Turnberry Boutique Hotel
Review Summary
Yolande G - Dec 2023
Overall rating
Asemrowend.
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Breathtaking.
The stay was fantastic. Breakfast is top notch.
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Ronaldie P - Jan 2023
Overall rating
Wonderlik.
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Wonderful.
Turnberry Boutique Hotel in Oudtshoorn is beautiful and offers excellent service. The breakfast is tasty and fresh with enough variety. Highly recommended.
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Turnberry Boutique Hotel 's response
Liewe Ronaldie, Baie dankie vir die wonderlike verwysing en dat u die tyd en moeite gedoen het om vir ons n resensie te los. Dit was 'n voorreg om u hier te kon ontvang en ons sien uit na die volgende keer. U is darem mos nou deel van ons Turnberry familie. Turnberry Groete van ons almal.
Elize J - Jan 2024
Overall rating
Uitstekend.
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Outstanding.
We had a very nice stay. Premises safe, rooms spacious and beautiful and breakfast delicious.
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Toni B - Feb 2024
Overall rating
Die personeel, hul bereidwilligheid om tot help te wees, hul werksetiek, hul men.
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The staff, their willingness to help, their work ethic, their people.
Although Turnberry is in the center of town we were not disturbed by too much noise. The place is old, lost glory, but the service was great. Everything was better than the first glance made us think.
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Marleen R - Aug 2024
Overall rating
Oppad wildtuin toe. Aandete geniet by Nostalgie net om die hoek. Absolute waarde.
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On the way to the wildlife park. Enjoy dinner at Nostalgie just around the corner. Absolute value.
Warm, friendly welcome. Room nice and warm and tidy. King size bed with clean linens. TV very small with few channels. Needs a little love and attention, but staff makes up for it! Breakfast was delicious!
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Billy G - Apr 2023
Overall rating
Goed ontvang, maar ontvangsdame swak geklee.
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Well received, but receptionist poorly dressed.
Hotel looks very nice from outside. The stairs to the upstairs carpet were dirty. The room is very, very small and the cupboard in which the fridge is located needs to be replaced as well as the cupboard in the bathroom. The cloth on the table for the glasses and cups was dirty. The lady who took us to the room said that unfortunately the TV remote control was not working. The bed was perfect and very neatly covered. The highlight was the breakfast; exquisite and tasteful; perfect. My wife pointed out the shortcomings to the management; hope it gets attention.
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Angelique J - Nov 2023
Overall rating
If there is nowhere else to stay and you have to stay in this area, it will suffice.
Anonymous Guest - Dec 2023
Overall rating
Anna B - Apr 2022
Overall rating
This was the perfect venue for visiting the KKNK, walking distance to events.
Turnberry Boutique Hotel 's response
Thank you so much for becoming a part of our Turnberry family. It was absolute pleasure to host you. We look forward to welcoming you back to our beautiful facility and spoil you again.
Turnberry Boutique Hotel Greetings.
Julia M - Oct 2022
Overall rating
Awesome.
Turnberry Boutique Hotel 's response
Dear Julia, We trust that you are doing well.
Thank you for taking the time to give this excellent review.
I will inform the staff of your feedback. I am not the owner but thank you for mentioning my name. Having super guests like you and your family makes it easy to do our job. You are part of our Turnberry family, and we cannot wait to welcome you back soon. Have a wonderful evening Julia.
Turnberry Greetings, Siska & Staff
Frik V - Sep 2022
Overall rating
Oorgeslaap op pad Gansbaai toe. Perfekte oorslaap plek.
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Overslept on the way to Gansbaai. Perfect place to sleep.
Location and safety are good. Staff are friendly and helpful.
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Turnberry Boutique Hotel 's response
Beste Frik.
Baie dankie vir u wonderlike en positiewe resensie van Turnberry Boutique hotel en haar personeel.
Ek sal persoonlik u opinie met die personeel deel en ons sien uit daarna om u terug te verwelkom.
Groete,
Siska de Kock
Abelia L - Jul 2022
Overall rating
Veilig, skoon en welkom gevoel.
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Safe, clean and felt welcome.
It was a getaway for my children's 15th birthday. We were generously received, with super clean, warm rooms. We felt safe. The breakfast was delicious and the employees sang to the small team for their birthday. We had a great time there. My kids say we will definitely stay there again on our next visit because they had WiFi.
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Christo S - Mar 2022
Overall rating
Rustig en sentraal.
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Quiet and central.
Enjoyed the stay, is centrally located and quiet. Unfortunately couldn't enjoy breakfast due to medical reasons, but will definitely visit again.
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Turnberry Boutique Hotel 's response
Baie baie dankie dat julle by ons kom bly het. Dit was wonderlik om julle hier te kon verwelkom as deel van die Turnberry Familie. Sien so uit daarna om u weer te sien en te bederf met ons heerlike ontbyt.
Groete en Liefde
Turnberry Boutique Hotel Familie
Anonymous Guest - Oct 2022
Overall rating
Disappointing for a 4 star boutique hotel.
The staff is very friendly and helpful. The breakfast was very nice with freshly baked muffins etc. The place has a lot of potential, but the buildings and garden need attention. What we thought would be a peaceful weekend was made unpleasant with a noisy room next door, loud music and voices until the early hours of the morning. There was no DStv and the mini bar in the room was just a small fridge with an empty dirty ice tray inside.
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Roel Ramaker H - Oct 2022
Overall rating
De foto ziet er moier uit dan de werkelijkheid.
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The photo looks worse than the reality.
Het hotel pretends to be a boutique hotel, but it is not. Het is somewhat outdated.
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Doug M - Oct 2022
Overall rating
Disappointing for a boutique hotel.
Ted A - Dec 2022
Overall rating
Disappointing and boutique is misleading.
Adriaan D - Sep 2022
Overall rating
Nie soos dit voorgestel word nie.
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Not as it is represented.
The 4 star status needs an adjustment, have been in better 3 star hotels. The gardens and place itself are run down. The beds are rock hard. The breakfast was not tasty at all, the fruit and yogurt were old. I don't know how anyone messes up bacon. We skipped day 2 for a Wimpy breakfast. Staff not on duty to book out first, had to go and give the keys to someone in the kitchen. The generator is not working. What you see in the pictures and on TV is what the place was like.
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Wilanie V - Dec 2021
Overall rating
Dit was 'n heerlike plekkie om te rus voor ons volgende reis.
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It was a lovely place to rest before our next trip.
We were welcomed with open arms. We were way too early but within half an hour our room was ready for us. Service is excellent and everyone is incredibly friendly. The breakfast was out of the books. Unfortunately the restaurant was not yet open but luckily Oudshoorn has many unique restaurants within walking distance of the hotel. We would love to stay there again. There is still so much to see and experience in Oudshoorn.
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Turnberry Boutique Hotel 's response
Baie dankie dat u by ons kom bly het. Ons is verskriklik bly dat u die tyd geniet het by ons. U is deel van ons Turnberry familie en sien so uit om u weer by ons te kan verwelkom.
Groete en liefde
Turnberry Boutique Hotel Familie
Andre J - Dec 2021
Overall rating
'n Besonderse hotel in 'n mooi omgewing!
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A special hotel in a beautiful setting!
Our hostess, Cara, was incredibly hospitable and helpful!
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Turnberry Boutique Hotel 's response
Dankie dat jy deel van die Turnberry-familie is. was 'n plesier om u te huisves. Hoop om jou binnekort te sien.
Mario D - Feb 2021
Overall rating
Teleurstellend.
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Disappointing.
Upon arrival we were taken to our room. We unpacked and around 20:00 that evening when my wife wanted to take a shower we found out that there was no hot water. I went to report it to reception and they told me they were aware of the hot water problem in the room but they said it had been fixed. We were then taken to another room outside the hotel which was sub standard for a 4 star hotel. Towels were dirty, single beds pushed together to make a double bed. Was very disappointed but couldn't do anything because only bartender was on duty. No one from hotel management was available.
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Willie J - Jan 2020
Overall rating
Netjies skoon en vriendelike personnel.
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Neat clean and friendly personnel.
Well located and nice bar.
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Veronica H - Feb 2019
Overall rating
Enjoyable, very friendly staff, clean room.
Turnberry Boutique Hotel 's response
Thank you for your lovely and kind review! We hope to welcome you back in the near future.
Herman K - Apr 2018
Overall rating
Glad nie waarde vir geld nie.
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Not value for money at all.
For a four star hotel, our room was not up to standard at all. The television did not have the channels as advertised in the room. There were only 2 power plugs, with which the boiler, television, air conditioning and light had to work. Every time we wanted to use the boiler, we had to plug something else out first. The shower door leaks. Every time we finished showering, we first had to dry up the entire bathroom floor, which had become soaking wet. The faucet by the sink in the bathroom sprays in all directions, and everything on the sink cabinet was also soaking wet every time we used this faucet. The first morning at breakfast, there was no waiter to take our order for eggs/bacon etc. So we could only eat cereal/bread. When you pay that much for a room, you really expect a lot more than that. We have also forwarded these complaints to reception. It was not a pleasant experience and we will not use this hotel again.
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Estelle D - Apr 2018
Overall rating
Nie die waarde vir geld nie.
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Not the value for money.
I think you guys should get the ratings done about the stars.
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Anonymous Guest - Jul 2016
Overall rating
Friendly staff but bad sleeping experience.
The staff is very friendly, but after our experience it is not worth a four star. We have small children ourselves, but the guests around us were so noisy that it bothered us from early to late and kept us awake. The rooms are clearly not very soundproof. Moreover, the receptionist did not know that we had already paid in full when we checked out. We then had to forward emails of communication with LekkeSlaap to her to prove that we did pay. It was an unnecessary waste of time.
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Annelie B - Jun 2016
Overall rating
Rustig en ontspanne.
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Peaceful and relaxing.
Lovely overnight place. Pity about the intense noise at 04:30 the next morning. Thanks for the peace and safe area.
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Andre A - Aug 2015
Overall rating
Uitstekend en aangenaam.
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Excellent and pleasant.
The reception and service was extremely friendly and competent. The hotel is conveniently located and the layout is very good. The breakfast was also excellent. We will go there again when we visit Oudtshoorn.
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Herman K - Jul 2015
Overall rating
Baie lekker gebly!
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Very nice stay!
Too much to do in town for one day, will definitely come back again.
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Jean D - Aug 2015
Overall rating
Aangenaam verras. Meer as wat ons verwag het. Uitstekende ligging.
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Pleasantly surprised. More than we expected. Excellent location.
Comfortable accommodation with a nice breakfast. Excellent location with secure parking. Pleasant experience; would stay there again.
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Turnberry Boutique Hotel 's response
Hi Jean Du Plessis,
Dankie vir die terugvoer,ons sien uit daarna om u binnekort weer te sien.
Debbie V - Jul 2015
Overall rating
Verfrissend.
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Refreshing.
It was great to have a nice room to relax and recharge after the long drive. Excellent, friendly service, we immediately felt at home. From the management to the waiters ─ tops!
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Julie H - May 2014
Overall rating
Baie skoon en personeel baie vriendelik.
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Very clean and staff very friendly.
See the stars below.
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Kogilam M - Jun 2014
Overall rating
Our stay at the Turnberry was warm and friendly.
Read moreMareth T - Oct 2013
Overall rating
Gerieflike, netjiese en skoon kamer met vriendelike, behulpsame personeel.
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Comfortable, neat and clean room with friendly, helpful staff.
We were very impressed and will use Turnberry Hotel again. We received our breakfast packs at 04:00 on Saturday morning with a smile from the person on duty - that says a lot.
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Reinhardt D - Aug 2013
Overall rating
Heerlik, stylvol en sentraal.
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Lovely, stylish and central.
I can truly recommend Turnberry Boutique Hotel. From the moment we arrived, the service was courteous, and all staff very friendly. The room was great and clean with lovely linen! We would recommend Turnberry Boutique Hotel to anyone!
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Colleen J - Jan 2013
Overall rating
Good
Jan S - Dec 2013
Overall rating
Is vriendelik ontvang en het lekker gebly.
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Was kindly received and had a nice stay.
The room was smaller than we expected, but it was big enough for the one night we stayed there.
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- Capacity: 60 people
- All ages welcome
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Check-in: 14:00 to 00:00
Check-out: 10:00 - Address: 130 St John Street, Oudtshoorn, 6625, Western Cape