Tropicana Lodge & Function Venue
Review Summary
Tinus S - Sep 2024
Overall rating
Baie lekker.
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Very nice.
Had a great stay.
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Nela M - Aug 2024
Overall rating
Lekker wegbreek gewees.
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Had a nice break.
It was very peaceful and received good service.
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Charlton H - May 2024
Overall rating
Uitstekend gewees.
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Was excellent.
We had a nice stay and good hospitality.
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Charlton H - Mar 2024
Overall rating
Uitstekend.
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Outstanding.
Yes, I had a great stay and I enjoyed it.
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Maggie M - Feb 2024
Overall rating
Relaxing.
Deon S - Jul 2024
Overall rating
Was 'n rustige atmosfeer.
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Was a peaceful atmosphere.
Yes, the room was fantastic, just as I was also pleased with their service. The restaurant and facilities are very neat and special.
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Anonymous Guest - Feb 2024
Overall rating
Will hardly use them again.
Disappointing. cleanliness a problem.
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Kenneth Thami M - Mar 2024
Overall rating
Not too bad.
Petro S - Apr 2024
Overall rating
Sal nie weer daar kuier nie dankie.
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Will not visit there again thanks.
The whole room was covered with ants. There was no tea or milk. No cups to even drink coffee. Sink drain is clogged. Hot water is almost nothing. Bedside lights flicker on and off.
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Andre V - Feb 2024
Overall rating
Swak!
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Weak!
Will not stay there again and will not recommend the place to other people at all. The beds are hollow, no coffee facilities in rooms, the little bit of milk in the shared kitchen's fridge was sour, the shower taps don't work properly. Our friend was in an accident in the morning, we couldn't get out the gate at all, both numbers were down that had to be called to open the gate! We could only get out of there after 08:00.
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Anonymous Guest - Oct 2024
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Sydney D - Aug 2024
Overall rating
More for bikers and backpackers.
Read moreKaren R - Oct 2023
Overall rating
We had a wonderful stay.
Engela K - Sep 2023
Overall rating
Gesellige verblyf.
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Cozy stay.
Host and lady very helpful and friendly.
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Jan L - Jun 2023
Overall rating
Stil en rustige omgewing.
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Quiet and peaceful environment.
Very nice place to spend the night and very friendly owner and staff.
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Cornea E - Mar 2023
Overall rating
Baie netjies, pizzas was bitter lekker.
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Very neat, pizzas were very tasty.
Looking for accommodation for just 1 night, did the Om die Dam race. Tropicana offers accommodation for just 1 night, great, most places 2 or more nights. Rooms were neat, delicious pizzas for dinner. Can definitely recommend.
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Michael D - Jun 2023
Overall rating
The pool area and dining area we enjoyed.
Willem B - Aug 2023
Overall rating
Goed vir oornag.
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Good for overnight.
Garden very neglected. Toilet was clogged. Air conditioning not working.
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Vicki J - Oct 2023
Overall rating
Oulike plekkie, maar kort bietjie TLC en koffiegeriewe in die kamers.
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Cute little place, but needs some TLC and coffee facilities in the rooms.
We slept well, despite small things.
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Marinda L - Mar 2023
Overall rating
Rustig.
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Restful.
Good, quick stopover.
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Anonymous Guest - Oct 2023
Overall rating
Dirty, unkempt, neglected and creepy!
Bunch of hair in the shower. Frog in one bathroom, poof lying everywhere. Beautiful big lovable dogs - covered in ticks. Under the cushion of one of the chairs was change and other items. Not cleaned at all. Is generally DIRTY and neglected. If I had a choice, I would not spend the night there.
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Michael A - Apr 2023
Overall rating
Less than pleasant.
Jolanda B - Nov 2023
Overall rating
Sal nie weer van hulle gebruikmaak nie.
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Will not use them again.
Would not recommend, had no hot water in our room. Need to step up cleanliness. Their entrance intercom doesn't work at the gate, loud music in the evening, can't rest.
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Tanya V - Oct 2023
Overall rating
Nie die skoonste verblyf nie.
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Not the cleanest accommodation.
Rooms were quite neat. But towels have holes in them and don't smell good. Bathroom light doesn't work, fan doesn't work, bedside lights don't work, shower curtain is dirty, shower water doesn't drain and stands in a puddle when you shower. Bar is very expensive with their soft drinks. No kettle, cups or microwave in the room. Don't expect it. But other than that, the bed was nicely made.
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David R - Sep 2023
Overall rating
I was not shown the kitchen. The noise from the bar was terrible.
Cassie S - Sep 2023
Overall rating
Sal nie die lodge vir enige reisiger aanbeveel nie.
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Would not recommend the lodge to any traveller.
Would not recommend the lodge to anyone while the current owners are there. We stayed there on Saturday 2nd September 2023. The room is not at all to our liking, the bed is so hollow it feels like you are lying in a boat, the music was deafening and we couldn't sleep at all, I have 00H30 got up and went to ask the guy (he is sitting in the bar) when is the music going to stop or to turn it down because we still couldn't sleep at all, he answered me very arrogantly, if we don't like the music he will return our money and we can leave the premises. After exchanging a few words, we packed up still with deafening music in our ears and left the lodge at 01H00 back to Benoni. We are frequent travelers and frequent overnighters, never encountered such an arrogant owner, and this at a lodge! It seems to me that the bar and drinks are more important to him than the overnight guests who also pay for service.
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Richard L - Jan 2022
Overall rating
Very pleasant stay.
Susan M - Jan 2022
Overall rating
Heerlik rustig en ontspannend.
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Wonderfully peaceful and relaxing.
Darita is a wonderful hostess, for whom nothing is too much trouble. Guests' comfort is very important to her. The whole resort spells tranquility and you can properly recharge your batteries there. The food in the restaurant is of above average quality and absolutely delicious.
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Rita M - Jan 2022
Overall rating
Hierdie is net basies, geen yskas net vir slaap.
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This is just basic, no fridge just for sleeping.
Friendly staff. We only stayed over for 1 night, sat in bar part because room does not provide.
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Segametsi P - Dec 2022
Overall rating
We really enjoyed.
Bernice U - Feb 2022
Overall rating
Kan werk aan 'n paar goed.
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Could work on some stuff.
Might be better to inform guests that there is no generator. Guest room faucets need to be worked on. Water flow is very poor.
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Tropicana Lodge & Function Venue 's response
Baie dankie vir u terugvoer. Die watervloei was heelwaarskynlik beinvloed deurdat die tenk nog nie volledig vol was na kragonderbreking nie. Ons beskik wel oor "n kragopwekker en kan nou glad nie bepaal wanneer u hier was of hoe laat die onderbreking onstaan het nie, of vir hoe lank dit geduur het nie. As 'n reel skakel ons hom net in werklike nood aan.
Ferdie T - Jun 2022
Overall rating
Kamer was nie reg met aankoms.
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Room was not ready on arrival.
Fridge was off and no place to plug in, had to use own power extension. Aircon was noisy so didn't use it. No coffee and tea available, had to go and ask and then the kettle didn't work either. Wanted to charge us extra because they upgraded us.
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Ingrid N - Apr 2022
Overall rating
Gemaklik, gesellig en rustig.
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Comfortable, cozy and peaceful.
We stayed comfortably. Comfortable bed and room. All that was sometimes disturbing was the late night music.
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Andries F - Jan 2022
Overall rating
Glad nie te sleg. Netjies en skoon.
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Not too bad at all. Neat and clean.
In all the rooms there is no fan, some of the power plugs did not work. But otherwise had a nice stay.
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Senate B - Nov 2022
Overall rating
It's a cool place.
Anonymous Guest - Jan 2022
Overall rating
Esmi J - Feb 2022
Overall rating
Onplesierig.
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Unpleasant.
My husband and I were traveling through for a wedding and decided to stay the night here. Our bedding had holes in it, no water when we had to shower and toilet leaked. Our 'curtains' were basically translucent. We could see out and see in. Was overall not a nice overnight session. The place's restaurant has good food, would recommend it.
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Anonymous Guest - Oct 2022
Overall rating
Mother and daughter break away.
When we checked in, Tanya said she would upgrade us so that we could have a room attendant. The place is very nice but attention could be paid to small things like the decor and the coffee cups that were cracked and chipped. The WiFi had also been unstable. Saturday night the power went out and when we got up Sunday morning it was still off. There was no water either. There was no one in sight to help or tell us what was going on. I then asked one of the workers to call Tanya so we could check out because it was uncomfortable like that without power and water.
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Sithandile Entle N - Apr 2022
Overall rating
Nice place, but the rooms are not entirely clean.
Boitumelo M - Apr 2022
Overall rating
I was not happy with the place, it was a total disaster.
Brenda M - Dec 2022
Overall rating
Bad.
Tropicana Lodge & Function Venue 's response
Hi Brenda,
Sorry to hear about your unsatisfactory experience. It is a great pity though, that you didn't complain whilst you were here, then something would have been done to satisfy you. Should we have been unable to make you happy, it is our policy to give a full refund.
Anonymous Guest - Aug 2022
Overall rating
Never ever again.
Geyer in room. No glasses in room. Gate every time you drive you must call receive. Sometimes it is not picked up. Then you have to walk to reception. Rugby generator did not work. No rugby. Music so loud can't sleep. Wanted to give me a room that doesn't have a key because it's safe with them. Asked for a room with key. I have always been very satisfied with good sleep but now I will be careful.
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Christine B - Apr 2021
Overall rating
Lekker gekuier, braai area, kamer, en tuin baie mooi en netjies.
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Had a great time, braai area, room, and garden very nice and tidy.
Shared kitchen needs some attention. Short new cutlery as well as a microwave. And the jacuzzi doesn't work, they say the pump was stolen, it was quite a big disappointment.
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Nicky G - May 2021
Overall rating
Rustig.
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Restful.
If very nice. We just had almost no water at shower.
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Susan D - Aug 2021
Overall rating
Verstopte wasbak, ou goed in yskas.
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Clogged sink, old stuff in fridge.
I am disappointed in the accommodation. Our sink was clogged. It's reported. It's not fixed because they don't have extra keys for the room. The fridge contained open yogurts, used milk and soft drinks. We had to ask for a cup to be able to drink coffee. It's a problem for me because we live with Covid. How do they clean their rooms? It was definitely not worth the price per night for me. Will not stay there again.
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Mpho Elsie S - Oct 2021
Overall rating
Pleasant stay.
Rassie J - Mar 2021
Overall rating
Sanitary and bedding requires extreme attention.
Barbara T - Oct 2021
Overall rating
Unimpressed.
Rick E - Sep 2021
Overall rating
Very friendly but facilities far from acceptable.
Jeryldene S - Oct 2021
Overall rating
Op die webtuiste se dit B&B maar glad nie so nie.
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On the website it says B&B but it's not like that at all.
I feel the place was not good at all, we were received in a very bad way. It is not a B&B at all because there is no breakfast even though it says so, you have to pay R60 after we have already paid R700 for the evening. There was no kettle or coffee and tea at all. The shower we had had no water pressure and showered with very little water. The water was leaking badly from the shower into the room. I feel the units should be looked at. Would not recommend, will have to look at the website.
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Lorna R - Dec 2021
Overall rating
Horrible.
Read moreLouis H - Mar 2020
Overall rating
Rustig.
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Tranquil.
Was awesome and the gardens are stunning. Highly recommended.
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Victoria M - Jan 2020
Overall rating
My husband and I had peace of mind and we really enjoyed the atmosphere.
Anonymous Guest - Mar 2020
Overall rating
Sleeping place was good. Customer service was poor.
After the full stay was done by electronic transfer, we were confronted that we only paid a deposit. We have shown our proof of payment. It left a bitter taste.
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Leon V - Dec 2020
Overall rating
Not as advertised!
Yolandi D - Dec 2020
Overall rating
Was glad nie wat ons verwag het nie.
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Was not at all what we expected.
No towels in the rooms. There is only a kettle and not even tea or coffee in the rooms. Very small. The pictures showed a lot more than what one gets. The parking is far from the rooms.
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Michelle B - Apr 2019
Overall rating
Loved the surroundings, food and the personal interaction of the owners.
Namatshega D - Sep 2019
Overall rating
Good customer service and value for money.
Celri R - Feb 2019
Overall rating
Lekker, maar kort paar verbeterings.
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Nice but needs improvement.
I would recommend that you look at a ceiling fan in the room. The rooms are very warm and the one room's fan couldn't even turn. Perhaps just put a kettle and some coffee for your guests in the room. And your showers' entrances are terribly small! It is very uncomfortable to get in and out of the shower. Otherwise, everything was very nice.
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Nicolene D - Jun 2019
Overall rating
Baie lekker en rustige omgewing.
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Very nice and peaceful environment.
Very nice place. Water for shower was only a problem. Trouble with water pressure. Couldn't shower properly.
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Linda D - Sep 2019
Overall rating
Nie wat ek verwag het nie.
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Not what I expected.
Mattress in the room is old, blinds and bathroom door are broken. Not even a kettle in the room for coffee.
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Anonymous Guest - Dec 2019
Overall rating
Maryke B - Aug 2018
Overall rating
Wonderlike mense en wonderlike diens.
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Great people and great service.
Very friendly and helpful people. Had no problems with anything.
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Jabu M - Jan 2018
Overall rating
The place needs entertainment, eg swimming pool.
Anonymous Guest - Dec 2018
Overall rating
Very tight and warm.
The room was very cramped and stuffy. No roof fan to push the air around a bit. But overall not a bad place.
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Trix D - Jul 2018
Overall rating
Nie beïndruk nie.
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Not impressed.
The place looked very neglected. Withered flowers on bedside table, dead fish in the almost empty pont and the security gate did not work. The bathroom was very small. A kettle with coffee would've been nice in the room. The garden look well manicured.
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Riaan B - Sep 2018
Overall rating
Foto's is nie wat jy kry nie.
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Photos are not what you get.
The beds are slept through and the pillow is a yellow color and very old.
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Frank G - Jan 2018
Overall rating
Glad nie lekker.
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Not nice at all.
No kettle in room to make coffee. Gate was not working properly. No TV in room. Couldn't sleep had to kill insects all night.
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Tropicana Lodge & Function Venue 's response
Ons verskaf nie koffie fasiliteite in ons standaard kamers nie. Daar is wel 'n gemeenskaplike sitkamer met 'n koffie stasie, 55 cm DStv televisie, mikrogolfoond en 'n yskas vir kliënte se gebruik. Daar is ook insekdoders beskikbaar in die sitkamer en indien daar net gevra was sou die kliënt onmiddellik gehelp wees. Ons is 24 uur per dag beskikbaar en bly self op die perseel. Oor die toegangshek, weet ons ook nie wat fout was nie, omdat dit ook nie tot ons aandag gebring was nie.
Ben G - Jun 2017
Overall rating
Nie wat ons verwag het nie.
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Not what we expected.
I'm doing business on a mine near the Lodge and I wanted my people to stay there because we are from Mpumalanga. The following was not acceptable: The photo of Lodge is misleading. We did not stay in the section as seen in photo. This is misrepresentation. There was no plug for the sink. There were no sheets on the bed. Just a duvet and mattress cover. No coffee, cups or glasses in the room. There were no hangers for your clothes. No soap and shampoo for guests. No chair in the room to sit. I often stay at other places and the price per head is the same Next time I will seek other accommodation for my team. With all the other guesthouses competing for guests, I would expect this places to be competitive. Not happy with my stay.
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Johan H - Feb 2017
Overall rating
Nie die beste nie.
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Not the best.
Aircon sounds like a tractor in your room. Not a good place.
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Tropicana Lodge & Function Venue 's response
Baie dankie vir die terugvoer, die lugversorger is intussen herstel.
Mari G - Jul 2016
Overall rating
'n Lieflike groen omgewing.
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Lovely green area.
I was very happy with Tropical Gardens Lodge. Christo was very friendly and my room was neat and clean.
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Tsholofelo M - Aug 2016
Overall rating
Poor service.
Tropicana Lodge & Function Venue 's response
We can assure you that if clients complained to us at the time of their stay and not only afterwards, everything would have been sorted to their satisfaction. Failing which, a full refund would have been given.
- Capacity: 20 people
- No children under 16
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Check-in: 14:00 to 23:00
Check-out: 10:00 - Address: Old Rustenburg Road (R104), Damdoryn, 0280, North West