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The Wilderness Hotel

Review Summary

4.3 out of 5from 177 reviews for The Wilderness Hotel
Cleanliness
4.1/5
Service
4.3/5
Location
4.6/5
Safety
4.4/5
Value for money
4.2/5
Herman B - Oct 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Herman B
With partner

Most relaxing, and comfortable in a beautiful environment.

Beautiful place, with a relaxing environment, spacious, friendly staff, and delicious meals, one of the best stays we booked through you.

The Wilderness Hotel 's response

It was great hosting you. We would love to accommodate you again.

Kind regards.

The Wilderness Hotel
Lelan D - Aug 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lelan D
With friends

Kamers, uitsig, ontbyt, personeel: Amazing.

Ongelooflik lekker, baie mooi kamers met die mooiste uitsig. Het twee keer kamers geruil, en toe by die perfekte kamer uitgekom, onderste vloer, op die gras.

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Rooms, view, breakfast, staff: Amazing.

Incredibly nice, very nice rooms with the most beautiful view. Changed rooms twice, then ended up in the perfect room, bottom floor, on the grass.

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Annemie C - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annemie C
Family with young children

Heerlik!

Dit was heerlik. Die ontbyt dek alle smake- my 4-jarige kon soveel sprinkles op wafels eet soos hy wou.

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Delicious!

It was delicious. The breakfast covers all tastes- my 4 year old could eat as many sprinkles on waffles as he wanted.

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Antjie L - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Antjie L
With partner

Baie lekker, personeel hulpvaardig, ontbyt fantasties.

Het heerlik gekuier, binne loopafstand van restaurante en winkels. Ontbyt fantasties. Personeel baie hulpvaardig. Hotel self kort aandag aan die onderhoud, veral lugversorgers wat oud is.

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Very nice, helpful staff, fantastic breakfast.

Had a great time, within walking distance of restaurants and shops. Breakfast fantastic. Staff very helpful. Hotel itself lacks attention to maintenance, especially air conditioners which are old.

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Johan B - Nov 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Johan B
With partner

Karaktervolle plek om in te bly.

Goeie verblyf in 'n mooi omgewing.

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Characterful place to stay.

Good stay in a nice environment.

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Jacoline B - Jul 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Jacoline B
Family with teenagers

Buffet ontbyt was veral vir my 3 tienerseuns 'n groot voordeel!

Ons het heerlik gebly in die luukse kamers, die ekstra geld werd!

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Buffet breakfast was a big advantage especially for my 3 teenage sons!

We had a wonderful stay in the luxury rooms, worth the extra money!

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Celeste S - Jun 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Celeste S
Family with teenagers

Lovely gem for a break away.

Lovely stay. From arrival - Very friendly and helpful porter. Reception - Both ladies were warm and accommodating. Room - Clean and cosy. Just the very slow WiFi needs attention. Venue - Facilities need upgrade with maybe a warm pool for winter break away. Breakfast was lovely. The waffles are a treat.

Rentia D - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Rentia D
With friends

Baie lekker, sal definitief weer besoek.

Ons het baie lekker gebly. Die verblyf het moeite gedoen vir ons groep deur bure, ys en glase beskikbaar te hê vir braai in die aande. Die ontbyt was baie lekker, en ligging perfek, kan na al die restaurante toe stap.

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Very nice, will definitely visit again.

We had a very nice stay. The accommodation made an effort for our group by having neighbours, ice and glasses available for barbecuing in the evenings. The breakfast was very nice, and location perfect, can walk to all the restaurants.

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Colyn P - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Colyn P
With partner

Awesome!

Extremely helpful and very friendly staff. Enjoyed our stay very much.

The Wilderness Hotel 's response

Dear valued guest.

Thank you for staying with us. We enjoyed hosting you and we wish to accommodate you once again.

Kind regards.

Tracy

The Wilderness Hotel
Coenie W - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Coenie W
With partner

10 uit 10 vir kliënte diens.

Beste ondervinding van ons reis. Die ontvangs en die persoonlike aandag was uitstekend. Ek is 'n geamputeerde wat tans 'n probleem het met die oorblywende voet. Die persoon wat ons bagasie versorg het, het onmiddelik gesien ons kamer is 'n ent weg van waar ons moet wees. Hy het onmiddellik self met die ontvangsdame onderhandel en toe ons terugkom van ete af was ons ingeboek in 'n gerieflike kamer op die grondvloer naby al die geriewe. Regtig 'n ander soort diens hierdie. Ek sal hulle enige tyd.

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10 out of 10 for customer service.

Best experience of our trip. The reception and the personal attention were excellent. I am an amputee currently having a problem with the remaining foot. The person who took care of our luggage immediately saw that our room was a long way from where we needed to be. He immediately negotiated with the receptionist himself and when we returned from dinner we were booked into a comfortable room on the ground floor close to all the amenities. Really a different kind of service this. I will them anytime.

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Bruno V - Oct 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Bruno V
Large group

Perfect location in Wilderness.

Good hotel, clean, perfect location.

Theresa L - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Theresa L
Family with teenagers

Vriendelik, netjies, skoon - waarde vir geld in die area.

Ons het saam met ons 2 tienerseuns gereis. Die kamer was ruim, netjies en pragtig skoon. Die personeel was vriendelik en baie behulpsaam. In vergelyking met ander verblyfopsies in die area was die prys baie goed. Dit was nie ons eerste besoek aan die plek nie. Terwyl die geriewe en dekor oor die jare verouder het en nou geklas kan word as "eenvoudig", is dit steeds 'n aangename besoek. Die ligging bly gerieflik en is dit die ideale oornagstop op 'n reis van die Kaap na die Oos-Kaap.

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Friendly, neat, clean - value for money in the area.

We traveled with our 2 teenage sons. The room was spacious, neat and beautifully clean. The staff were friendly and very helpful. Compared to other accommodation options in the area, the price was very good. This was not our first visit to the place. While the amenities and decor have aged over the years and can now be classed as "simple", it is still a pleasant visit. The location remains convenient and is the ideal overnight stop on a trip from the Cape to the Eastern Cape.

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Pierre S - Apr 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Pierre S
With partner

Aan my verwagtinge voldoen.

Aangename verblyf en heerlike ontbyt.

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Meets my expectations.

Pleasant stay and delicious breakfast.

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Michaela V - Nov 2024
Overall rating
Cleanliness
2/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Michaela V
With partner

Lovely place with lots of potential.

Good location and our room had a nice view. Unfortunately, the bedding was not fresh and we had to request a change in linen. Would still recommend the hotel for its rich history and polite staff.

Kevin J - Jul 2024
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Kevin J
With partner

Great location.

The hotel is old and I see that it is being refurbished. I will return in the future.

Tiekie V - Mar 2024
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Tiekie V

Kamer 223 te raserig naby kroeg op balkon. Lekker ontbyt.

Aangedui die beddegoed was klam, stort het binne kamer gelekte. Geen seep of sjampoe. Toiletpapier is klam. Geen lepel of stokkie om suiker te roer nie.

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Room 223 too noisy near bar on balcony. Nice breakfast.

Stated the bedding was damp, shower leaked inside room. No soap or shampoo. Toilet paper is damp. No spoon or stick to stir sugar.

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Gerhard D - Jan 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
2/5
Gerhard D
With partner

Could not wait to get home.

Although it is in season, the price was quite high for a very small room overlooking the boundary walls. I was not impressed. The location is great but the hotel itself is not really up to scratch. WiFi did not work in the room, and they charge guests for using their so-called gym.

Anonymous Guest - Jun 2024
Overall rating
Cleanliness
4/5
Service
1/5
Location
5/5
Safety
3/5
Value for money
4/5
Anonymous Guest
With partner

Mediocre.

Yes, but could have been better.

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Anonymous Guest - Mar 2024
Overall rating
Cleanliness
2/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
3/5
Anonymous Guest
Family with young children

Neglected but comfortable em great location.

The hotel is wonderfully located and the staff are friendly and helpful. However, the facilities are dilapidated and vandalized and the recreation area is dirty and equipment is broken. The rooms are basic and the beds uncomfortable. However, children looked past the decay and were excited about the facilities. There were also noisy school tour groups that made the stay reminiscent of a school dormitory.

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Anonymous Guest - Feb 2024
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Anonymous Guest

Have a nice relax.

Yes, although it was not the room we specifically booked on Lekkeslaap, after we asked by e-mail for a room with a bath and shower and a view of the park and lake. The single bed's mattress is done.

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Erica C - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Erica C

Lieflik! Pragtig skoon, heerlike ontbyt, vriendelike, hulpvaardige personeel.

Sien sterre.

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Lovely! Beautifully clean, delicious breakfast, friendly, helpful staff.

See stars.

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Heloise C - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Heloise C
With partner

Ontspannend heerlike ontbyt.

Baie lekker gebly. Staf was baie behulpsaam.

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Relaxing delicious breakfast.

Very nice stay. Staff were very helpful.

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Debbie C - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Debbie C
Family with teenagers

Perfect family holiday.

We had a wonderful stay at The Wilderness Hotel. Would definitely go back in summertime. Great amenities for all ages.

Marlene S - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marlene S
With partner

Heerlik gerus.

Vriendelike ontvangs. Het probleem met stort aangemeld en hul het dit binne ure kom regmaak. Kamer elke dag skoongemaak. Heerlike ontbyt.

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Feel free to do so.

Friendly reception. Reported problem with shower and they came to fix it within hours. Room cleaned every day. Delicious breakfast.

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Marisa K - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marisa K

Perfect location and comfort for a break.

The Wilderness Hotel offers a comfortable stay at an affordable price, peaceful with restaurants just a walk away, however, also a short drive away to busier Knysna which offers boat cruises and nightlife bars. Great service. Thank you Wilderness Hotel!

Warna L - Mar 2023
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Warna L
Family with teenagers

Heerlike en rustig.

Aangename kuier, vriendelike personeel.

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Lovely and peaceful.

Pleasant visit, friendly staff.

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Andre’ H - Nov 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
3/5
Andre’ H
With partner

Lekker.

Ja, lekker gebly. Die stort se water was net koud die oggend toe ons vertrek. Dalk die loadshedding se skuld. Verder baie lekker gebly.

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Nice.

Yes, nice stay. The shower's water was only cold in the morning when we left. Maybe the loadshedding's fault. Also very nice stay.

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Francois S - Jan 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Francois S
Family with young children

Lekker vir 'n vakansie met jong kinders.

Lekker bestemming met iets vir die hele gesin.

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Nice for a holiday with young children.

Nice destination with something for the whole family.

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Alet B - Dec 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Alet B
With partner

Vinnige pitstop.

Die hotel is bietjie verwaarloos. Ons geyser het nie gewerk nie en ons moes koud stort (ons het net een nag oorgebly). Verder is dit 'n pragtige, historiese hotel sentraal geleë in Wilderness.

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Quick pit stop.

The hotel is a bit neglected. Our geyser didn't work and we had to take a cold shower (we only stayed one night). Furthermore, it is a beautiful, historic hotel centrally located in Wilderness.

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Philip O - Nov 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Philip O
With partner

Aanvaarbaar onder die huidige omstandighede.

Seker die verkeerde tyd. Hulle is besig met opgradering en dit was steurend. Die kwaliteit van die restaurant is swak.

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Acceptable under the current circumstances.

Probably the wrong time. They are upgrading and it was disturbing. The quality of the restaurant is poor.

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Gideon M - Mar 2023
Overall rating
Cleanliness
2/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
2/5
Gideon M
With friends

Two hotels in one.

We secured the booking via the website's app. We were received well by friendly staff but, it became quite apparent that we were placed in the "old part" of the hotel. The rooms were tired and smelled of oldness. The outside veranda has not been cleaned in years. Having stayed at this hotel twice before many years ago, we were very disappointed with the lack of upkeep. Excellent breakfast made it a bit better but sadly we will not stay there again.

Louis B - Jun 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Louis B
With partner

Baie lekker gebly en lekker gerus.

Sal graag weer in die toekoms daar bly.

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Had a great stay and had a good rest.

Would love to stay there again in the future.

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Jaco V - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jaco V
With partner

Fantasties.

Sien sterre.

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Fantastic.

See stars.

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Morne V - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Morne V
With partner

Absoluut fantasties.

Was alles plus meer as wat ons verwag het. Puik diens en vriendelike personeel.

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Absolutely fantastic.

Was everything plus more than we expected. Great service and friendly staff.

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Kotie P - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kotie P
With partner

Absoluut fantasties.

Personeel het uit hulle pad gegaan om ons te help. Ons tyd was heerlik. Alle personeel was vriendelik en behulpsaam. Aangesien ek en my man gestremd is. Die kamer was goed uitgelê en ons kon vrylik met rystoele beweeg.

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Absolutely fantastic.

Staff went out of their way to help us. Our time was wonderful. All staff were friendly and helpful. Since my husband and I are disabled. The room was well laid out and we could move freely with wheelchairs.

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Maggie O - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maggie O
With partner

View is stunning kamers is beautiful en ontbyt is 10 sterre.

Hotel is baie goed geleë. Baie mooi kamers. Kamers word elke dag skoongemaak en van skoon linne en handoeke voorsien. Ontbyt is soveel on van te kies. Sentraal geleë.

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View is stunning rooms are beautiful and breakfast is 10 stars.

Hotel is very well located. Very nice rooms. Rooms are cleaned every day and provided with clean linen and towels. Breakfast is so much to choose from. Centrally located.

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Eliska S - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Eliska S
Family with teenagers

Rustige verblyf met fantastiese ligging.

Ons het onlangs oorgebly by hierdie hotel en ek het ons kuier baie geniet. Die kamers is goed uitgelê en perfek vir 'n familie. Die hotel het heelwat aktiwiteite soos tennis, muurbal en swem - dit is net jammer ons het nie tyd gehad om die fasiliteite te gebruik nie. Dit is ook binne loopafstand van die restaurante. Dit was regtig 'n baie lekker ondervinding.

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Peaceful stay with fantastic location.

We recently stayed at this hotel and I really enjoyed our stay. The rooms are well laid out and perfect for a family. The hotel has plenty of activities such as tennis, squash and swimming - it's just a shame we didn't have time to use the facilities. It is also within walking distance of the restaurants. It was really a very nice experience.

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Altus F - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Altus F
With partner

Baie lekker gebly en ontbyt was heerlik.

Die ontbyt was baie lekker. Sal vir seker weer hier bly.

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Very nice stay and breakfast was delicious.

The breakfast was very nice. Will stay here again for sure.

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Kenny A - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Kenny A
With partner

Waarde vir geld.

Dit was uitstaande diens en gerief van hoë gehalte. Dankie dit was uitstekend.

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Value for money.

It was outstanding service and high quality comfort. Thank you it was excellent.

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Sandra S - Jan 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sandra S
Family with young children

Aangename ondervinding.

Vriendelike personeel en fantasiese ontbyt!

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Pleasant experience.

Friendly staff and fantastic breakfast!

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Elize J - Dec 2022
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elize J
Family with teenagers

Die diens by Wilderness Hotel baie goed en personeel gaan uit hulle pad om jou welkom te laat voel.

Ligging van hotel uitstekend baie eetplekke naby. Die hotel se kos is heerlik.

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The service at Wilderness Hotel is very good and staff go out of their way to make you feel welcome.

Location of hotel excellent, many places to eat nearby. The hotel's food is delicious.

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Desiree D - Apr 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Desiree D
With partner

Heerlik, netjiese fasiliteite.

Netjies, gerieflike fasiliteite. Mooi omgewing, heerlike ontbyt geniet.

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Lovely, neat facilities.

Neat, comfortable facilities. Beautiful surroundings, enjoy a delicious breakfast.

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Peter B - Apr 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Peter B
With partner

Back to the hotel we had our honeymoon in.

We decided that after 34 years of marriage we would go back to the same hotel we had our honeymoon at for our anniversary, it was really nostalgic, staff were friendly and that breakfast is awesome. Room was neat clean and comfortable - we had a really good time.

Gill L - Mar 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Gill L
Family with teenagers

Very relaxed.

Although a little worn around the edges, the Wilderness Hotel is hospitable and relaxing. Lovely staff at reception and the ladies doing the morning buffet are very friendly. Breakfast was great, with a good selection of food. You can't beat their location, right in the centre of the village. We walked everywhere.

Linda D - Apr 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Linda D
With partner

Baie lekker gewees, was nog altyd 'n droom van my om by die Wilderness Hotel te oornag.

Ons kos van die aand was net koud gewees en geen sout of peper by nie. Ons het aangevra vir "room service", en daar was nie 'n yskassie in die kamer soos gesê nie. Anders as dit, was dit baie lekker gewees, baie dankie.

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It was very nice, it has always been a dream of mine to spend the night at the Wilderness Hotel.

Our food that evening was only cold and no salt or pepper. We asked for "room service", and there was not a mini fridge in the room as stated. Other than that, it was very nice, thank you very much.

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Tiffany T - Apr 2022
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Tiffany T
Family with teenagers

Enjoyable family accommodation in ideal location.

We enjoyed staying at this hotel as it is within walking distance of the town, the beach and the river. It is great for teenagers to have the freedom to wander around. The rooms were standard, but neat and comfortable. The atmosphere was pleasant, with lovely historical photographs of the hotel and region along the walls. The breakfasts were a highlight every morning as there was a delicious variety and plenty to please everyone.

Anonymous Guest - Dec 2022
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Anonymous Guest
Family with young children
Chris S - Aug 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Chris S
On business

Koue water in die stort in die middel van 'n koue winter, en onbeskikbare buffetete.

Die water in die stort was koud toe ek gestort het vroegoggend. Dit was 'n baie koue wintersdag en het dit onmoontlik gemaak om te stort. Ek was nie toegelaat om aandete in die buffet te eet nie, aangesien dit volgens die personeel gereserveer was vir 'n groep gaste (filmmakers). Daar was egter baie min mense in die restaurant en oorgenoeg kos vir baie mense.

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Cold water in the shower in the middle of a cold winter, and unavailable buffet dinner.

The water in the shower was cold when I showered in the early morning. It was a very cold winter day and made showering impossible. I was not allowed to eat dinner in the buffet, as according to the staff it was reserved for a group of guests (film makers). However, there were very few people in the restaurant and more than enough food for many people.

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Yvonne D - Jul 2022
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Yvonne D
Family with young children

Was lekker, maar kan sien dis nou oud.

Ons het ook aan die kant gebly waar die personeel in- en uitgegaan het wat baie raserig was en hulle het selfs baie hard geraas 2 uur in die oggend. Alles raak nou oud, ook sal regtig aanbeveel dat hulle opknap. Personeel het meer daarin belang gestel om kliphard te gesels met mekaar by die ontbyt as om kliënte te help.

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Was nice, but can see it's old now.

We also stayed on the side where the staff went in and out which was very noisy and they even made very loud noise at 2 in the morning. Everything is getting old now, also would really recommend they refurbish. Staff were more interested in talking loudly to each other at breakfast than helping customers.

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Deniel K - Mar 2022
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
2/5
Value for money
3/5
Deniel K
With partner

Breakfast the highlight of the stay.

Infestation of rats in room 133's ceiling which kept us awake both nights. Did inform reception but it seemed they did not care. Service at reception not good at all as the desk was unattended most of the time with people lining up waiting to check in. Enjoyed the buffet breakfast.

Nicole B - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nicole B
With partner

Wittebrood.

Ons het baie lekker gebly en sal weer terug wees.

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Honeymoon

We had a great stay and will be back again.

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Lesley L - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lesley L
On business

Great.

It was a great location.

Cedric B - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cedric B
Family with teenagers

Historical hotel. Clean and neat, great location.

Enjoyed breakfast and views and location. Hotel has a rich history and will need to refocus to the future to draw in more South Africans.

Danielle T - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Danielle T

Lekker verblyf vir 'n oornagstop.

Die hotel is ideaal geleë in Wildernis naby restaurante en die strand. Ons het lekker gebly en 'n heerlike ontbyt geniet!

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Nice accommodation for an overnight stop.

The hotel is ideally located in Wildernis close to restaurants and the beach. We had a great stay and enjoyed a delicious breakfast!

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Jakkie B - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jakkie B
Family with young children

Heerlik om daar te ontspan en uit te rus.

Baie lekker met flinke en vriendelike diens.

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Lovely to relax and rest there.

Very nice with quick and friendly service.

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Lukas V - Mar 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Lukas V
With partner

Uitstekend!

Van aankoms, diens, vriendelikheid en netheid het ons verwagtinge oorskry!

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Outstanding!

From arrival, service, friendliness and cleanliness exceeded our expectations!

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Michelle B - Oct 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Michelle B
With partner

Very pleasant and relaxing stay in Wilderness.

I am very happy with the Hotel, very friendly staff and amazing breakfast buffet every morning.

Christiaan D - Dec 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Christiaan D
With partner

Die diens was goed en die voedsel baie goed.

Ligging goed - diens en fasiliteite ook goed. Personeel vriendelik en behulpsaam.

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The service was good and the food very good.

Location good - service and facilities also good. Staff friendly and helpful.

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Vivian B - Sep 2021
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Vivian B
Family with teenagers

Lekker.

Goeie diens en vriendelike, Afrikaanse mense.

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Nice.

Good service and friendly, African people.

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Arie S - Apr 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Arie S
Family with young children

Baie sentraal en het heerlik gekuier. Ontbyt was baie lekker en almal was baie vriendelik. Ons kon sommer stap na die restaurant toe. Dankie baie, ons kom weer.

Ons verblyf was baie lekker en al die personeel was super vriendelik. Ontbyt uitstaande en baie goed geleë!

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Very central and had a great time. Breakfast was very nice and everyone was very friendly. We could just walk to the restaurant. Thank you very much, we will come again.

Our stay was very nice and all the staff were super friendly. Breakfast outstanding and very well located!

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Emily M - Oct 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Emily M
With partner

Was uitstekend veral die buffet ontbyt en personeel hulpvaardig en vriendelik.

Naweek was wonderlik.

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Was excellent especially the buffet breakfast and staff helpful and friendly.

Weekend was great.

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Ruda M - Apr 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Ruda M
Family with young children

Fantasties!

Ontbyt was wonderlik!

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Fantastic!

Breakfast was great!

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Zelda R - Jan 2021
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Zelda R
Family with teenagers

Kort opknapwerk.

Die rotte in hulle dak hou mens wakker deur die nag. Die toilet in ons kamer was los. Die matte is deurgeloop. Sal nie weer daar wil bly nie.

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Short renovation.

The rats in their roof keep you awake at night. The toilet in our room was loose. The carpets have been walked through. Would not want to stay there again.

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William C - Nov 2021
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
William C
With partner

Het al voorheen daar gebly. Nie meer dieselfde nie.

Beddens se kopstuk stukkend.

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Have stayed there before. Not the same anymore.

Beds' headboard broken.

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Marlene T - May 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Marlene T
Family with young children

Okay gebly.

Die ontbyt was ook okay.

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Stayed okay.

The breakfast was also okay.

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Igsaan A - Dec 2021
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Igsaan A
With partner

Stay was decent. Hotel feels aged.

Have used the hotel previously this visit did not meet my experience on prior visits although to be fair that was more than 20 years ago and the hotel has changed ownership and been through a rebuild.

Alexis D - Mar 2021
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Alexis D
Family with young children

Friendly staff.

Children facilities need to be maintained, not in good order. Showers/water requires attention.

Marianka M - Jul 2021
Overall rating
Cleanliness
1/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Marianka M
With partner

Lekker wegbreek.

Die diens kon verbeter en die beskikbaarheid van items op die restaurant se menu. Hotelkamer was netjies.

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Nice break away.

The service could improve and the availability of items on the restaurant's menu. Hotel room was neat.

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Jacques D - Mar 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
2/5
Value for money
4/5
Jacques D
With partner

Tevrede

Die hotel het baie agteruitgegaan is daar is baie instandhouding werk om te doen. Ek besef Covid het 'n inpak, maar die dienlewering is nie na wense nie. Moes bv. oggende soek vir eetgerei, kleinbordjies ens. Die omgewing is dalk veilig maar die parkeerarea se hek het oopgestaan, niemand in die waghuisie nie.

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Content

The hotel has deteriorated a lot, there is a lot of maintenance work to do. I realize that Covid has an impact, but the service delivery is not up to expectations. Had to e.g. mornings looking for cutlery, small plates etc. The area may be safe but the parking area's gate was open, no one in the guardhouse.

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Johan D - Sep 2021
Overall rating
Cleanliness
1/5
Service
2/5
Location
4/5
Safety
1/5
Value for money
3/5
Johan D
With partner

Teleurstellend.

Die kamers wat ek bespreek het is nie wat vir my aangebied is nie. Daar was geen warm water in die kamers beskikbaar nie.

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Disappointing.

The rooms I booked are not what I was offered. There was no hot water available in the rooms.

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Ronel M - Dec 2021
Overall rating
Cleanliness
2/5
Service
1/5
Location
2/5
Safety
2/5
Value for money
2/5
Ronel M

Geen woorde om my misnoeë te deel nie.

Ek gaan niks sê nie. Ek sal net nooit weer hier gaan bly nie. Klaar!

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No words to share my displeasure.

I'm not going to say anything. I will never stay here again. Finished!

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Carilette V - Dec 2021
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Carilette V
With partner

Mense is vriendelik, maar sal nie die hotel aanbeveel nie.

Die hotel is ongelukkig oud en bestuur is uiters swak. Ons was nie al mense wat gekla het nie - baie van die gaste wat ons raakgeloop het, het ook gekla. Glad nie waarde vir geld nie. Sal ongelukkig nie die hotel aanbeveel nie. Is baie baie spyt dat ek so baie geld op verblyf daar spandeer het.

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People are friendly, but would not recommend the hotel.

The hotel is unfortunately old and management is extremely poor. We weren't the only ones complaining - many of the guests we ran into complained too. Not value for money at all. Unfortunately would not recommend the hotel. Very very regret that I spent so much money on accommodation there.

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Eduan N - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Eduan N

Ons hou aan met terugkom. Wat sê dit?

Altyd ’n plesier. Hierdie keer in ’n ander kamer gebly wat nog beter was. Dankie.

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We keep coming back. What does it say?

Always a pleasure. This time stayed in another room which was even better. Thank you.

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Heinre J - Dec 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Heinre J
Family with young children

Baie lekker ontspannend.

Vir 'n besige gesin soos ons was daar baie om te doen in die inperktyd tydens die Covid-19 pandemie.

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Very relaxing.

For a busy family like ours there was a lot to do during the lockdown period during the Covid-19 pandemic.

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Una C - Nov 2020
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Una C
With partner

Goeie rus gehad.

Het onlangs verhuis en dit was baie stresvol. Ons het die rus nodig gehad.

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Had a good rest.

Recently moved and it was very stressful. We needed the rest.

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Suzan H - Sep 2020
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Suzan H
Family with young children

Wonderful family break away close to many great.

We had a wonderful stay with our two young children at the hotel. The staff were friendly and accommodating and the actual hotel was really beautiful. The food was really good and my kids loved all the options from the buffet! Lots to do for free like putt putt, tennis and even a kids play area!

Johann B - Oct 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Johann B
With partner

Was deel van sakereis se oorbly oppad wat werklik die moeite werd was

Aangesien vir besigheid reis vanaf Oos Kaap na my tuiste, slaap ek gewoontlik oor so halfpad. Hierdie het dit beslis die moeite werd gemaak en kon deeglik uitrus na die vermoeiende rit

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Was part of a business trip that was really worth it

Since I travel from the Eastern Cape to my home for business, I usually sleep about halfway. This definitely made it worth it and was able to rest thoroughly after the tiring drive

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Jeanne M - Sep 2020
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Jeanne M
With partner

Basies, maar wel aangenaam en gerieflik vir die kort tyd spandeer.

Positief: Etes en maaltye was voortreflik. Minder positief: Kamer baie klein, sou probleem gewees het as ons langer daar was. Stort en bad op advertensie en bevestig per telefoon deur die oord, maar geen bad gevind, slegs stort. Stortwater lou en nie warm. Geen internet in kamer. Geen yskas soos beloof per telefoon vooraf. TV kanale laat veel te wense.

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Basic, but pleasant and convenient for the short time spent.

Positive: Meals and meals were excellent. Less positive: Room very small, would have been a problem if we were there longer. Shower and bath on ad and confirmed by phone by the resort, but no bath found, only shower. Shower water lukewarm and not hot. No internet in room. No fridge as promised by phone in advance. TV channels leave much to be desired.

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Stefan H - Sep 2020
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Stefan H
Family with young children

Familie wegbreek

Onverbeterlike ligging, gemaklike kamers, kraakvars linne en monster ontbyt help jou om verby die nodigheid vir ‘n bietjie opknapping te kyk.

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Family break away

Unbeatable location, comfortable rooms, crisp linen and sample breakfast help you to look beyond the need for a little renovation.

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Lodewicus V - Oct 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Lodewicus V
With partner

Wonderlik

Die ontbyt is baie lekker die beddegoed skoon.

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Wonderful

The breakfast is very nice and the bedding is clean.

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Daan V - Oct 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
4/5
Daan V
With partner

Mooi, historiese hotel op die regte plek vir bekostigbare verblyf.

Vriendelike ontvangs wat ons verras met 2 x botteljies wyn (ons huweliks herdenking). Netjiese fasiliteit wat interesante plekkies, hoekies en tuine oplewer. Etes was net `n plesier met `n groot verskeidenheid kos wat keurig voorgesit is. Die kamer was gerieflik, skoon en die bed was gerieflik. Baie water is egter vermors in afwagting van warm water uit die stort kraan.

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Nice, historic hotel in the right place for affordable accommodation.

Friendly reception that surprises us with 2 x bottles of wine (our wedding anniversary). Neat facility that produces interesting spots, corners and gardens. Meals were just a pleasure with a large variety of food that was carefully presented. The room was comfortable, clean and the bed was comfortable. However, a lot of water was wasted waiting for hot water from the shower faucet.

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Henry S - Oct 2020
Overall rating
Cleanliness
2/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Henry S
With partner

So so

Baie potesiaal. Kort iemand wat so n instansie effektief kan bestuur

Igna D - Sep 2020
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
4/5
Igna D
With partner

Heerlik gekuier, beste ontbyt. Pragtige ligging.

Vriendelike personeel. Net jammer die stort was koud en waterdruk power.

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Great visit, best breakfast. Beautiful location.

Friendly staff. Just a pity the shower was cold and water pressure power.

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Marie-louise F - Jan 2020
Overall rating
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
2/5
Marie-louise F
Family with teenagers

Wilderness is 'n pragtige drop en die hotel is sentraal geleë maar die hotel kort 'n ernstige opgradering.

Die hotel is baie sentraal geleë, loopafstand na die strand en restaurante, maar kort ongelukkig 'n opgradering en die diens ook.

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Wilderness is a beautiful town and the hotel is centrally located, but the hotel needs serious upgrading.

The hotel is centrally located, walking distance to the beach and restaurants, but unfortunately it needs some upgrading, the service as well.

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Niel L - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Niel L
With partner

Rustig veilig.

Alle personeel is vriendelik en baie behulpsaam. Die feit dat daar omtrent 6 kuierplekke (restaurante) binne 100m van die hotel af is, is regtig gerieflik.

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Quiet safe.

All staff are friendly and very helpful. The fact that there are about 6 places to visit (restaurants) within 100m of the hotel is really convenient.

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Eduan N - Jun 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Eduan N

Onvergeetlik maar té kort.

Ons kragproppe se kragtoevoer het die aand uitgeskop. Ek het ontvangs gebel. Die krag was binne 3 minute weer aan. Vreemd genoeg, was ek glad nie verbaas nie want dit is die tipe diens wat vorige ervaring my geleer het om by Wildernis Hotel te verwag. Dankie weereens vir ’n onvergeetlike verblyf.

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Unforgettable, but too short.

Our plugs' power went out the everning. I called reception. The electricity was back on within 3 minutes. Strangely enough, I wasn't surprised, because it's the way the service in the past taught me. Unforgettable stay.

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Chrisna Smit S - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chrisna Smit S
Individual traveller

My second time staying at Wilderness, will defs stop again.

Clean rooms, friendly staff, beautiful setting!

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Die tweede keer wat ek by Wilderness Hotel bly, sal beslis weer hier bly.

Skoon kamers, vriendelike personeel, pragtige ligging!

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Elton W - Feb 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elton W
Family with young children

Baie goeie, bekostigbare verblyf.

Dit was ons eerste keer in Wildernis en ons sal definitief weer terugkeer na Wilderness Hotel. Verblyf en geriewe is teen goeie prys en ontbyt was heerlik, dankie.

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Very good, affordable accommodation.

It was our first time in Wilderness and we will definitely return to Wilderness Hotel. Accommodation and amenities are at good price and breakfast was delicious, thank you.

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Eduan N - Jan 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Eduan N

Ons verblyf was ’n vreugde van begin tot einde.

Ons het heerlik gebly. Puik ligging en die personeel wat baie – en altyd – hulpvaardig. Kamer was uiters netjies en ruim, ontbyt was ’n vreugde. Die hele ervaring by die hotel omarm die besoeker en wil nie laat gaan nie; ons sal beslis terug wees. Dankie vir ’n vreugdevolle ervaring.

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Our stay was a joy from start to finish.

We had a lovely stay. Great location and staff very - and always - helpful. Room was extremely neat and spacious, breakfast was a joy. The whole experience at the hotel embraces the visitor and does not want to let go; we will definitely be back. Thank you for a joyful experience.

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Nadine O - Dec 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Nadine O

Ons kon baie lekker rus terwyl daar genoeg was vir die kinders om hulself besig te hou.

Die dame by die ontvangstoonbank was baie vriendelik en behulpsaam en professioneel. Die hotel is baie netjies en die restaurant se personeel is so vriendelik. Ons het net gesukkel om 'n kluis in ons kamer te kry - moes 3 keer vra. Ook ons ekstra sleutel om in die kamer te kom het aanvanklik nie gewerk nie. By die buffet-ontbyt is hulle baie gou om vuil skottelgoed van die tafel te verwyder, maar vervang dit nie met nuwe eetgerei nie. Dus sit jy aanmekaar sonder eetgerei en moet vra. Die pool-tafel het ook nie gewerk nie, alhoewel dit geadverteer word. Oor die algemeen het ons dit baie geniet en is dit baie skoon en netjies en baie vriendelik. As hulle net aan b.g. klein dingetjies kan werk, sal dit wonderlik wees. As mens met vakansie is, wil jy nie sukkel om goed te kry nie. Ons het dit baie geniet.

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We were able to rest very well while there was enough for the children to keep themselves busy.

The lady at the front desk was very friendly and helpful and professional. The hotel is very neat and the restaurant staff is so friendly. We just had trouble getting a safe in our room - had to ask 3 times. Also our extra key to get into the room didn't work at first. At the buffet breakfast, they are very quick to remove dirty dishes from the table, but do not replace them with new cutlery. So you sit together without cutlery and have to ask. The pool table also did not work even though it was advertised. Overall, we really enjoyed it and it is very clean and tidy and very friendly. If they just stick to b.g. little things can work, that would be great. When you're on vacation, you don't want to struggle to find things. We enjoyed it very much.

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Luke F - Feb 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Luke F

Love it that you can just walk down to all the restaurants.

Love it that you can just walk down to all the restaurants, just find it a bit noisy in the mornings.

Greta P - Jan 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Greta P

Familie-aangeleentheid.

Die familie het die vakansie by Wilderness Hotel prettig gevind. Ons het die plek verken deur te loop vanaf die ontvangs tot aan die anderkant van die Wilderness Hotel. Die personeel was vriendelik en behulpsaam, insluitend die skoonmaakdienste. Ek beveel enige persoon aan om by Wilderness Hotel vakansie te gaan hou.

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Family affair.

The family enjoyed the holiday at Wilderness Hotel. We explored the place by walking from the reception to the other side of the Wilderness Hotel. The staff were friendly and helpful, including the cleaning services. I recommend any person to holiday at Wilderness Hotel.

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Karina H - Dec 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Karina H
Family with teenagers

Gerieflike skoon akkommodasie met 'n bedrywige naglewe.

Heerlik gebly by die Wildernis hotel. Als mooi skoon en gerieflik met aktiwiteite vir alle ouderdomme.

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Convenient, clean accommodation with a busy night-life.

Had a great stay at the Wilderness Hotel. Everything was nice and clean and convenient with activities for all ages.

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Annetjie L - Jun 2019
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
5/5
Annetjie L
Family with teenagers

Waarde vir geld danksy 'n 30% afslag.

Uitstekende ligging. Netjies en skoon. Uitstekende ontbyt.

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Value for money thanks to a 30% discount.

Excellent location. Neat and clean. Excellent breakfast.

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Zeenat M - Dec 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
3/5
Value for money
4/5
Zeenat M
Family with young children

Good hotel with friendly staff.

The hotel met my requirements, the rooms were good, the food had excellent variety, the facilities were good as well. The location of the hotel is probably best attraction, close enough to Knysna and George.

Charl V - Sep 2019
Overall rating
Cleanliness
2/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Charl V
Family with young children

Lekker ontbyt en vriendelike personeel, oud en afgeleefde hotel.

Die hotel is skoon, maar oud en afgeleef. Kamers is beter. Hulle kort nuwe handdoeke. Wees versigtig vir kamers wat uitleef op parkeerarea. Dit raas baie. Kamers het geen uitsig nie. Ontbyt lieflik. Goeie waarde vir geld.

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Nice breakfast and friendly staff, old and shabby hotel.

The hotel is clean, but old and shabby. Rooms are better. They need new towels. Be careful of rooms that live on parking area. It makes a lot of noise. Rooms have no view. Breakfast lovely. Good value for money.

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David C - Jan 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
David C

Disappointing.

The staff were all very friendly and professional, and the hotel was clean and comfortable in general - just a little dated and in need of some maintenance. (Worn out carpets, broken locks on doors). The rooms looked a lot better online. We stayed in 3 rooms, of which one had very dirty windows, and another had a broken door lock. We ordered off the a' la carte menu, and the food was in-edible. They were kind enough to refund us 20% of the cost without our asking which we appreciated.

Johan L - Aug 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
3/5
Johan L
With partner

Behulpsame, vriendelike personeel.

Kussings en ekstra kombers is verby hulle beste tyd. Ontbyt is 'n wenner.

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Helpful, friendly staff.

Pillows and extra blankes are past their time. Breakfast is a winner.

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Pieter M - Mar 2019
Overall rating
Cleanliness
2/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Pieter M
With partner

Goeie ontbyt, beknopte bedompige kamer.

Dis duidelik 'n 'bus-hotel' wat fokus op ontbyt wat baie goed is. Ons kamer was geleë in 'n gebied waar die gange bedompig was - so ook die slaapkamer met minimale geriewe. Ons kamer het uitgekyk op die binnetuin en was heerlik stil.

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Good breakfast, cramped stuffy room.

It's clearly a 'bus hotel' that focuses on breakfast, which is very good. Our room was located in an area where the corridors were stuffy - as was the bedroom with minimal amenities. Our room overlooked the inner garden and was wonderfully quiet.

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Susan O - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Susan O
With partner

Netjies met vriendelike personeel.

Die verblyf was netjies en die personeel het ons baie vriendelik ontvang. Die ontbyt wat ingelsuit was, was heerlik en daar was baie om van te kies en te keur. Daar was wel 'n groot funksie die aand wat parkering bemoeilik het as 'n inwonende gas, maar behalwe dat ons ver moes parkeer, was die verblyf daar aangenaam. Dankie.

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Neat with friendly staff.

The accommodation was neat and the staff received us very kindly. The English-style breakfast was delicious and there was plenty to choose from. There was a big function that evening which made parking difficult as a resident guest, but apart from having to park far away, the stay there was pleasant. Thank you.

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Bruwer G - May 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bruwer G
With partner

Baie aangename ervaring.

Ons het al 2 baie aangename ervarings by Wilderness Hotel gehad.

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Very pleasant experience.

We've had wonderful experienced at Wilderness Hotel in the past.

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Glenda P - Mar 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Glenda P
With partner

Lekker plek om te ontspan.

Wens ek kon nog langer bly.

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Nice place to relax.

Wish I could stay longer.

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Nic V - Feb 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nic V
With partner

Uitstekend.

Die hotel bly een van die beste in SA. Ons eerste verblyf daar was 45 jaar gelede en die ondervinding bly onveranderd.

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Outstanding.

The hotel remains one of the best in SA. Our first stay there was 45 years ago and the experience remains unchanged.

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Liezl V - Jan 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Liezl V
Family with young children

Vriendelike, pragtige, skoon akkommodasie.

Ons is ontmoet deur 'n baie vriendelike ontvangsdame en ingeboek. Die kamer was baie modern en skoon met al die nodige items. Die dame wat die eiers/omelette bak in die oggend was 'n ster, sy het ons so hartlik bedien en selfs 'n grappie met ons dogtertjie gedeel. Sy is beslis 'n aanwins. Ons sal beslis weer hier tuisgaan. Baie dankie.

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Friendly, beautiful, clean accommodation.

We were met by a very friendly receptionist and checked in. The room was very modern and clean with all the necessary items. The lady who bakes the eggs/omelettes in the morning was a star, she served us so heartily and even shared a joke with our little girl. She is definitely an asset. We will definitely stay here again. Thank you very much.

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Hoogveld Boerdery Beleggings H - Jan 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hoogveld Boerdery Beleggings H
Family with young children

Lekker kos en groot kamer.

Ons het lekker geslaap en heerlik geëet. Swembad ook skoon.

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Nice food and big room.

We slept well and ate deliciously. Pool also clean.

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K K - Dec 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
K K
With partner

Heerlike verblyf en fantastiese ontbyt en buffet aandetes.

Heerlik gekuier en geëet. Na my mening kan matte in gange van hotel opgradeer word. Dis oud en afgeleef en skep nie goeie indruk nie. Baie dankie vir andersins heerlike verblyf.

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Lovely accommodation and fantastic breakfast and buffet dinners.

Had a great time and ate. In my opinion, carpets in hotel corridors could be upgraded. It's old and shabby and doesn't make a good impression. Thank you very much for an otherwise lovely stay.

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Garth L - Nov 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Garth L
With partner

It was amazing.

The trip was amazing the staff so friendly and the food was out of this world.

Nico S - Jul 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Nico S
Family with teenagers

Friendly service and value for money.

Friendly and professional personnel. Family rooms are neat and practical for family with teenagers. Hotel is walking distance to restaurants, shops and the beach.

Liezl R - May 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Liezl R
Family with young children

Comfortable.

Clean and neat with friendly staff.

Mieke F - Feb 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Mieke F
With friends

Pragtige omgewing en verblyf wat kersvashou.

Die Wilderness Hotel se ligging is perfek om te voet meer van die dorpie te geniet of verder te ry om die breër omgewing te verken. Skoon kamers, gemaklike beddens en 'n uitstekende ontbyt. Enigste probleem was dat ons nie geweet het ontbyt is ingesluit by die kamerfooi nie en ons sou dubbeld daarvoor betaal het as ons nie spesifiek gevra het toe ons uitteken nie.

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Beautiful surroundings and accommodation that holds the candle.

The Wilderness Hotel's location is perfect for enjoying more of the village on foot or driving further afield to explore the wider area. Clean rooms, comfortable beds and an excellent breakfast. Only problem was that we didn't know breakfast was included in the room fee and we would have paid double for it if we hadn't specifically asked when we checked out.

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Zacharias S - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Zacharias S
With partner

Het die verblyf baie geniet.

Uitstekende bekostigbare verblyf in die prentjiemooi Wilderness. Ontbyt bied groot verskeidenheid en was smaakvol. Kamer was mooi skoon en diens was puik.

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Really enjoyed the stay.

Excellent affordable accommodation in the picturesque Wilderness. Breakfast offers great variety and was tasty. Room was nice and clean and service was great.

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Bertram V - Dec 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Bertram V
Family with teenagers

Baie lekker gebly.

Vriendelike ontvangs. Lekker atmosfeer. Goeie diens. Waarde vir geld buffetetes. Pragtige uitsig. Ouwêreldse bekoring. Veilige omgewing. Baie om te te doen. Ander restaurante binne loopafstand. Sal beslis weer terugkom.

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Very nice stay.

Friendly reception. Nice atmosphere. Good service. Value for money buffet meals. Beautiful view. Old world charm. Safe area. A lot to do. Other restaurants within walking distance. Will definitely return.

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Joe P - Sep 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Joe P
With partner

Waarde vir geld.

Goeie waarde vir geld. Gemaklike beddens en kussings. Ontbyt is nie heeltemal vegetariër/veganvriendelik nie. Badkamerventilasie is nie toereikend nie. Geboue se onderhoud is ooglopend agter. Sal nietemin graag weer die hotel besoek aangesien die plusse meer is as die minusse.

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Value for money.

Good value for money. Comfortable beds and pillows. Breakfast is not completely vegetarian/vegan friendly. Bathroom ventilation is not adequate. Building maintenance is obviously behind. Would nevertheless like to visit the hotel again as the pluses outweigh the minuses.

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Amina W - Jul 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Amina W
Family with young children

Great long weekend away.

Awesome base to explore Garden Route. Rooms very comfy.

Paul V - Jun 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Paul V
With partner

Baie goeie verblyf vir sowel die oornagreisiger as die vakansieganger.

Ontvangs was effektief en pynloos, nieteenstaande die feit dat drie toerbusse met buitelandse reisigers voor ons aankoms ingestap het. Die feit dat ontvangs ons kamer verruil het met 'n kamer met 'n klein balkonnetjie en met 'n beter uitsig spreek boekdele van hulle ingesteldheid op puik diens. Baie goeie en smaaklike kos het die ervaring van The Wilderness Hotel as puik vakansieverblyf bevestig.

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Very good accommodation for both the overnight traveler and the holidaymaker.

Reception was efficient and painless, despite the fact that three tour buses with foreign travelers walked in before our arrival. The fact that reception changed our room to a room with a small balcony and with a better view speaks volumes of their attitude towards great service. Very good and tasty food confirmed the experience of The Wilderness Hotel as a great holiday accommodation.

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Cornél B - Jul 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Cornél B
With partner

Lieflike hotel met perfekte ligging.

Wilderness Hotel bly 'n pragtige hotel met 'n perfekte ligging op die Tuinroete. Diens is goed alhoewel die kamer nie 100% skoon was nie en benodig aandag. Geriewe in hotel is 'n pluspunt.

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Lovely hotel with perfect location.

Wilderness Hotel is still an old favourite with its perfect location on the Garden Route. Service was good although the room wasn't 100% clean and needs some attention. The facilities in the hotel were a plus point.

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Joey B - Dec 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Joey B
Family with young children

Dit was aangenaam, diens goed.

Die personeel was nie baie vriendelik nie, veral gedurende die Kerstyd, het gekla hulle is moeg, werk te lang ure. Die higiëne van die spyseniering personeel en spesifiek een kok was nie na wense nie. Sweet op die gesiggie afgevee met die voor skoot en dan met dieselfde hande voortgegaan met omelet voorbereiding. Die oukersaand ete was teleurstellend. Groentegereg droog, biefstuk te gaar en droog.

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It was pleasant, service good.

The staff were not very friendly, especially during the Christmas period, complained that they were tired, working too long hours. The hygiene of the catering staff and specifically one cook was not to be desired. Sweat on the face was wiped with the front lap and then with the same hands continued with omelette preparation. The Christmas Eve dinner was disappointing. Vegetable dish dry, steak overcooked and dry.

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Deon V - May 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
5/5
Deon V
With partner

Kamer baie gerieflik.

Die ligging van ons kamer was baie swak. Nommer 187. Reg aan die agterkant van die perseel op die grens van die Hotel. Baie raserig. Ons moes aan die agterkant van die Hotel parkeer op ‘n grondoppervlak. Die kamers en ontbyt is baie goed.

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Room very comfortable.

The location of our room was very poor. Number 187. Right at the back of the premises on the boundary of the Hotel. Very noisy. We had to park at the back of the Hotel on a ground surface. The rooms and breakfast are very good.

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Pieter N - May 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Pieter N
With partner

Bly die afgelope 50 jaar altyd baie lekker hier.

Verblyf hier is waarde vir geld.

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I've been staying here for the past 50 years and it's always a joy.

Value for money.

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Chantal D - Mar 2018
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Chantal D
With partner

Lekker naby aan alles, vriendelike mense.

Dit was lekker om hier te bly, dit is naby aan alles en die mense is vriendelik.

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Close to everything, friendly people.

Staying here was great, it's close to everything and the people are friendly.

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Hercules P S - Sep 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Hercules P S
On business

Het verblyf geniet.

Kamers is donker en beligting is nie voldoende nie. Beddens nie gemaklik nie. Ontbyt is egter fantasties.

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Enjoyed stay.

Rooms are dark and lighting is not sufficient. Beds not comfortable. Breakfast is fantastic though.

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Schalk V - Apr 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
2/5
Schalk V
Family with young children

Goed.

Die omgewing is baie raserig.

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Well.

The environment is very noisy.

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Heidi F - Mar 2018
Overall rating
Cleanliness
2/5
Service
2/5
Location
2/5
Safety
3/5
Value for money
2/5
Heidi F
With partner

Het al in beter hotelle gebly.

Ons kamer was aan die agterkant van die hotel. Baie ver van die ingang. As jy die gordyne oopgemaak het, het jy in bourommel vasgekyk. Die aircon is bitter oud en raas! Die kamer het bedompig en klam geruik. Die aand se kos in die restaurant was ongelooflik duur! Beslis nie waarde vir geld nie!

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Have stayed in better hotels.

Our room was at the back of the hotel. Very far from the entrance. When you opened the curtains, you stared into construction debris. The aircon is very old and noisy! The room smelled stuffy and damp. The evening's food in the restaurant was incredibly expensive! Definitely not value for money!

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Eliana V - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Eliana V
Family with teenagers

Die kamer was 'n aangename verrassing - baie modern en skoon.

Die kamer was ruim en skoon. Ek sal dit definitief aanbeveel vir enige iemand wat in daardie area verblyf soek.

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The room was a pleasant surprise - very modern and clean.

The room was spacious and clean. I would definitely recommend it to anyone looking for accommodation in that area.

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Cornel U - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cornel U
With partner

Pragtige hotel met baie karakter en geskiedenis, uitstekend geleë, stapafstand van verskeidenheid restaurante en FANTASTIESE ontbyt buffet!

Wilderness Hotel is 'n goeie, sakpasverblyf-opsie met baie vriendelike personeel en uitstekende kos. Die hotel se geskiedenis en karakter vertel van jare se goeie diens en genot. Die hotel is regtig stapafstand geleë van uitstekende restaurant en kuierplekkies. Die uitsig is aserowend en toe die klein kerkie teen die hang Sondagoggend hul klok lui, het dit gevoel asof ons iewers in Europa in 'n klein dorpie is. Net soos in die flieks. Dit was baie spesiaal. Ons het heerlik gebly. En ons sal graag weer hierheen kom!

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Beautiful hotel with a lot of character and history, excellent location, walking distance form a variety of restaurants and a fantastic breakfast buffet.

Wilderness Hotel is a good, affordable accommodation option with friendly staff and exceptional food. The hotel's history and character tells of years of good service and enjoyment. The hotel is walking distance from excellent restaurants and entertainment venues. The view is breathtaking and when the little church on the slope started ringing their bell on Sunday morning, it felt like we were in a small town in Europe. Just like in the movies. It was very special. We were delighted. We'd love to return!

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Sandra S - Jun 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sandra S
With partner

Fantasties.

Verblyf was baie lekker. Vriendelike diens en mooi gesindheid. Sal vir seker hierdie hotel aanbeveel.

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Fantastic.

Great accommodation. Friendly service and lovely approach toward guests. Would definitely recommend this hotel.

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Amanda D - Mar 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Amanda D
Family with young children

Heerlik geslaap, lekker beddens, baie gasvry en lieflike kamer.

Wildernis Hotel is goeie waarde vir geld en 'n baie mooi, skoon hotel.

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Slept well, nice beds, very hospitable and lovely room.

Good value for money and very pretty, clean hotel.

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Irma S - Mar 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Irma S
Family with young children

Heerlike gemaklike kuier in 'n mooi omgewing en kindervriendelik!

Ons kan Wilderness Hotel regtig aanbeveel. Ons het 2 kinders onder 6 jaar en dit was vir ons gesin 'n heerlike langnaweek. Die hotel en gronde is netjies. Pragtige swembad, mooi tennisbane en baie naby aan die see. Die Wilderness Hotel sien ons beslis weer.

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Lovely comfortable time in a beautiful place and child-friendly!

We can recommend Wilderness Hotel wholeheartedly. We have 2 children under the age of 6 and it was a lovely long weekend for our family. The hotel and grounds are neat. Beautiful swimming pool, gorgeous tennis courts and close to the beach. The Wilderness Hotel will see us again.

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Anri B - Feb 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Anri B
On business

Veilige, alles-in-een verblyf.

Die Wilderness Hotel is baie goed geleë in terme van lekker stap in die dorp na al die restaurante en pragtige strand.

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Safe, whole-in-one accommodation.

The Wilderness Hotel has a great location in terms of walking to town and restaurants and the stunning beach.

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Anonymous Guest - Dec 2017
Overall rating
Cleanliness
4/5
Service
2/5
Location
4/5
Safety
5/5
Value for money
4/5
Anonymous Guest
Family with young children

Clean facilities.

Beds too short, my wife's and I's feet hung down below. Electronic room key system not working well, had to walk back to reception 3 times for new card. No rubbish bins around the pool and braai area. Breakfast was nice, nice people, nice food. Swimming pool beautifully clean. Nice playground for children right next to the pool.

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Jacques D - Sep 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jacques D
Family with young children

Brilliant!

Was brilliant and will definitely go back. All the staff was friendly and very accommodating.

Maureen V - May 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maureen V
With partner

Heerlik!

Baie lekker gebly en baie lekker geëet, en die personeel was baie vriendelik en behulpsaam.

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Delicious!

Had a great stay and ate very well, and the staff were very friendly and helpful.

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Leanne R - Mar 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Leanne R
Individual traveller

Baie veilig en rustige verblyf.

Ek het lekker gebly, dis 'n groot Hotel, vriendelike personeel, heerlike kosse om van te kies. Ek sou wel sê dat die gimnasium bietjie opgeknap kan word. Die toerusting is oud - kry gerus meer Crossfit tipe toerusting soos "medicine/slam balls", kettle bells en sagte dumbells. Dis 'n klein spasie maar as dit herorganiseer kan word, kan mens baie daarin doen en dan is dit die R30 per dag ekstra werd.

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Very safe and peaceful stay.

I had a nice stay, it's a big Hotel, friendly staff, delicious food to choose from. I would say that the gym could do with some updating. The equipment is old - feel free to get more Crossfit type equipment such as "medicine/slam balls", kettle bells and soft dumbells. It's a small space but if it can be reorganized, you can do a lot in it and then it's worth the extra R30 a day.

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Jolanda N - Jan 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jolanda N

Fantastiese hotel.

Sien asb. die sterre.

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Fantastic hotel.

Please see the stars.

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Monica J - Jul 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Monica J
Individual traveller

Daar was in al my behoeftes voldoen.

Personeel was baie vriendelik en daar was aktiwiteite vir my en my kleinkind om saam te kon geniet! Ons het ons oornagverblyf daar baie geniet en sal enige tyd weer daar oorbly. Ek kan die Wildernis Hotel enige tyd aanbeveel!

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Met our needs.

Staff were very friendly and there were lots of activities for me and my grandchild to enjoy together! We enjoyed the overnight accommodation tremendously and will stay there again anytime. I can recommend Wildernis Hotel anytime!

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Karin P - Apr 2016
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Karin P
Family with teenagers

Goeie waarde vir geld en vriendelike en hulpvaardige personeel.

Die ontvangspersoneel was baie vriendelik en het ons tuis laat voel. Die kamer was ruim en die badkamers netjies. Die matras kan vervang word. Die ontbyt was lekker en die personeel baie vriendelik en die diens was goed. Die kamers was goed skoongemaak en die beddens netjies opgemaak. Met ons vertrek was die personeel weer baie vriendelik en het selfs die hotel bemark vir 'n volgende besoek. Die hotel is baie goed geleë en ons kon stap na die restaurante en winkels.

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Good value for money and friendly and helpful staff.

The reception staff were very friendly and made us feel at home. The room was spacious and the bathrooms neat. The mattress can be replaced. The breakfast was nice and the staff very friendly and the service was good. The rooms were well cleaned and the beds neatly made. When we left the staff were again very friendly and even marketed the hotel for a next visit. The hotel is very well located and we could walk to the restaurants and shops.

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Christa L - Jul 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Christa L
Family with teenagers

Gemaklik, ruim en absoluut pragtig.

Vriendelike ontvangs. Pragtige ruim gerieflike kamers. Heerlike ontbyt bedien deur ongelooflike mense! Baie dankie vir hierdie heerlike oorbly!

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Comfortable, spacious and absolutely beautiful.

Friendly reception. Beautiful, spacious and comfortable rooms. Delicious breakfast served by incredible people! Thank you for a lovely stay!

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Paola M - May 2016
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Paola M
Family with teenagers

Treated like royalty!

Thank you to LekkeSlaap for hassle-free booking and for securing us the best room!

Jakes K - Mar 2016
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Jakes K
Family with young children

Baie gerieflike ligging.

Baie lekker gebly. Baie vriendelike bestuur en werkers. Naby genoeg aan alles van die strande tot die Garden Route Mall. Die hotel is besig met opknapwerk en fasiliteite het aandag nodig maar die kamers is gerieflik en skoon.

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Very convenient location.

Very nice stay. Very friendly management and workers. Close enough to everything from the beaches to the Garden Route Mall. The hotel is undergoing renovations and facilities need attention but the rooms are comfortable and clean.

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Sticks S - Jan 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Sticks S
With partner

Heerlik, gemaklik en ontspanne.

Die ligging van die hotel vir al die heerlike restaurant met vars visgeregte is 'n bonus.

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Lovely, comfortable and relaxed.

The location of the hotel for all the delicious restaurants with fresh fish dishes is a bonus.

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Francois D - Oct 2016
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Francois D
Family with teenagers

Heerlike, sorgvrye en rustige verblyf!

Gedurende ons verblyf was hulle besig met opgradering van die een vleuel van die hotel, maar dit het ons glad nie gepla nie. Dit is goed om te sien dat hulle dit opgradeer. Die kamers was skoon en netjies. Die restaurant se pryse is regtig baie billik en die kos was heerlik, eintlik té lekker! Ek het sekerlik 'n ekstra kg of twee opgetel daar. Die grootste bate van Die Wilderness Hotel in my opinie is sy personeel. Elke persoon waarmee ons in aanraking gekom het was uiters vriendelik en baie behulpsaam. Van die ontvangsdame tot by die kelner, kroegman en skoonmakers! Baie dankie vir 'n heerlike paar dae, ek sal die hotel beslis aanbeveel.

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Lovely, carefree and peaceful accommodation.

During our stay they were busy upgrading one of the wings of the hotel, but it didn't bother us. It is good to see that they are upgrading. The rooms were neat and clean. The restaurant's prices were very reasonable, and the food was delicious, actually too delicious. I probably gained an extra kg or two there. The biggest asset of Wilderness Hotel in my opinion is the staff. Every person we came into contact with was exceptionally friendly and very helpful. The receptionist, the waiter, the bartender and the cleaners! Thank you for a lovely few days, I will definitely recommend this hotel.

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Jp D - May 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
4/5
Jp D
Family with teenagers

Baie lekker, mooi omgewing, sentraal tussen George, Mosselbaai, Plett en Knysna.

Ons gesin het dit baie geniet, maar vir tieners, die tyd van die jaar, is daar nie veel te doen by die hotel nie. Die restaurant saans se verskeidenheid is ver te min, maar die ontbyt was wonderlik en alle personeel baie vriendelik. Miskien sal dit positief wees as daar 'n permanente yskas in die kamers is (sonder dat daar R30 per dag ekstra voor hoef te betaal word). Algemene aktiwiteite vir die kinders is te min.

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Very nice, beautiful surroundings, centrally located between George, Mossel Bay, Plett and Knysna.

Our family really enjoyed it, but for teenagers, this time of year, there is not much to do at the hotel. The restaurant's evening selection is far too little, but the breakfast was wonderful and all staff very friendly. Perhaps it would be positive if there was a permanent fridge in the rooms (without having to pay R30 per day extra for it). General activities for the children are too few.

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Annelie E - Aug 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Annelie E
With partner

Vriendelike personeel en netjiese omgewing.

Hartlik verwelkom en netjiese kamer.

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Friendly staff and neat surroundings.

Warm welcome and tidy room.

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Lionel P - Jul 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Lionel P
With partner

Netjiese en vriendelike personeel.

Ontbyt was lekker en die staf was baie vriendelik. Kamers was netjies en ons het 'n probleem met 'n ketel gehad wat nie werk nie. Het gebel en die ketel was dadelik omgeruil vir 'n ander een. Hotel is geleë in 'n baie lekker omgewing waar ons kon stap na verskeie restaurante om by te gaan eet buiten die hotel.

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Neat and friendly staff.

Breakfast was nice and the staff was very friendly. Rooms were tidy and we had a problem with a boiler not working. Called and the boiler was immediately exchanged for another one. Hotel is located in a very nice environment where we could walk to several restaurants to eat outside the hotel.

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Annette W - Apr 2016
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Annette W
With partner

Die personeel se gasvryheid, vriendelikheid en hulpvaardigheid was werklik uitsonderlik.

Die hotel is hogerig geleë met 'n baie mooi uitsig op die pragtige natuur. Ek het 'n warm huislike atmosfeer beleef teenoor die soms kliniese atmosfeer van sommige lodges. Ek sal enige tyd weer van hulle dienste gebruik maak.

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The staff's hospitality, friendliness and helpfulness were truly exceptional.

The hotel is situated high up with a very nice view of the beautiful nature. I experienced a warm homely atmosphere as opposed to the sometimes clinical atmosphere of some lodges. I will use their services again anytime.

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Raymond N - May 2016
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Raymond N
On business

Goeie ligging, maar het bietjie aandag nodig.

Die matte is vuil en die hotel ruik na 'n gebou wat vir 'n lang tyd toegestaan het. Hulle is tans besig om die kamers te restoureer, so hopelik sal dit binnekort aangespreek word. Kamer was netjies en ruim, maar ongelukkig nie opgemaak vir die volgende nag nie - het teruggekom na 'n deurmekaar kamer. Personeel was vriendelik, en oor die algeheel nie slegte waarde vir geld nie. Met 'n bietjie aandag kan dit weer die glorie hotel raak van vroeër jare.

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Good location, but needs some attention.

The carpets are dirty and the hotel smells like an old building that's been closed up for a long time. They are currently busy upgrading the rooms, so hopefully the issue will be addressed soon. The room was neat and spacious, but unfortunately it wasn't opened for the next evening, we returned to a messy room. The staff was friendly and in general it wasn't bad value for money. With some attention, it can become the glorious hotel of its heyday again.

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Andre V - May 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Andre V
Family with young children

Dit was onvergeetlik lekker.

Die verblyf was baie lekker en ons sal enige tyd terug gaan, sonder twyfel. Al waarmee ek nie baie tevrede was nie is, die foon in die kamer het nie gewerk nie en die mense was baie vinnig om te kom kyk wat fout was en ek was meegedeel dat die foon stukkend was en dat hulle dit die volgende dag sou kom vervang, waarmee ek nie baie tevrede was nie want ek moes aanmekaar ontvangs toe loop as ek iets wou gehad het.

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It was unforgettably delicious.

The stay was very nice and we will go back anytime, without a doubt. All I wasn't very happy with is the phone in the room didn't work and the people were very quick to come and see what was wrong and I was told the phone was broken and they would come the next day replaced, which I wasn't very happy with because I had to walk all the way to reception if I wanted something.

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Anonymous Guest - May 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
Family with young children

Was very pleasant.

The staff was very friendly, the rooms clean and the breakfast was delicious.

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Anonymous Guest - Mar 2016
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With partner

Very good.

Breakfast 100%. Dinner 60%. Had a nice stay, the rooms have a musty smell, probably from the humidity of the environment.

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Danie B - Jul 2016
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
4/5
Danie B
With partner

Verblyf was goed, maar eetervaring was uiters onprofessioneel en teleurstellend!

Ons was goed ontvang deur die personeel by die ontvangstoonbank, maar daar was geen portier om ons swaar tasse die trappe te help opdra nie. Ons kamer was netjies en in orde en niks het gekort nie. Toe ons egter die Saterdagaand, nadat ons vir ete geboek het, wou gaan eet, het ons presies twee ure gesit voordat enige kelner na ons toe gekom het om ons te bedien. Na nog 'n halfuur verbygegaan het, het dieselfde kelnertjie weer gekom en gesê dat ons voorgereg met sop ens. op pad was. Ons moes haar toe meedeel dat ons glad nie sop en dit wat sy genoem het, bestel het nie, maar wel iets anders. Sy het dit nie neergeskryf nie en kon ook nie onthou wat ons bestel het nie. Later het 'n ander persoon na ons gekom en dit blyk toe dat sy die bestuurder vir die aand by die restaurant was en ons gevra of alles nog reg is. Ons het haar meegedeel dat ons al amper drie ure daar is, dat ons bestelling nog steeds nie gearriveer het nie en dat die kelner nie weet wat ons bestel het nie. Sy het ons toe meegedeel dat sy gou sal gaan hoor en dit regstel. Na nog 15 minute het die regte voorgereg toe uiteindelik gekom. Ons het toe sommer dadelik die hoofgereg bestel, maar nadat die hoofgereg na nog 'n uur nie uitgekom het nie, het ons opgestaan en na ontvangs gegaan om die swak diens te rapporteer. Daar is gesê dat daar onmiddellik 'n e-pos aan die bestuurderes gestuur sou word en sy sal ons die volgende oggend kom sien. Daar was daardie aand verskeie ontevrede kliënte en van hulle het dit ook by ontvangs aangemeld is aan ons meegedeel. Dit blyk toe dat die hoof-sjef sommer net besluit het om die naweek nie te werk nie en het nie opgedaag nie. Hierdie dinge gebeur mos maar en ja, iemand kan siek raak ook, maar wat ons die meeste pla, is dat daar nie 'n plan B was by die hotel indien soiets sou gebeur nie en verder, tot op hede, het niemand, maar nieman nog 'n verskoning aan ons gebied deur die situasie te verduidelik of te sê dat hul jammer is nie. Vir so 'n groot hotel is dit egter uiters onaanvaarbaar en 'n mens sou ten minste daardie selfde aand 'n verduideliking of iets verwag, maar dit is van die gaste weggehou deur liewer 'n alternatief van uiters swak en onprofessionele diens te kies. Die volgende oggend, toe ons na die vorige aand se petalje verneem, blyk dit dat daar meer mense gekla het en die ontvangsdame verwys ons toe na die bestuurder wat so pas daar ingekom het. Nadat ons die situasie aan hom geskets het, het hy verduidelik wat gebeur het en ons vertel hoe aaklig dit vir hom was en dat hul reeds 'n vergadering oor die situasie gehad het. Weereens, geen verskoning of hoe kan ons dit regstel of enige iets van so 'n aard nie. Hy het wel ons besigheidskaartjie geneem om aan 'n ander bestuurder te gee om "iets" daarmee te doen, maar tot op hede het niks ons bereik nie. Dis vir ons baie jammer, want almal kan so iets oorkom, maar verduidelik dan die situasies, maar a.g.v. swak en onprofessionele bestuur, kan ons dus nie die hotel aanbeveel nie.

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Accommodation was good but dining experience was extremely unprofessional and disappointing!

We were well received by the staff at the front desk, but there was no porter to help us carry our heavy bags up the stairs. Our room was neat and tidy and nothing was missing. However, when we went to eat on the Saturday evening, after booking for dinner, we sat for exactly two hours before any waiter came to us to serve us. After another half hour passed, the same waiter came again and said that our starter with soup etc. was on the way We then had to inform her that we had not ordered soup at all and what she had mentioned, but something else. She didn't write it down nor could she remember what we ordered. Later another person came to us and it turned out that she was the manager for the evening at the restaurant and asked us if everything was still okay. We told her that we had been there for almost three hours, that our order still hadn't arrived and that the waiter didn't know what we ordered. She then informed us that she would go and find out soon and fix it. After another 15 minutes, the real starter finally arrived. We then immediately ordered the main course, but after the main course did not come out after another hour, we got up and went to reception to report the poor service. Was told that an email would be sent to the managers immediately and she would come to see us the next morning. There were several disgruntled customers that night and some of them also reported this to us at reception. It then turned out that the head chef simply decided not to work on the weekend and did not show up. These things happen and yes, someone can get sick too, but what bothers us the most is that there was no plan B at the hotel if something like that were to happen and furthermore, to date, no one, but no one offered us another apology by explaining the situation or saying they were sorry. However, for such a large hotel this is extremely unacceptable and one would expect at least an explanation or something that same evening, but this was kept from the guests by choosing an alternative of extremely poor and unprofessional service. The next morning, when we learned about the previous night's incident, it appeared that more people had complained and the receptionist referred us to the manager who had just come in. After we outlined the situation to him, he explained what had happened and told us how horrible it was for him and that they had already had a meeting about the situation. Again, no apology or how can we fix it or anything of that nature. He did take our business card to give to another manager to do "something" with it, but to date nothing has reached us. It's very unfortunate for us, because everyone can overcome something like this, but then explain the situations, but because poor and unprofessional management, so we cannot recommend the hotel.

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The Wilderness Hotel 's response

Meneer Danie en familie - Dankie vir die tyd wat u geneem het om u griewe te lig en ons is jammer die paar uur in die restaurant meeste van die positiewe ervaringe wat u in die Wilderness en by die Hotel gehad het, heeltemal oorskadu het.
Namens die personeel en bestuur vra ons om verskoning vir die ongerief wat U oorgekom het. Dit is egter waar dat die Sous Chef wat aan diens was nie sy verantwoordelikhede nagekom het soos van hom verwag nie, wat ontaard het in hierdie verleentheid. Hy was die week voor die tyd betrokke in 'n groot kar ongeluk en sukkel nog regtig om weer normaal te funksioneer. Toe ek te hore gekom het van die gebeurlikheid het ek nog dieselfde aand (23:00) 'n verhoor geroep om die situasie aan te spreek en dadelik op 'n plan van aksie besluit om 'n soortgelyke situasie te verhoed vir die toekoms. Weereens baie jammer dat dit met U gebeur het. Ek gee U my woord dat ons alles in ons vermoeë doen om elke kliënte 'n genotvolle ondervinding te gee by die Wilderness Hotel en dat ons streef om beter en beter te raak elke dag vorentoe. Daarom, waardeer ek U epos in hierdie verband. Ek sou graag U wil nooi om 'n volgende keer gratis by ons te kom eet net as 'n offer van versoening en dankbaarheid vir U geduld en bydrae as hulp middel tot die sukses van hierdie hotel." Emile Nel/Executive Chef

The Wilderness Hotel
Anonymous Guest - Mar 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With partner

Affordable with easy access to the hotel it made for a nice weekend getaway.

Had a nice stay, but needs to improve on the following: Fresh towels are required when cleaning. Prompt service is required when ordering from a hotel room.

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Anonymous Guest - Jan 2016
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
3/5
Anonymous Guest
With partner

Location is fantastic but the hotel needs a "facelift".

Very good location and excellent service. Some of the facilities (pool table, dartboard and table tennis) need attention, as do the chairs and tables by the pool.

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Rosa V - Dec 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rosa V
With partner

Dit was fantasties!

Die personeel van Wilderness Hotel was baie vriendelik en behulpsaam. Die kamer was ruim en baie netjies. Dit bied voorwaar waarde vir geld.

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It was fantastic!

The staff at Wilderness Hotel were very friendly and helpful. The room was spacious and very tidy. It truly offers value for money.

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Daniel V - Oct 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Daniel V
On business

This was a fantastic two day experience

My experience at this place was good for my soul and body.

The Wilderness Hotel 's response

Thank you so much for the time you took to give feedback on your recent stay here! We're really glad you were able to experience everything our valley has to offer to really replenish 'body and soul' as you so nicely put it. I completely agree that this is really what a Wilderness break away is all about! Hope to see you back soon! Kind regards - Jonel Ackermann (General Manager/Marketing Manager The Wilderness Hotel)

The Wilderness Hotel
Johan L - Apr 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Johan L
Family with teenagers

Kamers en badkamers kan meer opgeknap word.

Kamers en badkamers kan meer opgeknap word. Dalk 'n warm swembad. Verder geen probleme. Ligging uitstekend.

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Rooms and bathrooms could use more renovation.

Rooms and bathrooms could use more renovation. Maybe a hot pool. Other than that, no problems. Location excellent.

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The Wilderness Hotel 's response

Hallo Johan - dankie vir die tyd wat u geneem het om terugvoer te gee na u verblyf hier by ons! Ons grootste prioriteit tans is die oordoen van al die 160 kamers - al amper 40 reg! Die nuwe kamers het nuwe vloere, moderne badkamers met instap storte en gerestoreerde meubels! Ons is so trots op die veranderinge en kan nie wag dat al die kamers klaar is nie. Ons probeer ons bekostigbare tariewe aanpas volgens ons kamer tipes en sit ook spesifieke fotos en beskrywings op al die verkoopskanale sodat gaste presies weet hoe dit lyk. Die ander swembad wat moontlik kan verhit word is ongelukkig deel van die Spa area wat gehuur word by ons en dit hang van die eienaar af of die ekstra koste vir die verhitting daarvan die moeite werd is. Asseblief kom kuier weer en bespreek dan definitief in ons nuwe kamers! Groete. Jonel Ackermann - General Manager/Marketing Manager The Wilderness Hotel

The Wilderness Hotel
Ilse T - Feb 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Ilse T
With partner

Ons kan die Wilderness Hotel aanbeveel - pragtige, netjiese hotel en in 'n stil area geleë.

Jonel, die bestuurder, het 'n sprankelende persoonlikheid en sy gaan uit haar pad om almal gelukkig en welkom te laat voel. Ons sal beslis weer daar oorbly as ons verblyf nodig het.

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We can recommend the Wilderness Hotel - beautiful, neat hotel and located in a quiet area.

Jonel, the manager, has a sparkling personality and she goes out of her way to make everyone feel happy and welcome. We will definitely stay there again if we need accommodation.

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Ronel F - Dec 2015
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Ronel F
Individual traveller

Baie sentraal geleë in die mooiste omgewing.

Ons was baie beïndruk met die diens en netheid en die ontbyt was uitstekend. Ons klagtes is dadelik uitgesorteer en die verblyf was baie aangenaam en ontspanne. Enigste kritiek is dat doe DStv-kanale baie beperk is so ook die WiFi-areas.

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Very centrally located in the most beautiful surroundings.

We were very impressed with the service and cleanliness and the breakfast was excellent. Our complaints were sorted out immediately and the stay was very pleasant and relaxing. Only criticism is that then DStv channels are very limited as are the WiFi areas.

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Hennie S - Dec 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Hennie S
With partner

Aangenaam.

Ongelooflike vriendelike mense wat uit hulle pad gaan om jou verblyf so aangenaam moontlik te maak.

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Pleasant.

Incredibly friendly people who go out of their way to make your stay as pleasant as possible.

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Francois S - Dec 2015
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Francois S
Individual traveller

Aangenaam.

Die hotel verskaf nie voldoende inligting oor die dienste wat hul aanbied en die omgewing nie.

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Pleasant.

The hotel does not provide sufficient information about the services they offer and the surroundings.

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Dieter T - Jun 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Dieter T
With partner

Baie lekker gewees!

Uiters vriendelike en bekwame personeel. Netjiese verblyf en geriewe. Sal dit aanbeveel.

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It was very nice!

Extremely friendly and competent staff. Neat accommodation and facilities. Would recommend it.

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The Wilderness Hotel 's response

Baie dankie dat julle die tyd gevat het om vir ons terugvoering te gee na julle verblyf hier by ons en baie, baie dankie vir mooi aanmoeding vir die personeel dat hulle vriendelikheid en hulpvaardigheid raakgesien word en regtig 'n verskil maak aan ons gaste se verblyf so ook die aandeel wat elke 'housekeeper' het in die hele Hotel. Hoop ons sien julle gou weer hier in ons vallei! Lekker dag! Jonel Ackermann - General Manager/Marketing Manager The Wilderness Hotel

The Wilderness Hotel
Cornelus V - Feb 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Cornelus V
With partner

Verblyf, netheid, kliëntediens, ligging baie bevredigend.

Trappe 'n probleem vir bejaarde mense.

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Accommodation, cleanliness, customer service, location very satisfactory.

Stairs a problem for elderly people.

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Calvin V - Nov 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Calvin V
Individual traveller

Lekker atmosfeer.

Mense wat daar werk is behulpsaam, geen klagtes nie! Diens is goed en kos is heerlik!

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Nice atmosphere.

People who work there are helpful, no complaints! Service is good and food is delicious!

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Monique L - Jun 2015
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Monique L
Family with young children

Fantastiese hotel!

Ons verblyf by die Wilderness Hotel was baie aangenaam en goeie waarde vir geld. Die hotelpersoneel was baie vriendelik en het uit hulle pad gegaan om ons met elke versoek te help. Die hotel is goed geleë naby restaurante en winkels en ook aan die besienswaardighede in Wilderness. Ons sal verseker weer daar oorbly.

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Fantastic hotel!

Our stay at the Wilderness Hotel was very pleasant and good value for money. The hotel staff were very friendly and went out of their way to help us with every request. The hotel is well located close to restaurants and shops and also to the attractions in Wilderness. We will definitely stay there again.

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The Wilderness Hotel 's response

Dankie vir die tyd wat u geneem het om terugvoer te gee na u verblyf hier by ons! En dankie dat julle die 'kans' gevat het om die 'road less travelled' bietjie te explore en af te draai van die N2 om te sien wat hier als is om te doen en te sien in die pragtige area! Nog 'n klein stukkie Eden in ons land wat die moeite werd is om te kom besoek! Hoop ons sien julle gou weer en mag 'n groot verassing op julle wag soos ons stuk vir stuk , bietjie vir bietjie besig is om die Hotel te 'renovate' en net meer en meer vir ons gaste aan te bied. Groete - Jonel Ackermann (General Manager/Marketing Manager The Wilderness Hotel)

The Wilderness Hotel
Norlene R - Apr 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Norlene R
With partner

Vriendelik, behulpsaam, lekker ontbyt. Sentraal geleë en loop afstand na dorp.

'n Yskas moet in die kamer wees. Ons was op reis en het goed gehad wat in 'n yskas gehou moes word. Andersins sal ons weer daar oorslaap.

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Friendly, helpful, nice breakfast. Centrally located and walking distance to town.

A refrigerator must be in the room. We were traveling and had things that needed to be kept in a fridge. Otherwise we will stay there again.

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Lizette V - Jun 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Lizette V
With partner

Skoon en netjies.

Personeel is baie vriendelik en hulpvaardig - kamer was netjies en skoon.

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Clean and tidy.

Staff are very friendly and helpful - room was neat and clean.

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The Wilderness Hotel 's response

Hallo Lizette - baie dankie dat julle die tyd gevat het om vir ons terugvoering te gee na julle verblyf hier by ons en baie, baie dankie vir mooi aanmoeding vir die personeel dat hulle vriendelikheid en hulpvaardigheid raakgesien word en regtig 'n verskil maak aan ons gaste se verblyf so ook die aandeel wat elke 'housekeeper' het in die hele Hotel. Hoop ons sien julle gou weer hier in ons vallei! Lekker dag, Jonel Ackermann - General Manager/Marketing Manager The Wilderness Hotel

The Wilderness Hotel
Sharon P - Apr 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Sharon P
Family with young children

We had a very pleasant stay.

The room was spacious and the service received was very good. The facilities were lovely and perfect for a family holiday. Everything was within walking distance to the hotel. I will certainly return on another occasion. The staff are very friendly and helpful.

Trevor D - Jul 2015
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Trevor D
With partner

Goeie ontvangs.

Goeie hotelverblyf in baie goeie ligging langs N2 en ander besienswaardighede.

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Good reception.

Good hotel stay in very good location next to N2 and other attractions.

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The Wilderness Hotel 's response

Dankie vir die tyd wat u geneem het om terugvoer te gee na u verblyf hier by ons! En dankie dat julle die 'kans' gevat het om die 'road less travelled' bietjie te explore en af te draai van die N2 om te sien wat hier als is om te doen en te sien in die pragtige area! Nog 'n klein stukkie Eden in ons land wat die moeite werd is om te kom besoek! Hoop ons sien julle gou weer en mag 'n groot verassing op julle wag soos ons stuk vir stuk , bietjie vir bietjie besig is om die Hotel te 'renovate' en net meer en meer vir ons gaste aan te bied. Groete - Jonel Ackermann (General Manager/Marketing Manager The Wilderness Hotel)

The Wilderness Hotel
Christo W - Dec 2015
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Christo W
With partner

Genoeg.

Sien die sterre.

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Enough.

See the stars.

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Hloni M - Dec 2015
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Hloni M
Family with young children

We enjoyed our stay.

There was good hospitality, however the water in the bathroom was not clean.

Emmie B - Oct 2015
Overall rating
Cleanliness
2/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
3/5
Emmie B
With partner

Vriendelike personeel.

Dit was 'n lekker wegbreek, maar nie sonder probleme nie. Die personeel is baie hulpvaardig en het gesorg dat ons tevrede is.

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Friendly staff.

It was a nice getaway, but not without problems. The staff are very helpful and made sure we were satisfied.

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The Wilderness Hotel 's response

Dankie vir die tyd wat u gevat het om terugvoering te gee oor u onlangse verblyf hier by ons. Ons vra regtig omverskoning vir enige probleme of ongerief wat opgeduik het tydens u verblyf, maar is bly dit kon vinnig uitgesorteer raak.Dankie dat u ook tydens u verblyf dit onder ons aandag gebring het en dat ons kon plan maak. Hoop ons het geleer daaruit en dat dit hopelik in die toekoms voorkom kan word - hoop ons dien julle gou weer! Groete Jonel Ackermann (General Manager/Marketing Manager The Wilderness Hotel)

The Wilderness Hotel
Frik D - Dec 2015
Overall rating
Cleanliness
4/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
3/5
Frik D
With partner

Ongelukkig nie maklik weer nie.

Die eerste indrukke was goed, die hotel is pragtig en histories. Die eerste aand was fantasties, maar ongelukkig het 'n pyp gebars en was die hotel teen aand 2 sonder water. Die volgende oggend moes ons maar 'n paar botteltjies water by ontbyt bymekaarmaak vir mens se oggend-higiëne. Daar was egter nie genoeg daarvan om enige sinvolle betekenis te hê nie. Later is vir ons vertel kanne water was beskikbaar, maar op die dag is ons glad nie hiervan ingelig nie. In my opinie moes hulle die oggend ten minste (per hand) die publieke toiletgeriewe in die hotel vol hou, maar daar was nêrens ablusies beskikbaar nie. Ons moes onsself wend tot publieke toiletgeriewe buite die hotel ... glad nie aanvaarbaar nie. Die aand was ons warm water af. Omdat ons van opinie was dat dit te doen het met die geisers wat moet vol loop het ons dit maar daar gelaat. Die volgende oggend, tweede dag in 'n ry, kon ons nie skoonkom nie, steeds geen warm water! Ek moes na ontvangs toe stap omdat niemand die foon geantwoord het nie. Die jong dame was duidelik meer geïnterreseerd om vir my verskonings te voer as om die probleem te probeer oplos. Ons is op 'n daguitstappie en wou graag stort toe ons die aand by die hotel kom, maar het steeds geen warm water gehad nie. Ek het dit toe maar verloor en 'n "tantrum" in ontvangs gaan gooi waar die bemarkingsbestuurder ingegryp het. Op die ou einde is ons 'n ander kamer aangebied, maar het ons in ons kamer gebly en net die ander kamer vir stort gebruik. Ons laaste aand is ook van ons rekening verwyder, maar ek moes eers baklei toe ek die oggend uitklok omdat ek toe skielik blykbaar R1700 GESKULD het (dit nadat ek ons verblyf ten volle voor aankoms betaal en ons opgradering betaal het ure na ons aankoms). Die ervaring het 'n andersins heerlike vakansie vertroebel, en ek sal nie weer daar bespreek nie en vir seker almal wat ek ken inlig om nooit daar tuis te gaan nie. Dit maak nie saak dat dinge skeefloop nie, dit gaan oor hoe jy dit hanteer.

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Unfortunately not easy again.

The first impressions were good, the hotel is beautiful and historic. The first night was fantastic, but unfortunately a pipe burst and by night 2 the hotel was without water. The next morning we only had to collect a few bottles of water at breakfast for one's morning hygiene. However, there was not enough of it to have any meaningful meaning. Later we were told jugs of water were available, but on the day we were not informed of this at all. In my opinion, they should have at least (by hand) filled the public toilet facilities in the hotel in the morning, but there were no ablutions available anywhere. We had to resort to public toilet facilities outside the hotel...not acceptable at all. In the evening our hot water was off. Because we were of the opinion that it had to do with the geysers that must be full, we just left it there. The next morning, second day in a row, we couldn't get clean, still no hot water! I had to walk to reception because no one answered the phone. The young lady was clearly more interested in making excuses for me than trying to solve the problem. We are on a day trip and wanted to take a shower when we got to the hotel in the evening, but still had no hot water. I then lost it and threw a "tantrum" in reception where the marketing manager intervened. In the end we were offered another room, but we stayed in our room and only used the other room for showering. Our last night was also removed from our account, but I only had to fight when I checked out in the morning because I suddenly OWED R1700 (this after I paid for our accommodation in full before arrival and paid for our upgrade hours after our arrival). The experience put a damper on an otherwise lovely holiday, and I will not be booking there again and will be sure to tell everyone I know to never stay there. It doesn't matter that things go wrong, it's how you deal with them.

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Marius J - Dec 2015
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
4/5
Value for money
1/5
Marius J
Individual traveller

Teleurstellend. Nooit weer nie!

Ek het 16:00 die middag ingeboek, en die gang op pad na my kamer was vol vuil handdoeke en beddegoed en my kamer se deur was wawyd oop. Die skoonmakers kon nie bevestig of my kamer gereed was nie, so ek het maar ingegaan. Die mure is paper dun en skoonmakers en lawaaierige gaste het deurentyd gepla. Die warm water kraan by die wasbak kon nie oop nie en die stort in die bad ongerieflik. Ontbyt (ingesluit by die prys) het begin met toustaan en toe ek binne kom het ek omgedraai, want alles wat nie klaar was nie, was byna op. Ek het ontbyt op Sedgefield gaan eet.

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Disappointing. Never again!

I checked in at 4pm in the afternoon, and the hallway on the way to my room was full of dirty towels and bedding and my room door was wide open. The cleaners couldn't confirm if my room was ready, so I just went inside. The walls are paper thin and were constantly disturbed by cleaners and noisy guests. The hot water tap at the sink could not be opened and the shower in the bath inconvenient. Breakfast (included in the price) started with queuing and when I got in I turned around because everything that wasn't finished was almost gone. I went to breakfast at Sedgefield.

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Derick D - Nov 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Derick D
With partner

Beïndruk.

Ouer tipe hotel wat baie goed geleë is in Wilderness met lieflike groot kamers. Vriendelike, behulpsame personeel wat diensgeoriënteerd is en jou verblyf aangenaam maak. Wat my opgeval het, is dat die personeel Afrikaanssprekend is, iets wat deesdae selde gehoor word in die hotelbedryf.

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Impress.

Older type hotel very well located in Wilderness with lovely large rooms. Friendly, helpful staff who are service oriented and make your stay pleasant. What struck me is that the staff speak Afrikaans, something that is rarely heard in the hotel industry these days.

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Monica L - Oct 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Monica L
Family with young children

Heerlike rustig hier gebly, lieflike omgewing, naby lieflike restaurante.

Ons het baie lekker gebly, ontbyt was heerlik en al die personeel was so vriendelik, veral in die eetkamer. Was baie geduldig met elke gas se versoek.

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Lovely peaceful stay here, lovely surroundings, close to lovely restaurants.

We had a great stay, breakfast was delicious and all the staff were so friendly, especially in the dining room. Was very patient with each guest's request.

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Alicia H - Oct 2014
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Alicia H
With partner

Het heerlik gebly!

Dit is 'n uitstekende familie-hotel. Daar is heelwat aktiwiteite vir die gesin om te doen. Kies liewer die stil tye (nie skoolvakansies) om 'n romantiese wegbreek te hê.

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Had a great stay!

This is an excellent family hotel. There are plenty of activities for the family to do. Rather choose the quiet times (not school holidays) to have a romantic break.

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Hester S - Dec 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
1/5
Value for money
5/5
Hester S
With partner

Baie rustig en naby alles.

Sal enige tyd weer daar tuisgaan. Enige ouderdomsgroep kan daar tuisgaan. Ontbyt fantasties. Net jammer dat die parkering onbeman is en die hek wat oopstaan.

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Very quiet and close to everything.

Would stay there again anytime. Any age group can live there. Breakfast fantastic. Just a pity that the parking is unmanned and the gate is open.

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Dries V - Oct 2014
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Dries V
On business

Baie netjies teen die prys.

Dis jammer daar is nie 'n dranklisensie nie.

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Very neat for the price.

It's a shame there isn't a liquor license.

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From R1 960
R 1 960 R 1 568
per night, for 2 ppl
From R1 960
R 1 960 R 1 568
per night, for 2 ppl
Make a Booking
  • Capacity: 446 people
  • All ages welcome
  • Check-in: 15:00 to 22:00
    Check-out: 10:00
  • Address: 6 George Road, Wilderness, 6560, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJGI3ZGRmMWZhLWMzMzctNDIzYS05MWE4LTcxNGE2NjUyMjhlOA?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R1 960 nowFrom R1 568 per night, for 2 ppl 177 5 1 5 6 George Road Wilderness 6560 Western Cape 021 201 8900 15:00-22:00 10:00 -33.993055555555 22.5769015291