The View at Whale Cove
Review Summary
David F - Apr 2023
Overall rating
Baie rustig en mooi uitsig.
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Very quiet and beautiful view.
Very nice, neat and beautiful!
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The View at Whale Cove 's response
Hi David
Dankie vir die terugvoer. Sal julle enige dag weer terug verwelkom! Hoop julle het julle vakansie geniet.
Anonymous Guest - Jun 2024
Overall rating
Magda V - Jun 2023
Overall rating
Die kuier in Gansbaai is altyd lekker, blyplek moet net aan al die vereistes voldoen.
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Visiting Gansbaai is always fun, accommodation just has to meet all the requirements.
1. The faucet in the kitchen is spinning. 2. The latch in the bathroom window is broken. 3. No hair dryer. 4. It was raining and wind was bad, didn't use outside table to eat. There are no alternative chairs or tables that you can eat at. Breakfast still no chairs. 5. There was a very long power outage in the Gansbaai area, no standby power or lights that were loaded to illuminate the rooms. Assistance lights were not recharged. 6. Towels were wet after first use and were constantly damp because they cannot be dried. 7. Feedback from the owner was one way from me as a customer to the owner. Sent WhatsApp, he did indicate we could use later on the weekend, but plane tickets were already booked and not possible to move (cost would be on my account). 8. The TV package cannot be used, the customer must use his own DStv package to watch TV. TV was therefore of no value or use. 9. I don't think customers should be told to clean and pack up after leaving place, owner's duty to contact cleaning service and clean up place after customers are out.
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The View at Whale Cove 's response
Hi Gerhard,
Dankie vir die terugvoer
1. Die Overberg en Wes-Kaap het hewige reën en wind verlede week beleef. As gevolg van die weertoestande was daar krag kabels wat deur die wind en reën kragtoevoer na dele van Gansbaai, Hermanus belemmer het. De Kelders het krag gehad tot die Donderdag voor julle aankoms en ek het soos wat ek inligting gekry het deur gegee na jou. Natuur gebeure is buite my beheer en ek het aangebied om jou naweek te skuif. Krag het wel Vrydag aand laat aangekom en ek was nie bewus van verdere krag onderbreekings nie. Die noodligte is altyd gekoppel aan krag so herlaai permanent indien daar krag is.
2.Die eenheid en al sy toebehore is geadverteer sodat gaste kan bring wat hulle voel is nodig.
3.Ek neem nota van die voorstel vir stoele in kombuis.
4.TV is gekoppel aan internet met Netflix en DStv. Indien gas eie inteken besonderhede het kan hulle dit gebruik, of myne.
Aneeqah B - Mar 2023
Overall rating
Dirty home and nothing personalised to make you feel like you are on holiday.
Read moreThe View at Whale Cove 's response
Thank you for your feedback. I however believe your review is based on your conduct, the way you left our unit, your failures to follow house rules, and my reporting you to Lekkerslaap. Your review is inaccurate.
If the above was the case; you had my contact details yet you failed to make contact with me.
Jackie B - Dec 2022
Overall rating
Pragtige uitsig!
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Beautiful view!
We traveled with my parents. The apartment is small, but well furnished with a very nice view. Secure parking.
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The View at Whale Cove 's response
Baie dankie Jackie. Bly julle het die uitsig geniet.
Nolene V - Nov 2022
Overall rating
It was an amazing experience you you can see the whales from your bedroom.
Adelia W - Aug 2022
Overall rating
Baie netjiese woonstel met fantastiese uitsig. Die beddens is goeie kwaliteit. Dankie.
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Very neat apartment with a fantastic view. The beds are good quality. Thank you.
We will definitely stay there again.
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The View at Whale Cove 's response
Adelia & familie was regtig n plesier om julle te huisves! Sal julle enige dag terug verwelkom.
Michelle S - Oct 2022
Overall rating
Pragtige eenheid met mooiste uitsig oor hawe en walvisse reg voor die deur.
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Beautiful unit with the most beautiful view of the harbor and whales right in front of the door.
Hanging out with family. Lovely apartment.
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- Free cancellation up to 1 week before your stay!
- Capacity: 4 people
- All ages welcome
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: 95 Cliff Street, De Kelders, Gansbaai, 7220, Western Cape