Villa del Mar
Review Summary
Anonymous Guest - Jul 2024
Overall rating
Louis N - Dec 2023
Overall rating
Wonderlike huis met goeie fasiliteite.
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Wonderful house with good facilities.
Villa del Mar was a wonderful experience for us. The house was bigger and nicer than we expected, and had a great flow. The house was modern and the pool, jacuzzi and electronic media facilities were great. Halfway through our stay the owner contacted us to see if everything was ok on our end, which we really appreciated. We would highly recommend the house.
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Leah V - Jan 2023
Overall rating
Lieflike villa het alles.
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Lovely villa has everything.
Nice modern place, great facilities and good communication. Would definitely recommend, large kitchen, indoor grill, pool and jacuzzi were winners.
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Letichia J - Feb 2024
Overall rating
Amazing place.
Danie C - Jun 2024
Overall rating
Lekker ruim vir 6 mense.
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Nice and spacious for 6 people.
Is a very nice place. Will visit again.
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Zain K - Nov 2023
Overall rating
Awesome.
Colleen O - Feb 2023
Overall rating
We had a lovely weekend at Villa Del Mar. There were one or two snags, but Laurence was great and responded immediately.
Zayaan A - Feb 2023
Overall rating
Villa del Mar is a stunning house, however there were a few downfalls after arrival.
Read moreVilla del Mar 's response
Hi Zayaan thanks for your feedback. I wished you had discussed the issues with me prior to checking in or at the time. I did come out to fix the wifi and tv which was as a result of your children pulling all the plugs out to play games. The light unfortunately was a bulb issue . I believe two rolls is toilet paper per bathroom sufficient. Two black bags should last a week as this is what municipality will collect
Tracey R - Jan 2023
Overall rating
From the beginning when the owner mixed up the booking dates and we had to check in a day late, this experience was a disaster.
Read moreVilla del Mar 's response
This guest was highly upset by the change of dates incident on her booking, which was caused jointly by the booking platform and me, not confirming that the booking platform had changed the dates on her booking in the calendar, which they had not. As a result and from the beginning she was hostile and aggressive. She behaved badly, being abusive and aggressive to me, my neighbour who tried to help, and the co-host of this property during her stay. I believe this review is a malicious and personal attack on me, and aimed to cause damage to the reputation and well-being of the business and has nothing to do with the property. I have been hosting at this property for two and a half years and hosted one hundred and eight guests. I currently have a 4.9-star ad 9.7-star ranking on other platforms. You can see the reviews on this site also are exemplary.
In preparing for guests, we have the same staff and use the same check-in and check-out protocol for all guests. Cleaning materials, linen, towels, hand towels, toilet paper and paper towels are all provided. Two toilet rolls per bathroom and sunlight liquid, Handy Andy and 1 dishwashing tablet per day are provided, with two black bags. The Verimark broom and mop plus bucket are always in the cupboard. We provide enough of the essentials for the period of your stay.
Yes, the guest contacted me the day before check out insisting on me resupplying the house with all cleaning materials. Her statement was “she wasn’t prepared to spend any money on these items as at the exorbitant price this should be included”. This made no sense and I at the time suggested that if she wanted the house serviced, I would get someone at a fee of R350 for the day.
Indeed, the gas did run out after 22:00 one evening and I suggested that I come first thing in the morning to replace it. When she stated she was needing to cook at 22:20 in the evening, I went over and replaced it with my neighbour within 15 minutes, and exchanged it within 15 minutes, I would like any guest reading this review to look at all the other reviews to realise that this one is unlike all the other impeccable reviews I have received before and after this guest. In fact, the guests after her have booked again for December this year. The guest further refused to communicate with me regarding check out and finally vacated the premises at 12:22 knowing another guest was checking in at 15:00 and knowing that they should have vacated at 10:00. I was ignored totally. Her behaviour at check out was extremely rude and obnoxious towards my neighbour. I believe her statements are false, defamatory, and libellous and totally devoid of truth.
Donelle A - Nov 2022
Overall rating
Tranquil, such a spoil to just get away from the hustle and buzz of the city.
Harriette F - Sep 2022
Overall rating
Dit is was fantasies, eintlik meer as wat ons verwag het.
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It was fantastic, actually more than we expected.
The owner of Villa del Mar received us very well. Laurence is a fantastic host, we will definitely visit the Villa again. He is always available and very accommodating. The house is awesome, the weather just didn't cooperate so we could use the pool. Everything was just awsome, more than we expected. Thanks again Laurence we'll see you again soon.
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Villa del Mar 's response
Dit was 'n absolute plesier om julle gasheer te wees. Die huis was silwerskoon en netjies en ek is bly julle het die villa geniet. Voel asseblief vry om enige tyd terug te kom.
Tracey P - Aug 2022
Overall rating
Spacious and comfortable.
Villa del Mar 's response
Tracey, it was an absolute pleasure to have you and your guests at the villa. Thank you for looking after it as if it was your home, thanks also for all the communication! You are always welcome
Carl H - Feb 2022
Overall rating
Fantastic and relaxing. Really felt like a destination where you can bring overseas travellers.
Anna-marie B - Feb 2022
Overall rating
Fantastiese huis, met besondere goeie kommunikasie en gasvryheid!
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Fantastic house, with particularly good communication and hospitality!
What a wonderful short vacation this house gave us. So much so, that we hardly wanted to leave the house. We were 7 friends and family together and everyone is still talking about the house. Nice swimming and the hot tub is definitely that extra added touch. And the most beautiful. Sunset from both balconies. Lawrence, thank you very much for your hospitality and top quality service. Nothing was a problem for you to sort out, no matter how small. We will definitely be back again! 10 out of 10!
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Villa del Mar 's response
Baie dankie vir jou terugvoer en review. Sien uit om julle weer to akkomodeer! laurence
Kim W - Oct 2022
Overall rating
Spacious house that can accommodate the whole family. Felt pampered and relaxed spending time in the pool and jacuzzi.
Rogini P - Feb 2022
Overall rating
Perfect getaway, great facilities.
Bernice L - Dec 2021
Overall rating
Absoluut 'n fantastiese plek vir 'n lekker wegbreek, waarde vir jou geld.
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Absolutely a fantastic place for a nice break, value for money.
Maybe a canopy could be added to the Jacuzzi so that if it rains you can always use the Jacuzzi, otherwise I would recommend the place to anyone, everything is there and very comfortable, fantastic vacation spot.
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Cindy E - Nov 2021
Overall rating
Wonderful holiday home right near the beach.
Read moreShaleen F - Nov 2021
Overall rating
Casa Del Mar is a beautiful home perfect with all amenities needed for the perfect stay for a large family.
Cara A - Nov 2021
Overall rating
We spent a lovely few days at Casa Del Mar!
Adele S - Oct 2021
Overall rating
Relaxing and stress free.
Mandy B - Oct 2021
Overall rating
Alles en meer
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Everything and more
Upon our arrival at the holiday home we were pleasantly surprised. It delivered everything it promised and more. The house was very neat and spacious with more than enough space for a nice visit and relaxing. The Jacuzzi was definitely one of our favorite places to relax. A canopy over the Jacuzzi could perhaps be considered, so that one can still use it, even if it rains, as was the case with us. The access to Netflix and DStv Now was also a nice bonus (and you could watch TV while still being able to see and hear the sea through the sliding balcony door). Not only was the kitchen fully equipped, but the following was also provided: coffee, tea and sugar (a Nespresso machine and coffee machine, the latter of which was filled with coffee beans), cleaning products, washing machine with washing powder and a dishwasher. The 3 bathrooms were provided with towels, toilet paper and hand sanitizer. The host was especially very hospitable and accommodating and we could contact him via WhatsApp at any time with questions or issues. The only issue we had was the WiFi which gave some problems on the Saturday (don't know if the weather might have played a role). In summary, we, as a family, had a great time and would definitely recommend the holiday home to people who fancy a nice luxury getaway.
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Villa del Mar 's response
Ek is baie bly dat julle VDM geniet het. Julle is meer as welkom om weer te bespreek.
- Capacity: 8 people
- All ages welcome
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Check-in: 15:00 to 20:00
Check-out: 10:00 - Address: 122 Disa Road, Betty's Bay, 7141, Western Cape