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Urban Oasis Aparthotel

38 reviews
Hotel

Review Summary

4.5 out of 5from 38 reviews for Urban Oasis Aparthotel
Cleanliness
4.6/5
Service
4.5/5
Location
4.4/5
Safety
4.4/5
Value for money
4.7/5
Nadia V - Nov 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nadia V
On business

Baie sentraal met lieflike personeel.

Dit was lieflik, baie mooi skoon, personeel is fantasties en kamers is besonders goed ingerig. Sal voortaan al my sakereise by Urban Oasis bespreek.

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Very central with lovely staff.

It was lovely, very nice and clean, staff are fantastic and rooms are exceptionally well appointed. Will book all my business trips with Urban Oasis from now on.

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Tracey D - Oct 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tracey D
With friends

Home away from home.

Perfect location, friendly staff and had everything we needed.

Odia K - Oct 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Odia K
Individual traveller

Awesome.

My stay was great, thank you very much.

Justin F - May 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Justin F
With partner

Very good.

Room was very nice and clean.

Urban Oasis Aparthotel 's response

Hi Justin, thank you for the compliments. We are glad we could make your stay an enjoyable one.

Urban Oasis Aparthotel
Celeste F - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Celeste F
With partner

Dit is regtig die moeite werd.

Ek het definitief lekker gebly.

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It's really worth it.

I definitely had a nice stay.

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Urban Oasis Aparthotel 's response

Hi Celeste, thanks so much for the review and we hope to see you soon again.

Urban Oasis Aparthotel
Ruwaida P - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ruwaida P
With partner

Die stad en baie besienswaardighede is baie naby.

Eerste aand 'n voorval gehad, maar die diens was puik.

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The city and many attractions are very close.

First night had an incident, but the service was great.

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Urban Oasis Aparthotel 's response

Good day Ruwaida, thanks for the feedback. We are happy to see you liked your stay with us.
Please reach out to us directly regarding whatever incident occurred; we really want to know. Thank you.

Urban Oasis Aparthotel
Reg B - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Reg B
With partner

Ons het tuis gevoel.

Dit was 'n baie aangename verblyf en baie personeel.

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We felt at home.

It was a very pleasant stay and great staff.

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Urban Oasis Aparthotel 's response

Hi Reg, and thanks so much for the review. It was a pleasure welcoming you.

Urban Oasis Aparthotel
Estelle J - Oct 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Estelle J
With friends

Lekker ruim, netjiese kamers.

Netjiese, veilige verblyf en ligging is perfek vir 'n vinnige kuiertjie in die stad. Baie bekostigbaar.

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Nice spacious, neat rooms.

Neat, safe accommodation and location is perfect for a quick visit in the city. Very affordable.

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Paul D - May 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Paul D
With partner

Alles was onberispelik netjies en skoon. Ons het baie lekker gebly.

Sien sterre.

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Everything was impeccably neat and clean. We had a very nice stay.

See stars.

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Urban Oasis Aparthotel 's response

Good day, Paul, and thanks for the feedback. We hope to welcome you soon again.

Urban Oasis Aparthotel
Corli R - Jul 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
5/5
Corli R
Family with teenagers

In die hart van die stad.

Die verblyf is oorkant die parlement. Parkering is min en die uitsig is beton. Baie lekker (en bekostigbaar) restaurant op die grondvloer.

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In the heart of the city.

The accommodation is opposite the parliament. Parking is scarce and the view is concrete. Very nice (and affordable) restaurant on the ground floor.

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Urban Oasis Aparthotel 's response

Hi Corli,
We do have a few parking bays in the parking garage opposite the hotel which can be reserved when booking. We hope to see you again in the future, thanks again for the booking.

Urban Oasis Aparthotel
Anonymous Guest - Jul 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
5/5
Anonymous Guest
With partner
Heike G - Oct 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
5/5
Heike G
With partner

Nice hotel.

It was a really nice room and a nice pool deck.

Megan H - Oct 2024
Overall rating
Cleanliness
2/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Megan H
With partner

Awesome.

Dit was fantasties verby, sal weer so maak.

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Awesome.

It was fantastic, will do it again.

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Corne K - Sep 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Corne K
On business

I enjoyed my stay very much. Thank you!

See stars.

Urban Oasis Aparthotel 's response

Hi Corne, thanks for that. We are glad you felt at home with us and hope to see you again.

Urban Oasis Aparthotel
Juanita S - Nov 2024
Overall rating
Cleanliness
5/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
5/5
Juanita S
On business

Very basic stay. But everything you need.

Pillows were terrible - should be replaced. Only 1 wine glass and 1 water glass available.

Tashwill M - Sep 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
4/5
Tashwill M
With partner

Enjoyable.

Very neat and clean, and the staff were helpful.

Urban Oasis Aparthotel 's response

Good day Tashwill,
thank you for commenting on our staff and hygiene. We hope you had a good time staying with us.

Urban Oasis Aparthotel
Toinette M - Mar 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Toinette M
With partner

Dit was goed genoeg vir die prys wat ons betaal het.

Die kamers is 'n gerieflike grootte. Die badkamer is netjies en skoon en ook gerieflik groot. Die bed is te hard.

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It was good enough for the price we paid.

The rooms are a comfortable size. The bathroom is neat and clean and also comfortably large. The bed is too hard.

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Urban Oasis Aparthotel 's response

Hi Toinette,
Thank you for taking the time to give us feedback, much appreciated.
We are glad you enjoyed your stay with us. Regarding the mattress, we are using a hotelier quality which is supposed to be a comfortable medium to hard mattress as this is the most popular choice.
We are sorry to hear you find it too hard, but we are glad you had a good time overall.

Urban Oasis Aparthotel
Walter M - Oct 2024
Overall rating
Cleanliness
2/5
Service
4/5
Location
1/5
Safety
2/5
Value for money
3/5
Walter M
With partner

Ongemaklik.

Ongelukkig het die kamer 'n ongemaklike reuk gehad. En ek voel onveilig in die straat voor die hotel.

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Uncomfortable.

Unfortunately the room had an unpleasant smell. And I feel unsafe in the street in front of the hotel.

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Urban Oasis Aparthotel 's response

Good day, we are of course very disappointed with the review and cannot really comment further as we neither understand the issue with an unpleasant smell nor the security concerns. We are located opposite the Parliament and between the Hawks headquarters and the Main Cape Town Police Station and have a CCID patrol right outside the hotel 24/7.
We wish you had alerted us to any smell and we would have resolved whatever it was with our maintenance team, which is on duty daily from 07:00 to 21:00.
Again, we are sorry to hear you did not enjoy your stay with us as much as we would have liked.

Urban Oasis Aparthotel
Marshwin G - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marshwin G
With partner

It was "wow" I didn't know about the flowers that were separate. Thank you.

It was very nice, the best ever. It's just the load shedding that no one told us about, but I'll come again. It's worth the money.

Urban Oasis Aparthotel 's response

Good day Marshwin, and thank you very much for the review. Much appreciated.
We hope to welcome you soon again!

Urban Oasis Aparthotel
Wim V - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Wim V
Family with young children

Soos bo.

Ons het baie laat daar ingeboek, maar die personeel het ons onmiddellik welkom laat voel. Baie moeite is ook gedoen om ons voertuig veilig geparkeer te kry. Baie netjies. Uitstekende ligging.

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As above.

We checked in very late, but the staff immediately made us feel welcome. A lot of effort was also made to get our vehicle safely parked. Very neat. Excellent location.

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Urban Oasis Aparthotel 's response

Good morning Wim and thanks so much for the review, it was a pleasure to have you with us and we hope to see you soon again.

Urban Oasis Aparthotel
Lauren L - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lauren L
With partner

Dit was fantasties en lyk presies soos op die fotos.

Die kamer was baie netjies en skoon. Daar is goeie beligting in die kamer.

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It was fantastic and looks exactly like the photos.

The room was very neat and clean. There is good lighting in the room.

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Urban Oasis Aparthotel 's response

Hi Lauren, thanks so much for the review, we are glad you enjoyed your stay with us and we hope to welcome you soon again !

Urban Oasis Aparthotel
Yolanda F - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Yolanda F
On business

Very friendly staff and room was clean.

Excellent in all hospitality aspects. Value for your money.

Urban Oasis Aparthotel 's response

Good day to you, thanks so much for the review, we are glad you enjoyed your stay with us and hope to welcome you back soon.

Urban Oasis Aparthotel
Cornè J - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cornè J
With partner

Friendly and professional service.

It was an unforgettable stay.

Urban Oasis Aparthotel 's response

Good day Corne, and thanks so much for the feedback. We are glad we could make your stay and enjoyable one and hope to welcome you back soon.

Urban Oasis Aparthotel
Christelle P - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Christelle P
With partner

Was baie lekker!

Goeie koffie! Lekker kos by restaurant! Als wat mens nodig het in die kamer. Ek sou net n bietjie vars melk in die kamer wou hê.

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Was very nice!

Good coffee! Good food at restaurant! Everything you need in the room. I would just like some fresh milk in the room.

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Urban Oasis Aparthotel 's response

Good morning Christelle and thank you very much for the feedback, we are glad we could make your stay with us an enjoyable one and hope to see you soon again

Urban Oasis Aparthotel
Lynette W - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lynette W
Family with young children

Our stay at Urban Oasis Aparthotel was amazing.

We did the Cape Town cycle tour and the hotel was so close to the start of the race and it took us less than 5 minutes to cycle to the start of the race. The hotel was also very clean and the staff very friendly. The various food options were also very convenient for us as we could please both young and the not-so-young in our family. We will definitely come back!

Urban Oasis Aparthotel 's response

Hi Lynette and thank you so much for the feedback, we are glad you enjoyed your stay.
We are looking forward to seeing you next year then.

Urban Oasis Aparthotel
Danielle G - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Danielle G
With partner

Centrally located and very good service.

We had outstanding service. The receptionist was very helpful. Parking was available in the building across the road at an extra fee, but convenient.

Urban Oasis Aparthotel 's response

Hi Danielle, thanks for the feedback and review, much appreciated.
We are glad we could make your stay a comfortable one and we hope to welcome you soon again.
Thanks again for your support and keep well

Urban Oasis Aparthotel
Charney D - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Charney D
With partner

Great accommodation for short term stay.

Accommodation had everything needed for a short-term stay. The bed and seating were comfortable and the check-in process was smooth.

Urban Oasis Aparthotel 's response

Good day Charney, we are glad you liked your stay with us and we hope to welcome you soon again, keep well until then.

Urban Oasis Aparthotel
Lerato Clementine M - Dec 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Lerato Clementine M
Family with teenagers

It's an okay place to stay at.

It was okay. There was one night where there was karaoke until 11pm at the eatery downstairs. It was loud. They did not sweep every day.

Urban Oasis Aparthotel 's response

Good day Lerato,
thanks for the feedback, much appreciated.
We did have live music in the eatery downstairs until 22:00 and if you thought that was karaoke we clearly have to find another lead singer .
We are glad you enjoyed your stay with us and hope to welcome you again on your future travels.

Urban Oasis Aparthotel
Matome M - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
5/5
Matome M
Individual traveller

The staff were so friendly, they treated me like I was the only customer, the receptionists are so super friendly and welcoming.

Cape Town is so safe, it is like it is not in South Africa, you walk freely in the CBD.

Urban Oasis Aparthotel 's response

Hi Matome, thanks for the review and thanks for noticing our team's effort, much appreciated.
We hope to welcome you soon again on your future travels

Urban Oasis Aparthotel
Jacques V - Oct 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Jacques V
Individual traveller

Was goed vir 'n werksreis.

Het die Studio-kamer gevat en al is daar nie vensters nie, was daar nog steeds meer as genoeg lug. Kamers was netjies en skoon met alles wat jy nodig het. Dit was in die week, so dit was redelik stil gewees.

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Was good for a work trip.

Took the Studio room and even though there are no windows there was still more than enough air. Rooms were neat and clean with everything you need. It was during the week, so it had been pretty quiet.

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Urban Oasis Aparthotel 's response

good afternoon Jacques, thanks for the feedback, we hioep to see you soon again

Urban Oasis Aparthotel
Abdul H - Sep 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Abdul H
With friends

Aangenaam baie vriendelike diens.

Vriendelike diens en baie professioneel.

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Pleasant very friendly service.

Friendly service and very professional.

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Urban Oasis Aparthotel 's response

Good morning Abdul, and thanks for the review, much appreciated.
We are glad you enjoyed your stay with us and hope you had a good stay overall.

Urban Oasis Aparthotel
Fabian H - Dec 2023
Overall rating
Cleanliness
5/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Fabian H
With partner

Dit was 'n goeie kuier.

Ons het lekker gekuier.

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It was a good visit.

We had a nice time.

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Urban Oasis Aparthotel 's response

Hi Fabian, we are glad you enjoyed your stay with us and hope to see you soon again.

Urban Oasis Aparthotel
Andreas P - Mar 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Andreas P
On business

Lekker plekkie.

Die hotel was akkommoderend met ons laat inklok. Ons het 23:30 rustig ingeklok na ons laat vlug na die Kaap. Daar was egter gaste wat tussen 3 en 4 in die oggend vreeslik lawaai het en ek dink nie die sekuriteit of bestuur het genoeg gedoen om die betrokkenis aan te spreek en hulle stil te kry nie. Die ontbyt was wel 'n wenner. Ek sal weer daar bly.

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Nice place.

The hotel was accommodating with our late check-in. We checked in quietly at 11:30 pm after our late flight to the Cape. However, there were guests who made a lot of noise between 3 and 4 in the morning and I don't think the security or management did enough to address the person concerned and get them to quiet down. The breakfast was a winner though. I would stay there again.

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Urban Oasis Aparthotel 's response

Good day Andreas, we are sorry to hear that you experienced a noise during our quiet hours, unfortunately not all our guests are as considerate as we wish them to be. Our night security is trying to deal with these instances when they, thankfully very rarely occur, but by then the sleep is often broken. So all we can do at this stage is to apologize that it happened in the first place, but we are glad to see that you enjoyed your stay with us overall.

Urban Oasis Aparthotel
Adele N - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Adele N
On business

Very modern and everything was outstanding.

See stars.

Urban Oasis Aparthotel 's response

Hi Adele, thanks so much for the feedback and the review. We appreciate the encouragement and promise to keep it up. Thanks again, looking forward to welcoming you soon again.

Urban Oasis Aparthotel
Nadia M - Jul 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nadia M
With friends

Neat and excellent service.

Parking a bit tricky, but they luckily helped us, appreciated.

Mischka T - Jun 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mischka T
With partner

Good stay and clean and tidy.

Will stay again for longer period.

Luzaan O - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Luzaan O
On business

Very pleasant.

Friendly helpful staff, clean room with neat and working appliances. Fabulous urban decor. Central and across a very nice italian restaurant. Love the deck area with bar.

Urban Oasis Aparthotel 's response

Hi Luzaan, thanks so much for the review and the feedback, much appreciated. We hope you will come back on your future travels, keep well.

Urban Oasis Aparthotel
Chris B - Jul 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Chris B
Individual traveller

Was goed gewees.

Die WiFi en sekuriteit kon beter gewees het.

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Was good.

The WiFi and security could have been better.

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Urban Oasis Aparthotel 's response

Hi Chris, Thanks for the review. We are a bit baffled about the comments though. Our Wi-Fi is 150 megabits up and down load speed and we had not downtime since many months, so we are not entirely sure how we could improve. We are glad that you enjoyed yourself overall though.

Urban Oasis Aparthotel
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  • Free cancellation up to 1 week before your stay!
  • Capacity: 66 people
  • All ages welcome
  • Check-in: 15:00 to 23:00
    Check-out: 10:00
  • Address: 91 Plein Street, Cape Town, 8000, Western Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAf2047cd84087785954d8cb23dd908fd2721226460bb758b9635a93663e49a0addd8c12561aab0bb2345e92b7ca711633a560?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 182 per night (sleeps 2) 38 5 1 5 91 Plein Street Cape Town 8000 Western Cape 021 201 8900 15:00-23:00 10:00 -33.926601353431 18.420857387732