Thembe Eco Lodge
Review Summary
Petra W - Dec 2022
Overall rating
Basic accommodation.
Thembe Eco Lodge 's response
Thank you for your feedback. It is a pity you did not report it to the office, we could have moved you to another room.
Bert L - Jan 2019
Overall rating
Lekker gebly en ablusies en staanplekke is skoon en netjies.
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Nice stay and ablutions and pitches are clean and tidy.
We had a great stay and the service is very good. The management is always available and very helpful. They even let us sleep in a chalet the last night when there was a storm and we had damage to our tent. They use borehole water so you can drink the water and they are pretty central to get anywhere. We will definitely use them again.
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Thembe Eco Lodge 's response
Baie dankie, was lekker om julle by Thembe Eco Lodge te he, sien julle binnekort weer
Anonymous Guest - Mar 2019
Overall rating
Nice chalets with a good view.
Good clean chalets with a nice view and very close to Kosibaimeer and about 10 km from Kosibaaimond. However, the chalets need some attention.
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Ewan Eduan C - May 2017
Overall rating
Stilte.
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Quiet.
The road to the accommodation is very sandy. A bakkie is your best bet.
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Thembe Eco Lodge 's response
Baie dankie vir positiewe review.
Hoop om julle weer te sien
Beana C - Sep 2017
Overall rating
Vriendelike bestuur, nie so vriendelike rondawel.
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Friendly management, not so friendly rondavel.
We booked a campsite at Thembe Eco Lodge over a long weekend. On arrival we were kindly welcomed and our stand was assigned. First thing pns notices is that we are the only guests for the weekend - that must be a red light already. The pitches are neat, each with a braai, power point and camp light. The ablution block is also neat and clean, despite the fact that there is only one toilet (luckily I was the only one using it). I also don't remember seeing a washing up area. In general, our luck was a bit out and we had very bad weather on arrival (strong wind and some rain). With the struggle of pitching a tent, one of the drivers came to offer us the rondavel at the same price; We very gratefully accepted the offer and the rondavel was then dusted off for us. I know you never look a given horse in the mouth, but that rondavel will never see me again. We could immediately notice that there were many guests who had not been there for a long time. The cutlery is full of cobwebs, the bedclothes full of dirty goat, Daddy-Long-legs in the fridge, fish moths on the toilet roll, etc. All this after we were cleaned first. The water system is faulty, turn on the bathroom tap and water starts to flow out of the kitchen tap as well. The toilet only worked now and then. I certainly can't blame the management, because they didn't expect anyone in the rondavel, but I feel that a place like this should always be kept tip-top in case someone at number 99 wants to check in there. On another positive note, at least a lady came to clean our rondavel again on a holiday.
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Thembe Eco Lodge 's response
Beste Beane,
Baie dankie vir die terugvoer.
Soos tereg genoem, het ons uit ons pad gegaan om dit vir julle so gerieflik moontlik te maak, veral met die onweer op die dag van jul aankoms. Ons het regtig net probeer goed doen deur vir julle 'n rondawel aan te bied eerder as om julle in die weer te los by die geriewe waarvoor daar bespreek was. Geen ekstra kostes is gehef vir die gebruik van die rondawel nie. Dis jammer dat julle nie hierdie gebaar positief ervaar het nie.
Die grasdakke in die rondawels word wel gespuit vir insekte as dit leeg is, maar omdat dit in die bos geleë is, kan stof, insekte en geitjies nie ten volle weggehou word nie. Om op te maak vir die ongerief met die spinnerakke, geitjiemis en dies meer, het ons 'n volledige skoonmaakdienste gebied.
Dis jammer dat julle nie die probleme rakende die watersisteem, toilet en krane onder ons aandag gebring het nie. Ons sou graag die geleentheid wou gehad het om hierdie probleme onmiddelik aan te spreek tydens jul verblyf.
Al is jul kommentaar rakende die rondawels sowel as die leë tentekamp telleurstellend, wil ons julle ook bedank vir die positiewe punte.
Groete,
Martina
Karen S - Jan 2017
Overall rating
Eenheid baie verwaarloos en swak gehalte vir prys betaal.
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Very neglected unit, bad quality for price paid.
Staff on premises was friendly and helpful. Unit is not up to standard with regards to price paid.
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Thembe Eco Lodge 's response
Jammer vir die ongerief , werk op verbeterings
Darius W - Dec 2016
Overall rating
Good value for money.
Thembe Eco Lodge 's response
Thank you for the possitive vibe.
Hope to see you again
Gerrit P - Jan 2016
Overall rating
Teleurstellend aangesien die oord baie potensiaal het.
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Disappointing as the resort has a lot of potential.
The unit was very untidy inside and air conditioning did not work the first night. After we notified the owner, she had it repaired.
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Thembe Eco Lodge 's response
Die lugversorger se gas was klaar en is die volgende dag laat volmaak. Die gaste het glad nie gekla oor enige iets behalwe die lugversorging wat nie gewerk het nie. Die eenhede is gewoonlik baie netjies binne maar skoonmakers werk nie vakansiedae en Sondae nie.
Hein F - Jan 2016
Overall rating
Definitely won't recommend staying there to anyone.
Read moreThembe Eco Lodge 's response
Good day,
I the owner of Thembe Eco Lodge where there personally to checked in this Family from Kimberly. There's a big board as you turn off from the tar road and 8 other boards (Black with Yellow writing) in a 5km road to the Lodge. Nobody ever complaint about our boards before. The cleaners clean all the Units everyday and then also refill the bathrooms with a new roll of Toilet Paper. Yes, some of the Family left before the checked out date as their were no one to feed their animals at home, the person who wrote this commend is the son who stayed behind where he originally booked a Campsite for 1 person but after a few days he then without permission moved a women in with him. Then he and the woman moved into the Chalet after his parents booked out after his parents made arrangement for him only. His mattress, linen and clothes where lying over the Campsites and I had to asked him to please gather the goods. The Guests in the Rondavel No5 refused to let the cleaners clean the unit as they were always busy, it was very dirty after they left and took us the entire day to clean up the unit, we even had to move te mattress out into the sun. They also broke the swings in the Children play park and empty bottles and half smoked cigarettes where lying all over the swimming pool area "the loudness and swearing not to mentioned". The gas of the aircon where finished as the previous guests booked out, but I explained to the parents who understood, that we did call someone to do repairs but was difficult as it was over Christmas time and 300km to the nearest decent town. I can't understand that people book, pay their deposit and when they arrive they don't have money for the balance and then have to asked them over and over to settle their balance. There were many bookings made by TravelGround and everyone was happy except this family who we had to asked more than 3 times to please settle their balance. He can spread the word, I have many guests who visit this lodge every year.
Regards
The Owner (Martina)
Caren C - Dec 2015
Overall rating
Walking the extra mile.
Thembe Eco Lodge 's response
Thank you Caren,
It was lovely having you here.
Regards
The Owner Martina
Astrid V - Dec 2015
Overall rating
Beauttiful views, simple accommodation.
Thembe Eco Lodge 's response
Thank you Astrid , will def do something about the water pump
Regards
- Capacity: 60 people
- All ages welcome
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Check-in: 14:00 to 18:00
Check-out: 10:00 - Address: Thembe Eco Lodge, Thembe Eco Lodge, KosiBay, 3973, KwaZulu-Natal