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The Red Oak Guesthouse

6 reviews
Lodge

Review Summary

3.8 out of 5from 6 reviews for The Red Oak Guesthouse
Cleanliness
3.8/5
Service
3.3/5
Location
4.0/5
Safety
4.2/5
Value for money
3.5/5
An-li W - Jul 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
An-li W
With partner

Netjies, gerieflik en bekostigbaar.

Ons was in Tzaneen vir provinsiale hokkie toer. Kamer was gerieflik, skoon en netjies, ons het niks kort gekom nie. Linne was skoon en vars. Eienaars het uit hulle pad gegaan om ons so gerieflik moontlik te maak, en het elke dag seker gemaak ons is gelukkig. Stil en rustige atmosfeer, pragtige uitsig oor die vallei. Kos is heerlik en bekostigbaar. Ons het ons tydjie daar geniet.

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Neat, comfortable and affordable.

We were in Tzaneen for provincial hockey tour. Room was comfortable, clean and tidy, we lacked nothing. Linen was clean and fresh. Owners went out of their way to make us as comfortable as possible, and made sure we were happy every day. Quiet and peaceful atmosphere, beautiful view over the valley. Food is delicious and affordable. We enjoyed our time there.

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Gerhard C - Sep 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
4/5
Gerhard C
On business

Rustig, vredevol, stimulerende uitsig oor tropiese Tzaneen landgoed.

Ja, ek het lekker gebly, die staff is baie vriendelik en gasvry. Dis baie skoon en netjies. Die stopie by die kamers en restaurant het 'n pragtige uitsig oor die landerye en dit baie geniet. En die bar is 'n pluspunt.

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Quiet, peaceful, stimulating view of tropical Tzaneen estate.

Yes, I had a nice stay, the staff is very friendly and hospitable. It's very clean and tidy. The stop at the rooms and restaurant has a beautiful view of the fields and was very much enjoyed. And the bar is a plus.

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Johann V - Jun 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Johann V
On business

Netjies.

Netjies en veilig. Sal weer daar bly.

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Tidy.

Neat and safe. Will stay there again.

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Morne B - May 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Morne B
On business

Aangename plek.

Alles was goed, dankie.

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Pleasant place.

Everything was fine, thank you.

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The Red Oak Guesthouse 's response

Dankie, Morne, sien uit om jou weer te sien. Groete, Retha

The Red Oak Guesthouse
Anonymous Guest - Sep 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Anonymous Guest
On business

Quick but it was a long night.

Fred was very friendly and our room was nice except for the power being off, we were able to sleep well later.

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Chrizell V - Mar 2024
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Chrizell V
Family with teenagers

Baie sleg.

Dit was die slegste ondervinding ooit. Eerstens, die mense se hond is orals. Reeds ons kamer vuil getrap toe sy oopsluit. Tweedens, het iemand hulle seep met privaathare in die stort gelos. Derdens, daar was 'n halwe toiletpapierrol. Niks ekstra. Die stoep en stoel was so vuil ons moes dit self afstof om daar te kan sit. Toe ons van die restaurant gebruik wou maak, het ons ingestap op 'n ongemaklike gesprek met die vrou wat ons ontvang het en 2 mans en nog 'n vrou. Mens kon sien dinge is ongemaklik en een man het oor en oor bly sê hoe jammer hy is. Ons het geen diens ontvang nie, niemand het eers die moeite gedoen om ons enigsins diens aan te bied nie. Geen mens ontvang, net absoluut geïgnoreer. Ons het opgestaan en na die kroegarea toe gestap, die hele plek het vol motorfietsryers gesit en daar was geen plek om gehelp te word nie. Ek dink dat The Red Oak glad nie voldoen aan enige standarde nie. Hulle badkamers en handdoeke is in 'n toestand. Ek sou baie graag my geld wou terug hê. Ons het verkies om eerder iewers anders te gaan eet en liewer vroeg die volgende oggend die plek te verlaat. Met die gesprek wat ons aangehoor het toe ons die restaurant wou besoek, het ons besef dat ons liewer nie self die bestuur of eienaars wil spreek wat ons ervaring daar was nie.

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Very bad.

It was the worst experience ever. First, the people's dog is everywhere. Already trampled our room dirty when she unlocked it. Second, did someone leave their soap with private hair in the shower. Third, there was half a roll of toilet paper. Nothing extra. The porch and chair were so dirty we had to dust them ourselves to be able to sit there. When we wanted to use the restaurant, we walked into an awkward conversation with the woman who received us and 2 men and another woman. You could tell things were awkward and one man kept saying over and over how sorry he was. We received no service, no one even bothered to offer us service at all. No one received, just absolutely ignored. We got up and walked to the bar area, the whole place was full of bikers and there was no place to be helped. I think that The Red Oak does not meet any standards at all. Their bathrooms and towels are in condition. I would really like my money back. We chose to eat somewhere else instead and rather leave the place early the next morning. With the conversation we overheard when we wanted to visit the restaurant, we realized that we would rather not tell the management or owners ourselves what our experience was there.

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The Red Oak Guesthouse 's response

We take note of your negative review of our facility.

We are, like you, very disappointed in your negative experience and wish to advise that we take extreme pride in maintaining a good standard in the industry.

We interacted on numerous occasions with you, and no complaints were ever mentioned - you indicated your satisfaction.

As for our main bar, it must be noted that this area is a public area and not limited to occasional motor bikers stopping on their outride on their scenic route.

Lastly, our interactions with you were always pleasant and no complaints were communicated to us.

The Red Oak Guesthouse
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6 reviews
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R 1 180 R 885
per night (sleeps 2)
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  • Free cancellation up to 24 hours before your stay!
  • Capacity: 20 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: GV 73 Georges Valley, Tzaneen, 0850, Limpopo
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAbea7e7775a4f58741a544959f4bc49862b689fb059be7d874eace06a07d317f530b8b2793adec9195fb26984d310f9994ad5?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R1 180 nowFrom R885 per night (sleeps 2) 6 5 1 4 GV 73 Georges Valley Tzaneen 0850 Limpopo 021 201 8900 14:00-19:00 10:00 -23.84380515892 30.126890847617
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