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The White House

6 reviews
Self Catering

Review Summary

3.5 out of 5from 6 reviews for The White House
Cleanliness
3.8/5
Service
3.2/5
Location
3.8/5
Safety
4.2/5
Value for money
2.7/5
Ruth S - May 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Ruth S
With friends

Excellent, peaceful and we enjoyed it very much.

Our stay was wonderful. The house inside is excellent. We loved the fireplace with the weather we had. Just the borehole water is a problem (smell in toilet/bathrooms). The premises are secure and nearby shops and restaurants. The house is a lekker kuier plek.

The White House 's response

Hi Ruth
Thank you so much for the positive feedback, I really appreciate it. I will definitely look into the borehole water smell.

Regards
The White House

The White House
Ruth F - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Ruth F
Family with teenagers

Very comfortable and relaxing.

The host who welcomed us was very friendly and explained in detail regarding the accommodation. The host was available after hours for any assistance. The house was neat and tidy on arrival. The house is located on a very quiet road and within walking distance of the lagoon and beach. Checking in and out was stress-free. Real value for money.

The White House 's response

Thank you so much for the positive feedback.

The White House
Cindy T - Aug 2024
Overall rating
Cleanliness
5/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
1/5
Cindy T

Disappointment.

We booked the White House for its Jacuzzi/Hot tub. To only receive a Jacuzzi/ hot tub that leaks water out, doesn't get hot and jets that don't bubble. The Jacuzzi and outdoor braai area have no roofing over it. So in winter, that house is a definite no. To top it off, I had to ask for electricity every day from the owner. Seriously disappointing and unpleasant. On the reviews of this house in April 2024, the toilet was an issue; believe it or not, the toilet is still an issue.

The White House 's response

Hi, so sorry to hear that you were disappointed. Thank you for the feedback on the jacuzzi; the leak that has developed had been attended to before the next guest arrived.
The toilet cistern in the main bathroom has also been attended to. Unfortunately, maintenance things break and need to be attended to. In April, we had an issue with the ensuite bathroom, and that was attended to then. Regards.

The White House
Gail Lydia A - May 2024
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Gail Lydia A
Family with teenagers

Not relaxing.

We were not informed beforehand of broken things in the house. The toilet is not working in the main bedroom.

The White House 's response

Hi, thank you for the feedback.
I was not informed of anything broken in the house.
You're welcome to private message me and provide more information please. Thanks

The White House
Liezel J - Jun 2024
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Liezel J
Large group

Die plekkie was fantasies en mooi. Ek en my familie sal weer terug gaan.

Ek en my familie het ons ten volle geniet, en dit was 'n fantastiese naweek in 'n fantastiese plekkie.

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The place was fantastic and beautiful. My family and I will go back again.

My family and I thoroughly enjoyed ourselves, and it was a fantastic weekend in a fantastic place.

This review has been automatically translated using Google.
View original in Afrikaans.

The White House 's response

Thank you so much for the feedback, we really appreciate it.
Hope to see you soon. From The White House.

The White House
Mervin F - Apr 2024
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
4/5
Value for money
1/5
Mervin F
With partner

Die warm water was baie min en die jacuzzi was nie soos julle dit adverteer het.

Nee glad nie, want daar was boorgatwater wat nie op julle advertensie was nie.

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The hot water was very little and the jacuzzi was not as advertised.

No, not at all, because there was borehole water that was not on your ad.

This review has been automatically translated using Google.
View original in Afrikaans.

The White House 's response

Hi, I'm so sorry to hear your review. The jacuzzi needs to be topped up using the hosepipe provided. Additionally, the jacuzzi needs to be switched on in advance prior to use for the water to heat up sufficiently.

The White House
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per night (sleeps 8)
6 reviews
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  • Capacity: 8 people
  • All ages welcome
  • Check-in: 14:00 to 18:00
    Check-out: 10:00
  • Address: 59 Palmiet Street, Kleinmond, 7195, Western Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAbe7d95d5186bd78b6e5ec5492ab7d8286d5fa9e13e3da3fae9ac41fda4fe3983ea38e2b7e82e17e629e0d37755256e060e7c?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 500 per night (sleeps 8) 6 5 1 4 59 Palmiet Street Kleinmond 7195 Western Cape 021 201 8900 14:00-18:00 10:00 -34.341826496181 19.007030321496
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