Successfully reported
+35

The Sullies

8 reviews
Self Catering

Review Summary

4.9 out of 5from 8 reviews for The Sullies
Cleanliness
4.9/5
Service
4.8/5
Location
4.9/5
Safety
5.0/5
Value for money
4.9/5
Anonymous Guest - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anonymous Guest
With friends
Tayla P - Nov 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
4/5
Tayla P
With friends

Unfair deposit claim.

The house was beautiful; however, I feel like the owner was unfair towards us and claimed out of the breakage deposit for a small rip in her hammock, which was mostly due to wear and tear from sitting on the deck in the sun day in and day out, which I don't feel was entirely our fault. We had to purchase her an entire new hammock and deliver it to her in JHB when the original one could have easily been sewn. The domestic worker, who was supposed to be included in what we paid for accommodation, also didn't pitch to clean the house when we were there, and we were not refunded for her absence. I brought this up with the owner when she tried to claim 70% of our breakage deposit for the small tear in the hammock, and I was ignored. We also hardly had any toilet paper in the house when we arrived but were instructed to replace it all before we departed, which is a little bizarre for the amount of money we paid for the accommodation. All in all, the interactions after our stay concerning the deposit were unpleasant and unfair, and for that reason, I would book with caution.

The Sullies 's response

Thank you for your feedback and for staying at The Sullies. I wanted to address a few points regarding your stay.

During your weekend hen party, my housekeeper noted that a few glasses were broken, and the hammock was torn. While these incidents were not reported directly, I appreciate that you replaced the hammock. As a gesture of goodwill, I also refunded your breakage deposit in full.

Regarding the R800 housekeeping fee, this is a standard charge that covers cleaning upon departure, regardless of the length of stay. Daily housekeeping is an additional service that I usually cover. However, as I explained, my housekeeper was unwell with the flu during your visit, and I prioritized the health and safety of our guests by instructing her to stay home.

Lastly, I sincerely apologize for any inconvenience caused regarding the toilet paper supply.

The Sullies
Melissa P - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Melissa P
Large group

Amazing.

Beautiful, clean place.

Helen-anne V - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Helen-anne V
Family with young children

Dit was werklik lekker en die huis is fantasties.

Baie lekker vakansiehuis!

This review is being shown in its original language.
Translate to English.

It was really nice and the house is fantastic.

Very nice holiday home!

This review has been automatically translated using Google.
View original in Afrikaans.

The Sullies 's response

Dankie! En julle was wonderlike gaste!

The Sullies
Amanda V - Feb 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Amanda V
With partner

Uitstekend.

Beste plek om net te ontspan en die rustigheid van die natuurskoon te waardeer. Sal beslis so gou moontlik weer daarheen gaan (was hartseer om weer terug te draai huis toe).

This review is being shown in its original language.
Translate to English.

Outstanding.

Best place to just relax and appreciate the tranquility of the scenery. Will definitely go there again as soon as possible (was sad to turn back home again).

This review has been automatically translated using Google.
View original in Afrikaans.

Hardus V - Jan 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hardus V
Large group

Fantastiese huis in rustige kusdorp!

Het as groot groep baie lekker gerus en die mooi omgewing geniet! Die huis bied baie ruimte om te kan kuier of net stil te wees. Dankie vir die geleentheid om julle huis te kon geniet.

This review is being shown in its original language.
Translate to English.

Fantastic home in quiet coastal town!

Had a great time as a large group and enjoyed the beautiful surroundings! The house offers plenty of space to hang out or just be quiet. Thank you for the opportunity to enjoy your home.

This review has been automatically translated using Google.
View original in Afrikaans.

Evonne N - Jun 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Evonne N
With friends

Peaceful, calm and relaxed with stunning views.

We had a lovely holiday with friends at The Sullies. Will definitely go back in future. Top quality bedding and well-equipped kitchen made our stay even better. The only disappointing thing was Wi-Fi that wasn't available.

The Sullies 's response

A pleasure having you as guests and hope to see you again.
Kind regards

The Sullies
Marietjie B - Apr 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marietjie B
Family with teenagers

Baie lekker gerus.

Ons was twee gesinne in die huis. Ongelooflik mooi. Lieflike uitsig. Genoeg vermaak vir die kinders. Kon net lekker ontspan.

This review is being shown in its original language.
Translate to English.

Very nice please.

We were two families in the house. Incredibly beautiful. Lovely view. Enough entertainment for the kids. Could just relax.

This review has been automatically translated using Google.
View original in Afrikaans.

The Sullies 's response

Dit was my plesier om julle as gaste te he. Julle is welkom einige tyd.
Groete en hoop om julle weer te sien.
Beate

The Sullies
Get a Quote
book
From
From R 5 800
per night, for 8 ppl
8 reviews
Make a Booking
SECURE PAYMENT VIA
TRAVELGROUND.COM
From
R 5 800
per night, for 8 ppl
Make a Booking
  • Capacity: 8 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 322 Tanglewood Road, Gxarha (Morgan Bay), 5290, Eastern Cape
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAe80ba5b981a61e8dbce50b4b57f9789687258689890900c45353eabc6738f2932329579ddc1f1f1c5d742b2dcbf056c550cb?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R5 800 per night, for 8 ppl 8 5 1 5 322 Tanglewood Road Gxarha (Morgan Bay) 5290 Eastern Cape 021 201 8900 14:00-19:00 10:00 -32.70334601683 28.338561505079