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Tropicana Lodge & Function Venue

Review Summary

3.2 out of 5from 74 reviews for Tropicana Lodge & Function Venue
Cleanliness
2.9/5
Service
3.1/5
Location
3.7/5
Safety
3.8/5
Value for money
2.8/5
Tinus S - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tinus S
With partner

Baie lekker.

Het baie lekker gebly.

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Very nice.

Had a great stay.

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Nela M - Aug 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nela M
With friends

Lekker wegbreek gewees.

Dit was baie rustig en het goeie diens ontvang.

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Had a nice break.

It was very peaceful and received good service.

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Charlton H - May 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charlton H
Large group

Uitstekend gewees.

Ons het lekker gebly en goeie gasvryheid gehad.

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Was excellent.

We had a nice stay and good hospitality.

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Charlton H - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charlton H
With friends

Uitstekend.

Ja, ek het baie lekker gebly en ek het dit geniet.

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Outstanding.

Yes, I had a great stay and I enjoyed it.

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Maggie M - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maggie M
With friends

Relaxing.

Beautiful, but we need a TV in the room, and they must build a swimming pool. It's beautiful and relaxing.

Deon S - Jul 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Deon S
With partner

Was 'n rustige atmosfeer.

Ja, die kamer was fantasties, net soos ek ook met hul diens tevrede was. Die restaurant en fasiliteite is baie netjies en besonders.

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Was a peaceful atmosphere.

Yes, the room was fantastic, just as I was also pleased with their service. The restaurant and facilities are very neat and special.

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Khensani M - Nov 2024
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Khensani M
With friends

Enjoyed my stay.

It is really a nice place, the staff and management are friendly. The only thing they can improve is the kitchenware and maybe adding a pool on the premises, but besides that, the place is great.

Anonymous Guest - Feb 2024
Overall rating
Cleanliness
1/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With partner

Will hardly use them again.

Disappointing. cleanliness a problem.

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Kenneth Thami M - Mar 2024
Overall rating
Cleanliness
3/5
Service
5/5
Location
3/5
Safety
2/5
Value for money
3/5
Kenneth Thami M
Individual traveller

Not too bad.

The place was clean even though the furniture was old. There was no TV, and there was too much noise from people. Dogs were all over the property, and I couldn't get out in the morning as I was scared of the dogs. Overall, the staff was friendly.

Petro S - Apr 2024
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
5/5
Value for money
1/5
Petro S
With partner

Sal nie weer daar kuier nie dankie.

Die hele kamer was oortrek met miere. Daar was nie tee of melk nie. Geen koppies om eers koffie te drink nie. Wasbak drein is verstop. Warmwater is amper niks. Bedliggies flikker aan en af.

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Will not visit there again thanks.

The whole room was covered with ants. There was no tea or milk. No cups to even drink coffee. Sink drain is clogged. Hot water is almost nothing. Bedside lights flicker on and off.

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Andre V - Feb 2024
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
1/5
Andre V
With friends

Swak!

Sal nie weer daar bly nie en sal die plek glad nie aanbeveel vir ander mense. Die beddens is hol gelê, geen koffiegeriewe in kamers, die klein bietjie melk in gesamentlike kombuis se yskas was suur, die stortkrane werk nie behoorlik nie. Ons vriend was in 'n ongeluk die oggend, ons kon glad nie by die hek uit nie, beide nommers was af wat gebel moes word om die hek oop te maak! Ons kon na 08:00 eers daar uit.

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Weak!

Will not stay there again and will not recommend the place to other people at all. The beds are hollow, no coffee facilities in rooms, the little bit of milk in the shared kitchen's fridge was sour, the shower taps don't work properly. Our friend was in an accident in the morning, we couldn't get out the gate at all, both numbers were down that had to be called to open the gate! We could only get out of there after 08:00.

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Anonymous Guest - Oct 2024
Overall rating
Cleanliness
1/5
Service
2/5
Location
1/5
Safety
2/5
Value for money
1/5
Anonymous Guest
With friends
Sydney D - Aug 2024
Overall rating
Cleanliness
1/5
Service
1/5
Location
2/5
Safety
1/5
Value for money
1/5
Sydney D
With partner

More for bikers and backpackers.

This place has so much potential but looks like it is stuck in time. The tour of the place was just the room and bar. The room we stayed in was so outdated and not the cleanest. Owners were okay. Dogs were very cute. Our room was not the safest due to our door that didn't lock and the people who kept walking past our door. Even if the owner explained the loudness, I'm just disappointed they didn't respect the people sleeping here.

Karen R - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Karen R
With partner

We had a wonderful stay.

It was our second visit and we already look forward to the next visit. The place is nice, quiet, and clean. It feels like you are at home, and the people are very friendly. We had a wonderful weekend, it was our second visit and will not be our last. A nice place just to relax and enjoy.

Engela K - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Engela K
With partner

Gesellige verblyf.

Gasheer en -dame baie behulpsaam en vriendelik.

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Cozy stay.

Host and lady very helpful and friendly.

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Jan L - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jan L
With partner

Stil en rustige omgewing.

Baie lekker plek om te oornag en baie vriendelike eienaar en personeel.

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Quiet and peaceful environment.

Very nice place to spend the night and very friendly owner and staff.

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Cornea E - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cornea E
With partner

Baie netjies, pizzas was bitter lekker.

Het verblyf gesoek vir net 1 nag, het Om die Dam-wedloop gedoen. Tropicana bied verblyf vir net 1 nag, wonderlik, meeste plekke 2 of meer aande. Kamers was netjies, heerlike pizzas vir aandete. Kan beslis aanbeveel.

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Very neat, pizzas were very tasty.

Looking for accommodation for just 1 night, did the Om die Dam race. Tropicana offers accommodation for just 1 night, great, most places 2 or more nights. Rooms were neat, delicious pizzas for dinner. Can definitely recommend.

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Michael D - Jun 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
3/5
Michael D
With partner

The pool area and dining area we enjoyed.

The room we booked was double booked and the lady at the lodge gave us a down-graded room. However, the Manager later made up for it.

Willem B - Aug 2023
Overall rating
Cleanliness
2/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Willem B
With partner

Goed vir oornag.

Tuin baie verwaarloos. Toilet was verstop. Lugreëling werk nie.

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Good for overnight.

Garden very neglected. Toilet was clogged. Air conditioning not working.

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Vicki J - Oct 2023
Overall rating
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
2/5
Vicki J
Large group

Oulike plekkie, maar kort bietjie TLC en koffiegeriewe in die kamers.

Ons het lekker geslaap, ten spyte van klein dingetjies.

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Cute little place, but needs some TLC and coffee facilities in the rooms.

We slept well, despite small things.

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Marinda L - Mar 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
3/5
Marinda L
With partner

Rustig.

Goeie, vinnige oornagplekkie.

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Restful.

Good, quick stopover.

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Anonymous Guest - Oct 2023
Overall rating
Cleanliness
1/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
2/5
Anonymous Guest
With friends

Dirty, unkempt, neglected and creepy!

Bunch of hair in the shower. Frog in one bathroom, poof lying everywhere. Beautiful big lovable dogs - covered in ticks. Under the cushion of one of the chairs was change and other items. Not cleaned at all. Is generally DIRTY and neglected. If I had a choice, I would not spend the night there.

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Michael A - Apr 2023
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
3/5
Value for money
1/5
Michael A
With partner

Less than pleasant.

Poorly maintained unit, incredibly noisy until well after midnight due to music from the bar and pool hall. Air soured by the goat pen next to the rooms.

Jolanda B - Nov 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
2/5
Safety
2/5
Value for money
1/5
Jolanda B
With partner

Sal nie weer van hulle gebruikmaak nie.

Sal nie aanbeveel nie, geen warm water gehad in ons kamer nie. Moet netheid opskerp. Hulle ingang-interkom werk nie by die hek nie, harde musiek in die aand, kry nie rus nie.

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Will not use them again.

Would not recommend, had no hot water in our room. Need to step up cleanliness. Their entrance intercom doesn't work at the gate, loud music in the evening, can't rest.

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Tanya V - Oct 2023
Overall rating
Cleanliness
1/5
Service
2/5
Location
1/5
Safety
2/5
Value for money
1/5
Tanya V
Family with young children

Nie die skoonste verblyf nie.

Kamers was redelik netjies. Maar handdoeke het gate in en ruik nie lekker nie. Badkamerlig werk nie, waaier werk nie, bedlampies werk nie, stortgordyn is vuil, stortwater tap nie uit nie en staan in 'n plas water wanneer jy stort. Kroeg is baie duur met hulle koeldranke. Geen ketel, koppies of mikrogolf in die kamer nie. Moet dit nie verwag nie. Maar anders as dit, was die bed mooi opgemaak.

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Not the cleanest accommodation.

Rooms were quite neat. But towels have holes in them and don't smell good. Bathroom light doesn't work, fan doesn't work, bedside lights don't work, shower curtain is dirty, shower water doesn't drain and stands in a puddle when you shower. Bar is very expensive with their soft drinks. No kettle, cups or microwave in the room. Don't expect it. But other than that, the bed was nicely made.

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David R - Sep 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
3/5
Value for money
1/5
David R
With partner

I was not shown the kitchen. The noise from the bar was terrible.

On arrival, the lady showed us our rooms and the lounge only. We only saw the kitchen at Tropicana Lodge & Function Venue on the last day of our stay. We struggled to organize the braai, from cleaning the braai stand to cooking. Then, the same night, there was a terrible noise from the bar, like a live band or something. I couldn't sleep until 2 am.

Cassie S - Sep 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Cassie S
With partner

Sal nie die lodge vir enige reisiger aanbeveel nie.

Sal nie die lodge aan enigeen voorstel terwyl die huidige eienaars daar is nie. Ons het daar oorgebly op Saterdag 2de September 2023. Die kamer is glad nie na wense nie, die bed is so hol geslaap dit voel of jy in 'n boot lê, die musiek was oorverdowend en ons kon glad nie slaap nie, ek het 00H30 opgestaan en die eineaar gaan vra (hy sit in die kroeg) wanneer gaan die musiek ophou of om dit sagter te sit want ons kon nog glad nie slaap nie, hy antwoord my toe baie arrogant, as ons nie van die musiek hou nie sal hy ons geld teruggee en ons kan die perseel verlaat. Na ons 'n paar woorde gewissel het, het ons maar opgepak nogsteeds met oorverdowende musiek in ons ore en die lodge verlaat om 01H00 terug Benoni toe. Ons is gereelde reisigers en slaap gereeld oor, nog nooit so 'n arrogante eienaar teëgekom nie, en dit by 'n lodge! Lyk my die kroeg en drank is vir hom meer belangrik as die oorslaapgaste wat ook betaal vir diens.

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Would not recommend the lodge to any traveller.

Would not recommend the lodge to anyone while the current owners are there. We stayed there on Saturday 2nd September 2023. The room is not at all to our liking, the bed is so hollow it feels like you are lying in a boat, the music was deafening and we couldn't sleep at all, I have 00H30 got up and went to ask the guy (he is sitting in the bar) when is the music going to stop or to turn it down because we still couldn't sleep at all, he answered me very arrogantly, if we don't like the music he will return our money and we can leave the premises. After exchanging a few words, we packed up still with deafening music in our ears and left the lodge at 01H00 back to Benoni. We are frequent travelers and frequent overnighters, never encountered such an arrogant owner, and this at a lodge! It seems to me that the bar and drinks are more important to him than the overnight guests who also pay for service.

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Richard L - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Richard L
With partner

Very pleasant stay.

My spouse and I really enjoyed our stay, the place is beautiful. Would highly recommend to others.

Susan M - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Susan M
With partner

Heerlik rustig en ontspannend.

Darita is 'n wonderlike gasvrou, vir wie niks te veel moeite is nie. Gaste se gerief is vir haar baie belangrik. Die hele oord spel rustigheid en mens kan jou batterye behoorlik herlaai daar. Die kos in die restaurant is van bogemiddelde gehalte en absoluut smaaklik.

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Wonderfully peaceful and relaxing.

Darita is a wonderful hostess, for whom nothing is too much trouble. Guests' comfort is very important to her. The whole resort spells tranquility and you can properly recharge your batteries there. The food in the restaurant is of above average quality and absolutely delicious.

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Rita M - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Rita M
With partner

Hierdie is net basies, geen yskas net vir slaap.

Vriendelike personeel. Ons het net oorgeslaap vir 1 aand, het in kroeg deel gaan sit oor kamer nie voorsiening maak nie.

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This is just basic, no fridge just for sleeping.

Friendly staff. We only stayed over for 1 night, sat in bar part because room does not provide.

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Segametsi P - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
2/5
Safety
5/5
Value for money
5/5
Segametsi P
With friends

We really enjoyed.

Value for money and safety in accommodation.

Bernice U - Feb 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Bernice U
With partner

Kan werk aan 'n paar goed.

Is dalk beter om gaste in te lig dat daar nie 'n kragopwekker is nie. Gaste kamers se krane moet aan gewerk word. Watervloei is baie swak.

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Could work on some stuff.

Might be better to inform guests that there is no generator. Guest room faucets need to be worked on. Water flow is very poor.

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Tropicana Lodge & Function Venue 's response

Baie dankie vir u terugvoer. Die watervloei was heelwaarskynlik beinvloed deurdat die tenk nog nie volledig vol was na kragonderbreking nie. Ons beskik wel oor "n kragopwekker en kan nou glad nie bepaal wanneer u hier was of hoe laat die onderbreking onstaan het nie, of vir hoe lank dit geduur het nie. As 'n reel skakel ons hom net in werklike nood aan.

Tropicana Lodge & Function Venue
Ferdie T - Jun 2022
Overall rating
Cleanliness
3/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
3/5
Ferdie T
With partner

Kamer was nie reg met aankoms.

Yskas was af en geen plek om in te prop nie, moes eie kragverlenging gebruik. Lugversorging het geraas, so het dit nie gebruik nie. Geen koffie en tee beskikbaar nie, moes gaan vra en toe werk die ketel ook nie. Wou ons ekstra vra omdat hulle ons opgradeer het.

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Room was not ready on arrival.

Fridge was off and no place to plug in, had to use own power extension. Aircon was noisy so didn't use it. No coffee and tea available, had to go and ask and then the kettle didn't work either. Wanted to charge us extra because they upgraded us.

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Ingrid N - Apr 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
3/5
Ingrid N
Family with young children

Gemaklik, gesellig en rustig.

Ons het gemaklik gebly. Gemaklike bed en kamer. Al wat soms steurend was, was die laataand-musiek.

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Comfortable, cozy and peaceful.

We stayed comfortably. Comfortable bed and room. All that was sometimes disturbing was the late night music.

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Andries F - Jan 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Andries F
With partner

Glad nie te sleg. Netjies en skoon.

In al die kamers is daar nie 'n waaier nie, van die kragproppe het nie gewerk nie. Maar het verder lekker gebly.

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Not too bad at all. Neat and clean.

In all the rooms there is no fan, some of the power plugs did not work. But otherwise had a nice stay.

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Senate B - Nov 2022
Overall rating
Cleanliness
2/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Senate B
With partner

It's a cool place.

I would definitely recommend this to a friend.

Anonymous Guest - Jan 2022
Overall rating
Cleanliness
3/5
Service
4/5
Location
2/5
Safety
4/5
Value for money
2/5
Anonymous Guest
Family with teenagers
Esmi J - Feb 2022
Overall rating
Cleanliness
2/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
2/5
Esmi J
With partner

Onplesierig.

Ek en my man het deurgereis vir 'n troue en besluit om hier te oornag. Ons beddegoed het gate in gehad, geen water gehad toe ons moes stort nie en toilet het gelek. Ons 'gordyne' was basies deurskynend. Ons kon uit sien en in sien. Was overall nie 'n lekker oornagsessie nie. Die plek se restaurant het lekker kos, sal dít aanbeveel.

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Unpleasant.

My husband and I were traveling through for a wedding and decided to stay the night here. Our bedding had holes in it, no water when we had to shower and toilet leaked. Our 'curtains' were basically translucent. We could see out and see in. Was overall not a nice overnight session. The place's restaurant has good food, would recommend it.

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Anonymous Guest - Oct 2022
Overall rating
Cleanliness
1/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest

Mother and daughter break away.

When we checked in, Tanya said she would upgrade us so that we could have a room attendant. The place is very nice but attention could be paid to small things like the decor and the coffee cups that were cracked and chipped. The WiFi had also been unstable. Saturday night the power went out and when we got up Sunday morning it was still off. There was no water either. There was no one in sight to help or tell us what was going on. I then asked one of the workers to call Tanya so we could check out because it was uncomfortable like that without power and water.

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Sithandile Entle N - Apr 2022
Overall rating
Cleanliness
1/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
1/5
Sithandile Entle N
With friends

Nice place, but the rooms are not entirely clean.

The place has potential, but I think they need more housekeeping personnel. The initial room we booked into was dirty (bathroom), I had to asked to be moved to another room, which was in a better state. The commune kitchen was filthy. The microwave and the fridge was very dirty. That is not a kitchen for guests who pay money to stay. I was not impressed at all.

Boitumelo M - Apr 2022
Overall rating
Cleanliness
1/5
Service
1/5
Location
2/5
Safety
5/5
Value for money
1/5
Boitumelo M
With friends

I was not happy with the place, it was a total disaster.

Their kitchen is empty, no stuff to use except for a bar fridge and a tv. No house keeping was done. Their gates are kept locked which is good for safety but every time you need to go out you have to call someone to open the gates. I was not happy about my staying so I wont go back or recommend it to anybody.

Brenda M - Dec 2022
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
1/5
Brenda M
With partner

Bad.

Bed was like sleeping on the floor. No hot water in the shower. Not tea or coffee in the room. No cared to ask how we doing until we checked out.

Tropicana Lodge & Function Venue 's response

Hi Brenda,

Sorry to hear about your unsatisfactory experience. It is a great pity though, that you didn't complain whilst you were here, then something would have been done to satisfy you. Should we have been unable to make you happy, it is our policy to give a full refund.

Tropicana Lodge & Function Venue
Anonymous Guest - Aug 2022
Overall rating
Cleanliness
2/5
Service
2/5
Location
1/5
Safety
2/5
Value for money
1/5
Anonymous Guest
With partner

Never ever again.

Geyer in room. No glasses in room. Gate every time you drive you must call receive. Sometimes it is not picked up. Then you have to walk to reception. Rugby generator did not work. No rugby. Music so loud can't sleep. Wanted to give me a room that doesn't have a key because it's safe with them. Asked for a room with key. I have always been very satisfied with good sleep but now I will be careful.

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Christine B - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Christine B
With partner

Lekker gekuier, braai area, kamer, en tuin baie mooi en netjies.

Gesamentlike kombuis het bietjie aandag nodig. Kort nuwe eetgerei asook 'n mikrogolf. En die jacuzzi werk nie, hul sê die pomp is gesteel, dit was nogal 'n groot teleurstelling.

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Had a great time, braai area, room, and garden very nice and tidy.

Shared kitchen needs some attention. Short new cutlery as well as a microwave. And the jacuzzi doesn't work, they say the pump was stolen, it was quite a big disappointment.

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Nicky G - May 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
5/5
Value for money
3/5
Nicky G
With partner

Rustig.

Als baie nice. Ons het net amper geen water by stort gehad nie.

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Restful.

If very nice. We just had almost no water at shower.

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Susan D - Aug 2021
Overall rating
Cleanliness
1/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
3/5
Susan D
With partner

Verstopte wasbak, ou goed in yskas.

Ek is teleurgesteld in die akkommodasie. Ons wasbak was verstop. Dis gerapporteer. Dis nie reggemaak nie, want hulle het nie ekstra sleutels vir die kamer nie. Die yskas het oop yogurts ingehad, gebruikte melk en koeldrank. Ons moes vra vir 'n koppie om koffie te kan drink. Dis vir my n probleem omdat ons met Covid lewe. Hoe maak hulle hulle kamers skoon? Dis was definitief nie vir my die prys per nag werd nie. Sal nie weer daar bly nie.

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Clogged sink, old stuff in fridge.

I am disappointed in the accommodation. Our sink was clogged. It's reported. It's not fixed because they don't have extra keys for the room. The fridge contained open yogurts, used milk and soft drinks. We had to ask for a cup to be able to drink coffee. It's a problem for me because we live with Covid. How do they clean their rooms? It was definitely not worth the price per night for me. Will not stay there again.

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Mpho Elsie S - Oct 2021
Overall rating
Cleanliness
4/5
Service
2/5
Location
2/5
Safety
5/5
Value for money
2/5
Mpho Elsie S
With partner

Pleasant stay.

They should fix their showers, they are not working properly.

Rassie J - Mar 2021
Overall rating
Cleanliness
2/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
2/5
Rassie J
With partner

Sanitary and bedding requires extreme attention.

Although the reception and entertainment areas are neat and of high standard, the rooms (the actual focus for visitors) require extreme attention.

Barbara T - Oct 2021
Overall rating
Cleanliness
1/5
Service
2/5
Location
5/5
Safety
3/5
Value for money
1/5
Barbara T
With partner

Unimpressed.

Room too small for the money I paid, found shower dirty, shower door kept on coming out, no fan in the room, kitchen was dirty and sink on the inside had fat residue, the microwave oven is old and rusty.

Rick E - Sep 2021
Overall rating
Cleanliness
1/5
Service
2/5
Location
4/5
Safety
2/5
Value for money
3/5
Rick E
With partner

Very friendly but facilities far from acceptable.

See stars

Jeryldene S - Oct 2021
Overall rating
Cleanliness
3/5
Service
1/5
Location
2/5
Safety
2/5
Value for money
2/5
Jeryldene S
With partner

Op die webtuiste se dit B&B maar glad nie so nie.

Ek voel die plek was glad nie goed nie, ons was op 'n baie slegte manier ontvang. Dit is glad nie 'n B&B nie want daar is nie ontbyt nie al se dit so moet jy R60 by betaal nadat ons klaar R700 vir die aand betaal het. Daar was glad nie 'n ketel of koffie en tee nie. Die stort wat ons gehad het, het geen waterdruk gehad nie en het met baie min water gestort. Die water het erg uit die stort uit geloop tot in die kamer. Ek voel daar moet na die eenhede gekyk word. Sal nie aan beveel nie, daar sal na die webtuiste gekyk moet word.

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On the website it says B&B but it's not like that at all.

I feel the place was not good at all, we were received in a very bad way. It is not a B&B at all because there is no breakfast even though it says so, you have to pay R60 after we have already paid R700 for the evening. There was no kettle or coffee and tea at all. The shower we had had no water pressure and showered with very little water. The water was leaking badly from the shower into the room. I feel the units should be looked at. Would not recommend, will have to look at the website.

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Lorna R - Dec 2021
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
2/5
Value for money
1/5
Lorna R
Family with teenagers

Horrible.

Tropicana Lodge & Function Venue must be removed from the list of holiday places, it is way too old, filthy, the kitchen is the worst, bedrooms are way too small with old bedding that smells cigarette. The owner is not professional, not helpful or bother to come over and assist when we had queries. We saw her the first day we checked in and never saw her again. Every time you drive out you must call them to open the gate, so if you do not have airtime you are in trouble. The dining hall couches are torn, smelly and you just fall inside when you sit. The room is so dark because there are no windows. Their pictures are deceiving. They do not clean the yard. I do not think any amount is worth paying for the place They don't even have a proper parking space.

Louis H - Mar 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Louis H
With partner

Rustig.

Was awesome en die tuine is pragtig. Sal beslis aanbeveel by vriende en familie.

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Tranquil.

Was awesome and the gardens are stunning. Highly recommended.

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Victoria M - Jan 2020
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Victoria M
With partner

My husband and I had peace of mind and we really enjoyed the atmosphere.

The staff are friendly, always ready to help.

Anonymous Guest - Mar 2020
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With partner

Sleeping place was good. Customer service was poor.

After the full stay was done by electronic transfer, we were confronted that we only paid a deposit. We have shown our proof of payment. It left a bitter taste.

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Leon V - Dec 2020
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
4/5
Value for money
2/5
Leon V
With partner

Not as advertised!

None of the photos on the website was part of what we saw during our stay.

Yolandi D - Dec 2020
Overall rating
Cleanliness
2/5
Service
2/5
Location
1/5
Safety
1/5
Value for money
1/5
Yolandi D
With partner

Was glad nie wat ons verwag het nie.

Geen handdoeke in die kamers nie. Daar is net ’n ketel en nie eens tee of koffie in die kamers nie. Baie klein. Die foto's het baie meer gewys as wat mens kry. Die parkering is ver van die kamers af.

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Was not at all what we expected.

No towels in the rooms. There is only a kettle and not even tea or coffee in the rooms. Very small. The pictures showed a lot more than what one gets. The parking is far from the rooms.

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Michelle B - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Michelle B
With partner

Loved the surroundings, food and the personal interaction of the owners.

It was really lovely and will definitely come again and have recommended it to my family and friends.

Namatshega D - Sep 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Namatshega D
With partner

Good customer service and value for money.

The place is exactly as depicted in the pictures and the staff is friendly.

Celri R - Feb 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Celri R

Lekker, maar kort paar verbeterings.

Ek sal aanbeveel dat julle miskien kyk na 'n dakwaaier in die kamer. Die kamers is vreeslik warm en die een kamer se waaiertjie kon nie eers draai nie. Sit miskien maar net 'n keteltjie en bietjie koffie vir julle gaste in die kamer. En julle storte se ingange is vreeslik klein! Dit is vreeslik ongemaklik om in die stort in te kom en uit te kom. Verder was alles baie lekker.

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Nice but needs improvement.

I would recommend that you look at a ceiling fan in the room. The rooms are very warm and the one room's fan couldn't even turn. Perhaps just put a kettle and some coffee for your guests in the room. And your showers' entrances are terribly small! It is very uncomfortable to get in and out of the shower. Otherwise, everything was very nice.

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Nicolene D - Jun 2019
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Nicolene D
With partner

Baie lekker en rustige omgewing.

Baie lekker plek. Water vir stort was net 'n probleem. Sukkel met waterdruk. Kon nie behoorlik stort nie.

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Very nice and peaceful environment.

Very nice place. Water for shower was only a problem. Trouble with water pressure. Couldn't shower properly.

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Linda D - Sep 2019
Overall rating
Cleanliness
2/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
2/5
Linda D
With friends

Nie wat ek verwag het nie.

Matras is jare oud, blinds en badkamerdeur is stukkend. Nie eens 'n ketel in die kamer om koffie te maak as mens wakker word nie.

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Not what I expected.

Mattress in the room is old, blinds and bathroom door are broken. Not even a kettle in the room for coffee.

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Anonymous Guest - Dec 2019
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Anonymous Guest
Family with young children
Maryke B - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Maryke B
With partner

Wonderlike mense en wonderlike diens.

Baie vriendelike en behulpsame mense. Geen probleme gehad met enigiets nie.

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Great people and great service.

Very friendly and helpful people. Had no problems with anything.

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Jabu M - Jan 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Jabu M
With friends

The place needs entertainment, eg swimming pool.

Not a bad place at all, just kind of boring because of lack of entertainment.

Anonymous Guest - Dec 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With partner

Very tight and warm.

The room was very cramped and stuffy. No roof fan to push the air around a bit. But overall not a bad place.

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Trix D - Jul 2018
Overall rating
Cleanliness
3/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
3/5
Trix D
With friends

Nie beïndruk nie.

Die plek het verwaarloos gelyk. Verlepte blomme op die bedkassie, dooie visse in die amper leë visdam en sekuriteitshek wat nie werk nie. Badkamer is bitter klein. 'n Ketel met koffie sou ook lekker gewees het in die kamer. Die tuin was darem mooi versorg.

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Not impressed.

The place looked very neglected. Withered flowers on bedside table, dead fish in the almost empty pont and the security gate did not work. The bathroom was very small. A kettle with coffee would've been nice in the room. The garden look well manicured.

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Riaan B - Sep 2018
Overall rating
Cleanliness
1/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
1/5
Riaan B
With partner

Foto's is nie wat jy kry nie.

Die beddens is deurgeslaap en die kussing is 'n geel kleur en baie oud.

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Photos are not what you get.

The beds are slept through and the pillow is a yellow color and very old.

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Frank G - Jan 2018
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Frank G
Individual traveller

Glad nie lekker.

Geen ketel in kamer om koffie te maak. Hek het nie behoorlik gewerk nie. Geen TV in kamer. Kon nie slaap moes insekte heel aand dood maak.

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Not nice at all.

No kettle in room to make coffee. Gate was not working properly. No TV in room. Couldn't sleep had to kill insects all night.

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Tropicana Lodge & Function Venue 's response

Ons verskaf nie koffie fasiliteite in ons standaard kamers nie. Daar is wel 'n gemeenskaplike sitkamer met 'n koffie stasie, 55 cm DStv televisie, mikrogolfoond en 'n yskas vir kliënte se gebruik. Daar is ook insekdoders beskikbaar in die sitkamer en indien daar net gevra was sou die kliënt onmiddellik gehelp wees. Ons is 24 uur per dag beskikbaar en bly self op die perseel. Oor die toegangshek, weet ons ook nie wat fout was nie, omdat dit ook nie tot ons aandag gebring was nie.

Tropicana Lodge & Function Venue
Ben G - Jun 2017
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
3/5
Value for money
1/5
Ben G
With partner

Nie wat ons verwag het nie.

Ek gaan besigheid met myn doen naby Lodge en wou dan my mense daar laat bly het want ons is van Mpumalanga. Die volgende was nie aanvaarbaar nie: Die foto van Lodge is misleidend. Ons het nie gebly in die gedeelte soos op foto. Dit is wanvoorstelling. Daar was nie 'n prop vir die wasbak nie. Daar was nie lakens op bed nie. Net 'n duvet en matrascover. Daar was nie koffie, koppies of glase in die kamer nie. Daar was nie hangers vir jou klere nie. Daar was nie seep en shampoo vir gaste nie. Daar was nie 'n stoel in kamer om op te sit nie. Ek bly kort-kort in ander plekke en die prys per kop is dieselfde en dit is waarmee ek die Lodge vergelyk. Ek sal vir my span met hulle besoeke ander akkommodasie soek. Met al die ander gastehuise in kompetisie sou ek verwag dat die mense se plekke kompeterend sal wees. Glad nie tevrede met besoek nie.

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Not what we expected.

I'm doing business on a mine near the Lodge and I wanted my people to stay there because we are from Mpumalanga. The following was not acceptable: The photo of Lodge is misleading. We did not stay in the section as seen in photo. This is misrepresentation. There was no plug for the sink. There were no sheets on the bed. Just a duvet and mattress cover. No coffee, cups or glasses in the room. There were no hangers for your clothes. No soap and shampoo for guests. No chair in the room to sit. I often stay at other places and the price per head is the same Next time I will seek other accommodation for my team. With all the other guesthouses competing for guests, I would expect this places to be competitive. Not happy with my stay.

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Johan H - Feb 2017
Overall rating
Cleanliness
1/5
Service
3/5
Location
4/5
Safety
1/5
Value for money
2/5
Johan H
Individual traveller

Nie die beste nie.

Aircon klink soos 'n trekker in jou kamer. Net nie 'n goeie plek nie.

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Not the best.

Aircon sounds like a tractor in your room. Not a good place.

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Tropicana Lodge & Function Venue 's response

Baie dankie vir die terugvoer, die lugversorger is intussen herstel.

Tropicana Lodge & Function Venue
Mari G - Jul 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mari G
Individual traveller

'n Lieflike groen omgewing.

Ek was baie tevrede met Tropical Gardens Lodge. Christo-hulle was baie vriendelik en my kamer was netjies en skoon.

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Lovely green area.

I was very happy with Tropical Gardens Lodge. Christo was very friendly and my room was neat and clean.

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Tsholofelo M - Aug 2016
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Tsholofelo M
With friends

Poor service.

Staff was not friendly, we were given poor service, Bedding and towels were not changed, it was so unhygienic, we found the bedding with stains.

Tropicana Lodge & Function Venue 's response

We can assure you that if clients complained to us at the time of their stay and not only afterwards, everything would have been sorted to their satisfaction. Failing which, a full refund would have been given.

Tropicana Lodge & Function Venue
From
From R 700
per night, for 2 ppl
From
R 700
per night, for 2 ppl
Make a Booking
  • Capacity: 20 people
  • No children under 16
  • Check-in: 14:00 to 23:00
    Check-out: 10:00
  • Address: Old Rustenburg Road (R104), Damdoryn, 0280, North West
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA7f9f81097640512b17f36263c13d3e28e09e658fa792e6e190076e982c3e7a13d682ac6e4ee22c8bb33b4c2e4a02e73a5ef6?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R700 per night, for 2 ppl 74 5 1 4 Old Rustenburg Road (R104) Damdoryn 0280 North West 021 201 8900 14:00-23:00 10:00 -25.720060941332 27.786959856749