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The Rest Guesthouse

2 reviews
Guest House

Review Summary

2.7 out of 5from 2 reviews for The Rest Guesthouse
Cleanliness
3.0/5
Service
3.0/5
Location
2.5/5
Safety
3.0/5
Value for money
2.0/5
Tharin M - Nov 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
3/5
Tharin M
With friends

Bevredigend.

Alles was regtig baie goed, maar as in ag geneem word dat die kamers regtig klein is, en die badkamergeriewe in die gang is, dan is 500 pp/nag nogal duur, vergeleke met ander plekke. Die ontvangs ens was egter baie goed en gaaf.

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Satisfactory.

Everything was really very good, but considering that the rooms are really small, and the bathroom facilities are in the corridor, then 500 pp/night is quite expensive, compared to other places. However, the reception etc. was very good and kind.

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Adele M - Jul 2017
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Adele M
Individual traveller

Nie tevrede nie.

Op die advertensie is daar gesê en suite-badkamer - wat nie die geval was nie. Badkamer was geleë in die gang. Eienaar/bestuurder van die gastehuis het ons die aand wat ons gas (ons het iemand se akkommodasie geborg) ingeboek het ons die aand 9 uur gebel en gesê die volledige bedrag vir die verblyf is nie betaal nie - dit was egter reeds alles betaal. Dit was uiters onprofessioneel. Die laaste paar aande wat ons gas daar moes oorslaap was die bestuur nie daar nie. Gevolglik was die gas baie bang. Dit was nie 'n aangename ervaring nie.

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Not happy.

The advertisement mentioned an en-suite bathroom - not the case. Bathroom is in the corridor. Owner/manager of guesthouse called us 21:00 on the day our guest (we sponsored someone's accommodation) and told us the full amount wansn't paid - but it was paid. Very unprofessional. On the last few nights our guest stayed there the manager was no where in sight. So the guest didn't feel safe. Unpleasant experience.

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The Rest Guesthouse 's response

Good day,

Thank you for your feedback.
The bedroom which was booked was the twin bedroom, not en-suite which is clearly seen on The Rest Guesthouse advert.
The Booking Confirmation details received from Travelground stated that an amount was still payable by the guest on arrival.Our call was to clarify the situation.
Our management live on the premises.
The guest Ansie wrote a very positive review on Facebook for The Rest Guesthouse and to all our future guests we can assure an excellent, relaxing stay where all your needs will be catered for
We look forward to welcoming you!

Kind Regards
The Rest Guesthouse.

The Rest Guesthouse
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From
From R 1 400
per night, for 2 ppl
2 reviews
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SECURE PAYMENT VIA
TRAVELGROUND.COM
From
R 1 400
per night, for 2 ppl
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  • Capacity: 10 people
  • No children under 3
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 22 Cashew Street, Mbombela (Nelspruit), 1200, Mpumalanga
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDU3Y2NjZTg1LTY1NTYtNDgyMC04YTgzLWMzOWRiNmExOTdhNw?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 400 per night, for 2 ppl 2 5 1 3 22 Cashew Street Mbombela (Nelspruit) 1200 Mpumalanga 021 201 8900 14:00-19:00 10:00 -25.5261489 30.9967467