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The Pepper Tree B&B

Review Summary

4.3 out of 5from 34 reviews for The Pepper Tree B&B
Cleanliness
4.2/5
Service
4.2/5
Location
4.5/5
Safety
4.5/5
Value for money
3.9/5
Joey G - May 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Joey G
Family with teenagers

Always a wonderful atmosphere, friendly staff and clean rooms.

A variety of breakfast would be great and on offer. Dishes can be washed during longer stays.

Willem V - Oct 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Willem V
Individual traveller

Maklik.

Stil en rustig. Lekker ontbyt en koffie!

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Easy.

Quiet and peaceful. Nice breakfast and coffee!

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The Pepper Tree B&B 's response

Thank you for your review. We look forward to seeing you back at Peppertree soon.

The Pepper Tree B&B
Dewald L - May 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Dewald L
With partner

Very comfortable and quiet.

Paul and Ian are very friendly and helpful. They went out of their way to assist my wife while I was not there.

The Pepper Tree B&B 's response

Hi Dewald, thank you for your lovely review. It's much appreciated. We look forward to seeing you back at PepperTree.

The Pepper Tree B&B
Yolande W - Dec 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Yolande W
Individual traveller

Beautiful.

There were fresh roses in my room and special freshly baked muffins with breakfast. It was a special stay, beautiful garden.

Maritza U - Apr 2024
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
3/5
Maritza U
With partner

Thanks we had a comfortable stay and Ian's extra help was great.

Ian was the friendliest host I have met in years. His efforts to accommodate us with two dogs which required attention and petsitting, as well as our vehicle being too large for the parking facility, were laudable. Thanks Ian! Although the room and the bathroom are both very small, the use of the courtyard outside helped a lot to be comfortable, especially with the dogs. The unit consists of two rooms which share the bathroom, but it would be extremely difficult to share such a small space with strangers. We were very thankful that, against a small fee, the second room was closed for booking by other people, to give us exclusive use of the unit. The bathroom could do with some upgrading, but generally we were comfortable for the short stay.

The Pepper Tree B&B 's response

Hi Maritza
Thank you for your review and compliments for Iain, the manager. Appreciated!
We greatly appreciate your booking.
Please keep in mind the dog-friendly unit, which is larger, was already booked as discussed with you. You asked us to help. We would normally not take a booking with two dogs.
As the only alternative, I put you in the two family rooms as they are away from other guests and blocked out one unit so it was not shared. Iain looked after the dogs while you were out.

The Pepper Tree B&B
Anonymous Guest - Aug 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With partner
Elsabe C - Oct 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
3/5
Safety
3/5
Value for money
3/5
Elsabe C
On business

Pragtige agtertuin. Nie geskik vir sakereis nie.

Nie regtig nie. Dis 'n lieflike plek. Maar om 'n badkamer met vreemdes te deel en die voordeur wat glad nie kan sluit nie, was vir my 'n probleem.

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Beautiful back garden. Not suitable for business travel.

Not really. It's a lovely place. But sharing a bathroom with strangers and the front door not locking at all was a problem for me.

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The Pepper Tree B&B 's response

Hi Elsabe,
Thank you for your review.
Unfortunately, you booked a family room with a shared bathroom (at a lower price). Other suites are available.
The manager does not lock the front door - access to the property is controlled. Only residents have access.

The Pepper Tree B&B
Anonymous Guest - Aug 2024
Overall rating
Cleanliness
2/5
Service
4/5
Location
2/5
Safety
1/5
Value for money
1/5
Anonymous Guest
With partner

Room and bathroom were sub standard.

Was average for our purpose it worked.

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Guy G - Jan 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Guy G
Individual traveller

Awesome.

Lovely place. Staff very friendly. Room nice. Air cons would be a plus.

The Pepper Tree B&B 's response

Thank you for your good review, Guy. We look forward to seeing you back at PepperTree. Unfortunately, regarding the aircon, load shedding caused overload and could not be fixed prior to your visit.

The Pepper Tree B&B
Wayne C - Apr 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
1/5
Wayne C
Individual traveller

Did not get the rooms we booked.

Booked 2 rooms with the room names. And did not get it.

The Pepper Tree B&B 's response

Hi Wayne, you received an upgrade from the two rooms booked. Your rooms received were more spacious, with a view of the pool and garden. With respect to value, you paid R600 each for two double rooms with breakfast, I challenge that value anywhere. Kind Regards, Paul (owner)

The Pepper Tree B&B
Devon H - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Devon H
Individual traveller

Great.

Great stay. Paul and his staff are friendly. Would definitely recommend to any person looking for a great B&B.

The Pepper Tree B&B 's response

Thank you for your good review, Devon. We look forward to seeing you back at PepperTree soon.

The Pepper Tree B&B
Olivia B - Jun 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Olivia B
On business

I enjoyed my stay and was very impressed with the prompt, efficient service.

Paul was really fantastic and professional with all communication and necessary information about the venue, our stay and even updates on loadshedding! I have recommended the Pepper Tree and we have added them as a preferred venue for our corporate travel needs going forward! There is just 1 thing I would have liked to know up front and that was related to the shared bathroom for the 2 rooms booked for my colleague and I.

The Pepper Tree B&B 's response

Hi Olivia.
Thank you for your positive review. We look forward to seeing you back at The Pepper Tree B&B

The Pepper Tree B&B
Mathilda E - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mathilda E
Family with young children

Uitstekend!

Die eienaar en bestuur was baie gasvry en behulpsaam. Pragtige tuin en die ontbyt was baie lekker. Sal vir seker weer by The Pepper Tree B&B oornag. Dit is ook baie veilig.

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Outstanding!

The owner and management were very hospitable and helpful. Beautiful garden and the breakfast was very nice. Will definitely stay at The Pepper Tree B&B again. It is also very safe.

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The Pepper Tree B&B 's response

Thank you for your positive review. We look forward to seeing you back at PepperTreeB&B Guest House.

The Pepper Tree B&B
Hendrik L - Oct 2021
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Hendrik L
On business

Waarde vir geld, maar paar goedjies om te weet.

Baie netjies en sentraal geleë, maar neem kennis dat parkering 'n probleem is. Ontbyt word laat bedien, so as jy voor 8 uur die oggend êrens moet wees gaan jy ontbyt moet mis.

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Value for money, but a few things to know.

Very neat and centrally located, but note that parking is a problem. Breakfast is served late, so if you have to be somewhere before 8 o'clock in the morning you will have to miss breakfast.

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The Pepper Tree B&B 's response

Dear Guest,
Breakfast is 7h30 - 8h30. I don't think it's late. We ask what time guests need to leave and will always make an earlier breakfast or leave something out if guests need to leave very early.
Parking is challenging if we have many large vehicles. We are in the beautiful secure suburb of Paulshof and not an industrial area. If guests park outside there is not problem at all, this is a secure, patrolled area.
We look forward to seeing you back at PepperTree.

The Pepper Tree B&B
Shirley M - Dec 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shirley M
With partner

Everything you need, comfortable beds, peaceful garden, and good management.

Ian is a kind, efficient host. The facilities are more than adequate, the rooms are clean and comfortable, the staff are helpful and friendly and it is very good to have close proximity to Sandton, Bryanston and Lonehill without having to pay a small fortune. We loved the large, beautiful, peaceful gardens. Lots of birdsong, and virtually no traffic noise. I would recommend Pepper Tree to anyone.

The Pepper Tree B&B 's response

Thank you for your positive review. We look forward to seeing you back at PepperTree B&B guest house.

The Pepper Tree B&B
Louis H - Dec 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Louis H
With friends

Waarde vir geld.

Vriendelike personeel en lekker geleë. Hulpvaardig en reg om te help as daar ’n probleem opduik.

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Value for money.

Friendly staff and nice location. Helpful and ready to help if a problem arises.

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The Pepper Tree B&B 's response

Hi Louis. Thank you for your positive review. We like to do our best that you have a good experience. We look forward to seeing you back at PepperTreeBnB soon. Paul

The Pepper Tree B&B
Chiree C - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chiree C
With partner

Heerlike experience!

Vriendelike ontvangs, pragtige plekkie en geriewe. Ontbyt was ook baie lekker.

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Great experience!

Friendly reception, beautiful place and facilities. Breakfast was also very nice.

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The Pepper Tree B&B 's response

Hi Chiree. Thank you for your positive review. We like to do our best that you have a good experience. We look forward to seeing you back at PepperTreeBnB soon. Paul

The Pepper Tree B&B
Sandra K - Jan 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Sandra K
Individual traveller

Ek sal definitief weer daar bly!

Dit was baie aangenaam by The Pepper Tree. Ek was baie bly om vroeër te kon inboek - die eienaar was baie behulpsaam en ek is al vroeg laat weet ek kon kom. Ek het gevra vir 'n stil kamer en dit is wat ek gekry het. Die ontbyt was baie aangenaam en die eetkamer atmosfeer uit die boonste rakke. Wens ek het tyd gehad om te swem want die water het baie lekker gelyk in die warm aande. Ek sou wel 'n lugreëling verkies het en nie net 'n waaier nie, maar dit was voldoende. Die kamers het ook net Netflix, maar die WiFi werk wonderlik! Dankie vir 'n wonderlike 3 dae ten midde van my eksamen stres.

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I will definitely stay there again!

It was very enjoyable at The Pepper Tree. I was very happy to be able to arrive earlier - the owner was very helpful and I was told I could come early. I asked for a quiet room and that's what I got. The breakfast was very pleasant and the dining room atmosphere top notch. Wish I had time to swim because the water looked very nice in the hot evenings. I would have preferred an air conditioner and not just a fan, but it was adequate. The rooms only have Netflix, but the WiFi works great! Thank you for a wonderful 3 days during a stressful exam.

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Marius M - Jan 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Marius M
Family with teenagers

Great value for money.

Great value for money. Had a problem with the WiFi in the beginning, but the owner went out of his way to sort it out. The heated pool was a winner with the kids. Beautiful garden. Great location.

Oliver R - Mar 2019
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Oliver R
Individual traveller

Relaxing environment with friendly people.

Very peaceful place with friendly hosts and staff.

Isa R - Dec 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Isa R
Family with teenagers

Rustig.

Ek en my dogter het daar gebly vir 4 dae. Dit is baie mooi en rustig. Paul is baie vriendelik. Pragtige tuin.

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Restful.

My daughter and I stayed there for 4 days. It is very beautiful and peaceful. Paul is very friendly. Beautiful garden.

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The Pepper Tree B&B 's response

Hi Isa. Thank you for your positive review. We love our garden and delighted you did as well. We look forward to seeing you back at PepperTreeBnB soon. Paul

The Pepper Tree B&B
Anonymous Guest - Nov 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
5/5
Value for money
3/5
Anonymous Guest
With partner

Safe accommodation in a fairly tidy place with extremely tight parking.

Whatsapp communication good to indicate address etc. Parking extremely neat and tight. Room clean and tidy. Shower dirt with bugs lying in the windowsill. Owner comes into room after knocking while I am blow drying my hair "to see what is making the noise". As if no one has ever blow dried their hair there?? Also send a Whatsapp that we have to close the garage wrongly to us because we had to park outside the garage. Breakfast was extremely pathetic. I will definitely not recommend the place to any of my friends.

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Desiree F - Jun 2019
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
2/5
Desiree F
With partner

It was okay.

It was okay. I wish I had my own bathroom.

The Pepper Tree B&B 's response

Hi Desiree
Thank you for your review. We have family rooms which share a bathroom. We highlight this on our web site and when booking. Please book one of our very nice ensuit rooms for your next visit. We look forward to seeing you back at PepperTreeBnB. Paul

The Pepper Tree B&B
Annelize P - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annelize P
With partner

Rustige atmosfeer.

Pragtige tuin met rustige atmosfeer en natuurlewe.

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Calm atmosphere.

Beautiful garden with peaceful atmosphere and wildlife.

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Refilwe S - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Refilwe S
With partner

It's a beautiful place. I love it.

Love it. I would recommend it to anyone.

Dr Tony W - Nov 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dr Tony W
With partner

Excellent!

Quiet, beautiful and nice people. Thank you to the hosts.

The Pepper Tree B&B 's response

Thank you for your awesome review.
We really enjoyed hosting you and wish you all the best with your trip home.
Best regards,
Claire and Paul

The Pepper Tree B&B
Anthea L - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anthea L
Individual traveller

Home away from home.

Claire and Paul are gracious hosts.

Magda R - Apr 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Magda R
With partner

Gerieflik as jy oornagverblyf benodig na 'n opvoering by Montecasino.

Gerieflik naby aan Montecasino. Lekker koue ontbyt.

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Convenient if you need overnight accommodation after a performance at Montecasino.

Conveniently close to Montecasino. Nice cold breakfast.

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Pierre R - Sep 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Pierre R
Individual traveller

Goeie waarde en gerieflik.

Sal beslis weer van Pepper Tree gebruik maak.

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Good value and comfortable.

Will definitely use Pepper Tree again.

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Johann G - Nov 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
2/5
Johann G
Individual traveller

Vriendelik en gasvry.

Die ligging van die enkelkamer is nie baie goed nie. Ek moet heeltemal na agterkant van huis loop verby kombuis en waskamer.

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Friendly and hospitable.

The location of the single room is not very good. I have to go to the back of the house past the kitchen and laundry room.

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Caroline M - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Caroline M
With partner

Serene, enjoyable two days.

The owners made you feel at home without being intrusive. The environment is beautiful inside and outside.

Elizabeth M - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elizabeth M
Individual traveller

Rustig, skoon en privaat.

Die kamer (met toegang tot selfhelp tee/koffie/etes) het my baie goed gepas. Die mense is beskikbaar indien jy iets sou benodig maar hulle laat jou op jou eie.

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Quiet, clean and private.

The room (with access to self help tea/coffee/meals) suited me very well. The people are available if you need anything but they leave you on your own.

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Chris V - Nov 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Chris V
With friends

Perfect weekend stay!

Exceptional value for money, friendly owners and safe area!

Issaac P - Aug 2017
Overall rating
Cleanliness
2/5
Service
2/5
Location
3/5
Safety
5/5
Value for money
2/5
Issaac P
With partner

Dit was slegs 'n slaap plek wat niks ekstra aanbied om nie-slaap ure aan te vul nie, veral in die winter wanneer dit vroeg donker raak.

The Pepper Tree B&B het ons teleurgestel vir die onderstaande redes en ons sal nie weer van hul dienste gebruik maak nie. Vir ses agtereenvolgende oggende was ons dieselfde oninteressante ontbyt bedien en ons voel dat daar meer afwisseling nodig is soos ons by ander soortgelyke instansies ervaar. Kaas, rolletjies, warm melk, 'n gekookte eier, ens, is opsies wat die eienaar kan ondersoek om 'n mens se verblyf meer aangenaam te maak. Van die ander gaste het later die ontbyt onaangeraak gelaat. Daar is 'n tekort aan basiese geriewe soos: Plek om nat en klam handdoeke op te hang want daar is net een badkamer wat deur ander gaste ook gebruik word en geen plek in die kamers wat maar eng is vir twee persone. Daar was geen glase vir gaste se eie gebruik, selfs nie in die "kombuis" en drinkwater moet uit die badkamerkraan in koffiebekers getap word. Bottel water of 'n aparte kraan/wasbak is miskien 'n moontlikheid. Daar is geen vadoeke of lappe in die gemene gastekombuis-area sodat 'n mens niks kon droog maak of skoon vee. Die "kombuis' is nie deel van die slaap-area en is los van die hoofgebou. Dit is 'n bietjie te veel om van gaste te verwag on laat in die aand of in die koue glase, 'n botteloopmaker of iets anders daar te gaan haal. In daglig is daar nie 'n probleem maar veral laataand gedurende ons verblyf het die aspek gekrap. Hierdie gastehuis bied nie die mees basiese fasiliteit in die vorm van 'n televisie stel aan sy gaste en daar is nie 'n gemene spasie waar almal kan ontspan of na 'n televisie kyk nie. Daar is wel WiFi, maar dit is nie die punt nie. 'n Mens is dus gedurig in die beknopte kamer vasgekeer sonder die opsie van televisie en met slegs jou foon as afleiding. As besoekers in 'n vreemde plek is dit 'n probleem. Hierdie aspek het veroorsaak dat ons so vroeg moontlik uit was en so laat as moontlik terug gekom het om tyd by die B&B te beperk. Interaksie met ander gaste was meesal buite op die perseel, in die buitelug, wanneer hulle uitgekom het om te rook. Op 'n positiewe punt moet ons byvoeg dat die sekuriteit in en om die perseel van die hoogste gehalte is en ons het nooit onveilig gevoel nie. Hierdie plek behoort nie as 'n B&B bemark te word nie want die tweede B is onder op die rang van standaarde. Die behoort onder die kategorie "self-catering" want dit is regtig net 'n slaapplek wat niks meer as dit bied nie. Die kamer word een keer 'n week skoongemaak en vir die res is die gas verantwoordelik om die bed op te maak, ens. As gesoute reisigers het ons 'n goeie idee van wat standaarde behoort te wees en The Pepper Tree het 'n lang pad om te gaan gemeet teen ander soortgelyke plekke. Ons voel dat daar meer eerlikheid in die bemarking van die perseel moet wees: noem dat daar nie televisie is nie, dat die ontbyt basies en skraps is, dat daar nie 'n sitkamer vir almal is, dat jy jou eie kamer moet skoon maak, dat jy 'n badkamer met anders moet deel. Dan kan die reisiger voor die tyd besluit of dit aan sy/haar vereistes voldoen teen die prys wat aangebied word. As ons kon kanselleer vir 'n ander plek sou ons, maar as vreemdelinge in 'n vreemde plek en kansellasie voorwaardes.

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Only a place to sleep with no extras to fill the non-sleeping hours, especially when it gets dark early in winter.

The Pepper Tree B&B was disappointing for the following reasons and we won't be making use of them again. They served the same boring breakfast 6 consecutive mornings, there should have been more variety such as we experienced at similar accommodations. Cheese, rolls, warm milk, boiled eg, etc. is options the owner should look into to make the accommodation better. Some of the other guests also didn't touch breakfast. Basic facilities are nowhere such as: A place for wet towels, only one bathroom also use by other guests and no place in the rooms which makes not nice for two people. No glasses, even in the "kitchen" you have to pour drinking water from bathroom faucet in to coffee mugs. Bottle of water or separate faucet/basin should maybe be considered. The are no dishcloths in the communal guest kithcen area so you can't dry anyting or clean anything. The "kitchen" is not part of the sleeping area it is separate. A bit much to expect guests to go out into the cold evening to fetch glasses or a corkscrew. No issues during the day but especially late at night this feature was an issue. This guest house doesn't provide the most basic facility such as a TV and no communal area where you can relax or watch television. They do have WiFi, but that's besides the point. So you find yourself trapped in the cramped room all the time without a TV option and only your phone as a distraction. This is an issue for visitors in an unfamiliar area. This caused us to leave as early as possible and return as late as possible to limit the time at the B&B. Interaction with other guests was mainly on the premises, outside, when they came outside to smoke. We have to highlight one big positive point - the security on the premises is top-notch and we never felt unsafe. They shouldn't market this place as a B&B because the second B is not up to standard. It belongs to the "self-catering" category because it really is just a place to sleep. They clean the room once a week and the guests have to make their own beds etc. the rest of the week. As seasoned travellers we have a fairly good idea of what the standard should be and The Pepper Tree has a long way to go compared to other similar establishments. The should market the place more honestly: mention the fact that there is no TV, that breakfast is basic and skimpy, and that there is no lounge, that you have to clean your own room and have to share the bathroom with other people. Then the traveller can decide beforehand if it meets their needs at the price. If we were able to cancel for a different place we would have, but we weren't familiar with the place and the cancellation policy.

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The Pepper Tree B&B 's response

Hi Isaac,

We are sorry to hear you did not enjoy your stay.

We do believe that the value is very good for the price we offer. We are very open about our amenities that we offer. We would have appreciated feedback earlier to have somehow improved your experience of your stay or have refunded you should you have wished to leave.

We wish you all the best in your future endeavors.

Regards,
Claire and Paul

The Pepper Tree B&B
From
From R 1 180
per night, for 2 ppl
From
R 1 180
per night, for 2 ppl
Make a Booking
  • Capacity: 14 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: 40 Isipingo Road, Paulshof, Johannesburg, 2196, Gauteng
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAb20c304288b3c482a099e6d1e6dffa220eb05ceb1d93aac7bbf9ebd3d66ce4f86dbc9f80909f2677f62b834ef7e7b9541868?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 180 per night, for 2 ppl 34 5 1 5 40 Isipingo Road Paulshof 2196 Gauteng 021 201 8900 14:00-20:00 10:00 -26.032890503968 28.045601195107