Victoria Oaks Guest House
Review Summary
Nicolene V - Sep 2024
Overall rating
Excellent stay.
Victoria Oaks Guest House 's response
Dear Nicolene,
Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is important to us. Good to hear that our Chef went the extra mile to prepare you delicious food. We look forward to hosting you again.
Best regards,
Manager,
Victoria Oaks
Melanie W - Aug 2024
Overall rating
Warm friendly manager. Clean and safe accommodation.
Victoria Oaks Guest House 's response
Dear Melanie,
Thank you for giving us a fantastic review. We appreciate your positive feedback.
Best regards,
Manager
Melinda S - Jul 2024
Overall rating
Amazing place, amazing host, amazing staff, amazing food!
Read moreVictoria Oaks Guest House 's response
Dear Melinda,
Wow! Excellent review. Your 5/5 rating fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.
Best wishes,
Sylvester Nyirenda
Manager
Ettienne V - Jul 2024
Overall rating
Besoek gerus Victoria Wes. Maak 'n draai by Apollo-teater. Dit is 'n moet om te sien.
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Please visit Victoria West. Pay a visit to Apollo Theatre. It is a must see.
Fifth time staying with them. Very nice. always receive us well.
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Victoria Oaks Guest House 's response
Dear Ettienne,
Thank you so much for giving us a wonderful review. We appreciate your positive feedback. We look forward to hosting you again.
Best regards,
Manager
Magda G - Jun 2024
Overall rating
Heerlik geslaap en ontbyt geëet! Ontvangs was so warm en vriendelik!
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Had a great sleep and breakfast! Reception was so warm and friendly!
We slept very well, ate and were very kindly received by Sylvester! Everything neat and deliciously warm bedding!
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Victoria Oaks Guest House 's response
Dear Magda,
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work. We look forward to hosting you again.
Best regards,
Victoria Oaks Team
Danielle N - Jun 2024
Overall rating
Professioneel, netjies, vriendelike ontvangs en gerieflik.
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Professional, neat, friendly reception and comfortable.
We had a really nice stay. The service the host provided us was excellent. He is a very friendly person and was willing to help with anything. The place was very neat and clean and had everything we needed. We will definitely stay here again.
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Victoria Oaks Guest House 's response
Dear Danielle,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to spread the word about us. We’re here for you anytime.
Best regards,
Manager
Julinda V - Mar 2024
Overall rating
Lieflike plek.
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Lovely place.
We had a wonderful stay.
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Victoria Oaks Guest House 's response
Dear Lieflike
“We are incredibly grateful that you took the time out to leave us a 5-star review.”
Corlien J - Mar 2024
Overall rating
Uiters vriendelike diens en so netjies en veilig. Jul sien ons beslis weer.
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Extremely friendly service and so neat and safe. You will definitely see us again.
It was so neat and luxurious. Extremely quiet, close to the road and safe.
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Victoria Oaks Guest House 's response
Dear Corlien,
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. We look forward to hosting you again.
Best wishes,
Manager
Elline C - Mar 2024
Overall rating
Skoon, netjies en 'n rustige atmosfeer.
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Clean, tidy and a peaceful atmosphere.
Many thanks to our host for his excellent service and helpfulness.
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Victoria Oaks Guest House 's response
Dear Elline,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We look forward to hosting you again. We appreciate your business and for choosing us.
Many thanks,
Sylvester Nyirenda
Manager
Marietha V - Feb 2024
Overall rating
Uitstekend.
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Outstanding.
Excellent service and friendly staff.
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Victoria Oaks Guest House 's response
Dear Marietha,
Thank you so much for taking the time to leave us a rating. We appreciate your feedback. We look forward to hosting you again.
Best regards,
Sylvester Nyirenda
Manager
Madelie N - Jan 2024
Overall rating
Eenvoudig fantasties.
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Simply fantastic.
We have stayed at Victoria Oaks a few times and the service has been excellent. Thank you very much, you guys are doing a great job.
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Victoria Oaks Guest House 's response
Dear Madelie,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Best regards,
Sylvester Nyirenda
Manager
Ampie G - Jan 2024
Overall rating
Lekker en veilig oorgeslaap.
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Nice and safe overnight stay.
Very nice stay. The hosts were very good.
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Victoria Oaks Guest House 's response
Dear Ampie
Thank you for giving us a wonderful review. We appreciate your feedback. We look forward to hosting you again.
Best regards
Sylvester Nyirenda
Manager
Manus J - Sep 2024
Overall rating
Gerieflik en netjies!
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Comfortable and neat!
Very neat. Nice breakfast! Sylvester was very friendly and nothing was too much trouble for him!
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Victoria Oaks Guest House 's response
Dear Mr. Van Vuuren,
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future.
Best wishes,
Manager
Victoria Oaks Team
Retha D - Jun 2024
Overall rating
Ek sal beslis weer daar bly.
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I would definitely stay there again.
Everything is very neat and the service was excellent.
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Victoria Oaks Guest House 's response
Dear Retha,
Thanks so much for sharing your experience with us. We hope to see you again soon.
Best regards,
Sylvester Nyirenda
Andrew E - Jun 2024
Overall rating
Perfek vir oornag.
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Perfect for overnight.
Place was just as in description. No complaints.
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Victoria Oaks Guest House 's response
Dear Andrew,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Best regards,
Victoria Oaks Team
Pieter V - Jan 2024
Overall rating
Heerlik.
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Delicious.
Had a great sleep. Best service. Had a lovely stay. Would recommend anytime.
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Victoria Oaks Guest House 's response
Dear Pieter
Thank you for your 4-star review and for choosing Victoria Oaks Guest House. We’re glad to hear that you're happy with our hotel services and facilities. We constantly strive to improve, so any additional feedback you can provide would be greatly appreciated. We're looking forward to serving you again!
Best regards,
Victoria Oaks Guest House Team
Tracy B - Sep 2024
Overall rating
Excellent.
Victoria Oaks Guest House 's response
Dear Tracy,
Thank you for your 4-star review! We're delighted to hear you enjoyed your experience with us. Your feedback is invaluable as we strive to improve and deliver the best service possible. We'd love to hear how we can make your next visit a 5-star experience.
Best wishes,
Manager
Victoria Oaks
Riané O - Feb 2024
Overall rating
Welcoming, comfortable.
Victoria Oaks Guest House 's response
Gear Riané,
Thank you for your review. We will share this with the hotel team to let them know how we are doing.
Best regards,
Sylvester Nyirenda
Manager
Anonymous Guest - Oct 2024
Overall rating
Pleasant time.
We were kindly received, ready for our stay. Although there was a TV, limited channels. Still needed nothing more.
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Nadia L - Mar 2024
Overall rating
Just not worth the money.
Read moreVictoria Oaks Guest House 's response
Dear Nadia,
We are disappointed reading your review. We are sorry to hear that you had a bad experience at our hotel. We have taken the matter to the management, and we are solving the problem. We will improve on that.
Best regards,
Sylvester Nyirenda
Manager
Victoria Oaks
Richard B - Jul 2023
Overall rating
Lekker gebly, jammer dit was slegs vir een aand se oorbly!
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Nice stay, sorry it was only for one night's stay!
Warmly received, even though it was cold and already dark outside. We were promptly escorted to our room and all documentation was ready for signature and payment. A nearby restaurant was within walking distance of our accommodation. Room was comfortable and very neatly furnished.
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Victoria Oaks Guest House 's response
Dear Richard,
Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with the service provided. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!
Best wishes,
Sylvester
Cathleen B - Jun 2023
Overall rating
Uitstekend.
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Outstanding.
Very friendly and helpful staff.
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Victoria Oaks Guest House 's response
Dear Cathleen,
We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.
Best regards,
Manager
Karen G - Apr 2023
Overall rating
Very comfortable and pleasant stay for the night.
Victoria Oaks Guest House 's response
Thanks, Karen, for your great review. We’ve passed your kind words on to our team. The Victoria Oaks team are passionate about providing all of our customers with outstanding experiences, and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future. We value our customers' feedback for helping us to keep improving our facilities and services.
Many thanks,
Sylvester Nyirenda
Manager
Hendre N - Mar 2023
Overall rating
Baie netjies en vriendelike diens.
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Very neat and friendly service.
Stayed there overnight with a cart full of furniture. Animals were welcome to stay too.
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Victoria Oaks Guest House 's response
Taking the time to leave such a great review about our hotel has really made our day, Hendre! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise to WOW you with our hotel facilities and services. We’re looking forward to making your day once more when you next visit our hotel in Victoria West.
Best regards,
Manager
Wanda P - Mar 2023
Overall rating
Vriendelik en huislik.
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Friendly and homey.
Will definitely stay there again because the staff is friendly. Place is clean and their food is delicious.
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Victoria Oaks Guest House 's response
Thanks so much for your review, Wanda, we love getting feedback about our hotel and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.
Best regards,
Manager
Frikkie B - Dec 2023
Overall rating
Netjies, skoon, vriendelik, sal weer daar oornag.
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Neat, clean, friendly, would stay there again.
Very nice stay, clean and safe.
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Victoria Oaks Guest House 's response
Dear Frikkie,
Thank you for your 4-star review and for using our hotel facilities and services. We're pleased to have been able to assist you, though it's clear we have areas to improve. We're committed to excellence and would greatly value any further feedback you could provide. Ensuring your complete satisfaction is important to us, and we hope to have the opportunity to demonstrate this in the future.
Best regards,
Manager
Retha P - Mar 2023
Overall rating
Aangenaam.
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Pleasant.
Generally neat and staff friendly.
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Victoria Oaks Guest House 's response
Dear Retha
Thank you for giving us a positive review. I have seen that we need to improve in some areas. We appreciate your feedback. We will improve on that. We look forward to hosting you again.
Many thanks
Manager
Anonymous Guest - Jan 2023
Overall rating
Centrally located.
Had a great time but the Wifi didn't work so paid for something I couldn't have used.
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Wilma D - Dec 2022
Overall rating
Skoon en rustige atmosfeer.
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Clean and peaceful atmosphere.
Pleasant reception and clean rooms.
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Victoria Oaks Guest House 's response
Dear Wilma
We spotted your 5-star review. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future.
Best regards
Manager
Jaco W - Dec 2022
Overall rating
Lekker gewees.
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It was nice.
Few to no errors, thank you.
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Victoria Oaks Guest House 's response
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Many thanks,
Victoria Oaks Team.
Waheeda R - Dec 2022
Overall rating
Definitely recommended.
Victoria Oaks Guest House 's response
Dear Waheeda,
We’ve passed your wonderful review onto our team. Thanks so much for taking the time to leave a review about our hotel products and services. Our customers' feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our hotels. Thanks for choosing to stay with us.
Best regards
Maurice J - Dec 2022
Overall rating
Baie Lekker!!
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Very nice!!
Very nice stay after a long day on the road. Our room was spotless. Thanks for the effort with the barbecue and thanks for the generator that made everything shine during load shedding. N.S. My wife thinks these are the best mattresses and pillows ever.
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Victoria Oaks Guest House 's response
Dear Maurice,
Thank you so much for your five-star review. We are delighted to hear that you had a positive
experience with us at Victoria Oaks. We hope you’ll visit us again soon.
Best regards,
Sylvester Nyirenda
Manager
Magda P - Dec 2022
Overall rating
Vriendelike, skoon en veilige plek.
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Friendly, clean and safe place.
Simba received us very kindly and immediately made us feel at home. Clean neat and comfortable. Will recommend Victoria Oaks Guest House to everyone I know and don't know. Gem of a place.
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Victoria Oaks Guest House 's response
Dear Magda
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.
Best wishes
Sylvester Nyirenda
Manager
Mev Juline H - Nov 2022
Overall rating
Wonderlik.
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Wonderful.
Friendly reception and tasty breakfast!
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Victoria Oaks Guest House 's response
Dear happy guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care
Best wishes
Manager
Henk M - Dec 2022
Overall rating
Het lekker oornag daar.
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Had a great night there.
Everything was ready for overnight sleep.
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Victoria Oaks Guest House 's response
Thanks for the 4.8 stars, Henk. Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.
Best wishes,
Manager
Louis F - Dec 2022
Overall rating
Good quiet town.
Victoria Oaks Guest House 's response
Dear Louis,
Thanks for the 4.8-star review. You made our day! We look forward to making your day again real soon.
Best regards,
Sylvester Nyirenda
Manager
Kemoneilwe M - Dec 2022
Overall rating
Enjoyed my stay at the guesthouse.
Victoria Oaks Guest House 's response
Dear Kemoneilwe,
With so many great places to choose from, it’s an honour that you decided to give us a try, and it sounds like we made a great first impression. We look forward to hosting you again.
Many thanks,
Sylvester Nyirenda
Manager
Fantie L - Dec 2022
Overall rating
Gerieflik maar moes in koue water stort.
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Comfortable but had to shower in cold water.
Had to settle for back room over our puppy I guess. Dishcloth in kitchen was torn scrubbing cloth.
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Victoria Oaks Guest House 's response
Dear Fantie,
Thank you for giving us a 3.4-star review. We have seen that we need to improve in some areas of our hotel facilities.
We appreciate your feedback, and we will improve in those areas of our establishment. We look forward to hosting you again.
Best wishes,
Sylvester Nyirenda
Manager
- Capacity: 48 people
- All ages welcome
-
Check-in: 14:00 to 00:00
Check-out: 10:00 - Address: 11 De Witt Avenue, Victoria West, 7070, Northern Cape