Tjokkie was amazing. She called us ahead of time to confirm our reservation. When we got there it was a nice big smile waiting for us. My guests from America absolutely loved The Palms and the breakfast they presented. Thank you very much for the incredible stay. I will stay there again with my tour guests.
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Carol B - Sep 2018
Overall rating
A very comfortable stop and would not hesitate to recommend it.
Danie S - Sep 2018
Overall rating
Baie aangename verblyf.
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Very pleasant accommodation.
It was very nice staying at The Palms. Neat, effective and clean.
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Sihle N - Aug 2018
Overall rating
Great hospitality, much appreciated.
Dinette C - Jul 2018
Overall rating
Comfortable and well equipped.
Marlette P - Jun 2018
Overall rating
Vriendelike diens, voel sommer tuis.
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Friendly service, really feel at home.
Thanks for great service. Thanks for the hospitality and friendliness we were welcomed with. The units are all very neat and very clean. There is really everything you need and you really feel at home there. The whole place and setup is absolutely stunning. The kids enjoyed the WiFi so much. Thanks so much, we will definitely stay there again and also highly recommend the place.
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Johan B - May 2018
Overall rating
Baie rustig en gemaklik.
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Very peaceful and comfortable.
Excellent location, dead quiet and peaceful throughout the night.
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Johan H - May 2018
Overall rating
Great location and service.
The Palms 's response
Goeiedag Johan
Baie dankie vir die goeie resensie. Ons hoop om julle gou weer te sien.
Vriendelike groete
The Palms
Japie D - May 2018
Overall rating
Gerieflike en rustige verblyfplek.
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Convenient and peaceful accommodation.
Very pleasant. Located well. Received well.
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The Palms 's response
Goeiedag Japie
Baie dankie vir die goeie resensie, dit was ons voorreg om julle hier te kon hê. Ons hoop ons sien julle gou weer.
Groete
The Palms
David M - Apr 2018
Overall rating
Excellent facilities further enhanced by friendly and efficient staff,
Madrie V - Mar 2018
Overall rating
Wonderlik.
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Wonderful.
Very nice stay, room very nice and tidy and service and hospitality were top notch.
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Louis M - Jan 2018
Overall rating
Ek was al by 'n paar plekke in my lewe en hierdie is een van die bestes, regtig baie vriendelike eienaars.
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I have been to a few places in my life and this is one of the best, really very friendly owners.
Will The Palms as no. 1 recommended if you are in Cradock.
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Alicia M - Jan 2018
Overall rating
Lekker "fun" akkommodasie!
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Nice "fun" accommodation!
Had a great stay, unfortunately only one night, but really enjoyed the pool. Room very comfortable with everything you need.
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Neels U - Sep 2018
Overall rating
Aangenaam en rustig.
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Pleasant and peaceful.
Have stayed the night at several places. The Palms are some of the best. Offers everything to relax after a long journey.
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Junior W - Aug 2018
Overall rating
Puik, presies wat ek verwag.
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Excellent. Exactly as expected.
Excellent overnight stay. You won't be disappointed!
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The Palms 's response
Baie dankie Franz.
Hoop ons sien julle gou weer.
The Palms
Loeritha M - Jul 2018
Overall rating
Gerieflik en ruim met alles wat jy benodig.
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Comfortable and spacious with everything you need.
The room is practical and comfortably equipped. The furniture particularly impressed me, as it is a large table, three-seater sofa and king-size bed that fit comfortably in the spacious room. There is enough space for two people and room for luggage. The kitchen part is slightly around the corner, also well equipped and the bathroom is private with everything you need.
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The Palms 's response
Goeiemore Loeritha
Baie dankie vir die goeie resensie. Ons hoop om julle gou weer te sien.
Vriendelike groete
The Palms
Hannes G - Apr 2018
Overall rating
Waarde vir geld, netjies en vriedelike diens.
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Value for money, tidy and friendly service.
Very well located, near Mountain Zebra Park, value for money, friendly reception and good service.
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Lydia E - Jun 2018
Overall rating
Baie lekker gebly.
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Very nice stay.
Lovely spacious Royal Palm room. Very neat and clean. Delicious down duvet for the winter cold. Friendly, helpful staff.
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Corina M - Dec 2018
Overall rating
Perfect overnight accommodation.
Anton V - Dec 2018
Overall rating
Waarde vir geld verblyf.
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Value for money accommodation.
Comfortable accommodation for one or more nights. Room and bathroom were clean and tidy and everything in working order. The larger freezer compartment in the fridge, air conditioning and free Wi-Fi, DStv and secure parking are a plus.
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Jacques R - Jun 2018
Overall rating
Fantasties.
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Fantastic.
Stayed in the rustic room, the bed was fantastic and the bath was awesome, just a shame there isn't a lock on the bathroom door!
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The Palms 's response
Goeie middag Jacques
Baie dankie vir jou goeie resensie. Ons hoop om julle gou weer in Suid-Afrika te sien.
Vriendelike groete
The Palms
Corne V - Jan 2018
Overall rating
Regtig 'n oase in die Karoo.
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Truly an oasis in the Karoo.
Our room, The Rustic Palm was great. The bathroom and Victorian bath were the best. Swimming pool with jets and everything exactly and more than on web page. Will stay there again.
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Marie M - Jan 2018
Overall rating
Heerlik en rustig!
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Lovely and peaceful!
The modern living unit is very cute!
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Wayne M - Dec 2018
Overall rating
Skoon en gerieflike dienste.
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Clean and convenient services.
The stay was nice and everything was clean and tidy.
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Yolandi V - Oct 2018
Overall rating
Oulike oase in Cradock.
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Quaint oasis in Cradock.
Apart from the gas shower which I just couldn't get to an even temperature, we had a great stay and slept like rocks! Friendly reception makes you feel welcome. Ideal location close to the main routes and the ideal stop-over on the way inland.
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Tanja M - Jun 2018
Overall rating
Moderne gerief.
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Modern comfort.
Neat, modern units. Warm sleep, thanks to electric blanket and air conditioner. Loved the availability of dish washing and drying cloth for dishes with a small bottle of dish washing liquid. Conveniently close to nice restaurants and the town (I walked). Would definitely stay here again.
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The Palms 's response
Goeiemore Tanja,
Baie dankie vir jou resensie. Ons sien uit daarna om julle weer te ontvang.
Vriendelike groete,
The Palms
Bronwyn R - Dec 2017
Overall rating
We had a great evening at The Palms! It’s was clean and tidy.
Zelda E - Dec 2017
Overall rating
Heerlike swembad, lugversorging in kamers en beddens gemaklik.
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Lovely pool, air conditioning in rooms and comfortable beds.
We were treated very special and everything was really beautiful, clean and tidy. Beds extra large and sleep great. Children loved the special pool. Highly recommend! WiFi was only unfortunately sometimes down and for teenagers WiFi is a 'deal-breaker'! But otherwise fantastic.
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Fransie R - Dec 2017
Overall rating
Pragtige juweel, met dierbare omgee-mense!
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Beautiful gem, with lovely caring people!
What a gem of a place, our room was beautiful, neat, cool and big and the corner bath a welcome relief after the long drive! And everything you need is there, from dish soap to an iron! Thank you for making us feel so welcome, even though we were very late! Kind, caring dear people! Too bad we only stayed the night!
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Analize T - Dec 2017
Overall rating
Dit was baie rustig.
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It was very peaceful.
It is a wonderful place to be alone with your special someone and there are swimming facilities for the children to tire themselves out.
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Albert B - Nov 2017
Overall rating
Enjoyable and relaxing!
The Palms 's response
Good Day Albert,
Thank you so much for your review. We will look into the fridge problem immediately. We hope to see you again soon.
Regards
The Palms
Anonymous Guest - Dec 2017
Overall rating
Comfortable.
Calm atmosphere. Friendly people.
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Deneill S - Dec 2016
Overall rating
Alles was skoon en in 'n goeie kondisie. Ek was baie gelukkig.
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Everything was clean and in good condition. I was very happy.
Everyone was friendly, and helpful. The rooms were clean, tidy and it feels and is first class. We really enjoyed our stay.
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Johan P - Dec 2016
Overall rating
Ons was beïndruk met The Palms en dit was vir ons 'n aangename ervaring.
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We were impressed with The Palms and it was a pleasant experience.
It would be a good idea to place a notice at the front gate saying that there is parking on the premises. Directions to the back of the premises would help people arriving there for the first time to show them that they have to enter the parking from the back.
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Japie C - Dec 2016
Overall rating
Baie aangenaam na lang warm reis om af te pak en te ontspan.
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Very pleasant and relaxing after a long hot trip.
One slight problem: the TV didn't work properly, only eTV and no DStv. After a long struggle, finally got the settings right to view DStv. Would have really liked breakfast in the mornings.
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The Palms 's response
Goeienaand,
Weereens baie dankie vir u ondersteuning ons waardeer dit opreg.
Jammer oor die TV probleem want ons het n A4 uiteensetting van hoe om die TV weer in te stel as gaste per ongeluk die TV i.p.v DStv remote gebruik teen die kaste waar bo die TV's is en nog een bo elke kamer deur met ons telefoon nommer op. Ons is spyt dat u ons nie gekontak het dat ons u hulp kan verleen nie.
Vriendelike Groete
Irma V - Nov 2016
Overall rating
Skoon en netjiese verblyf.
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Clean and neat accommodation.
There was a wedding when we stayed there and it made it quite noisy, but the guests went home at 10 pm, as promised by the owner. Had a good night's rest.
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Linda H - Nov 2016
Overall rating
Access not clear.
The Palms 's response
Hello,
I am sorry that you felt that way. We addressed this complaint with the lady attending to you. There is no bell at the gate but huge signs indicating the cellphone number on all entrances because a bell system does not work on a 8 000 square property. The geysers are gas geysers and if cold water is opened before the water becomes hot it will become cold. We had the technician here and your rooms has still got gas in so we suppose that is what caused the problem. Twanette was phoned twice after booking you in that tells me that she must have introduced herself and gave you her direct number. The cleaner on the other hand did state that she did not introduce herself but referred you to Twanette. There is always people on the premises 24 hours because the owner resides on the premises. Sorry for your inconvenience. We did address the situation.
- Capacity: 29 people
- All ages welcome
-
Check-in: 14:00 to 17:00
Check-out: 10:00 - Address: 59 Dundas Street, Cradock, 5880, Eastern Cape