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Valley Heights Guest House

Guest House

Review Summary

4.9 out of 5from 32 reviews for Valley Heights Guest House
Cleanliness
4.9/5
Service
4.9/5
Location
4.9/5
Safety
4.8/5
Value for money
4.7/5
Anonymous Guest - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anonymous Guest
On business

Restful.

Very nice and comfortable stay. Always felt safe and welcome.

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Renske C - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Renske C
Family with teenagers

Fantasties! Warm, welkom, gasvry, netjies, skoon.

Ons vliegtuig was vertraag en ons het 21:30 eers daar aangekom en steeds is ons baie vriendelik verwelkom. Hulle het spesiaal gewag vir ons. Die verblyf was netjies, gerieflik, skoon, alles waarvoor mens kan vra. Hulle het werlik uit hul pad gegaan vir ons en hulle sal ons beslis in die toekoms weer sien!

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Fantastic! Warm, welcome, hospitable, neat, clean.

Our plane was delayed and we only got there at 21:30 and still we were welcomed very kindly. They were specially waiting for us. The accommodation was neat, comfortable, clean, everything you could ask for. They really went out of their way for us and they will definitely see us again in the future!

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Dawid M - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dawid M
Individual traveller

Was ideaal vir doel van die reis.

Baie vriendelike kliëntediens. Veilig, skoon, netjies, gemaklike geriewe.

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Was ideal for purpose of the trip.

Very friendly customer service. Safe, clean, tidy, comfortable facilities.

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Jane M - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jane M
With friends

Will definitely be going back kinda stay!

We had a wonderful stay. The host and her team are great!

Hennie Coetzee D - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Hennie Coetzee D
Individual traveller

Very enjoyable, fit for my purpose.

I enjoyed it, in a beautiful area and close to where I wanted to be the next day.

Onnie K - Oct 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Onnie K
With partner

Baie lekker gebly. Geen klagtes. Ruim kamers. Hoogs aan te beveel.

Debi is 'n uitstekende gasvrou. Was uiters behulpsaam.

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Very nice stay. No complaints. Spacious rooms. Highly recommend.

Debi is an excellent hostess. Was extremely helpful.

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Pippa T - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pippa T
With partner

Excellent.

Hostess very welcoming and friendly. Accommodation comfy, neat and tidy.

Christopher C - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Christopher C
With partner

A wonderful relaxing stay.

Debi and Russell were great hosts, very welcoming. Our stay at Valley Heights Guest House exceeded our expectations. The staff was very friendly and the property is set in a beautiful garden. It is also conveniently located close to Main Road Claremont. Altogether, it was an absolutely delightful stay. We will definitely be back!

Bok V - Jul 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bok V
On business

Excellent, safe, more than worth it.

Booked for accommodation after training is done and got so much more professional service. Clean, neat, safe, all you need.

Valley Heights Guest House 's response

Thank you so much for your great review!

Valley Heights Guest House
Brenda T - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Brenda T
With partner

Clean and convenient.

We had a lovely stay here - clean and convenient.

Naomi J - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Naomi J
Family with young children

Have a splendid stay and will always recommend it to family and friends.

What a fantastic stay.

Lehlohonolo M - Dec 2022
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lehlohonolo M
Individual traveller

I had a pleasant stay coupled with friendly staff. The room was clean with plenty of storage space. The only set back was the wifi that did not work for the time I was there.

The guesthouse is good and I would definitely revisit it when I am in Cape Town.

Valley Heights Guest House 's response

Thank you so much for your review. Unfortunately, load shedding blew the UPS system for our internet and affected our Wi-Fi router. We have upgraded twice, it seems to have resolved the issue.
Kind Regards,
Debi Linde

Valley Heights Guest House
Kgahlego M - Dec 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Kgahlego M
With partner

This was a perfect location. Quiet and peaceful.

The staff was very friendly and welcoming. Overall Valley Heights is the perfect location. Is close to all beautiful landmarks.

Roger R - May 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Roger R
With partner

No problems, it is what we expected.

Pleasant and clean place.

Fia J - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Fia J
On business

Flinke, vriendelike en professionele diens.

Baie mooi, rustig en skoon. Alles was in orde, kommunikasie was goed en die personeel was uiters vriendelik en behulpsaam. Ek sal beslis weer by Valley Heights Guest House bespreek. Die ligging was perfek ─ ek moes in Wynberg en Newlands wees, en dit was baie sentraal geleë vir my. Ek het 'n versoek gehad waarmee ek vinnig hulp nodig gehad het, en is dadelik gehelp.

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Fast, friendly and professional service.

Very nice, quiet and clean. Everything was in order, communication was good and the staff were extremely friendly and helpful. I would definitely book with Valley Heights Guest House again. The location was perfect ─ I needed to be in Wynberg and Newlands, and it was very centrally located for me. I had a request that I needed help with quickly, and was helped right away.

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Valley Heights Guest House 's response

Thank you so much for the review. We appreciate the kind words.

Valley Heights Guest House
Lorne V - Nov 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lorne V

Baie lekker en baie vriendelike diens.

Diens van die werkers en bestuurder uitstekend!

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Very nice and very friendly service.

Service from the workers and manager excellent!

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Tharina H - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tharina H
Individual traveller

UITSTEKENDE kliënte diens

Ek kan hierdie gastehuis oor en oor aanbeveel. Hulle was hulpvaardig vriendelik en het uit hulle plek gegaan om my kind by te staan wat die eerste keer alle gereis het om eksamen te skryf. Debi Linde is 'n engel. Dankie vir alles wat julle gedoen het.

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EXCELLENT customer service

I can recommend this guest house over and over again. They were helpful and friendly and went out of their way to assist my child who was traveling for the first time to write an exam. Debi Linde is an angel. Thank you for all you have done.

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Valley Heights Guest House 's response

Thank you so much Tharina, for such a lovely review. It was a pleasure and I trust the exam went well.

Valley Heights Guest House
Marthinus S - Jan 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marthinus S
On business

Great, suited our needs perfectly.

See stars.

Fagmieda A - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Fagmieda A
On business

Excellent service.

I received excellent service from Valley Heights Guest House. Value for money and a very beautiful place.

Gerrit S - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gerrit S
With partner

Baie netjies en gerieflik met vriendelike diens.

Debbie is 'n wonderlike persoon wat baie moeite vir ons almal gedoen het. Sy het onmiddellik die kombuis tot ons beskikking gestel en gehelp met die slaapplekke vir die kinders.

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Very neat and comfortable with friendly service.

Debbie is a wonderful person who has made a lot of effort for us all. She immediately made the kitchen available to us and helped with the sleeping places for the children.

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Lianie R - Jun 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Lianie R
Family with young children

Gerieflik.

Was baie kort daar, slegs oornag. Was netjies en gemaklik, alles wat mens benodig.

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Comfortable.

Was there very briefly, only overnight. Was neat and comfortable, everything you need.

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Laura D - Apr 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Laura D
Individual traveller

A wonderful, homely atmosphere.

I was a late to arrival, only got there around 20:30 but was warmly welcomed by Debi and made to feel at home. She made sure that I was comfortable and felt safe as I was a lady travelling alone. Very comfortable accommodation and Debi is a wonderful hostess. Very attentive and she makes one feel at home.

Valley Heights Guest House 's response

Thank you so much for the kind words. Loved having you!

Valley Heights Guest House
Shaun C - Apr 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Shaun C
Individual traveller

Fantasties.

My vlug was laat en ek het eers laat die aand aangekom. die gasvrou Debbie was baie gehulpsaam en het gewag tot ek daar aan kom sonder enige klagtes. Baie goeie mense wat jou regtig welkom laat voel.

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Fantastic.

My flight was late and I didn't arrive until late in the evening. the hostess Debbie was very helpful and waited until I arrived without any complaints. Very nice people who make you feel really welcome.

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Margaret S - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Margaret S
With partner

Baie aangename verblyf.

Baie vriendelike gasvrou, stil area.

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Very pleasant accommodation.

Very friendly hostess, quiet area.

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Valley Heights Guest House 's response

Thank you so much for your review, we really appreciate it!

Valley Heights Guest House
Kenneth D - Nov 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Kenneth D
With partner

Very comfortable and absolutely nothing to complain about.

Although we felt the room to be a bit small, we were still comfortable. Our hosts were very friendly and always had an enjoyable breakfast awaiting us every morning. Beautiful surrounds and a very peaceful area. Great care is taken on the upkeep of the accommodation. Thank you Bruce and Jeanie.

Valley Heights Guest House 's response

Thank you Kennith for your kind words. Very much appreciated.
We look forward to your next visit to Valley Heights Guest House.
Have a great festive season.
Best wishes,
Bruce & Jeanie Lane.
Hosts

Valley Heights Guest House
Retha Z - Dec 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Retha Z
Individual traveller

Sal weer daarvan gebruik maak.

Dit was skoon gerieflik en aangenaam om daar tuis te gaan.

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Will use it again.

It was very comfortable and pleasant to be at home there.

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Valley Heights Guest House 's response

Thank you. Glad that you enjoyed your stay. We look forward to your next vist.
Regards,
Bruce

Valley Heights Guest House
Richard K - Sep 2015
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Richard K
With partner

Gelukkig om woonstelletjie te kry met klein kombuis en sitkamer.

Vriendelike mense, heerlike ontbyt en 'n perfekte ligging. Die eenheid was skoon en netjies en almal baie hulpvaardig.

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Lucky to get small apartment with small kitchen and living room.

Friendly people, delicious breakfast and a perfect location. The unit was clean and tidy and everyone was very helpful.

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Valley Heights Guest House 's response

Baie dankie Richard, ons sien uit na u volgende besoek.

Groete,
Bruce

Valley Heights Guest House
Ellen H - Jun 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ellen H
With partner

Very enjoyable! I will use the guest house again!

The hosts were very nice and the stay was enjoyable!

Valley Heights Guest House 's response

Great to have had you as our guests.
Have a great festive season.
We look forward to hosting you again.

Regards,
Bruce
Host

Valley Heights Guest House
Zimasa T - Mar 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Zimasa T
On business

Great

The below 5 points have summarized my views about the venue.

Valley Heights Guest House 's response

Thank you. Much appreciated.
Regards,
Bruce
Host

Valley Heights Guest House
Lilanie G - Oct 2013
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lilanie G
Family with young children

Uitstekend!

Die eienaars is gasvry en baie vriendelik. Ons het regtig lekker gebly.

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Outstanding!

The owners are hospitable and very friendly. We had a really nice stay.

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Valley Heights Guest House 's response

Baie dankie vir u gawe woorde.
Ons sien uit na u terugkoms.
Groete,
Bruce

Valley Heights Guest House
Sue B - Nov 2012
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sue B
On business

Will stay again without any hestitation.

Excellent service, made very welcome, a pleasure to stay here.

Valley Heights Guest House 's response

Thanks for your very kind comments. Much appreciated. We look forward to your next visit.

Regards,
Bruce
Host

Valley Heights Guest House
Glynis H - Nov 2010
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Glynis H
With friends

5-Star Rating

Have stayed at Valley Heights previously, highly recommended.

Valley Heights Guest House 's response

Always a pleasure to host you. We look forward to your next visit.

Regards,
Bruce
Host

Valley Heights Guest House
From R890
R 890 R 801
per night, for 1 person
From R890
R 890 R 801
per night, for 1 person
Make a Booking
  • Capacity: 11 people
  • All ages welcome
  • Check-in: 14:00 to 18:00
    Check-out: 10:00
  • Address: 36 Oak Avenue, Kenilworth Upper, Cape Town, 7708, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAa89c98479475444b718aab87e9ab46e447cb2aa93dd4598b97f544ebafe3ebe7639b449c3b0dd03a9869b5082f6baaae43c7?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R890 nowFrom R801 per night, for 1 person 32 5 1 5 36 Oak Avenue Kenilworth Upper 7708 Western Cape 021 201 8900 14:00-18:00 10:00 -33.994598242055 18.464203476906