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Waterhouse Guest Lodge Waterkloof

Guest House

Review Summary

4.6 out of 5from 65 reviews for Waterhouse Guest Lodge Waterkloof
Cleanliness
4.6/5
Service
4.4/5
Location
4.7/5
Safety
4.8/5
Value for money
4.5/5
Theuns V - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Theuns V
With partner

Dit was alles en meer wat ons nodig gehad het! Baie dankie vir puik slaapplek.

Dit was heerlik en naby aan alles wat ons wou doen! Ons kon ook reël vir later inboek - baie dankie! Julle gaan ons definitief meer gereeld sien .

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It was everything we needed and more! Thank you very much for a great place to sleep.

It was lovely and close to everything we wanted to do! We were also able to arrange for a later check-in - thank you very much! You will definitely see us more often.

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Waterhouse Guest Lodge Waterkloof 's response

Baie dankie Theuns vir die positiewe terugvoer! Dit was 'n plesier om julle te akkommodeer en ons is bly julle het die verblyf geniet. Ons sien uit daarna om julle weer te verwelkom in die toekoms!
Waterhouse Span

Waterhouse Guest Lodge Waterkloof
Andra B - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Andra B
With partner

Dis 'n pragtige gastehuis met velige parkering.

Heerlik gebly en geslaap.

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It's a beautiful guest house with ample parking.

Had a wonderful stay and slept.

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Waterhouse Guest Lodge Waterkloof 's response

Goeie dag Andra

Dankie vir jou positiewe terugvoer! Ons is bly jy het 'n aangename tyd gehad en dat jy die gastehuis se skoonheid en veilige parkering waardeer het. Ons sien daarna uit om jou weer te verwelkom vir nog 'n heerlike ervaring.
Groete
Chantelle
Waterhouse Span

Waterhouse Guest Lodge Waterkloof
Lourette V - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lourette V
With partner

Fantasties.

Fantastiese diens ontvang. Diens bestuurder was meer as behulpsaam en het die ekstra myl geloop om ons verblyf huislik te maak.

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Fantastic.

Fantastic service received. Duty manager was more than helpful and went the extra mile to make our stay homely.

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Waterhouse Guest Lodge Waterkloof 's response

Beste Lourette,

Baie dankie vir die wonderlike terugvoer! Dit is vir ons 'n groot vreugde om te hoor dat jy fantastiese diens ontvang het en dat ons diensbestuurder meer as behulpsaam was. Ons is trots daarop om 'n ekstra myl te loop om ons gaste se verblyf huislik en aangenaam te maak.

Ons waardeer jou waardevolle kommentaar en sien uit daarna om jou weer in die toekoms te verwelkom. As daar iets spesifieks is wat jy wil noem of enige ander terugvoer wat jy met ons wil deel, laat weet ons asb..

Baie dankie en vriendelike groete,
Waterhouse

Waterhouse Guest Lodge Waterkloof
Yolande D - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Yolande D
Family with teenagers

Sien sterre.

Mooiste plekkie ooit, met 'n lekker kuierstoep en 'n mooi tuin. Alles wat jy nodig het, is daar. Vriendelike ontvangs en heeltyd daar om te help met enige iets.

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See stars.

Most beautiful place ever, with a nice patio and a beautiful garden. Everything you need is there. Friendly reception and always there to help with anything.

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Waterhouse Guest Lodge Waterkloof 's response

Beste Yolande,

Baie dankie vir die pragtige resensie! Ons is opreg bly om te hoor dat jy die tyd by ons as die mooiste plekkie ervaar het. Dit is vir ons 'n groot eer om te weet dat jy die kuierstoep en die mooi tuin geniet het. Ons span streef daarna om 'n vriendelike ontvangs en behulpsame diens te bied, en ons is bly dat dit vir jou opgemerk is.

Ons waardeer jou terugvoer en sien daarna uit om jou weer in die toekoms te verwelkom. As daar enige iets is waarmee ons jou kan help, laat weet ons asb..

Vriendelike groete,
Chantelle Waterhouse

Waterhouse Guest Lodge Waterkloof
Mabel V - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mabel V
Family with teenagers

Ek en my drie kinders het daar oorgebly in die week. Alles was puik! Baie veilig.

Baie lekker en veilig!

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My three children and I stayed there during the week. Everything was great! Very safe.

Very nice and safe!

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Ryno P - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Ryno P
Family with teenagers

Baie lekker en gemaklik. Nie nodig om by ontvangs aan te meld nie.

Baie vinnig en effektief ingeboek. Kids was mal oor die plek en wou langer bly. Ek kon vir 'n slag 'n lekker lang bad vat. Koffie en tee, en filter koffie met 'n plunger! Vir my as 'n koffie pens was dit waarskynlik die beste gedeelte. Nee wag, dit was die bad.

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Very nice and comfortable. No need to check in at reception.

Checked in very quickly and efficiently. Kids loved the place and wanted to stay longer. I was able to take a nice long bath for once. Coffee and tea, and filter coffee with a plunger! For me as a coffee belly, this was probably the best part. No wait, that was the bath.

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Waterhouse Guest Lodge Waterkloof 's response

Baie dankie vir jou wonderlike terugvoer! Ons is so bly om te hoor dat julle die verblyf geniet het en dat die kinders so lief was vir die plek. Dit klink of jy goed gebruik gemaak het van die bad én die koffieplunger – twee van ons gunstelinge ook! Ons hoop om julle weer binnekort te verwelkom vir nog 'n heerlike kuier.

Veilige reise en tot volgende keer!

Waterhouse Guest Lodge Waterkloof
Celi S - Jul 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Celi S
With partner

Amazing.

Best value for money.

Waterhouse Guest Lodge Waterkloof 's response

Thank you for your kind words! We're delighted that you enjoyed your stay and found our guesthouse to be the best value for money. We hope to welcome you back soon!

Waterhouse Guest Lodge Waterkloof
Maryke V - Jun 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Maryke V
Family with young children

Netjies en gemaklik.

Die gastehuis is netjies, skoon en veilig. Beste beddens! Mens voel tuis! My enigste negatiewe kommentaar is die "geraas". Mens hoor ongelukkig die kamers langs jou en bo jou (as hulle loop of goed laat val, stamp ens). So as ons weer daar sou bly, sal ek bespreek by die losstaande eenheid. Maar met alles anders kan ek nie fout vind nie!

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Neat and comfortable.

The guest house is neat, clean and safe. Best beds! One feels at home! My only negative comment is the "noise". You unfortunately hear the rooms next to you and above you (when they walk or drop things, bump etc.). So if we were to stay there again, I would book at the detached unit. But with everything else I can't find fault!

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Waterhouse Guest Lodge Waterkloof 's response

Beste Maryke

Baie dankie vir jou positiewe terugvoer oor ons gastehuis! Ons is verheug om te hoor dat jy die netheid, veiligheid, en gemak van ons fasiliteite waardeer het, en dat jy tuis gevoel het met ons beste beddens.

Ons vra omverskoning vir die geraas wat jy ervaar het van die kamers langs en bo jou. Ons sal dit met graagte verder ondersoek en verbeterings aanbring om te verseker dat toekomstige gaste nie dieselfde probleem ervaar nie. Ons is ook bly om te hoor dat jy die losstaande eenheid oorweeg vir jou volgende besoek - dit is inderdaad 'n goeie opsie vir 'n stiller ervaring.

Weereens, baie dankie vir jou terugvoer en ons sien uit daarna om jou weer te verwelkom.

Vriendelike groete,
Waterhouse Span

Waterhouse Guest Lodge Waterkloof
Juane H - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Juane H
Family with teenagers

Alles was 100%.

Alles perfek en gerieflik.

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Everything was 100%.

Everything perfect and comfortable.

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Zelmarie V - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Zelmarie V
With partner

Fantasties.

Dit was so lekker! Sal oor en oor daar bly.

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Fantastic.

It was so fun! Will stay there again and again.

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Waterhouse Guest Lodge Waterkloof 's response

Baie dankie Zelmarie vir die goeie resensie! Dit was net 'n plesier om jou te gasheer!

Waterhouse Guest Lodge Waterkloof
Diane V - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Diane V
Family with teenagers

Beslis op ons lys om weer te besoek!

Ons het die verblyf terdeeg geniet!

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Definitely on our list to visit again!

We thoroughly enjoyed the stay!

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Waterhouse Guest Lodge Waterkloof 's response

Dit is wonderlik om te hoor dat julle die verblyf geniet het! Ons sien uit daarna om julle weer te verwelkom. As daar enige spesifieke insette is wat julle wil deel om julle toekomstige ervaring te verbeter, laat weet asseblief. Baie dankie vir die ondersteuning en die geleentheid om julle gasheer te wees. Tot binnekort.
Waterhouse Span

Waterhouse Guest Lodge Waterkloof
Melissa D - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Melissa D
Large group

Overall, our stay exceeded our expectations by leaps and bounds!

The staff are so warm and went out of their way to accommodate us!

Waterhouse Guest Lodge Waterkloof 's response

Thank you so much for the great review.
It was a pleasure hosting the group of guests.
Regards,
Waterhouse

Waterhouse Guest Lodge Waterkloof
Wilna N - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Wilna N
With partner

Baie gerieflik.

Het baie spesiaal gevoel, als is pragtig.

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Very convenient.

Felt very special, als is beautiful.

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Waterhouse Guest Lodge Waterkloof 's response

Baie dankie vir die mooi resensie, Jp.
Was net n plesier om julle te gasheer.
Groete
Waterhouse

Waterhouse Guest Lodge Waterkloof
Manie B - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Manie B
With partner

Sal aanbeveel.

Vriedelike diens en ons is ontvang met vriendelike personeel en hulpvaardigheid.

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Will recommend.

Peaceful service and we were received with friendly staff and helpfulness.

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Waterhouse Guest Lodge Waterkloof 's response

Baie dankie Yolanda vir jou vriendelike terugvoering !
Hoop om jou weer gou te ontvang.
Groete
Waterhouse Span

Waterhouse Guest Lodge Waterkloof
Rona D - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rona D
Family with teenagers

Alles was skoon en reg toe ons daar aankom.

Dis baie mooi en netjies, geen loadshedding.

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Everything was clean and ready when we got there.

It's very nice and neat, no loadshedding.

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Waterhouse Guest Lodge Waterkloof 's response

Goeiedag Rona, baie dankie vir die resensie. Plesier om julle te gasheer.

Waterhouse Guest Lodge Waterkloof
Klaas V - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Klaas V
Family with young children

Dit is die mooiste plek waar ons nog gebly het.

Waarde vir geld beslis. Dit is die mees intressante en kunstigste plek waar ons nog was.

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This is the most beautiful place we have ever stayed.

Definitely value for money. It is the most interesting and artistic place we have ever been.

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Waterhouse Guest Lodge Waterkloof 's response

Ons waardeur jou resensie so baie!
Dit was n plesier om julle te gasheer.
Hoop om julle gou weer te verwelkom.
Groete
Waterhouse Span

Waterhouse Guest Lodge Waterkloof
Cecilia R - Jun 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cecilia R
With friends

Pragtige eenhede en goed geleë.

Baie vriendelike en hulpvaardige ontvangs en die kamers pragtig met alles wat nodig is. Was perfek vir sussie in rolstoel. Sal definitief weer daar oornag.

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Beautiful units and well located.

Very friendly and helpful reception and the rooms beautiful with everything you need. Was perfect for sister in wheelchair. Will definitely stay there again.

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Waterhouse Guest Lodge Waterkloof 's response

Goeiedag Cecilia,

Baie dankie vir jou mooi resensie!
Dit was n plesier om julle te gasheer.
Hoop om julle weer te verwelkom.

Groete
Waterhouse Span

Waterhouse Guest Lodge Waterkloof
Lani R - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lani R
With partner

Lieflike oornagverblyf.

Gemaklike oornagverblyf in 'n stil, boomryke area. Ons was aangenaam verras deur 'n gratis opgradering na die pragtige Life-suite met komplimentêre sjerrie en 'n warm, gemaklike bed. Ons sal beslis weer besoek.

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Lovely overnight stay.

Comfortable overnight accommodation in a quiet, tree-rich area. We were pleasantly surprised by a free upgrade to the beautiful Life suite with complimentary sherry and a warm, comfortable bed. We will definitely visit again.

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Waterhouse Guest Lodge Waterkloof 's response

Baie dankie Lani, dit was 'n plesier om julle te huisves.
Hoop om julle gou weer te verwelkom.
Groete
Waterhouse Span

Waterhouse Guest Lodge Waterkloof
Wynand S - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Wynand S
With partner

Baie lekker plek.

Het dit baie geniet. Sal die plek vir enige iemand aanbeveel.

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Very nice place.

Enjoyed it a lot. Would recommend the place to anyone.

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Waterhouse Guest Lodge Waterkloof 's response

Baie dankie vir jou vriendelike resensie Wynand.
So bly julle dit geniet by ons.
Enige tyd welkom terug.
Groete
Waterhouse Span

Waterhouse Guest Lodge Waterkloof
Hennie G - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hennie G
With partner

Valentynsdag-verrassing.

Het bespreking gemaak vir Valentynsdag, maar ons het nie die gastehuis laat weet nie. Hulle het ons van die basiese kamer na die "honeymoon suite" verander en dit was regtig ver oor my verwagting. Sal Waterhouse Guest Lodge enige dag aanbeveel!

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Valentine's Day Surprise.

Made reservation for Valentine's Day but we didn't let the guest house know. They changed us from the basic room to the "honeymoon suite" and it was really far beyond my expectation. Would recommend Waterhouse Guest Lodge any day!

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Waterhouse Guest Lodge Waterkloof 's response

Goeie dag Hennie

Baie dankie vir die wonderlike terugvoering.
Dit was 'n plesier om julle te gasheer.
Ons wens julle nog baie gelukkige jare saam.

Groete
Waterhouse

Waterhouse Guest Lodge Waterkloof
Elizabeth M D - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Elizabeth M D
On business

Tranquil forest vibes.

I am a regular traveler and would rate Waterhouse as one of the nicest, best located, and real value of all the places I have stayed. One of my favorites when I need to visit Pretoria. The place was very clean, modern, and had everything one needs to feel at home. Also close to supermarkets, shopping malls and a variety of restaurants. Overall a safe and tranquil stay. I highly recommend this wonderful guesthouse.

Waterhouse Guest Lodge Waterkloof 's response

Good day Elizabeth,
Thank you so much for the stunning review, we at Waterhouse Guest Lodge appreciate it so much.
It was a pleasure hosting you.
Regards,
Waterhouse Team

Waterhouse Guest Lodge Waterkloof
Riana V - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Riana V
Large group

Would love to use it again if the unit we book at least have air-conditioning.

Beautiful venue. Hostess was a gem. The unit was very crowded with unnecessary furniture though. Got the impression that the owners are storing a few items there that they do not have other space for. For the price we were paying we expected to have air-conditioning in the unit.

Waterhouse Guest Lodge Waterkloof 's response

Good day Riana, thank you so much for your feedback. We will definitely look into Air-conditioning. It was a pleasure hosting you. Regards,
Waterhouse Team

Waterhouse Guest Lodge Waterkloof
Jannie P - Apr 2022
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Jannie P
With partner

Great.

Great plek. Kan nie glo so plekkie bestaan in Pretoria nie. Soveel bome en plante en net mooi. Heel lekker geslaap.

Waterhouse Guest Lodge Waterkloof 's response

Goeie dag Anzele

Baie dankie vir die mooi resensie.
Hoop om julle gou weer terug te verwelkom.

Groete
Waterhouse Span

Waterhouse Guest Lodge Waterkloof
Charlize D - Jul 2022
Overall rating
Cleanliness
5/5
Service
3/5
Location
3/5
Safety
5/5
Value for money
5/5
Charlize D
With partner

Het baie lekker gebly. Plek is baie netjies, privaat en veilig.

Ons het baie lekker gebly, ons het net nie geweet hoe om uit te check nie en moes iemand soek om te help. Maar anders as dit was daar geen probleme. Baie netjies en skoon en veilig.

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Had a great stay. Place is very neat, private and safe.

We had a great stay, we just didn't know how to check out and had to find someone to help. But other than that there were no problems. Very neat and clean and safe.

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Waterhouse Guest Lodge Waterkloof 's response

Goeie dag Charlize
Baie dankie vir jou terugvoering.
Dit was 'n plesier om julle te huisves.
Groete
Waterhouse Span

Waterhouse Guest Lodge Waterkloof
Anonymous Guest - Mar 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Anonymous Guest
With friends

Nice guest house but not peaceful.

The guest house is very nice but we didn't get much sleep we were on the ground floor and 2 of the 3 nights we slept there was a lot of movement on the top floor from about 5 o'clock in the morning. Our friends who were with us also got a shock when they didn't get the room that was booked and confirmed.

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Ellene B - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ellene B
With friends

Pragtige gastehuis, goeie diens.

Fantastiese gastehuis.

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Beautiful guest house, good service.

Fantastic guest house.

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Waterhouse Guest Lodge Waterkloof 's response

Baie dankie vir die vriendelike boodskap!
Hoop julle is veilig terug in Welkom!
Groete,
Waterhouse

Waterhouse Guest Lodge Waterkloof
Suenell S - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Suenell S
With partner

Beautiful.

Very friendly from time of booking, went out of their way to accommodate me a little bit earlier due to function we had, we definitely more than I expected.

Waterhouse Guest Lodge Waterkloof 's response

Thank you Suenell it was a pleasure hosting you and your partner!
Hope you enjoyed the wedding.
Regards
Waterhouse Team

Waterhouse Guest Lodge Waterkloof
Steph B - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Steph B
With partner

Beautiful - great location. Clean. Thank you.

Clean and the lady who helped me was very friendly.

Waterhouse Guest Lodge Waterkloof 's response

Good day Steph

Thank you for staying at Waterhouse Guest Lodge!
It was a pleasure hosting you and thank you for the great feedback!
Regards
Waterhouse Team

Waterhouse Guest Lodge Waterkloof
Melissa D - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Melissa D
On business

Cozy.

Wish we could stay longer!

Waterhouse Guest Lodge Waterkloof 's response

Good day Melissa
Thank you for the short and sweet review!
Hope that you will revisit when you in PTA!
Regards
Waterhouse Team

Waterhouse Guest Lodge Waterkloof
Sarie T - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sarie T

Dit was regtig baie kort. 8 uur die aand tot 8 die oggend, maar ek sal weer daar gaan bly.

Ons was ’n ma en seun.

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It was really very short. 8 o'clock in the evening until 8 in the morning, but I would stay there again.

We were a mother and son.

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Waterhouse Guest Lodge Waterkloof 's response

Goeiedag Sarie
Baie dankie vir jou ondersteuning by Waterhouse Guest Lodge in Muckleneuk.
Dit was 'n plesier om julle te gasheer.
Bespreek gerus weer by ons.
Groete
Waterhouse Span

Waterhouse Guest Lodge Waterkloof
Yolandi S - Oct 2021
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
3/5
Yolandi S
Family with young children

Baie mooi, maar onvoorspelbaar. Jy kry dalk nie wat jy bespreek nie.

Ons het 'n duurder kamer bespreek en as gevolg van 'n gas wat langer in kamer toegelaat is na vertrektyd is ons in 'n goedkoper kamer geplaas. Ons is die verskil nie vergoed nie. Talle verskonings. Die kliëntediens was baie swak. Ons is baie teleurgesteld.

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Very beautiful, but unpredictable. You may not get what you book.

We booked a more expensive room and due to a guest being allowed in the room longer after departure time we were placed in a cheaper room. We are not compensated the difference. Numerous excuses. The customer service was very poor. We are very disappointed.

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Waterhouse Guest Lodge Waterkloof 's response

Ek wil net groot omverskoning vra vir die ongerief en nalatigheid.
Die verandering van die reelings was beslis nie reg gehanteer nie.
Waterhouse wil ook graag die verskil aan jou terug vergoed.

Waterhouse Guest Lodge Waterkloof
Joanitha V - Aug 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Joanitha V

Ons het heerlik gebly by Waterhouse. Baie netjies en skoon en personeel hulpvaardig en vriendelik.

Baie lekker gekuier by Waterhouse Gastehuis. Sal beslis aanbeveel.

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We had a lovely stay at Waterhouse. Very neat and clean and staff helpful and friendly.

Had a great time at Waterhouse Guest House. Would definitely recommend.

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Waterhouse Guest Lodge Waterkloof 's response

Baie dankie Joanitha vir die mooi resensie. Dit was 'n plesier om julle as gaste te ontvang.
Groete
Waterhouse Span


Waterhouse Guest Lodge Waterkloof
Andra B - Oct 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Andra B
With partner

Netjies en waarde vir geld.

Netjiese en mooi kamer met lekker filter koffie. Veilige parkering en naby aan winkels en eetplekke.

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Neat and value for money.

Neat and nice room with nice filter coffee. Secure parking and close to shops and eateries.

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Waterhouse Guest Lodge Waterkloof 's response

Goeiedag Andra
Baie dankie dat julle by ons kom bly het, ons waardeer ook die mooi terugvoering.
Hoop dat julle weer sal terug kom.

Waterhouse Guest Lodge Waterkloof
Adèle D - Nov 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Adèle D
Family with teenagers

Baie aangenaam.

Ongelukkig was daar op die laaste aan 'n baie lawaaierige groep wat tot in die vroeë oggendure ons uit die slaap gehou het. Bestuur het die lawaaimakers na 'n versoek aangespreek. Hulle het nie opgehou nie. Plaas hulle eerder weg van ander gaste.

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Very pleasant.

Unfortunately, at the end there was a very noisy group that kept us awake until the early hours of the morning. Management addressed the noisemakers after a request. They didn't stop. Instead, place them away from other guests.

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Waterhouse Guest Lodge Waterkloof 's response

Goeiedag Adele
Baie dankie dat julle by ons kom bly het.
Ek is baie jammer oor die laaste aand.
Ek hoop wel julle sal weer terug kom en baie dankie vir die terugvoering.

Waterhouse Guest Lodge Waterkloof
Hendrik W - Sep 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Hendrik W
On business

Goeie keuse.

Dié verblyf is goed geleë, veilig skoon en netjies. Die staf is vriendelik en behulpsaam. Ons enigste probleem was dat die ingangshek en die straatadres op twee verskillende strate is (dit is 'n hoek erf), maar 'n vinnige telefoonoproep het die verwarring gou uitsorteer. Beslis 'n baie goeie keuse vir verblyf in dié omgewing.

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Good choice.

This accommodation is well located, safe, clean and tidy. The staff are friendly and helpful. Our only problem was that the entrance gate and the street address are on two different streets (it's a corner lot), but a quick phone call soon sorted out the confusion. Definitely a very good choice for accommodation in this area.

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Waterhouse Guest Lodge Waterkloof 's response

Goeie dag

Baie dankie vir die mooi boodskap ons waardeer dit opreg!Ons sal ook die aanwyssings verbeter.
Hoop om julle weer in die toekoms te verwelkom!
Groete
Waterhouse Span

Waterhouse Guest Lodge Waterkloof
Johanna H - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johanna H
With partner

Gasvry en 'n huis weg van huis.

Spontane gasvrye ontvangs. Skoon en netjiese verblyf. Ons het heerlik gebly!

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Hospitable and a home away from home.

Spontaneous hospitable reception. Clean and neat accommodation. We had a wonderful stay!

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Frikkie P - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Frikkie P
With partner

Die beste.

Die feit dat ons weer terug gegaan het na dieselfde suite sê alles. Hierdie is vir seker die verblyf wat ons sal gebruik om oor te bly in Pretoria.

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The best.

The fact that we went back to the same suite says it all. This is for sure the accommodation we will use to stay in Pretoria.

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Frikkie P - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Frikkie P
With partner

Memories.

Net soos die suite se naam "Memories" is, neem ons mooi herinneringe saam na die wonderlike verblyf.

Waterhouse Guest Lodge Waterkloof 's response

Baie dankie Frikkie vir die mooi woorde! Hoop om julle gou weer terug te verwelkom.
Mag dit altyd 'n mooi herhinnering wees en julle terug bring.
Groete
Chantelle
Waterhouse Guest Lodge

Waterhouse Guest Lodge Waterkloof
Mia D - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mia D
With partner

Tasteful accommodation in tranquil surroundings, a feast for the eyes!

A beautiful accommodation - inside and out. The bedroom where we stayed in, is decorated tastefully with everything a visitor would need and more! We really enjoyed the peace and quiet, although we were in a city. We were close to the amenities, such as Brooklyn Square for dinner etc. Breakfast was excellent! We had a wonderful stay and recommend the accommodation for business people, families and couples.

Julie Q - Mar 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Julie Q
Family with young children

Quirky and homely accommodation in a lovely part of Waterkloof.

Lovely accommodation where you can feel lots of love, and thought had been put into the decorating of the place. Our room was spacious and comfortable and has a little kitchenette in case you want to self-cater. The breakfast was super delicious and served by a lovely lady called Gracie. Will definitely stay again.

Hanri M - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Hanri M
With partner

Dit was rustig en baie gemaklik.

Die gastehuis is op 'n gemaklike plek geleë vir waarheen ek moes gaan. Dit is rustig en gerieflik en baie netjies.

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It was peaceful and very comfortable.

The guest house is situated in a comfortable place for where I had to go. It is quiet, comfortable and very neat.

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Waterhouse Guest Lodge Waterkloof 's response

Baie dankie vir die mooi kommentaar oor ons Gastehuis Hanri.
Ons is bly jy het die verblyf geniet en hoop om jou gou wee te sien.

Carla

Waterhouse Guest Lodge Waterkloof
Sam J - Dec 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Sam J
With partner

Attention to detail lacking.

This was not our first stay at Waterhouse, nor will it be our last. We do feel however that they do need to take note of the following: We struggled for a good 15 minutes to gain access, no one answered any of the contact numbers listed, nor the intercom. The gardener eventually let us in and showed us to our accommodation (very friendly chap). The door handle/lock was broken and we ended up tightening screws with a butter knife. All the condiments on the table were well over their expiry date (as far back as 2016). Breakfast was definitely not up to standard. The accommodation though is very pleasant and clean with ample space. We love the quirky decorations and furnishings. The gardens are beautifully kept and tranquil. We will definitely return, but do feel it's necessary to make management aware of the “little details “ they’ve let slip since our last stay there a year ago.

Suzette J - May 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Suzette J
Individual traveller

Rustig, veilig, mooi. Ek kon vrylik asemhaal.

Die aankoms was nie aangenaam. Vir 15 minute voor die hek sit en wag, a.g.v. d Duty Manager wat nie op perseel was en 'n nuwe werker wat geen idee het hoe om die hek te open vanaf 'n selfoon nie. Toe ek wel toegang kon verkry, was die personeel vriendelik en hulpvaardig. Die kamer kort egter 'n goeie afstof (kunsblomme), maar is uiters gerieflik met 'n lekker atmosfeer. Die tuine, water 'features' kalmerend en die voëlgeluide (in hok) 'n onvoorsiene vreugdetjie vir hierdie kaalvoetkind. Goeie waarde vir geld. Ontbyt heerlik en flink bedien. Dankie, ek sal weer hier oornag.

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Quiet, safe, beautiful. I could breathe freely.

The arrival was not pleasant. Sit and wait in front of the gate for 15 minutes, due to d Duty Manager who was not on site and a new worker who has no idea how to open the gate from a mobile phone. When I did gain access, the staff were friendly and helpful. However, the room lacks a good dusting (artificial flowers), but is extremely comfortable with a nice atmosphere. The gardens, water 'features' calming and the bird sounds (in cage) an unforeseen joy for this barefoot child. Good value for money. Breakfast delicious and quickly served. Thank you, I will stay here again.

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Rolien H - Mar 2019
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Rolien H
With partner

Het aan behoeftes voldoen.

Het lank by hek gewag om in te kom terwyl hard gereën het. Klokkies gelui. Het reggekom na vele oproepe.

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Met needs.

Waited a long time at gate to get in while it was raining hard. Bells rang. Got through after many calls.

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Debbie V - May 2019
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
3/5
Debbie V
On business

Onpersoonlik.

Daar is geen persoonlikheid in B&B en met geen detail. As jy king size beddens het dan verskaf jy beddegoed vir daardie grootte van bed. Die plunger is stukkend en die stort drip die hele tyd. Mense wat bo ons gebly het, het geklink of hulle bo-oor my loop tot watter tyd van die nag, want die klank tussen die twee kamers trek.

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Impersonal.

There is no personality in this B&B and it has no detail. If you have king size beds then you provide bedding for that size of bed. The plunger is broken and the shower drips all the time. The people who stayed above us sounded like they were running over me until the wee hours, because the sound between the two rooms travels.

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Ilse V - Dec 2019
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
2/5
Value for money
1/5
Ilse V
Individual traveller

It was not a pleasant experience at all.

It looks like a nice place to stay but it is not. My aircon was not working at all and there was a heat wave in PTA. The TV did not work but they have replaced it. I reported the aircon at the manager on duty and asked him to get someone to come and fix it. They brought a fan in the meanwhile. The aircon was never fixed after I asked it to be fixed the manager said he cleaned the filter and it is working but it was not working. I got stuck in the bathroom for 2 hours because the door could not open. The manager tried to open it with a spade and shovel. I've contacted the owner to inform her that I am staying another night but that I will not pay for it. It was really not a pleasant experience.

Niekie B - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Niekie B
With partner

Baie mooi vriendelike personeel, sal aanbeveel aan al my vriende.

Dit was baie mooi kan nie fout vind nie, sal enige tyd weer oorslaap.

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Very nice friendly staff, will recommend to all my friends.

It was very nice can't fault it, would stay again anytime.

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Marelize N - Jul 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marelize N
With friends

Fantasties!

Baie dankie vir die heerlike verblyf! Alles was 100% reg en mooi. Kamers en badkamers was baie skoon en netjies.

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Fantastic!

Thank you very much for the wonderful stay! Everything was 100% right and beautiful. Rooms and bathrooms were very clean and tidy.

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Monique J - May 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Monique J
Family with young children

Heerlike ligging, veilig.

Dit was 'n lekker ervaring vir ons as gesin. Naby goeie restaurante en malls. Ons het veilig gevoel.

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Lovely location, safe.

It was a nice experience for our family. Close to the restaurants and malls. We felt safe.

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Ingrid P - Mar 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ingrid P

Die solderkamer was net vreugde!

Ek het vir my dogter in Pretoria kom kuier en plek bespreek by Waterhouse vanwee sy gerieflike ligging ten opsigte van die hoofpaaie in en om Pretoria. Ons het in die "Loft" gebly met ons eie stoepie. Dit is privaat en beskut. Alles was eksie perfeksie. Ek het gevra vir 'n ontbyt om 7:00 die volgende oggend, maar die boodskap was nie oorgedra nie. Ek moes ongelukkig 7:30 op die pad wees - daar was niemand beskikbaar om te vra nie.

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The attic room was just joy!

I came to visit my daughter in Pretoria and booked a place at Waterhouse because of its convenient location in relation to the main roads in and around Pretoria. We stayed in the "Loft" with our own porch. It is private and sheltered. Everything was perfection. I asked for a breakfast at 7:00 the next morning, but the message was not conveyed. Unfortunately I had to be on the road at 7:30 - there was no one available to ask.

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Waterhouse Guest Lodge Waterkloof 's response

Goeie More Ingrid,
Baie dankie vir die mooi opmerkings oor ons gastehuis.
Ons is bly ons jy het die kamer genaamd "Memories" geniet en baie lekker geslaap dis waarna ons strewe om jou gelukkig te maak. In verband met onbyt is ek baie jammer oor die situasie dit was gereel vir sewe uur.
Ek het met die personeel gepraat en ons sal dit dadelik regstel en seker maak daars altyd iemand beskikbaar om te help.
Groete,
Carla

Waterhouse Guest Lodge Waterkloof
Elize J - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Elize J
With friends

Die verblyf was uit die boonste rakke!

Baie dankie, ons kom beslis weer oornag. Dit was rustig en stil en die kamers is pragtig. Ontbyt was heerlik voorberei en waarde vir geld. Vriendelike personeel wat graag hulp aanbied.

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The accommodation was of the highest quality!

Thanks a lot, we'll definitely stay here again. It was peaceful and quiet and the rooms were beautiful. Breakfast was deliciously prepared and it's value for money. Friendly staff that are willing to help.

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Waterhouse Guest Lodge Waterkloof 's response

Baie dankie vir die mooi kommentaar, ons waardeer dit opreg. Ons is bly julle het die verblyf geniet by ons.

Carla

Waterhouse Guest Lodge Waterkloof
Hanlie S - Apr 2018
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Hanlie S
With partner

Sal weer teruggaan. Oulike dekor en tuin.

Gas-geysers het nie gewerk.

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Will go back again. Cute decor and garden.

Gas geysers did not work.

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Ursula C - Apr 2018
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Ursula C
With partner

Nie goed nie.

Indien jy wil bespreek, vra eers of daar nie 'n groepbespreking is nie. Die kuierplek is baie naby 'n paar van die kamers. Ongelukkig het die groep nie by reëls gehou en vir 2 nagte tot na 12:00 gekuier en lawaai, met kru taal en baie drank. Die diensbestuurder en eienaar het niks daaraan gedoen nie, alhoewel ons hulle gevra het. Ons het dit self probeer hanteer die 2de aand en was gedreig met fisiese aanranding. Tot op hede het die eienaar nie eens geskakel om verskoning aan te bied nie, alhoewel sy bewus was van die probleem. Bly daar, maar wees gewaarsku.

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Not good.

If you want to book, ask first if there is a group booking. The social area is very close to some of the rooms. Unfortunately, the group did not abide by the rules and made a noise, used fowl language and drank a lot for 2 nights until after 00:00. The manager and owner did not do anything about it, even though we asked them. We tried to deal with it on our own on the 2nd night and were threatened with physical assault. To date, the owner did not even call to apologise, although she was aware of the problem. Stay there, but be warned.

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Magda V - Dec 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
2/5
Safety
2/5
Value for money
1/5
Magda V
With partner

Eintlik terrible.

Die foto's van die bly plek en wat ons gekry het pas nie bymekaar nie. Die bespreking het gesê ontbyt is ingesluit, ons moes inbetaal het vir ontbyt .

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Actually terrible.

The pictures of the place and what we got were not the same. The booking said breakfast was included, we had to pay for breakfast.

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Waterhouse Guest Lodge Waterkloof 's response

Goeiemore Johan, baie dankie vir jou kommentaar.
Ons vra onverskoning oor die ongerief.
Die prys van R 950.00 is vir die kamer alleenlik, en op die webtuiste is dit duidelik genome dat ons onbyt ekstra is.
Carla

Waterhouse Guest Lodge Waterkloof
Astrid B - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Astrid B
Large group

Pragtige plek, baie gerieflik, luuks.

Pragtig, elke eenheid met verskillende name en vreeslik mooi tuin en paadjies en binnehuisversiering, luuks, baie gerieflik ingerig.

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Stunning place, very convenient, luxurious.

Stunning, every unit with different names and a beautiful garden and pathways and interior design, luxurious, very conveniently appointed.

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Jan B - Jan 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jan B
With partner

Pragtige gastehuis waarin ons veilig gevoel het met behulpsame, vriendelike personeel

Ons het baie lekker gebly. Die gastehuis was pragtig, skoon en veilig. Die eienaar het ons dadelik welkom laat voel.

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Beautiful guesthouse in which we felt safe with helpful and friendly staff.

We had a nice stay. The guesthouse is beautiful, clean and safe. The owner immediately made us feel at home.

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Jeanette L - Jul 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Jeanette L
With friends

Onverbeterlik.

Ons is met hartlikheid verwelkom. Het heerlik gekuier en sal definitief weer daar gaan bly.

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Couldn't have been better.

Were welcomed with warmth. Had a lovely time and would definitely stay there again.

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Estelle V - May 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Estelle V
With partner

Pragtig en gemaklik, 'n juweel in die stad.

Waterhouse is pragtige verblyf en bedien die heerlikste ontbyt! Ek sal definitief Waterhouse voorstel vir reisigers wat kuns in hulle are het sowel as 'n oog vir die besonderse. Baie gemaklik en goed geleë.

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Beautiful and comfortable, jewel in the city.

Stunning accommodation and delicious breakfast! I definitely recommend Waterhouse to all arty travellers and also people with an eye for the quaint. Convenient location.

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Amelia M - Dec 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Amelia M
Family with teenagers

Baie aangenaam.

Ontbyt was nie by die verblyf ingesluit nie.

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Very nice.

Breakfast was not included in the rate.

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Richard P - Nov 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Richard P
With partner

Great, excellent service.

I think it is time that South Africans starts to flood the media with all that is still good in our county, publish positive things and say thank you and pay tribute where necessary. And now I want to say thank you to William and Grace at Waterhouse Guest Lodge in Waterkloof who found my wedding ring after I forgot it in the bathroom. These two went out of their way to get a hold of us to tell us that they'll keep it safe until we can come and get it. I respect them for doing the right thing and pay tribute to these two amazing people.

Megan M - Feb 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Megan M
Individual traveller

Baie lekker en rustig .

Waterhouse Gastehuis is baie rustig , en baie mooi. Dit voel nie of jy in Pretoria is nie sal beslis aanbeveel.

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Very nice and peaceful.

Waterhouse Guesthouse is very peaceful, and very beautiful. It doesn't feel like you are in Pretoria would definitely recommend.

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Bonita B - May 2016
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Bonita B
With partner

Baie netjies en stil!

Alles was netjies en dit was rustig.

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Very neat and quiet!

Everything was neat and the atmosphere was calm.

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Christo W - Mar 2016
Overall rating
Cleanliness
2/5
Service
1/5
Location
3/5
Safety
4/5
Value for money
3/5
Christo W
With partner

Dit was glad nie aangenaam in ag genome die prys wat betaal word.

Die dekor ensovoorts is mooi, maar verblyf is net so belangrik. Ons het ten minste 12 minute by die hek gewag, nadat ons vier maal (dalk vyf) met die dame gepraat het. Volgens 'n personeellid was die sein wat die hek moes oopmaak te swak. As hulle dit weet behoort hulle iets daaraan te doen. Die kamer was netjies, maar die sjerrieglase was nie gewas nie, die badkamermat was vuil en daar is GEEN vensters in die kamer nie, slegs 'n glasskuifdeur. Die TV-programme is onvoldoende vir Afrikaanssprekende persone.

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It was not pleasant at all considering the price paid.

The decor and so on is nice, but accommodation is just as important. We waited at the gate for at least 12 minutes, after talking to the lady four times (maybe five). According to a staff member, the signal to open the gate was too weak. If they know this they should do something about it. The room was tidy, but the sherry glasses were not washed, the bathroom rug was dirty and there are NO windows in the room, only a sliding glass door. The TV programs are insufficient for Afrikaans-speaking people.

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Liezl B - Aug 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Liezl B
Family with young children

Ideale verblyf vir gesin met kinders.

Waterhouse is perfek vir ons gesin met klein kinders. Waardeer al die ekstra moeite wat hulle vir ons gedoen het. Dis skoon, netjies, met 'n rustige en huislike atmosfeer. Het selfs 'n verlore teddie help opspoor!

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Ideal accommodation for family with children.

Waterhouse is perfect for our family with small children. Appreciate all the extra effort they put in for us. It's clean, tidy, with a peaceful and homely atmosphere. Even helped track down a lost teddy!

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Fatima L - Apr 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Fatima L
With friends

What a charming, beautiful place.

Service was excellent and hospitality of the highest quality. The owner was more than welcoming and we certainly felt at home. She couldn't do enough for us. We will certainly be back next year as alluded to on the weekend. Beautiful home with beautiful furniture and furnishings.

From
From R 1 200
per night, for 2 ppl
From
R 1 200
per night, for 2 ppl
Make a Booking
  • Free cancellation up to 24 hours before your stay!
  • Capacity: 34 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: 202 Lawley Street, Waterkloof, Pretoria, 0181, Gauteng
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAc8fcf844269ac69384cbc41fb43ee4b34a0abff5e2732081712cd72d521acd79454424ee12fb151d27027a66748cb3b96615?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 200 per night, for 2 ppl 65 5 1 5 202 Lawley Street Waterkloof 0181 Gauteng 021 201 8900 14:00-20:00 10:00 -25.78185091487 28.231430053711
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