Waterhouse Guest Lodge Muckleneuk
Review Summary
Brian D - Oct 2024
Overall rating
Very welcoming.
Ernst S - Oct 2024
Overall rating
Lekker oornag geriewe.
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Nice overnight facilities.
When we visit South African Hospital, we stay there for the past 3 years. Very comfortable, clean and everything you need is there. Top accommodation.
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Renee S - Sep 2024
Overall rating
Het alles wat jy nodig het, en baie privaat.
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Has everything you need, and very private.
Lovely peaceful break - was nice and warm inside as it was very cold outside.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie vir jou wonderlike resensie! Ons is bly om te hoor dat jy alles gehad het wat jy nodig gehad het en die vrede en privaatheid van jou verblyf geniet het. Dit is lekker om te weet dat die warm atmosfeer binne gehelp het om jou wegbreek nog meer gemaklik te maak, ondanks die koue weer buite. Ons hoop om jou gou weer te verwelkom!
Vriendelike groete,
Shevonne L - Aug 2024
Overall rating
Wonderful and very comfortable.
Waterhouse Guest Lodge Muckleneuk 's response
Thank you so much for your kind words! We're thrilled to hear that you found the space comfortable, neat, and well-located. It's great to know that you enjoyed the quiet atmosphere too. We hope to welcome you back again soon!
Lene' M - Aug 2024
Overall rating
Sal weer kom kuier, warm atmosfeer.
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Will visit again, warm atmosphere.
Exceeded expectation!
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie vir jou vriendelike woorde! Ons is bly dat jy die warm atmosfeer geniet het en dat ons jou verwagtinge kon oortref. Ons sien uit daarna om jou weer te verwelkom!
Daan H - Aug 2024
Overall rating
Netjies en veilig, heerlike atmosfeer.
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Neat and safe, great atmosphere.
Very neat, well located, will stay there again.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie vir jou mooi woorde! Ons is bly dat jy jou verblyf geniet het en ons plek netjies, veilig, en goed geleë gevind het. Ons sien uit daarna om jou weer te verwelkom!
Carol H - Jul 2024
Overall rating
Uitstekend.
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Outstanding.
Have stayed there before and it is very nice every time. Always tidy, friendly people and everything you need is there.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie vir die wonderlike terugvoer! Ons is bly om te hoor dat jy elke keer jou verblyf geniet het. Ons sien uit daarna om jou weer te verwelkom.
Zenda D - Jul 2024
Overall rating
Baie oulike plek. Dit was heerlik om daar te oornag. Alles wat jy nodig het.
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Very cute place. It was lovely to spend the night there. Everything you need.
Beautiful place. The room has everything you need and more. I can definitely recommend the Waterhouse Guest Lodge.
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Waterhouse Guest Lodge Muckleneuk 's response
Dankie vir jou pragtige resensie, Zenda Deysel! Ons is so bly om te hoor dat jy jou verblyf geniet het en dat jy alles gehad het wat jy nodig gehad het. Jou aanbeveling beteken baie vir ons. Ons sien daarna uit om jou weer by Waterhouse Guest Lodge te verwelkom!
Vriendelike groete.
Waterhouse Span
Thea L - Jun 2024
Overall rating
Heerlik!
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Delicious!
We had a wonderful happy time! Location - close to everything, tidy, so beautiful and peaceful and friendly service, delicious breakfast. We will definitely stay here again!
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Waterhouse Guest Lodge Muckleneuk 's response
Beste Thea,
Baie dankie vir jou pragtige terugvoer! Ons is verheug om te hoor dat jy 'n heerlike verblyftyd gehad het en dat jy ons ligging, netheid, rustige atmosfeer, vriendelike diens en ontbyt waardeer het. Ons sien uit daarna om jou weer by ons te verwelkom!
Vriendelike groete,
Waterhouse Span
Jopie L - Jun 2024
Overall rating
Briljant.
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Brilliant.
Very nice, thank you. It was amazing to get exactly what we expected.
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Waterhouse Guest Lodge Muckleneuk 's response
Beste Jopie,
Baie dankie vir jou wonderlike terugvoer! Ons is verheug om te hoor dat jy 'n briljante ervaring gehad het en dat alles aan jou verwagtinge voldoen het.
Ons sien uit daarna om jou weer by ons te verwelkom!
Vriendelike groete,
Waterhouse Span
Marissa M - Jun 2024
Overall rating
Voorkeurkeuse vir ZAH besoeke.
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Preferred choice for ZAH visits.
Perfect place to stay, thank you. I have difficulty walking, so was able to stop right in front of my door. Lina and the security guard even waited for me and helped me carry my luggage. Perfectly located opposite ZAH. It helps a lot that the check-in time is also 'flexible' for someone who might arrive late. The sherry in the room is a nice unexpected winter warmer.
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Waterhouse Guest Lodge Muckleneuk 's response
Beste Marissa,
Baie dankie vir jou positiewe terugvoer! Ons is verheug om te hoor dat jy 'n aangename verblyf gehad het en dat ons ligging en geriewe jou besoek aan ZAH vergemaklik het. Ons personeel streef daarna om altyd behulpsaam en vriendelik te wees, so dit is lekker om te hoor dat hulle jou kon bystaan.
Ons is bly dat jy die sherry geniet het - dit is net ons manier om die koue winterdae 'n bietjie warmer te maak. Ons hoop om jou binnekort weer by ons te verwelkom!
Vriendelike groete,
Waterhouse Span
Jannelie W - May 2024
Overall rating
Sien sterre.
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See stars.
2nd time we stay here, we can definitely recommend it.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie, Jannelie, vir jou terugvoer! Ons is bly om te hoor dat jy die verblyf geniet het en dat jy ons weer gekies het. Ons sien uit daarna om jou weer te verwelkom in die toekoms.
Groete Waterhouse
Edna K - May 2024
Overall rating
Nie my eerste keer om van die verblyf te gebruik, en sal vir seker weer.
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Not my first time to use the accommodation, and will for sure again.
Neat, clean and comfortable. Central to services desired.
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Waterhouse Guest Lodge Muckleneuk 's response
Dankie Edna vir jou terugvoering! Ons is verheug om te hoor dat jy weer jou verblyf by ons geniet het. Dit is wonderlik om te weet dat jy alles netjies, skoon en gerieflik gevind het, en dat ons ligging gerieflik vir jou was. Ons sien daarna uit om jou weer in die toekoms te verwelkom! Groete, Waterhouse Span
Odette D - May 2024
Overall rating
Comfort and detail to the T.
Read moreWaterhouse Guest Lodge Muckleneuk 's response
Thank you so much for your kind words and detailed review. We're delighted to hear that you had such a pleasant experience at Waterhouse Guest Lodge Muckleneuk. Providing comfort, privacy, and top-notch service to our guests is our priority, and we're thrilled that these aspects stood out during your stay. Your appreciation for the little touches, like the sherry and chocolate and the car wash, means a lot to us. We're glad to hear that you've found your favourite place to stay in Pretoria, and we look forward to welcoming you back on your next visit. Thank you once again for your thoughtful feedback. Regards, Waterhouse
Jacob V - Feb 2024
Overall rating
Uitstekend - Niks het ontbreek nie.
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Excellent - Nothing was missing.
Clean, tidy, conveniently located, and full of character!
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Waterhouse Guest Lodge Muckleneuk 's response
Goeie more Jacob
Ek is bly om te hoor dat jou ervaring uitstekend was! Ons streef daarna om skoon, netjiese en gerieflike verblyf aan te bied, en dit is fantasties om te weet dat ons doel bereik is. Ons waardeer jou terugvoering en sien daarna uit om jou weer te verwelkom in die toekoms. As daar iets spesifieks is wat jy geniet het, laat ons asb. weet. Baie dankie!
Groete
Chantelle
Waterhouse Span
Susra V - Jan 2024
Overall rating
Lekker. Soos altyd!
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Nice. As always!
It's the only guest house in Pretoria where I stay! Would recommend anytime! It's safe, clean and convenient! Nothing is ever too much trouble and the staff are very friendly!
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Waterhouse Guest Lodge Muckleneuk 's response
Dankie Susra vir jou wonderlike terugvoering! Ons is verheug om te hoor dat jy elke keer jou verblyf geniet en dat ons gastehuis jou voorkeur in Pretoria is. Dit is fantasties om te weet dat jy ons veiligheid, netheid en gerief waardeer. Ons is ook bly om te hoor dat ons personeel vriendelik is en altyd bereid is om te help. Ons sien uit daarna om jou weer te verwelkom!
Groete, Waterhouse Span
Petrus Salomon W - Sep 2024
Overall rating
Uitstekend.
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Outstanding.
Stayed and slept very well. Walking distance from hospital.
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Waterhouse Guest Lodge Muckleneuk 's response
"Baie dankie vir die mooi woorde! Ons is bly om te hoor dat jy lekker gebly en geslaap het. Ons waardeer dit dat jy ons stapafstand na die hospitaal uitlig, en hoop om jou weer in die toekoms te verwelkom."
Odette D - Aug 2024
Overall rating
Safe, clean and tranquil.
Waterhouse Guest Lodge Muckleneuk 's response
Thank you so much for your kind words and for being such a loyal guest! We're thrilled to hear that you've enjoyed your stays with us, and it's wonderful to know that Gladys has made each visit special. We look forward to welcoming you back for your fifth stay and many more in the future. Safe travels until then!
Wilna K - Apr 2024
Overall rating
Die lodge is so naby aan die ZAHospitaal, so dit was baie gerieflik.
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The lodge is so close to the ZA Hospital, so it was very convenient.
Our stay was very pleasant. It's not just ordinary guest house rooms. You are surrounded by beautiful gardens and put corners in front of different rooms. Great for hanging out outdoors or sitting and eating. I would recommend it to any visitor looking for accommodation.
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Waterhouse Guest Lodge Muckleneuk 's response
Dankie Wilna, dat jy jou ervaring deel! Dit klink asof jy 'n wonderlike verblyf gehad het. Dit is fantasties om te hoor dat jy die ligging gerieflik gevind het en dat jou verblyf aangenaam was. Die pragtige tuine en buitelug-sitareas moet beslis bygedra het tot die sjarme van jou verblyf. Jou aanbeveling spreek boekdele, en ek is seker dit sal nuttig wees vir ander wat akkommodasie in die area soek.
Groete
Waterhouse
Soezin K - Apr 2024
Overall rating
Great stay.
Waterhouse Guest Lodge Muckleneuk 's response
Thank you Soezin for the great review.
It was a pleasure hosting you.
Helgaleen O - Nov 2024
Overall rating
Heerlike, pragtige en skoon verblyf.
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Lovely, beautiful and clean accommodation.
Lovely, beautiful and clean accommodation, with a friendly welcome on arrival. I can definitely recommend it.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie vir jou pragtige terugvoer! Ons waardeer dit opreg en is bly om te hoor dat jy jou verblyf geniet het. Ons hoop om jou weer in die toekoms te verwelkom!
Lourens P - Feb 2024
Overall rating
Peace eenheid verblyf was fantasties.
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Peace unit accommodation was fantastic.
Arrival was pleasant. The local municipality was working on power and had not turned on the power until late at night. Management relocated us to Waterhouse Waterkloof where our stay was very pleasant.
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Waterhouse Guest Lodge Muckleneuk 's response
Dankie Lourens vir jou resensie! Ons is bly om te hoor dat jy die Peace-eenheid se verblyf fantasties gevind het en dat jou aankoms aangenaam was. Ons vra om verskoning vir die ongerief wat deur die plaaslike munisipaliteit se kragwerke veroorsaak is. Ons is verheug dat die bestuur jou kon herlokeer na Waterhouse Waterkloof, waar jou verblyf baie aangenaam was. Ons sien daarna uit om jou weer in die toekoms te verwelkom! Groete Waterhouse Span
Hercules D - Jul 2024
Overall rating
Rustig.
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Restful.
To share a shower geyser in winter is night!
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Waterhouse Guest Lodge Muckleneuk 's response
Dankie vir jou terugvoer. Ons waardeer jou eerlikheid en sal kyk hoe ons die probleem met die gedeelde stortgeiser kan verbeter, veral in die winter. Ons hoop om jou weer in die toekoms te verwelkom.
Anonymous Guest - Jan 2024
Overall rating
Nicola D - Apr 2024
Overall rating
Goed.
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Well.
We had to check in later than expected. I got in touch to see if it would be ok. I got a very curt answer. It was very bad for me because I was worried if we would be able to check in.
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Waterhouse Guest Lodge Muckleneuk 's response
Dankie vir jou terugvoering, Nicola Deyzel. Ons vra omverskoning vir die ongerief wat jy ervaar het met die inboekingproses. Ons waardeer jou eerlikheid en neem jou terugvoering baie ernstig. Ons sal ons interne prosesse hersien om soortgelyke situasies in die toekoms te voorkom. Ons hoop om jou weer in die toekoms van 'n beter diens te voorsien. As daar enige verdere vrae of bekommernisse is, kontak ons asb. direk. Ons sal graag wil help.
Groete
Waterhouse
Anina V - Dec 2023
Overall rating
Bo verwagting lekker.
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Better than expected.
Had a great stay, enjoyed the bed and aircon very much! Walking distance from hospital.
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Waterhouse Guest Lodge Muckleneuk 's response
Goeie dag Anina
Baie dankie vir die mooi resensie, ons waardeer die terugvoering.
Dit was 'n plesier om julle te gasheer!
Groete
Waterhouse
Fanie G - Aug 2023
Overall rating
Baie lekker gebly en skoon.
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Very nice stay and clean.
See stars.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie Fanie!
Susra V - Jul 2023
Overall rating
Uitstekend.
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Outstanding.
I have stayed with them quite a few times and have not regretted one day! I would recommend the place without hesitation.
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Waterhouse Guest Lodge Muckleneuk 's response
Susra, jy is net Engel.
Tesca S - Jul 2023
Overall rating
Baie lekker.
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Very nice.
Very neat, clean place. Will definitely stay there again.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie, Tesca. Dit was 'n plesier om jou te ontvang.
Susra V - Jun 2023
Overall rating
Ek sal enige tyd terugkeer en dit met 'n geruste hart aanbeveel.
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I would return anytime and recommend it with a heart.
I have had the privilege of staying in more than one unit and it has exceeded my expectations every time. The units are clean and tidy. The staff is very friendly and helpful. One feels safe and the unit is equipped with everything one could need.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie Susra dit is altyd net n plesier om jou te gasheer!
Susra V - Jun 2023
Overall rating
Uitstekende en vriendelike diens!
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Excellent and friendly service!
I slept over for one night and then twice again later. Each time in a different room. The rooms are clean, well equipped, have everything you could need. The reception is very friendly and helpful. I sleep over there every time I visit Pretoria and don't regret it once. The prices are reasonable and the accommodation definitely value for money! I would recommend it to anyone.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie Susra vir jou mooi resensie!
Ons is baie dankbaar .
Dit is altyd n plesier om jou te gasheer.
Groete
Mandy R - May 2023
Overall rating
Die personeel is baie vriendelik en behulpsaam. Die feit dat daar 'n sekuriteitswag was in die aand het my baie veiliger laat voel.
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The staff is very friendly and helpful. The fact that there was a security guard in the evening made me feel much safer.
One suggestion I can make - for the ladies with the hairdryers - the power point by the mirror was a slight "challenge". I would suggest putting a point by the mirror. Very tidy - good value for money - safe. With my husband being in the hospital and me having to go in and out alone in the evening, safety was important to me - great service received.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie Mandy vir jou mooi resensie en terugvoering.
Hoop om jou weer te gasheer.
Groete
Waterhouse Span
Freddie E - Apr 2023
Overall rating
Netjies en skoon met al die nodige toerusting vir self-catering.
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Neat and clean with all the necessary equipment for self-catering.
In a calm, quiet environment.
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Waterhouse Guest Lodge Muckleneuk 's response
Net n plesier om jou te gasheer.
Vriendelike opregte mense.
Altyd welkom terug.
Susan O - Mar 2023
Overall rating
Baie vriendelike en goeie diens.
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Very friendly and good service.
Rooms very neat and private. If you need cverslyf near Zuid Afrikaans Hospital, this is the best place to book.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie Susan vir die mooi boodskap.
Dit was n plesier om julle hier te he!
Groete
Freddie E - Mar 2023
Overall rating
Gerieflik, skoon en geen beurtkrag.
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Comfortable, clean and no load shedding.
All staff were very friendly and helpful.
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Freddie E - Mar 2023
Overall rating
Goed ontvang, netjies en veilige blyplek.
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Well received, neat and safe place to stay.
The place is serviced every day and a plus of course no load shedding due to its location.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie Freddie, dit was net 'n plesier om jou te gasheer. Jy is enige tyd weer welkom.
Mariana C - Mar 2023
Overall rating
Baie mooi plek met professionele en vriendelike werkers. Het hulle reeds vir vriende aanbeveel wat ook reeds daar oornag het.
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Very nice place with professional and friendly workers. Have already recommended them to friends who have also stayed there.
Have stayed here a few times due to family commitments at the Zuid Afrikaans Hospital. Really great service and a very good location. Really value for money.
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Waterhouse Guest Lodge Muckleneuk 's response
Goeie dag Mariana
Baie dankie vir die mooi resensie en aanbeveling van Waterhouse Gastehuis.
Ons waardeer dit opreg.
Groete
Waterhouse Span
Liezl N - Feb 2023
Overall rating
Baie aangename ervaring.
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Very pleasant experience.
The unit is beautifully neat and clean. We were very hospitably welcomed.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie Liezl, dit was net n plesier om jul gesin te huisves.
Chriszelda K - Dec 2023
Overall rating
Baie geniet veral na 'n lang reis. Ons het saamgestem ons sal weer daar wil bly.
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Much enjoyed especially after a long journey. We agreed we would like to stay there again.
We had a great stay and would recommend the place with a clear heart.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie Chriszelda, dit was 'n plesier om julle te gasheer!
Sakkie L - Oct 2023
Overall rating
Vriendelik, gasvry, en personeel baie respekvol.
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Friendly, hospitable, and very respectful staff.
Really enjoyed my stay at Waterhouse Guest Lodge. Conveniently located near ZAH Hospital. Hospitality from Chantelle and the other staff is of the highest quality.
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Waterhouse Guest Lodge Muckleneuk 's response
Goeie dag Sakkie
Baie dankie vir die mooi resensie!
Dit was net n plesier om julle te gasheer!
Groete
Waterhouse Span
De Wet B - Sep 2023
Overall rating
Puik blyplek.
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Great place to stay.
It was one of the best guesthouses I have ever stayed at. The garden and rooms are beautiful. Everything was clean and tidy, there was no problem whatsoever. The family room was not available because the geyser had erupted, so they gave us 2 rooms next to each other. Very close to evening Unisa and places to eat.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie De Wet!
Dit was net n plesier om julle te gasheer.
Groete
Waterhouse Span
Carina C - Jun 2023
Overall rating
Heerlike verblyf.
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Great stay.
We had a wonderful stay — rooms are large and well appointed. Would definitely recommend Waterhouse Guest Lodge Muckleneuk.
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Waterhouse Guest Lodge Muckleneuk 's response
Goeie dag Carina
Baie dankie vir die lieflike terugvoering ons waardeer dit opreg.
Groete
Waterhouse Span
Ernst S - Jun 2023
Overall rating
Slaap baie hier en soos gewoonlik netjies, skoon en gerieflik.
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Sleep a lot here and as usual neat, clean and comfortable.
Visit Zuid Afrikaans Hospital and is conveniently close, walking distance from all my appointments. Rooms are really very nice and provide everything needed for a nice warm sleep.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie Ernst vir jou puik terugvoering!
Dit is altyd n plesier om julle te gasheer.
Groete
Charles V - Aug 2023
Overall rating
Netjiese, veilige en waarde vir geld oornagfassiliteit met vriendelike personeel en 'n heerlike ontbyt.
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Neat, safe and value for money overnight facility with friendly staff and a delicious breakfast.
Maybe just throw loose mats in front of the bed, especially in winter on the cold floor tiles.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie Charles, vir die goeie terugvoering ons sal def kyk daar na!
Groete
Waterhouse
Amanda W - Apr 2023
Overall rating
Ons basies net da oorgeslaap, was in stad vir Steve se konsert.
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We basically just slept over, were in town for Steve's concert.
Friendly and helpful staff, neat and clean.
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Waterhouse Guest Lodge Muckleneuk 's response
Goeiedag Amanda
Baie dankie vir die resensie en terugvoering.
Dit was n plesier om julle groep te gasheer!
Groete
Waterhouse
Denise C - Apr 2023
Overall rating
Inklokreëls nie nagekom nie.
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Check-in rules not observed.
I made the reservation much earlier in the year and called last week just to make sure everything was still in order for our stay. I spoke to someone and she confirmed everything. I specifically asked about the check-in time and she said we could come in anytime from 12:00 to 12:30. I said we would be there at the normal time, 14h00. When we arrived just after 2 pm Jeanette welcomed us kindly, took our friends to their room and us to ours. She apologized that the room was not ready yet. We couldn't even put our bags down because there were towels on the floor and dirty glasses and mugs everywhere. There was even a used patch on the bedside table. We just waited outside on the porch, but we were in the cleaner's way and we couldn't wait with our friends, because they took a nap. The room wasn't ready until 3:15. I called the number but it went straight to voicemail.
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Waterhouse Guest Lodge Muckleneuk 's response
Goeiedag Denise
Baie dankie vir jou terugvoering.
Ek wil graag om verskoning vra.
Een van ons personeel het nie opgedaag vir werk nie en was die oorsaak dat kamer nie betyds klaar was nie.
Ek hoop julle het die konsert geniet!
Groete
Waterhouse
Karin B - Nov 2022
Overall rating
Baie gerieflik en uitstekend geleë.
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Very comfortable and excellent location.
Many thanks to the staff at Waterhouse Guest Lodge Muckleneuk. We were warmly welcomed and immediately felt at home. Room was very neat and clean. Site is 100% secure. Will definitely use the guest house again.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie Karin vir jou wonderlike terugvoering. Hoop om julle gou weer te verwelkom. Groete,
Waterhouse Span
Helgaleen O - Nov 2022
Overall rating
Rustig en pragtig.
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Peaceful and beautiful.
It is a clean, peaceful atmosphere with excellent and friendly service.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie, Helgaleen. Dit was net n plesier om julle te gasheer. Hoop om julle gou weer terug te verwelkom.
Groete,
Waterhouse Span
Elsie H - Oct 2022
Overall rating
Wonderlike Gasvryheid.
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Wonderful Hospitality.
Thank you very much for the concession, while it was raining so much and the tension at the hospital was running high. It was reassuring to know that I had a place where I could recover!
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie Elsie vir jou vriendelike terugvoering!
Dit was net n plesier om jou te huisves.
Groete
Waterhouse Span
Silvino D - Oct 2022
Overall rating
See stars.
Waterhouse Guest Lodge Muckleneuk 's response
Good day Silvino, thank you so much it was an absolute pleasure hosting you. We appreciate your star ratings.
Regards,
Waterhouse
Nolene H - Sep 2022
Overall rating
We had a wonderful stay at Waterhouse Guest Lodge.
Waterhouse Guest Lodge Muckleneuk 's response
It is a great pleasure to read your review.
Thank you so much.
Hope that you will revisit soon.
You are lovely guests.
Regards,
Waterhouse
Cornelia N - Aug 2022
Overall rating
Fantasties.
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Fantastic.
Very hospitable and breakfast was delicious!
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Waterhouse Guest Lodge Muckleneuk 's response
Goeie dag Cornelia
Baie dankie vir die resensie!
Dit was n plesier om julle te huisves.
Pragtige dierbare mense!
Groete
Willie P - Aug 2022
Overall rating
Rustig.
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Restful.
It is very well located near the hospital.
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Waterhouse Guest Lodge Muckleneuk 's response
Goeie dag Willie
Dit was n eer om julle te he by ons!
Groete
Waterhouse
Jannelie W - May 2022
Overall rating
Besoek vir kinders se sport.
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Visit for children's sports.
See stars.
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Waterhouse Guest Lodge Muckleneuk 's response
Goeiedag Jannelie
Baie dankie vir die sterre dit was 'n plesier om julle te gasheer.
Groete
Gerrit R - Apr 2022
Overall rating
Skoon, netjies en voel spesiaal.
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Clean, tidy and feels special.
Beautiful place. Rooms are clean and tidy. Feel safe and special.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie Tharia, vir jou spesiale resensie.
Groete, Waterhouse Span.
Neil L - Apr 2022
Overall rating
Excellent hosts, first class accommodation and great breakfast.
Waterhouse Guest Lodge Muckleneuk 's response
Thank you Neil for the wonderful review.
It was a pleasure hosting you.
Sw S - Feb 2022
Overall rating
Baie aangenaam.
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Very pleasant.
Very satisfied, will definitely come again.
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Waterhouse Guest Lodge Muckleneuk 's response
Goeie dag
Baie dankie vir die kort en kragtig mooi resensie !
Dit was n plesier om julle te gasheer.
Groete
Ernst S - Jun 2022
Overall rating
Strategies baie lekker. Sal dit weer gebruik en aanbeveel.
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Strategically very nice. Will use again and recommend.
Although we were moved to another room, we were not only impressed with the room, but were also kindly received by the owner and staff.
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Waterhouse Guest Lodge Muckleneuk 's response
Liewe Ernst
Baie dankie vir jou vriendelike terugvoering.
Dit was n plesier om julle te gasheer!
Groete
Waterhouse
Mariska F - Nov 2022
Overall rating
Gemaklik en rustig.
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Comfortable and peaceful.
For a one night sleep over for sports it was perfect.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie Mariska vir jou terugvoering. Dit was n plesier om jou gesin te gasheer.
Groete,
Waterhouse
Ina B - Sep 2022
Overall rating
Daar is nie lugverkoeling of 'n waaier nie.
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There is no air cooling or a fan.
The kitchen was full of cockroaches.
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Waterhouse Guest Lodge Muckleneuk 's response
Goeiedag Ina
Baie dankie vir die terugvoering, ons gaan dadelik kyk na die probleem.
Ek vra ook om verskoning vir die ongerief dat daar nie 'n waaier in kamer was nie.
Ons het waaiers met aanvraag en van die kamers het lugverloeling.
Weereens jammer oor die ongerief.
Groete
Waterhouse
Eleni G - Jul 2022
Overall rating
Baie geniet en ontspannend. Baie mooi kamers.
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Very enjoyable and relaxing. Very nice rooms.
Garden was beautiful and neat. Staff extremely friendly and helpful when my child fell ill. Apart from the location, it was a fantastic stay.
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Waterhouse Guest Lodge Muckleneuk 's response
Goeie dag Eleni,
Baie dankie dit was n plesier om julle te gasheer!
Groete,
Waterhouse Span
Michael S - Jul 2022
Overall rating
Net oornagplek gesoek naby Voortrekkermonument. Was op 'n "roadtrip" om kinders bietjie van hulle land te wys.
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Just looking for a place to stay near Voortrekker Monument. Was on a "road trip" to show children a bit of their country.
I can't say anything wrong about the stay. The rooms were nicely furnished. The bed was lovely with a warm blanket and electric blanket already on. The master bedroom was large. The bathroom stylish and the single beds room small but also nicely done. The children complained that the people next to their room were talking very loudly. I was just unhappy about the environment. The accommodation was city center and not many safe restaurants or take-aways found in the area, 10 km radius.
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Waterhouse Guest Lodge Muckleneuk 's response
Goeiedag Salome
Baie dankie vir jou resensie dit was 'n plesier om jou te gasheer.
Muckleneuk is 2 km, 2-minute van Groenkloof area wat baie veilig is.
Hoop dat julle die uitstappie geniet.
Groete
Waterhouse
Elzabe M - Jul 2021
Overall rating
It is said that home is not a place, it's a feeling. I felt spoiled at Waterhouse Guest Lodge.
Waterhouse Guest Lodge Muckleneuk 's response
Thank you Elzabe for the great review it was a pleasure hosting you.
What a wonderful person you are!
Regards
Waterehouse Team
Carol H - Jun 2021
Overall rating
Fantasties.
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Fantastic.
I can only say to anyone who also wants to stay there, you won't make a mistake. From our arrival to our departure we received very good service. Chantelle and her staff are friendly and very helpful. She went out of her way to make us feel welcome. It's a beautiful place, neat and very peaceful. You are close to everything you could need. We will definitely stay there again.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie Carol vir die mooi resensie dit was n plesier om julle te gasheer!
Julle is wonderlike mense!
Groete Waterhouse Span
Annerietha D - Jan 2021
Overall rating
Nog die lekkerste plek waar ons oornag het. Fantasties!
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Still the nicest place we spent the night. Fantastic!
The rooms were so nice and clean. Quiet and the staff were so eager to hear if everything was ok. Would recommend Waterhouse to anyone.
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Waterhouse Guest Lodge Muckleneuk 's response
Goeie dag Annerietha
Baie dankie vir jou terugvoering en pragtige resensie.
Dit was 'n absolute plesier om julle te gasheer.
Groete
Waterhouse Span
Petro P - Jan 2021
Overall rating
Veilig en bekostigbaar.
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Safe and affordable.
Excellent location near the hospital.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie Petro vir jou puik terugvoering.
Ons as span waardeer dit.
Hoop julle Sal weer Gebruik maak van ons!
Groete
Waterhouse Span
Jaco L - Oct 2021
Overall rating
Oornagverblyf in Pretoria - heerlik gebly!
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Overnight stay in Pretoria - wonderful stay!
Beautiful rooms, well equipped and the most beautiful garden that greets you when you go to have breakfast! We had a wonderful stay, thank you very much!
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Waterhouse Guest Lodge Muckleneuk 's response
Goeie dag Lizelle,
Waterhouse Guest lodge wil vir jou ook bedank vir die vriendelike mooi resensie!
Dit was 'n plesier om julle te gasheer!
Julle is enige tyd terug welkom.
Groete.
Werner L - Feb 2021
Overall rating
Amazing guesthouse that was perfect for me and my fiance.
Edna K - Jun 2021
Overall rating
Baie gerieflik en sentraal en veilig. Lekker warm en netjies.
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Very comfortable and central and safe. Nice and warm and neat.
Very grateful for the guest house that I have visited many times, and booked relatives of patients who had to be hospitalized. The small but simple kitchen is very handy for self-catering, but a kitchen sink is necessary.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie Joseph vir die mooi resensie!
Ons wil jou bedank dat jy altyd by ons bespreek.
Daffodil is een van ons gewildste kamers ons sal defnitief daarin kyk.
Let wel ons het ander kamers met kombuiswasbakkies.
Julle is altyd welkom by ons!
Waterhouse Guest Lodge
Brett N - Mar 2021
Overall rating
We had a very enjoyable long weekend and will return.
Waterhouse Guest Lodge Muckleneuk 's response
Good day Brett
Thank you so much for your feedback we appreciate it so much.
Was an absolute pleasure hosting you and your family.
Regards,
Chantelle
Chanelle P - Feb 2021
Overall rating
Lekker verblyf.
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Nice stay.
Very nice stay thank you.
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Waterhouse Guest Lodge Muckleneuk 's response
Goeie dag Chanelle
Ons is so bly julle het lekker gebly.
Dit was n plesier om julle te gasheer.
Groete
Waterhouse Span
Ilse V - Apr 2021
Overall rating
Goeie ligging maar huis kort skoonmaak.
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Good location but house needs cleaning.
Very centrally located.
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Waterhouse Guest Lodge Muckleneuk 's response
Goeiedag Ilse
Baie dankie vir jou ondersteuning by Waterhouse Guest Lodge in Muckleneuk!
Dankie vir jou terugvoering ons waardeer dit.
Groete
Waterhouse Span
Zetta V - Mar 2021
Overall rating
Comfy and welcoming.
Waterhouse Guest Lodge Muckleneuk 's response
Morning
Thank you for staying at Waterhouse Guestlodge!
We appreciate you feedback and will definitely look into it.
Hope to welcome you back soon!
Regards
Chantelle
Debbie D - Nov 2021
Overall rating
Verwag meer vir die prys.
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Expect more for the price.
Room was not ready on time, place was dirty. Crockery and glasses were dirty from previous people's fingerprints. Carpet in room gives a very dirty feeling ─ marks everywhere, hair on the floor, the stairs to the room are uneven and uncomfortable to walk against the lake with plants.
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Waterhouse Guest Lodge Muckleneuk 's response
Goeie dag Debbie
Baie dankie vir jou terugvoering.
Let wel dat ons klok in tyd eers 14:00 is.
Ek verneem dat jy al voor 12:00 by gastehuis opgedaag het .
Dit maak dit baie moeilik vir skoonmakers om alles 100% reg te kry.
Groete
Tina G - Nov 2020
Overall rating
Baie dankie.
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Thank you very much.
Everything was 100% and conveniently opposite Zuid-Afrikaans Hospital.
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Waterhouse Guest Lodge Muckleneuk 's response
Ons wil julle ook bedank !Dankie vir die bespreking by Waterhouse Guest Lodge in Muckleneuk.
Dit was n plesier om julle te gasheer!
Groete
Waterhouse Span
Hanlie P - Nov 2020
Overall rating
'n Heerlike blaaskans!
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A wonderful break!
It was a very pleasant overnight experience. The staff were always friendly and helpful and the rooms impeccably clean and very comfortable. Thank you very much for the sherry, coffee, tea and biscuits and fresh milk in the fridge. The atmosphere is quiet and peaceful, thanks to the thick walls, the traffic did not disturb in any way. We can recommend the breakfast, it was delicious. A beautiful place, we will definitely go again!
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Waterhouse Guest Lodge Muckleneuk 's response
Goeie dag Hanlie
Baie dankie dat by Waterhouse Guest Lodge in Muckleneuk kom bly het.
Dis altyd lekker om so sulke goeie terugvoering van n gas af te kry!
Ons waardeer dit !
Baie dankie vir die mooi boodskap!
Hoop julle sal weer terug kom !!
Groete
Waterhouse Span
Ninette L - Oct 2020
Overall rating
Tranquil surroundings.
Petru B - Dec 2020
Overall rating
Waarde vir jou geld, uitstekende diens!
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Value for money, excellent service!
Affordable accommodation. Friendly, helpful service! Management and staff were willing to go the extra mile with us. In a difficult time it was truly a home from home. Many thanks, we appreciate your hospitality!
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Waterhouse Guest Lodge Muckleneuk 's response
Goeie dag Annalise
Dankie vir die mooi resensie en terugvoering ons as 'n span by Waterhouse Guest Lodge waardeer dit opreg.
Dit was regtig 'n plesier om julle by ons te he.
Groete en strekte vir die tyd.
Riette L - Mar 2020
Overall rating
Vriendelike diens, bereid om wysiging te maak.
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Friendly service, willing to make amends.
Was surprised at good service. Peaceful atmosphere, couldn't imagine being in the city. We unexpectedly had to stay an extra night and we had no problem booking another night. Very good service.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie vir jou mooi boodskap in tye soos die help positiwiteit vir klein besighede.
Laat positiwiteit heers.
Julle is enige tyd welkom terug.
Groete
Chantelle
Steven V - Jan 2020
Overall rating
Baie lekker en skoon.
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Very nice and clean.
Very close to the hospital.
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Joanne M - Mar 2020
Overall rating
Pleasant stay.
Waterhouse Guest Lodge Muckleneuk 's response
Good day Joanne
Thank you for informing us and we will look into it.
Regards
Chantelle
Kate O - Dec 2019
Overall rating
Wonderful!
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Wonderlik!
Pragtige plek met pragtige slaapkamers en die tuin is pragtig! Het nie gevoel asof ek in die stad was nie! Sal dit beslis aanbeveel!
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Waterhouse Guest Lodge Muckleneuk 's response
Thank you for your kind words!
Your are welcome back anytime!
Regards
Waterhouse Team
Hester V - Aug 2019
Overall rating
Veilig en gerieflik geleë.
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Safe and well-located.
See stars.
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Leanie R - Jul 2019
Overall rating
Heerlik gebly! Pragtige plek en baie rustig.
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Great stay! Beautiful place and very peaceful.
Highly recommended. Located very close to ZAH. Beds sleep great and stay was generally fantastic.
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Gerhard K - Mar 2019
Overall rating
Ons het dit baie geniet.
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We enjoyed it very much.
It is a place to visit. Everything is great.
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Nina V - Feb 2019
Overall rating
Baie rustig, sal nie sê jy is daar in die middel van die besige stad nie.
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Very peaceful, one would not say you're in the middle of the city.
Very neat, pretty garden, beautiful room, very calm atmosphere. Will recommend Waterhouse Guest Lodge anytime.
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Gerhard K - Feb 2019
Overall rating
Absoluut puik.
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Absolutely excellent.
Waterhouse Guest Lodge offers everything a guest expects. My wife and I have been there before and will definitely go back.
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Waterhouse Guest Lodge Muckleneuk 's response
Goeie More Gehard,
Baie dankie vir die mooi kommentaar oor julle verblyf by ons Gastehuis ons waardeer dit.
Ons is bly dat julle dit so geniet het by ons en ons sien uit daarna dat julle weer kom bly by ons.
Carla
Ane K - Jan 2019
Overall rating
Besonders!
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Especially!
It was the best guest house I have ever stayed in, friendly staff and beautiful rooms! Will definitely go back and recommend to friends. 5 star!
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Willem O - May 2019
Overall rating
Stil en rustig.
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Quiet and peaceful.
Ontang friendly and professional. Peaceful and delicious breakfast.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie vir die mooi boodskap, bly julle het dit geniet by Waterhouse Guest Lodge.
Groete,
Chantelle
Annelize A - Sep 2019
Overall rating
Aangenaam.
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Pleasant.
Little maintenance needed in room. Asked for the room we had last time with shower because older lady can't bathe. Then we got a room with a bath.
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Erica B - Apr 2019
Overall rating
Baie rustig.
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Very relaxing.
It was very nice and quiet to stay here. My husband had to stay in hospital and the guesthouse was so close to the hospital. I walked over there, except for night visit. Will definitely stay here again if one day we are in that area again. Thank you very much.
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Manie K - Mar 2019
Overall rating
Baie goed geleë, diens was uitstekend.
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Very well located, service was excellent.
We had a great stay, very central, but still peaceful. Everything was neat and clean. Staff were very helpful. Parking was good and safe.
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Annemarie H - Oct 2019
Overall rating
Waterhouse het voldoen aan ons behoeftes.
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Waterhouse met our needs.
Our room was neat and comfortable. The location is excellent for hospital matters. Everything was there as promised except the dressing gowns as described on the website. Can be recommended.
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Chifarai D - Jan 2019
Overall rating
The only challenge is that l stayed there when they were closed so l could not really rate their customer service.
Derick S - Jun 2019
Overall rating
Adequate for my purpose.
Michael B - May 2019
Overall rating
Very pleasant and comfortable accommodation.
Lauren D - Jan 2019
Overall rating
Pleasant stay.
Danie L - Mar 2019
Overall rating
Baie goed van diens tot slaap.
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Very good from service to sleep.
Everything to our liking. Can and will recommend and use them again.
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Gerhard K - Dec 2018
Overall rating
Absoluut puik.
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Absolutely wonderful!
Waterhouse is very well located and has everything that you need. A lovely place to stay.
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Andre D - Sep 2018
Overall rating
Gaste se versorging is hoog op hul prioriteit.
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Guest care is high on their priority.
This guest house is professionally managed and everything is 100% in place. The buildings as well as the garden are painstakingly neatly maintained and the delicious smell of star jasmine in the garden calms one down when the plants are watered in the afternoon. The rooms offer exactly what one needs with top quality linens and beds. The coffee station has delicious instant coffee with Old Brown Sherry as an extra treat. My room opened onto a wooden deck leading to the garden, with your own outdoor table and chairs. Would definitely recommend the guest house again. I was there on a business trip.
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Waterhouse Guest Lodge Muckleneuk 's response
Goeie Middag Andre,
Eerstens baie dankie vir die mooi kommentaar wat jy gelewer het oor ons gastehuis, ons waardeer dit opreg.
Ons is bly dat jy jou verblyf geniet het by ons gastehuis.
Ons wil deffentief die atmosfeer skep waarby 'n mens in n mooi kamer bly en voel of jy tuis is.
Carla
Anzel J - Sep 2018
Overall rating
Die Waterhouse Guest Lodge is ongelooflik mooi en veilig. Vir seker 'n plek waar ons weer sal oornag.
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The Waterhouse Guest Lodge is incredibly beautiful and safe. For sure a place where we will spend the night again.
This place is definitely value for money and remains one of the most beautiful guesthouses I have visited in my life. The decor and atmosphere is out of this world and I'm not even talking about the services.
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Waterhouse Guest Lodge Muckleneuk 's response
Goeie dag Anzel,
Baie dankie heel eerstens vir die goeie kommentaar wat julle gelewer het oor ons Gastehuis.
Ons waardeer dit en is verseker bly dat julle n tuiste hier by ons gevind het.
Saam met die dekor wat ons skep wil ons mense ook tuis laat voel.
Ons is bly dat ons dit kon skep het vir julle.
Carla
Anna Marie S - Aug 2018
Overall rating
Heerlik, rustig en mooi.
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Lovely, peaceful and beautiful.
Very nice, peaceful and safe environment to stay. Clean, tidy and staff very friendly and helpful. Would recommend to anyone for an overnight stay anytime, rates extremely fair, will definitely use again and again.
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Waterhouse Guest Lodge Muckleneuk 's response
Goeie middag Anna Marie,
Baie dankie vir die mooi kommentaar oor jou verblyf by ons gastehuis, ons wardeer dit baie.
Ons sal jou verseker weer as n gas wil he dit is wat ons vir alle gaste wil skep dat jy n tuiste by ons vind.
Carla
Reneatte B - May 2018
Overall rating
Rustig.
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Tranquil.
This place was very tranquil. Excellent customer service! All the staff were always friendly and helpful. It is the best guest house I have ever visited.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie vir die goeie kommentaar ons waardeer dit opreg.
Ons misie is om dit so te maak dat jy tuis voel en ontspan terselftetyd.
Ons is baie bly ons kon dit moontlik maak vir julle.
Groete Carla
Jess M - Feb 2018
Overall rating
Friendly, helpful staff, very comfortable accommodation!
Greg S - Apr 2018
Overall rating
Baie skoon plek met baie goeie kliëntediens en veilig.
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Very clean place with very good customer service and safe.
Waterhouse is a very clean and safe place. The managers immediately attended to my requests and were very helpful. The staff in general were very friendly and helpful. The location is perfect for people visiting ZAH and surrounding area. I would recommend Waterhouse to anyone in the area.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie eerstens vir die fantasies komentaar oor ons gastehuis en jou verblyf by ons.
Dit is vir ons baie lekker om gaste altyd tuis te laat voel.
Ons waardeer opreg die goeie komentaar.
Carla
Elgin M - Oct 2018
Overall rating
Waarde vir geld.
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Value for money.
Very neat. Clean and quiet, will recommend.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie vir jou mooi kommentaar oor ons Gastehuis ons is bly dat julle geniet het.
Carla
Annelize A - Sep 2018
Overall rating
Swak kommunikasie.
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Poor communication.
After arrival we said we have to pay for breakfast. No say reception, it's included. At breakfast, it is not said in advance what the cheaper breakfast includes. Every guest house is different. They probably assume you know. The next day I get an email that I owe R90 for breakfast. Price includes breakfast and that's it. If a person does not want breakfast, they take it away.
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Waterhouse Guest Lodge Muckleneuk 's response
Annelize baie dankie vir jou kommentaar oor die verblyf by ons.
Ons se by voobaat jammer oor die onaangenaamheid wat julle ervaar het in terme van die onbyt.
Ons sal daaraan werk en deffentief ons kommunikasie in verband met onbyt verbeter en verskerp.
Ek het ook met die person gepraat wat julle inbespreek het om seker te maak oor die aspek.
Groete,
Carla
Winifred F - Jun 2018
Overall rating
Baie gerieflik en gemaklik.
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Very convenient and comfortable.
The accommodation was very convenient and comfortable. My husband was in Jacaranda Hospital and it was simple to drive back and forth. Peroneel was very friendly. Thank you very much.
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Waterhouse Guest Lodge Muckleneuk 's response
Goeie dag Winifred,
Baie dankie vir die goeie kommentaar oor ons gastehuis ons waardeer dit.
Vir alle hospital mense wil ons die gevoel skep dat te midde van stresvol omstandighede hier by ons nogsteeds soos huis moet voel.
Carla
Esna B - May 2018
Overall rating
Baie lekker en rustige omgewing gewees om te oornag.
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Very nice and peaceful environment for an overnight stay.
It was a lovely place and we enjoyed our stay a lot. It was also nice and close to the Jakaranda hospital where we had to be early the next morning.
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Nicoletta K - Jan 2018
Overall rating
Baie netjiese plek met baie vriendelike en behulpsame werkers.
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Very neat place with very friendly and helpful workers.
Waterhouse Guest Lodge is a very neat place, and an oasis in Pretoria for foreigners. I am very impressed with the workers, very friendly, they go out of their way to help guests. Will definitely stay there again and recommend it to friends too.
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Deon V - Apr 2018
Overall rating
Billik, sentraal en netjies.
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Fair, central and tidy.
Very good, central, neat and clean and the service was friendly. Will stay there again if the opportunity arises.
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Jolandie B - Nov 2018
Overall rating
Het regtig lekker geslaap en was stil.
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Slept well and it was quiet.
Friendly helpful staff. The room was clean and neat. They could perhaps pay some more attention to the security of the wooden door for the room.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie vir jou kommentaar oor ons Gastehuis ons is bly julle het die verblyf by ons geniet .
Ons sal na die veiligheid opsies kyk om die kamers net bietjie meer veiliger te maak.
Carla
Adriaan K - Sep 2018
Overall rating
Ons is rustig
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We are calm
We couldn't sleep at all, dogs barking all night.
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Waterhouse Guest Lodge Muckleneuk 's response
Baie dankie vir die kommentaar wat jy gegee het oor die verblyf.
Ons is jammer oor die bure se hond wat julle wakker gehou het.
Carla
Hannie V - Oct 2017
Overall rating
Lekker rustig en veilig.
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Nice and quiet and safe.
Rooms spacious. In Magnolia, the bathroom is a bit narrow for a person with a walking frame and crutches. Well located.
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Tanya D - Oct 2017
Overall rating
Netjies, vriendelik en skoon.
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Neat, friendly and clean.
See stars.
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Hannie V - Sep 2017
Overall rating
Gerieflik skoon en ligging gerieflik na by die hospitaal en veilig.
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Comfortable clean and location convenient to the hospital and safe.
Rooms very comfortable. Toilet facilities for a person with a walking frame or crutches inconveniently accessible.
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Annemieke N - Mar 2017
Overall rating
Pragtige gastehuis, heerlik gebly! Ontbyt is ook heerlik.
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Beautiful guesthouse, lovely stay! Breakfast is also delicious.
Beautiful guesthouse, friendly staff, felt very safe. Will definitely stay here again!
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Henriette V - Sep 2017
Overall rating
Rustig en vol karakter.
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Quiet and full of character.
Very pleasant and stylish. Just beware of confusion - there are two sister guesthouses with the same name but in different areas.
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Janine W - Oct 2017
Overall rating
Ideale verblyf vir hospitaalbesoekers.
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Ideal accommodation for hospital visitors.
Clean and tidy setup with everything you need. Perfect location for visitors to the Zuid Afrikaans Hospital.
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Tanya V - Jan 2017
Overall rating
Heerlik dankie.
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Lovely thank you.
Wonderful place. Spacious ideal for bigger kids.
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Isobel E - Aug 2016
Overall rating
Gorgeous, no other words needed.
Waterhouse Guest Lodge Muckleneuk 's response
Dear Sir/Madam,
Thank you so very much for the email you sent complimenting Waterhouse Guest Lodge. I know that you are very busy and much appreciate the time that you took to let us know that we are doing a great job for you.
I will be sure to pass along your kind words as it helps us when we know we have truly made a difference to those we serve each and every day. You are the type of customer we look forward to helping every day and make our jobs enjoyable.
Kindest regards,
Richard
Hester N - Aug 2016
Overall rating
Ons het rustig geslaap en veilig gevoel en alles was puik, baie dankie.
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We had a peaceful night's sleep, felt safe and everything was excellent, thank you.
My husband and I are from Tzaneen and stayed in one of your rooms for one night. My husband had to be at the Zuid-Afrikaanse Hospital early the next morning so we didn't have breakfast. We have been in many accommodation places and holiday resorts in our 28 years of marriage and our opinion is that Waterhouse Guest Lodge is very clean, neat, friendly and met all our needs. We give you 10 out of 10! Thank you very much and may God bless you. See you soon! (We have to go back to the hospital soon).
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Evert K - Jun 2016
Overall rating
Gerieflik, skoon en gasvry.
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Comfortable, clean and hospitable.
I always felt safe. It is close to Brooklyn Mall for all your shopping and restaurant needs.
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Lida R - May 2016
Overall rating
Dit wat fantasties!
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That's fantastic!
Will use them again, it was very pleasant to stay there.
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Gerda G - Oct 2016
Overall rating
Gerieflik en ligging perfek naby ZA hospitaal.
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Comfortable and great location close to ZA hospital.
The electric plug for the microwave, fridge and kettle did not connect well. Was disappointed when the fridge went off and was not switched on for us. The floor of the kitchen was not very clean.
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Renske P - Feb 2016
Overall rating
Baie oulik!
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Very cute!
We really liked our room, it was very neat and beautiful! The only negative was that our shower didn't work, the patent on the wall was broken and we only had enough coffee for one cup.
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Anonymous Guest - Oct 2016
Overall rating
Guest house has different rooms and must show what is name of room "Lavender" and must show what is photo of room.
I would like to look at the photo and choose the exact room, bathroom and kitchen that I want.
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Jan Z - Feb 2016
Overall rating
Gezellige slaapplaats.
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Cozy place to sleep.
A cozy place to sleep with nicely furnished rooms.
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Annette M - Oct 2016
Overall rating
Swak!
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Poor!
The rooms were neat. The breakfast was a disappointment! There wasn't even enough tables set for the amount of guests having breakfast! We stayed 2 nights. There was no filter coffee. According to the other guests, who stayed the whole week, the excuse was that it was finished. How hard can it be to walk across the road to buy some more? The bacon was finished. That I also don't understand. You can freeze enough supplies and make sure that you have enough available. The management was really poor. Waterhouse is in a lovely location and you can just walk across to the Zuid Afrikaanse Hospitaal. We were convinced that the management is responsible for the poor service.
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Anonymous Guest - Mar 2016
Overall rating
Beautiful place very tidy with a few small mistakes.
Waterhouse Guest House is a 'little gem' very beautiful! Safety is a problem especially for our family from the countryside. We checked in at around 3:30pm and were greeted by a lady who spoke broken English but still managed the tasks to the best of her ability. We were booked in a family room, very close to another room. When we are in the bathroom we could hear the people next door and I believe vica versa. The room had a peculiar smell whether it's urine or old smoke smell I'm not sure but suggest it needs attention. We were already out early in the morning and could not locate anyone in the office either. Small things but still need some attention.
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Mariaan P - Sep 2015
Overall rating
Baie geniet, netjies en veilig. Goeie kliëntediens.
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Very enjoyable, neat and safe. Good customer service.
Enjoyed breakfast and rates for breakfast very reasonable. Good service received and place clean and tidy.
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Lukas M - Aug 2015
Overall rating
Heerlike oornag verblyf in 'n rustige en veilige omgewing.
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Wonderful overnight stay in a peaceful and safe environment.
I was looking for overnight accommodation for me and my husband and I am happy to say that I hit a diamond in the rough in Waterhouse Guest House. The location of the guest house was nice and central for what we wanted to do and we felt very safe in the peaceful surroundings. The room is very well equipped with tasteful decor. We enjoyed a delicious breakfast in the morning before we left and although it is not a buffet breakfast it was delicious. All the staff we dealt with were friendly and helpful with a smile. I will definitely use Waterhouse again if we need to spend the night in the area again.
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Retha B - Apr 2015
Overall rating
Baie aangename verblyf, skoon, netjies en baie veilig.
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Very pleasant stay, clean, tidy and very safe.
It was truly a wonderful experience and I will definitely use the guest house again. It is stylish and feels very much like my own home.
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Nico K - Mar 2015
Overall rating
Ruim kamers, luukse verblyf en briljante kliëntediens.
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Spacious rooms, luxurious accommodation and brilliant customer service.
We were definitely very impressed with our accommodation, spacious rooms with a wonderful veranda where you can sit and hang out - you forget you are actually in the city. Customer service was fantastic and was greeted with a friendly smile. Would definitely recommend Waterhouse to anyone making an overnight or business visit to PTA.
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Aart D - Dec 2015
Overall rating
Zeker een mooi verblijf.
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Definitely a nice stay.
A very nice, peaceful B&B, cozy and well central in Pretoria, easy to reach and a good base for sightseeing in Pretoria.
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Juanita W - Dec 2015
Overall rating
Baie rustig. Kamers mooi en dekor fantasties. Personeel vriendelik en hulpvaardig.
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Very calm. Rooms nice and decor fantastic. Staff friendly and helpful.
Very calm. Rooms nice and decor fantastic. Staff friendly.
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Angelique K - Nov 2015
Overall rating
Stoep nie skoon nie.
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Sidewalk not clean.
The porch area needs a wash and furniture on the porch was dirty.
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Claudette S - May 2015
Overall rating
Such a peaceful environment and atmosphere.
Efraim V - Apr 2015
Overall rating
Sal die gastehuis aanbeveel.
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Would recommend the guest house.
Atmospheric accommodation with nice decor. Reasonable breakfast. Reception friendly, helpful.
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Werner E - Feb 2015
Overall rating
Skoon en netjies.
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Clean and tidy.
I spent the night with my wife and 4 children in two rooms and it was clean and tidy. I was under the impression that the cost included breakfast, but it did not. However, the staff served us a nice breakfast very quickly. The rooms were clean and tidy and the general impression one of peace and quiet.
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Johan D - Apr 2015
Overall rating
Aangenaam!
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Pleasant!
Staff friendly and helpful. Garden beautiful and the porch is very cozy.
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Angela Elizabeth V - Jul 2015
Overall rating
Pleasant setting.
Read moreCharmaine G - Sep 2015
Overall rating
Baie huislik en netjies.
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Very homely and neat.
Neat and homely place.
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Carrol V - May 2014
Overall rating
Most pleasant stay good value for money
Petrus K - May 2014
Overall rating
Very calm environment with a home-like atmosphere.
Hannalie K - Aug 2014
Overall rating
Baie veilig, vrolik en effektief.
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Very safe, cheerful and effective.
The rooms are very spacious, well equipped and clean. It's safe and convenient. I had a very nice stay.
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Suzanne G - Sep 2014
Overall rating
I would happily return and recommend it to friends and family.
Corne S - Apr 2014
Overall rating
Mooi en netjies!
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Nice and neat!
Although the breakfast was not that good, the guest house itself and rooms are very nice.
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Chris T - Apr 2014
Overall rating
Very comfortable and convenient
Derik Duvenhage D - Dec 2014
Overall rating
Ons was baie tevrede met die akkommodasie.
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We were very satisfied with the accommodation.
Our unit had a separate entrance which gave us a lot of privacy. The reception was friendly, the unit neat and clean and we were satisfied with our personal safety. Enjoyed our stay!
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Jacqueline P - Jun 2014
Overall rating
Fantastic but found it quite expensive for one night only!
Joleen S - Sep 2014
Overall rating
Overall nice and homely accommodation.
Hilja K - Mar 2014
Overall rating
Service was fine, will come again.
Madelie H - Aug 2014
Overall rating
Die gastehuis is goed ingerig en het baie potensiaal, maar word nie baie goed bestuur nie.
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The guest house is well appointed and has a lot of potential, but is not very well managed.
We only got to see the manager once in four days and the assistant in the office didn't really know what he was doing. The room floors were not very clean.
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Stephane J - Jul 2014
Overall rating
Goed.
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Well.
See the stars below.
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Shaun J - Sep 2013
Overall rating
Its was home away from home.
Angelique A - Sep 2013
Overall rating
Pleasant
Terrance Y - Aug 2013
Overall rating
We enjoyed the stay!
Lynette T - Jul 2013
Overall rating
Goed!
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Well!
It is definitely recommended. Thank you very much!
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- Free cancellation up to 24 hours before your stay!
- Capacity: 32 people
- All ages welcome
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Check-in: 14:00 to 20:00
Check-out: 10:00 - Address: 230 and 236 Bourke Street, Muckleneuk, Pretoria, 2000, Gauteng