Thomson's Accommodation
Review Summary
Preshnie S - Mar 2024
Overall rating
Wonderful, enjoyable long weekend stay.
William M - Jul 2023
Overall rating
Welkom en tuis.
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Welcome and home.
Slept very well.
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Lood S - Apr 2023
Overall rating
Baie aangenaame ontvangs.
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Very pleasant reception.
We were only in for one night and had to check out early due to our flights Reception left us a breakfast pack and coffee and check out was very easy to arrange.
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Anonymous Guest - Apr 2023
Overall rating
Was ok !
N/A
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Helma S - Jun 2023
Overall rating
Die kamer was netjies en skoon, maar vir die prys het ek al beter ervaar.
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The room was neat and clean, but for the price I have experienced better.
The room needs a noticeable upgrade (it is very "dated" to use the English word). Little things like the blanket that looks old and feels heavy. The bedside table needs a coat of paint and the bedside lamp's plastic is cracked with age. The room was cold and impersonal. I had to ask for a hairdryer the next morning as there was none in the room. Couldn't use the heater either because there wasn't an "adapter" for the type of plug. Cheap coffee on the tray. I wouldn't call it value for the price I paid.
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Thomson's Accommodation 's response
Dear Helma,
We note your detailed comments and thank you.
There are rooms which have been planned and budgeted to be re-vamped.
Covid has been vicious and has had the most absolutely negative impact on many businesses, especially the hospitality industry.
We remain aspirational in wanting to create a positive experience for guests and do mostly get it right, and apologise for your experience.
Point of interest, our Namibian guests enjoy both the Nescafe Classic and lots ask for Ricoffy. We find guests who are particular about their brand of coffee provide it for themselves.
We also have a very diverse profile of guests with different expectations and needs.
Have a good day.
Kind regards,
Lorna Thomson
Shavonna S - May 2022
Overall rating
The best place we have ever been.
Read moreNandi D - Jan 2022
Overall rating
Baie vriendelike diens.
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Very friendly service.
Parking can be a problem.
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Tracy V - Dec 2022
Overall rating
Pleasant, friendly staff. Comfortable homely feel.
Thomson's Accommodation 's response
Good morning Tracy,
Thank you so much for your kind words, we do want to apologise for the parking arrangements that might have inconvenienced you in any way.
Keep well and have an amazing festive season.
Thomson's Accommodation Team
Deon V - Sep 2022
Overall rating
Ontvangs personeel afwesig.
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Reception staff absent.
Very neat and safe. Good location because we had to be at the hospital. Friendly staff, but reception staff absent. It would also have been nice to get a small breakfast (snacks) in the mornings for the rate per night that is being asked. You can think about purchasing a generator during loadshedding. If the power is off, there is no water supply either.
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Thomson's Accommodation 's response
Good day Deon,
Thank you so much for taking the time to provide us with feedback on your stay with us, it is really appreciated.
We want to apologise if our staff seemed absent, that was not our intention.
We would also like to say that we were wrong to not mention that we offer breakfast at an extra charge as the room booked was a self-catering room.
With our guest bedrooms a basic breakfast is included in the rate.
Thank you once again for choosing to stay with us
Warm Regards,
Thomson's Accommodation Team
Adéle S - Mar 2022
Overall rating
Gasvry.
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Hospitable.
Enjoyed the stay, everything was neat and comfortable.
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Thomson's Accommodation 's response
Good Morning Adele
Thank you for your amazing feedback!
We are happy that your stay was enjoyed with us.
Hoping to see you soon!
Warm Regards
Thomson's Accommodation Team
Anonymous Guest - Apr 2022
Overall rating
Danelle S - Jul 2022
Overall rating
Constantia disappointment.
Read moreThomson's Accommodation 's response
Hi Danelle
Thank you for your honest opinion about your stay with us, we do apologise for inconveniences that occurred.
We really hope that once we improve on all the aspects mentioned you will return to give us another chance to enjoy our establishment
Warm Regards
Thomson's Accommodation Team
Thanyani M - Jun 2021
Overall rating
It was pleasant, home away from home.
Thomson's Accommodation 's response
We trust you are well and warm.
Thank you so much for your fantastic response to your stay with us, we love making our guests feel at home.
Our motto "Homestay Hospitality".
Bryan B - Dec 2021
Overall rating
Lovely home - and really spacious accommodation.
Jenny S - Oct 2020
Overall rating
I was made very welcome and felt appreciated while I was at Thomsons Accommodation.
Thomson's Accommodation 's response
Thank you so much for your amazing feedback, we are happy that you had a great stay and had what you needed.
Michael J - Feb 2020
Overall rating
Most helpful and friendly. Even sponsored us with blitz and charcoal for our braai.
Thomson's Accommodation 's response
Hi Michael,
Thank you for your amazing rating and feedback.
We appreciate you taking the time to speak about your experience. We love to assist to make each guest stay unique and comfortable.
Warm regards,
Thomson's Accommodation Team
Jeanette B - Mar 2019
Overall rating
Uitmuntend.
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Excellent.
Friendly, professional, clean and neat and definitely value for money as a single traveller. Location is beautiful.
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Thomson's Accommodation 's response
Good Day Jeanette,
Thank you so much for your amazing feedback.
Hope to see soon.
Have a great day!
Regards,
Shannon
Val M - Apr 2019
Overall rating
Good.
Thomson's Accommodation 's response
Good Day Val,
Thank you so much for your amazing feedback,
We are happy that you had a good night rest and we apologise for the breakfast, we have changed the content of our description.
Hope to see you soon.
Regards,
Anonymous Guest - Apr 2019
Overall rating
Pleasant, clean and tidy, had everything I needed, but fresh milk and tea would have been fantastic.
Very pleasant, thank you. The safety is compromised by a large opening (almost the size of an iron) in the ceiling of the bedroom. Didn't know if someone might be watching me or hiding a camera there. If the hole is fixed, I would love to stay there again. At night it was difficult to find the place, although there is lighting, I could not see a name or number anywhere. There was a sound like a ticking clock that rattled through the night. I could not find the origin of the sound, and then had to sleep like that.
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De Wet V - Jun 2019
Overall rating
Baie vriendelik en netjies maar geen WiFi signal nie.
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Very friendly and tidy but no WiFi signal.
Problem with WiFi connection.
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Thomson's Accommodation 's response
Good Morning De Wet
We are so happy that your stay was enjoyed, the room was neat and tidy and we are glad we provided great service.
We would like to apologise for the bad WiFi signal we will be working on how to improve that urgently.
Thank you
Shannon
De Wet V - Jun 2019
Overall rating
Baie vriendelik en netjies, maar geen WiFi signal nie.
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Very friendly and tidy, but no WiFi signal.
If you say there is WiFi, make sure the signal is strong enough.
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Anonymous Guest - Apr 2019
Overall rating
- Capacity: 11 people
- All ages welcome
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Check-in: 14:00 to 22:00
Check-out: 10:00 - Address: 2 Long Street, The Vines, Constantia, Cape Town, 7806, Western Cape