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Villa Paradiso Country Manor

Review Summary

4 out of 5from 83 reviews for Villa Paradiso Country Manor
Cleanliness
3.8/5
Service
3.8/5
Location
4.5/5
Safety
4.3/5
Value for money
3.5/5
Lizette V - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lizette V
With partner

Skoon, netjies en gerieflik.

Baie gerieflik, mooi skoon en netjies. Lekker beddens.

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Clean, tidy and comfortable.

Very comfortable, nice clean and tidy. Nice beds.

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Marieta B - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marieta B
With partner

Ons kuier daar was asemrowend.

Die kamer was puik. Die mense se vriendelikheid was ongelooflik goed. Die diens van die kelners was uitstekend. Die kamer was 100% skoon en netjies! Ek beveel dit vir enige iemand aan.

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Our visit there was breathtaking.

The room was great. The people's kindness was incredibly good. The service of the waiters was excellent. The room was 100% clean and tidy! I recommend it to anyone.

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Isabel M - Jun 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Isabel M
With friends

Baie netjies en skoon.

Ons het baie lekker gebly. Baie sentraal. Kos is baie lekker.

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Very neat and clean.

We had a very nice stay. Very central. Food is very nice.

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Juan-david M - Sep 2024
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Juan-david M
With partner

Rustig en lekker.

Dit was 'n baie gemaklike en rustige ervaring. Restaurant se kos was uit die boonste rakke. Ontbyt is 'n moet. Die enigste slegte ervarings was: TV kanale wat gesukkel het om op te vang en nie 'n groot verskeidenheid nie. Waterdruk was baie sleg Sondagoggend, ons kon nie regtig gemaklik stort nie.

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Quiet and nice.

It was a very comfortable and peaceful experience. Restaurant's food was top notch. Breakfast is a must. The only bad experiences were: TV channels that were difficult to catch and not a great variety. Water pressure was very bad on Sunday morning, we couldn't really shower comfortably.

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Anonymous Guest - Jan 2024
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Anonymous Guest
Family with teenagers

Distasteful and not value for our money at all!

Place is ok. Nothing fancy in rooms. Just a big pity. The water is ROTTEN! It smells amazing. We couldn't even dare to plunge into water. Should have gone to buy water, to brush teeth. Something drastic will have to be done about their water. . The fridge in our room smelled like old sour milk. . No what! Not value for money at all. TV in room has only 1 channel, which was snowing all the time. So no really. Pay some attention!!!

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Xoliswa K - Apr 2024
Overall rating
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
2/5
Xoliswa K
With partner

Not happy.

My stay was okay though we did not like the room. It has no fridge, too congested, and insufficient lighting.

Louis B - Mar 2024
Overall rating
Cleanliness
1/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
1/5
Louis B
With partner

Plek oor algemeen verwaarloos of lyk verwaarloos.

Beddens is swak, geen glase plek lyk verwaarloos oor algemeen in kamer. Geen yskas, geen melk, drain of water. Stink toilet het gelek. Dit self reggemaak plek waar ontbyd bedien word glad nie skoon nie.

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Place generally neglected or looking neglected.

Beds are weak, no glasses place looks neglected in general in room. No fridge, no milk, drain or water. Stinky toilet leaked. It fixed itself place where breakfast is served not clean at all.

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Hennah S - Mar 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Hennah S
With partner

Dit was so kort, vinnige oorbly maar gemaklik.

Dis die mooiste uitsig uit die kamers uit. Die geboue buite kort so klein bietjie liefde, maar ons het lekker gebly.

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It was such a short, quick stay but comfortable.

It's the most beautiful view from the rooms. The buildings outside need a little love, but we had a great stay.

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Gerrit K - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
3/5
Gerrit K
With friends

Warm professional welcome.

Rooms in the old section desperately need an upgrade, particularly the bathroom. The old-fashioned, rather useless door lock should be replaced. The balcony offers a lovely view.

Christopher M - Mar 2023
Overall rating
Cleanliness
5/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
5/5
Christopher M
With friends

Excellent. The team were very hospitable and accommodating. I will definitely stay there again!

Excellent stay, will certainly recommend Villa Paradiso.

Sean S - Jun 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Sean S
With friends

Suitable for a quick stay-over.

The water had a sewerage smell. The water pressure and the hot water was inconsistent.

Carine V - Feb 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Carine V
With partner

Good stay.

It was up to our expectations.

Beauty M - Nov 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Beauty M
With partner

Very great stay, staff very friendly.

I like the place will come back again.

Tiffany N - Aug 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tiffany N
With partner

Warm and friendly service. Great breakfast. Comfortable stay.

See stars.

Lelanie V - Jun 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lelanie V
Family with teenagers

Baie lekker en gasvry.

Die staff by Villa Paradiso is baie vriendelik en het ons baie gehelp met wat daar is op te doen in Harties. Die kos is uit die boonste rakke en sal vir seker weer daar gaan kuier.

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Very nice and hospitable.

The staff at Villa Paradiso are very friendly and helped us a lot with what there is to do in Harties. The food is top notch and will definitely visit again.

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Matshidiso S - Oct 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Matshidiso S
Family with teenagers

Excellent.

View over the dam and nearby cable-way was absolutely wonderful.

Claude P - Apr 2022
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Claude P
With friends

Was heerlik en rustige omgewing.

Kamers is netjies, diens is op standaard, naby geleë aan alle toeriste-aantreklikhede.

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Was lovely and peaceful surroundings.

Rooms are neat, service is up to standard, located close to all tourist attractions.

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Anonymous Guest - Feb 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
4/5
Anonymous Guest
With partner
Conny A - Mar 2022
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Conny A
With partner

Great setting and look.

Shower smells of sewerage and bathroom fittings and tiles are old and broken.

Wimpie V - Mar 2022
Overall rating
Cleanliness
1/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
1/5
Wimpie V
With partner

Teleurstellend.

Die stortgedeelte is vuil (mildew). Die bed se hoofbord is vuil. Die lugversorging raas verskriklik. Die ander gaste raas tot 2 uur in die môre. Geen stoel of bankie in die kamer. Gordyne nie ingehaak nie.

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Disappointing.

The shower area is dirty (mildew). The headboard of the bed is dirty. The air conditioning makes terrible noise. The other guests make noise until 2 in the morning. No chair or bench in the room. Curtains not hooked.

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Mm V - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mm V
With partner

Baie skoon en netjies en sommer om die draai van alles wat mens kan sien.

Harties bied baie om te doen en die verblyf is baie sentraal. Ons het lekker geslaap.

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Very clean and tidy and just around the corner from everything you can see.

Harties offers a lot to do and the accommodation is very central. We slept well.

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Tyrone V - Aug 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Tyrone V
With partner

Tevrede.

Die enigste probleem wat ek ondervind het was ek het gevoel vir daai tipe geld kon hulle beter TV-kanale gehaad het, en die drein by die wasbak in die badkamer het erg gestink. Maar verder was dit heel aangenaam, skoonn netjies, en personeel is baie behulpsaam, die kos is baie lekker.

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Content.

The only problem I had was I felt for that kind of money they could have had better TV channels, and the drain by the sink in the bathroom smelled bad. But otherwise it was very pleasant, clean and tidy, and the staff is very helpful, the food is very tasty.

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Deborah V - Apr 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Deborah V
Family with teenagers

Clean and friendly service.

The rooms are adequate and staff members very helpful.

Tania E - Oct 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Tania E
With partner

Pragtige plek, maar geen beheer oor ander gaste nie.

Dis 'n pragtige plek nes die foto's wys. Maar ongelukkig het ek en my man slegs 6 ure slaap ingekry oor ander gaste buite hulle kamers, in die gange kliphard gesels, geskree en gelag het sonder enige iemand wat hulle kom stil maak het.

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Beautiful place, but no control over other guests.

It's a beautiful place just like the photos show. But unfortunately my husband and I only got 6 hours of sleep because of other guests outside their rooms, talking loudly in the corridors, shouting and laughing without anyone coming to silence them.

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Puley R - Sep 2021
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
2/5
Puley R
Family with young children

Refreshing.

The venue looks OK. Just the rooms are not the same as being shown on the website. The equipment looks old. They should consider changing the mats and curtains as they were not comfortable to look and stand on. We ended up pushing the mats under the bed so we don't see them. The pool is so small and green - not pleasing.

Nomakhosazana Kekane K - Jan 2021
Overall rating
Cleanliness
5/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
3/5
Nomakhosazana Kekane K
Family with young children

Uncomfortable.

The rooms have no bar fridges and outside temperatures were around 34 degrees celsius so we could not have cold water to drink. Cooler boxes are not allowed in the rooms. I had a 12 month old baby so I also needed at least a microwave to prepare his meals and there was none that I could access.

Maurice J - Nov 2021
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Maurice J
With partner

Covid has had a major impact on tourism, hence facilities were reduced.

The Sunday lunch advertised, was not available due to low occupancy. Dinners served on Friday/Saturday only. Breakfast was available daily.

Jan S - Nov 2021
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Jan S
With partner

Aangenaam vir tyd spandeer.

Goeie diens in restaurant. Ontvangs was nie bewus van balans van verblyf betaal nie.

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Pleasant for time spent.

Good service in restaurant. Reception was not aware of balance of stay paid.

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Marina V - Sep 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
3/5
Marina V
With partner

Very basic, but okay

Wanted some Cappuccino's at the restaurant, but it could not be provided.

Natasha J - Oct 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Natasha J
With friends

Good.

TV and DStv channels need urgent attention. Nothing to watch and quality of TV very bad. Both rooms urgently attention needed to shower bad quality shower heads in rooms.

Michael F - Mar 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
2/5
Michael F
With partner

Lekker, maar die kamers is te klein. Die TV kort aandag - te klein.

Sien sterre.

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Nice, but the rooms are too small. The TV needs attention - too small.

See stars.

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Werner T - Feb 2021
Overall rating
Cleanliness
3/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
3/5
Werner T
With partner

Was a good stay, it is a nice venue for functions.

The water was not clean, it was smelly. We get that it was most probably dam water. The restaurant upstairs had little to no service, we had to go eat elsewhere on the evening. These areas need improving.

Amelia V - Apr 2021
Overall rating
Cleanliness
2/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
2/5
Amelia V
With friends

Alhoewel die tuin baie mooi is, is die gebou maar taamlik verwaarloos.

Die teëls op die trappe en gang op pad na die kamer het 'n baie slegte indruk van verwaarloos gemaak. Daar was spinnerakke in die badkamer en suite tot die kamer en daar was ook spinnerakke op die balkon by die restaurant waar ons sit en eet het. Die haardroër het nie 'n plug gehad nie en toe dit arriveer was dit vreeslik vuil en grillerig om aan te vat. Ons was op pad na 'n troue. Die haardroër het oorverhit en uitgesny en ek kon nie my hare stilleer om betyds by die troue te wees nie. Ek het aangeneem die prys sluit ontbyt in, maar dit was nie die geval nie is vir ons gesê. Ek wou ook graag nader aan die swembad gewees het, soos per my versoek toe ek geboek het.

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Although the garden is very beautiful, the building is rather neglected.

The tiles on the stairs and corridor on the way to the room gave a very bad impression of being neglected. There were cobwebs in the bathroom en suite to the room and there were also cobwebs on the balcony at the restaurant where we sat and ate. The hair dryer did not have a plug and when it arrived it was terribly dirty and creepy to touch. We were on our way to a wedding. The hair dryer overheated and cut out and I couldn't style my hair to make it to the wedding on time. I assumed the price included breakfast, but this was not the case we were told. I also would have liked to have been closer to the pool, as per my request when I booked.

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Anri B - Oct 2021
Overall rating
Cleanliness
2/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
1/5
Anri B
With partner

Just a place to sleep.

Beds very short, not very clean.

Eloise N - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Eloise N
With partner

Rustig en mooi.

Ons het net nie 'n aircon remote gehad nie. Gelukkig het die waaier gewerk.

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Quiet and beautiful.

We just didn't have an aircon remote. Luckily the fan worked.

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Lesinda D - Feb 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lesinda D

Baie lekker.

Skoon, gasvry, aandete en ontbyt heerlik, sal aanbeveel vir ander mense.

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Very nice.

Clean, hospitable, dinner and breakfast delicious, would recommend to other people.

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Lientjie L - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Lientjie L
With partner

The rooms are clean and comfortable.

The only issue I had is that there was clear notifications everywhere that no cooler boxes were allowed, and that you were not allowed to bring your own liquor. On Saturday however a large group of people were having a party at the swimming pool with three cooler boxes with alcohol. The party became very load! Our room was right next to the pool area, and we eventually decided to rather go home, because the noise was just to much and people were fighting in the room above us, and we could hear every word. I think they should have better management on this aspect.

Mokwai Abner M - Feb 2020
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mokwai Abner M
With partner

Average.

Bad television reception. No fridge in the room. Extra furniture with no use. The place could do with some freshening up. Breakfast dish up place not quite up to standard.

Vanessa N - Sep 2020
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Vanessa N
With partner

Pragtige uitsig. Ons honde was welkom. Netjies en heerlike kos.

Netjies. Veilig. Mooi natuurskoon. Ons honde was verwelkom.

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Beautiful view. Our dogs were welcome. Neat and delicious food.

Tidy. Safe. Beautiful scenery. Our dogs were welcomed.

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Isabel M - Nov 2020
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Isabel M
With partner

Lekker gesellig.

Mooi plek met mooi ligging.

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Nice and cozy.

Nice place with nice location.

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Lindiwe P - Nov 2020
Overall rating
Cleanliness
4/5
Service
2/5
Location
4/5
Safety
5/5
Value for money
4/5
Lindiwe P
With partner

Okay.

Lacked the personal touch.

Estelle D - Sep 2020
Overall rating
Cleanliness
1/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Estelle D
Family with young children

Prentjies is misleidend.

Restaurant is toe, geen eie kos of drinkgoed is veronderstel om kamer toe geneem te word nie. Dit maak nie sin nie.

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Pictures are misleading.

Restaurant is closed, no own food or drinks are supposed to be taken to the room. It does not make sense.

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Marie G - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marie G
With partner

Fantasties.

Ons het alles baie geniet, maar moes ongelukkig vroeër ry toe ons slegte tyding kry van skoonpa wat oorlede is.

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Fantastic.

We enjoyed everything very much, but unfortunately had to drive earlier when we received bad news from father-in-law who passed away.

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Zane K - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Zane K
With friends

Fantastiese uitsig en vriendelike mense.

Goeie waarde vir geld, sal dit vir enigiemand aanbeveel.

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Fantastic view and friendly people.

Great value for money, would recommend to anyone.

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Shene D - Mar 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Shene D
With friends

Ons het lekker gebly al was dit net vir een nag.

Die eenhede was baie aangenaam. Ons het wel gevoel dat ons vir die prys dalk beter toiletpapier kon kry. Ons het ook nie warm water gehad in die stort nadat een persoon gestort het nie. Ons was ook 'n bietjie teleurgesteld met die feit dat ons nie die restaurant op ons eie tyd kon gebruik nie, want ons moes bespreek en het dit nie geweet nie. Ons kan egter die plek met vrymoedigheid aanbeveel, veral vir mense wat lief is vir bier en gin.

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We had a nice stay even if it was only for one night.

The units were very pleasant. We did feel that for the price we could have gotten better toilet paper. We also did not have hot water in the shower after one person showered. We were also a little disappointed with the fact that we couldn't use the restaurant on our own time because we had to book and didn't know it. However, we can confidently recommend the place, especially for people who love beer and gin.

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Manie V - Mar 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Manie V
With partner

Skoon en netjies, maar ek dink bietjie overpriced vir wat jy ontvang.

Plekkie is goed geleë met mooi uitsig. Kamers is nogal klein. Gaste kan soms luidrugtig wees. Die restaurant en kroeg gedeelte is baie lekker met mooi uitsig. Gasvryheid is baie lekker. Sal weer daar oorslaap op motorfietstrip. Die prys is effe aan die duur kant vir net oorslaap.

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Clean and neat, but I think a little overpriced for what you get.

Place is well located with beautiful views. Rooms are quite small. Guests can sometimes be noisy. The restaurant and bar area is very nice with nice views. Hospitality is very nice. Will stay there again on motorcycle trip. The price is a bit expensive for just staying over.

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Quinten V - Nov 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Quinten V
With partner

Gemaklik.

Vriendelik en en gemaklik.

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Comfortable.

Friendly and comfortable.

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Buyile N - Oct 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Buyile N
With partner

I enjoyed every moment. I wish I had more days.

Had good time throughout the stay. I will come back again.

Piet S - May 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Piet S
With partner

Alles wat jy verwag vir wat jy betaal.

Goeie waarde vir geld, sal beslis weer van Villa Paradiso gebruik maak.

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Everything you expect for what you pay.

Good value for money, would definitely use Villa Paradiso again.

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Mogomotsi M - Dec 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
3/5
Value for money
4/5
Mogomotsi M
With partner

Good experience.

My expectations were met.

Elandre S - Jul 2019
Overall rating
Cleanliness
5/5
Service
2/5
Location
4/5
Safety
5/5
Value for money
4/5
Elandre S
With partner

Netjies en verskriklik gemaklik.

Baie netjiese kamer met gemaklike bed. Pragtige uitsig! Perfekte plek vir oornagblyplek.

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Neat and terribly comfortable.

Very neat room with comfortable bed. Beautiful view! Perfect place for overnight stay.

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Christa R - Jul 2019
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Christa R
Individual traveller

Die plek is mooi, maar my ervaring was baie onpersoonlik.

Die kamer was ongemaklik en onaangenaam koud, a.g.v. geen son en sementvloere. Die aircon het net ekstra wind en geen hitte besorg nie. Daar kort ook 'n tafel of iets vir 'n tas om daaruit te kan werk. Vir die prys wat mens betaal, sou ek regtig ook net 'n beter kitskoffie-opsie as Ricoffee verwag in die kamer. Ek is teleurgesteld in my verwagting.

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The place is nice, but my experience was very impersonal.

The room was uncomfortable and unpleasantly cold, because no sun and cement floors. The aircon provided only extra wind and no heat. There is also a need for a table or something for a case to work from. For the price one pays, I would really only expect a better instant coffee option than Ricoffee in the room. I am disappointed in my expectation.

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Anonymous Guest - Mar 2019
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With partner

Overall pleasant and peaceful except for persons who were very disturbing with drink and loud music in the middle of the night.

Villa Paradiso is beautiful and tidy. We can complain about ? group of persons who stayed above us who made a lot of noise and played loud music. We also couldn't use the pool because the same group was drinking and making noise in the pool. It was very unpleasant. The room was fine there is just no hand washing soap. We have overalls? had a good time

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Renet C - Nov 2019
Overall rating
Cleanliness
1/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
1/5
Renet C
Family with young children

Het beter kwaliteit verwag.

Ons was baie teleurgesteld in die verblyf, dit was verwaarloos, vuil en swak gehaltediens. Van die krake in die mure, die vuil toiletmerke en 20 cm rekenaar skerm vir 'n TV ─ ons het meer verwag vir die prys wat ons betaal het. Die restaurant het alewig my bestelling verkeerd gehad en die ontbyt was ook onder standaard. Daar was geen krag of water die Sondagoggend nie, en ander gaste moes 3 keer gaan vra of hulle aan die probleem werk, terugvoer het, of 'n generator het. Het geklink asof die staff nie eens geweet het hul gaste sit sonder krag of water nie. Die fotos aanlyn skep ongelukkig die verkeerde persepsie.

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Was expecting better quality.

We were very disappointed in the accommodation, it was neglected, dirty and poor quality service. From the cracks in the walls, the dirty toilet marks and 20 cm computer screen for a TV ─ we expected more for the price we paid. The restaurant kept getting my order wrong and the breakfast was also below standard. There was no power or water on Sunday morning, and other guests had to go and ask 3 times if they were working on the problem, had feedback, or had a generator. It sounded like the staff didn't even know their guests were without power or water. The photos online unfortunately create the wrong perception.

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Ellen B - Oct 2019
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
4/5
Value for money
1/5
Ellen B
With partner

I would recommend that you change your breakfast.

Rooms are not that clean, especially under the beds. You need new paintings and have some activities during the night. Secondly one cannot choose what kind of breakfast you want ─ that needs to be changed. Other than that, everything is fine. Would also like to have room service when we want and have breakfast in bed or supper in our room.

Marty H - Dec 2019
Overall rating
Cleanliness
1/5
Service
1/5
Location
4/5
Safety
3/5
Value for money
1/5
Marty H
With partner

Nie 'n goeie ervaring nie.

Ek kan onder geen omstandighede Villa Paradiso aanbeveel nie. Van dag 1 af was daar probleme. Met ons aankoms was die rekening vir die uitstaande bedrag verkeerd. Die kamer het nie afstandbeheerders gehad vir die lugversorging of die TV nie. Hulle het wel die lugversorging-afstandbeheer dadelik uitgesorteer, maar na 3 dae en elke dag se vra vir die afstandbeheer vir die TV het ek later opgegee om te vra, want jy word elke dag 1 belowe, maar jy kry hom nooit nie. Daar was ook geen vooraf kommunikasie dat die restaurant en kroeg op die perseel oor Kersfees toe is nie. Ons het een aand by die kamer gekom toe is die deur nie gesluit na housekeeping die kamer skoongemaak het nie. Die dame aan diens by ontvangs se verskoning was dat hulle baie besig is en die dinge maar bietjie deurmekaar is. Ons moes 1 aand wag tot 11 uur toe voordat ons kon stort, want daar was nie water nie. Ons het dit 9 PM rapporteer en daar is gesê dat maintenance dit binne 30 min sal uitsorteer. Na die beloofde 30 min het ek dit weer rapporteer en weer is ek gesê oor 15 min sal daar water wees. Ek het toe na die 15 min gaan kyk waar werk die mense aan die water om te hoor wat aangaan. Al wie ek toe kry is die sekuriteitswag en die nagbestuurder wat probeer om die water uit te sorteer omdat maintenance al 5 PM huistoe is en hulle nie die pompe weer aangeskakel het nadat die krag vroeër die dag af was nie. Van daar af het ons elke oggend waterprobleme gehad en in die aande was die waterdruk swak tot nie bestaande nie. My vrou het haar eie kussing saamgevat, housekeeping het besluit daar is teveel kussings in die kamer en haar kussing verwyder. Ons het dit rapporteer en hulle het toe 'n kussing daar aangebring wat so oud is dat jy dit nie eers 'n kussing kan noem nie. Ons het dit weer rapporteer en tot vandag toe 8 Jan 2020 meer as 'n week nadat ons daar was het ons nog niks weer van hulle gehoor nie. Villa Paradiso bemark hulleself as 'n 4-ster-hotel met DStv-kanale. Absolute snert. Die TV vang skaars SABC 1, 2, en 3 op en dan is daar 'n E-kanaal en 1 sportkanaal. Die TV dateer ook uit die 1990's uit. Ek het al in ander laer-ster-akkommodasie gebly wat beter kanale het met beter diens. Die kamer het nie 'n yskassie in nie. Vir 'n 4-ster-hotel kry jy Ricoffy om te drink. Hulle roem hulle ook daarop dat hulle tuine pragtig is. Snert, as jy voor by die hoofhek inkom is die tuine goed versorg. Die res van die tuine en veral by die swembad kon jy sien die gras is nie in die laaste 2 weke gesny nie en die gras groei uit die potte uit by die swembad. Die kussing op die tuinstel se stoele is so oud en vuil dat dit gemakliker en veiliger is om eerder net so op die stel te sit sonder die kussings. Ons is 2 mense in die kamer, housekeeping los vir ons 1 badhanddoek en 2 handhanddoekies. Ons het op die einde van die dag 'n dag vroeër uitgeboek, want toe ons nou die 4de aand in 'n ry nie water het nie, het ons besluit dit is nou genoeg ons gaan maar liewers. Ek weet nie wie hulle 'n 4-ster-gradering gegee het nie, maar die persoon en die eienaars van Villa Paradiso weet heel duidelik nie wat die standaarde van 'n 4-ster-hotel is nie. Ek sal Villa Parradiso nie aanbeveel nie en sal ook nooit weer soontoe gaan nie al word ek betaal om daar te gaan bly.

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Not a good experience.

I cannot recommend Villa Paradiso under any circumstances. From day 1 there were problems. On our arrival the bill for the outstanding amount was incorrect. The room did not have remote controls for the air conditioning or the TV. They did sort out the aircon remote control straight away but after 3 days and asking every day for the remote control for the TV I later gave up asking because you are promised 1 every day but you never get it. There was also no advance communication that the restaurant and bar on the premises were closed over Christmas. We got to the room one night when the door was not locked after housekeeping cleaned the room. The lady on duty at reception's excuse was that they are very busy and things are a bit confused. We had to wait 1 night until 11 o'clock before we could take a shower, because there was no water. We reported it at 9 PM and was told that maintenance would sort it out within 30 min. After the promised 30 min I reported it again and again I was told in 15 min there will be water. I then went to see the 15 min where the people were working on the water to hear what was going on. All I get then is the security guard and the night manager trying to sort out the water because maintenance has already been home at 5 PM and they haven't turned the pumps back on after the power went out earlier in the day. From there we had water problems every morning and in the evenings the water pressure was weak to non-existent. My wife took her own pillow, housekeeping decided there were too many pillows in the room and removed her pillow. We reported it and they then installed a pillow there that is so old you can't even call it a pillow. We reported it again and until today 8 Jan 2020 more than a week after we were there we have not heard anything from them again. Villa Paradiso markets themselves as a 4-star hotel with DStv channels. Absolute bullshit. The TV barely catches SABC 1, 2, and 3 and then there is an E channel and 1 sports channel. The TV also dates from the 1990s. I have stayed in other lower star accommodation that have better channels with better service. The room does not have a small fridge in it. For a 4 star hotel you get Ricoffy to drink. They also boast that their gardens are beautiful. Nonsense, if you enter in front of the main gate the gardens are well maintained. The rest of the gardens and especially by the pool you could see the grass has not been cut in the last 2 weeks and the grass is growing out of the pots by the pool. The cushions on the garden set's chairs are so old and dirty that it is more comfortable and safer to just sit on the set without the cushions. We are 2 people in the room, housekeeping leaves us 1 bath towel and 2 hand towels. At the end of the day, we checked out a day earlier, because when we didn't have water for the 4th night in a row, we decided it was enough, we'd better go. I don't know who gave them a 4 star rating, but the person and the owners of Villa Paradiso clearly do not know the standards of a 4 star hotel. I would not recommend Villa Paradiso and would never go there again even if I was paid to stay there.

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Zanele S - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Zanele S
With partner

It was out of this world.

I would definitely recommend Villa Paradiso Country Manor to friends and family. I would come back again and live there for many days.

Celeste B - Jul 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Celeste B
With friends

Rustige, bekostigbare verblyf!

Baie netjiese en skoon kamers. Ontbyt was heerlik! Personeel vriendelik!

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Peaceful, affordable accommodation!

Very neat and clean rooms. Breakfast was delicious! Friendly staff!

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Palesa D - Jun 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Palesa D
With partner

Awesome .

Beautiful and peaceful place to be at. Will love to come visit again.

Lethabo M - May 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lethabo M
With friends

Quite place to relax.

It was great except the WiFi was dropping every minute.

Villa Paradiso Country Manor 's response

Good Afternoon,

Thank you for your positive review!
Hope to see you back soon.

Kind Regards
Elma

Villa Paradiso Country Manor
Klarese N - May 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Klarese N
With partner

Asemrowend.

Ongelooflike plek en personeel.

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Breathtaking.

Amazing place and staff.

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Villa Paradiso Country Manor 's response

Goeie Middag Tessa,

Baie dankie, hoop julle weer te sien!

Vriendelike Groete
Elma

Villa Paradiso Country Manor
Charlotte W - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Charlotte W
With partner

Baie mooi.

Skoon en vriendelik.

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Very pretty.

Clean and friendly.

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Pieter B - Aug 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Pieter B
With partner

Netjiese fasiliteite en vriendelike diens.

Kamers is keurig en netjies. Restaurant kan aanbeveel word. Omgewing is goed versorg. In kort was dit 'n baie bevredigende ervaring en ons sal dit weer besoek.

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Neat facilities and friendly service.

Rooms are neat and tidy. Restaurant can be recommended. Environment is well cared for. In short it was a very satisfying experience and we will visit again.

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Anelene E - Mar 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Anelene E
With partner

Waarde vir geld akkommodasie, baie vriendelike staf en uitstekende etes in restaurant.

Pragtige tuine en ontspanne atmosfeer. Kamers is gerieflik genoeg. Al die staf is baie hulpvaardig, vriendelik en die diens is uitstekend.

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Value for money accommodation, very friendly staff and excellent meals in restaurant.

Beautiful gardens and relaxed atmosphere. Rooms are comfortable enough. All the staff are very helpful, friendly and the service is excellent.

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Chantel B - Mar 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Chantel B
With friends

Baie netjies en vriendelike diens.

Het lekker gebly en ontbyt was heerlik. Is netjies en baie vriendelike diens.

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Very neat and friendly service.

Had a nice stay and breakfast was delicious. Is neat and very friendly service.

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Esser V - Apr 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Esser V
With partner

Pragtige verblyf met puik waarde vir geld.

Great verblyf met die beste ontbyt en diens.

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Beautiful accommodation with great value for money.

Great stay with the best breakfast and service.

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Villa Paradiso Country Manor 's response

Goeie Middag,

Baie dankie vir positiewe terugvoer!

Hoop om julle gou weer terug te verwelkom.

Lekker dag
Groete
Elma

Villa Paradiso Country Manor
Lourette W - Nov 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Lourette W
With partner

Lekker bederfie.

Die Black Fox se kos was wonderlik en die atmosfeer is fantasties.

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Nice treat.

The Black Fox's food was wonderful and the atmosphere is fantastic.

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Johan V - Aug 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Johan V
With friends

Gerieflik.

Klein kamertjie wat genoeg is om oor te slaap om Hartbeespoortdam vir 'n naweek te geniet.

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Comfortable.

Small room that is enough to sleep over to enjoy Hartbeespoort Dam for a weekend.

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Charnelle V - May 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Charnelle V
With partner

Het lekker gebly. Is netjies en baie vriendelike diens.

Sien sterre.

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Had a lovely stay. Neat and friendly service.

See stars.

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Sumari H - Feb 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Sumari H
With partner

Lekker.

Ons het lekker gebly, alhoewel, effense groter kamer verwag het as vir die prys wat betaal is. Die restaurant bo in die ontvangs is fantasties en die oggend se ontbyt was baie lekker.

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Nice.

We had a nice stay, although expected slightly bigger room than for the price paid. The restaurant upstairs in reception is fantastic and the morning's breakfast was very tasty.

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Carmen B - Oct 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
3/5
Carmen B
With partner

Was average.

Daar was geen beheer oor die mense wat by die swembad partytjie gehou het Saterdagmiddag nie en hulle het vreeslik geraas. Die water in ons eenheid het gevrot na riool. Ek het dit by Kaygee aangemeld Sondagoggend. Daar was nie 'n afstandbeheer vir die TV in ons kamer met aankoms nie. Lettie was baie behulpsaam om ons raserige bure 20:30 die aand stil te kom maak nadat hulle harde musiek gespeel het, buitengewoon hard gepraat en gesing het. Die koffie in die flesse by ontbyt was koud.

Samuel H - Mar 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
3/5
Samuel H
With partner

Kamer baie beknop. Ander inwoners raserig in die nag. Ingang na hotel swak belig in die nag - eers verby gery. GPS-koördinate soos van internet verkry werk nie.

Kamer baie beknop. Ander inwoners raserig in die nag. Ingang na hotel swak belig in die nag - eers verby gery. GPS-koördinate soos van internet verkry werk nie. Rioolreuk kom uit stort se uitlaat. Restaurant se kos is gemiddeld tot swak. Stort baie lekker!

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Room very cramped. Other residents noisy at night. Entrance to hotel poorly lit at night - first drove past. GPS coordinates as obtained from the Internet do not work.

Room very cramped. Other residents noisy at night. Entrance to hotel poorly lit at night - first drove past. GPS coordinates as obtained from the Internet do not work. Sewage smell coming from shower outlet. Restaurant food is average to poor. Very nice shower!

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Anonymous Guest - Oct 2018
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
3/5
Anonymous Guest
With partner

Well rested and spending quality time with my spouse.

We rested well, everything was clean and tidy and the employees were very friendly. The breakfast was delicious and really value for money, magically kept us full for a while. The smoke from the pizza oven was just overwhelming at times.

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Selvyn N - Oct 2018
Overall rating
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
3/5
Selvyn N
Family with teenagers

Baie klein kamers.

Die kamers baie klein en nie skoon nie. Die TV is 'n skande.

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Very small rooms.

The rooms very small and not clean. The TV is a disgrace.

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Marisa D - Jul 2018
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Marisa D
With partner

Aangenaam, maar meer verwag van bedrag wat betaal moes word.

Verblyf was aangenaam, maar vir daardie bedrag verwag mens goeie kwaliteit linne, sonder gate. Ons lakens het gate gehad. Ontbyt was ook koud. Personeel by restaurant is vriendelik en het flinke diens gelewer.

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Pleasant, but expected more from amount that had to be paid.

Stay was pleasant, but for that amount one expects good quality linen, without holes. Our sheets had holes in them. Breakfast was also cold. Staff at the restaurant are friendly and provided prompt service.

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Chris V - Apr 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
1/5
Chris V
With partner

Het net een aand oorgeslaap.

Was nie baie beïndruk met die kamer nie, was baie klein en het die volgende dag na 'n ander blyplek geskuif en moes weer R2400 ekstra betaal. Ek hoop jul gaan my te gemoed kom en 'n bedrag terugbetaal.

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Only stayed over one night.

Wasn't very impressed with the room, was very small and moved to another accommodation the next day and had to pay R2400 extra again. I hope you will come to my senses and repay an amount.

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Villa Paradiso Country Manor 's response

Goeie Middag,

Baie dankie vir jou terugvoer.
Ons is jammer dat jy ongelukkig was met die kamer.
Indien hy weer 'n bespreking by ons maak, sal ons sekermaak dat jy n kamer in die A-Blok wat groter is bespreek.

Vriendelike Groete
Elma

Villa Paradiso Country Manor
Ursula Z - Nov 2018
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
2/5
Ursula Z
With friends

Verwelkoming was nie watwonders nie.

Ons het net so na 9 arriveer. Verwelkoming was nie baie lekker nie. Ons wou 'n pizza bestel en die werkers was bereid om ons een te maak, maar toe besluit die bestuurder dink ek dat die kombuis toe is. Dit was ook baie lawaaierig die Vrydagaand. Ek sal nie weer hier gaan bly en sal dit ook nie aanbeveel nie.

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Welcoming wasn't great.

We arrived after 9. Welcoming wasn't nice. We wanted to order a pizza and the worker was prepared to make one for us, but the manager then, seems to me, decided that the kitchen was closed. It was also very noisy Friday evening. Will not stay here again and also not recommend it.

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Sonja N - Sep 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
2/5
Sonja N
With partner

Was ok.

Kamer baie eenvoudig. Koffie was glad nie lekker nie. Televisie is maar baie outdated vir 'n 3-ster-plek. 'n kennisgewing vooraf sou waardeer word dat die restaurant en Gin Bar albei gesluit sou wees die Saterdag. Vriendelike diens.

Anche B - Aug 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Anche B
With partner

Not completely satisfied.

I booked a room with a king size bed, which we did not get. The water pressure was very poor and could not regulate the shower, it was either freezing cold or very hot. Was rather disappointing.

Phumzile Z - Dec 2018
Overall rating
Cleanliness
2/5
Service
1/5
Location
5/5
Safety
3/5
Value for money
1/5
Phumzile Z
With friends

The place has poor customer service, there is a lot of mosquitoes in the rooms and breakfast service was poor.

The breakfast was poor, the customer service was poor and there was little service given to the guests. The rooms had a lot of mosquitoes which made sleeping a problem.

Marietjie B - Dec 2018
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
3/5
Value for money
2/5
Marietjie B
With partner

Teleurstellend.

Swak diens by aankoms. Vergunning gevra vir niks. Bed stukkend. Swembad is nie soos geadverteer nie.

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Disappointing.

Poor service on arrival. Permission asked for nothing. Bed broken. Pool is not as advertised.

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Patience N - Nov 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Patience N
Family with young children

Beautiful place.

Will go back again.

Anonymous Guest - Dec 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With partner

Comfortable

Very nice stay - The Black Fox is a fantastic restaurant with delicious food and a wonderful view.

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View original in Afrikaans.

From
From R 1 099
per night, for 2 ppl
From
R 1 099
per night, for 2 ppl
Make a Booking
  • Capacity: 104 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: Plot 8, R512, Melodie, Hartbeespoort Dam, 0216, North West
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDdjMGQ3YzdjLTA4ZDQtNDQxZS1hYWRkLWIyNDhjMGNlNWFjZg?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 099 per night, for 2 ppl 83 5 1 4 Plot 8, R512 Melodie 0216 North West 021 201 8900 14:00-19:00 10:00 -25.718556891719 27.892929668648
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