Villa Des Comores
Review Summary
Katey D - Jul 2025
Overall rating
Wonderful stay in a gorgeous place.
Eldridge M - May 2025
Overall rating
Nice place.
Villa Des Comores 's response
The guest arrived at the property a couple of hours ahead of the scheduled 4pm check-in time, while the cleaner was still preparing the space. Although I had previously communicated the check-in time, the owner was fortunately on-site and kindly assisted. I chose not to follow up directly as I didn’t want to risk any tension, particularly since this was my last booking through the platform.
At check-out, a few things were unfortunately overlooked: several windows were left open, the doors were unlocked, and the alarm was not set. I also received a call from Calibre Security regarding the keys, which had not been returned as expected. The guest initially mentioned the keys were with the security company, but after two days of searching, both the owner and I involved he let us know they had been left with a neighbour.
Liam J - Jul 2025
Overall rating
Decent, could have been better.
Villa Des Comores 's response
Hi Liam,
I hope you're well. Sorry for that experience!
Unfortunately, St Francis is notorious for extremely bad WiFi, and most fibre providers have limited options in our area. We openly purchase additional data packages for guests upon request in order to combat this. (Fair use applies)
We hope this explains our side. Please consider reaching out to our team so we can try and make it up to you.