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Wagon Wheel Country Lodge

468 reviews
Hotel

Review Summary

3.9 out of 5from 468 reviews for Wagon Wheel Country Lodge
Cleanliness
4.0/5
Service
3.9/5
Location
4.2/5
Safety
4.0/5
Value for money
3.5/5
Rusane H - Nov 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rusane H
Individual traveller

Perfek na 'n lang reis.

Baie oulik, lekker 'cosy', netjies, net wat mens nodig het na 'n lang dag se ry. Pragtige blou swembad. Sal dit beslis aanbeveel.

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Perfect after a long journey.

Very cute, cozy, tidy, just what you need after a long day's driving. Beautiful blue pool. Would definitely recommend it.

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Andre V - Oct 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Andre V
With partner

Dit was baie aangenaam.

Ons het baie lekker gebly. Staff was baie aangenaam en behulpsaam.

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It was very pleasant.

We had a very nice stay. Staff was very pleasant and helpful.

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Riëtte V - Oct 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Riëtte V
Family with young children

Skoon veilige plek, ideaal vir oorslaap oppad na die volgende stop.

Heerlik veilig gebly en skoon kamer en diens waardeer.

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Clean safe place, ideal for an overnight stop on the way to the next stop.

Lovely safe stay and clean room and service appreciated.

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Miemie V - Aug 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Miemie V
With partner

Was baie lekker.

Dit is 'n baie lekker oornagplekkie.

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Was very nice.

It is a very nice place to stay overnight.

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Mari N - Aug 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mari N
With partner

Gerieflik geleë, skoon, veilig, troeteldier vriendelik en restaurant op perseel.

Sien sterre.

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Conveniently located, clean, safe, pet friendly and restaurant on site.

See stars.

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Mari N - Jul 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mari N
With partner

Skoon, gerieflik geleë, troeteldier vriendelik, veilig.

Sien sterre.

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Clean, conveniently located, pet friendly, safe.

See stars.

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Mari N - Jul 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mari N

Gerieflik geleë, netjies en veilig.

4de keer dat ons daar oorbly. Gerieflik geleë, netjies en veilig.

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Conveniently located, neat and safe.

4th time we stay there. Conveniently located, neat and safe.

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Lynelle V - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lynelle V
With partner

Great.

Wonderful, the room was clean.

Hesmari C - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hesmari C
With partner

Rustig.

Ons het baie lekker gebly by Wagon Wheel.

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Restful.

We had a great stay at Wagon Wheel.

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Jaco D - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jaco D
Individual traveller

Sakpas en netjies.

Baie vriendelike diens en netjiese en skoon kamers. Die restaurant en die ontspanningsarea is lieflik, en die kos is heerlik. Geen klagtes nie.

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Pocket size and neat.

Very friendly service and neat and clean rooms. The restaurant and lounge area are lovely, and the food is delicious. No complaints.

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Elphia V - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elphia V
Family with young children

Perfekte oorslaapplek vir 'n stop oppad terug huis toe!

Sien sterre.

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Perfect stopover for a stop on the way back home!

See stars.

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Etricia G - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Etricia G
Family with young children

Vriendelike personeel. Gemaklike verblyf.

Het baie lekker gebly. Swembad was 'n wenner in daardie warm weer. Sal vir seker weer daar gaan bly.

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Friendly staff. Comfortable stay.

Had a great stay. Pool was a winner in that hot weather. Will definitely stay there again.

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Chereza L - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Chereza L
With partner

Sal vir seker weer by Wagon Wheel oorslaap oppad Kaap toe.

Baie vriendelike mense by die Lodge, lekker gesellig. Die restaurant het net bietjie lank gevat met bestellings neem en om die etes te bring.

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Will definitely stay at Wagon Wheel again on the way to the Cape.

Very friendly people at the Lodge, nice and cozy. The restaurant just took a little long to take orders and to bring the meals.

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Levona L - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Levona L

Baie lekker, gerieflik en veilig.

Dit is baie gerieflik geleë, skoon en netjies. Baie veilig gevoel.

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Very nice, comfortable and safe.

It is very conveniently located, clean and tidy. Felt very safe.

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Esmerelda F - Aug 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Esmerelda F
Individual traveller

Bevredigend.

Lekker plek bo en behalwe vir die geraas van gaste wat later inkom.

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Satisfactory.

Nice place above and beyond the noise of guests who come in later.

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Riaan J - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Riaan J
With partner

Good stay.

The room is very small, and there is no place to put your luggage.

Mornay V - Mar 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Mornay V
Family with teenagers

Oulike plekkie. Lekker ge oornag.

'n Lekker skoon plekkie met vriendelike staf om te help. Lekker geslaap en gerus.

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Cute little place. Have a good night.

A nice clean place with friendly staff to help. Sleep well and rest.

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Barry B - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Barry B
With partner

Clean and comfortable.

Reception was 5-star. Thank you guys.

Hillary S - Jun 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Hillary S
Family with teenagers

Well rested.

Location perfect. Room clean. Staff friendly. Perfect stop over.

Dj B - Apr 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Dj B
Individual traveller

Great value, very clean, good food.

Perfect for an overnight break.

Graeme M - Apr 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Graeme M
Individual traveller

Good stop over.

Good stop over between Pretoria, Gauteng, and Cape Town, Western Cape. Accommodation can be better highlighted, camping, backpackers, and better rooms in advertising.

Helgaard B - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Helgaard B
Individual traveller

Rustig, stil omgewing, vriendelike personeel.

Lekker gebly, maar elke kamer moet 'n sekere grootte yskas hê na gelang van die hoeveelheid gaste.

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Calm, quiet environment, friendly staff.

Nice stay, but each room should have a certain size fridge depending on the number of guests.

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Okkie P - Feb 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Okkie P
On business

Baie veilig en rustig geslaap. Hier kry jy presies waarvoor jy betaal.

Baie lekker geslaap op skoon linne en gerieflike bed.

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Slept very safe and sound. Here you get exactly what you pay for.

Slept very well on clean linen and comfortable bed.

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George B - Nov 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
George B
Individual traveller

Very relaxing after a long day on the road.

Most enjoyable, supper was great and staff are very friendly and helpful.

Ane V - Oct 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Ane V
With friends

Baie vriendelike ontvangs, baie hulpvaardig, baie lekker geslaap en gekuier.

Baie lekker geslaap. Skoon en netjies. Baie hulpvaardige kliëntediens. Selfs ons kamers is verander toe hulle oop plek gehad het in kamers met enkelbeddens i.p.v. bunkerbeddens. Die barman is baie oulik en vriendelik! Hulle het selfs ons gehelp met braaitang en sout en alles wat ons benodig het. Baie beïndruk!

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Very friendly reception, very helpful, slept and visited very well.

Slept very well. Clean and tidy. Very helpful customer service. Even our rooms were changed when they had open space into rooms with single beds instead of bunker beds. The bartender is very cute and friendly! They even helped us with barbecue tongs and salt and everything we needed. Very impressed!

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Chantel B - Sep 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Chantel B
Family with teenagers

Gerieflik en netjies. 'n Goeie oorslaap plek.

Ons het lekker oorgeslaap. Dit was gemaklik en sonder komplikasies. Ons het laat die aand gearriveer en het weer baie vroeg die volgende oggend vertrek. Die 24 uur diens maak dit maklik.

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Comfortable and neat. A good place to sleep.

We slept well. It was comfortable and without complications. We arrived late at night and left very early the next morning. The 24 hour service makes it easy.

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Louisa S - Jan 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Louisa S

Lekker.

Lekke gebly. Daar was geen hangplek om klere op te hang vir volgende dag nie.

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Nice.

Lekke stayed. There was no hanger to hang clothes for next day.

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Leonie G - Jan 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Leonie G
Family with teenagers

Our stay was fine.

We stayed here years ago and decided to try it again. The unit was clean. Beds were a little creaky and not too comfortable. The aircon was very loud though and a little bothersome. I suggest you take a USB fan. We had load shedding from midnight and couldn't open the windows as the one bed is right next to the window, which is next to the parking. There is no netting for bugs and there were plenty. Only Ricoffy and Cremora on offer, so take your own. We ate in the restaurant. Slightly disappointing and expensive. The pool is beautiful and clean.

Marga S - Jan 2024
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Marga S
With partner

Gerieflik.

Ons het lekker gebly, maar daar was 'n paar probleme, soos die aircon wat gelekt het. Foto's op die internet is misleidend. Dit is nie so luuks as wat hulle dit voorstel nie en vir die prys het ons meer verwag.

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Comfortable.

We had a nice stay, but there were some problems, like the aircon leaking. Pictures on the internet are misleading. It is not as luxurious as they make it out to be and for the price we expected more.

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George B - Nov 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
George B
Individual traveller

Quiet and peaceful.

Very relaxing and the meals and service were good.

Werner D - Mar 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Werner D
With friends

1) Vriendelike diens 2) Skoon en netjies 3) Baie gesellige atmosfeer.

Ek dink my resensies t.o.v. die plek praat die woord. Ek het al 'n paar keer in die verlede daar oornag en sal dit weer doen. Dit was baie lekker.

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1) Friendly service 2) Clean and tidy 3) Very cozy atmosphere.

I think my reviews re the place speaks the word. I have stayed there a few times in the past and will do so again. It was very nice.

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Cecilia G - Feb 2024
Overall rating
Cleanliness
5/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Cecilia G
With friends

Die kuier was fantasties.

Als was goed en wel, behalwe vir die feit dat die yskas nie koud gemaak het nie. En ons verkies ook dat die kroeg later oopbly.

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The visit was fantastic.

All was well and good, except for the fact that the fridge didn't get cold. And we also prefer the bar to stay open later.

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Stefan V - Jan 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Stefan V
Large group

Gemaklik/ rustig.

Was glad nie sleg nie! Netjies en skoon. Staff was vriendelik en die kos was baie lekker!

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Easy/quiet.

Wasn't bad at all! Neat and clean. Staff was friendly and the food was very tasty!

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Cobus P - Jan 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
3/5
Cobus P

Netjies.

Ja, ek sal net verwag dat die afwesigheid van lugversorging beklemtoon moet word.

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Tidy.

Yes, I would just expect the absence of air conditioning to be highlighted.

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Nathaniel C - Mar 2024
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Nathaniel C
On business

Was good.

Arrived late, reception on duty, struggled to find the room. Needs to provide a map so I could find the room better.

Anonymous Guest - Sep 2024
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
1/5
Anonymous Guest
With partner

Okay but very expensive. The staff do their best.

Totally overpriced for what you offer. No TV, no wardrobes, one cup of coffee (no tea) used up on arrival - what about the morning? There was a door in the hallway that slammed all night until I went to open it and hooked it so it would stay open. The photos are misleading - the place needs a lot of attention. Even the meals in the restaurant are very expensive.

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Marisa C - Jun 2024
Overall rating
Cleanliness
2/5
Service
2/5
Location
3/5
Safety
5/5
Value for money
1/5
Marisa C
Family with teenagers

Net 'n slaapplek niks meer en niks minder nie.

Plek is baie klein. Sal nie aanbeveel vir 'n familie nie, meer vir 'n enkelpersoon.

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Just a place to sleep, nothing more and nothing less.

Place is very small. Would not recommend for a family, more for a single person.

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Lizette C - Jan 2024
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
3/5
Value for money
1/5
Lizette C
Family with young children

Absolutely terrible. A rip off.

It was terrible. No aircon. Not value for money. Dirt underneath bed. No space to move around.

Anonymous Guest - Sep 2024
Overall rating
Cleanliness
2/5
Service
4/5
Location
3/5
Safety
1/5
Value for money
2/5
Anonymous Guest
With partner

There are better accommodations for families for the same price.

We could sleep and that's what we wanted but the people next door made a lot of noise; the spots are on top of each other. We have already paid the same in Paternoster for a night's accommodation which is very clean, tidy and aesthetically beautiful. . I would not recommend the lodge. . Their furniture is very old and not very clean.

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Ian K - Jul 2024
Overall rating
Cleanliness
2/5
Service
2/5
Location
2/5
Safety
2/5
Value for money
2/5
Ian K
Family with teenagers

Sal my nie weer sien nie.

Geen TV, geen aircon, gangligte heel aand aan. Kon nie slaap nie.

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Won't see me again.

No TV, no aircon, corridor lights on all night. Couldn't sleep.

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Phillip V - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Phillip V
With partner

Waarde vir geld.

Baie lekker gebly. Die hele ontvangspersoneel het goeie diens gelewer.

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Value for money.

Very nice stay. The entire reception staff provided good service.

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Hellette D - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hellette D
With partner

Baie lekker stopplekkie.

Lekker halfway stop Kaap toe.

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Very nice stop.

Nice halfway stop to Cape Town.

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Kuba S - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kuba S
Family with young children

Welcoming, clean and beautiful.

Room was clean. Staff friendly and respectful. The food served in the restaurant is absolutely delicious. There have been complaints about the restaurant prices, but the portions are huge, so the prices are definitely justified. The only complaint I have is the music in the restaurant. They had a 3-second loop of a harmonica just running over and over non-stop for the entire time we were having dinner there, which nearly drove us mad. Literally four notes just repeating for almost an hour straight. Please, for the sake of future guests, fix your music! But besides that, we were very happy with our stay.

Surina B - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Surina B
With partner

Sal aanbeveel baie netjies en veilig.

Skoon en netjies, heerlike kos en baie vriendelike personeel.

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Would recommend very neat and safe.

Clean and tidy, delicious food and very friendly staff.

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Jacqueline N - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jacqueline N
With partner

Amazing friendly staff, value for money, clean rooms.

My son and I stayed at Wagon Wheel. Due to unforeseen circumstances, we had to bring our dates forward by one week from our original booking. The change of date was handled quickly and efficiently. The accommodation was very clean, and the staff was very friendly and helpful.

Nichola A - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nichola A
With partner

Value for money, halfway stopover!

The room we stayed in has been renovated. It was clean and comfortable. The food served in their restaurant was delicious.

Elize W - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elize W
With partner

Pragtige en-suite kamer, silwerskoon, parkering reg voor jou kamer.

En 'n wonderlike aandete in pragtige eetkamer. Bediening. Diens is onverbeterlik!

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Beautiful en-suite room, spotlessly clean, parking right in front of your room.

And a wonderful dinner in beautiful dining room. Ministry. Service is unbeatable!

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Tommy P - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tommy P
On business

Was a great stay.

Thank you for the assistance and great service.

Reece B - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Reece B
Family with young children

Gasvry, goeie diens, netjies, heerlike kos.

Ons het baie laat daar aangekom. Kos was voorberei om in kamer te eet voor kombuis sluit.

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Hospitable, good service, neat, delicious food.

We got there very late. Food was prepared to eat in room before kitchen closes.

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Michelle V - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Michelle V
Family with young children

Plekkie was maklik om te kry, dadelik by ontvangs gehelp. Kamer was 100% gerieflik en fasiliteite naby en beskikbaar (swem, braai en restautant).

Ons oornag altyd in Beaufort-Wes op pad George toe met ons jaarlikse vakansie. Wagon Wheel sal ons beslis weer by tuis gaan.

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Spot was easy to find, immediately helped at reception. Room was 100% comfortable and facilities nearby and available (swimming, braai and restaurant).

We always spend the night in Beaufort West on our way to George on our annual holiday. Wagon Wheel will definitely be our home again.

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Krystle M - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Krystle M
Family with young children

Gesellig.

Baie lekker gebly. Great dat daar aircon is. Kos net bietjie duur by restaurant.

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Sociable.

Very nice stay. Great that there is aircon. Food just a bit expensive at restaurant.

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Ann R - Aug 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Ann R
Individual traveller

Quiet, comfortable, hot shower.

Wi-Fi wouldn't connect, maybe due to load shedding?

Ernie R - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Ernie R
With partner

Halfpad op ons reis. Moeg, maar basiese geriewe daar. Restaurant 'n pluspunt.

'n Pap wiel, ongeluk op pad en padwerke het ons verplig om weer 13 April by Wagon Wheel te slaap. As ek moes deurdruk het ons eers na 11 nm geariveer. Weer goeie ondervinding by Wagon Wheel. Nou egter net dubbelkostes want ons het reeds betaal by 'n ander plek.) Daar kan seker niks daaraan gedoen word nie. Dis seker maar die reëls.

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Halfway on our journey. Tired, but basic amenities there. Restaurant a plus.

A flat wheel, accident on the way and roadworks forced us to sleep at Wagon Wheel again on April 13th. If I had to push through, we didn't arrive until after 11 pm. Another good experience at Wagon Wheel. But now only double charges because we already paid at another place.) There is probably nothing that can be done about it. It's probably just the rules.

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Jacques K - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Jacques K
Family with young children

Baie netjies en vriendelike personeel. Die kos was ook uitstekend.

Dit was lekker slaapplek vir 1 aand.

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Very neat and friendly staff. The food was also excellent.

It was a nice place to sleep for 1 night.

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Dawie V - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Dawie V
Family with teenagers

Soos altyd, lekker rus na 'n lang pad.

Het al talle kere hier oorgeslaap. Kamers en beddens gemaklik. Kamers met lugversorging goeie opsies in die warm maande. Onthou net muskiet-repellent. Lekker slaap.

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As always, well rested after a long journey.

Have stayed here numerous times. Rooms and beds comfortable. Rooms with air conditioning good options in the hot months. Just remember mosquito repellent. Sleep well.

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Darius V - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Darius V
With friends

Baie goeie diens en slaapplek.

Baie netjiese ruim kamers.

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Very good service and place to sleep.

Very neat spacious rooms.

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Kenny V - Dec 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Kenny V
With partner

Gerieflik.

Kamer was netjies en skoon. Personeel vriendelik. Eet gerus, die skaapnek was heerlik.

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Comfortable.

Room was neat and clean. Staff friendly. Feel free to eat, the mutton neck was delicious.

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Neoline B - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Neoline B

Voldoende.

Was 'n oornag stop met vroeë oggend vertrek. Het sakpas kamer gebruik wat voldoende was en baie netjies. Die parkering was net bietjie van 'n vraagteken.

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Sufficient.

Was an overnight stop with early morning departure. Used pocket size room which was adequate and very tidy. The parking was just a bit of a question mark.

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Gerrit K - Dec 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Gerrit K
Family with teenagers

Reg langs N1. Skoon, veilig en gerieflik. Lekker restaurant en kroeg op die perseel.

Ons het baie lekker gebly.

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Right next to N1. Clean, safe and comfortable. Nice restaurant and bar on site.

We had a very nice stay.

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Cynthia K - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Cynthia K
With partner

Restful.

The place is ideal and near the road.

Joan-nita H - Apr 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Joan-nita H
Family with young children

Heerlik gebly na 'n lang dag op die pad.

Kamer is heerlik ruim met baie spasie. Gesin van 4 met 2 groot tienerseuns. Almal het heerlik geslaap. Badkamer se warm water was genoeg vir ons al 4. Sal weer daar bly.

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Great stay after a long day on the road.

Room is wonderfully spacious with lots of space. Family of 4 with 2 grown teenage sons. Everyone slept well. Bathroom's hot water was enough for all 4 of us. Will stay there again.

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Leon K - Jan 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Leon K
Individual traveller

Lekker gesellig en goeie diens.

Lekker oornagplekkie met goeie diens en goeie fasiliteite.

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Cozy and good service.

Nice place to stay overnight with good service and good facilities.

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Rudolf G - Dec 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Rudolf G

Great.

Ja, waarde vir geld en goed gelee.

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Great.

Yes, value for money and well located.

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Yolandé O - Nov 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Yolandé O
With partner

Heerlik. Die begin en einde van ons Kruger vakansie.

Het verblyf geniet. Dit is veilig, skoon en bekostigbaar. Dit is ook gerieflik geleë. Ons het tydens die vakansie 2 keer daar oorgebly. Dit is die eerste van 3 oorslaapplekke oppad Krugerwildtuin toe. Sal volgende keer vroeër arriveer om die tuine en area te verken.

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Delicious. The beginning and end of our Kruger holiday.

Enjoyed stay. It is safe, clean and affordable. It is also conveniently located. We stayed there 2 times during the holiday. This is the first of 3 overnight stops on the way to Kruger National Park. Will arrive earlier next time to explore the gardens and area.

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Kobus T - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Kobus T
Family with teenagers

Baie gawe mense en die plek is baie skoon en netjies.

Sien sterre.

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Very nice people and the place is very clean and tidy.

See stars.

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Renee U - Apr 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Renee U
With partner

A lovely experience.

We were welcomed, had a delicious meal in the restaurant, had a nice clean room with comfortable beds and were treated well by all staff.

Carina B - Jan 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
4/5
Carina B
Family with teenagers

Wens ons was vroeër daar om 2 keer van die Skaapnek to kon eet! Dit was amazing en die beste wat ek nog ooit geëet het!

Die waarde vir geld was verstommend, veral die familie-kamer wat ons in gebly het. Die enigste kritiek is dat ons nie gewaarsku is van die impak van loadshedding asook die skedule nie wat natuurlik een sterretjie laat afval het.

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Wish we had been there earlier to eat 2 times of the Sheep's Neck! It was amazing and the best I have ever eaten!

The value for money was amazing, especially the family room we stayed in. The only criticism is that we were not warned about the impact of loadshedding as well as the schedule, which of course made one star fall off.

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Rene L - Dec 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Rene L
With friends

Netjies en skoon.

Perfek vir 'n nag se oorslaap.

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Neat and clean.

Perfect for a night's sleepover.

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Peter J - Jun 2023
Overall rating
Cleanliness
5/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
4/5
Peter J
Individual traveller

Very clean.

Clean, comfortable and convenient. No hot water in the morning. Toilet was leaking. WiFi problematic.

Roy D - Jan 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Roy D
With partner

Stop over returning home to JHB from the Cape. Comfortable and convenient.

Enjoyed a meal at the restaurant.

Adele N - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
1/5
Value for money
4/5
Adele N
Family with teenagers

The slot to our door didn't work, so we had to climb through the window to lock ourselves in and out of the room. The door couldn't be lock from the inside.

The restaurants food needs a proper chef, food not to great. Other than that, it was nice and clean.

Betty T - Dec 2023
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
3/5
Betty T
Family with teenagers

Ok for overnight stay.

Location was good, just off the main road. The image of the room is accurate but much smaller than expected upon arrival. Would have been nice to have an in-room bar fridge. The air con works well.

Sonja Van Wyk V - Aug 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Sonja Van Wyk V
With partner

Oornagslaapplek.

Kon heerlik oorslaap. Op die pad. Gerieflik.

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Overnight accommodation.

Could sleep over wonderfully. On the road. Comfortable.

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Stephan S - Jun 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Stephan S
Individual traveller

My behoefte was 'n oornagslaapplek - dit het aan al my vereistes voldoen.

Geen klagtes van my kant af nie.

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My need was an overnight accommodation - it met all my requirements.

No complaints from my side.

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Anonymous Guest - Dec 2023
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
3/5
Anonymous Guest
Family with young children
Dawie D - Dec 2023
Overall rating
Cleanliness
2/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Dawie D
With partner

Wagon Wheel Country Lodge kort 'n opknap!

Wagon Wheel Country Lodge is te duur vir dit wat jy kry. Nie eers 'n koelkas in die kamer nie. Die kussing was heerlik!

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Wagon Wheel Country Lodge needs a facelift!

Wagon Wheel Country Lodge is overpriced for what you get. Not even a fridge in the room. The pillow was delicious!

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Anonymous Guest - Apr 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
Family with teenagers

Suitable for a quick overnight stop expires if you are traveling with a pet.

Could pay a little more attention to cleaning units.

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George S - Apr 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
George S
Family with young children

Goed vir een nag se oorslaap.

Kon rus na dag op die pad. Sal aanbeveel vir 1 nag se oorslaap.

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Good for one night's sleepover.

Could rest after day on the road. Would recommend for 1 night stay.

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Johann P - Jan 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Johann P
Family with teenagers

Bietjie klein vir 4 persone.

Toilet geriewe is baie klein.

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A bit small for 4 people.

Toilet facilities are very small.

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Melissa L - Dec 2023
Overall rating
Cleanliness
2/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
1/5
Melissa L
Individual traveller

Teleurgesteld.

Die bed was baie ongemaklik. Die vloer was sanderig. En daar word Ricoffy uitgesit, not cool.

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Disappointed.

The bed was very uncomfortable. The floor was sandy. And there Ricoffy is evicted, not cool.

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Anonymous Guest - Dec 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
Family with young children

As in photos.

Close to N1. As in photos.

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Schoeme S - Oct 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
4/5
Schoeme S
With partner

Waarde vir wat jy betaal.

Die sakpaskamer by die Wagon Wheel Country Lodge is sekerlik die moeite werd vir die prys wat 'n mens betaal. Ek sou eerder aanbeveel dat 'n mens, indien jy by die Wagon Wheel bespreek, nie die goedkoopste kamers bespreek nie. Die gaste in die ander kamers was raserig en die stort was nie heeltemal skoon nie. Die restaurant is wonderlik en knus.

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Value for what you pay.

The pocket fitting room at the Wagon Wheel Country Lodge is certainly worth the price one pays. I would rather recommend that if you book at the Wagon Wheel, you don't book the cheapest rooms. The guests in the other rooms were noisy and the shower was not completely clean. The restaurant is wonderful and cozy.

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Anonymous Guest - Jul 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Anonymous Guest
With partner

There was a lot of noise late at night in the rooms in my area. I was in Room 55.

I had trouble sleeping because of guests who came in very late and made noise. I know some of the other guests requested that hulk be moved to another room. I will not stay here again.

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Anonymous Guest - Mar 2023
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Anonymous Guest
With partner
Johannes S - Dec 2023
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
3/5
Value for money
3/5
Johannes S
Family with teenagers

As stated above.

Not great. The room wasn't ready, there were not enough towels and pillows in the room, and we didn't have any hot water. The location was great and the price okay, but not a great experience.

Anonymous Guest - Dec 2023
Overall rating
Cleanliness
4/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
1/5
Anonymous Guest
Family with young children

Bad.

Not at all. I was too scared to let my child shower. The shower goes from very cold to fire hot and cannot be set. He also spills over on teels which is very dangerous.

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Lynette R - Apr 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
1/5
Safety
3/5
Value for money
2/5
Lynette R
With partner

Raserig, baie muskiete, ontvangs swak.

Rekenaar was af en kon nie 'n kamer direk kry nie. Was baie raserig met groot groep mense wat buite gebraai het. Stortkop spuit in alle rigtings. Wifi werk nie. Baie lank gewag vir ons kos. Sal nie weer hier gaan slaap nie.

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Noisy, lots of mosquitoes, poor reception.

Computer was down and couldn't find a room directly. Was very noisy with large group of people barbecuing outside. Shower head sprays in all directions. Wifi doesn't work. Waited a very long time for our food. Will not sleep here again.

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Attie L - Feb 2023
Overall rating
Cleanliness
2/5
Service
2/5
Location
4/5
Safety
2/5
Value for money
2/5
Attie L
With friends

Gewoon nie op standaard nie.

Halftwee gearriveer. Weier om ons in te boek. Geen gaste op stadium nie. Verversings eers 5 uur beskikbaar. Aandete eers halfsewe. Moes in dorp gaan eet. Geen stoel in kamer. Geen yskas. Moes ys gaan koop in dorp om padkos te bewaar. Muurprop om toerusting te laai onder tafel. Moeilik bereikbaar. Moet ketel op vloer sit sodat koord kan bykom. Spinnerakke teen muur. Gordynrelings val uit muur. Sukkel om dit weer op te sit. Swak vakmanskap. Kamer is verskriklik klein. Moet oor tas klim om te beweeg. Onvriendelike ontvangsdame.

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Just not on standard.

Arrived at half past two. Refuse to book us. No guests on stage. Refreshments only available after 5 hours. Dinner only half past seven. Had to eat in town. No chair in room. No fridge. Had to go buy ice in town to preserve road food. Wall plug to charge equipment under the table. Difficult to reach. Have to put kettle on floor so cord can reach. Cobwebs on the wall. Curtain rails fall out of wall. Having trouble putting it back on. Poor workmanship. Room is terribly small. Must climb over suitcase to move. Unfriendly receptionist.

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Mark G - Jan 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
1/5
Safety
3/5
Value for money
1/5
Mark G
Individual traveller

Skoon en netjies, ongelukkig geen bystand vir beurtkrag in kamers nie, net bystand in kantoor, restaurant en kroeg.

Restaurant, kroeg, kamer en beddegoed skoon en netjie , personeel gaaf, ongelukkig geen ekstra bystand in kamers tydens beurtkrag nie, waaier en water af gewees in kamer tydens beurtkrag, ek moes 00h15 die oggend my kamer ontruim na beurtkrag plaasgevind het oordat ek nie verder kon slaap in die hitte sonder die waaier nie, personeellid by ontvangs my gehelp om uit te teken 00h30 en nie enige ander oplossing aangebied om te help nie, sal voorstel hul kyk na bystandkrag vir al hul kamers.

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Clean and tidy, unfortunately no assistance for load shedding in rooms, only assistance in office, restaurant and bar.

Restaurant, bar, room and bedding clean and tidy, staff nice, unfortunately no extra assistance in rooms during load shedding, fan and water were off in room during load shedding, I had to vacate my room at 00h15 in the morning after load shedding took place because I could not continue couldn't sleep in the heat without the fan, staff member at reception helped me check out 00h30 and didn't offer any other solution to help, would suggest they look into standby power for all their rooms.

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Corry B - Dec 2023
Overall rating
Cleanliness
2/5
Service
2/5
Location
2/5
Safety
3/5
Value for money
1/5
Corry B
Individual traveller

Very disappointing, certainly not value for money.

We were very disappointed with our accommodation as what we got was definitely not what was on the brochure. We did ask for the economy room, but never thought it would be such a small room. No fridge, which was a great disappointment indeed, and the room was so small you could hardly move in it. There was also no air-conditioner in the room, and you could not open the windows as the passage was closed in with windows, and all the handles of the windows were missing and the windows jammed shut. We suggest the inspectors go and investigate these premises.

Sonel B - Jan 2023
Overall rating
Cleanliness
3/5
Service
2/5
Location
1/5
Safety
2/5
Value for money
2/5
Sonel B
With partner

Kos is fantasties gewees.

Kamer was onder water en bed se basis het al halfpad water opgesuig. Hulle wou net sie vloer droogmaak maar ek vra toe vir ander kamer. Kry toe een. Toe ek gaan slaap is die bed gebreek. So slaap toe op die bank. Hoe weet julle nie die bed is gebreek nie? Duur vir wat jy kry.

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Food has been fantastic.

The room was under water and the base of the bed had soaked up water half way. They only wanted to dry the floor but I then asked for another room. Then get one. When I went to sleep the bed was broken. So then slept on the couch. How do you not know the bed is broken? Expensive for what you get.

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Mark K - Jul 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Mark K
With partner

Pathetic place, never never again.

Worst place I have every stayed overnight, shower didn't work, toilet dirty, no water to have tea or coffee no air-conditioner, kettle dirty inside, pictures they have on the website is not true!

Ashntih D - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ashntih D
Family with teenagers

Perfect for a stopover.

Has all the essentials. Right on the N1.

Lydia N - Nov 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lydia N
Individual traveller

Een dame wie ek graag wil uit sonder, is Madelein!

Wat 'n aanwins is Madelein vir Wagon Wheels! Die ontbyt was baie goed en goeie prys! Daar is geen reling met hake aan om darem mens sê klere aan te kan uithang nie! Dis 'n noodsaaklik gemis! Die toilet het aandag nodig! Handvatsel moet gelig word ná spoel, ander loop die water heeltyd!. Die dekor is egter baie stuk vol!

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One lady I would like to single out is Madelein!

What an asset Madelein is to Wagon Wheels! The breakfast was very good and good price! There is no rail with hooks on which to hang clothes! It's an essential miss! The toilet needs attention! Handle must be lifted after rinsing, otherwise the water runs all the time!. However, the decor is very full!

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Estelle K - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Estelle K
With friends

Geniet dit altyd.

Ete in restaurant voortreflik en vriendelike personeel.

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Always enjoy it.

Meal in restaurant excellent and friendly staff.

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Lindie K - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lindie K
With partner

Goeie diens, vriendelike personeel.

Diens was goed, slaapplek gemaklik en netjies. Ons sal graag weer gaan.

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Good service, friendly staff.

Service was good, bed comfortable and tidy. We would love to go again.

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Elizabeth F - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elizabeth F
Family with young children

Lekker naby aan die N1 om te oornag met klein kinders. Ons het sommer almal op een bed geslaap om kostes te bespaar sonder enige probleme.

Hulle is 24/7 oop wat dit baie maklik maak as mens laat wil inklok en vroeg in die oggend weer wil ry.

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Nice close to the N1 to spend the night with small children. We simply all slept on one bed to save costs without any problems.

They are open 24/7 which makes it very easy if you want to check in late and drive again early in the morning.

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Cora L - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cora L
With friends

Lekker plek.

Vriendelike ontvangs. Skoon, netjiese kamer. Ons het lekker gebly. Dankie.

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Nice place.

Friendly reception. Clean, tidy room. We had a nice stay. Thank you.

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Elsebe B - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elsebe B
With partner

Netjies.

Baie gemaklike matrasse. Lê soos 'n droom.

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Tidy.

Very comfortable mattresses. Lay like a dream.

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Conrad V - Jun 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Conrad V
With friends

Waarde vir geld.

As jy slegs 'n vinnige oorslaapplek benodig is dit perfek. Veilig, maklik in en uit. Netjies en al die nodige geriewe.

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Value for money.

If you only need a quick place to sleep this is perfect. Safe, easy in and out. Neat and all the necessary facilities.

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Elize W - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elize W
With partner

Baie skoon en rustig. Mooi kamer.

Lekker geslaap, verwarmer beskikbaar en was baie nodig. Nou is koffie ook beskikbaar in die kamer. Dalk net 'n paar teesakkies ook daar sit.

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Very clean and quiet. Nice room.

Slept well, heater available and was much needed. Now coffee is also available in the room. Maybe just a few tea bags sitting there too.

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Nicolene P - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nicolene P
With friends

Lekker.

Bly die kamer het gelyk soos die foto's.

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Nice.

Glad the room looked like the pictures.

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Annatjie V - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annatjie V
With partner

'n Heerlike oornagplek.

Baie netjiese kamers. Restaurant op die perseel is baie gerieflik. Het heerlike kos.

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A wonderful place to stay the night.

Very neat rooms. Restaurant on site is very convenient. Have delicious food.

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Clare F - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Clare F
Family with teenagers

Overnight stay.

Enjoyed a swim in the pool on arrival, a delicious dinner and breakfast. Comfortable accommodation for overnight stay and left refreshed in the morning.

Annette N - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annette N

Skoon en netjies.

Vriendelike personeel. Kwaliteit verblyf.

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Clean and tidy.

Friendly staff. Quality accommodation.

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Renier K - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Renier K
Family with teenagers

Gerieflik.

Kos en drank bietjie duur.

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Comfortable.

Food and drinks a bit expensive.

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Nadia V - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Nadia V
Family with young children

Super vriendelike mense en waarde vir geld.

Ons sal vir seker weer by Wagon Wheel oorbly! En die Lamsnek en Lamb shank was awesome!

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Super friendly people and value for money.

We will definitely stay at Wagon Wheel again! And the Lamb neck and Lamb shank were awesome!

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Hanlie P - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Hanlie P
Family with teenagers

Rustige oornag.

Baie dankie vir netjiese eenheid en baie hulpvaardige personeel en bestuurder.

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Peaceful overnight stay.

Thank you very much for a neat unit and very helpful staff and manager.

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Dirk U - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Dirk U
With partner

'n Goeie keuse om oor te slaap op pad Kaap toe.

Dankie, waardeer jul moeite.

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A good choice to sleep over on the way to the Cape.

Thanks, appreciate your effort.

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Annerie C - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Annerie C
Family with young children

Gerieflik.

Dit was baie gerieflik, netjies en skoon. Sal definitief weer daar bly.

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Comfortable.

It was very comfortable, neat and clean. Will definitely stay there again.

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Ellaine K - Mar 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Ellaine K
With partner

Goeie ondervinding en vriendelike werkers.

Lekker gekuier en die kos in die restaurant was goed. Die personeel was vriendelik en behulpsaam.

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Good experience and friendly workers.

Had a great time and the food in the restaurant was good. The staff were friendly and helpful.

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Kim L - Dec 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Kim L
With partner

Overnight stay.

Nice place to spend a night while traveling.

Masindi M - Oct 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Masindi M
Family with young children

My stay was great.

The lodge is good for a rest stop travelling to and from Cape Town/ George. It had WiFi and a swimming pool.

Fossie F - Jun 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Fossie F
Family with young children

Gerieflike oorslaapplek op pad Bloemfontein toe.

Stort was net te warm of koud, kon nie perfek kry nie. Breakfast-mense was nie te gretig om te help toe ons 9:15 daar instap nie.

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Comfortable stopover on the way to Bloemfontein.

Shower was just too hot or cold, couldn't get it perfect. Breakfast people weren't too eager to help when we walked in at 9:15.

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Ester P - Mar 2022
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
5/5
Ester P
Family with teenagers

Ontvangsdame is nors.

Nie baie behulpsaam nie.

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Receptionist is grumpy.

Not very helpful.

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Anneline V - Jan 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Anneline V
With partner

Skoon, netjies, vriendelike diens.

Sal dit graag aanbeveel.

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Clean, tidy, friendly service.

Would love to recommend it.

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Dheshen M - Dec 2022
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
2/5
Dheshen M
Family with young children

Good location but dated.

Bathrooms need to be updated. Room fairly clean. Good for an overnight travel.

Anonymous Guest - Oct 2022
Overall rating
Cleanliness
4/5
Service
2/5
Location
4/5
Safety
5/5
Value for money
2/5
Anonymous Guest
Family with young children

Slightly disappointed.

Upon arrival, we were told that we had requested a cancellation after receiving a confirmation check-in and our booked room had already been rented out to someone else. Self catering room was request mate there was no fridge to keep food cool for travelers coming from far away. Room was too small for small children.

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Louise K - Dec 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
2/5
Louise K
With partner

Diens.

Ons was die 22ste ook daar. Ek het deluxe-kamer bespreek maar standaardkamer gekry. Volgens Wagon Wheel webtuiste. Geen water vanaf oggendure, kon nie eers koffie of gesigwas voor ons gaan nie. Ek sal dit nie aanbeveel nie.

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Service.

We were also there on the 22nd. I booked deluxe room but got standard room. According to Wagon Wheel website. No water from morning hours, couldn't even have coffee or face wash before we go. I would not recommend it.

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Marilize B - Dec 2022
Overall rating
Cleanliness
4/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
4/5
Marilize B

Orraait.

Jy kan nie vroeg inkom nie. Hulle restaurantarea maak eers 5 uur oop. Behalwe vir dit en die onbereidwilligheid van personeel om te help, was die kamer skoon en netjies. Die kinders het lekker geswem.

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Really

You can't come in early. Their restaurant area only opens at 5 o'clock. Apart from that and the unwillingness of staff to help, the room was clean and tidy. The children had fun swimming.

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Anonymous Guest - Dec 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
2/5
Anonymous Guest
With partner

Is conveniently located to rest over if you are traveling far.

If you start the drive from JHB to Cape Town, the place is at least 2/3 of the way and convenient to stop and sleep over.

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Corne P - Dec 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
3/5
Corne P
Family with teenagers

Was heel rustig.

Daar was net 'n hond van die manager wat die hele aand geblaf het agter die duplex, so nie veel geslaap gekry nie maar verder was dit heel aangenaam.

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Was very calm.

There was only a dog from the manager that barked all night behind the duplex, so didn't get much sleep but otherwise it was very pleasant.

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Dylan M - Dec 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
1/5
Dylan M
Family with young children

No water during loadshedding.

Sleeper couch was slightly less comfortable than sleeping on rocks and broken glass.

Hester B - Apr 2022
Overall rating
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
2/5
Hester B
With partner

Diens het verswak.

Dit was die derde keer dat ons bespreek het en die keer was dit glad nie na wense nie. Die waterdruk en toevoer was foutief. Die hele vloer was nat in die bad kamer toe toevoer weer deur gekom het. Ontvangs het 'n mop in my hande geplaas. Die kos by die restaurant was ook nie op standaard gewees nie. Chips het verskillende standaard gehad, my chip was bleek en glad nie crispy nie. My ma se chips was perfek. Die chocolate mousse was nie koud nie en dit was loperig.

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Service has deteriorated.

This was the third time we booked and this time it was not at all to our liking. The water pressure and supply was faulty. The entire floor was wet in the bathroom when the power came back on. Reception placed a mop in my hands. The food at the restaurant was also not up to standard. Chips were of different standard, my chip was pale and not crispy at all. My mom's chips were perfect. The chocolate mousse was not cold and it was runny.

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Pierre D - Dec 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Pierre D
Individual traveller

Het meer verwag vir die prysklas.

Ek het 'n de Luxe kamer bespreek vir oornagstop. Die kamer was netjies en skoon, maar werklik nie op standaard met wat verwag sou word vir die prysklas nie. Ook geen WiFi nie. Afwerking het veel te wense oorgelaat, alhoewel alles funksioneel in orde was. Wat nie gehelp het nie, was die loadshedding (daar was absoluut geen krag in die kamer nie - nie eers 'n lig nie) en die wind het stofwolke van die onplaveide binnehof opgejaag wat verhoed het dat 'n deur kon oopstaan vir bietjie lug. Vir die prysklas van die de luxe kamer, hou eerder verby. Daar is beter en geriefliker opsies beskikbaar.

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Expected more for the price range.

I booked a de Luxe room for an overnight stay. The room was neat and clean, but really not up to standard with what would be expected for the price range. No WiFi either. Finishing left a lot to be desired, although everything was functionally fine. What didn't help was the loadshedding (there was absolutely no power in the room - not even a light) and the wind kicked up clouds of dust from the unpaved courtyard which prevented a door from being left open for some air. For the price range of the de luxe room, skip it. There are better and more convenient options available.

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Ewan B - Dec 2022
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
2/5
Value for money
1/5
Ewan B
Family with young children

Teleurgesteld.

Oorprys vir wat jy kry. Met loadshedding slegs 'n baie dowwe liggie in badkamer. Kan nie aircon of TV gebruik waarvoor jy baie betaal nie.

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Disappointed.

Overpriced for what you get. With loadshedding only a very dim light in bathroom. Can't use aircon or TV for which you pay a lot.

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Anonymous Guest - Dec 2022
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
3/5
Value for money
2/5
Anonymous Guest
With partner
Johan V - Apr 2022
Overall rating
Cleanliness
2/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
1/5
Johan V
With partner

Restaurant was 'n groot terleurstelling.

Ons het hamburgers bestel. Die pattie was rou en smaakloos terwyl die broodrolletjie oud was. Behalwe vir 'n skyfie tamatie was daar geen ander trimmings by nie. Die skyfies was oud - diudelik lank voor die tyd gemaak en net opgewarm. Ons het ook 'n bord uie ringe bestel. Selfs dit was effe rou en nie reg voorberei nie. Voorwaar 'n slegte ervaring.

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Restaurant was a big disappointment.

We ordered hamburgers. The patty was raw and tasteless while the bread roll was stale. Apart from a slice of tomato, there were no other trimmings. The chips were old - obviously made way ahead of time and just reheated. We also ordered a plate of onion rings. Even it was a bit raw and not prepared properly. A bad experience indeed.

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Kobus E - Apr 2022
Overall rating
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
2/5
Kobus E
With partner

Verwaarloos en kort aandag.

Ontvangs se deur is lendelam en kort aandag, parkeerplek is nie aangedui en almal parkeer net soos hulle wil.

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Neglected and lacking attention.

Reception's door is lame and lacks attention, parking is not indicated and everyone parks as they please.

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Louise K - Dec 2022
Overall rating
Cleanliness
1/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
1/5
Louise K
With partner

Sakpaskamer en Deluxe-kamer.

Baie slegte ervaring met Sakpaskamer. Betaal vir Deluxe, maar Standard-kamer gekry.

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Pocket size room and Deluxe room.

Very bad experience with Pocket Pass Room. Paid for Deluxe but got Standard room.

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Lucinda M - Dec 2022
Overall rating
Cleanliness
1/5
Service
1/5
Location
4/5
Safety
3/5
Value for money
1/5
Lucinda M
Family with young children

Our booking was cancelled by the staff at Wagon Wheel and we were told that I had cancelled it.

They made a plan and booked my husband and I in another guest house - thankfully, but sadly I will not be staying at the Wagon Wheel again. Booking was cancelled by the Wagon Wheel and on arrival, there was no accommodation for us. Despite accommodation being paid for and a confirmation sent by website.

Crystal P - Jan 2022
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
1/5
Crystal P
Family with young children

Diens is uiters swak en stadig.

Die beddegoed is al op gebruik (geel en vol gate). Vloere vuil. Toe krag afgaan was daar geen alternatiewe lig en nie 'n druppel water uit krane nie, blykbaar omdat die waterpomp krag benodig (daar moet minstens alternatiewe in plek wees vir sulke situasies). Sien ons beslis nie weer nie.

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Service is extremely poor and slow.

The bedding is already used (yellow and full of holes). Floors dirty. When the power went out there was no alternative light and not a drop of water from taps, apparently because the water pump needed power (there should at least be alternatives in place for such situations). Definitely not seeing us again.

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Jan V - Feb 2022
Overall rating
Cleanliness
1/5
Service
2/5
Location
1/5
Safety
2/5
Value for money
2/5
Jan V
With partner

Nie aangenaam oorgebly nie.

Die kamer was ontsettend warm. Geen yskassie of iets om goed koud te hou nie. Kamers is baie opmekaar soos in 'n hostel opset. Geen diefwering voor venster nie. Geen privaatheid as die venster oop is nie. Almal loop verby na of van hul kamers. Baie baie beknop.

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Not a pleasant stay.

The room was terribly hot. No small fridge or anything to keep things cold. Rooms are very set up like in a hostel setting. No burglar bars in front of window. No privacy when the window is open. Everyone walks past to or from their rooms. Very very tight.

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Marco D - Jan 2022
Overall rating
Cleanliness
2/5
Service
1/5
Location
2/5
Safety
1/5
Value for money
1/5
Marco D
Family with teenagers

Dit was regtig nie waarde vir geld nie. Kamers is so dat jy die mense in die kamer langs jou hoor snork. Kamer vir 5 en badkamer is seker 5x5m groot.

Die WiFi werk net in sekere plekke en ook net op sekere tye. Diens van die webblad is goed maar van Wagon Wheel was 'n idee van: maak klaar, slaap oor en kry jou ry.

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It really wasn't value for money. Rooms are such that you hear the people in the room next to you snoring. Room for 5 and bathroom is probably 5x5m in size.

The WiFi only works in certain places and also only at certain times. Service from the website is good but from Wagon Wheel was an idea of: finish, sleep over and get your ride.

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Elaine M - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elaine M
Family with young children

Gerieflik, en geriewe om te ontspan en iets te eet is uitstekend.

Vriendelike personeel en die diens is goed.

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Comfortable, and facilities for relaxing and eating are excellent.

Friendly staff and the service is good.

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Neil G - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Neil G
Family with teenagers

Rustig atmosfeer na lank reis.

Baie lekker rustige atmosfeer. Diens is goed. Kamers is skoon en op standaard. Restaurant se kos is heerlik.

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Calm atmosphere after long journey.

Very nice peaceful atmosphere. Service is good. Rooms are clean and up to standard. Restaurant's food is delicious.

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Karlien P - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Karlien P
With friends

Ongelooflike goeie diens en uiters netjies! Baie dankie!

Van die intrapslag was ons beïndruk met die ongelooflike goeie diens en vriendelike mense. Kamers was uiters netjies en tuine ens baie goed versorg! Ons was regtig meer as gelukkig!

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Incredibly good service and extremely neat! Thank you very much!

From the moment we stepped in, we were impressed with the incredibly good service and friendly people. Rooms were extremely neat and gardens etc very well looked after! We were really more than happy!

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Hester B - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hester B

Halfpad-stop Kaap toe.

Heerlike kos, steak binne 11 min verorber. Lekker geslaap en goeie oornagverblyf op pad Kaap toe.

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Halfway stop to Cape Town.

Delicious food, steak consumed within 11 min. A good night's sleep and a good overnight stay on the way to the Cape.

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Marthinus M - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marthinus M
With partner

Het lekker gebly en geslaap. Dankie plek was great gewees!

Dit was vir ons 'n awesome oornag-verblyfplek. Dankie baie.

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Had a nice stay and slept. Thank you place was great!

It was an awesome overnight stay for us. Thank you very much.

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Tess J - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tess J
Family with young children

Ons mense.

Vyf sterre aan die oord, restaurant en alle personeel. Ons gaan vir seker weer by julle kom bly. Baie dankie.

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Our people.

Five stars to the resort, restaurant and all staff. We will definitely stay with you again. Thank you very much.

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Carina M - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Carina M
Family with teenagers

Prakties, gemaklik, puik diens.

Maak die langpad korter!

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Practical, comfortable, great service.

Make the long way shorter!

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Louis B - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Louis B
Family with teenagers

Sien sterre.

Uitstekend vir oornagverblyf vir enkele persone en groepe.

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See stars.

Excellent for overnight stays for single persons and groups.

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Wagon Wheel Country Lodge 's response

Thank you for your wonderful review.
Diana

Wagon Wheel Country Lodge
Hester B - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hester B
With partner

Waarde vir geld.

Goeie oornagverblyf in die Karoo. Die plek is skoon en netjies. Restaurant het groot porsies. Lekker kos.

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Value for money.

Good overnight accommodation in the Karoo. The place is clean and tidy. Restaurant has big portions. Nice food.

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Wagon Wheel Country Lodge 's response

Thank you for the wonderful review, we are happy to hear you enjoyed your stay and your meal in our restaurant.
Diana

Wagon Wheel Country Lodge
Jadin M - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jadin M
Individual traveller

Excellent service, amazing place to stay over or for longer trips as well.

The Staff were very friendly, fast and professional, plus the owner was very nice and accommodating when I needed to change my booking. The restaurant has excellent food. It has a very calming atmosphere. I would recommend this place as the top in Beaufort-West. It also feels very safe and quiet there. The rooms are very nice and sleeps well.

Wagon Wheel Country Lodge 's response

Thank you for the wonderful review.
Diana

Wagon Wheel Country Lodge
Gerhard D - Jan 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gerhard D
With partner

Lekker en vinnig.

Goeie ligging. Net wat jy soek vir 'n vinnige oornag.

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Nice and fast.

Good location. Just what you are looking for for a quick overnight stay.

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Colyn P - Jan 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Colyn P
With partner

Staff very friendly and helpful.

Thank you for a pleasant stay.

Karlien V - Jan 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Karlien V
Family with young children

Ons het oornag op pad huis toe. Die oggend geboek en aand oornag.

Die ontvangs was baie vriendelik en baie behulpsaam. Kon self met aankoms ons eenheid "upgrade". Sal dalk net vra dat daar meer body wash beskikbaar sou wees veral as mens net gou wil oornag. Baie dankie vir puik diens.

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We spent the night on our way home. Booked in the morning and stayed overnight in the evening.

The reception was very friendly and very helpful. Was able to "upgrade" our unit even upon arrival. Would perhaps just ask that there would be more body wash available especially if you just want to stay overnight. Thank you very much for great service.

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Edward S - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Edward S
Family with teenagers

Diens was uitstekend.

Sien sterre.

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Service was excellent.

See stars.

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Louise S - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Louise S

Lekker oornagplekkie.

Gerieflik, skoon en Wagon Wheel is maklik om langs die pad te vind.

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Nice place to stay the night.

Comfortable, clean and Wagon Wheel is easy to find along the road.

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Jackys S - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Jackys S
Individual traveller

'n Vriendelike, ouwêreldse omgewing met 'n lekker restaurant en lekker kos.

Dalk net yskassies oorweeg vir die kamers.

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A friendly, old world environment with a nice restaurant and good food.

Maybe just consider small fridges for the rooms.

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Heinrich G - Jul 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Heinrich G
With friends

Baie lekker gebly!

Baie lekker gebly! Dit is goed vir 'n vinnige oornagstop.

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Very nice stay!

Very nice stay! It's good for a quick overnight stop.

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Wagon Wheel Country Lodge 's response

Thank you for your wonderful review.
Diana

Wagon Wheel Country Lodge
Roslin A - Dec 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Roslin A
Family with teenagers

Value for money, clean and easy to find.

The accommodation was a welcome respite after a long drive, the staff were welcoming and the accommodation was clean and comfortable.

Karen S - Dec 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Karen S
With friends

Baie goeie diens ontvang, lekker geslaap.

Baie goeie diens ontvang. Lekker geslaap. Kan miskien meer koffie, tee, melk in die kamers sit.

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Received very good service, slept well.

Received very good service. Slept well. Could maybe put more coffee, tea, milk in the rooms.

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Gary C - Jan 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Gary C
Family with teenagers

Great restaurant.

Really convenient place to stop overnight on the way to Cape Town or Stellenbosch.

Etienne F - Dec 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Etienne F
Family with teenagers

Lekker gemaklike oorslaapplek op die lang pad.

Netjies en skoon, net bedlampies wat nie gewerk het nie.

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Nice and comfortable place to sleep on the long road.

Neat and clean, only bed lamps that didn't work.

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Wayne Gavin M - Dec 2021
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Wayne Gavin M
With partner

Baie lekker.

Personeel is baie vriendelik. Kort bietjie onderhoud en opknapwerk. Plek gaan bietjie agteruit.

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Very nice.

Staff is very friendly. Short maintenance and refurbishment. Place is deteriorating a bit.

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Hendrik S - Oct 2021
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Hendrik S
Individual traveller

Baie basies, goed vir 'n aand se slaap voor die pad slaan.

Basiese geriewe, 'n baie goeie plek vir 'n oornag op 'n lang roadtrip. Sal nie aanbeveel as 'n vakansieplekkie nie, klein en bietjie oud.

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Very basic, good for a night's sleep before hitting the road.

Basic facilities, a very good place for an overnight stay on a long road trip. Would not recommend as a holiday spot, small and a bit old.

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Tanya V - Mar 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
3/5
Tanya V
With partner

Goed vir 'n een nag oorslaap op pad na die Kaap

Ons het die sakpaskamer bespreek, maar toe ons daar kom wou ons eerder opgradeer na 'n beter kamer. Die kamer waarin ons op die ou end gebly het was skoon, netjies en met lugversorging wat nodig was - die kamer was egter net baie klein. Ons het die restaurant se kos baie geniet, veral die skaapskenkel. Almal is baie vriendelik en die perseel is goed in stand gehou. Al klagte is dat ons voel dat die R1000 per nag wat ons op die ou einde betaal het, bietjie duur was.

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Good for a one night stopover on the way to the Cape

We booked the pocket-sized room, but when we got there we wanted to upgrade to a better room instead. The room we ended up staying in was clean, tidy and with air conditioning which was needed - however the room was just very small. We really enjoyed the restaurant's food, especially the lamb shank. Everyone is very friendly and the premises are well maintained. All complaint is that we feel that the R1000 per night we paid in the end was a bit expensive.

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Wagon Wheel Country Lodge 's response

Thank you for your wonderful review, we hope you visit again soon.
Diana

Wagon Wheel Country Lodge
Flip D - Mar 2021
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Flip D
With partner

Rustig.

Hele vloer onder water nadat jy gestort het. Vloere was baie stowwerig.

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Restful.

Entire floor under water after showering. Floors were very dusty.

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Johan J - Dec 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Johan J
Family with young children

Ideaal vir oornag op pad na Kaapstad.

Net wat mens benodig vir russtop. Die storte het egter aandag nodig, warm water vat sowat 10 minute om in te kom. Soveel water wat gemors word.

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Ideal for an overnight stop on the way to Cape Town.

Just what you need for a rest stop. The showers need attention though, hot water takes about 10 minutes to come in. So much water being wasted.

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Joe G - Dec 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
2/5
Joe G
Family with teenagers

Could do with aircons and decent coffee.

More of a motel than a lodge.

Johan F - Dec 2021
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Johan F
Family with young children

Baie teleurgesteld in kamer. Maar oor die algemeen is dit 'n mooi plek.

Die kamer wat ons bespreek het was nie dieselfde kamer as wat ons gekry het nie. Ons het betaal vir 'n 4-bed, en ons het 2 en 'n half gekry. En die ontvangs by Wagon Wheel kon ons nie help nie. Baie baie teleurgesteld in die miskommunikasie.

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Very disappointed in room. But overall it's a nice place.

The room we booked was not the same room we got. We paid for a 4 bed, and we got 2 and a half. And the reception at Wagon Wheel couldn't help us. Very very disappointed in the miscommunication.

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Maryna L - Dec 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Maryna L
Family with teenagers

Net wat ons nodig gehad het.

Ons het slegs verblyf vir die aand benodig en die plek was skoon en netjies.

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Just what we needed.

We only needed accommodation for the evening and the place was clean and tidy.

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Bd V - Dec 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Bd V
Large group

Baie aangenaam en lekker.

Baie lekker en gerieflike plek om te oornag. Kamers is skoon en netjies. Ek sal net graag wil hê hulle moet handrelings in die storte sit op strategiese plekke vir bejaardes. Skoonma het gegly in stort. Maar sal definitief weer daar oornag.

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Very pleasant and tasty.

Very nice and comfortable place to spend the night. Rooms are clean and tidy. I would just like them to put handrails in the showers in strategic places for the elderly. Mother-in-law slipped into shower. But will definitely spend the night there again.

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Pieter V - Dec 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Pieter V
Family with teenagers

Baie netjies en skoon met vriendelike diens en fasiliteite voldiende om kinders te vermaak!

Kamers is netjies en mooi afgerond. Swembad skoon en opgepas en in 'n stil area. Braaipakkies kort dalk werk (bietjie dun), diens is vriendelik.

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Very neat and clean with friendly service and facilities sufficient to entertain children!

Rooms are neat and nicely finished. Pool clean and well maintained and in a quiet area. Braai packets may need work (a bit thin), service is friendly.

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Charles H - May 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Charles H
On business

Een nag oorgebly om volgende oggend vroeg te vertrek.

Ons het láát arriveer (20:00); ongelukkig nagelaat om my bank die instruksie te gee om b.v.b (pop) deur te stuur. Personeel by Wagon Wheel het gou uitgeklaar en ons kamer aangewys. Terwyl ons gewag het, het hulle 'n bier voorgestel. Ons het dit geniet en daarna ook 'n heerlike biefstuk. Kamer was netjies en skoon. Geen koffie, maar dié het ons die volgende oggend teen 6:30 by ontvangs gekry. In geheel 'n puik ervaring!

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Stayed one night to leave early next morning.

We arrived late (20:00); unfortunately neglected to instruct my bank to forward e.g. (doll). Staff at Wagon Wheel quickly clarified and assigned our room. While we waited, they suggested a beer. We enjoyed it and afterwards also a delicious steak. Room was neat and clean. No coffee, but we got that at reception the next morning at 6:30. Overall a great experience!

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Anneline H - Apr 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Anneline H
Family with young children

'n Lekker gemaklike vakansie-atmosfeer so op pad na jou eindbestemming.

Dit was gerieflik met die restaurant wat ook op dieselfde perseel was vir aandete.

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A nice comfortable holiday atmosphere on the way to your final destination.

It was convenient with the restaurant also on the same premises for dinner.

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Annelize H - Dec 2021
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Annelize H
Large group

Gerieflike oornag-akkomodasie.

Gerieflik om te oornag maar met geen selfsorg-fasiliteite.

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Comfortable overnight accommodation.

Comfortable to stay overnight but with no self-catering facilities.

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Paul S - Dec 2021
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Paul S
Family with young children

The accommodation was okay, but not great.

For the price one can get 4 star accommodation at the coast instead. The buildings are okay but not in great shape (ceiling boards look like they're ready to fall). The restaurant offers a very limited menu with food that I'd expect from a take away except it's rather expensive. The only reason I'd possibly stay at this accommodation again is because of it's location.

Marizanne P - Oct 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
4/5
Marizanne P
With partner

As jy net een aand moet oorbly op jou pad, is Wagon Wheel die plek.

Wagon Wheel is perfek as jy letterlik net 'n kussing vir jou kop benodig een aand op jou reis. As jy by die kamers kom, kry jy die gevoel van 'n Amerikaanse Motel, klein met net die nodigste, maar netjiese kamers. Dit is perfek as jy op pad is en net vinnig wil rus.

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If you only need to stay one night on your road, Wagon Wheel is the place.

Wagon Wheel is perfect if you literally just need a pillow for your head one night on your trip. When you get to the rooms, you get the feeling of an American Motel, small with only the essentials, but neat rooms. It's perfect if you're on the go and just want a quick rest.

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Johan V - Sep 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
3/5
Value for money
3/5
Johan V
With partner

Goed en bulpvaardig.

Kos kon better wees vir prys.

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Good and bullpable.

Food could be better for price.

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Louis V - Aug 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
2/5
Louis V
With partner

Heel okay!

Nostalgies om weer daar te slaap. Duur vir wat jy kry. Kos nie op standaard. Diens baie vriendelik.

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Very okay!

Nostalgic to sleep there again. Expensive for what you get. Food not up to standard. Service very friendly.

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William H - Dec 2021
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
William H
With partner

5/10.

Stort was geblok gewees, nie dit verwag nie.

Gerald P - Dec 2021
Overall rating
Cleanliness
2/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
3/5
Gerald P
Family with teenagers

Good place to stay for one night.

The restaurant and bar area are very nice. Room is neat and tidy. The dishes however was very dirty in the self catering unit (#44) with lipstick and fingerprint marks evident on the drinking glasses. Gardens are well maintained but the pool and pool area needs serious attention.

Manda S - Oct 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Manda S
With partner

Water van stort loop tot in kamer. Badkamer het nie eers 'n slot aan sodat jy die deur kan toemaak nie. TV het nie 'n remote nie. Definitief oorprys.

Sal nooit Wagon Wheel ooit aanbeveel nie. Linne was netjies.

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Water from shower runs into room. Bathroom doesn't even have a lock on it so you can close the door. TV does not have a remote. Definitely overpriced.

Would never recommend Wagon Wheel ever. Linen was neat.

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Helene B - May 2021
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Helene B
Individual traveller

Voldoende waarde vir geld maar onafgerond.

Die kamer was voldoende, maar daar was 'n paar onafgeronde aspekte soos die kantgordyn in die badkamer wat geskeur was, die badkamervenster wat baie moeilik oopmaak, die wasbak was los en die ganglig buite die kamer het nie gewerk nie.

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Adequate value for money but unfinished.

The room was adequate but there were some unfinished aspects such as the lace curtain in the bathroom which was torn, the bathroom window which was very difficult to open, the sink was loose and the corridor light outside the room was not working.

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Richard P - Apr 2021
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Richard P
With partner

See below.

Were upgraded to luxury unit. No coffee or tea (had our own so didn't bother to ask ). Room is windowless so no fresh air can circulate through the room at night. Shower nozzle was obviously calcified because only half the nozzle gave water, after waiting for a long time for hot water to reach the shower. Not our best experience as an overnight stay.

Wagon Wheel Country Lodge 's response

Thanks for your review, the deluxe rooms have a window above the bed and also in the bathroom. Coffee and tea are handed to guests when the key is given out. Shower Nozzel will be looked at, brak water can clog them every now and again. we will see to it they decalcified again.

Wagon Wheel Country Lodge
Simone R - Feb 2021
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Simone R
Individual traveller

Gemaklik, skoon en veilig. Rerig great.

Die kamer was pragtig en baie gemaklik. Ek het vir die "Budget" kamer gegaan aangesien ek letterlik net slaapplek nodig gehad het, maar hulle het my opgradeer na 'n standaardkamer toe met al die geriewe vir geen ekstra koste.

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Comfortable, clean and safe. Really great.

The room was beautiful and very comfortable. I went for the "Budget" room as I literally just needed a place to sleep, but they upgraded me to a standard room with all the amenities for no extra charge.

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Elma F - Apr 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Elma F
With partner

Nie die standaard wat ons verwag het nie.

Weereens nie rolstoelvriendelik soos aangedui is nie. Kamer was oortrek van muskiete en moes spuitgoed gaan vra. Stort nie rolstoelvriendelik nie. Gastehuise/hotelletje/lodges moet verseker dat rolstoel by voordeur kan in en stort geen muur het waaroor geklim moet word nie. Handstort is essensieël so ook 'n handvatsel waaraan persoon kan vashou terwyl hy/sy gestort word.

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Not the standard we expected.

Again not wheelchair friendly as indicated. Room was covered with mosquitoes and had to ask for spray. Shower not wheelchair friendly. Guesthouses/hotellets/lodges must ensure that wheelchairs can enter at the front door and that the shower has no wall to climb over. Hand showering is essential as is a handle that a person can hold on to while showering.

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Wagon Wheel Country Lodge 's response

Dear Elma
Thanks for your review. We have 2 wheelchair-friendly rooms, rooms 8 and 9, these ones can access the bathroom with a wheelchair right into the shower, no shower doors and it has the hand shower and rails needed.
Thanks
Diana

Wagon Wheel Country Lodge
Claudia M - Feb 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Claudia M
With partner

Baie rustige atmosfeer.

Update asb die wat geoffer word. Daar is nie DSTV nie, net 'n paar SABC kanale en dan natuurlik ETV, die remote vir die TV was verskriklik vuil, en met die nuwe Covid reels, moet die remote gedisinfect word na elke kuier. Hotelle het ook gewoonlik 'n bar fridge in elke unit. Hier moet jy 'n self catering unit huur om 'n yskas te hê. Maak mense asb. aware van dit, aangesien baie mense met medisyne rondry wat koud moet bly. Anders overall was dit rustig en baie veilig.

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Very peaceful atmosphere.

Please update the ones that are sacrificed. There is no DSTV, only a few SABC channels and then of course ETV, the remote for the TV was terribly dirty, and with the new Covid rules, the remote must be disinfected after every visit. Hotels also usually have a bar fridge in each unit. Here you have to rent a self catering unit to have a fridge. Please make people aware of this, as many people carry around medicine that needs to be kept cold. Otherwise overall it was peaceful and very safe.

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Morne L - Dec 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
3/5
Morne L
Family with young children

Goed vir oornagplek.

Het iets anders verwag volgens die foto's. Okay vir oorslaap langs die pad.

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Good for overnight stay.

Was expecting something different from the photos. Okay for a stopover along the way.

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Elsabe W - Oct 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Elsabe W
With partner

Kamer was netjies en skoon. Gerieflik vir een aand se oornag.

Gerieflik vir een aand se oornag. Netjies en skoon.

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Room was neat and clean. Comfortable for one night's overnight stay.

Comfortable for one night's overnight stay. Neat and clean.

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Elschke B - Dec 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
1/5
Elschke B
Family with young children

Effe teleurstellend.

Ongelukkig vir my nie die prys werd nie. Kry basiese, minimum geriewe in 'n baie klein kamer. Kamer benodig ook instandhouding. WiFi is nie beskikbaar aan 'ekonomiese klas' kamers, soos daar aan ons gesê is, nie.

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A bit disappointing.

Unfortunately not worth the price for me. Get basic, minimum amenities in a very small room. Room also needs maintenance. WiFi is not available to 'economy class' rooms, as we were told.

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Christine C - Jun 2021
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
2/5
Christine C
With partner

Gerieflik gewees.

Netjies en skoon. Voldoen aan basiese behoeftes.

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Been comfortable.

Neat and clean. Meet basic needs.

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Anja G - Jan 2021
Overall rating
Cleanliness
3/5
Service
2/5
Location
2/5
Safety
3/5
Value for money
2/5
Anja G
With partner

Onplesierige nagrus.

Weeluise het ons albei gebyt, al het die kamer baie skoon en netjies op die oog gelyk. Die volgende dag was ek en my man ook albei siek, nadat ons by die restaurant geëet het die vorige aand. Onaangename ervaring.

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Unpleasant night's rest.

Bedbugs bit us both, even though the room looked very clean and tidy to the eye. The next day my husband and I were also both sick, after eating at the restaurant the night before. Unpleasant experience.

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Wickus W - Dec 2021
Overall rating
Cleanliness
2/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
1/5
Wickus W
With partner

Was nie baie impress nie.

Ek dink nie die is 3-ster werd nie, as mense dit met ander 3-ster vergelyk. Kamers is baie klein, geen aircon in die kamer waarin on geslaap net nie. Was bietjie disappointed toe ek die kamer gesien het.

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Wasn't very impressed.

I don't think it's worth 3 stars, if people compare it to other 3 stars. Rooms are very small, no aircon in the room we slept in. Was a little disappointed when I saw the room.

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Desiré D - Apr 2021
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
2/5
Desiré D

Goedkoop verblyf maar teen 'n koste.

Oortrek van muskiete, sprinkane en spinnekoppe, ontvangs onbehulpsaam en kon nie ons bespreking kry nie. Na 'n lang pad moes ons sukkel om in te teken en toe ons by die kamer kom was dit oortrek van springkane want die deur was reg rondom oop. Die kamer was oortrek van muskiete en spinnekoppe ook weens die deur. Moes 11 uur die aand Beaufort-Wes toe om Doom te koop, daar is geen water voorsiening in die kamer, dis teen 'n extra koste. Beveel glad nie die plek aan nie.

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Cheap accommodation but at a cost.

Covered by mosquitoes, locusts and spiders, reception unhelpful and unable to get our reservation. After a long way we had to struggle to check in and when we got to the room it was covered in trampolines because the door was open all the way around. The room was covered with mosquitoes and spiders also because of the door. Had to go to Beaufort West at 11 o'clock in the evening to buy Doom, there is no water supply in the room, it's at an extra cost. Do not recommend the place at all.

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Johan M - Apr 2021
Overall rating
Cleanliness
1/5
Service
3/5
Location
2/5
Safety
2/5
Value for money
1/5
Johan M
With partner

Kamers nie op standaard nie. Uiters teleugesteld. R700 'n nag was 'n mors van geld.

Uiters teleurgesteld. Industriële matte in die kamer vol kolle. TV is seker 25 jaar oud. Sneeu op die skerm niks beeld nie. Afstandbeheer werk nie. Lugversorger is ook seker 25 jaar oud. Maak net koud nie en nie warm nie. Geen afstandbeheer nie. Toilet lek water en die waterlek het al vlekke op die teëls gemaak. Die foto's op die internet is bedrieglik en nie die harde werklikheid soos ek dit ondervind het nie. Nooit weer nie.

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Rooms not up to standard. Extremely disappointed. R700 a night was a waste of money.

Extremely disappointed. Industrial carpets in the room full of stains. TV is probably 25 years old. Snow on the screen does not display anything. Remote control does not work. Air conditioner is also probably 25 years old. Just not cold and not hot. No remote control. Toilet leaks water and the water leak has already made stains on the tiles. The pictures on the internet are deceiving and not the harsh reality as I experienced it. Never again.

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Natalia N - Dec 2021
Overall rating
Cleanliness
1/5
Service
1/5
Location
2/5
Safety
2/5
Value for money
1/5
Natalia N
Family with young children

Nie die beste verblyf vir die geld nie.

Huisies het nie yskaste in nie en het ook gesukkel met warm water.

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Not the best accommodation for the money.

Cottages do not have fridges in them and also struggled with hot water.

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Michelle V - Dec 2021
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Michelle V
With friends

Aaklig.

Aakligste plek vir baie geld.

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Horrible.

Worst place for a lot of money.

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Edwin P - Dec 2021
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Edwin P
Family with teenagers

Room not clean. Spider in the bed.

Rooms not clean on arrival. Light fitting full of dead insects. Cups dirty, not washed. Restaurant very dated.

Marizka D - Dec 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marizka D
With friends

Alles wat ons nodig gehad het vir 'n oornagstop. Sal enige tyd weer daar bly.

Dit was ook baie lekker dat hulle pet friendly is.

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Everything we needed for an overnight stop. Would stay there again anytime.

It was also very nice that they are pet friendly.

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Jolien V - Nov 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jolien V
With partner

Gemaklike oornagverblyf.

Skoon, bekostigbaar, gemaklik. Veral vir voertuie met karavane op pad see toe.

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Comfortable overnight stay.

Clean, affordable, comfortable. Especially for vehicles with caravans on their way to the sea.

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Surina T - Nov 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Surina T
Individual traveller

Goeie akkommodasie.

Goeie akkommodasie tussen Johannesburg en Kaap as jy heeldag op die pad was.

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Good accommodation.

Good accommodation between Johannesburg and the Cape if you were on the road all day.

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Tanner H - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tanner H
With partner

Great staff and food!

Great staff, very friendly. The food was excellent, definitely the best steaks I have had in a while. Room was very clean and comfortable.

Wagon Wheel Country Lodge 's response

Dear Tanna
Thank you so much for your wonderful guest review, we are so happy to hear you enjoyed your stay and your meal in our on site restaurant. Thank you for our great rating on Value for money, Customer service, Cleanliness, Location and security.
We hope that you will visit us again when you pass through Beaufort West again.
Kind regards
Diana Koster

Wagon Wheel Country Lodge
Grietjie T - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Grietjie T
Family with young children

Lieflike verblyf, perfekte oornagplekkie vir gesinne!

Ons het 'n oornagplek benodig vir ons gesin van 6 op pad terug Kaap toe na 'n kuier by familie in die Vrystaat. Min plekke is deesdae geskik vir gesinne wat uit meer as 4 lede bestaan, so ons was baie dankbaar toe ons sien dat Wagon Wheel 'n gesinskothuis het. Dit was perfek vir ons: ruim, skoon, lieflik ingerig en net die plek vir afsaal na 6 ure in die kar. Die personeel was baie vriendelik en hulpvaardig. Ons het nie daar geëet nie, maar die eetsaal/restaurant het lieflik gelyk en volgende keer sal ons beslis ons dinge so beplan dat ons sommer ontbyt daar sal geniet.

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Lovely stay, perfect overnight stop for families!

We needed a place to stay for our family of 6 on our way back to Cape Town after visiting family in the Free State. Few places these days are suitable for families of more than 4 members, so we were very grateful when we saw that Wagon Wheel had a family cottage. It was perfect for us: spacious, clean, beautifully furnished and just the place to unwind after 6 hours in the car. The staff were very friendly and helpful. We didn't eat there, but the dining hall/restaurant looked lovely and next time we will definitely plan our things so that we will just enjoy breakfast there.

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Christa T - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Christa T

Soos altyd, baie goeie waarde vir geld.

Ons het, vir die eerste keer, aandete daar genuittig. Die kos swas baie goed, MAAR ons het BIAE lank daarvoor gewag. Aan die einde van 'n dag op die pad sou mens graag 'n vinniger diens wou hê.

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As always, very good value for money.

We had dinner there for the first time. The food was very good, BUT we waited a VERY long time for it. At the end of a day on the road, one would like a faster service.

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Chirese B - Jan 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chirese B
Large group

Absoluut waarde vir geld.

Die advertensie en dit wat jy kry stem ooreen. Sal Wagon Wheel Country Lodge absoluut aanbeveel!

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Absolutely value for money.

The ad and what you get match. Would absolutely recommend Wagon Wheel Country Lodge!

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Wagon Wheel Country Lodge 's response

Dear Chirese,

Thank you so much for your honest review.

I am so happy you booked your room according to what you wanted in it. It happens so often that a guest looks at a deluxe room and description and then books the cheapest room in the establishment. They clearly will not be happy if they book an economy room with no air-con but looked at the deluxe. We have no intention to mislead our guests. We cater for all our tired travellers in the different room types.

Thank you again for taking the time to review.

Kind regards
Diana

Wagon Wheel Country Lodge
Deon D - Oct 2020
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Deon D

Perfekte oornag slaapplek oppad Kaapstad toe.

Na 'n lang reis vanaf Johannesburg is hierdie die perfekte oornag stop plek om 'n bietjie te rus. Heerlikke ontbyd geniet die oggend voor ons vertrek het. Sal beslis weer hier oornag soos wat ek al van te vore gedoen het.

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Perfect overnight accommodation on the way to Cape Town.

After a long journey from Johannesburg, this is the perfect overnight stop to rest a bit. Enjoyed a delicious breakfast the morning before we left. Will definitely stay here again as I have done before.

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Wagon Wheel Country Lodge 's response

Dear Deon
Thank you so much for your very kind guest review. We are so happy to hear you enjoyed it and found it to be a perfect stopover between Cape Town and Johannesburg.
Happy to hear you enjoyed your breakfast in our on-site restaurant.
Thank you again for taking the time to review, we hope that we will see you again soon.
Safe Travels - Diana

Wagon Wheel Country Lodge
Cecile S - Jan 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Cecile S
With partner

Baie gerieflik, skoon, uitstekende diens en deurnag diens is 'n bonus.

Wagon wheel is nie ultra luuks nie, maar regtig uitstekend geleë langs die N1. Baie kamers en deurnagdiens maak dat jy sommer van die N1 kan inklok by hulle vir slaapplek. Skoon, ruim kamer met kraakvars beddegoed. Lekker stil al is dit langs die snelweg. Die restaurant bedien die heerlikste skaapvleisgeregte. Die goeie reën deur die nag was 'n bonus!

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Very comfortable, clean, excellent service and all night service is a bonus.

Wagon wheel is not ultra luxurious, but really excellent located next to the N1. Many rooms and all-night service mean that you can just check in with them from the N1 for a place to sleep. Clean, spacious room with crisp bedding. Nice and quiet even though it is next to the highway. The restaurant serves the most delicious mutton dishes. The good rain through the night was a bonus!

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Wagon Wheel Country Lodge 's response

Dear Cecile
Thank you for your wonderful review and for summing up the purpose of Wagon Wheel Country Lodge for our travellers. Our main aim is to offer all our travellers the room that suits their budget. With our beautiful deluxe and standard rooms to the budget economy and backpackers, we strive to give the best possible accommodation at the most affordable rates. Our 24-hour reception offers those that may be delayed or exhausted and cannot travel any further the option of an overnight room to rest before taking on the N1 early the next morning. Thank you for also making mention of our restaurant that serves traditional Karoo cuisine and a very generous helping of that. Thank you again for your wonderful review and please visit us soon and bring more rain. It was such welcome rain after a very long dry period.
We hope that you will visit us again soon.
Diana

Wagon Wheel Country Lodge
Hendel C - Jan 2020
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Hendel C
Family with young children

Lekker maklik en vinnig.

Ons het ons een aand verblyf by Wagon Wheel Lodge geniet. Die diens is flink en die kamers mooi skoon. Daar is ook geriewe vir jou troeteldiere (lekker grasperke en waterbakke ens). Ons het nie die restaurant besoek nie, maar dit het baie lekker gelyk.

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Pretty easy and fast.

We enjoyed our one night stay at Wagon Wheel Lodge. The service is good and the rooms clean. There are also facilities for your pets (nice lawns and water bowls etc). We did not visit the restaurant, but it looked very nice.

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Wagon Wheel Country Lodge 's response

Dear Hendel
Thank you for your wonderful review. We are so happy that you enjoyed your stay and were happy with your room and the service Wagon Wheel provided. Thank you for noticing and making mention of our pet friendly service. They are so much part of our lives that why should they be left at home.
Our guest comments are so important to us so want to thank you for taking the time to review. We hope you visit us again in the not too distant future.
Have a wonderful 2020
Diana Koster

Wagon Wheel Country Lodge
Stephne V - Dec 2020
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Stephne V
Family with young children

Verfrissend na 'n baie warm rit deur die Karoo.

Die kamer was skoon en netjies gewees. Die kroeg en restaurant het 'n lafenis gebied na 'n warm rit deur die Karoo. Al wat gepla het is toe ons die enkelbed weggeskuif het van die muur het ons oop bedrading bespeur. Ons was net bang die kinders raak daaraan. Ons was nie seker of daar krag op die drade was nie.

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Refreshing after a very hot ride through the Karoo.

The room was clean and tidy. The bar and restaurant offered a welcome respite after a hot ride through the Karoo. All that bothered was when we moved the single bed away from the wall we detected open wiring. We were just afraid the children would touch it. We weren't sure if there was power on the wires.

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Yolande V - Dec 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Yolande V
Family with teenagers

Veilige oornagplek.

Gaste moet net weet daar is nie in al die kamers aircons nie dus is die kamers baie warm. Daar is ook nie yskaste in die kamers nie so jy kan nie jou kos koel hou oornag nie.

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Safe place to stay.

Guests just need to know that not all the rooms have air conditioners, so the rooms are very hot. There are also no fridges in the rooms so you cannot keep your food cool overnight.

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Derek B - Dec 2020
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Derek B
With partner

Great stopover on a trip.

Good accommodation. Nice setting with outside area as well as pool. Would recommend.

Fred K - Sep 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Fred K
With partner

Voldoen aan ons vereistes.

Geen verdere komentaar.

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Meet our requirements.

No further comment.

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Wagon Wheel Country Lodge 's response

Dear Fred,
Thank you for taking the time to review your stay at Wagon Wheel Country Lodge, we are happy you found it suitable for your need.
We hope that you will visit us again soon, safe travels.
Diana Koster

Wagon Wheel Country Lodge
Nickie M - Oct 2020
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Nickie M
With partner

Rustige verblyf.

Na die heel dag op die pad het ons lekker geslaap.

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Peaceful stay.

After the whole day on the road we slept well.

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Katinka E - Mar 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Katinka E
On business

Alles was baie mooi en ek was baie gelukkig met alles.

Die stort was aaklig. Dit was of vrek warm of koud. Daar was geen middel nie.

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Everything was very beautiful and I was very happy with everything.

The shower was horrible. It was either hot or cold. There was no remedy.

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Wagon Wheel Country Lodge 's response

Thank you for your positive review. We appreciate the time you took to review your recent stay. We are happy to hear you were happy with all.
Thank you for making mention of the shower being too hot or too cold. I will have my maintenance team take a look at what the problem is with the shower water.
Thank you again and we hope that you will visit us in the not too distant future.
Kind regards,
Diana

Wagon Wheel Country Lodge
Antonetta M - Jan 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Antonetta M
Family with teenagers

Gerieflik en skoon langs die pad net vir 'n oornag, dit is wat ons nodig gehad het.

Die diens in die restaurant nie regtig op hierdie aand goed gewees nie en vir die prys was die kos nie waarde vir geld nie. Maar dit was gerieflik om nie nog te moes inry dorp toe nie. Daar was heeltemal te min kelners en hulle het die hele aand om verskoning gevra daarvoor.

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Comfortable and clean roadside just for an overnight stay, that's what we needed.

The service in the restaurant was not really good on this evening and for the price the food was not value for money. But it was convenient not to have to drive into town yet. There were way too few waiters and they were apologizing for it all night.

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Wagon Wheel Country Lodge 's response

Dear Antonetta,

Thank you for your guest review. I apologise for the delay in the restaurant but we had an unfortunate incident with one of our main grillers in the kitchen so we had to work around this as best we could. Our restaurant received some wonderful comments and the price list is very good value for money with very generous portions. I am happy to hear that they did apologise to you for this. Thank you for your compliment on our clean rooms as our housekeeping takes a lot of pride in what they do.

We hope that you will visit us again when you pass through Beaufort West.

Kind regards
Diana

Wagon Wheel Country Lodge
Madre D - Dec 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Madre D
Family with teenagers

Koel, skoon kamers na 'n lang dag se ry.

Gerieflik met 'n restaurant op die perseel. Die kos was lekker, maar ongelukkig moet die kos en drank rekeninge apart betaal word. Dit sou meer gerieflik wees as alles op een rekening geplaas kon word. Alles is skoon en netjies en daar is 'n lekker stort in die kamer om die dag se moeg van jou af te was.

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Cool, clean rooms after a long day of driving.

Convenient with a restaurant on site. The food was nice, but unfortunately the food and drink bills have to be paid separately. It would be more convenient if everything could be placed on one account. Everything is clean and tidy and there is a nice shower in the room to wash off the tiredness of the day.

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Christo B - Dec 2020
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
4/5
Christo B
With partner

Baie basies, maar netjies en skoon.

Voldoen aan 1 nag se oorslaap op pad na Kaapstad.

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Very basic, but neat and clean.

Comply with 1 night's layover en route to Cape Town.

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Fred K - Oct 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Fred K
With partner

Gerieflik sonder enige luuksheid.

Voldoen aan al die basiese vereistes vir oornag. Skoon en netjies.

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Comfortable without any luxury.

Meet all the basic overnight requirements. Clean and tidy.

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Wagon Wheel Country Lodge 's response

Dear Fred,
Thank you for taking the time to review your stay at Wagon Wheel Country Lodge. We are so grateful for this.
Wagon Wheel caters for the weary traveller that is not wanting to spend an arm and a leg while they en-routing on the N1. You have summed us up perfectly. For those wanting a clean bed and a hot shower, our economy rooms cater for that, for those wanting something a bit better we have standard and Deluxe rooms that are beautifully decorated and newly revamped with new bedding, aircon and a flat-screen TV.
We strive to offer our overnight guests the best possible accommodation at the most affordable rates.
We hope that you will visit us again when you pass through the Karoo.
Thank you again, Diana Koster.

Wagon Wheel Country Lodge
Steve S - Sep 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Steve S
With partner

Ideaal vir oornag na lang reis.

Kos is baie lekker by restaurant.

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Ideal for overnight stay after long journey.

Food is very nice at restaurant.

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Anonymous Guest - Aug 2020
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Anonymous Guest
On business

Overnight stay at Wagon Wheel Country Lodge.

Arriving at reception, my people were told that there was no reservation. My foreman called me and I read the confirmation to the manager and passed the code to him. After some time he called back and said that the owner had not passed it on to them. It was a room with 6 beds but there are only 2 mugs to make coffee in which is extremely poor.

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Jan-Rudolph B - Dec 2020
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
4/5
Jan-Rudolph B
Family with teenagers

Oornagverblyf vanaf Kaapstad na Johannesburg.

Badkamers en linne was skoon, maar vloere nie. Die groter probleem is dat ek nie die kamer gekry het wat ek bespreek het nie. Ek het 'n kamer vir twee volwassenes en twee tieners bespreek maar die kamer het na een vir drie volwassenes gelyk. Ek moes drie keer gaan vra voordat die ekstra linne vir my tweede kind gebring is. Ek sal volgende keer eerder in 'n privaat B&B in die dorp oorbly.

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Overnight accommodation from Cape Town to Johannesburg.

Bathrooms and linens were clean, but floors were not. The bigger problem is that I didn't get the room I booked. I booked a room for two adults and two teenagers but the room looked like one for three adults. I had to go and ask three times before the extra linen was brought for my second child. Next time I would rather stay in a private B&B in town.

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Salome V - Dec 2020
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Salome V
Family with young children

Baie gerieflik op die hoofroete!

Ons het lekker oornag, kamer was netjies en skoon. Maar swembadarea kort aandag en nuwe stoele en sambrele. Ontbyt was heerlik en goeie waarde vir geld.

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Very convenient on the main route!

We had a nice overnight stay, the room was neat and clean. But pool area needs attention and new chairs and umbrellas. Breakfast was delicious and good value for money.

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Charlotte Q - Nov 2020
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
3/5
Charlotte Q
Individual traveller

Herinner aan 'n 1960's motel, beslis nie modern nie.

Kamer was baie bedompig, was moeilik om venster oop te maak vir vars lug. Honde wat aanhoudend geblaf het was steurend. Matras was kliphard en kussings baie ongemaklik. Glad nie 'n goeie nagrus gehad nie. Restaurant se spyskaart baie beperk en bietjie duur.

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Reminiscent of a 1960s motel, certainly not modern.

Room was very stuffy, was difficult to open window for fresh air. Dogs that kept barking were disturbing. Mattress was rock hard and pillows very uncomfortable. Didn't have a good night's rest at all. Restaurant's menu very limited and a bit expensive.

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Danielle C - Dec 2020
Overall rating
Cleanliness
4/5
Service
2/5
Location
3/5
Safety
4/5
Value for money
3/5
Danielle C
Family with young children

Baie netjies. Kan bietjie opknap op kliëntediens by restaurant.

Lekker swemgeriewe vir die kinders.

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Very neat. Could improve a bit on customer service at restaurant.

Nice swimming facilities for the children.

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Andries S - Dec 2020
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
2/5
Andries S
Family with young children

Slegs vir oorslaap. Moet nie verwag om selfsorg te doen nie. Baie klein plek, maar skoon.

Regtig baie klein vir 4 se slaapplek. Klein, maar netjies. Die TV het net een kanaal. Nie aanbeveel vir selfsorg.

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For overnight stays only. Don't expect to be self-catering. Very small place, but clean.

Really very small for 4 sleeping places. Small, but neat. The TV only has one channel. Not recommended for self catering.

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Gawie G - Dec 2020
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
1/5
Gawie G
Family with teenagers

Die prys wat jy betaal vir so klein kamer waar 4 mense in slaap en klein badkamer sal ek nooit weer gebruik nie.

Dit is net te beknop vir wat jy kry vir 4 persone.

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The price you pay for such a small room where 4 people sleep and small bathroom I will never use again.

It's just too cramped for what you get for 4 people.

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Attie P - Dec 2020
Overall rating
Cleanliness
3/5
Service
2/5
Location
5/5
Safety
3/5
Value for money
2/5
Attie P
Individual traveller

Alles was netjies en skoon gewees. Vir R 750 per nag sal dit goed wees om 'n klein yskassie in die kamer te he om paar goed koud te hou vir die volgende dag se reis bv water of vorige aand se gaar braaivleis in 'n tupperbakkie.

Netjiese plek en rustig geslaap hoor nie werklik verkeer van die hoofpad af nie.

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Everything was neat and clean. For R 750 per night it would be good to have a small fridge in the room to keep some things cold for the next day's journey eg water or the previous night's cooked braai meat in a tupperware.

Neat place and slept peacefully not really hearing traffic from the main road.

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Janine L - Oct 2020
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Janine L
Family with teenagers

Slegs oornag.

Alles was in orde.

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Overnight only.

Everything was fine.

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Marius L - Dec 2020
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
1/5
Marius L
Large group

Erg teleurgesteld.

Kamer was baie klein vir 6 persone en geen lugreëling, met ander woorde baie warm en bedruk. Badkamergedeelte baie klein.

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Very disappointed.

Room was very small for 6 persons and no air conditioning, in other words very hot and stuffy. Bathroom area very small.

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Chantell M - Dec 2020
Overall rating
Cleanliness
3/5
Service
4/5
Location
2/5
Safety
3/5
Value for money
2/5
Chantell M
Family with young children

The photo's are very misleading.

I must however compliment the restaurant. Their food was the best ever. When you make your booking and look at the photo's you expect what you saw on the photo's but that is not what we got at all.

Ruben V - Dec 2020
Overall rating
Cleanliness
2/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
2/5
Ruben V
Family with young children

Baie netjies, maar kort aandag.

Ek het die akkommodasie baie lekker en skoon ondervind. Daar was wel 'n paar goed wat nie reg was nie. In die badkamer was daar goed gebreek, en vir die prys, dink ek regtig 'n klein yskas moet in die kamer wees. Swembad nie skoon. Daar was net 2 handdoeke in die kamer alhoewel ons 3 mense was.

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Very neat, but short on attention.

I found the accommodation very nice and clean. There were some things that weren't quite right. In the bathroom there were things broken, and for the price, I really think a small fridge should be in the room. Pool not clean. There were only 2 towels in the room even though we were 3 people.

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Claudette S - Dec 2020
Overall rating
Cleanliness
1/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
1/5
Claudette S
Family with teenagers

My bespreking was nooit geprosesseer nie. Hulle kon ons help met 'n ekonomiese kamer, nie baie skoon nie, sal nie weer daar bly nie.

Nie baie goed gewees vir die prys wat betaal was nie.

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My reservation was never processed. They were able to help us with an economy room, not very clean, would not stay there again.

Not very good for the price paid.

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Gerhard V - Dec 2020
Overall rating
Cleanliness
2/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
1/5
Gerhard V

Teleurstellend en ongemaklik.

Die kamertjie was bloedig warm en bedompig sonder enige waaier of lugversorging. Die ligte het nie gewerk nie. Daar was nie genoeg parkering naby nie - darem het die vriendelike persoon by ontvangs vir ons ‘n plan gemaak. Die plek was ‘n absolute rip-off as jy vergelyk wat jy kry en hoeveel jy daarvoor betaal en hulle sien my nooit weer nie. Daar is baie ander plekke op die dorp wat baie beter waarde vir geld bied - selfs goedkoper is.

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Disappointing and uncomfortable.

The little room was bloody hot and stuffy without any fan or air conditioning. The lights didn't work. There wasn't enough parking nearby - at least the friendly person at reception made a plan for us. The place was an absolute rip-off when you compare what you get and how much you pay for it and they never see me again. There are many other places in town that offer much better value for money - even cheaper.

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John H - Dec 2020
Overall rating
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
1/5
John H
Family with young children

Rooms are very small. Nothing like the online photos and service in restaurant was terrible.

Service is very bad.

Sumari O - Oct 2020
Overall rating
Cleanliness
1/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
1/5
Sumari O
Family with young children

Onplesierig.

Die kamer was vuil, bunkbed het gekoude kougom aan gehad en daar was bruin merke aan die onderkant van die boonste bed. Die badkamer is heeltemal te klein vir 6 mense. Daar kan skaars een persoon behoorlik in die badkamer pas en die deur kan nie behoorlik toe nie. Daar was muise in die plafon en 'n groot geraas in die nag omdat die vertrek nie klankdig is nie. Daar was ook nie genoeg bekers of glase vir die hoeveelheid mense waarvoor ons bespreek het nie en die kragprop het nie gewerk nie. Ons is ook in kennis gestel dat ons nie die WiFi wagwoord kon kry nie, dit is net vir die Deluxe-kamers maar dit was nie so geadverteer op die internet nie. Dit was 'n aaklige ervaring en ons het baie sleg geslaap. Ons het daar oorgeslaap op pad Kaap toe om te rus maar ons was meer moeg as wat ons was voor ons daar gestop het. Die kamer is geskik vir net 1 persoon, vir seker nie 2 grootmense en 4 kinders nie.

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Unpleasant.

The room was dirty, bunk bed had chewed gum on it and there were brown marks on the bottom of the top bunk. The bathroom is way too small for 6 people. Hardly one person can fit properly in the bathroom and the door doesn't close properly. There were mice in the ceiling and a lot of noise at night because the room is not soundproof. There were also not enough mugs or glasses for the amount of people we booked for and the power plug didn't work. We were also informed that we could not find the WiFi password, it is only for the Deluxe rooms but it was not advertised as such on the internet. It was a horrible experience and we slept very badly. We slept there on the way to Cape to rest but we were more tired than we were before we stopped there. The room is only suitable for 1 person, certainly not 2 adults and 4 children.

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Elizabeth B - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elizabeth B
With partner

Incredible. Always love going there. The food at the restaurant is incredible. Just would not try the cappuccino again.

See stars.

Wagon Wheel Country Lodge 's response

Dear Elizabeth,
Thank you for your wonderful guest review. It is so nice to hear such positive feedback, we thank you for this. I am so sorry you didn’t enjoy your cappuccino, this is normally so popular. Nescafé gold is the brand that we use. I will check with my kitchen manageress if she didn’t maybe get the vanilla flavoured one by accident or maybe lack of stock available. I will pass your message on to her to check this out. Thank you so much again. We hope that you will visit us again and have a complementary cup of good cappuccino with us.
Kind regards
Diana Koster

Wagon Wheel Country Lodge
Stephne V - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Stephne V
Family with young children

'n Oase na 'n lang rit.

Die kamer was baie skoon en netjies gewees. Die kinders het die swembad geniet terwyl ek en my vrou 'n drankie geniet het by die kroeg met vriendelike personeel. Die aandete by die restaurant was heel aangenaam en die kelners baie vriendelik.

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An oasis after a long drive.

The room was very clean and tidy. The kids enjoyed the pool while my wife and I enjoyed a drink at the bar with friendly staff. The dinner at the restaurant was very enjoyable and the waiters very friendly.

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Wagon Wheel Country Lodge 's response

Dear Gerhard,
Thank you for your wonderful comment, we are pleased to hear you enjoyed your stay, we hope that you will visit us again soon.
Kind regards,
Diana

Wagon Wheel Country Lodge
Amelia H - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Amelia H
With friends

Goeie oornaggerief vir reis tussen Kaapstad en Johannesburg.

Baie goed geleë en veilig vir oornag om lang reis te breek. Skoon en netjies, lugverkoeling in kamer fantasties vir die 46 grade! Restaurant op perseel ook groot pluspunt.

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Good overnight accommodation for travel between Cape Town and Johannesburg.

Very well located and safe for overnight to break long journey. Clean and tidy, air conditioning in room fantastic for the 46 degrees! Restaurant on premises also big plus.

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Wagon Wheel Country Lodge 's response

Dear Amelia,
Thank you for your wonderful guest review, we are so happy to hear you enjoyed your stay. We did experience a very hot December that finally brought some rains that we are very grateful for. The air-conditioning is always such a bonus. Thank you for making mention of the restaurant staff. They do go out their way to make sure all the guests are happy with their food. We hope that you will visit us again soon.
Regards,
Diana

Wagon Wheel Country Lodge
Piet N - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Piet N
With partner

Goed ontvang en het lekker gebly.

Het wel opgegradeer na beter kamer, maar het lekker gebly en sal weet van dienste gebruik maak.

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Well received and had a nice stay.

Did upgrade to better room, but had a nice stay and will know to use services.

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Wagon Wheel Country Lodge 's response

Dear Piet,
Thank you so much for your wonderful review. It is always so nice to read a positive comment. Our guest comments are important to us and we want to thank you for taking the time to do this. We are so happy you enjoyed your stay and that you will visit us again.
We look forward to having you stay again.
May you have a blessed 2020
Regards
Diana

Wagon Wheel Country Lodge
Laetitia F - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Laetitia F
With partner

Perfekte vir oornag.

Buiten dat alles perfek was, sal ons net sê die aand-buffet was absoluut heerlik, maar net 'n bietjie duur vir dit wat jy kry.

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Perfect for overnight.

Other than that everything was perfect, we'll just say the evening buffet was absolutely delicious, but just a little pricey for what you get.

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Wagon Wheel Country Lodge 's response

Dear Laetitia,
Thank you so much for your great review. We want to thank you for taking the time to do this and we are so happy you enjoyed your stay. Thank you for making special mention of the buffet. With load-shedding, we find this works best to cover all bases.
We hope that you will visit us again in the not too distant future.
Diana Koster

Wagon Wheel Country Lodge
Werner B - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Werner B
With partner

Baie gerieflik.

Baie netjiese verblyf en is goed geleë. Sal beslis weer oorweeg om hier te bly.

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Very convenient.

Very neat accommodation and is well located. Would definitely consider staying here again.

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Wagon Wheel Country Lodge 's response

Dear Werner

Thank you for taking the time to review your recent stay at Wagon Wheel Country Lodge. We are so happy to hear you enjoyed it and found it to be a convenient sleep over en route to your destination.
Always so nice to read a positive review. Thank you again and we hope you visit us again soon.
Kind
Regards
Diana

Wagon Wheel Country Lodge
Nichola A - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nichola A
Family with teenagers

Clean, simple and great food.

Simple, clean and great food.

Wagon Wheel Country Lodge 's response

Dear Nichola,
Thank you for the great review. I am so happy to hear you enjoyed Wagon Wheel and the purpose it serves as an affordable sleepover en-route to your destination.
Thank you for our 5 out of 5. We will continue to offer our travellers the best possible accommodation to cater for their budget.
We hope you have a wonderful holiday and stay safe on the roads.
Diana Koster

Wagon Wheel Country Lodge
Michelle V - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Michelle V
Family with young children

Nice and peaceful.

Everything was lovely. The service and the room was great.

Wagon Wheel Country Lodge 's response

Dear Michelle,
Thank you so much for the wonderful review from your recent stay with us at Wagon Wheel Country Lodge. It is always so nice to hear back from our guests and especially a positive review like yours. We are so happy with the 5/5 rating you gave us.
Thank you again and we hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Leana N - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Leana N
With partner

Bevredigend en gerieflik.

Ons verblyf was bevredigend en gerieflik.

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Satisfactory and convenient.

Our accommodation was satisfactory and convenient.

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Wagon Wheel Country Lodge 's response

Dear Leana

Thank you so much for the wonderful guest review. We are so happy you enjoyed your stay with us and we hope that you visit us again soon.

Diana Koster
Wagon Wheel Country Lodge

Wagon Wheel Country Lodge
Hennie L - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hennie L
Family with young children

Perfek.

Was 'n lekker oornagplek gewees en het baie lekker geëet en gekuier en die kamers was mooi skoon en gemaklik.

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Perfect.

Was a nice place to stay overnight and had a great time eating and visiting and the rooms were nice and clean and comfortable.

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Wagon Wheel Country Lodge 's response

Dear Hennie,
Thank you so much for your wonderful review and 5/5 rating for value for money, customer service, cleanliness, location and security. It is always so nice to hear such positive feedback, thank you. We are happy you enjoyed your meal in our traditional Karoo restaurant. Look forward to you visiting us again in the not too distant future.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Annatjie O - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annatjie O
With partner

Was 'n baie lekker oornagblyplek.

Goeie oornagverblyf en kan dit aanbeveel. Stil en rustig.

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Was a great overnight stay.

Good overnight accommodation, I can recommend it. Peaceful and quiet.

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Wagon Wheel Country Lodge 's response

Dear Annatjie,

Thank you so much for the wonderful review on your recent stay at Wagon Wheel Country Lodge. We appreciate you taking the time to submit it as our guest comments are so important to us.

Kind regards,
Diana Koster
Wagon Wheel Country Lodge

Wagon Wheel Country Lodge
Lyall L - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lyall L
With friends

Perfect farm style accommodation, perfect for layover.

We had a perfect stay on our layover to Cape Town and then again to Johannesburg.

Wagon Wheel Country Lodge 's response

Dear Lyall,
Thank you so much for the wonderful review on your recent stay at Wagon Wheel Country Lodge. We are so happy to hear you enjoyed it and found it as perfect for an overnight between Johannesburg and Cape Town. This is our main purpose a convenient, affordable and quick overnight for our weary travellers.
We so appreciate the time you took to review us and thank you for our 5/5 for Value for money, Customer Service, Cleanliness, Location and Security. Thank you once again and we hope that you will visit us again in the not too distant future.
Kind regards,
Diana

Wagon Wheel Country Lodge
Tommy P - Jan 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tommy P
On business

Het net een nag oorgeslaap op pad Kaapstad toe.

Maar sal enige tyd weer daar oorbly. Kan aanbeveel!

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Stayed over one night on my way to Cape Town.

Will definitely stay there again. Highly recommended!

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Wagon Wheel Country Lodge 's response

Thank you for your very nice guest review on your recent stay at wagon wheel country lodge.
Our guest comments mean a lot to us and we want to thank you for taking the time to review us.
We hope you visit again soon.

Diana

Wagon Wheel Country Lodge
Marie S - Jun 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Marie S
With partner

Baie netjies en gerieflik.

Alles was in orde, kon geen fout vind met iets nie, behalwe dat hul dit kan oorweeg om vir alle kamers DStv te bied, al is dit net n klein pakket. Ons kamer het net SABC 1, 2 en 3 gehad, as mens vroeg by jou bestemming aankom is daar net tv as vermaak, om aand om te kry.

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Very neat and comfortable.

Everything was fine, could not fault anything, except that they could consider offering DStv to all rooms, even if it was just a small package. Our room only had SABC 1, 2 and 3, if one arrives early at your destination there is only TV as entertainment, for the evening to get.

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Wagon Wheel Country Lodge 's response

Dear Marie

Thank you so much for your wonderful review on your recent stay at Wagon Wheel, it's always so nice to hear positive feedback. Thank you for your suggestion on a DStv package for all our 65 rooms. We have full DStv in our Deluxe rooms and in our Standard rooms have the local channels and Kyknet. We are in process of looking at extending the package to our standard rooms. Our lounge and bar area also has the full DStv package should there be a channel some guests would want to watch.

Thank you again for your review, we hope that you will visit us again soon.

Regards,
Diana Koster

Wagon Wheel Country Lodge
Quintin B - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Quintin B
With partner

Webtuiste moet beter beskrywings gee.

Die webtuiste se beskrywing oor die 'econo' kamers moet duideliker wees. Wagon Wheel is baie nice, maar met aankoms het hulle vir ons gesê dat die kamer nie lugverkoeling in het nie en ook nie 'n TV het nie. Ek moes tot op die derde paragraaf lees om te sien dat die kamer nie standaard goed in het nie. Ek bly in baie gastehuis en B&B en die prys vir hierdie kamer was baie duur. Al wat ek versoek is dat die beskrywing oor die econo kamers beter moet wees. Die mense wat daar werk is baie behulpsaam en vriendelik en sal beslis weer daar bly.

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Website should give better descriptions.

The website's description of the 'econo' rooms should be clearer. Wagon Wheel is very nice, but upon arrival they told us that the room does not have air conditioning in it nor does it have a TV. I had to read to the third paragraph to see that the room didn't have standard stuff in it. I stay in many guest house and B&B and the price for this room was very expensive. All I request is that the description about the econo rooms should be better. The people who work there are very helpful and friendly and would definitely stay there again.

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Wagon Wheel Country Lodge 's response

Dear Quintin,
Thank you so much for your guest review on your recent stay in one of our Economy rooms. I am sorry you feel our advertisement should explain more but if you look at our Home page it is very clear on what our rooms offer.
These are the exact words on our site and we trust that our guests read and book what they want: "Our rooms are tastefully decorated with the Deluxe, Standard and Self-catering rooms offering heating and air-conditioning, TV and coffee facilities. We offer ample safe and secure parking right outside your rooms as well as a 24-hour reception for late check-ins. The budget economy rooms only have ceiling fans and no TV's."
I don't know how else to explain the room differences.
Thank you for making mention of our friendly staff, they do go the extra mile to make sure guests are happy and have all they need for a comfortable stay.
We hope that we will see you again. Wishing you and your family a good New Year and happy 2020.
Thank you again for your valuable feedback.
Diana Koster

Wagon Wheel Country Lodge
Andre S - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Andre S
Family with young children

Aangenaam.

Ek was baie beïndruk met Wagon Wheel, personeel baie vriendelik en die lamb shank was heerlik.

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Pleasant.

I was very impressed with Wagon Wheel, staff very friendly and the lamb shank was delicious.

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Wagon Wheel Country Lodge 's response

Dear Jacqueline,
Thank you so much for the very positive feedback on your recent stay at Wagon Wheel Country Lodge, it is always such a pleasure to read a review like yours.
I will pass your message on to the staff and to the kitchen on the lamb shanks that you enjoyed. This is one of our top sellers on the menu and being a Karoo favourite our guest love it.
Thank you again and we hope that you will visit us again soon.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Delene B - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
3/5
Delene B
Family with teenagers

Netjies en gerieflik, maar bietjie duur.

Goeie diens en soos bo genoem.

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Neat and comfortable, but a bit expensive.

Good service, and as mentioned above.

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Wagon Wheel Country Lodge 's response

Dear Dalene,
Thank you for taking the time to review your recent stay. Our guest comments mean a lot to us. I’m sorry you felt it was a bit expensive but we have different room rates to suit all budgets from deluxe, standard, economy, self-catering and even backpacker option. I am happy to hear you thought the service was good and for the 5/5 for security.
I hope you travel safely and have a wonderful holiday with family and friends.
Diana

Wagon Wheel Country Lodge
Tanya D - Dec 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Tanya D
Family with teenagers

There was nothing wrong with the stay. I just feel it was overpriced.

The room provided was neat and the accommodation great. My only feedback is that the price is too high for what you get. We slept in a chalet on our way back at another place and we got a fully self-catering unit for R200 more. Our unit didn't have enough coffee in it for a cup of coffee on the evening of our arrival and the morning of our departure. There were only 2 cups provided. We were a family of four. The experience at your braai area provided for all was also a bit disappointing. There is little communication about what is provided and what not.

Wagon Wheel Country Lodge 's response

Dear Tanya

Thank you for taking the time to review your stay at Wagon Wheel. We are happy to hear you enjoyed your room and were happy with the accommodation. I am sorry you felt it was overpriced. Over high season we charge a room rate according to how many people can sleep. If one books a 3 bed room and you are 2 people it may seem a bit overpriced. We offer 5 different room types that cover all prices. From our Deluxe to standard to economy budget - self catering and backpackers. What ever your budget is we have you covered.
Thank you again for taking the time to review and we hope that we will see you again soon at Wagon Wheel Country Lodge
Keep well and may 2020 make your dreams come true
Kind regards
Diana

Wagon Wheel Country Lodge
Pieter V - Feb 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Pieter V
With partner

Goeie, billike, basiese verblyf.

Aanvaarbare verblyf, maar nie baie ruim of luuks nie. Goed geleë op pad na die Kaap. Lieflike swembad.

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Good, reasonable and basic accommodation.

We were fine with the accommodation, but it's not big or luxurious. Well located on our way to Cape Town. Lovely swimming pool.

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Wagon Wheel Country Lodge 's response

Dear Pieter
Thank you for taking the time to review your recent stay at Wagon Wheel Country Lodge, we are happy to hear feedback from you as this is very important to us. Wagon Wheel is a affordable and convenient overnight stop over en route from Johannesburg and Cape Town. We strive to provide our weary traveler's the comfortable bed . We offer different types of rooms from Deluxe, standard, economy, self-catering and backpackers rooms in our caravan park.

I am so happy you enjoyed our beautiful large swimming pool.

We hope that you will visit us again soon

Kind regard
Diana Koster

Wagon Wheel Country Lodge
Rita S - Mar 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Rita S
Family with teenagers

Bevredigend.

Baie vriendelike ontvangs. Kamer was netjies en skoon. Ideaal vir oornag na 'n lang dag se reis.

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Satisfactory.

Very friendly reception. Room was neat and clean. Ideal for an overnight stay after a long day's travel.

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Wagon Wheel Country Lodge 's response

Dear Rita,

Thank you so much for taking the time to review your stay at Wagon Wheel Country Lodge. Our guests comments are very important to us.
Thanks for making mention of the friendly staff. I will convey your message to them. They always go the extra mile for our guests to make sure they are happy and have everything they need for a comefortable stay.
Our aim is to offer overnight accommodation to cater for all our clients needs.
We hope that you will visit us again soon.

Kind regards,
Diana

Wagon Wheel Country Lodge
Louis M - Sep 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
3/5
Louis M
Individual traveller

Comfortable and good location.

There’s a few negative aspects: bar only opens at 5 but in town there is a choice so not really a big concern. The lodge is very old and needs a bit of up keeping. The room was great! Discovered at 5 am when I wanted to shower that there was no hot water. I didn’t check if maybe I needed to flip a switch somewhere.

Wagon Wheel Country Lodge 's response

Dear Louis,
Thank you for your guest review.
Our bar in season opens at 16:00 and out of season at 17:00. I am sorry this happened the night you were there. Had you mentioned to the reception that you wanted to make use of bar earlier we would have gladly opened and assisted you as we do on a number of occasions.
My apologies on the hot water. My maintenance team did take a look at this as it should not have been the case with the new heat pump system of instant hot water that rotates to all the “L” shaped rooms.
Thank you for making mention of your great room. We will continue to upgrade and offer our weary travellers the best possible overnight at most affordable rates.
Thank you again, we hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Chrisna K - Dec 2019
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Chrisna K

Baie basies, maar skoon en netjies.

Die kamer was netjies en skoon, maar beter beskrywing van die tipes kamers en watter nie lugreëlings het nie, sal help met die keuse van kamers. Ons kamer (47) benodig opgradering.

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Very basic, but clean and tidy.

The room was neat and clean, but better description of the types of rooms and which ones do not have air conditioners would help in choosing rooms. Our room (47) needs upgrading.

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Wagon Wheel Country Lodge 's response

Morning Chrisna,
Thank you for your review. Our rooms have a description of what they have in them. We trust that our guests read this when they book. It describes what it has - not what it does not have in the room.
Next time you stay try one of our standard and deluxe rooms with aircon, TV and newly revamped rooms and bathrooms.
The economy is our basic budget room that you booked for those that just want a quick sleepover.
Thank you again for taking the time to review. Have a safe trip and enjoy the holiday with family and friends.
Diana

Wagon Wheel Country Lodge
Riaan V - Sep 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
3/5
Riaan V
With partner

Vriendelike ontvangs. Kamer was netjies en skoon. Ideaal vir oornag.

Verblyf was goed, kamer netjies en skoon, personeel vriendelik.

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Friendly reception. Room was neat and clean. Ideal for overnight.

Accommodation was good, room neat and clean, staff friendly.

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Wagon Wheel Country Lodge 's response

Dear Adriaan,

Thank you for the time you took to review your recent stay at Wagon Wheel Country Lodge.

We are so pleased that you enjoyed your stay and that you found Wagon Wheel as an ideal stopover en route to your destination. With our different room types we, cater for all budgets.

Once again, thank you again for your positive review, we hope to see you again soon.

Regards,
Diana Koster

Wagon Wheel Country Lodge
Annette T - Jul 2019
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Annette T
Family with young children

Gemaklik.

Vriendelike diens en oop tot laat sowel as vroegoggend.

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Comfortable.

Friendly service and open until late as well as early morning.

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Wagon Wheel Country Lodge 's response

Dear Annette
Thank you so much for taking the time to review your recent stay at Wagon Wheel Country Lodge. We are so happy you enjoyed it and found the staff and service good. Our guest comments are very important to us and we wish to thank you for taking the time to write.
We hope that you will visit us again soon.
Regards
Diana

Wagon Wheel Country Lodge
Luzanne B - Dec 2019
Overall rating
Cleanliness
5/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
2/5
Luzanne B
With partner

Basiese verblyf teen 'n hoë prys.

Ons het in Desember by Wagon Wheel oornag. Dit was gerieflik om dadelik 'n plek te kon bespreek en te betaal. Daar is baie kamers en dus is die beskikbaarheid goed. Ons voel egter dat die prys wat ons betaal het, baie duur was vir baie basiese geriewe. Die kamer was netjies en skoon. Ons bedlampies het nie gewerk nie, en alhoewel hul uitgekom het, het hul nie geweet wat om te doen om dit reg te stel nie. Ons een TV-kanaal het ook nie klank gehad nie en niks is daaromtrent gedoen nie. Die verblyf is billik vir een nag, maar regtig nie die geld werd nie.

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Basic accommodation at a high price.

We stayed overnight at Wagon Wheel in December. It was convenient to be able to book a place and pay immediately. There are many rooms and therefore the availability is good. However, we feel that the price we paid was very expensive for very basic amenities. The room was neat and clean. Our bedside lamps didn't work, and even though they came out, they didn't know what to do to fix it. Our one TV channel also had no sound and nothing was done about it. The accommodation is reasonable for one night, but really not worth the money.

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Wagon Wheel Country Lodge 's response

Dear Luzanne,
Thank you for taking the time to review your stay at Wagon Wheel. I apologize that your bedside lamps were not working but can only think it was either the bulb was fused or they were plugged out by the guest that stayed the night before. I am glad we could assist you the night you were needing accommodation as December is our very busy time for travellers.
Kind regards,
Diana

Wagon Wheel Country Lodge
Mariette R - Dec 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Mariette R
Family with teenagers

Goed genoeg vir 1 nag alleenlik.

Kamer was netjies, maar stort was vuil. Slaapbank onvoldoende vir tiener. Restaurant was aangenaam en kos heerlik. Baie dankbaar vir lugversorging!

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Good enough for 1 night alone.

Room was neat, but shower was dirty. Sofa bed insufficient for teenager. Restaurant was pleasant and food delicious. Very grateful for air conditioning!

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Wagon Wheel Country Lodge 's response

Dear Mariette,
Thank you for your guest review, we are happy to hear you enjoyed your stay and understand the purpose for Wagon Wheel as being a convenience overnight place en route to your destination. Thank you for making mention of the food in our restaurant. Thank you again for taking time to review. We hope that you will visit us again when you travel through Beaufort West.

Wagon Wheel Country Lodge
Willemien V - Dec 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
2/5
Safety
3/5
Value for money
4/5
Willemien V
Family with teenagers

Skoon, gerieflik, en heeltemal voldoende vir een nag se oorslaap.

Die dorp is altyd 'n droewige teleurstelling, maar Wagon Wheel is' n welkome oase.

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Clean, comfortable, and perfectly adequate for one night's sleepover.

The town is always a sad disappointment, but Wagon Wheel is a welcome oasis.

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Wagon Wheel Country Lodge 's response

Dear Willemien

Thank you for your wonderful comment and for summing up the purpose of Wagon Wheel 100%. Our guest comments mean a lot to us and we want to thank you for taking the time and trouble to comment.
We hope that you will visit us again soon.
Safe travels and have a wonderful holiday with family and friends.
Diana Koster

Wagon Wheel Country Lodge
Susarah C - Sep 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
3/5
Susarah C
Family with teenagers

Netjies, veilig.

Netjiese veilige verblyf. Sal dit aanbeveel vir oornag doeleindes.

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Neat, safe.

Neat safe accommodation. Would recommend for overnight purposes.

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Wagon Wheel Country Lodge 's response

Dear Lizette,

Thank you so much for your positive review. It is always such a pleasure to read feedback from our guests. Your time and effort in sending this is much appreciated.

Thank you again and we hope that you will visit us again soon.

Kind regards,
Diana

Wagon Wheel Country Lodge
Claudette B - Aug 2019
Overall rating
Cleanliness
2/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
1/5
Claudette B
Family with young children

Die fotos lyk glad nie soos die verblyf nie. Ek was baie teleurgesteld in die kamer. Die badkamer is onmenslik klein.

Sien sterre.

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The photos do not look like the accommodation at all. I was very disappointed in the room. The bathroom is inhumanly small.

See stars.

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Wagon Wheel Country Lodge 's response

Dear Claudette,
Thank you for taking the time to review your recent stay at Wagon Wheel Country Lodge. I am sorry you were not happy with your room. We have 3 different room types that total the 65 rooms at Wagon Wheel. We have deluxe, standard and economy rooms. You booked an economy room and stayed in room 46. All our rooms appear on the site and we cannot be held liable for a guest that do an online booking expecting to stay in a deluxe room but instead book an economy room. Our intention is not to mislead anybody with false advertising, we trust guest book what they are prepared to pay for. Thank you for the wonder 5 stars on customer service. Next time please speak to the reception and I can assure you they would have made a plan to move you to a room you were happy with.
Thank you again and we hope that you will visit us again and try our standard or deluxe rooms that have been newly renovated and furnished with beautiful crisp white bedding.
Diana Koster

Wagon Wheel Country Lodge
Riette P - Mar 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Riette P
Family with teenagers

Skoon maar baie ruimte vir verbetering.

Was glad nie voorbereid op loadshedding nie.plek het geen idee gehad wanneer en hoe om gaste by te staan nie.die fotos is misleidend dit is meer verslete en ons kamerdeur wou nie oop en toe nie.duidelik net vir vinnige slaap en dadelik ry.

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Clean but lots of room for improvement.

Wasn't prepared for loadshedding at all. place had no idea when and how to assist guests. the photos are misleading it's more worn and our room door wouldn't open and close. obviously just for quick sleep and drive immediately.

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Wagon Wheel Country Lodge 's response

Dear Riette,
Thank you for your guest review. You booked online and stayed in a deluxe room 40. This room is a newly revamped room and bathroom with a flat screen TV and new air-conditioner. Beautifully decorated. After reading your comment I thought you may have looked at a deluxe room and then booked an economy room but that was not the case. I am very surprised by your comments as we have only had good reviews on our deluxe and standard rooms as well as our very friendly and helpful staff.
The picture of the room on the site is exactly what the room looks like. We have no intention to mislead our guests but rather cater for all budgets.
We have a generator in place for load shedding.
Thank you for taking the time to review your stay.
Diana

Wagon Wheel Country Lodge
Quinton G - Mar 2019
Overall rating
Cleanliness
4/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
3/5
Quinton G
Family with young children

Skoon, maar minder as wat ons verwag het.

Die kamer was netjies en skoon. Ek het n bespreking gehad vir 2 volwasennes en 2 kinders waar een 17 jaar oud was. Daar was net 'n slaapbank sonder enige komberse, kussings en ook handoek vir die kind. Kan beter waarde kry by ander plekke vir minder as wat hulle voor vra.

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Clean, but less than we expected.

The room was neat and clean. I had a reservation for 2 adults and 2 children where one was 17 years old. There was only a sofa bed without any blankets, pillows and also a towel for the child. Can get better value at other places for less than they charge.

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Wagon Wheel Country Lodge 's response

Morning Quinton,
I am very sorry to read your guest review on your recent stay at Wagon Wheel. I apologize for the slip up of not putting the bedding on the sleeper couch. It was an error on our housekeeping side as they had just been upholstered and they had not taken the bedding back for the sleeper couch in the room you were booked. Reception had them all in their zip bags ready to send back to the rooms.
Thank you for making mention of the clean rooms. Our housekeeping takes good care of this and the room that you stayed in has been revamped with new tiled floors, flat screen TV, air conditioner and the bathroom has been redone. We hope that you will visit us again in the not too distant future. Thank you for taking the time to review your stay, our guest comments mean a lot to us.
Diana Koster

Wagon Wheel Country Lodge
Andre' O - Jun 2019
Overall rating
Cleanliness
2/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Andre' O
With partner

Kamer was nie deeglik skoon nie.

Ontvangs was maar so-so. Kamer was nie behoorlik skoon nie.

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Room was not thoroughly clean.

Reception was so-so. Room was not properly clean.

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Wagon Wheel Country Lodge 's response

Dear Andre,
Thank you for taking the time to review your recent stay at Wagon Wheel Country Lodge. I am very sorry you were not totally happy. I will take this up with the staff. Thank you for bringing this to our attention. We generally have very good comments on our rooms and very friendly reception.
I hope that you will visit us again soon.
Diana Koster

Wagon Wheel Country Lodge
Anonymous Guest - Dec 2019
Overall rating
Cleanliness
2/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
3/5
Anonymous Guest
Family with young children

Photos on website are not accurate. Service at reception and restaurant was poor.

On arrival we were not very warmly welcomed. The rooms are not what they are designated on the website, but it could probably just be our room. What upset me the most was the restaurant. There is a menu but we are not allowed to order from it because the owner has decided to make everything a buffet. After a long fight we were able to order something from the menu but not grills or anything, just hamburgers. Will never go there again or recommend to anyone!

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Riette P - Mar 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
2/5
Value for money
2/5
Riette P
Family with young children

Glad nie ingerig vir load shedding en verslete buite.

Geen waarskuwing of voorsiening, nie eers kers vir load shedding. Binne netjies maar was nie skoon en deur van kamer wou nie oop nie.

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Not at all equipped for load shedding and worn out.

No warning or provision, not even candle for load shedding. Inside neat but was not clean and door of room did not want to open.

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Wagon Wheel Country Lodge 's response

Dear Riette,

Thanks for your guest comment. I’m sorry that on the night you stayed we had problems with our generator. This has been sorted by an agent from George. It was not a planned generator problem and we do not have nechanics in Beaufort West that can work on them if their is a problem. It is now sorted and we are well prepared for any further load shedding. Thank you for making mention of the room and we will attend to the door.
Thanks again.
Diana

Wagon Wheel Country Lodge
Paula B - Feb 2019
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Paula B
Family with young children

'n Totale wanindruk en geensins waarde vir geld!

Die Wagon Wheel Country Lodge sal ek vir niemand aanbeveel nie. Hulle foto's op die web skep die indruk van 'n pragtige plekke om te slaap en die teendeel is dat dit glad nie eers naastenby soos die foto lyk nie. Dis ook glad nie waarde vir geld nie. Bowenals het die staff ons vonkelwyn gesteel uit die goedjies wat hulle goedgunsitg vir ons deur die nag verkoel het. Ek is baie teleurgesteld in die Wagon Wheel.

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A total false impression and by no means value for money!

I would not recommend the Wagon Wheel Country Lodge to anyone. Their pictures on the web create the impression of a beautiful place to sleep and the opposite is that it doesn't even look like the picture at all. It's also not value for money at all. Above all, the staff stole our sparkling wine from the goodies they kindly chilled for us throughout the night. I am very disappointed in the Wagon Wheel.

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Wagon Wheel Country Lodge 's response

Dear Paula,

Thank you for your guest review. I am very sorry you were not happy with your room.

At Wagon Wheel, we cater to all client needs, from Budget/Economy rooms to Standard rooms and Deluxe rooms.

On our listing, we have plenty of photos of the different room types. We trust that when a guest makes a booking and self selects the room they wish to book, that this is what they choose and are prepared to pay. You booked one of the basic, Economy/Budget rooms with no TV and air-conditioner but it does have a ceiling fan. This is one of our affordable rooms with crisp white bedding and perfect for just a night's sleep. Unfortunately, we cannot be held liable for a guest that looks at a Deluxe room picture and books an Economy/Budget room. I understand you will not be happy if you have a vision of a certain type of room and arrive to one that is not so. Our intention is not to mislead our guests and that is the reason why we have so many pictures of the rooms loaded.

With regards your cooler bag that you asked reception to store in the freezer, this was done for you and the bottle of Blush Sparkling Wine - Bon Courage was stored in the fridge at reception. The next morning, when you collected your cooler bag, the shift at reception had changed and the bottle of Blush was forgotten in the fridge. This bottle is still in the fridge at reception for you to collect on your way past. Reception should have just sent you a message to let you know that you forgot to take your Blush Bon Courage. This was not stolen by reception but just stored in the fridge instead of in the freezer with the cooler bag.

Thank you again for taking the time to write, our guest comments are important to us.

Regards,
Diana Koster

Wagon Wheel Country Lodge
Erika V - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Erika V
Family with young children

Awesome.

Sien sterre.

Wagon Wheel Country Lodge 's response

Dear Erika

Thank you so much for the wonderful review and 5/5 for value for money, cleanliness, customer service, location and security. It is so nice to hear that you enjoyed your stay and was happy with your accommodation. We strive to offer our weary travelers the best accommodation at the most affordable rates.
We hope that you will visit us again soon.
Kind regards
Diana

Wagon Wheel Country Lodge
Heidi V - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Heidi V
With partner

Baie netjies.

Baie netjies en gerieflik vir 'n oornag stop.

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Very neat.

Very neat and comfortable for an overnight stop.

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Wagon Wheel Country Lodge 's response

Dear Heidi

Thank you, thank you so much for your very positive guest review. One always hears from guests that are not happy or have booked the wrong room type so it’s so welcoming to hear your positive review.

Our guest comments are so important to us and we do our best to offer our guests the best possible overnight stop at be best possible rates. Offering so many different types of rooms and rates we trust guests will book the room they want. Thank you again and we hope that you will visit us again in the not too distant future.

Diana. Koster
Wagon Wheel Country Lodge

Wagon Wheel Country Lodge
Madu V - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Madu V

Goeie oornagplek.

Sal beslis die lodge aanbeveel. Skoon en netjies en personeel baie vriendelik en behulpsaam.

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Good overnight place.

Would definitely recommend the lodge. Clean and tidy. Staff very friendly and helpful.

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Wagon Wheel Country Lodge 's response

Dear Madu,

Thank you so much for the wonderful review. It is always so nice to hear such positive feedback. We hope that you will visit us again in the not too distant future.
Kind regards,
Diana

Wagon Wheel Country Lodge
Suzette G - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Suzette G
With partner

Baie gerieflik!

Ons het die kamer gerieflik, skoon en netjies gevind en sal dit beslis weer oorweeg wanneer ons daarlangs reis. Aandete en ontbyt was heerlik en die ekstra bonus was dat ek my hond kon saam neem en geen probleme ondervind het nie. Baie dankie.

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Very comfortable!

We had a comfortable room, clean and neat and will definitely consider it again when we travel there. Dinner and breakfast was lovely and the extra bonus was that I could take a long my dog and had no problems. Thank you very much.

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Wagon Wheel Country Lodge 's response

Dear Suzette,

Thank you for taking the time to submit a review on your stay. It is so nice to get such positive feedback from a client. We look forward to your next visit.

Regards,
Diana Koster

Wagon Wheel Country Lodge
Annelie D - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annelie D
Family with young children

Heerlike Karoo verblyf.

Voldoen aan al ons behoeftes as gesin.

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Great Karoo accommodation.

Catered to all our needs a family.

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Wagon Wheel Country Lodge 's response

Dear Annelie,
Thank you for your very kind and positive review with 5 out of 5 stars for value for money, customer service, cleanliness, location and security. We are so happy to receive this review and want to thank you for taking the time to comment.
We hope that you will be back soon for another visit.
Regards,
Diana

Wagon Wheel Country Lodge
Italia F - May 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Italia F
With partner

Dit was heerlik en gemaklik en die kos baie lekker.

Ek het dit baie geniet, die kos was heerlik en die staf baie vriendelik.

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It was lovely and comfortable and the food very tasty.

I really enjoyed it, the food was delicious and the staff very friendly.

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Wagon Wheel Country Lodge 's response

Dear Italia,

Thank you so much for your wonderful, positive guest review. We are so pleased to hear that you enjoyed your stay, and enjoyed your meal in our restaurant.

Thank you for making mention of our very friendly staff, that take so much pride in their work and will always go the extra mile to keep our guests happy.

Thank you again and we hope that you will visit Wagon Wheel Country Lodge again, in the not too distant future.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Martelize S - Apr 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Martelize S
Family with young children

Rustig.

Personnel was vriendelik by ontvangs en vinnig te werk gegaan veral na 'n lang dag op die pad was dit goed gewees.

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Restful.

Personnel were friendly at reception and went to work quickly, especially after a long day on the road, it was good.

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Wagon Wheel Country Lodge 's response

Dear Martelize,

Thank you for your wonderful guest review. We are so happy to hear you enjoyed your stay and for giving us 5/5 stars for Value for money, customer service, cleanliness, location and security.
Our guest comments are very important to us, thank you for making special mention on our staff. I shall relay the message on to them. They take so much pride in their work and will go the extra mile for all our guests to ensure they are happy.
Thank you again, and we hope that you will visit Wagon Wheel Country Lodge again soon.
Kind regards,
Diana

Wagon Wheel Country Lodge
Francois C - Nov 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Francois C
Individual traveller

Dit was fantasties gewees vir 'n moeë reisiger.

Ek sal enige tyd weer by Wagon Wheel tuisgaan en beveel hulle beslis aan.

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It had been fantastic for a weary traveler.

I would stay at Wagon Wheel again anytime and definitely recommend them.

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Wagon Wheel Country Lodge 's response

Dear Francois,
Thank you so much for the very positive review, it is so nice to read a review of this kind. We appreciate the time you took to write and we hope that you will visit us again soon.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Annelise D - Jan 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Annelise D
Individual traveller

Baie netjies, skoon en veilig.

Ek bly altyd baie lekker by Wagon Wheel Country Lodge. Dis netjies en skoon en veilig. Dis my favourite oorslaapplek in Beaufort-Wes.

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Very neat, clean and safe.

I always enjoy staying at Wagon Wheel Country Lodge. It's neat and clean and safe. It's my favorite place to sleep in Beaufort West.

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Wagon Wheel Country Lodge 's response

Dear Annelise,
Thank you so much for your positive guest review. It is always so nice to hear such positive feedback from our guests. We are so happy to hear that Wagon Wheel is one of your favorite overnight stops en-route to your destination. Thank you for the 5/5 rating on our cleanliness, location and security. Our room staff take such pride in their work and will appreciate hear your review.
Thank you again and we hope that you will visit us again soon
Kind regards,
Diana

Wagon Wheel Country Lodge
Gibson C - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
3/5
Gibson C
With partner

Kamers mooi en skoon.

Kan buite opgradeer, maar kamers baie mooi en skoon.

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Rooms nice and clean.

Could upgrade outside, but rooms very nice and clean.

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Wagon Wheel Country Lodge 's response

Dear Gibson

Thank you so much for your positive guest review and for making mention of our beautiful and clean rooms. The outside area you mentioned that could be worked on. We are experiencing the most severe drought in the Karoo so have planted mostly aloes and vet plants that don’t need much water. Let’s pray for rain soon.
Thanks again and hope you visit again in the not too distant future.

Kind regards
Diana
Wagon Wheel Country Lodge

Wagon Wheel Country Lodge
Henning S - Dec 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Henning S
Family with teenagers

Aircon in room a winner.

See stars.

Wagon Wheel Country Lodge 's response

Dear Henning,

Thank you for taking the time to review your stay at Wagon Wheel Country Lodge. We are so happy you enjoyed the air-conditioner in the room. We have been having a real heat wave lately but hope it brings us some well deserved and needed rain.
Happy holidays further.
Diana Koster

Wagon Wheel Country Lodge
Yolanda B - Dec 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Yolanda B
Family with teenagers

Home away from home.

Skoon geriewe en personeel baie vriendelik. Dankie julle dat julle ons tuis laat voel het.

Wagon Wheel Country Lodge 's response

Dear Yolanda

Thank you so much for the positive guest review. It is so nice to hear when a guest is happy. Thank you for taking the time to review your stay and we hope that you will be back to visit again soon.
Kind regards
Diana Koster
Wagon Wheel Country Lodge

Wagon Wheel Country Lodge
Jacques L - Jul 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Jacques L
Family with young children

Flinke en vriendelike diens.

Wagon Wheel se personeel is baie aangenaam en vriendelik. Die verskeidenheid kamers gee jou die opsie om luuks of ekonomies te bly. Die enigste probleem was die kombuis wat baie lank gevat het met ons ontbyt.

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Fast and friendly service.

Wagon Wheel's staff are very pleasant and friendly. The variety of rooms gives you the option to stay luxurious or economical. The only problem was the kitchen which took a very long time with our breakfast.

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Wagon Wheel Country Lodge 's response

Dear Jacques
Thank you so much for your wonderful guest review. We are so happy you enjoyed your stay and found our staff friendly and helpful. They take so much pride in their work and always go the extra mile for our guests, I will pass on your complement. You are so correct that we cater for all budgets with our deluxe, standard, economy, self-catering units, backpackers and caravan park. There is place for the whole family. Thank you for bringing the breakfast service to my attention, I will look into this.
Thank you again, and we hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Wagon Wheel Country Lodge

Wagon Wheel Country Lodge
Chris C - Apr 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Chris C
With partner

Die kamer was skoon en geen probleme ondervind nie.

Net 2 probleemareas wat aandag nodig het. Die honger katte wat buite die deur saamgedrom het het jou eetlus laat verdwyn. Die diens in die eetkamer met ontbyt was swak. Na 20 minute het ek by ontvangs gaan navraag doen of ons nog diens kan verwag. Hy het toe self die bestelling kom neem. Daar was nagenoeg 6 mense in die eetkamer.

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The room was clean and no problems encountered.

Just 2 problem areas that need attention. The hungry cats gathered outside the door made your appetite disappear. The service in the dining room with breakfast was poor. After 20 minutes I went to the reception to inquire if we could still expect service. He then came to take the order himself. There were about 6 people in the dining room.

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Wagon Wheel Country Lodge 's response

Dear Chis
Thank you for taking the time to review your stay. We are so happy to hear you were happy with your room. We have spoken to the SPCA about the wild cats and are attending to this problem.
I apologize for the delay in the restaurant the morning you had breakfast. I have taken this up with Management and will attend to it. Thank you for the 5/5 rating on customer service, our guests and their comments are important to us in maintaining a high standard of service.
We hope that you will visit us again soon
Kind regards
Diana Koster

Wagon Wheel Country Lodge
Vicki V - Mar 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
5/5
Vicki V
Family with teenagers

Gemiddeld.

Is vriendelik ontvang. Was wel 'n probleem met ons bespreking wat 'n tyd geneem het om uit te sorteer, maar is darem opgelos. Kamers is smaakvol met alles wat nodig is vir oornag. Ander gaste was bietjie lawaaierig.

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Average.

Was welcomed friendly. There was, however, a problem with our booking that took some time to sort out, but was fixed. The rooms are tasteful and has everything for an overnight stay. The other quests were a bit noisy.

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Wagon Wheel Country Lodge 's response

Dear Vicki,

Thank you for your guest review. I apologize for the booking problem, this has never happened before and we will see to it that it never does again. Thank you for making mention of our friendly staff and beautiful rooms.
Thank you again for taking the time to write a review, our guest comments are important to us.
We hope that you will visit us again.
Kind regards,
Diana

Wagon Wheel Country Lodge
Janine P - Mar 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Janine P
With partner

Asemrowend.

Baie dankie vir die akkommodasie.

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Breathtaking.

Thank you very much for the accommodation.

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Wagon Wheel Country Lodge 's response

Dear Janine,

Thank you so much for your wonderful guest review and star rating. We are so happy that you enjoyed your stay and appreciate the time you took to submit the review. We will continue to up-grade Wagon Wheel to offer our travelers the best possible accommodation at the most affordable rates.

Thank you again and we hope you will visit us again soon.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Marius V - Feb 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Marius V
With partner

Uitstekende waarde vir geld.

Diens, gehalte van restaurant en hulpvaardigheid gelewer deur Wagon Wheel se personeel is van uitstaande gehalte. Sal vir seker weer daar oornag.

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Excellent value for money.

Service, quality of restaurant and helpfulness provided by Wagon Wheel's staff are of outstanding quality. Will stay there again for sure.

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Wagon Wheel Country Lodge 's response

Dear Marius

Thank you so much for your positive review on your recent stay at Wagon Wheel Country Lodge. We are so pleased you enjoyed your stay and that you were so happy with the service in our restaurant and found us very good value for money. Our aim is to offer our guests the best possible accommodation at the most affordable rates. Thank you for making mention that you will visit us again. We look forward to your next visit.
Thank you again for taking the time to review us, our guest comments are very important to us.
kind regards,

Diana

Wagon Wheel Country Lodge
Anci D - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
3/5
Anci D

Aangename personeel en baie skoon geriewe.

Het kamer met bad geboek, maar by aankoms in kamer met stort geplaas. Ontvangs het dit egter dadelik reggestel. Ongelukkig was die badwater donker bruin (weet nie wat die probleem was nie). Klein yskas in die kamer sou help (geen plek om medikasie wat in yskas moet wees te stoor nie). Restaurant was puik. Wagon Wheel is baie goed geleë.

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Pleasant staff and very clean facilities.

Booked room with bath but on arrival put in room with shower. However, reception fixed it immediately. Unfortunately the bath water was dark brown (don't know what the problem was). Small fridge in the room would help (no place to store medication that needs to be refrigerated). Restaurant was great. Wagon Wheel is very well located.

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Wagon Wheel Country Lodge 's response

Dear Anci,

Thank you for taking the time to review your recent stay at Wagon Wheel Country Lodge. We are pleased to hear you found our staff efficient and very friendly and that they sorted out the room with a bath. This was a live booking and each room had a description of what is available to book. I will look into this as to how it happened that you booked a room with a bath but got one with a shower. I am happy reception was able to sort this out and moved you to a room with a bath. I am sorry the water was slightly brown but we do find this happens every now and again with the Municipality when they have a break in their pipes and connect them again.

Thank you for your comment on our restaurant, I will pass this message on to the waitress team and kitchen staff. We do have small bar fridges in all our self-catering units and bigger family deluxe rooms. For the convenience of storing medication, we have a counter top fridge that we put into a room if a guest requests this for their medication. Sorry that you did not ask them as they would gladly have taken it to your room.

Thank you again for your review and we hope that you will visit us again soon.

Kind regards,
Diana

Wagon Wheel Country Lodge
Andries M - Dec 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Andries M
With partner

Uitstekend.

Goed om daar te bly vir oornag.

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Outstanding.

Good to stay there for overnight.

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Wagon Wheel Country Lodge 's response

Dear Andries,
Thank you so much for your wonderful review. We are so happy to hear you found Wagon Wheel a good overnight place to stay.
Thanks again for taking the time to review your stay. This is much appreciated and we hope that you will visit us again soon.
Safe travels and have a wonderful Christmas.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Nick A - Sep 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Nick A
With partner

Lekker skoon en vriendelike personeel.

Baie lekker plek om by te oornag. Vriendelike personeel, skoon kamers en 'n lekker eetplek.

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Very clean and friendly staff.

Very nice place to stay overnight. Friendly staff, clean rooms and nice restaurant.

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Wagon Wheel Country Lodge 's response

Dear Nick

Thank you so much for taking the time to review your stay at Wagon Wheel Country Lodge. We are so happy to hear you enjoyed your stay and for the rating.
It is always so nice to have such positive feedback and we hope you will visit us again soon.
Regards
Diana.

Wagon Wheel Country Lodge
Ina C - Jan 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Ina C
With partner

Lekker.

Skoon en gerieflik en op pad.

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Nice.

Clean and comfortable and on the go.

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Wagon Wheel Country Lodge 's response

Thank you so much for your kind review. It is always so nice to hear positive feedback.
We hope that you will visit us again, in the not too distant future.
Kind regards,
Diana

Wagon Wheel Country Lodge
Jana N - Jan 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Jana N
With partner

Mooi, vriendelik en goeie diens.

Wagon Wheel Country Lodge is 'n ideale oornagstop. Mense is vriendelik en behulpsaam. Baie netjies en mooi. DStv in die kamers sal 'n pluspunt wees.

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Nice, friendly and good service.

Wagon Wheel Country Lodge is an ideal overnight stop. People are friendly and helpful. Very neat and beautiful. DStv in the rooms would be a plus.

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Wagon Wheel Country Lodge 's response

Dear Jana,
Thank you for your kind review. We are so happy to hear you enjoyed your stay and found Wagon Wheel to be nice and friendly service.
Our guest comments are important to us.
Thank you again and we hope that you will visit us again in the near future.
Kind regards,
Diana

Wagon Wheel Country Lodge
Petro S - Mar 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
4/5
Petro S
With partner

Kamer was skoon en netjies, bed gemaklik en linne ook netjies.

Is `n goeie oornag stop. Die stort is bietjie onprakties en los die badkamervloer onderwater.

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Room was clean and tidy, bed comfortable and linen also tidy.

Is a good overnight stop. The shower is a bit impractical and leaves the bathroom floor under water.

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Pieter Johannes Erasmus K - Jan 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
1/5
Value for money
3/5
Pieter Johannes Erasmus K
With partner

Dit was baie raserig en het om 03:00 opgestaan om verder te reis.

Die ontvangs was baie goed en vriendelik en is baie vinnig gehelp. Die kamer was netjies en gereed en baie gerieflik. Ons het egter baie geraas ervaar van mense wat ook by die deur gepeuter het. Ons plan was om om 05:00 uur op te staan en teen 06:00 te vertrek. Maar die lawaai van mense het veroorsaak dat ons om 03:15 opgestaan het en om 04:00 vertrek het. Dit is werklik 'n mooi plek maar soos genoem die geraas was onvanpas.

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It was very noisy and got up at 3am to travel on.

The reception was very good and friendly and was helped very quickly. The room was neat and ready and very comfortable. However, we experienced a lot of noise from people also tampering with the door. Our plan was to get up at 05:00 and leave by 06:00. But the noise of people caused us to get up at 3:15am and leave at 4am. It really is a beautiful place but as mentioned the noise was inappropriate.

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Wagon Wheel Country Lodge 's response

Dear Pieter
Thank you for taking the time to review your stay. I am terribly sorry that you had some early travelers talking loudly near your room. It is always so hard to monitor this and one would expect guests that are leaving at an early hour to have consideration for those that are still asleep. I will bring this to my night securities attention, to remind guests that wake to leave early to be more quiet.
Thank you for making mention of our friendly staff and beautiful clean rooms.
I hope that you will visit us again when you stop in Beaufort West.
Kind regards,
Diana

Wagon Wheel Country Lodge
Nastasja D - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
1/5
Value for money
1/5
Nastasja D
Family with young children

Klein kamer, skoon en netjies.

Die kamer was skoon en netjies, die swembad lyk nie so aanloklik soos op foto's nie. Ek dink die prys is baie hoog vir die tipe kamer aangesien dit baie klein is en slegs geskik is vir net 'n oorslaap. Die kos by die restaurant is baie lekker, maar beveel nie hulle nagereg aan nie. Vriendelike personeel!

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Small room, clean and tidy.

The room was clean and tidy, the pool doesn't look as attractive as in the photos. I think the price is very high for the type of room as it is very small and only suitable for an overnight stay. The food at the restaurant is very nice, but do not recommend their dessert. Friendly staff!

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Wagon Wheel Country Lodge 's response

Dear Nastasja,
Thanks for your guest review, we are happy to hear you were happy with your room. Not sure how different the swimming pool looks to the photos, are you maybe referring to the plunge pool in the caravan park. Our big main pool is as shown on the internet. The one in the caravan park area is just a plunge pool. We have a full menu in our restaurant with various options for dessert, it is not only one option.
We have a lot of different rooms and room types from Basic economy room, standard, deluxe and self-catering family rooms. You can have a look at all the options we offer as we trust that each guest books what they are prepared to pay for. Our rates are different for each room type.
Thank you for making mention of the friendly staff. They take a lot of pride in what they do and will always go the extra length for our guests to ensure they are happy and all their needs are met.
Thanks again
Diana

Wagon Wheel Country Lodge
Marisa K - Jan 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
2/5
Marisa K
With friends

Clean and convenient location, however service, info and checking requires improvement

Easy access, friendly welcome. Room not what was booked online, however clean. Room was not checked prior to check-in, as not aired (no window) and no hot water. However, maintenance staff quickly and arranged key for next-door room shower. Both dinner and breakfast times are incorrect on website, so we missed both. Both finished at 9, website states 10, no other times informed or notice in room. Barman friendly, offered refreshments and glasses to take to room since bar was closed. We will recommend the lodge if this received urgent attention and improved.

Anonymous Guest - Mar 2018
Overall rating
Cleanliness
2/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
2/5
Anonymous Guest
Family with teenagers

See stars.

They advertise B&B, which means Bed & Breakfast, but then breakfast still has to be paid for, the advertisement is misleading.

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Pieter M - Mar 2018
Overall rating
Cleanliness
4/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
1/5
Pieter M
Family with young children

Nie wat op foto is nie.

Ander mense het op ons parkering gestaan en niemand kon ons help. Moes in reën kar uitlaai en ver stap! Dui asb aan dat daar nie vol DStv is nie - net sekere kanale!

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Not what is pictured.

Other people were standing in our parking lot and no one could help us. Had to unload the car in the rain and walk far! Please indicate that there is not full DStv - only certain channels!

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Wagon Wheel Country Lodge 's response

Dear Henry

Thank you for your Guest review. Really sorry about the DStv channels. You booked a standard room which only has selected TV channels. All our deluxe rooms have DStv.

I apologize for a guest parking outside your room. We are so grateful for the rain we so seldom see in the Karoo. We have pictures of all our rooms on the site you booked. This is to avoid misleading our guests.

Thank you again for your comments.

Kind regards
Diana

Wagon Wheel Country Lodge
Anonymous Guest - Mar 2018
Overall rating
Cleanliness
2/5
Service
1/5
Location
4/5
Safety
3/5
Value for money
1/5
Anonymous Guest
Family with young children

Accommodation is not at all what it looks like in photos.

Wasn't very happy with the amount of money we paid.

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Hendrik B - Mar 2018
Overall rating
Cleanliness
1/5
Service
1/5
Location
2/5
Safety
2/5
Value for money
1/5
Hendrik B
With partner

Verblyf is baie primatief.

Akkommodasie is baie primitief en diens laat veel te wense oor. Ons het om 14:00 ingeboek en om 14:30 kon geen van die personeel my met 'n kurktrekker help nie. Ek sou moes wag tot 16:30 wanneer die kroeg oopmaak.

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Accommodation is very primitive.

Accommodation is very primitive and service leaves much to be desired. We checked in at 14:00 and at 14:30 none of the staff could help me with a corkscrew. I would have to wait until 16:30 when the bar opened.

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Wagon Wheel Country Lodge 's response

Dear Erik

Thank you for your review. In all these years of guest reviews I have never heard one with the explanation of “primitive”. We have different types of accommodation and we trust that our guests book what they require and prepared to pay for. We have beautifully revamped deluxe and standard rooms and then “basic” ECONOMY rooms for those just wanting a clean bed and hot shower.
Our bar by law has to abide by trade hours with our restaurant. The bar opens daily at 5pm and closes at 10pm. We have the option of soft drinks at reception should a guest need to quench their thirst.
Thank you again for taking the time to review your stay. Our guest comments are important to us.
Kind regards
Diana

Wagon Wheel Country Lodge
Charné G - Dec 2018
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Charné G
Family with teenagers

'n Absolute teleurstelling om die minste te sê!

Wagon Wheel adverteer vals en ons het glad nie gekry waarvoor ons betaal het nie. Die foto'tjies het so belowend gelyk maar jy kan skaars draai in die ou kamertjie en kan basies die ketel aan skakel terwyl jy op die toilet sit. Asseblief moenie jou tyd of geld mors nie - Ek het boonop nog papiere en goed in die stort gekry wat bewys dit is nie mooi skoon gemaak nie. Die swembaddens op die perseel is damme, want die klippies op die bodem sny jou voete en daar is nie WiFi soos beloof nie, dit kry jy net by die ontvangsarea !! Definitiewe nee en as mens nie sterretjies moes tik nie sou ek beslis 'n nul op als gemerk het.

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An absolute disappointment to say the least!

Wagon Wheel falsely advertises and we did not get what we paid for at all. The pictures looked so promising but you can barely turn around in the old room and can basically turn on the boiler while sitting on the toilet. Please don't waste your time or money - I also found papers and things in the shower that prove it wasn't cleaned properly. The swimming pools on site are dams because the pebbles on the bottom cut your feet and there is no WiFi as promised, you only get it at the reception area !! Definitive no and if you didn't have to type asterisks I would definitely have marked a zero on als.

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Zinhle Z - Jan 2018
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Zinhle Z
Family with young children

I wouldn't recommend the place to anyone.

My family and I couldn't even sleep at night because of how uncomfortable and dirty the rooms were. Staff members couldn't care less.

Anelene E - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anelene E
With partner

Vriendelike mense, heerlike kos en netjiese kamers.

Vriendelike ontvangs, pragtige skoon kamers en badkamers. Heerlike etes word bedien in restaurant. Al die staf baie vriendelik en hulpvaardig. Sal vir seker weer daar tuisgaan.

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Friendly people, delicious food and neat rooms.

Friendly reception, beautiful clean rooms and bathrooms. Delicious meals are served in the restaurant. All the staff very friendly and helpful. Will definitely stay there again.

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Wagon Wheel Country Lodge 's response

Dear Anelene,
Thank you so much for your positive comment. It is always so nice to hear such good feedback as our guest comments are very important to us. We are so happy to hear you enjoyed your stay and found our rooms to be beautiful, good food and friendly staff. They take so much pride in their work and will go the extra mile for our guests. I will pass on your review to them.
Thank you again and we hope that you will visit us again soon.
Kind regards,
Diana

Wagon Wheel Country Lodge
Andre K - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Andre K
Family with young children

Baie gerieflik - alles wat jy nodig het vir 'n nag se verblyf op pad na jou bestemming.

Die kamer was baie netjies en gerieflik. Restaurant het lekker kos voorgesit. Personeel was baie vriendelik. Algeheel was dit 'n baie ontspannende nagrus.

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Very comfortable - everything you need for a night's stay on the way to your destination.

The room was very neat and comfortable. Restaurant served good food. Staff was very friendly. Overall it was a very relaxing night's rest.

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Wagon Wheel Country Lodge 's response

Dear Andre,

Thank you for your very kind review. We are so happy to hear you enjoyed your stay and was happy with your room and your meal in our restaurant. Our guest reviews are important to us. Thank you for making mention of our very friendly staff. They will go the extra mile to make sure our guests are happy.
Thank you again for taking the time to review us and we hope you will be back to visit us again soon.

Kind regards,
Diana

Wagon Wheel Country Lodge
Hilary K - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hilary K
Family with teenagers

Skoon, netjies en tuis gevoel.

Dit was die geld werd en ek sal weer van hul dienste gebruik maak.

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Clean, neat and felt at home.

It was worth the money and I will go back.

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Wagon Wheel Country Lodge 's response

Dear Hilary

Thank you so much for your positive Guest review. Our guest feedback is important to us and we strive to offer the best possible accommodation. Thank you for our 5/5 rating on accommodation, value for money, cleanliness, customer service, location and security. We are so happy you enjoyed your stay and hope that you will be back soon.
Thank you once again
Diana Koster

Wagon Wheel Country Lodge
Madie E - Sep 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Madie E
With partner

Goed geleë, goed versorg.

Die plekkie is goed geleë en goed toegerus, en het 'n lieflike restaurant.

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Well located, well cared for.

The place is well located and well equipped, and has a lovely restaurant.

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Wagon Wheel Country Lodge 's response

Dear Madie,

Thank you so much for the wonderful review. We are so happy that you enjoyed your stay and our restaurant. We will continue to upgrade and make Wagon Wheel the best possible stop over for our weary travelers.
We hope that you will visit us again in the not too distant future.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Anneria V - Apr 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anneria V

Skoon, goeie ligging en veilig.

We stayed at Wagon Wheel for one night, passing through Beaufort West. Although the rooms are a bit small it is very nicely furnished and well maintained. The en-suite bathroom, like the rest of the room is also very clean, has a shower and enough warm water. The staff are very friendly and helpful. I will definitely recommend this as a one night stay-over while passing through.

Wagon Wheel Country Lodge 's response

Dear Anneria,

Thank you very much for your wonderful guest review. It is so nice to read a review like yours. We appreciate you taking the time to review us as our guest comments are very important to us.

We do our best to offer our overnight travellers a convenience and affordable sleepover. We adore our pet area and will take good care of our animals.

We hope you will visit again in the not too distant future.

Wagon Wheel Country Lodge
Sonia J - Apr 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sonia J
Family with young children

Baie gerieflik en goed geleë.

Baie lekker vir kinders, 'n heerlike oorslaap vir die lang pad. Baie netjies en gerieflik met die swembad en piekniekplek onder bome. Die kampie met die diertjies was baie oulik. Die mense moet hul net asb. goed versorg.

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Very convenient and well located.

Very nice for kids, a lovely stop over for the long road ahead. Very neat and convenient with swimming pool and picnic place under trees. The camp with animals were cute. The people must please look after them well.

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Wagon Wheel Country Lodge 's response

Dear Sonia,

Thank you so much for your very positive review with 5/5 stars. It is so nice to have guests with feedback like yours. We hope that you will visit us again at Wagon Wheel and see the improvement we continue to do to make Wagon Wheel the best accommodation at the most affordable rates.

Thank you again.

Diana Koster,
Wagon Wheel Country Lodge

Wagon Wheel Country Lodge
Esmé N - Apr 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Esmé N
Family with teenagers

Gerieflike, mooi en skoon verblyf.

Ons het net een nag by Wagon Wheels oorgeslaap. Dit was baie skoon en netjies. Die personeel is baie vriendelik.

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Convenient, beautiful and clean accommodation.

We only stayed at Wagon Wheels for one night. It was very clean and neat. The staff were friendly.

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Wagon Wheel Country Lodge 's response

Dear Esme,

Thank you so much for your positive guest review. We are so happy that you enjoyed your stay and that you gave us 5/5 for our rating on value for money, customer service, cleanliness, location and security. We strive to offer our overnight guests the best possible accommodation at the best possible rates. Thank you again for taking the time to review your stay as this is very important to us.

We hope that you will visit us again in the not too distant future.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Hansie S - Mar 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hansie S

Duisend dankies Dianke!

Sien die sterre.

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A thousand thanks to Dianke!

See the stars.

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Wagon Wheel Country Lodge 's response

Dear Hansie,

Thank you so much for your very welcome and positive review on your recent stay with us. We are so happy you enjoyed it and awarded us 5/5 for our establishment and value for money, customer service, cleanliness, location and security.

We strive to make sure every guest has an enjoyable stay with us. Thank you so much again and we look forward to have you stay again in the not too distant future.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Lurica V - Jan 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lurica V
With friends

Rustig en baie goeie geselskap.

Die kamers was skoon en netjies! Vriendelike personeel en ons het baie welkom gevoel. Diens was uitstekend, kamers is stylvol, skoon en netjies. Die ontbyt spyskaart kan net minder boontjies op hê, maar verder was die slakke hemels en die steaks fantasties. Die kroegman is absoluut 'n aanwins vir Wagon Wheel. Ons sal vir seker weer van hul diens gebruik maak.

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Peaceful and very good company.

The rooms were clean and tidy! Friendly staff and we felt very welcome. Service was excellent, rooms are stylish, clean and tidy. The breakfast menu have less beans on it, but otherwise, the snails were heavenly and the steaks fantastic. The barman is an absolute asset to Wagon Wheel. We will most definitely make use of their service again.

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Wagon Wheel Country Lodge 's response

Dear Lurica,

Thank you so much for the wonderful guest review on your recent stay at Wagon Wheel Country Lodge. We are so happy you gave us 5/5 for our overall rating. We are so pleased you enjoyed your snail starter and the steak. These are extra special and have been specially matured. Our barman is passionate about his job and loves all his guests. Many return just to chat and catch up with him. He is a real asset to Wagon Wheel. Thank you for making mention of our stylish and beautiful rooms. We will continue to upgrade, to offer our guests the best possible accommodation at the best possible rates. We have deluxe, standard, budget economy, self-catering, backpackers and a caravan park which caters for all travelers needs.

Thank you once again for your wonderful review. We hope that you will visit us again soon.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Lynn H - Jan 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lynn H
With partner

Die ontvangs was baie vriendelik en was dit aangenaam om na 'n lang reis daar aan te kom.

Ek sal definitief die Whagon Wheel Country Lodge aanbeveel as 'n oornag fasiliteit na 'n lang dag se reis. Die personeel was vriendelik en behulpsaam asook die diens. Die kamers was skoon en netjies.

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The reception was very friendly and it was pleasant to arrive after a long journey

I'd definitely recommend the Whagon Wheel Country Lodge as an overnight facility after a long day's journey. The staff was friendly and helpful. The rooms were clean and tidy.

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Wagon Wheel Country Lodge 's response

Dear Lynn

Thank you so much for taking the time to review your stay at Wagon Wheel Country Lodge. We are happy to hear you will refer us to friends and that you found our staff friendly and service good. Our staff go the extra mile to ensure the guests are happy and have all they need for a good stay.
Thank you again, our guest comments are important to us.
Kind regards
Diana Koster

Wagon Wheel Country Lodge
Bradley T - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Bradley T
With friends

Brilliant value for superior offering.

I was very pleasantly surprised at the quality of this establishment. Our room was superb - very comfortable, with quality linen and finishes. We ate at the restaurant, and were impressed. The staff obviously take their jobs very seriously as their attitudes were client orientated and very friendly. I will definitely stay there again.

Wagon Wheel Country Lodge 's response

Dear Bradley,

We just want to thank you so very much for your wonderful guest review. It is always so nice when our guests notice the improvements we constantly making to offer our tired overnight traveler the best possible accommodation at the most affordable rates. Thank you for making mention of our wonderful staff and their attitude towards our guests. They take a lot of pride in their jobs and will always go the extra mile to keep our guests happy.
Thank you again and we look forward to your next visit.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Peter L - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Peter L
With partner

Slegs een nag maar alles was in plek soos ons behoefte dit verlang het.

Sal dit beslis aanbeveel en weer gebruik.

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Only one night but everything was in it's place and our requirements were met.

Highly recommended and will be back.

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Wagon Wheel Country Lodge 's response

Dear Pieter

Thank you so much for your kind review. It is always such a pleasure to hear from our guests and we value their input. We will continue to upgrade Wagon Wheel to offer our guests the best posaible accommodation at the most affordable rate.
We hope you will visit us again soon and thank you for referring friends.
Kind regards
Diana

Wagon Wheel Country Lodge
Bielie V - Feb 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Bielie V
With partner

Heerlik lekker geslaap - excellent ligging op pad Kaap toe.

Dit was heerlik om hier te oornag. Die personeel is ook baie vriendelik. Baie netjiese skoon plek.

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Had a lovely night's sleep - excellent location on the way to the Cape.

It was lovely staying here. The staff are also very friendly. Very neat and clean place.

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Wagon Wheel Country Lodge 's response

Thank you so much for your positive feedback on your stay at Wagon Wheel. We value our guest reviews and wish to thank you for the time taken to comment.
We hope you will visit us again in the not too distant future.
Kind regards,
Diana

Wagon Wheel Country Lodge
Barbara S - Jan 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Barbara S
With partner

Dit was stunning, soos 'n oasis in die woestyn.

Ons was regtig aangenaam verras met Wagon Wheel. Dit was werklik heerlik om na 7 ure op die pad by 'n plek te kom waar die tuin ook lekker koel was. Sal beslis volgende keer daar oorbly as ons Weskus toe gaan.

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It was stunning, like an oasis in the desert.

We were pleasantly surprised by Wagon Wheel. It was lovely to arrive at a place where the garden is nice and cool after 7 hours on the road. Will definitely stay there next time when we go to the West Coast.

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Wagon Wheel Country Lodge 's response

Dear Barbara

What a wonderful review you gave us on your recent stay at Wagon Wheel Country Lodge. It is so nice to read a review like yours where a guest was happy and gave us a 5/5 for value for money, cleanliness, location and security. We will continue to upgrade and improve to offer our travelers the best accommodation at the most affordable rates. Thank you again for your very welcome review.

We look forward to having you stay again in the not too distant future. Wishing you and the family a blessed 2017.

Kind regards
Diana Koster

Wagon Wheel Country Lodge
Vicky M - Dec 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Vicky M
With friends

Beste waarde vir jou geld.

Ons slaap plek was skoon en netjies. Die ideale plek om jou moeë lyf,na ‘n lang dag in die motor, te laat rus.

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Best value for your money.

Our sleeping place was clean and tidy. The ideal place to rest your tired body after a long day in the car.

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Wagon Wheel Country Lodge 's response

Dear Vicky,

Thank you so much for your wonderful guest review. We are so happy you found Wagon Wheel as good value for money. We aim to offer our guests the best possible accommodation at the most affordable rates. Thank you for your confirmation of this.
We hope that you will visit us again soon. Safe travels.
Diana

Wagon Wheel Country Lodge
Lana R - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Lana R
Family with teenagers

Soos altyd 'n wenner.

Wagon Wheel bly maar een van die ou staatmakers op die pad. Altyd skoon en netjies.

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As always a winner.

Wagon Wheel remains just one of the old stalwarts on the road. Always clean and tidy.

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Wagon Wheel Country Lodge 's response

Dear Lana,

Thank you for making our day with your special guest review. Wagon Wheel is the oldest guesthouse in Beaufort West, well known to many travellers en route to Johannesburg or Cape Town. It’s location and affordable rates make it a popular stopover. Thank you again and we hope that you will visit us again in the not too distant future.

Wagon Wheel Country Lodge
Management.

Wagon Wheel Country Lodge
Johan K - Dec 2017
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Johan K
With partner

Ideale oornag verblyf.

Verblyf het aan vereistes t.o.v. veiligheid, gerief en koste voldoen. Was lekker om sommer by die restaurant ook aandete te geniet.

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Ideal overnight stay.

Accommodation met requirements in relation to safety, convenience and cost. It was nice to enjoy dinner at the restaurant as well.

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Wagon Wheel Country Lodge 's response

Dear Johan

Thank you so much for your positive review. We are happy to hear you enjoyed your stay and felt it to be very secure and safe and 5/5 for our location, customer service and security. We pride ourselves to offer our guests the best possible accommodation at the most affordable rates. Our guest reviews are important to us and we thank you for taking the time to review your stay.
We wish you and you family a safe trip further and happy holiday.

Kind regards
Diana Koster

Wagon Wheel Country Lodge
Fred K - Jul 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Fred K
With partner

Gerieflik.

Wagon Wheel het 'n gedaanteverwisseling ondergaan. Kamer was baie netjies, gerieflik, alles het gewerk en baie mooi. 'n Perfekte, maklik bereikbare oornagplek. 'n Groot pluspunt is dat dit troeteldiervriendelik is wat dit maklik maak vir vakansiegangers. Goeie waarde vir geld.

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Comfortable.

Wagon Wheel underwent a complete transformation. The room was very neat, comfortable, everything worked and it was beautiful. A perfect, easily accessible stopover. A big plus is that it was pet friendly which makes it easy for holidaymakers. Good value for money.

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Wagon Wheel Country Lodge 's response

Dear Fred,
Thank you so very much for your very kind guest review. We are so happy your enjoyed your stay and were happy with our beautifully revamped rooms. The fact that we accommodate our pets makes it the perfect stop over in Beaufort West. Our 24-hour reception and ample secure parking for cars with trailers make traveling so much easier. We will continue to maintain a good standard for our weary traveler. Thank you for taking the time to review us, our guest comments are very important to us.
Thank you again and we hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Lizette S - Oct 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Lizette S
With partner

Goeie oornagverblyf vir 'n lang reis.

Ontvangs is 24 uur oop en ons is vriendelik ontvang. Kamer was baie netjies en beddegoed en matras van topgehalte. Verkeer van hoofpad het glad nie gepla nie.

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Good overnight accommodation for a long trip.

Reception is open 24 hours and we were kindly received. Room was very neat and bedding and mattress of top quality. Traffic from main road did not bother at all.

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Wagon Wheel Country Lodge 's response

Dear Lizette,

Thank you so much for your wonderful guest review. It is always such a please to hear such positive feedback from our guests. We are thankful for the mention that the traffic is not a problem and did not disturb your sleep. Thank you for our 5/5 rating on cleanliness and location. I will pass this message on to my room staff that takes so much pride in their work.
Thank you again and we hope that you will visit us again in the not too distant future.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Pieter V - Apr 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Pieter V
With friends

Baie netjies en genotvol.

Alles was in orde met aankoms. Kamer was baie netjies. Eetsaal ook goed. Kos lekker. Sal weer daar bly.

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Very neat and enjoyable.

Everything was in order on arrival. Room was very neat. Dinner hall also good. Food delicious. Will stay there again.

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Wagon Wheel Country Lodge 's response

Dear Pieter,

Thank you so much for the time you took to review your recent stay at Wagon Wheel Country Lodge. We are so happy you enjoyed and made special mention on your room, check-in and meal in our restaurant. It is so good to hear such positive feedback. We will continue to upgrade to offer our guests the best possible accommodation at the most affordable rates.

Thank you once again and we hope you will visit us soon.

Kind regards,
Diana

Wagon Wheel Country Lodge
Nelia B - Dec 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
4/5
Nelia B
Family with young children

Baie mooi skoon en netjiese oornagverblyf.

Die wit linne is baie verfrissend en vertoon mooi. 'n Klein yskas in die kamer sou dit nog meer gerieflik gemaak het aangesien mens maar water en koeldrank en 'n paar snacks byderhand hou. 'n Bad is ook meer gerieflik met klein kinders, maar vir een nag is 'n stort nie 'n groot probleem nie.

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Very nice clean and tidy overnight accommodation.

The white linen is very refreshing and displays beautifully. A small fridge in the room would have made it even more convenient as you just keep water and soft drinks and a few snacks at hand. A bathtub is also more convenient with small children, but for one night a shower is not a big problem.

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Wagon Wheel Country Lodge 's response

Thank you Nelia. Your guest review is very welcome and so nice to hear you enjoyed your stay.
Thank you for making mention of our beautiful, clean rooms. We have some rooms that are equipped with bar fridges in all of our self catering units and our 2 big deluxe 6-sleeper units. We have a counter fridge available at reception, should a guest request to use it in their room to keep colddrinks or to keep medication cold. We have rooms with both a shower and bath available for those wanting both options.
Thank you again for your kind and valuable input. We hope you visit us again soon.

Wagon Wheel Country Lodge
Ria M - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
3/5
Value for money
4/5
Ria M
With partner

Netjiese, gerieflike kamer en vriendelike diens.

Kan Wagon Wheel aanbeveel.

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Neat, comfortable room and friendly service.

Can recommend Wagon Wheel.

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Wagon Wheel Country Lodge 's response

Dear Ria

Thank you so much for your very kind review. We are so happy you enjoyed your stay and found Wagon Wheel to be neat, comfortable and friendly staff. Our staff takes a lot of pride in their work and will always go the extra mile for a guest. We hope that you will visit us again soon.

Kind regards
Diana

Wagon Wheel Country Lodge
Petro B - Dec 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Petro B
With partner

Rustig na 'n lang pad.

Gerieflike kamers met lekker kos.

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Peaceful after a long journey.

Comfortable rooms with good food.

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Wagon Wheel Country Lodge 's response

Dear Petro,
Thank you so much for taking the time to review your stay at Wagon Wheel Country Lodge. We are so happy you were happy with your room and dinner in our restaurant. We hope that you will visit again soon.
Kind regards,
Diana

Wagon Wheel Country Lodge
Peter L - Nov 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
2/5
Value for money
5/5
Peter L
With partner

I like the reception addressing my problem of the room, making my stay comfortable. Reception staff very efficient.

Shower area from a safety point of view concerning, once I had showered the floor becomes wet and easy to slip on. More hand rails? The TV looked very suspect to me? I saw what appeared that it was not attached to the frame by bolts or screws, and wall bracket was also leaning at a slightly forward angle. I did not use the TV. Restaurant - excellent - quick service by waitress, backed up by an efficient well mannered barman. Food - slightly overpriced for mixed grill - Lamb shank was great, but very limited options on the menu. I learnt something new, that there are room options on the website, had I known this, my choice room would certainly have been different.

Wagon Wheel Country Lodge 's response

Dear Peter
Thank you for your review on your recent stay. You were booked into our room that has an all in one shower area suitable for disability guests and it is able to accommodate a wheelchair and handrails for assistance. We have recently had Tourism Grading Council review our establishment and we are happy to say the room and bathroom is standard for disability. We have non-slip mats available in the 2 bathrooms we recently revamped to meet the requirements. Our maintenance team has attended to the TV that was leaning a bit forward. This has been moved back on the bracket and secured. We are so happy you found our restaurant service good and enjoyed the lamb shank. Thank you for the rating of 5/5 for value for money, customer service and cleanliness. Our guest comments are important to us and wish to thank you for the time you took to review us.
Wishing you and your family safe travels further and a happy holiday.
Kind regards
Diana Koster

Wagon Wheel Country Lodge
Jan Petrus C - Nov 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Jan Petrus C
With partner

Lekker oorslaapplek.

Die Wagon Wheel is 'n lekker oorslaapplek tussen die Kaap en Johannesburg as 'n mens nie haastig is nie.

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Nice overnight stay.

The Wagon Wheel is a nice overnight stay between Cape Town and Johannesburg if you are not in a hurry.

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Wagon Wheel Country Lodge 's response

Dear JP

Thank you for your kind guest review on your recent stay at Wagon Wheel Country Lodge. We are so happy you found it to be a convenient stopover between Johannesburg and Cape Town. Our aim is to offer our guests the best possible accommodation at the most affordable rates. We cater for all your requirements with newly revamped deluxe, standard and self-catering rooms to the more affordable economy and backpacker rooms.
We hope you will visit us again soon and wish to take this opportunity to wish you and your family a happy Christmas.
Kind regards
Diana

Wagon Wheel Country Lodge
Adel M - Jul 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Adel M
Family with young children

Bekostigbare, netjies oornagverblyf.

Personeel is vriendelik en kamers is mooi skoon en netjies. Ideale oornagverblyf vir billike prys. Aandete was aangenaam. Beveel Wagon Wheel aan vir enige persoon wat oornagverblyf benodig.

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Affordable, tidy overnight accommodation.

Staff are friendly and rooms are nice and clean. Ideal overnight stay for reasonable price. Dinner was pleasant. Recommend Wagon Wheel to anyone needing overnight accommodation.

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Wagon Wheel Country Lodge 's response

Dear Adel,

Thank you so much for your very positive guest review. It is always so nice to hear that a guest was happy, and that what we aim to offer, they were happy with. We strive to offer our weary travelers the best possible accommodation at the most affordable rates. Thank you for making mention of our restaurant and very pleasant staff.
We hope that you will be back to visit again in the not too distant future.
Kind regards
Diana

Wagon Wheel Country Lodge
Josseaud J - Mar 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
5/5
Josseaud J
With partner

Keurige motel.

Sien die sterre.

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Tasteful motel.

See the stars.

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Wagon Wheel Country Lodge 's response

Thank you so much for your positive guest review, we appreciate the time you took to comment on your stay. We hope that you will be back to visit again in the not too distant future.
Kind regards,
Wagon Wheel management

Wagon Wheel Country Lodge
Joe P - Dec 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
4/5
Joe P
Family with teenagers

Gerieflik.

It was convenient and quiet and value for money.

Wagon Wheel Country Lodge 's response

Thank you so much for taking the time and trouble to review your recent stay. We are so happy to hear you enjoyed it and found Wagon Wheel to be a convenient and affordable stop over. Our guest comments are important to us as we continue to upgrade to offer them the best we can.
We hope you visit us again soon. Happy holidays with the family.

Kind regards
Diana

Wagon Wheel Country Lodge
Hayley B - Dec 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Hayley B
Family with teenagers

Gerieflike oornagverblyf.

Verblyf was skoon en gerieflik.

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Comfortable overnight accommodation.

Accommodation was clean and comfortable.

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Wagon Wheel Country Lodge 's response

Dear Hayley,
Thank you for your guest review on your recent stay at Wagon Wheel Country Lodge. I am happy you found it convenient and clean, I will pass your message on to the room ladies. We hope that you will visit us again soon.
Kind regards,
Management.

Wagon Wheel Country Lodge
Annabel T - Dec 2017
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
3/5
Value for money
4/5
Annabel T
Family with teenagers

Skoon en netjies.

Baie vriendelike, hulpvaardige personeel. Skoon en netjies. Daar is net nie duidelik aangeduide parkering nie. Van die gaste stop voor ander se deur.

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Clean and tidy.

Very friendly, helpful staff. Clean and tidy. There is just no clearly marked parking. Some of the guests stop in front of others' doors.

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Wagon Wheel Country Lodge 's response

Dear Annabel,

Thank you for your guest review. We are so happy you were happy with your accommodation and apologize that others parked outside your room. We were fully booked the night you stayed and I think with all trailers and boats some occupy more parking than normal. We will look into this. Thank you again for making mention of our friendly staff, they take so much pride in their work and will always go the extra mile to make sure guests are happy.

We wish to take this opportunity to wish you a happy holiday and look forward to you visiting us again soon.

Kind regards
Diana

Wagon Wheel Country Lodge
Madaleen B - Dec 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Madaleen B
With friends

Goeie diens, veiligheid en heerlike kos.

Alles was in orde, netjies en skoon. Die kos was uit die "boeke", ontbyt sowel as aandete. Ek sal dit enige tyd aanbeveel vir verdere verblyf aan enige toeris. Baie dankie vir jul gasvryheid.

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Good service, safety and delicious food.

Everything was in order, neat and clean. The food was off the "books", breakfast as well as dinner. I would recommend it for further stay to any tourist anytime. Thank you very much for your hospitality.

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Wagon Wheel Country Lodge 's response

Dear Madaleen
Thank you so much for your wonderful guest review, it is so nice to hear from a happy guest. Thank you again for taking the time to review us, and we wish to take this opportunity to wish you a happy holiday with the family and safe travels. We hope that you will be back to visit again in the not too distant future.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Carol G - Nov 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Carol G
With partner

Good value for money.

Good value for money, very neat and clean. Would love undercover parking.

Wagon Wheel Country Lodge 's response

Dear Carol,
Thank you so much for your positive review. We are pleased to hear you thought we were good value for money and nice and neat and clean. We strive to offer our guests the best possible accommodation at the most affordable rates. Thank you again for taking the time to review us. Our guest comments are important to us all.
We hope that you will be back to visit again soon.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Mr. Jan R - Aug 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Mr. Jan R
With partner

Gasvry. Netjies en skoon, beveel die verblyf sterk aan, sal beslis weer daar oornag.

Netjiese oornagverblyf. Selfs langer om die dorpie te verken. Heerlike maaltye word ook verskaf.

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Hospitable. Neat and clean, highly recommend the stay, will definitely stay there again.

Neat overnight accommodation. Even longer to explore the village. Delicious meals are also provided.

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Wagon Wheel Country Lodge 's response

Dear Jan,

Thank you so much for your positive guest review on your recent stay at Wagon Wheel Country Lodge. It is always such a pleasure to hear from our guests and especially from a happy customer. Our guest comments are very important to us. Thank you for making special mention of our restaurant.
We hope that you will be back to visit us again soon.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Minnie R - Apr 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Minnie R
With partner

Bekostigbare oornagverblyf.

Daar was genoeg warm water en die kamer was skoon. Bedlampies kan help. Vir 'n oornagstopplek binne 'n klein begroting is dit ideaal.

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Affordable overnight accommodation.

There was plenty of hot water and the room was clean. Bedside lamps would be helpful. This place is ideal for an overnight stop within a small budget.

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Wagon Wheel Country Lodge 's response

Dear Minnie,

Thank you for your positive guest review on your recent stay at Wagon Wheel Country Lodge. Our guest comments are important to us. We are so pleased to hear you were happy with the Economy Room that you booked and that you found it ideal for an affordable sleep over.

Wagon Wheel aims to offer our weary traveller the best possible accommodation at the most affordable rates as it is just to rest on the long trip. Thank you for your suggestion on bedside lamps, we are in the process of adding those to all the economy rooms.

We hope that you will visit us again soon to see the constant improvements we continue to do at Wagon Wheel.

Thank you again and have a safe trip.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Derick L - Nov 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
3/5
Derick L
Individual traveller

Lekker netjies en funksioneel.

Baie lekker gerieflik geleë en netjiese kamer.

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Nice, neat and functional.

Convenient and nice location and neat room!

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Wagon Wheel Country Lodge 's response

Dear Derick
Thank you so much for your wonderful guest review, we are so happy you found Wagon Wheel Country Lodge comfortable, well located and functional. Our guest comments are important to us and we will continue to upgrade and make Wagon Wheel a comfortable sleepover for our tired travellers.
We hope that you will visit us again in the not too distant future.
Kind regards
Diana Koster

Wagon Wheel Country Lodge
Sakkie B - Oct 2017
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Sakkie B
Individual traveller

Gerieflike oornagplek op pad af Kaap toe.

Goed geleë en veilig.

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Convenient overnight stop on your way to Cape Town.

Good location and safe.

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Wagon Wheel Country Lodge 's response

Dear Sakkie,

Thank you so much for your very kind review. It is always so nice to hear that our guests were happy and found Wagon Wheel a convenient, and safe overnight establishment. We strive to offer out tired overnight guests the best possible accommodation at the most affordable rates and cater for all budgets from our beautifully revamped deluxe, standard and self-catering units to our budget economy and backpacker rooms.
Thank you again for taking the time to review your stay and we hope you will visit us again soon.

Kind regards
Diana Koster

Wagon Wheel Country Lodge
Wilhelm B - Jul 2017
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
2/5
Wilhelm B
With partner

Netjies, maar bietjie duur in vergelyking met ander verblyf.

Ons het lekker gebly. Die kamer was netjies en skoon. Dit is klein en duur in vergelyking met ander verblyf in die Karoo. Die restaurant was baie goed en lewer uitstekende diens.

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Neat, but a bit expensive compared to other accommodations.

We had a nice stay. The room was neat and clean. It is small and expensive compared to other accommodation in the Karoo. The restaurant was very good and provided excellent service.

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Wagon Wheel Country Lodge 's response

Dear Wihelm,

Thank you for taking the time to review your stay with us at Wagon Wheel Country Lodge. We are so pleased to hear that you were happy with your room. Thank you for also making mention of our restaurant and friendly staff.
We hope that you will be back to visit us again soon.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Franciske M - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
3/5
Value for money
2/5
Franciske M
With partner

Verblyf was aangenaam, skoon en netjies. Vergelyk nie goed t.o.v. ander toeriste-bestemmings t.o.v. dit wat jy kry vir dit wat jy betaal nie.

Die Luxury kamer was netjies en skoon. Daar was alles soos geadverteer behalwe vir kroeg-yskassie. Dus koeldrank het warm geraak. Ons is vriendelik ontvang en die fasiliteite aangebied is goed. Ons sou nooit Beaufort-Wes kies as toeriste-bestemming nie, maar moes oorbly a.g.v. bus en Wagon Wheel is 'n entjie buite die dorp wat dit rustiger en veiliger maak. Die tuin is goed versorg en swembad sekerlik 'n lekker bonus in die somer. Ons voel net dat die prys wat ons betaal het, regverdig nie die verblyf nie. Hierdie is basies slegs 'n kamer met queen bed, en enkelbed en 'n badkamer met toilet, stort en wasbak. Ons het al in Oudtshoorn gebly in El Dorado waar ons die volgende kon kry vir 5 persone. Dit is 'n hele huis met 3 slaapkamers, twee verdiepings. R1300 betaal. Hier was ons net 3 persone. Vergelyk pryse.

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Accommodation was pleasant, clean and tidy. Does not compare well to other tourist destinations in relation to what you get for what you pay.

The Luxury room was neat and clean. There was everything as advertised except for bar fridge. So soda got hot. We were received kindly and the facilities offered were good. We would never choose Beaufort West as a tourist destination, but had to stay because bus and Wagon Wheel is a little outside the town which makes it quieter and safer. The garden is well maintained and the pool is certainly a nice bonus in the summer. We just feel that the price we paid does not justify the stay. This is basically just a room with queen bed, and single bed and a bathroom with toilet, shower and sink. We have already stayed in Oudtshoorn in El Dorado where we could find the following for 5 persons. This is an entire house with 3 bedrooms, two floors. R1300 paid. Here we were only 3 persons. Compare prices.

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Wagon Wheel Country Lodge 's response

Thank you for your review. Our guest comments are important to us. Thank you for your compliments and we will look into the suggestions.
Kind regard,
Diana

Wagon Wheel Country Lodge
Raynita R - Oct 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
3/5
Raynita R
Family with young children

Uitstekende rusplek.

'n Goeie plek vir rustig wees, met genoeg aktwiteite om die kinders besig te hou.

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Excellent resting place.

A good place to relax, with enough activities to keep the kids busy.

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Wagon Wheel Country Lodge 's response

Dear Raynita

Thank you so much for your very positive review. We are so happy that you enjoyed your stay and found it a good option for children with plenty to keep them busy. We aim to make Wagon Wheel the best overnight stop over at the most affordable rates. Thank you for your 5/5 rating on our Value for money, Customer service, cleanliness, location, and security.
Our guest comment means so much to us and for this we are grateful.
We hope that you will visit us again in the not too distant future.
Kind regards,
Diana

Wagon Wheel Country Lodge
Deon D - Jan 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
4/5
Deon D
Family with teenagers

Slegs vir oorslaap op die lang pad.

Netjiese verblyf vir slegs een aand. Dankie vir lugversorging in die vertrek.

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Only for an overnight stay on your long journey

Neat accommodation for one night. Thank you for the air-con in the room.

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Wagon Wheel Country Lodge 's response

Dear Deon,

Thank you for your time taken to review your stay with us at Wagon Wheel Country Lodge. Our guest comments are very important to us and it is always nice to hear back from them. Thank you for your positive comment on our neat rooms, that are convenient for our one night travelers. An air-conditioner is always a pleasure in the hot Karoo and we have had some very hot days.
Thank you again for your comments, we hope that you will visit us again in the, not too distant, future.
Kind regards,
Management

Wagon Wheel Country Lodge
Lynette C - Jun 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Lynette C
Family with teenagers

Netjiese, gemaklike kamers.

Verblyf was aangenaam in skoon, gemaklike kamers met lugversorging wat so nodig was vir koue aande.

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Neat, comfy rooms.

Lovely, clean, comfortable rooms with air conditioning which was much needed because of the cold evenings.

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Wagon Wheel Country Lodge 's response

Dear Lynette,

Thank you very much for your positive guest review on your recent stay at Wagon Wheel Country Lodge.

I am so pleased you enjoyed your stay. We hope that you will visit us again in the not too distant future.

Kind regards
Diana Koster

Wagon Wheel Country Lodge
Henriette P - Mar 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Henriette P
Family with teenagers

Redelik gemaklik.

Kamer was skoon, beddens gemaklik en ligging goed. Restaurant is baie duur in vergelyking met wat jy kry, sal nie weer daar gaan eet nie.

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Fairly comfortable.

Room was clean, beds comfortable and good location. Restaurant very expensive compared to what you get. Wouldn't eat there again.

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Wagon Wheel Country Lodge 's response

Dear Frik,

Thank you for taking the time to review your stay with us at Wagon Wheel Country Lodge. I am so pleased you were happy with your room and enjoyed the comfort of a cool air-conditioned room with crisp white bedding.

I am sorry you felt our restaurant was expensive. We have not adjusted our rates for the past 6 months and run it as a service to our tired travelers. We have received many complements on our large portions and tasty food.

Thank you again for your comment and we hope that you will visit us again in the not too distant future.

Kind regards,
Diana

Wagon Wheel Country Lodge
Anonymous Guest - Apr 2017
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
3/5
Anonymous Guest
With friends

Good location, very good food.

Food very good and rooms neat.

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Alida B - Apr 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
2/5
Alida B
Family with teenagers

Goeie nagrus.

Kamers is klein, geen yskasgeriewe in kamer, en dit vir die hittige Karoo-omgewing is ietwat van 'n terleurstelling. Vir die koste verwag mens ontbyt ingesluit, Geen WiFi. Paar km vanuit die dorp, so bietjie stiller en rustiger as die hoofstraat van Beaufort-Wes se gewoel en lawaai van trokke wat 'n bonus was.

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Good night's rest.

Rooms are small, no fridge facilities in room, and this for the hot Karoo environment is somewhat of a disappointment. For the cost one expects breakfast included, No WiFi. A few km from the town, so a little quieter and calmer than the main street of Beaufort West's hustle and bustle of trucks which was a bonus.

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Wagon Wheel Country Lodge 's response

Thank you for your review. We only advertise fridges in our self-catering units and 2 family deluxe 6 sleepers. No other rooms have fridges. We have different room types and room sizes. Deluxe standard and economy rooms. We do not include breakfast as Wagon Wheel is a very popular stay over for the traveler that arrives late and needs to leave early. Those guests prefer to eat breakfast on the road. Our restaurant is open daily for breakfast and dinner for those guests that would like to eat. We have Wi-Fi in our restaurant, bar and lounge area available to all guests.
I hope that you will visit us again in the not too distant future.
Kind regards,
Wagon Wheel Country Lodge

Wagon Wheel Country Lodge
Maria Petronella Magrieta O - Feb 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Maria Petronella Magrieta O
With partner

Goed genoeg vir oornagverblyf.

Die kamer en badkamer was baie skoon en netjies, maar die TV-ontvangs nie so goed nie, die beeld was baie swak. Maar dit was stil alhoewel daar baie ander gaste was en die lugreëling was baie welkom en het goed gewerk.

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Good enough for overnight accommodation.

The room and bathroom was very clean and neat but the TV reception wasn't that good. The image was very bad. But is was quiet, despite the many other guests and the air-conditioning was very welcome and worked well.

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Wagon Wheel Country Lodge 's response

Dear Mrs Vijoen,
Thank you so much for your guest review on your recent stay at Wagon Wheel Country Lodge. We are so happy to hear you were happy with your housekeeping, quietness and appreciated the air-conditioning.
Our guest comments are important to us. I will have our TV maintenance team look into reason why your signal was not good. I apologize for this. I hope that you will visit us again in the not too distant future.
Kind regards,
Diana

Wagon Wheel Country Lodge
Anonymous Guest - Jan 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Anonymous Guest
Markus G - Dec 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Markus G
With partner

It was a real pleasant stay over to visit. Excellent service.

It is a nice place for an overnight.

Wagon Wheel Country Lodge 's response

Dear Markus,

Thank you so much for your kind review. We are so happy to see you enjoyed your stay and found the staff to be very friendly.

We hope that you will visit us again.

Kind regards,
Diana

Wagon Wheel Country Lodge
Thea C - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
1/5
Value for money
1/5
Thea C
With partner

Teleurgesteld in wat gebied word vir die prys wat gevra word.

R1200.00 vir 2 persone vir een nag is nie waarde vir jou geld nie aangesien kamer geen yskas het nie, geen diefwering voor kamervenster en ontbyt is nie ingesluit nie.

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Disappointed in what is offered for the asking price.

R1200.00 for 2 persons for one night is not value for your money as room has no fridge, no anti-theft in front of room window and breakfast is not included.

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Wagon Wheel Country Lodge 's response

Dear Thea,

Thank you for your guest review. I am so sorry you felt it was not value for money. Our bigger family rooms and self-catering units have bar fridge and had this been a request, even though the room you booked, did not advertise a bar fridge we do have one available for guests who may need one to keep medication chilled. We would have gladly installed it in your room. You stayed in the newly revamped rooms and bathroom with a new split unit air-conditioning and TV. The rate is very on par with other 3 star establishments. We do offer cheaper room that are available online. The room you personally chose has the full description and a picture of what is being booked. Most of our clients give us a very high rating in “value for money”.

Thank you again for taking the time to review us.
Kind regards,
Diana

Wagon Wheel Country Lodge
Anonymous Guest - Dec 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Anonymous Guest
With partner

We have never stayed there before and were not so happy about the place when we got there.

As mentioned above, we were not so lucky. There was no small fridge in the room so we could chill our soft drinks for the next morning's journey.

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Luvandi S - Sep 2017
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
1/5
Luvandi S
With partner

Dit was ongelukkig nie die geld werd nie!

As ons gekry het waarvoor ons betaal het sou dit dalk beter gewees het, ons was by 'n ander plek wat goedkoper gevra het en die verblyf en opset was baie netjies en mooi!

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Unfortunately it was not worth the money!

If we got what we paid for it might have been better, we were at another place that asked for less and the accommodation and setting was very neat and beautiful!

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Wagon Wheel Country Lodge 's response

Dear Luvandi
Thank you for your review and we are so sorry you thought it not value for money. We have 4 different accommodation options from Deluxe, Standard, economy, self-catering and backpackers and we trust that guest books what they require.
Kind regards
Diana

Wagon Wheel Country Lodge
Elize B - Dec 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
1/5
Elize B
With partner

Nie gekry waarvoor ons betaal het nie.

Wagon Wheel se kamers en badkamers is skoon, maar die kamers lyk glad nie soos wat die foto's lyk nie. Vir die bedrag wat ons betaal het vir akkommodasie is dit glad nie die moeite werd nie. Ons het ook 'n kamer gekry met twee enkelbedjies, maar ons het spesifiek die kamer bespreek met die dubbelbed ons vermoed hulle het 'n tekort aan kamers gehad.

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Did not get what we paid for.

Wagon Wheel's rooms and bathrooms are clean, but the rooms do not look the way the photos look. For the amount we paid for accommodation it is not worth it at all. We also got a room with two single beds but we specifically booked the room with the double bed. We suspect they had a shortage of rooms.

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Wagon Wheel Country Lodge 's response

Dear Elize,

Thank you for your guest review. I am sorry you were not happy with your room. You booked online a standard twin room with 2 x single beds next to each other. I am sorry if it looks like a double bed but if you look at the description of the room and the picture you will see it is 2 beds pushed next to each other. We trust that a guest books online what they require. We have pictures and description of all our online booking rooms.

Thank you for making mention of our clean and neat rooms. We recently revamped the room and bathroom you stayed in. Thank you again for taking the time to review your stay and we hope that you will visit us again.

Kind regards,
Diana

Wagon Wheel Country Lodge
Derick S - Jan 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
2/5
Value for money
1/5
Derick S
With partner

Kamer was glad nie wat ons verwag het nie.

Sien sterre.

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Room was not at all what we expected.

See the stars.

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Wagon Wheel Country Lodge 's response

Dear Derick

Thanks for your review. I am sorry you were not happy with the room that you booked. Next time book a deluxe room and pay a bit more for a new air conditioner, revamped bathroom and flat screen TV.

Many thanks
Diana Koster

Wagon Wheel Country Lodge
Alida S - Dec 2017
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
1/5
Value for money
1/5
Alida S
With friends

Foto's kan misleidend wees!

Ons het vir twee dae bespreek in die Deluxe Room King, met die foto's in gedagte gaan ons by 'n pragtige lodge tuis, met 'n lieflike swembad. Wel, so het ons gedink! Die teleurstelling was groot! Die kamer is bitter klein, die badkamer alles behalwe luuks (dis waarom daar ook geen foto's van die badkamers is nie) en die lodge glad nie 'n plek waar 'n mens kan lê en ontspan nie! Dis baie duur, want dit sluit nie ontbyt in nie. Motors het geen geallokeerde parkering nie en die gevoel wat die lodge gee, is 'n "truck stop". Sal dit beslis nie weer gebruik nie.

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Photos can be deceiving!

We have booked for two days in the Deluxe Room King, with the photos in mind we are staying at a beautiful lodge, with a lovely swimming pool. Well, so we thought! The disappointment was great! The room is extremely small, the bathroom anything but luxurious (that's why there are no photos of the bathrooms) and the lodge is not a place where one can lie down and relax at all! It's very expensive because it doesn't include breakfast. Cars have no allocated parking and the feeling the lodge gives is that of a "truck stop". Definitely won't use it again.

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Henri R - Apr 2017
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
1/5
Value for money
1/5
Henri R
Family with young children

Heeltemal te duur vir wat aangebied word.

Die kamer se koste en restaurant se pryse is belaglik duur vir wat 'n mens kry. Ek het R85 betaal vir 'n baie basiese klein hamburger en 10 olierige skyfies. Daar is wel speelplek vir klein kinders, maar as jy beplan om iets by die restaurant te eet of spasie in jou kamer soek sal ek definitief nie die Wagon Wheel aanbeveel nie.

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Completely too expensive for what you get.

The cost of the room and restaurant was ridiculous for what you get. I paid R85 for a basic, small hamburger and 10 oily fries. They do provide a play area for children, but if you want to eat something at the restaurant of if you're looking for a spacious room, I won't recommend Wagon Wheel.

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Wagon Wheel Country Lodge 's response

Dear Henri,

Thank you for your guest review and I am sorry to see that you were not happy with your meal or your room. Our restaurant rates are really not expensive and I am sorry you felt that way. It is always a popular area of Wagon Wheel. Also, thank you for making mention of the play area for the kids.

Regards,
Wagon Wheel Country Lodge - management

Wagon Wheel Country Lodge
Mariet B - Dec 2017
Overall rating
Cleanliness
2/5
Service
1/5
Location
4/5
Safety
1/5
Value for money
1/5
Mariet B
With partner

Goed genoeg vir 1 nag se oorslaap.

Wagon Wheel is goed genoeg vir 'n nag se oorslaap. Skoon en netjies. Goed geleë op die hoofroete.

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Good enough for 1 night's sleepover.

Wagon Wheel is good enough for a night's sleepover. Clean and tidy. Well located on the main route.

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Wagon Wheel Country Lodge 's response

Dear Mariet,
Thank you for your guest comment. Wagon Wheel is a popular one-night sleepover en route to either North or West. Conveniently located just off N1 outside the town. So happy you were happy with your staf. We hope you visit us again soon.
Kind regards,
Diana

Wagon Wheel Country Lodge
Michael N - Jul 2017
Overall rating
Cleanliness
3/5
Service
2/5
Location
1/5
Safety
2/5
Value for money
1/5
Michael N
Individual traveller

Hardste beddens, geen waarde vir geld.

Sal dit nie aanbeveel nie.

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Hardest beds, no value for money.

Would not recommend it.

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Wagon Wheel Country Lodge 's response

Thank you for your guest review. We will look into the "hard beds" mentioned as this is the first comment of this sort for the room you stayed in. I do apologize for this and the inconvenience.

Once again, thank you again for taking the time to review Wagon Wheel Country Lodge.

Wagon Wheel Country Lodge
Olivia B - Dec 2017
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Olivia B
Large group

Foto’s was baie misleidend. Was baie teleurgesteld.

Was backpacker gehalte met baie klein badkamer en sementvloere. Baie lae standaard word gehandhaaf. Sal beslis nooit weer daar bespreek nie.

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Photos were very misleading. Was very disappointed.

Was backpacker quality with very small bathroom and cement floors. Very low standard is maintained. Will definitely never book there again.

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Wagon Wheel Country Lodge 's response

Dear Olivia
Thank you for your review and we are sorry you were not happy with the economy basic room you booked online. The economy rooms are our budget rooms with screeded floors and loose coir rugs. We trust that a guest book what suites their needs. Our website is very clear on the different types of rooms we offer from a deluxe, standard, economy, self-catering and backpackers. Pictures of what we offer are very clear and we have no intention to mislead our guests.
Thanks for your comments,
Diana

Wagon Wheel Country Lodge
Clarissa F - Dec 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Clarissa F

Baie lekker.

Baie lekker gebly en geëet dankie.

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Very nice.

Very nice stay with good food. Thank you.

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Wagon Wheel Country Lodge 's response

Dear Clarissa

Thank you so much for your very positive review on your recent stay at Wagon Wheel Country Lodge. It is always so nice to read guest reviews from a guest that was happy as that is what we aim to offer our travelers. We are pleased you enjoyed your meal in our restaurant. We appreciate our guest comments and the time they took to review us. I hope that we will have you stay again in the not too distant future.
Hope 2017 will be a blessed year for you and your family.
Kind regards
Diana Koster

Wagon Wheel Country Lodge
Karen S - Dec 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Karen S
Family with teenagers

Was baie lekker restaurant en baie netjiese kamers.

Heerlike netjiese kamer gewees. Baie lekker kos in restaurant.

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Was a very nice restaurant and very neat rooms.

Wonderful neat rooms. Delicious food in restaurant.

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Wagon Wheel Country Lodge 's response

Dear Karen

Thank you so very much for your positive review 5/5 for all the ratings. We want to thank you for taking the time to review your stay and it is always a pleasure to hear our guests were happy. We will continue to upgrade and offer our travelers the best possible accommodation at the most affordable rates. We have such a variety, catering for all tired travelers from the beautiful deluxe rooms and bathrooms which we have recently revamped with new air conditioners, TV and have completed 15 standard rooms with the same. Our budget economy rooms cater for those that wants an affordable sleep over with ceiling fans, crisp white bedding and en suite bathroom.

We are glad to hear you enjoyed your meal in our traditional Karoo restaurant.

We hope that you will visit us again in the not too distant future.

Wishing you and your family all the best for 2017

Kind regards
Diana Koster

Wagon Wheel Country Lodge
Maryna O - Dec 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maryna O
With partner

Baie lekker gebly vriendelike personeel.

Was Des 16 daar het 'n lugversorger in kamer gehad, maar die lugversorger het gereeld afgegaan oor te veel lading op die kraglyn. Die karavaanpark is net agter die kamers sodra hulle begin krag trek trip die lugversorgers dit in Des toe dit so baie warm was. Maar verder het ons baie lekker gebly. Skoon en netjies. Die kos by restaurant was uit die boeke gewees, baie heerlik. Vriendelike personeel.

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Very nice stay, friendly staff.

Was there Dec 16 had an air conditioner in room but the air conditioner kept going off due to too much charge on the power line. The caravan park is just behind the rooms as soon as they start drawing power the air conditioners trip it in Dec when it was so very hot. But otherwise we had a very nice stay. Clean and tidy. The food at the restaurant was out of the books, very delicious. Friendly staff.

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Wagon Wheel Country Lodge 's response

Dear Maryna

Thank you so much for your very positive guest review on your recent stay at Wagon Wheel Country Lodge. The 16th of December we were fully booked in all our rooms as well as the caravan park and due to the extreme heat all air conditioners were all on. My electrician said it could be a guest in the caravan park pulling more power than a normal traveler. We are looking into this to increase the supply so it does not happen again. We are so happy you mentioned the cleanliness and that you enjoyed your meal in our restaurant.

We hope that you will visit us again in the not too distant future.

Kind regards,
Management.

Wagon Wheel Country Lodge
Nicola W - Dec 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nicola W
Family with young children

Perfekte oornagplek op pad Kaap toe, skoon, netjies. Dankie tog vir aircon.

Baie skoon en netjies, sal dit definitief aanbeveel.

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Perfect overnight stay on route to Cape Town - clean, neat with aircon.

Very clean and neat. Definitely recommended.

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Wagon Wheel Country Lodge 's response

Dear Nicola
Thank you so much for taking the time to comment on your stay st Wagon Wheel Country Lodge and we are so pleased that you enjoyed your stay with us. It is always such a pleasure to hear such positive feedback and we thank you for recommending us to your friends. We wish you a wonderful Xmas holiday and look forward to having you stay with us again. Kind Regards Janet

Wagon Wheel Country Lodge
Marian S - Nov 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marian S
With friends

Die ideale oornagverblyf op pad na die Kaap of andersom.

Baie vriendelik ontvang. Ons was in een van die gerestoureerde kamers. Baie mooi en netjies. Heerlik daar in die restaurant geëet die aand en weer die oggend.

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The ideal overnight accommodation on the way to Cape Town or the other way around.

Very friendly reception. We were in one of the restored rooms. Beautiful and neat. Had a great dinner in the restaurant and breakfast the next morning.

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Wagon Wheel Country Lodge 's response

Dear Marian
Thank you for taking the time to review your recent say at Wagon Wheel Country Lodge in one of our newly revamped rooms. Thank you so much for your positive comments. They are truly appreciated. We will continue to upgrade to offer our guests the best possible accommodation at the most affordable rates. Thank you again and we wish you and your family a blessed Xmas.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Martin H - Oct 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Martin H
With partner

Foutloos en great.

Ons het die rolstoelvriendelike eenheid gebruik Perfek. Genoeg ruimte en spasie. Ons was terdeë verras.

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Flawless and great.

We made use of the wheelchair friendly unit, perfect! There was ample space and we were quite surprised.

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Wagon Wheel Country Lodge 's response

Dear Martin,
Thank you so much for taking the trouble to review your stay with us at Wagon wheel Country Lodge. Our guest comment mean a lot to us. We are so happy that you found our new wheel-chair friendly room suitable for your needs.
Much appreciated.
Kind regards,
Diana

Wagon Wheel Country Lodge
Rachel E - Oct 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rachel E
Individual traveller

Fantasties!

Pragtige plek en vriendelike diens.

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Fantastic!

Beautiful place and friendly service.

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Wagon Wheel Country Lodge 's response

Dear Rachel,
Thank you for your comments on your recent stay at Wagon Wheel Country Lodge, we are so happy you enjoyed your stay and found the staff friendly. I will pass your complement on to them. They take so much pride in what they do and attending to guests needs. Thank you for the 5/5 rating for value for money, customer service, cleanliness, location and security. We strive to offer our guests the best possible accommodation at the most affordable rates.
Thank you again and we hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Tania R - Sep 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tania R
Family with young children

Alles lekker, en vriendelike diens.

Ek sal net sê dat die foto's op die webtuiste nie ooreenstem met die werklikheid nie. Veral buite. Die foto's wys groen gras en swembad. Daar was geen gras by slaapkamers nie en vuil swembad. Andersins baie goed gewees.

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Everything nice, and friendly service.

I will just say that the photos on the website do not correspond to reality. Especially outside. The photos show green grass and swimming pool. There was no grass by bedrooms and dirty pool. Otherwise very good.

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Wagon Wheel Country Lodge 's response

Dear Tania,
Thank you for your guest review. We so appreciate hearing from our visitors on their stay. The pictures on our web site are as per the establishment and we take a lot of pride in our beautiful grass and 135 red and white rose bushes that surround our sparkling extra large swimming pool. This is always so enjoyed by our guests on hot Karoo days.
Thank you for the wonderful review 5/5 stars on our value for money, customer service, cleanliness, location and security. We have just completed upgrading all our deluxe rooms and bathroom with new flat screen TV's and split unit air-conditioners. We hope that you will visit us again in the not too distant future.
Thank you once again for your feedback.
Kind regards,
Diana

Wagon Wheel Country Lodge
Rika D - Jul 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rika D
Family with young children

Wonderlike diens skoon en netjiese kamers.

Ons het baie lekker gekuier, fantastiese aandete geniet. Alles was skoon en netjies. Baie dankie sal graag weer daar vertoef. Vriendelike groete.

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Wonderful service clean and tidy rooms.

We had a great time, enjoyed a fantastic dinner. Everything was clean and tidy. Thank you very much would love to stay there again. Friendly greeting.

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Wagon Wheel Country Lodge 's response

Dear Rika,
Thank you so much for the wonderful review on your recent stay at Wagon Wheel Country Lodge. We are so happy that you enjoyed your stay with us and the meal you had in our restaurant. Thank you for your rating us a 5/5 for value for money, customer service, cleanliness, location and security. It is always so good to hear such positive feedback and we thank you for this.
We continue to upgrade Wagon Wheel to offer our guest the best possible accommodation as the most affordable rate. We have completed the revamp to all our deluxe rooms and bathroom and are presently busy with our standard rooms. I hope that you will visit us again soon to see these wonderful changes.
Thank you so much again,
Diana Koster

Wagon Wheel Country Lodge
Anna N - Jul 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anna N
With partner

Baie aangenaam.

Dankie vir u puik diens.

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Very pleasant.

Thank you for your great service.

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Wagon Wheel Country Lodge 's response

Dear Anna
Thank you so much for taking the time and trouble to review your stay with us at Wagon Wheel Country Lodge. Our guest comments re very important to us and it is wonderful to receive such a positive comment.
Thank you again
Wagon Wheel Staff

Wagon Wheel Country Lodge
Attie S - Jun 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Attie S
Family with teenagers

Goed geleë, skoon en netjies.

Was sakpas en die kamer was net wat ons gesoek het vir 'n oorslaap saam met vier tieners. Een groot kamer met skoon, kraakvars wit linne. Die eienaar het uit sy pad gegaan om ons tuis te laat voel, lekker warm en vriendelik! Ek kan Wagon Wheel hoogs aanbeveel.

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Good location, clean and neat.

Was affordable and the room was just what we needed with four teenagers. One big room with clean, fresh white linen. The onwer went out of his way to make us feel at home, nice and warm and friendly. I can highly recommend Wagon Wheel.

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Wagon Wheel Country Lodge 's response

Dear Ronel,
Thank you so much for your wonderful guest review, it means so much to us when we hear such positive feedback from our guests. Thank you for the great 5/5 rating on our value for money, customer service, cleanliness, location and security. We strive to offer our guests the best possible accommodation at the best possible rates no matter what your budget allows. We have deluxe, standard, economy, self-catering, backpackers and a caravan park to offer all our weary travelers. A wonderful Karoo restaurant and bar to enjoy a drink. The 24 hour reception offers those traveling late an easy check in or early departure.
Thank you so much again and we hope that you will visit us again soon.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Cynthia G - Jun 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cynthia G
With partner

Fantasties, vriendelik en skoon.

Sien gerus die sterre.

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Fantastic, friendly and clean.

See the star-rating.

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Wagon Wheel Country Lodge 's response

Dear Cynthia
Thank you so much for the positive guest review on your recent stay at Wagon Wheel Country Lodge. We are so happy to hear you were happy as that is what we strive to achieve. Thank you once again and we hope that you will visit us again in the not too distant future.
Kind regards
Wagon Wheel Staff

Wagon Wheel Country Lodge
Tanya L - Mar 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tanya L
With friends

Baie lekker braai- en kuier-area.

Ons het baie lekker gebly en is vriendelik ontvang.

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Very nice braai and visit area.

We had a great stay and were kindly received.

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Wagon Wheel Country Lodge 's response

Dear Tanya
Thank you so much for the wonderful guest review. We are so happy you enjoyed your stay with us and made mention of our beautiful braai/boma area. This is always am area enjoyed by many of our guests. Thank you for the great rating of a 5/5 for value for money, customer service, cleanliness, location and security. It really means so much to us when we hear positive comments like yours as we have put so much into Wagon Wheel to offer our weary traveler the best possible accommodation at the best possible price. We cater for all budgets with our deluxe, standard, economy, self-catering, back-packers and caravan park.
We hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Judy V - Jan 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Judy V
With partner

Genotvol.

Vriendelike ontvangs. Kamers netjies.

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Delightful.

Friendly reception. Rooms neat.

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Piet N - Jun 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Piet N
With partner

Uitstekend!

Sien die sterre.

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Excellent!

See stars.

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Wagon Wheel Country Lodge 's response

Dear Piet
Thank you so much for your positive review. It really means a lot to us and we will continue to upgraded and offer our guests the best possible stay at the most affordable rates. We trust our guests book the accommodation that suits their budget. We have deluxe, standard, economy, self-catering and backpacker rooms.
Thank you again and we hope that you will visit us again in the not too distant future.
Kind regards
Diana Koster

Wagon Wheel Country Lodge
Piet N - Jun 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Piet N
With partner

Uitstekend!

Sien die sterre.

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Excellent!

See the stars.

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Wagon Wheel Country Lodge 's response

Dear Piet
It is so nice to hear such positive feedback from our guests. Thank you so much for taking the time to comment on your stay. We will continue to upgrade to offer our guests the best possible accommodation at the best possible rates.
We have completed 18 of our deluxe bathroom revamp and will be starting with Standard rooms in the next 6 weeks.
Please visit us again soon to see the constant changes we making to make our guests stay as pleasant as possible.
Thank you so much again for you review.
Diana Koster

Wagon Wheel Country Lodge
Janine V - Mar 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Janine V
With partner

Meer as genoeg vir oorslaap.

Personeel baie vriendelik en behulpsaam.

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More than enough for an overnight stay.

Staff very friendly and helpful.

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Wagon Wheel Country Lodge 's response

Dear Janine,
Thank you for the wonderful guest review, it means so much to us to hear such positive feedback from our guests. Thank you for making mention of the friendly and helpful staff.
We hope that you will visit us again soon.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Ellouise C - Dec 2016
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Ellouise C
With partner

Restaurant se kos was smaaklik en slaapgeriewe was skoon en mooi.

Diens was vriendelik en die slaapgeriewe was baie skoon en netjies. Oord is skoon en word goed onderhou. Sal weer van Wagon Wheel gebruik maak. Baie dankie vir almal se flink diens.

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Restaurant's food was tasty and the sleeping facilities were nice and clean.

Service was friendly and the sleeping facilities were neat and clean. Resort is clean and well maintained. Will make use of the Wagon Wheel again. Thank you once again for everyone's prompt service.

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Wagon Wheel Country Lodge 's response

Dear Elloise,

Thank you for your great review. We are so happy to hear you enjoyed your stay as well as your meal in our restaurant. We appreciate you mentioning our beautiful, clean rooms and wonderful friendly staff. They take a lot of pride in their work and always go the extra mile to make sure you are happy, and that you have all you need for a comfortable nights rest.

Thank you again and we look forward to your next visit.

Kind regards,
Diana Koster.

Wagon Wheel Country Lodge
Jean B - Jul 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Jean B
With partner

Baie aangenaam.

Ons het baie lekker gebly.

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Very pleasant.

We had a good stay.

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Wagon Wheel Country Lodge 's response

Dear Jean
Thank you so much for your guest review on your recent stay at Wagon Wheel. We are so happy that you enjoyed it. Please visit again in the not too distant future.
Thank you so much again
Wagon Wheel Staff

Wagon Wheel Country Lodge
Carla A - May 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Carla A

Die verblyf was gerieflik met skoon kamers en baie lekker kos.

Vriendelike diens. Baie goeie ligging direk langs die N1 - maar baie min verkeersgeraas. Ek sal weer daar bly. Die ontvangs was vriendelik, en die kamers skoon. Die aandete in die restaurant was baie lekker. Dis goeie waarde vir geld as jy 'n gerieflike plek op pad tussen die noorde en die Kaap benodig. Ek sal weer daar bly. My enigste kritiek is dat hulle die warm water geiser warmer moet stel in die winter.

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The accommodation was comfortable with clean rooms and very good food.

Friendly service. Very good location right next to the N1 - but very little traffic noise. I would stay there again. The reception was friendly, and the rooms clean. The dinner in the restaurant was very nice. It's good value for money if you need a comfortable place on the way between the north and the Cape. I would stay there again. My only criticism is that they should make the hot water geyser hotter in the winter.

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Wagon Wheel Country Lodge 's response

Dear Carla
Thank you so much for your very positive review. It is so nice to read a review from a happy guest. I am so happy you found us value for money, the traffic not a problem, security very good, location very good, cleanliness of our room very good and customer service too.
Our guest comments are important to us and always appreciate the positive ones. Thank you so much again and we hope you will visit us again in the not too distant future.
Kind regards
Wagon Wheel Staff

Wagon Wheel Country Lodge
Dr Michelle V - Mar 2016
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Dr Michelle V
Family with young children

Ons verblyf by Wagon Wheel was heerlik gewees, skoon kamers en baie lekker kos.

Na 'n lang reis was dit so verblydend om met soveel gasvryheid by Wagon Wheel ontvang te word. Die kamers is baie skoon, pragtige wit linne en die kos was heerlik.

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Our stay at Wagon Wheel was wonderful, clean rooms and very good food.

After a long journey it was so gratifying to be received with such hospitality at Wagon Wheel. The rooms are very clean, beautiful white linen and the food was delicious.

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Wagon Wheel Country Lodge 's response

Dear Michelle,
Thank you for much for your very positive guest review. Our guest comments mean a lot to us. Thank you for making mention of our friendly hospitality, clean rooms with beautiful crisp white bedding as well as the meal you so enjoyed in our restaurant.
We hope that you will visit us again in the not too distant future to see the many changes we are making daily to offer our guests the best possible accommodation at the most affordable rates.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Elmarie V - Dec 2016
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Elmarie V
With partner

'n Welkome oase na 'n lang dag se reis.

Personeel is baie vriendelik, kamer is skoon en netjies. Gerieflike oorslaap-plek vir reisigers.

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A welcome oasis after a long day's travel.

Staff is very friendly, room is clean and tidy. Comfortable stopover for travelers.

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Wagon Wheel Country Lodge 's response

Dear Elmarie

Thank you so much for taking the time to review your stay with us at Wagon Wheel Country Lodge. I am so pleased to hear you were happy with our friendly staff and clean and neat rooms. This means so much to us and I will pass on your complement. I hope that you will visit us again in the not too distant future.
Wishing you and your family a blessed 2017.
Kind regards
Diana Koster

Wagon Wheel Country Lodge
Elize V - Dec 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
4/5
Elize V
Family with teenagers

Baie goeie verblyf om te oornag op reis Kaapstad toe.

Die kamers was baie netjies. Die aandete en die ontbyt was vinnig bedien en daar is 'n spyskaart waaruit verskeie keuses gemaak kan word. Die Lodge het baie spasie waar gestap kan word om die bene te rek na 'n lang rit. Daar is ook 'n skoon swembad om in af te koel.

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Good place to spend the night on your way to Cape Town.

The rooms were very neat. Dinner and breakfast were served speedily and they have a menu with a variety. There's lots of space at the lodge to walk around and stretch the legs after a long journey. There is also a clean swimming pool to cool down in.

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Wagon Wheel Country Lodge 's response

Dear Elize,

Yay, thank you so much for your positive guest review on your recent stay at Wagon Wheel Country Lodge. It is such a pleasure to hear that our guests were happy as the staff go the extra mile to ensure all is good, clean and just right for our guests. We are pleased to hear you were happy with your room, your dinner and breakfast you found it to be quick service and a wide variety on our menu. We try to offer our travelers a good choice with Karoo lamb neck and shanks which are the top favorite. Located out of Beaufort West and just off the N1 is very convenient for travelers, easy to find and quick access onto their route. Thank you for making mention of our beautiful crisp clean swimming pool. This was so enjoyed by our holiday travelers over the very hot December month.

Thank you once again and we hope to have you stay with us again in the not too distant future.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Deon R - Nov 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Deon R
Individual traveller

Alles wat ek verwag en benodig het op pad na my bestemming in Gansbaai.

Stil en rustige oorblygeriewe. Pad-lawaai van swaar voertuie was somtyds baie duidelik. Restaurant se porsies was mildelik en smaakvol.

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Everything I expected and needed on the way to my destination in Gansbaai.

Quiet and peaceful overnight facilities. Noise from the road and heavy vehicles was quite loud sometimes. Restaurant's portions were lavish and tasty.

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Wagon Wheel Country Lodge 's response

Dear Deon,

Thank you for taking the time to review your stay at Wagon Wheel. Our guest comments are important to us. We are so happy to hear you enjoyed your stay and found our restaurant tasty. We hope that you will visit us again in the not too distant future.

Kind regards,
Management.

Wagon Wheel Country Lodge
Frans F - Nov 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
4/5
Frans F
With partner

Aanvanklik baie swak, daarna baie beter.

Die kamer wat aanvanklik aan ons toegeken is, was onbeskryflik swak. Sementvloerstort, geen lugversorging, deurskarniere wat nie ordentlik toemaak nie. Na ons navraag vir die inset van 'n waaier, is ons na 'n baie beter kamer oorgeplaas waar alles baie goed voorsien is.

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Horrible at first, then much better!

The room that was originally booked for us was horrible. Cement floor showers, no aircon, door hinges that don't close properly. After we asked for a fan, we were moved to a much better room where everything was provided to us.

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Wagon Wheel Country Lodge 's response

Dear Frans
Thank you for your review. You did a live booking and chose one of our basic economy/budget rooms that are advertised without air-conditioner but with ceiling fan. I am happy we were able to assist you in moving you to a standard room for the night. We trust our guests book what is advertised and what meets their budget and requirements. Thank you again for your feedback, our guest comments are important to us.
Kind regards,
Diana Koster
Wagon Wheel Country Lodge

Wagon Wheel Country Lodge
Robert J - Aug 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Robert J
Individual traveller

Dit was baie lekke gewees.

Plekkie is baie veilig en goed geleë, sal dit vir enige iemand aanbeveel as hulle iewers 'n plekkie soek net om te oornag.

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It was very nice.

Place is safe and well located, will recommend it to anyone if they are looking for somewhere to overnight.

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Wagon Wheel Country Lodge 's response

Thank you so much for the wonderful guest review. It means so much to us.
Staff at Wagon Wheel Country Lodge

Wagon Wheel Country Lodge
Trudi S - Jun 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Trudi S
With partner

Skoon kamer, sagte beddens.

Skoon kamer, sagte beddens, net wat jy nodig het na 'n lang dag op die pad.

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Clean room, soft beds.

Clean room, soft beds, just what you need after a long day on the road.

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Wagon Wheel Country Lodge 's response

Dear Trudi
Thank you so much for taking the time to review your stay with us at Wagon Wheel. We are so happy that you found it good value for money, good service, good cleanliness and location. We strive to offer our guests the best possible accommodation at the best possible rates.
We so appreciate your positive comment.
Kind regards
Wagon Wheel Staff

Wagon Wheel Country Lodge
Nanita-lynne D - Apr 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Nanita-lynne D
With partner

Niks meer nodig as mens net aand oorslaap nie.

Mens het niks meer nodig as mens net een aand oorslaap nie, dalk net 'n klein TV. Die aand kan nogal lank raak. Maar dis baie mooi mooi skoon, baie dankie.

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Nothing more necessary if you just sleep over at night.

You don't need anything more if you only sleep over one night, maybe just a small TV. The evening can get quite long. But it's very nice and clean, thank you very much.

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Wagon Wheel Country Lodge 's response

Dear Nanita
Thank you so much for your positive feedback. I am so glad that you make mention of a comfortable, clean sleep over that does not cost and arm and a leg. Wagon Wheel is not a destination but a convenient sleep over for those that do not want it to cost too much but clean bed, hot water and convenience of a late or early check out with the 24 hour reception.
Wagon Wheel strives to offer all budgets a good affordable stop over en-route to their destination. Thank you again for your feedback, it is much appreciated.
Kind regards,
Wagon Wheel Staff

Wagon Wheel Country Lodge
Amanda L - Apr 2016
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Amanda L
With partner

Onaangenaam.

Op die oog af lyk dit netjies, maar ons moes deur die aand en nag 'n hele paar kokkerotte doodslaan. Die beddens kort definitief nuwe goeie matrasse. Dis al deurgeslaap. Ek sou ook eerder storte aanbeveel indien moontlik. Ons gaan na Wagon Wheel toe vir 'n hele paar jaar al, maar sal nie weer die plek gebruik nie.

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Unpleasant.

On the surface it looks neat, but we had to kill quite a few cockroaches throughout the evening and night. The beds definitely need new good mattresses. It's already slept through. I would also rather recommend showers if possible. We have been going to Wagon Wheel for quite a few years now but will not use the place again.

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Wagon Wheel Country Lodge 's response

Dear Amanda,

Thank you for your review. We are very sorry you did not enjoy your stay with us and found it not suitable for you. We have been upgrading since April 2013 and are sorry you did not book one of our standard or deluxe rooms to have experienced this. Thank you for the good rating on our location, security and customer service.

Our guest comments are important to us and we shall attend to your comments mentioned about the room you slept in as soon as possible.

Kind regards,
Management

Wagon Wheel Country Lodge
Marianne J - Apr 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Marianne J

Absoluut gepas vir 'n skoon, rustige oornag-lodge op reis.

Die ideale oornagfasiliteit met dit wat nodig is vir genoemde. Restaurant bied etes van hoë gehalte. Restaurantete was keurig en geurig. Baie dankie.

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Absolutely fitting for a clean, peaceful overnight lodge on a trip.

The ideal overnight facility with what is needed for said. Restaurant offers high quality meals. Restaurant dinner was exquisite and fragrant. Thank you very much.

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Wagon Wheel Country Lodge 's response

Dear Marianne
Thank you so very much for the positive guest review. This means so much to us and we are so happy that you noticed the constant improvements we make to offer our guests the best possible accommodation at the best possible rates.
Thank you once again and we hope that you will visit us again soon
Kind regards
Wagon Wheel Staff

Wagon Wheel Country Lodge
Nicola D - Mar 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
3/5
Nicola D
Family with young children

The hosts went out of their way to accommodate my son who uses a wheelchair.

Neat and clean. The hosts went out of their way to accommodate my son who uses a wheelchair. Soon several rooms will be fully equipped for people in wheelchairs. Great pool area and little animal enclosure for the kids to enjoy.

Wagon Wheel Country Lodge 's response

Dear Nicola,
Thank you for taking the time to review your stay with us at Wagon Wheel Country Lodge. We are so happy to hear you enjoyed it and found it neat and clean. We are so happy to let you know we have recently completed the revamp to our disabled rooms with the necessary assistance in the bathroom. We have had some very positive feedback from our guests that have made use of these rooms and found them very suitable and spacious for their wheel chairs both in the bedroom and bathroom. I hope that you will visit us again and request one of these rooms. Thank you for making mention of our beautiful pool area and kids animal area.
Thank you again,
Diana Koster

Wagon Wheel Country Lodge
Ina L - Jul 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Ina L
On business

Ons was moeg en ongelukkig dat daar nie warm water beskikbaar was nie.

Die kamer was netjies en skoon, maar na 'n lang reis wil 'n mens graag 'n lekker warm stort geniet voordat jy gaan slaap. Ongelukkig was daar geen warm water nie, en dit was al laat toe ons daar aangekom het. Die volgende oggend was daar ten minste warm water in die wasbakkie, maar nie in die stort nie. En hulle kan gerus ordentlike koffie bedien as 'n mens daar kom na 'n lang reis.

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We were tired and unhappy because there was no hot water available.

The room was neat and clean, but after a long journey you really want to enjoy a nice warm shower before bed. Unfortunately there was no hot water and it was already late when we arrived. The next morning there was a little hot water in the basin, but not in the shower. And they can really serve proper coffee when you get there after a long journey.

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Wagon Wheel Country Lodge 's response

Dear Stoffel
Thanks you for taking the time to review your stay with us. This means a lot to us and we appreciate your comments. As Wagon Wheel has a large boiler system for some rooms one has to run the water for a little bit so the hot water can reach your bathroom. If a few other rooms shower at the time you shower the hot water reaches your room quicker. We have since put a notice in the room that guests may need to run the hot water until it reaches your room. On check in we give guests room coffee should they wish to make a cup when they check into their room.

Thank you again for your comments and we do hope that you will visit us again in the not too distant future to see the constant upgrades we are making to offer our guest the best possible accommodation to suite their budget.
Kind regards
Diana

Wagon Wheel Country Lodge
Belynda C - Jan 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
3/5
Belynda C
Individual traveller

Interesting.

Convenient stay, beds are a little saggy however as its so close to the N1, it's pretty convenient. Not sure about safety, I left at 3am in the morning and didn't have an issue.

Lukas V - Dec 2016
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
2/5
Lukas V
With partner

Kamer is baie beknop, geen stoele na lang reis, te duur vir daai tipe gerief.

Ek dink hulle moet seker maak dat die foto's op die webtuiste nie die verkeerde indruk skep.

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Room very confined, no chairs after a long trip, too expensive for that type of convenience.

I think they must check that the photo's on the website match the place,

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Wagon Wheel Country Lodge 's response

Dear Lukas

Thank you for your review. I am sorry you were not happy and felt our website is misleading. This is not our intention! We have a total of 57 rooms and have posted a lot of photos of all the rooms on Travel Ground. We have different types of rooms from Deluxe, standard, economy, self-catering and backpackers and trust a guests books what suits their need. When you next pass through Beaufort West we will happily tour you to see all the rooms advertised and all the new upgraded bathroom and bedrooms. We have completed a total of 31 deluxe and standard rooms with new aircon and flat screen TV's and will continue to revamp to make our guests stays as conformable and affordable as possible.
Kind regards
Management.

Wagon Wheel Country Lodge
Annelie W - Dec 2016
Overall rating
Cleanliness
5/5
Service
3/5
Location
2/5
Safety
4/5
Value for money
3/5
Annelie W
With partner

Foto's is bietjie misleidend!

Alhoewel die kamers baie skoon en netjies was, was die stort 'n groot probleem! Moderne glasdeure, maar as jy klaar gestort het is die hele vloer papnat! Daar was ook geen yskas in kamer nie!

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Pictures are a bit misleading!

Although the rooms were very clean and tidy, the shower was a big problem! Modern glass doors, but when you have finished showering the whole floor is soaking wet! There was no fridge in the room either!

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Wagon Wheel Country Lodge 's response

Dear Annelie

Thank you for taking the time to review your stay with us at Wagon Wheel Country Lodge and I am sorry you think the photos are misleading. On our Travel Ground web site where you booked we have loads of photos of all our rooms. We have a total of 57 rooms and have no intention to mislead our guests. We trust that our guest book what they require. Only the 2 family deluxe 6 sleepers and the self catering units have fridges. I will look into the shower head wetting the floor as I have not had any other complaints in this regard. It's possible the swivel shower head was adjusted to spray in a more horizontal position.
Our guest comments are very important to us. Thank you again for yours.
Kind regards
Management.

Wagon Wheel Country Lodge
Yolandi M - Dec 2016
Overall rating
Cleanliness
5/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
2/5
Yolandi M
Family with young children

Goed.

Sien sterre.

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Good.

See the stars.

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Wagon Wheel Country Lodge 's response

Dear Yolani,

Thank you so much for your positive guest review. We are so pleased with your star rating given and a full 5/5 for the cleanliness of our rooms. The housekeeping team take a lot of pride in their rooms, I shall pass your rating on to them.

Thank you again and we hope that you will visit us again soon.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Henry M - Jun 2016
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
2/5
Henry M
With partner

Sal nie weer hier bly nie!

Miskien oornagverblyf as jy verdwaal het. Sementvloere met byna geen matjies nie. Ons kon verstaan hoekom van die beddegoed vuil was, want vorige mense het dit seker op die vloer gegooi! Geen hake of handdoekrelings. Geen bedliggies. Geen seephouer. Geen! Deurslot het aandag nodig. Darem warm water en muurverwarmer.

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Will not stay here again!

Perhaps overnight accommodation if you got lost. Cement floors with almost no carpets or rugs. We could understand that the bedding was dirty, previous occupants probably threw it on the floor! No hooks or towel railings. No bed lamps. No soap dish. None! Door lock needs attention. At least there was hot water and a wall heater.

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Wagon Wheel Country Lodge 's response

Dear Henry
Thank you for your comment on your stay at Wagon Wheel. We have towel rails in all our bathrooms, from the deluxe, to standard and economy/budget rooms. All bathrooms have soap dishes. Only our budget rooms do not have bedside lamps. We are in the process of installing lamps in the budget room that you stayed in. We unlock and lock our doors daily and have not found any of the budget rooms to be a problem. Thank you for mention of the hot water.
We hope that you will visit us again and try one for the standard room with bedside light or even one of our newly revamped deluxe rooms.
Thank you once again,
Wagon Wheel Staff

Wagon Wheel Country Lodge
David V - Jan 2016
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
3/5
David V

Gemiddeld.

In die lig van die tarief en vergeleke met ander verblyf, het ons meer verwag. Die lugversorging in een van die eenhede, op 'n snikhete warm dag,was oneffektief en so raserig dat dit slaap bemoeilik het.

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Average.

Considering the rate and compared to other accommodations, we expected more. The air conditioning in one of the units, on a sweltering hot day, was ineffective and so noisy that it made sleeping difficult.

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Wagon Wheel Country Lodge 's response

Dear David
Thank you for taking the time to review your stay with us. I am sorry you were not satisfied with all and that the air-conditioner you found not effective. We experience above average heat this past December and January. We are pleased to let you know we have up-graded all our deluxe rooms bathroom, bedroom, TV and air-conditioners and currently busy with all the standard rooms which we hope to have complete by the end of November.
I hope that you will visit us again soon to see these major improvements to offer our guests the best possible accommodation at the best possible rates.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Helen B - Jan 2016
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Helen B
With partner

Skoon en netjies.

Ideaal vir oornag. Nie vir langtermyn-verblyf nie.

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Clean and tidy.

Ideal for overnight stay. Not for long-term stays.

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David B - Dec 2016
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
2/5
David B
With partner

Tariewe nie in ooreenstemming met kwaliteit nie.

Eers met aankoms het ek agtergekom dat ek in 'n "budget" kamer geboek het. Dit was regtig 'n teleurstelling in die hitte om slegs 'n klein dakwaaier te hê en boonop was dit slegs sementvloere met los matjies daarop. Teen R350 per persoon per nag is dit buitensporig vir die kwaliteit van die kamer.

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Rates not commensurate with quality.

Only upon arrival did I realize that I had booked in a "budget" room. It was really disappointing in the heat to only have a small ceiling fan and on top of that it was only cement floors with loose mats on them. At R350 per person per night it is excessive for the quality of the room.

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Wagon Wheel Country Lodge 's response

Dear David

Thank you for your guest review. We trust that a guest books what they require when they do a live booking on the internet. We clearly describe what each room has and a picture of the room. You booked our cheapest room - Economy Budget with no air conditioner and TV, basic room with semcete floor and coir rugs, ceiling fan with crisp white bedding and en suite bathroom with only a shower for R350 per person sharing. If you are wanting more try our standard or the newly revamped Deluxe rooms and pay a bit more.

Thank you for your review

Management
Wagon Wheel Country Lodge

Wagon Wheel Country Lodge
Anonymous Guest - Dec 2016
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
3/5
Value for money
3/5
Anonymous Guest
With friends

Was ok, but staff started cleaning rooms just after 6 and were very loud.

Your pictures on the website are not at all what we got.

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Jan F - Sep 2016
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
1/5
Value for money
3/5
Jan F
With partner

Beaufort-Wes is 'n uitstekende halfpadstop tussen die Noorde en die Suide!

Die ontvangs was vriendelik en die kamer skoon en netjies. Daar was egter geen diefwering voor die vensters nie, maar alhoewel die badkamer skoon was, is die teëls en vloeroppervlaktes nie in 'n goeie toestand nie! Die aandete in die restaurant was goed en bediening flink en vriendelik. Alhoewel die voertuig voor die kamer geparkeer was, was daar geen sekuriteit nie.

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Beaufort West is an excellent halfway stop between the North and the South!

The reception was friendly and the room clean and tidy. However, there were no burglar bars in front of the windows, but although the bathroom was clean, the tiles and floor surfaces are not in good condition! The dinner in the restaurant was good and the service quick and friendly. Although the vehicle was parked in front of the room, there was no security.

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Wagon Wheel Country Lodge 's response

Dear Jan,
Thank you for reviewing your recent stay at Wagon Wheel Country Lodge. Our guest comments are important to us. Thank you for commenting on our friendly reception, clean and neat rooms, restaurant and its service. I will pass your comments on to the staff concerned. We are in the process of upgrading all the standard rooms and bathroom. We have been busy with this since April this year and are so please with the 18 deluxe and 10 standard rooms that are complete. The rest should be done by the end of November.
Thank you again and i hope that you will visit us again soon to see more improvement we have made.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Laetitia P - Apr 2016
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
2/5
Value for money
3/5
Laetitia P
Individual traveller

Te veel vragmotors gebruik die ligging en geriewe baie beperk.

Geen volledige DStv en netheid kan gerus na gekyk word, seepbakkies vuil.

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Too many trucks use the location and facilities very limited.

No full DStv and cleanliness can be looked at, soap dishes dirty.

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Wagon Wheel Country Lodge 's response

Dear Laetitia,

Thank you for your guest comment. I apologize for the DStv not giving you all our channels that we offer. We will attend to your comments with housekeeping.

Thank you for your time.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Annamia V - Jan 2016
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Annamia V
Individual traveller

Die plek lyk oud en moeg.

As dit nie was dat ander opsies nie beskikbaar was daardie tyd van die jaar nie, nie sou ek nie bespreek het nie.

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The place looks old and tired.

If it wasn't for other options not being available at that time of year, I wouldn't have booked.

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Felicia S - Dec 2016
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
2/5
Felicia S

Restaurant baie goed. Nie alle kamers het lugverkoeling soos geadverteer nie.

Die webtuiste dui aan dat alle kamers lugverkoeling in het, dit is egter nie die geval nie. Die restaurant is baie goed. Die sakpaskamers is piepklein en baie warm.

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The restaurant was excellent. Not all rooms have air-cons as advertised.

The website indicated that all the rooms had air-cons, but that wasn't the case. The restaurant is excellent. The budget rooms are extremely small and hot.

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Wagon Wheel Country Lodge 's response

Dear Felicia,

Thanks so much for your guest review. All our standard, deluxe and self-catering rooms have air-conditioners and TV's. Only the budget economy rooms do not have air-conditioners and TV's, they have ceiling fans. Thank you for making mention of our restaurant and that you found this good. Next time you visit please try one of the standard or deluxe rooms.

Thank you for your comments.
Diana Koster

Wagon Wheel Country Lodge
Reuben J - Oct 2016
Overall rating
Cleanliness
2/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
3/5
Reuben J
Individual traveller

Goed geleë, akkommodasie was basies, maar skoon. Ander gaste tot laat in die nag geskree en geraas, sleg as mens volgende oggend moeg moes opstaan om verder te reis.

Wagon Wheel is goed geleë, die akkommodasie was basies maar skoon gewees. Ander gaste tot laat in die nag geskree en geraas ... Sleg as mens die volgende oggend moeg moes opstaan om verder te reis!

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Good location, basic accommodation, but clean. Other guest made noise until late at night - not nice when you have to get up early the next day and continue your journey.

Good location, basic accommodation, but clean. Other guest made noise until late at night - not nice when you have to get up early the next day and continue your journey.

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Wagon Wheel Country Lodge 's response

Dear Reuben,
Thank you for taking the time to comment on your stay with us at Wagon Wheel Country Lodge. I do apologise for the noise as the touring school group arrived late that night and the night security did try to quieten them down. I hope that you will visit us again next time and try our newly revamped deluxe rooms.
Thank you again,
Diana Koster

Wagon Wheel Country Lodge
Kiova E - Dec 2016
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
3/5
Value for money
1/5
Kiova E
Family with teenagers

Ry verby en slaap eerder by 'n ordentlike plek wat jou diens en waarde vir jou geld kan bied. Kos is smaakloos.

Kos smaakloos. Staf onbehulpsaam. Voel glad nie welkom nie. Feitlik geen water nie. Baie ander ordentlike plekke in dorp.

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Drive by and sleep instead at a decent place that can offer you service and value for money. Food is tasteless.

Food tasteless. Staff unhelpful. Doesn't feel welcome at all. Virtually no water. Lots of other decent places in town.

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Wagon Wheel Country Lodge 's response

Dear Kiova

Thank you for your review on your recent stay at Wagon Wheel. I am sorry you were unhappy and did not enjoy our restaurant food and found the staff unfriendly. I am sad to hear this as we have only received good comments on the food, friendly staff and clean rooms.
Thank you for your review
Kind regards
Management.

Wagon Wheel Country Lodge
Johan J - Dec 2016
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
1/5
Value for money
1/5
Johan J
With partner

Baie 'overpriced' vir die tipe akkommodasie.

Die foto's wat op die internet verskyn is nie naastenby 'n ware refleksie van die kamer wat ons moes bewoon nie. Daar was ook nie eers 'n ketel in die kamer sodat ons die koffie ens kon benut nie. Die personeel in die kroeg was egter vriendelik en die diens was goed. Ek sal egter nooit weer hier tuisgaan nie aangesien dit eenvoudig nie die prys werd is nie.

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Very overpriced for the type of accommodation.

The pictures on the internet did not reflect the accommodation we stayed at at all. There wasn't even a kettle in the room so we could utilise the coffee. However, the staff at the bar were friendly and the service good. But I would not return as the price was not worth it.

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Wagon Wheel Country Lodge 's response

Dear Johan

Thank you for your review on the budget Economy room you booked at Wagon Wheel. I am sorry you felt this to be overpriced at R 300.00 per person sharing. All our rooms at Wagon Wheel are equipped with coffee-making facilities as we provide this in all our rooms together with a kettle. Our intention is not to mislead our guests in posting pictures that are not what is offered, we trust that a guest books what they require and for the price they are happy to pay. All our rooms are advertised on our website together with about 65 pictures of our rooms. We have so may types of rooms from our beautiful newly revamped room and bathroom (Deluxe Room) to Standard, Self-Catering, Backpackers and the Economy room that you booked.
Thank you for making mention of our friendly barman and good service. Should you consider staying at Wagon Wheel again please book a Deluxe or Standard rooms.
Kind regards,
Diana

Wagon Wheel Country Lodge
Anonymous Guest - Jun 2016
Overall rating
Cleanliness
2/5
Service
3/5
Location
2/5
Safety
1/5
Value for money
2/5
Anonymous Guest
With partner

Not very impressed.

The assigned room was pathetic. After complaint they offered a better room, but there was a lot of noise from workers and again a lot of noise early in the morning. Maybe a better choice for men, but I as a woman was just uneasy. However, no one bothered me except for the noise.

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Deon P - May 2016
Overall rating
Cleanliness
2/5
Service
2/5
Location
2/5
Safety
2/5
Value for money
2/5
Deon P
With partner

Nie vir ons nie.

Kamer het verwaarloos gelyk. As gevolg van te min gaste was die restaurant nie oop nie. Te na aan die snelweg, verkeer is steurend.

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Not for us.

The room looked neglected. Because there were only a few guests, the restaurant was closed. It's too close to the highway, so the traffic noise was a nuisance.

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Wagon Wheel Country Lodge 's response

Dear Deon,

Thank you for your guest review. I am sorry to hear you were not happy with your room. The day of your booking was a very quiet night and reception contacted all the guests that were booked, to ask if they were going to make use of the restaurant and if they said, no, the restaurant was closed. This happens very seldom in a year.

Thank you again for your comments.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Annina C - Dec 2016
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Annina C
Family with young children

Swak.

Die aakligste plek en dienslewering ooit. Dit was 45°C en ek het die kamer bespreek, maar nie eers die fan het behoorlik gedraai nie en kon glad nie vertel word om vinniger te gaan nie. Die kamer was ook baie vuil. Ek het toe die bestuurder gevra vir ander kamer en daar was ongelukkig nie. Ek vra toe sleg vir 'n gedeelte van my geld terug sodat ek vir ons familie 'n leefbare kamer kon soek en betaal waarop hulle geweier het.

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Weak.

The most horrible place and service delivery ever. It was 45°C and I booked the room but not even the fan was turning properly and couldn't be told to go faster at all. The room was also very dirty. I then asked the manager for another room and unfortunately there was none. I then badly asked for part of my money back so that I could find and pay for a livable room for our family, which they refused.

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Wagon Wheel Country Lodge 's response

I am sorry you were not happy with the economy budget room you booked. The economy rooms only have ceiling fans. Our standard and deluxe rooms have air conditioners. We would gladly have assisted you in changing rooms but unfortunately, we were fully booked.

Apologies again that you were unhappy.
Kind regards,
Management

Wagon Wheel Country Lodge
Elbie K - Dec 2016
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Elbie K
Family with young children

Teleurgesteld

Die foto op web stem definitief nie ooreen met die werklikheid. Baie teleurgesteld oor onprofessionele diens! Met aankoms is daar aan ons gesê dat die koffiegoedjies gebring sal word sodra die kombuis oopmaak ...Ons het toe al 7 ure se reis agter die rug, ons is moeg en warm. Ons ontvang een kamer wat stink en een kamer met 'n holgeslaapte matras. Toe ons aandete toe gaan en weer vra vir die koffiegoedjies toe verkies die man by ontvangs om met my daaroor te redeneer. Hy bevestig toe dat daar 'n lugversorger binne in die eetsaal is en ons besluit toe om binne te sit. Toe ek na 'n tyd vra of die lugversorger aan is word ek deur 'n kelner ingelig dat dit stukkend is en net warm maak. Nadat ons klaar geëet het en my Appletizer uit 'n blik moes drink omdat die kroegkelner vergeet het om vir my 'n glas met ys te bring, nadat ek hom daarvoor gevra het, betaal ek rekening by 'n ander kelner omdat ons s'n net spoorloos verdwyn het. By ontvangs rapporteer ek die stukkende lugreëling en WEER word daaroor geredeneer. Net toe ons rustig in die kamer is klop die kelner aan die deur en sê: " Mevrou hetti betaal nie!". Jy gaan baie beter vir goedkoper kry. Ek stel voor LekkeSlaap gaan lê self besoek daar af.

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Disappointed.

The pictures on the website does not accord with the reality. Very disappointed with the unprofessional service. On arrival we were told that the coffees etc. will be brought to us once the kitchen opens, and at this stage we had a long 7 hour journey behind us, we were tired and warm. Then we got a room that stinks, and another that has a warn out mattress. By dinner time, we asked again of we can get the coffee and teas, and then the guy at reception decided to argue with me about it. This guy also confirmed there is an aircon in the dining room, so we decided to sit inside. When I asked the waiter if the aircon was on, he told me it was broken an can only blow warm air. After dinner, and having to drink my Appeltizer from the can because the barman forgot to bring me a glass with ice, despite my repeated requests, I had to pay my bill with another waiter as ours had disappeared. I reported the broken aircon, and again the guy decided to argue with me. Finally we were in our room, relaxed, when there was a knock on the door, it was our waiter, accusing us of not having paid our dinner bill! You can find much better places, at better rates. I suggest TravelGround goes there to see this place.

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Wagon Wheel Country Lodge 's response

Dear Elbie

Thanks for your review and for taking the time to write. I apologise for the coffee and tea issue. We have had unbelievable heat that not even the air-cons can cope with the high temperatures. We have attended to the restaurant aircons. I apologize for your unpleasant stay.
Kind regards
Management.

Wagon Wheel Country Lodge
Ferdi S - Dec 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ferdi S
With partner

Jou een-stop verblyf in Beaufort Wes.

Ou geboue wat baie netjies en gerieflik is. Kamers is net wat jy nodig het met al die geriewe. Was dit nie lekker om op 'n somersdag van 40C af te pak en 'n koue drink dingetjie in die kroeg te geniet nie. Die restaurant se spyskaart maak dat jy nie weet wat om te kies nie, maar helaas was die skaapskenkel die beste in die land. Hartlike Karoo vriendelikheid die eienaar gesels met jou of hy jou jare ken.

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Your one-stop accommodation in Beaufort West.

Old buildings that are very neat and comfortable. Rooms are just what you need with all the amenities. Wasn't it nice to pack up on a 40C summer day and enjoy a cold drink in the bar. The restaurant's menu makes you not know what to choose, but unfortunately the lamb shank was the best in the country. Warm Karoo friendliness the owner chats with you if he knows you.

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Kevin U - Dec 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kevin U
Family with teenagers

Uitstekend!

Lekker plek naby N1. Vriendelike diens en skoon kamers.

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Outstanding!

Nice place near N1. Friendly service and clean rooms.

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Almarie M - Jun 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Almarie M
Family with teenagers

Puik oornagverblyf.

Ons het oorgeslaap in selfsorg-eenheid. Die eenheid het als wat jy nodig het. Baie netjies en skoon.

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Great overnight stay.

We slept over in a self-catering unit. The unit has everything you need. Very neat and clean.

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Wagon Wheel Country Lodge 's response

Dear Almarie

Thank you so much for taking the time to review your stay with us at Wagon Wheel. We appreciate hearing from our clients. I am so pleased you were happy with our self-catering unit. We have improved them even more since your stay by adding air-conditioners and flat screen 32 inch TV's with SABC and select TV channels.

I hope that you will visit us again in the not too distant future. Thank you once again for your positive feedback.

Kind regards,

Diana Koster

Wagon Wheel Country Lodge
Albert W - Apr 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Albert W
With partner

Baie lekker!

Het net een aand daar geslaap. Lekker geëet by die restaurant.

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Very nice!

Only slept there one night. Nice meal at the restaurant.

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Wagon Wheel Country Lodge 's response

Dear Albert Thank you for taking the time to review your stay with us at Wagon Wheel. We appreciate your comment and I am so please to her you were happy with your stay and that you had a good nights sleep and that you were happy with your meal in our restaurant. I am pleased to let you know that we have since your stay upgraded 15 of our rooms with new air-conditioners and flat screen 32 inch TV's. We will continue in January 2016 replacing the rest of our deluxe rooms. The revamp and upgrade of our deluxe bathrooms will commence on the 15th January 2016. We continue to up-grade and give our guests the best possible stay at the most affordable prices. We are please to advise that we have just been graded by the South African Grading Council and are proud to say we have maintained our 3 star grading. Thank you again for your positive comment, it really means alot to us as we strive to offer our guest the best possible overnight stay. I hope that you will visit us again in the not too distant future. Kind regards Diana Koster

Wagon Wheel Country Lodge
Sanet M - Mar 2015
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Sanet M

Baie goed geleë

Troeteldiervriendelik en die kos in die restaurant is heerlik!

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Very well located

Pet friendly and the food in the restaurant is delicious!

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Wagon Wheel Country Lodge 's response

Dear Sanet,

Thank you so much for your positive feedback on your stay at Wagon Wheel Country Lodge. We are so happy you enjoyed it and that you especially enjoyed your meal in our restaurant. It means so much to us when we hear good feedback as we strive to offer our guests the best possible stay at the most affordable rates.

Please do visit us again in the not too distant future.

Thank you once again,
Diana Koster

Wagon Wheel Country Lodge
Anna W - Apr 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Anna W
With partner

Ondergemiddeld.

Die personeel was wonderlik. Die kamer is oud en ruik na muf. Die Ricoffy was aaklig! Ons het kamer 8 gehad en alles was baie netjies en skoon maar dit het aaklig geruik. Dit het geruik na vrot matte. Die kamer was bitter klein en ek moes my weg probeer baan rondom die lessenaar in die hoek. Daar was ongeveer 20 cm spasie tussen die hoek van die bed en die lessenaar. Die badwater was omtrent louwarm op 'n redelike koue aand. Slegs Ricoffy was beskikbaar so ons het vroeg gery sonder koffie of 'n bad. Die personeel was wonderlik maar Wagon Wheel Country Lodge kort 'n "facelift", dit lyk oud en selfs die skadunet voor die vensters begin uitrafel. My besigheid hanteer heelwat van die oorde onder ander Forever Resorts en hulle (Wagon Wheel) standaard was regtig ondergemiddeld. In regverdigheid moet ek seker se dat R590 jou seker net soveel kan koop.

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Below average.

The staff was great. The room is old and smells musty. The Ricoffy was horrible! We had room 8 and everything was very neat and clean but it smelled horrible. It smelled like rotten carpets. The room was very small and I had to try to make my way around the desk in the corner. There was about 20 cm of space between the corner of the bed and the desk. The bath water was about lukewarm on a fairly cold evening. Only Ricoffy was available so we drove early without coffee or a bath. The staff were great but Wagon Wheel Country Lodge needs a "facelift", it looks old and even the shade netting in front of the windows is starting to fray. My business deals with many of the resorts including Forever Resorts and their (Wagon Wheel) standard was really below average. In fairness I must say that R590 can probably only buy you so much.

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Wagon Wheel Country Lodge 's response

Dear Annetjie

Thank you for taking the time and trouble to review your stay at Wagon Wheel. I am sorry you were not happy with so much and even the shade cloth overhangs outside your room. Your comments have been noted and we will see to them. We continue to "facelift" the establishment and we are please to let you know that from a zero star we were awarded the 2nd year in a row with a 3 star grading. We strive to offer our guests the best possible accommodation at the best possible rates. Please do visit us again and book one of our deluxe rooms that are bigger, and have new air conditioners and new flat screen 32 inch TV's and we have hopefully completed the new bathrooms. We offer a wide variety of accommodation, catering for all price brackets and we trust that a guest books what they are looking for.

Thank you again,
Diana Koster

Wagon Wheel Country Lodge
Susan T - Mar 2015
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Susan T
Family with young children

Netjies, skoon en basies.

Vind regte waarde vir geld, maar ons stortkop het nie gewerk nie. Dit kon nêrens inhaak nie. Ons is nie vooraf meegedeel dat dit 'n handstort is nie, maar selfs dan is sy gebruik baie beperkend.

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Neat, clean and basic.

Find real value for money but our shower head didn't work. It couldn't hook anywhere. We were not told in advance that it was a hand shower, but even then its use is very restrictive.

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Wagon Wheel Country Lodge 's response

Dear Susan,

Thank you for your feedback, we appreciate and note all our guest comments. I am so happy you thought it was good value for money as this is what we strive to do for our guests is give them the best possible accommodation at the best possible rates. We are in the process of revamping our bathrooms starting with the deluxe rooms in January 2016. Once they are complete we will attend to the standard rooms and replace the hand held showers in the bath.

We hope that you will visit us again in the not too distant future.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Lacia V - Nov 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Lacia V

Vriendelike personeel en netjiese verblyf.

Ideaal om halfpad oor te slaap tussen Bloemfontein en die Kaap. Bekostigbare verblyf.

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Friendly staff and neat accommodation.

Ideal for sleeping halfway between Bloemfontein and the Cape. Affordable accommodation.

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Wagon Wheel Country Lodge 's response

Thank you for your positive review and for taking the time to comment on your stay with us at Wagon Wheel Country Lodge. We hope to see you again in the not too distant future.

Wagon Wheel Country Lodge
Helen G - Mar 2015
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Helen G
With partner

Die verblyf was skoon en netjies, die staf is baie vriendelik en behulpsaam. Lekker oornagplek wat ek met graagte aanbeveel en weer sal gebruik.

Ons kort oornag was gerieflik, beddegoed is van baie goeie gehalte, kraakvars en mooi skoon. Die tuin is pragtig versorg en dit was lekker om daarin te ontspan na ons lang reis. Die enigste kritiek wat ek kan lewer was op die burgers wat ons geëet het se patties nie baie lekker was nie. Die eetkamer is pragtig en ook baie skoon en die staf baie vriendelik. Ons sal definitief weer daar oornag en die oord aanbeveel by ons familie en vriende.

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The accommodation was clean and tidy, the staff are very friendly and helpful. Nice place to stay that I would happily recommend and use again.

Our short overnight stay was comfortable, bedding is of very good quality, crisp and clean. The garden is beautifully maintained and it was nice to relax in it after our long journey. The only criticism I could make was that the patties of the burgers we ate were not very tasty. The dining room is beautiful and also very clean and the staff very friendly. We will definitely spend the night there again and recommend the resort to our family and friends.

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Wagon Wheel Country Lodge 's response

Dear Helen,

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I have spoken to our butcher and asked him to attend to the burger patty and he assured me he would.

I hope that you will visit us again in the not too distant future.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Telani G - Dec 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Telani G
Family with young children

Voldoende vir oorslaap.

Kamers is netjies met goeie diens.

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Sufficient for overnight stay.

Rooms are neat with good service.

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Wagon Wheel Country Lodge 's response

Thank you Telani for your positive review, it is much appreciated and we hope to see you again in the not too distant future.

Wagon Wheel Country Lodge
Mike R - Sep 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Mike R
With partner

Whilst the lodge is largely wheelchair friendly, the shower was not usable with a wheelchair.

Whilst the lodge is largely wheelchair friendly, both in the room, and into reception and the dining room, I was unable to make use of the shower in the bathroom during our stay. When the wheelchair is in the bathroom, the door of the bathroom completely covers the entrance to the shower, making access impossible for someone who has a physical disability. Perhaps one of the bathrooms in one of the rooms could be modified according to disability guidelines, and kept specifically for visitors who have mobility problems. To any future visitors, please do order the Karoo cutlets or chops in the dining room. The ones we had were the best ever.

Wagon Wheel Country Lodge 's response

Dear Mike,
Thank you for taking the time to let us know how we can improve our facility to be wheelchair friendly, we are in the process of putting a sliding door in the bathroom so that the shower is accessible with a wheelchair. Very pleased that you were happy with your meal and we look forward to having you stay with us in the future again.

Kind Regards,
Janet

Wagon Wheel Country Lodge
Div L - Mar 2015
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
3/5
Div L
Family with young children

Alles wat nodig was vir oorslaap op pad na Kaapstad. Personeel baie behulpsaam en vriendelik!

Lekker plekkie vir die oornagtoeris. Alles was skoon en pryse billik. Personeel vriendelik en baie behulpsaam.

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Everything that was needed for an overnight stay on the way to Cape Town. Staff very helpful and friendly!

Nice place for the overnight tourist. Everything was clean and prices reasonable. Staff friendly and very helpful.

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Wagon Wheel Country Lodge 's response

Dear Div,

Thank you for taking the time to review your stay with us at Wagon Wheel. We appreciate your comment and I am so please to hear you were happy and that you found our staff to be helpful and friendly and your room clean and affordable. We continue to up-grade and give our guests the best possible stay at the most affordable prices. We are please to advise that we have just been graded by the South African Grading Council and are proud to say we have maintained our 3 star grading.

Thank you again for your positive comment, it really means a lot to us as we strive to offer our guest the best overnight stay.
I hope that you will visit us again in the not too distant future.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Schalk S - Feb 2015
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
5/5
Schalk S
With partner

Slegs een nag oorgeslaap op pad Kaap toe.

Die beddegoed was van baie goeie gehalte, netjies en skoon, maar die badkamer kort baie aandag. Ontbyt was goed.

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Only stayed one night on the way to Cape.

The bedding was of very good quality, neat and clean, but the bathroom needs a lot of attention. Breakfast was good.

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Wagon Wheel Country Lodge 's response

Dear Schalk

Thank you for taking the time to review your stay with us at Wagon Wheel. We appreciate your comment and I am so please to her you were happy with the quality of our bedding and the cleanliness of our rooms. I am pleased to let you know that we have since your stay upgraded 15 of our rooms with new air-conditioners and flat screen 32 inch TV's. We will continue in January 2016 replacing the rest of our deluxe rooms. The revamp and upgrade of our deluxe bathrooms will commence on the 15th January 2016. We continue to up-grade and give our guests the best possible stay at the most affordable prices. We are please to advise that we have just been graded by the South African Grading Council and are proud to say we have maintained our 3 star grading.

Thank you again for your positive comment, it really means alot to us as we strive to offer our guest the best possible overnight stay. I hope that you will visit us again in the not too distant future.

Kind regards
Diana Koster

Wagon Wheel Country Lodge
Lida H - Jan 2015
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
3/5
Lida H
Family with teenagers

Aanvaarbaar.

Diens is puik, kos was heerlik en die mense baie gasvry. Hulle adverteer 'n lugversorger en waaier, maar nie een van die twee werk nie. Daar was 'n muwwe reuk in die dupleks soos iets wat nat geword en toe gestaan het. Maar die plek was skoon en netjies.

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Acceptable.

Service is great, food was delicious and the people very hospitable. They advertise an air conditioner and fan, but neither works. There was a musty smell in the duplex like something that got wet and then stood. But the place was clean and tidy.

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Wagon Wheel Country Lodge 's response

Dear Lida,

Thank you so much for your positive feedback on your stay at Wagon Wheel Country Lodge. We are so happy you enjoyed it and that you especially enjoyed your meal in our restaurant and found our service good and duplex clean and neat. It means so much to us when we hear good feedback as we strive to offer our guests the best possible stay at the most affordable rates. We installed new carpets in Duplex in November of 2014 so its not possible that we had just done a carpet clean in that unit. Thank you for mentioning this, Management has noted it and will attend to the problem.

Please do visit us again in the not too distant future. Next time try our 5 bedded self-catering units, they are beautiful with double bed, single bed and double bunk and crisp white bedding, tiled floors, flat screen TV, new air conditioners and ceiling fan - SC 44 and SC 45.

Thank you once again for your review,
Diana Koster

Wagon Wheel Country Lodge
Berni L - Dec 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
2/5
Berni L
With partner

Gawe diens.

Tariewe en lugversorging kan opgeknap word.

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Great service.

Rates and air conditioning can be upgraded.

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Tinus R - Mar 2015
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
4/5
Tinus R
Family with teenagers

Ligging en diens uitstekend.

Die badkamers kan gerus opgradeer word, hoewel dit silwerskoon is, is dit oud en lyk nie meer so goed nie.

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Location and service excellent.

The bathrooms could certainly be upgraded, although they are spotless, they are old and don't look that good anymore.

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Wagon Wheel Country Lodge 's response

Dear Tinus,

Thank you for taking the time to review your stay with us at Wagon Wheel. We appreciate your comments. I am pleased to let you know that we have since your stay upgraded 15 of our rooms with new air-conditioners and flat screen 32 inch TV's. We will continue in January 2016 replacing the rest of our deluxe rooms. The revamp and upgrade of our deluxe bathrooms will commence on the 15th January 2016. We continue to up-grade and give our guests the best possible stay at the most affordable prices. We are please to advise that we have just been graded by the South African Grading Council and are proud to say we have maintained our 3 star grading. Thank you again for your positive comment, it really means a lot to us as we strive to offer our guest the best possible overnight stay. I hope that you will visit us again in the not too distant future.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Anonymous Guest - Dec 2015
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
Family with young children
Peet V - Jan 2015
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
3/5
Peet V
With partner

Aanvaarbaar, goeie oornagverblyf is wat belangrik is.

Soos hierbo genoem is dit baie aanvaarbaar indien in ag geneem word dat dit slegs dien as 'n oorslaap-geleentheid. Gedurende die somer is die lugversorging belangrik ens. Algemene indruk is dat die kamer netjies is en alles wat 'n mens nodig het is beskikbaar.

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Acceptable, good overnight accommodation is what is important.

As mentioned above, this is very acceptable considering that it only serves as a sleepover event. During the summer the air conditioning is important etc. General impression is that the room is tidy and everything one needs is available.

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Wagon Wheel Country Lodge 's response

Dear Peet,

Thank you so much for your positive feedback on your stay at Wagon Wheel Country Lodge. We are so happy you enjoyed it and that you understand we are an overnight sleep over and that you were happy with your room and found it to be adequate . It means so much to us when we hear good feedback as we strive to offer our guests the best possible stay at the most affordable rates.
An air-conditioner is a must in the hot Karoo months and we have started replacing air-cons and flat screen 32 inch TV's in our deluxe rooms. We commence with our deluxe bathroom revamp in January 2016 which will make even a big difference to those rooms.

Please do visit us again in the not too distant future.
Thank you once again.

Diana Koster

Wagon Wheel Country Lodge
Wynand B - May 2015
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Wynand B
With friends

Lekke!

Dit was 'n lekker plekkie om oor te slaap vir een aand om die pad Kaap toe 'n bietjie korter te maak.

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Leaks!

It was a nice place to sleep over for one night to make the road to the Cape a little shorter.

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Ryan O - Jun 2015
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Ryan O
Family with young children

Skoon, netjies en billik geprys.

Skoon en netjies en aangename verblyfomstandighede.

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Clean, tidy and reasonably priced.

Clean and tidy and pleasant accommodation conditions.

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Wagon Wheel Country Lodge 's response

Dear Ryan

Thank you so much for taking the time and trouble to review your stay with us at Wagon Wheel Country Lodge. We are so pleased that you were happy with your stay. We strive to offer our guests the best possible accommodation at the best possible rates.

We continue to upgrade and revamp with the next being the deluxe bathrooms in January 2016. We have already started up-grading our TV's (32 inch flat screen) and air conditioners and will continue with those in January

We hope to have you stay with us again in the not too distant future.

Thank you once again for your positive review.

Diana Koster

Wagon Wheel Country Lodge
Koba K - Apr 2015
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
2/5
Koba K
With partner

Ruimte vir verbetering.

Al het ons leemtes gevind sien ons dit as ruimte vir verbetering en sal ons definitief weer daar wil oornag. Toerusting soos die TV is verouderd en die hoeveelheid koffie/suiker/melk wat uitgesit is, is te min. Die kamer het waarskynlik lank toe gestaan en was bedompig. Linne baie skoon.

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Room for improvement.

Even though we found gaps, we see it as room for improvement and would definitely like to spend the night there again. Equipment such as the TV is outdated and the amount of coffee/sugar/milk put out is too little. The room had probably been standing there for a long time and was stuffy. Linen very clean.

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Wagon Wheel Country Lodge 's response

Dear Koba

Thank you for taking the time to review your stay at Wagon Wheel Country Lodge. We have noted your comments and we are pleased you though we were a good overnight facility and that our bedding was of a good quality. Our market is for a convenient and affordable overnight, catering for various types of accommodation from deluxe, standard, economy, self-catering, backpacker and a caravan park. We allocate at check in at our reception a coffee pack for the number of guests sleeping in the room which includes 1 x coffee, 2 x sugar, 1 x powder milk and a plastic stirrer. Any guest needing tea or more coffee we accommodate them. We start upgrading all our deluxe room bathrooms in January 2016 which will make a big difference to those rooms as does the new air conditioners and flat screen TV's that we have already installed. Please visit us again and come and look at the continued upgrading we are doing to offer our guest the best possible accommodation at the most affordable rates. Thanking you once again for your feedback, Diana Koster

Wagon Wheel Country Lodge
Erika H - Dec 2015
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
1/5
Erika H
Family with young children

Baie klein kamer.

Kamers is baie klein en mens voel ingeprop. Glad nie waarde vir geld nie.

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Very small room.

Rooms are very small and you feel crammed in. Not value for money at all.

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Eunice G - Dec 2015
Overall rating
Cleanliness
2/5
Service
1/5
Location
5/5
Safety
4/5
Value for money
2/5
Eunice G
With partner

Skaars goed genoeg om by oor te slaap.

Ons was 9 uur die aand van kamer geskuif omdat hulle 'n fout gemaak het met die plasings. TV het nie gewerk nie en die stokoud lugversorger het vreeslik geraas. Die toiletborsel het in die toilet gehang toe ons daar aankom. Badkamer moet dringend opgeknap word.

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Hardly good enough to sleep on.

We were moved from room at 9 o'clock in the evening because they made a mistake with the placements. TV did not work and the freezing cold air conditioner made terrible noise. The toilet brush was hanging in the toilet when we got there. Bathroom is in urgent need of renovation.

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Beate L - Dec 2015
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
1/5
Beate L
Family with young children

Teleurstellend.

Hopeloos te duur vir dit wat jy kry. Ketel was stukkend met geen koffie, tee ens. nie. Stortgordyn gemuf. Kamers is baie klein en beknop. Goed genoeg om net te oornag, maar prys moet beslis aangepas word.

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Disappointing.

Hopelessly overpriced for what you get. Kettle was broken with no coffee, tea etc. not. Shower curtain moldy. Rooms are very small and cramped. Good enough to just stay overnight, but price definitely needs to be adjusted.

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Louis A - Dec 2015
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
1/5
Louis A
Family with young children

Dit was netjies, maar definitief nie waarde vir wat jy betaal nie.

Dit was netjies, maar definitief nie waarde vir wat jy betaal nie. Die kamers kort ook 'n klein yskas en mikrogolfoond.

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It was neat, but definitely not value for money.

It was neat, but definitely not value for money. The rooms also lack a small refrigerator and microwave oven.

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Tania V - Oct 2015
Overall rating
Cleanliness
2/5
Service
3/5
Location
2/5
Safety
2/5
Value for money
3/5
Tania V
Family with teenagers

Ek het meer verwag.

Personeel was baie vriendelik en hulpvaardig. Was egter teleurgesteld in die kwaliteit van kamer. Piepklein kamertjie met stapelbedjies vir 2 tieners en dubbelbed vir ouers. Beddegoed skoon maar alles baie basies. Badkamerdeur kon nie toe nie. Hoor die verkeer heelnag op die N1. As jy net jou kop wil neerlê vir 'n paar uur is dit voldoende. Etes was ook baie basies. Ek sal nie weer besoek nie.

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I expected more.

Staff were very friendly and helpful. Was disappointed in the quality of room though. Tiny room with bunk beds for 2 teenagers and double bed for parents. Bedding clean but everything very basic. Bathroom door could not close. Hear the traffic all night on the N1. If you just want to lay your head down for a few hours that's enough. Meals were also very basic. I will not visit again.

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Wagon Wheel Country Lodge 's response

Thank you for taking the time to review your stay at Wagon Wheel Country Lodge and I am sorry you did not find it met your expectations. We have noted your comments. Thank you very much

Wagon Wheel Country Lodge
Hennie S - Jul 2015
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
3/5
Value for money
1/5
Hennie S
Individual traveller

Kamers onpersoonlik en baie koud in die winter.

Goeie oornagfasiliteit. Trokke wat op die N1 loop is steurend deur die nag. Daar is slegs 1 sakkie koffie voorsien met een melkpoeier en geen tee nie. Die badkamer het 'n stort-oor-bad wat geweldig water mors. Beddegoed baie mooi en netjies. Parkeerplek veilig.

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Rooms impersonal and very cold in winter.

Good overnight facility. Trucks running on the N1 are disturbing at night. There is only 1 bag of coffee provided with one milk powder and no tea. The bathroom has a shower over bath which wastes a lot of water. Bedding very nice and neat. Parking place safe.

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Wagon Wheel Country Lodge 's response

Dear Hennie
Thank you for taking the time to review your stay at Wagon Wheel Country Lodge. We have noted your comments and we are pleased you though we were a good overnight facility and that our bedding was of a good quality. Our market is for a convenient and affordable overnight, catering for various types of accommodation from deluxe, standard, economy, self-catering, backpacker and a caravan park. We allocate at check in at our reception a coffee pack for the number of guests sleeping in the room which includes 1 x coffee, 2 x sugar, 1 x powder milk and a plastic stirrer. Any guest needing tea or more coffee we accommodate them. We start upgrading all our deluxe room bathrooms in January 2016 which will make a big difference to those rooms as does the new air conditioners and flat screen TV's that we have already installed. Please visit us again and come and look at the continued upgrading we are doing to offer our guest the best possible accommodation at the most affordable rates.
Thanking you once again,
Diana Koster

Wagon Wheel Country Lodge
Jacques R - Dec 2015
Overall rating
Cleanliness
2/5
Service
2/5
Location
3/5
Safety
2/5
Value for money
1/5
Jacques R
Family with young children

Nie waarde vir geld nie.

Die eenheid was baie beknop en baie basies. Die lugversorging het nie gewerk nie. Die foto's op die webtuiste is nie 'n goeie weerspieëling van die kamer nie. Die eenheid is veronderstel om 4 mense te akkommodeer, maar is eintlik net geskik vir twee volwassenes. Ek sou nie meer as die helfte van die prys betaal vir soortgelyke akkommodasie nie.

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Not value for money.

The unit was very cramped and very basic. The air conditioning did not work. The photos on the website are not a good reflection of the room. The unit is supposed to accommodate 4 people, but is actually only suitable for two adults. I wouldn't pay more than half the price for similar accommodation.

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Rika V - Oct 2015
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
1/5
Value for money
1/5
Rika V
With partner

Die advertensie is misleidend.

Die advertensie belowe mens 'n pragkamer met lugversorging en 'n TV, maar in realiteit is die "lugversorging" eintlik 'n waaier in die muur weggesteek agter kasdeurtjies en mens kan ook nie die temperatuur of selfs die spoed beheer nie. So dit was vir my seker die grootste teleurstelling. Die TV het net SABC-kanale en een fliek-kanaal wat net sekere tye werk met 'n sneeuerige skerm. Die afstandbeheer het ook nie gewerk nie. Die restaurant het ook glad nie 'n verskeidenheid nie en dit wat jy wel kry is glad nie die kwaliteit waarvoor ek in toekoms sal wil betaal nie.

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The ad is misleading.

The advertisement promises you a beautiful room with air conditioning and a TV, but in reality the "air conditioning" is actually a fan in the wall hidden behind cupboard doors and you cannot control the temperature or even the speed. So that was probably the biggest disappointment for me. The TV only has SABC channels and one movie channel which only works at certain times with a snowy screen. The remote didn't work either. The restaurant also has no variety at all and what you do get is not at all the quality I would want to pay for in the future.

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Wagon Wheel Country Lodge 's response

Thank you for taking the time to review your stay with us at Wagon Wheel. We appreciate your comment and am please to let you know that we have since your stay upgraded 15 of our rooms with new air-conditioners and flat screen 32 inch TV's. We will continue again in January replacing the rest of our deluxe rooms. The revamp and upgrade of our deluxe bathrooms will commence on the 15th January 2016. Our restaurant is very popular for it variety, a la carte menu of our Karoo specialities like whole lamb shanks, lamb neck, grilled lamb chops, chicken schnitzels, half baby chickens, bobotie, steaks, hamburgers, pizzas, salads and a kiddies menu. The only options we do not have is fish and pork due to our location and a access to regular fresh supply. We continue to up-grade and give our guests the best possible stay at the most affordable prices. We are please to advise that we have just been graded by the South African Grading Council and are proud to say we have maintained our 3 star grading. Our advertising is exactly what we offer where we cater for various rates and trust that a guest books what they expect and require. We have deluxe, standard, economy, self-catering, backpacker rooms and a caravan park.

Wagon Wheel Country Lodge
Martin B - Oct 2015
Overall rating
Cleanliness
1/5
Service
3/5
Location
2/5
Safety
1/5
Value for money
2/5
Martin B
With friends

Aaklig.

Miskien is die enkelkamers beter, maar die dupleks was aaklig.

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Horrible.

Maybe the single rooms are better, but the duplex was awful.

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Wagon Wheel Country Lodge 's response

Thank you for taking the time to review your stay in the duplex 7 sleeper self-catering unit. I am sorry it did not meet your standard. This unit was re-carpeted, painted, new bathroom, new kitchen with oven, curtaining and fitted with crisp white bedding. It is a very popular unit for our regular customers.

Wagon Wheel Country Lodge
Hettie B - Dec 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hettie B
With partner

Great

A friendly stay.

Wagon Wheel Country Lodge 's response

Dear Hettie,

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so pleased you enjoyed your stay and found it suitable and friendly.

I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Heloise V - Dec 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Heloise V
Family with young children

Dit was goeie waarde vir geld!

Sien die sterre hieronder.

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It was good value for money!

See the stars below.

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Wagon Wheel Country Lodge 's response

Dear Heloise

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you found our facility good value for money, good service, clean, good location and good security. We continue to up-grade to offer our guests the best possible accommodation at the most affordable rates. We have already started up-grading the TV's to flat screens and also replacing the air conditioners with split units. Those rooms we have completed has made a big difference. We start revamping the deluxe room bathrooms in January 2016.

I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Marié S - Dec 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marié S

Was goed geleë.

Was goed geleë en baie mooi en skoon.

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Was well located.

Was well located and very nice and clean.

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Wagon Wheel Country Lodge 's response

Dear Marie

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. Thank you for awarding us 5 starts for value for money, customer service, Cleanliness, Location and security. We continue to up-grade to offer our guests the best possible accommodation at the most affordable rates. We have already started up-grading the TV's to flat screens and also replacing the air conditioners with split units. Those rooms we have completed has made a big difference. We start revamping the deluxe room bathrooms in January 2016.

I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Saamiah S - Dec 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Saamiah S
Family with young children

Very pleasant and neat

It was clean, good service and kids enjoyed swimming in a clean pool. Only thing missing was a fridge to store baby's food.

Wagon Wheel Country Lodge 's response

Dear Saamiah,

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. The big swimming pool is very popular over the hot summer months as its size keeps the water nice and cold. Always a pleasure for children to enjoy. I am so pleased you were happy with the cleanliness of your room and good service. Thank you for mention on the fridge, we only have fridges in our self-catering rooms and i will look into maybe installing some in the deluxe rooms for those guests that need to keep things cold.

I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Kobus S - Dec 2014
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Kobus S
Family with young children

Netjies, vriendelik, rustig.

Ontvangs en verblyf is puik.

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Neat, friendly, quiet.

Reception and accommodation are great.

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Wagon Wheel Country Lodge 's response

Dear Kobus,

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you were pleased with your room and you noticed the reception friendliness.

I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Annelie V - Dec 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Annelie V
With partner

Die verblyf was aangenaam, diens goed en die kos lekker.

Dit was rustig en lekker, die mense was baie vriendelik en behulpsaam. Die ligging was goed en ons het dit baie aangenaam gevind, ons sal net graag wil sien dat die badkamer opgegradeer word.

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The stay was pleasant, the service good and the food delicious.

It was peaceful and nice, the people were very friendly and helpful. The location was good and we found it very pleasant, we would just like to see the bathroom upgraded.

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Wagon Wheel Country Lodge 's response

Dear Annelie,

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you enjoyed your meal in our restaurant and found the staff to be friendly and helpful and the air conditioner very useful.

Thank you for mention on our bathrooms. I am pleased to let you know we start with the deluxe room bathrooms up-grade in January 2015.

We have already started replacing the air conditioners with a split unit and also replaced the TV's with 32 inch flat screens. This improvement has made a big difference to these rooms and the bathroom upgrade will make them even better. I hope that you will visit us again in the not too distant future.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Kristel S - Oct 2014
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Kristel S
With partner

Baie goeie diens, netjies en mooi.

Baie goeie diens, vriendelike ontvangs en baie mooi.

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Very good service, neat and beautiful.

Very good service, friendly reception and very beautiful.

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Wagon Wheel Country Lodge 's response

Dear Kristel,

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you mentioned our friendly reception and found our facility good value for money and gave us a 5 star rating as well as the cleanliness and location. We continue to up-grade to offer our guests the best possible accommodation at the most affordable rates. We have already started up-grading the TV's to flat screens and also replacing the air conditioners with split units in our deluxe rooms.

We start revamping the deluxe room bathrooms in January 2016.
I hope that you will visit us again in the not too distant future.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Christo N - Dec 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Christo N
Family with teenagers

Baie lekker, baie dankie!

Lekker oorslaapplek! Swembad maak dat die langpad se stof vinnig afwas!

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Very nice, thank you very much!

Nice place to sleep! Swimming pool makes the long road's dust wash off quickly!

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Wagon Wheel Country Lodge 's response

Dear Christo,

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. The big swimming pool is very popular over the hot summer months as its size keeps the water nice and cold.

I hope that you will visit us again in the not too distant future.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Leonie E - Jan 2014
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Leonie E
With partner

'n Pragtige, rustige slaapplek na 'n lang dag op die pad en vriendelike diens as bonus.

Wagon Wheel Country Lodge is die ideale oorslaapfasiliteit na 'n lang dag op die pad. Ons "Deluxe"-kamer was skoon en netjies en voldoende gemeubileer. Die lugversorger het 'n groot verskil gemaak aan die 32 grade Karoo-hitte. Ons het rustig geslaap en Ontvangs het reggestaan om ons sleutel te ontvang toe ons 04:00 weer in die pad geval het.

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A beautiful, peaceful place to sleep after a long day on the road and friendly service as a bonus.

Wagon Wheel Country Lodge is the ideal overnight facility after a long day on the road. Our "Deluxe" room was clean and tidy and adequately furnished. The air conditioner made a big difference to the 32 degree Karoo heat. We slept soundly and Reception was standing by to receive our key when we hit the road again at 4am.

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Marius E - Dec 2014
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Marius E
Family with teenagers

Net wat ons nodig gehad het.

Kan sien hulle is besig om verblyf op te gradeer. Lyk baie netjies buite, alhoewel eenhede binne nog bietjie oud lyk. Maar nog steeds goeie waarde vir geld, netjies en skoon.

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Just what we needed.

Can see they are upgrading accommodation. Looks very neat outside, although units inside still look a bit old. But still good value for money, neat and clean.

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Wagon Wheel Country Lodge 's response

Dear Marius,

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you found our facility good value for money, good service, clean, good location and good security. We continue to up-grade to offer our guests the best possible accommodation at the most affordable rates. We have already started up-grading the TV's to flat screens and also replacing the air conditioners with split units in our deluxe rooms. We start revamping the deluxe room bathrooms in January 2016.

I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Dewald V - Oct 2014
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Dewald V
With partner

Gerieflik, as jy net wil oornag.

Mooi, skoon en gerieflik as jy net wil oornag. Diens is baie goed.

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Convenient, if you just want to stay overnight.

Nice, clean and comfortable if you just want to spend the night. Service is very good.

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Wagon Wheel Country Lodge 's response

Dear Dewald,

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you found our facility good value for money, good service, clean, good location and good security. We continue to up-grade to offer our guests the best possible accommodation at the most affordable rates. We have already started up-grading the TV's to flat screens and also replacing the air conditioners with split units. Those rooms we have completed has made a big difference. We start revamping the deluxe room bathrooms in January 2016.

I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Jd V - Oct 2014
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
5/5
Jd V
With friends

Dit was baie netjies.

Die plek is baie skoon en netjies. Ons het ook baie lekker geëet by hulle.

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It was very neat.

The place is very clean and tidy. We also had a very nice meal with them.

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Wagon Wheel Country Lodge 's response

Dear J.d Van Deventer,

Thank you so much for taking the time and trouble to review your stay with us at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you found our facility good value for money with a five start rating, good service, clean, good location and good security. We continue to up-grade to offer our guests the best possible accommodation at the most affordable rates. We have already started up-grading the TV's to flat screens and also replacing the air conditioners with split units in our deluxe rooms. We start revamping the deluxe room bathrooms in January 2016. I am pleased to hear you enjoyed your meal in our traditional Karoo Restaurant.

I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Viv B - Dec 2014
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Viv B
With partner

Well situated, but the room was very small, hot and a few things were in need of repair.

The airconditioner was not working properly, the light in the bathroom was broken, the TV could only show 2 channels. The supper cost R145 per person which was too expensive for us, so we had to find elsewhere to eat. The staff however, were very friendly and helpful. The room was clean and the bed comfortable.

Wagon Wheel Country Lodge 's response

Dear Viv,

Thank you so much for your feedback on your stay at Wagon Wheel Country Lodge. I am sorry you had to eat somewhere else the night you visited us. I take it you stayed on one of the 3 very full busy nights of December where we did a buffet dinner. We do not normally switch to buffet and only did it to try and assist the speed up of our kitchen with the volume of people eating on those nights. We normally have an a la carte menu which ranges from burgers,schnitzels, pizza, steak, lamb shanks, lamb neck and 1/2 baby chickens and prices vary from R75 to R160 depending on your order Please accept my apologies. Thank you for noticing and mentioning the friendly and helpful staff and that your room was to your expectations. I am please to advise that we have started with the up-grade of our air conditioners to new split unit and also the TV's to 32 inch flat screens where we have SABC 1, 2, 3, kyk net and select DSTV channels.

Thank you once again and I hope that you will visit us again in the not too distant future.

Kind regards
Diana Koster

Wagon Wheel Country Lodge
Patricia K - Dec 2014
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Patricia K
Family with young children

The room and service provided were good

We had a very good stay. However, I must point out that the the plumbing / bathroom in our unit needs some attention.

Wagon Wheel Country Lodge 's response

Dear Patricia,

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so glad you had a good stay. Management has attended to the plumbing in the room you stayed in. I am pleased to advise we start up-grades in our deluxe room bathrooms in January 2016.

I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Pierre M - Apr 2014
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
2/5
Pierre M
With partner

Goed.

Sien die sterre hieronder.

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Well.

See the stars below.

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Wagon Wheel Country Lodge 's response

Dear Pierre,

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you were pleased with your room.

I hope that you will visit us again in the not too distant future.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Gerda J - Mar 2014
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
2/5
Gerda J
Family with teenagers

Goed.

Sien die sterre hieronder.

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Well.

See the stars below.

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Wagon Wheel Country Lodge 's response

Dear Gerda,

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you were pleased with your room.

I hope that you will visit us again in the not too distant future.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Roelf K - Sep 2014
Overall rating
Cleanliness
3/5
Service
4/5
Location
2/5
Safety
3/5
Value for money
2/5
Roelf K
With partner

Aangenaam.

Siende dat die area so min reënval kry, hoekom word baddens nie met storte verruil nie?

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Pleasant.

Seeing that the area receives so little rainfall, why not replace baths with showers?

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Wagon Wheel Country Lodge 's response

Dear Roelf,

Thank you for taking the time to review your stay at Wagon Wheel. We appreciate your comments and wish to advise that we start the bathroom revamp in January 2016 where we will be replacing baths with showers in some of the rooms.

Hope you will visit us again to see more improvements

Kind regards,
Diana.

Wagon Wheel Country Lodge
Margo S - Apr 2014
Overall rating
Cleanliness
2/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Margo S
Family with young children

Eenvoudig, en geen probleme nie, maar sal iets anders volgende keer probeer.

Dit was net te eenvoudig vir ons.

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Simple, and no problems, but will try something else next time.

It was just too simple for us.

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Wagon Wheel Country Lodge 's response

Dear Margo

Thank you for taking the time a trouble to review your stay with us at Wagon Wheel Country Lodge. We appreciate your honesty.

Kind regards,
Diana

Wagon Wheel Country Lodge
Esther M - Dec 2014
Overall rating
Cleanliness
3/5
Service
1/5
Location
1/5
Safety
3/5
Value for money
3/5
Esther M
Family with teenagers

Service at the restaurant was poor and the food was not well prepared.

Shower head seemed blocked or the water pressure was very low.

Wagon Wheel Country Lodge 's response

Dear Esther,

Thank you for taking the time and trouble to review your stay at Wagon Wheel Country Lodge and for your valuable input. We have replaced a lot of the shower heads that were giving problems due to calcification from our brak water. We have installed the air pressure shower heads and installed a water softener on our main water supply. This has helped a great deal in preventing the hols calcifying and it has also saved on our element in our geysers.

I apologize for the for the poor service your received in our restaurant and that you were not happy with your food. I will look into this and make sure it is attended to.

I hope that you will visit us again in the not too distant future to see the changes and up-grades we continue to do on a daily basis.

Thank you again,
Diana Koster

Wagon Wheel Country Lodge
Andre V - Nov 2014
Overall rating
Cleanliness
1/5
Service
3/5
Location
1/5
Safety
1/5
Value for money
1/5
Andre V
With partner

Die kamers is nie smaakvol nie.

Die kamers is nie smaakvol nie. Dis vol kokkerotte, sprinkane en krieke. Die een kamer het net 'n stort in die bad, so jy moet fisies in die bad inklim om te stort.

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The rooms are not tasteful.

The rooms are not tasteful. It's full of cockroaches, grasshoppers and crickets. The one room only has a shower in the tub, so you have to physically get into the tub to shower.

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Wagon Wheel Country Lodge 's response

Dear Andre,

Thank you for your review. We have noted your comments and will attend to them. I am not quite sure which room you stayed in but assure you we service and clean all our rooms daily. We will be revamping some of our bathrooms in January 2016 and will either remove the baths and replace with a shower.

Thank you again.
Diana Koster

Wagon Wheel Country Lodge
Allister W - Dec 2013
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Allister W

Good

No complaints.

Wagon Wheel Country Lodge 's response

Dear Allister,

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. Thank you for the wonderful 5/5 rating for value for money, service, cleanliness, location and security. I am so happy you were pleased with all as we strive to offer our guests the best possible accommodation at the best possible rates.

I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Brett H - Dec 2013
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Brett H
With friends

Good stay

Neat, clean, and comfortable.

Wagon Wheel Country Lodge 's response

Dear Brett,

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. You are a hospitality guests dream. Thank you for the wonderful 5/5 rating for service, cleanliness, location, value for money and security. I am so happy you were pleased with all as we strive to offer our guests the best possible accommodation at the best possible rates.

I hope that you will visit us again in the not too distant future.

Wagon Wheel Country Lodge
Anneli K - Dec 2013
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Anneli K
Family with teenagers

Lekker oornagplek om verder te ry die volgende dag.

Sal dit aanbeveel vir enige iemand wat wil oornag na 'n lang dag se ry! Heerlike kos en atmosfeer!

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Nice place to stay overnight to drive on the next day.

Would recommend to anyone looking to stay the night after a long day of driving! Delicious food and atmosphere!

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Wagon Wheel Country Lodge 's response

Dear Anneli,

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. You are a hospitality guests dream. Thank you for the wonderful 5/5 rating for service, cleanliness and security. I am so happy you were pleased with all as we strive to offer our guests the best possible accommodation at the best possible rates.

I hope that you will visit us again in the not too distant future.
Kind regards Diana Koster

Wagon Wheel Country Lodge
Gideon S - Dec 2013
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Gideon S
With friends

Baie gemaklik en gerieflik.

Een probleem was dat die warm water se druk baie laag was. Mens kan amper nie stort nie. Die stortkop was gebreek.

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Very comfortable and convenient.

One problem was that the hot water pressure was very low. One can hardly take a shower. The shower head was broken.

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Wagon Wheel Country Lodge 's response

Dear Gideon,

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge. We have noted your comments and will attend to the problem. Please accept my apology for the pressure and shower head

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Ilyn S - Dec 2013
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Ilyn S
Family with teenagers

Verblyf was netjies en skoon, en ons kon ons hondjie saamneem.

Waardeer die feit dat diere toegelaat word. Almal om ons het hulle honde daar gehad en vir daadie rede sal ek hulle sterk aanbeveel. Ons diere is soos kinders en ons waardeer dit as ander mense dieselfde voel as ons.

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Accommodation was neat and clean, and we could take our dog with us.

Appreciate the fact that animals are allowed. Everyone around us had their dogs there and for that reason I would highly recommend them. Our animals are like children and we appreciate it when other people feel the same as we do.

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Wagon Wheel Country Lodge 's response

Dear Ilyn,

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you were pleased with your stay and that you awarded us a 4/5 for value, service, cleanliness, location and security.

I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Joan M - Dec 2013
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Joan M
Large group

Stil en rustig oorgebly.

Sien die sterre hieronder.

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Remained quiet and peaceful.

See the stars below.

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Wagon Wheel Country Lodge 's response

Dear Joan,

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. Thank you for the rating, I am so happy you were pleased with all as we strive to offer our guests the best possible accommodation at the best possible rates.

I hope that you will visit us again in the not too distant future.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Steph P - Dec 2013
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
2/5
Steph P
Family with teenagers

Daar was nie water om te stort nie.

Die kamer was aangenaam, maar ons het nie water gehad om in te stort nie, seker weens die watetekort in die area.

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There was no water to shower.

The room was pleasant, but we didn't have water to shower in, probably due to the water shortage in the area.

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Sonet E - Dec 2013
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
2/5
Value for money
4/5
Sonet E
Family with young children

Baie basiese akkommodasie, maar waarde vir geld.

Sien die sterre hieronder.

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Very basic accommodation but value for money.

See the stars below.

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Wagon Wheel Country Lodge 's response

Dear Sonet,

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you were pleased with all as we strive to offer our guests the best possible accommodation at the best possible rates.

I hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Talita F - Dec 2013
Overall rating
Cleanliness
3/5
Service
5/5
Location
3/5
Safety
3/5
Value for money
3/5
Talita F
Family with young children

Lekker rustig.

Swembad, kroeg en slaapgeriewe was gemaklik, skoon en netjies. Gerieflike 'halfway house'.

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Nice and quiet.

Pool, bar and sleeping facilities were comfortable, clean and tidy. Comfortable 'halfway house'.

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Wagon Wheel Country Lodge 's response

Dear Talita,

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. Thank you for the wonderful 5/5 rating for service. I am so happy you were pleased with all as we strive to offer our guests the best possible accommodation at the best possible rates.

I hope that you will visit us again in the not too distant future.
Kind regards Diana Koster

Wagon Wheel Country Lodge
Steven F - Dec 2013
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
3/5
Steven F
With partner

Geen probleem met Wagon Wheel.

Ons het ons verblyf by Wagon Wheel baie geniet.

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No problem with Wagon Wheel.

We really enjoyed our stay at Wagon Wheel.

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Wagon Wheel Country Lodge 's response

Dear Steve,

Thank you so much for your very positive feedback on your stay at Wagon Wheel Country Lodge, it is so nice to see that even a happy guest will take the trouble to mention and notice the changes we making on a daily basis. I am so happy you were pleased with your room. I hope that you will visit us again in the not too distant future.

Kind regards,
Diana Koster

Wagon Wheel Country Lodge
Gustav K - Dec 2013
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Gustav K
With friends

Die kamer was skoon, maar die badkamergeriewe kan baie verbeter word.

Die verblyf was skoon, maar die badkamer-geriewe kan baie verbeter word. Die stortkop het nie behoorlik gewerk nie.

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The room was clean, but the bathroom facilities could be improved a lot.

The accommodation was clean, but the bathroom facilities could be improved a lot. The shower head was not working properly.

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Wagon Wheel Country Lodge 's response

Dear Gustav,

Thank you for taking the time to review your stay at Wagon Wheel. We have noted your comments. We start the bathroom revamp in January 2016 with the deluxe rooms first and work our way down to the standard rooms.

I hope you will visit us again to see the continued changed we are doing on a daily basis

Diana Koster

Wagon Wheel Country Lodge
Tjaart F - Dec 2013
Overall rating
Cleanliness
3/5
Service
3/5
Location
2/5
Safety
3/5
Value for money
3/5
Tjaart F
With partner

Kamers is netjies, maar klein.

Alles is goed gereël, maar ons moes lank wag vir kos in die restaurant en die kos was nie soos bestel is nie. Ontbyt was ook lekker.

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Rooms are neat, but small.

Everything was well arranged, but we had to wait a long time for food in the restaurant and the food was not as ordered. Breakfast was also nice.

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Wagon Wheel Country Lodge 's response

Dear Tjaart,

Thank you for the review. I have noted your comments and will look into the restaurant being slow and order not as you ordered. Please accept my apology in this regard.

Diana

Wagon Wheel Country Lodge
André F - Dec 2013
Overall rating
Cleanliness
4/5
Service
1/5
Location
2/5
Safety
3/5
Value for money
1/5
André F
With partner

Skoon en netjies, maar die diens kan beter.

Vir wat mens betaal, verwag jy meer.

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Clean and tidy, but the service could be better.

For what you pay, you expect more.

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Wagon Wheel Country Lodge 's response

Dear Andre,

Thank you for taking the time to review your stay. I am sorry you were not happy with your stay and that you felt more was needed for what you paid for.

We cater for all price brackets from our deluxe, standard, economy, self-catering and backpackers and we trust that guests book what they expect. Kindly note in our description we mention what each room has and pictures. I do apologise if we let you down.

Many thanks and I hope you will visit us again

Diana Koster.

Wagon Wheel Country Lodge
Adrinette M - Dec 2013
Overall rating
Cleanliness
3/5
Service
1/5
Location
2/5
Safety
1/5
Value for money
2/5
Adrinette M
Family with teenagers

Die verblyf was regtig baie basies.

Vir die oornagverblyf-tarief verwag 'n mens ten minste 'n koffie en suikersakkie. Daar was ook geen teelepels beskikbaar nie.

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The accommodation was really very basic.

For the overnight stay rate, one expects at least a coffee and sugar packet. There were also no teaspoons available.

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Wagon Wheel Country Lodge 's response

Dear Adrinette,

Thank you for your review, I appreciate the time you took to do this and bring to our attention. My apology that you did not receive a coffee pack as we supply this to all our rooms on a daily basis. I have taken this up with housekeeping to make sure it does not slip again.

Many thanks for your comment.
Diana

Wagon Wheel Country Lodge
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  • Capacity: 142 people
  • All ages welcome
  • Check-in: 14:00 to 00:00
    Check-out: 10:00
  • Address: N1 Beaufort West, Beaufort West, 6970, Western Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJGIzNThkZGEyLTIzOWEtNDcyNC04YzMyLTgzZjhkMDljZjk2Mg?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R900 per night, for 2 ppl 468 5 1 4 N1 Beaufort West Beaufort West 6970 Western Cape 021 201 8900 14:00-00:00 10:00 -32.334175388043 22.584629058838