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Thomson's Accommodation

22 reviews
Guest House

Review Summary

4.3 out of 5from 22 reviews for Thomson's Accommodation
Cleanliness
4.5/5
Service
4.1/5
Location
4.4/5
Safety
4.5/5
Value for money
4.0/5
Preshnie S - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Preshnie S
Family with young children

Wonderful, enjoyable long weekend stay.

We had a wonderful time at Thomson's. Exceptionally friendly and attentive staff, without being overbearing, and they were so accommodating to my 4-year-old who treated this like home away from home. We thoroughly enjoyed our little getaway over the long weekend as we didn't have to drive far for entertainment and food. We were even treated to breakfast at Thomson's, so we had relaxed mornings.

William M - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
William M
Family with young children

Welkom en tuis.

Baie lekker geslaap.

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Welcome and home.

Slept very well.

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Lood S - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lood S
With partner

Baie aangenaame ontvangs.

Ons was net in vir een aand en moes vroeg weer uitcheck a.g.v. ons vlugte. Ontvangs het vir ons 'n ontbytpakkie en koffie neergesit en uitcheck was baie maklik gereël.

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Very pleasant reception.

We were only in for one night and had to check out early due to our flights Reception left us a breakfast pack and coffee and check out was very easy to arrange.

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Anonymous Guest - Apr 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
3/5
Safety
3/5
Value for money
4/5
Anonymous Guest
Individual traveller

Was ok !

N/A

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Helma S - Jun 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
2/5
Helma S
Individual traveller

Die kamer was netjies en skoon, maar vir die prys het ek al beter ervaar.

Die kamer het 'n merkbare opgradering nodig (dit is baie "dated" om die Engelse woord te gebruik). Klein goedjies soos die kombers wat oud lyk en loodswaar is. Die bedkassie kort 'n verf en die bedlampie se plastiek is gekraak van ouderdom. Die kamer was koud en onpersoonlik. Ek moes gaan vra vir 'n haardroër die volgende oggend, want daar was nie een in die kamer nie. Kon ook nie die verwarmer gebruik nie, want daar was nie 'n "adapter" vir die tipe prop nie. Goedkoop koffie op die skinkbord. Ek sou dit nie waarde vir die prys noem wat ek betaal het nie.

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The room was neat and clean, but for the price I have experienced better.

The room needs a noticeable upgrade (it is very "dated" to use the English word). Little things like the blanket that looks old and feels heavy. The bedside table needs a coat of paint and the bedside lamp's plastic is cracked with age. The room was cold and impersonal. I had to ask for a hairdryer the next morning as there was none in the room. Couldn't use the heater either because there wasn't an "adapter" for the type of plug. Cheap coffee on the tray. I wouldn't call it value for the price I paid.

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Thomson's Accommodation 's response

Dear Helma,

We note your detailed comments and thank you.

There are rooms which have been planned and budgeted to be re-vamped.
Covid has been vicious and has had the most absolutely negative impact on many businesses, especially the hospitality industry.
We remain aspirational in wanting to create a positive experience for guests and do mostly get it right, and apologise for your experience.

Point of interest, our Namibian guests enjoy both the Nescafe Classic and lots ask for Ricoffy. We find guests who are particular about their brand of coffee provide it for themselves.

We also have a very diverse profile of guests with different expectations and needs.

Have a good day.
Kind regards,
Lorna Thomson

Thomson's Accommodation
Shavonna S - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shavonna S
With partner

The best place we have ever been.

The owners made us feel at home. we have never experienced such warmth at a guest house. The atmosphere is so peaceful. The breakfast was sufficient. It's not always when you are able to engage in such amazing conversations with the owners, but their transparency and words of wisdom really add value to your stay. We hope God always bless them in abundance. We will definitely choose their guesthouse again.

Nandi D - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Nandi D
Individual traveller

Baie vriendelike diens.

Parkering kan 'n probleem wees.

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Very friendly service.

Parking can be a problem.

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Tracy V - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Tracy V
With partner

Pleasant, friendly staff. Comfortable homely feel.

The only issue was the doubled-up parking in the garage. If people needed to leave early we were woken up to move cars.

Thomson's Accommodation 's response

Good morning Tracy,
Thank you so much for your kind words, we do want to apologise for the parking arrangements that might have inconvenienced you in any way.

Keep well and have an amazing festive season.
Thomson's Accommodation Team

Thomson's Accommodation
Deon V - Sep 2022
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Deon V

Ontvangs personeel afwesig.

Baie netjies en veilig. Goeie ligging omrede ons by die hospitaal moes wees. Vriendelike staff, maar ontvangspersoneel afwesig. Sou ook lekker gewees het om 'n klein ontbyt (snacks) te kry in die oggende vir die tarief per nag wat gevra word. Julle kan daaraan dink om 'n kragopwekker aan te skaf tydens loadshedding. As die krag af is, is daar ook nie water toevoer nie.

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Reception staff absent.

Very neat and safe. Good location because we had to be at the hospital. Friendly staff, but reception staff absent. It would also have been nice to get a small breakfast (snacks) in the mornings for the rate per night that is being asked. You can think about purchasing a generator during loadshedding. If the power is off, there is no water supply either.

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Thomson's Accommodation 's response

Good day Deon,

Thank you so much for taking the time to provide us with feedback on your stay with us, it is really appreciated.
We want to apologise if our staff seemed absent, that was not our intention.

We would also like to say that we were wrong to not mention that we offer breakfast at an extra charge as the room booked was a self-catering room.

With our guest bedrooms a basic breakfast is included in the rate.

Thank you once again for choosing to stay with us

Warm Regards,
Thomson's Accommodation Team

Thomson's Accommodation
Adéle S - Mar 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Adéle S
Family with teenagers

Gasvry.

Het verblyf geniet, alles netjies en gemaklik.

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Hospitable.

Enjoyed the stay, everything was neat and comfortable.

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Thomson's Accommodation 's response

Good Morning Adele

Thank you for your amazing feedback!
We are happy that your stay was enjoyed with us.

Hoping to see you soon!

Warm Regards
Thomson's Accommodation Team

Thomson's Accommodation
Anonymous Guest - Apr 2022
Overall rating
Cleanliness
4/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
4/5
Anonymous Guest
On business
Danelle S - Jul 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
2/5
Danelle S
Family with teenagers

Constantia disappointment.

The accommodation is dated and was a disappointing booking for a Constantia area. The photos show the room after a fresh paint and light carpets. It is not what we expected - carpets had horrible marks on it and the room needs paint and upgrade. Breakfast was included in the price. To our disappointment, we were told (in July 2022) that due to Covid there is no hot breakfast. I won't embarrass them by disclosing what their "cold breakfast" consisted of. Don't mislead guests- there are thousands of properties to choose from.

Thomson's Accommodation 's response

Hi Danelle

Thank you for your honest opinion about your stay with us, we do apologise for inconveniences that occurred.
We really hope that once we improve on all the aspects mentioned you will return to give us another chance to enjoy our establishment

Warm Regards
Thomson's Accommodation Team

Thomson's Accommodation
Thanyani M - Jun 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
5/5
Thanyani M
Individual traveller

It was pleasant, home away from home.

Very quiet place, neat, accessible and feels like home.

Thomson's Accommodation 's response

We trust you are well and warm.
Thank you so much for your fantastic response to your stay with us, we love making our guests feel at home.
Our motto "Homestay Hospitality".

Thomson's Accommodation
Bryan B - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
4/5
Bryan B
Family with teenagers

Lovely home - and really spacious accommodation.

Breakfast was included but only continental. Hot breakfast was not available without prior notice and would be charged for.

Jenny S - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jenny S
Individual traveller

I was made very welcome and felt appreciated while I was at Thomsons Accommodation.

I booked the budget room which although small contained everything I needed.

Thomson's Accommodation 's response

Thank you so much for your amazing feedback, we are happy that you had a great stay and had what you needed.

Thomson's Accommodation
Michael J - Feb 2020
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Michael J
Individual traveller

Most helpful and friendly. Even sponsored us with blitz and charcoal for our braai.

The accommodation was exactly as I saw it on the website.

Thomson's Accommodation 's response

Hi Michael,

Thank you for your amazing rating and feedback.
We appreciate you taking the time to speak about your experience. We love to assist to make each guest stay unique and comfortable.

Warm regards,
Thomson's Accommodation Team

Thomson's Accommodation
Jeanette B - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jeanette B
With friends

Uitmuntend.

Vriendelik, professioneel, skoon en netjies en definitief waarde vir geld as 'n enkelreisiger. Ligging is pragtig.

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Excellent.

Friendly, professional, clean and neat and definitely value for money as a single traveller. Location is beautiful.

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Thomson's Accommodation 's response

Good Day Jeanette,

Thank you so much for your amazing feedback.
Hope to see soon.

Have a great day!

Regards,
Shannon

Thomson's Accommodation
Val M - Apr 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Val M
With partner

Good.

Pleasant and welcoming, slept well and so close to the Medi Centre. Very welcoming and pleasant, did advertise breakfast, but it was not a full breakfast.

Thomson's Accommodation 's response

Good Day Val,

Thank you so much for your amazing feedback,
We are happy that you had a good night rest and we apologise for the breakfast, we have changed the content of our description.

Hope to see you soon.

Regards,

Thomson's Accommodation
Anonymous Guest - Apr 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
2/5
Value for money
4/5
Anonymous Guest
On business

Pleasant, clean and tidy, had everything I needed, but fresh milk and tea would have been fantastic.

Very pleasant, thank you. The safety is compromised by a large opening (almost the size of an iron) in the ceiling of the bedroom. Didn't know if someone might be watching me or hiding a camera there. If the hole is fixed, I would love to stay there again. At night it was difficult to find the place, although there is lighting, I could not see a name or number anywhere. There was a sound like a ticking clock that rattled through the night. I could not find the origin of the sound, and then had to sleep like that.

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De Wet V - Jun 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
De Wet V
Individual traveller

Baie vriendelik en netjies maar geen WiFi signal nie.

Probleem met WiFi konneksie.

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Very friendly and tidy but no WiFi signal.

Problem with WiFi connection.

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Thomson's Accommodation 's response

Good Morning De Wet

We are so happy that your stay was enjoyed, the room was neat and tidy and we are glad we provided great service.
We would like to apologise for the bad WiFi signal we will be working on how to improve that urgently.

Thank you
Shannon

Thomson's Accommodation
De Wet V - Jun 2019
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
De Wet V
Individual traveller

Baie vriendelik en netjies, maar geen WiFi signal nie.

As jy sê daar is WiFi, maak seker die sein is sterk genoeg.

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Very friendly and tidy, but no WiFi signal.

If you say there is WiFi, make sure the signal is strong enough.

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Anonymous Guest - Apr 2019
Overall rating
Cleanliness
3/5
Service
2/5
Location
2/5
Safety
4/5
Value for money
2/5
Anonymous Guest
With partner
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  • Capacity: 11 people
  • All ages welcome
  • Check-in: 14:00 to 22:00
    Check-out: 10:00
  • Address: 2 Long Street, The Vines, Constantia, Cape Town, 7806, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAEBj7LBiOY9yGswzyBqCGD9imFyyzMCf3FUx2AjYqe77MZIU0C7?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 380 per night, for 2 ppl 22 5 1 5 2 Long Street The Vines, Constantia 7806 Western Cape 021 201 8900 14:00-22:00 10:00 -34.027217250705 18.459869027138
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