Vida Nova Retreat
Review Summary
Carmen J - Nov 2024
Overall rating
Beautiful, just love this place, calmness, tranquility, breathtaking view.
Vida Nova Retreat 's response
Dear Carmen,
Thank you for your review.
I am very delighted to hear that you enjoyed your stay with us. I do hope in the near future that you will visit us again.
Thank you so much for choosing Vida Nova Retreat as your choice of accommodation; it was really a pleasure hosting you.
All the best and kind regards,
Zelda
Bongiwe N - Oct 2024
Overall rating
Excellent.
Vida Nova Retreat 's response
Dear Bongiwe,
Thank you for taking your time to review us.
We are trying every day to give the best food and fast service to our customers. It gives us great joy to know you had an amazing stay; your kind words are highly appreciated.
Kind regards,
Zelda
Jo-renthia C - Oct 2022
Overall rating
Dit is 'n wonderlike plek.
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It's a wonderful place.
There are many activities that you can enjoy.
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Vida Nova Retreat 's response
Goeie dag,
Baie dankie vir die terugvoering ontvang.
Dit motiveer ons om elke dag ons beste te doen, net die feit dat gaste hulle verblyf hier by ons geniet.
Baie dankie dat u hier by ons kom bly het.
Vriendelike groete,
Zelda
Maricia D - Oct 2022
Overall rating
Dit was lekker, maar dit het gevoel of daar iets kort, het miskien te veel verwag van die plek vir wat dit kos per aand.
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It was nice, but it felt like something was missing, perhaps expecting too much from the place for what it costs per night.
The place was much smaller than we expected, doesn't look like in pictures. Very impractical, the small fridge cannot open completely, it presses against the bed. No wine glasses or ice or any cutlery in rooms, so you have to use the restaurant if you want to eat something which was very expensive and the food was not great, Japonne is very small. The coffee station is very sad and impractical for such an elegant place, the milk cups provided have to be cut open and there were no scissors or knife in the room. Coffee is in a silver bag, can't tell what coffee it is. Furthermore, the people are at least friendly and the location is beautiful.
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View original in Afrikaans.
Vida Nova Retreat 's response
Beste Maricia, Dankie vir jou terugvoer en ons is jammer dat jy nie die ervaring by ons hotel gehad het wat jy verwag het nie. Na afleiding van jou kommentaar vermoed ons dat jy ons verwar het met 'n self-sorg plek. Soos in enige hotelkamer, is daar geen eetgerei nie aangesien mens in 'n hotel, van die restaurant geriewe gebruik maak. Dis vir ons vreemd dat jy die kos nie lekker vind die - en ons sal graag meer inligting daar oor wil kry om te kan opvolg met ons personeel aan diens die aand. Jy is welkom om ons enige tyd te skakel. Die feit dat jy dit pryse duur vind, is ook vreemd. Ons pryse is heel in lyn met soortgelyke Kaapstadse restaurante (en soms goedkoper) . Ons restaurant is top-gehalte met slegs goeie terugvoer. Ons hotel het verskeie kamer-tipes, kyk gerus weer op ons webtuiste. Alle foto's is outentiek en die ware Jakob. Julle kamer is een van ons spog-kamers met sy privaat borrelbad op die privaat stoep wat uitsig het oor die pragtige berge. Die kamer is ergonomies ontwerp om aan alle behoeftes te voldoen en groot genoeg om aan alle internasionale luukse standaarde te voldoen. Jammer om te hoor dat jy met die melkhouertjie gesukkel het. Die melk is eenvoudig om oop te maak - geen mes of sker nodig nie aangesien daar 'n plakker oor die gaatje is wat slegs af getrek moet word. Ons is regtig jammer dat ons nie aan jullie verwagtinge voldoen het nie en miskien sou dit julle beter te doen staan in die toekoms om eerder te kyk na selfsorgopsies.
- Capacity: 14 people
- All ages welcome
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Check-in: 14:00 to 18:00
Check-out: 10:00 - Address: Cnr of Valley and Disa Road, Hout Bay, Cape Town, 7806, Western Cape
