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Waterkloof Glen Guest House

30 reviews
Self Catering

Review Summary

4.1 out of 5from 30 reviews for Waterkloof Glen Guest House
Cleanliness
4.1/5
Service
4.0/5
Location
4.4/5
Safety
4.3/5
Value for money
3.9/5
Henry F - Nov 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Henry F
With partner

Cost effective. Enough privacy and quiet.

Really a very nice place to stay. Friendly and helpful staff.

Wynand L - Nov 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Wynand L
With partner

Rustig, dankie.

Baie lekker gebly en rustig, dankie.

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Calm down, thank you.

Very nice and peaceful stay, thank you.

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Waterkloof Glen Guest House 's response

Baie dankie vir u resensie, ons waardeer dit opreg.

Waterkloof Glen Guest House
Veronica L - Oct 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Veronica L
With friends

My stay was great. Room was comfortable.

My stay was great. Clean and neat place. Bed was comfortable. I would like to request bigger coffee cups, please. Other than that, I enjoyed my stay. Thank you for the warm welcome; I really appreciate it.

Waterkloof Glen Guest House 's response

Thank you for your great review, we do appreciate it. We will look into getting bigger coffee mugs.

Waterkloof Glen Guest House
Louise O - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Louise O
With partner

Kort maar lekker gemaklike verblyf.

Ons was nou wel net vir die nag daar, omdat ons die volgende oggend in Bronkhorstspruit moes wees vir werk, maar ons kort verblyf was baie lekker. Oulike plek, met baie gemak. Skoon, baie ruim vertrekke, en baie stylvol.

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Short but comfortable stay.

We were only there for the night, because we had to be in Bronkhorstspruit for work the next morning, but our short stay was very nice. Cute place, with a lot of comfort. Clean, very spacious rooms, and very stylish.

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Waterkloof Glen Guest House 's response

Louise, baie dankie vir jou mooi resensie, ons waardeer dit opreg. Hopelik kan julle volgende keer vir langer bly.

Waterkloof Glen Guest House
Carmen D - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Carmen D
With partner

Rustig & gemaklik.

Uitstekende & vriendelike diens! Sal vir seker vir almal aanbeveel!

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Quiet & comfortable.

Excellent & friendly service! Will definitely recommend to everyone!

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Waterkloof Glen Guest House 's response

Carmen, baie dankie vir jou mooie resensie, ons waardeer dit opreg.

Waterkloof Glen Guest House
Sheron V - Aug 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sheron V
With partner

Bekostigbaar, skoon en netjies, veilig en gerieflik.

Ons het baie lekker gebly, baie dankie.

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Affordable, clean and tidy, safe and convenient.

We had a great stay, thank you very much.

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Waterkloof Glen Guest House 's response

Sheron, baie dankie vir jou resensie, ons waardeer dit opreg en sien uit om julle weer te kan akkommodeer.

Waterkloof Glen Guest House
Lehandri S - May 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lehandri S

Absolutely great!

Fantastic service! Will visit again.

Waterkloof Glen Guest House 's response

Lehandri, ons is so bly jy het jou verblyf by ons geniet. Baie dankie vir die resensie. Sien uit om jou weer te sien.

Waterkloof Glen Guest House
Tania W - May 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tania W
With partner

Ek het lekker gebly, baie rustig. Eienaar was baie gemoedkomend.

Baie lekker gebly, dit is baie rustig.

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I had a nice stay, very peaceful. Owner was very accommodating.

Very nice stay, it is very peaceful.

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Waterkloof Glen Guest House 's response

Ons is so bly julle het lekker gebly en die rustige atmosfeer geniet. Hoop om julle gou weer te sien.

Waterkloof Glen Guest House
Conrad B - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Conrad B
With partner

Lekker plek, goeie ligging, rustige verblyf.

Lekker plek, goeie ligging naby Menlyn & Menlyn Main. Skoon en netjies, alles wat nodig is vir reisigersverblyf. Rustige atmosfeer.

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Nice place, good location, peaceful stay.

Nice place, good location close to Menlyn & Menlyn Main. Clean and tidy, everything needed for travelers accommodation. Calm atmosphere.

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Waterkloof Glen Guest House 's response

Baie dankie vir jou mooi resensie, Conrad Buys. Ons waardeer dit opreg. Hoop om jou gou weer te sien.

Waterkloof Glen Guest House
Tania W - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tania W
With partner

Dit was 'n baie aangename plek, vriendelik, behulpsaam en akkommoderend.

Baie lekker gebly, dankie.

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It was a very pleasant place, friendly, helpful and accommodating.

Very nice stay, thank you.

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Waterkloof Glen Guest House 's response

Baie dankie vir jou mooi resensie, ons waardeer dit opreg.

Waterkloof Glen Guest House
Henry F - Aug 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Henry F
With partner

Oriat.

Very quiet during the day. Very noisy after 22:00.

Waterkloof Glen Guest House 's response

Thank you for your review. We will look into the matter of why it was noisy after 22:00, as that is the time it is supposed to be absolutely quiet. Hope to see you again soon.

Waterkloof Glen Guest House
Sanet E - Nov 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Sanet E
With friends

Baie lekker.

Die kamer was baie netjies en skoon. Te min waaiers en die kombuis se wasbak kraan is los.

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Very nice.

The room was very neat and clean. Too few fans and the kitchen sink faucet is loose.

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Waterkloof Glen Guest House 's response

Baie dankie vir jou resensie, ons waardeer dit. Ons sal onmiddellik aandag gee aan nog waaiers en kyk na die wasbak kraan.

Waterkloof Glen Guest House
Leon M - Sep 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Leon M
With partner

Baie gerieflik vir oornag en sake reis.

Vir my behoeftes was die prys en ligging perfek.

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Very convenient for overnight and business travel.

For my needs, the price and location were perfect.

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Waterkloof Glen Guest House 's response

Baie dankie vir jou mooi resensie, ons waardeer dit opreg. Hoop om jou gou weer te sien.

Waterkloof Glen Guest House
Jenny S - Apr 2024
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jenny S
Individual traveller

Gemaklike en sentrale verblyf.

Baie gemaklik ingerig en my versoeke is vinnig en tot my bevrediging aangespreek. Aandag aan detail sal ver gaan om die verblyf lekkerder te maak - slegte reuk in die badkamer wat hulle nie vinnig kon sorteer nie, slordige verfwerk en karige dekor het my opgeval.

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Comfortable and central accommodation.

Very comfortably furnished and my requests were addressed quickly and to my satisfaction. Attention to detail would go a long way to make the stay more enjoyable - bad smell in the bathroom which they couldn't sort quickly, sloppy paintwork and sparse decor struck me.

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Waterkloof Glen Guest House 's response

Baie dankie vir u resensie, Jenny. Ons neem kennis en sal dit aanspreek.

Waterkloof Glen Guest House
Jozua J - Nov 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Jozua J
With partner

Het lekker gebly.

Veilig, gemaklik, goeie diens, skoon. Waarde vir geld.

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Had a nice stay.

Safe, comfortable, good service, clean. Value for money.

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Waterkloof Glen Guest House 's response

Ons is bly jy het jou verblyf by ons geniet. Baie dankie vir jou resensie, ons waardeer dit opreg.

Waterkloof Glen Guest House
Anton F - Jul 2024
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Anton F
On business

Cold shower in winter.

Very nice place, but please address the hot water issue - boiling water in a kettle to wash is not on.

Waterkloof Glen Guest House 's response

Mr Fourie, we agree that a cold shower at any time is not acceptable. We were not aware of the hot water issue, but we will address it immediately.

Waterkloof Glen Guest House
Ina B - Sep 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Ina B
With partner

Lekke gebly.

Skoon, netjies, gerieflik.

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Lekke stayed.

Clean, tidy, comfortable.

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Waterkloof Glen Guest House 's response

Ina, baie dankie vir jou mooi resensie, ons waardeer dit opreg. Hoop om jou weer vinnig te sien.

Waterkloof Glen Guest House
Anonymous Guest - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
4/5
Anonymous Guest
Family with teenagers
Johan E - Nov 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Johan E
With partner

Had a nice stay.

It was nice, quiet and a neat place!

Waterkloof Glen Guest House 's response

Thank you very much for your review, we do appreciate it.

Waterkloof Glen Guest House
Tricia F - Jun 2024
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Tricia F
Family with young children

Gemaklik en in 'n goeie area.

Was 'n heerlike naweek en ons het baie lekker geslaap. Aandag kan dalk gegee word aan 'detail' en afronding. was 'n baie goeie gasheer en help graag.

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Comfortable and in a good area.

It was a lovely weekend and we slept very well. Attention may be given to 'detail' and finishing. was a very good host and happy to help.

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Waterkloof Glen Guest House 's response

Ons is bly julle het ons gastehuis geniet. Baie dankie vir julle resensie. Jou voorstelle is vir ons baie belangrik en ons is tans besig om aandag daaraan te gee.

Waterkloof Glen Guest House
Lebo R - Jun 2024
Overall rating
Cleanliness
5/5
Service
2/5
Location
4/5
Safety
5/5
Value for money
3/5
Lebo R
With partner

Nice place but the owner wasn’t as friendly as the caretaker.

The place was clean. Bernard was very friendly except the staff member I called because the aircon was not working. He told me that the money I paid doesn’t justify the reason to get an aircon. Mind you, I booked the deluxe room. The WiFi was not connecting on the TV. It would just hang.

Waterkloof Glen Guest House 's response

Thank you for your review, Lebo Rakhothulo. We will take your points into consideration and discuss them with our staff. Changes will be made accordingly.

Waterkloof Glen Guest House
Anonymous Guest - Sep 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
4/5
Anonymous Guest
On business
Thomas V - Aug 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
2/5
Thomas V
With partner

Not a very relaxing time spent there.

Spacious room. No hot water on the 2nd morning. On Saturday pm, very loud maintenance work was done above our room and outside our bathroom window. On the 1st day, very noisy guests were outside our room. Not very professional. Beds are comfortable.

Waterkloof Glen Guest House 's response

We are very sad to hear that you did not enjoy your stay. Unfortunately, we had to do some maintenance work the Saturday afternoon. We will take the matter of the noisy guests up with our manager. We would be willing to give you a complimentary free night stay to make up for the inconvenience.

Waterkloof Glen Guest House
Petra M - May 2024
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Petra M
With partner

Aanvaarbaar vir die een nag se oorslaap.

Blyplek is goed geleë vanaf Netcare Pretoria Oos Hospitaal. Goedkoop, maar dan kry jy waarvoor jy betaal.

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Acceptable for the one night's sleepover.

Accommodation is well located from Netcare Pretoria East Hospital. Cheap, but then you get what you pay for.

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Waterkloof Glen Guest House 's response

Ons is bly jy het jou verblyf by ons geniet. Jy kan ons kontak indien jy enige voorstelle het om jou verblyf te verbeter.

Waterkloof Glen Guest House
Frans L - Sep 2024
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Frans L
With partner

Die toegang enige ure is 'n probleem. Mens moet bel om in te kom na ure.

Dis seker reg vir sekere mense, maar nie vir my. Het darem net een nag daar geslaap. Geen TV kanale. Waterkrane lek. Toiletrolhouer val af. Elektriese kabel van ketel of air con? Met isoleertape toegedraai wat onnet is. Ag nee wat. Kamers is gerieflik groot, maar dis al wat positief is.

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The access any hours is a problem. One must call to come in after hours.

It's probably right for some people, but not for me. At least only slept there one night. No TV channels. Water taps leak. Toilet roll holder falls off. Electric cable from boiler or air con? Wrapped with insulating tape that is untidy. Oh no what. Rooms are comfortably large, but that's all that's positive.

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Waterkloof Glen Guest House 's response

Mnr Lottering

Baie dankie vir jou resensie en dat jy sekere dinge onder ons aandag gebring het. Ons sal dit met ons bestuurder opneem en oplos.

Waterkloof Glen Guest House
Chantel L - Jun 2024
Overall rating
Cleanliness
3/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
3/5
Chantel L
With partner

Lekker, maar kan klein dinge doen om te verbeter.

Met ons aankoms is ons gegroet deur 'n huishulp wat nie geweet het van ons bespreking nie, maar ons nog steeds gehelp het toe ek haar ons bespeking wys. Parkering is maar 'n beperking en met die toegangbeheer moet 'n persoon uit die voertuig uitklim om die klokkie te druk, en dit kan 'n veiligheidsrisiko word. Jy moet elke keer om in en uit gaan om hulp te vra om oop te maak, jy kry nie 'n toegangbeheerder vir die hekke nie. Die kamer was netjies, maar die mure kort maar 'n laag verf of 'n was, want daar is merke op die muur tussen die deur en die badkamer gedeelte. Jy kan nie die bedlampie gebruik nie, want daar is nie 'n tweepuntmuurprop om dit in te druk nie.

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Nice, but could do with small things to improve.

Upon arrival we were greeted by a maid who didn't know about our reservation but still helped us when I showed her our reservation. Parking is only a limitation and with the access control, a person has to get out of the vehicle to press the bell, and this can become a safety risk. You have to go in and out every time to ask for help to open, you don't get an access controller for the gates. The room was clean, but the walls just need a coat of paint or a wash, because there are marks on the wall between the door and the bathroom area. You can't use the bedside lamp because there isn't a two-prong wall plug to push it into.

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Waterkloof Glen Guest House 's response

Chantel, baie dankie vir jou resensie. Ons stel jou voorstelle hoog op prys en sal sien hoe ons in die toekoms jou verblyf nog meer aangenamer kan maak.

Waterkloof Glen Guest House
Anonymous Guest - Apr 2024
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
2/5
Anonymous Guest
With partner

Give the guests a button to get in and out themselves.

Doesn't work too bad but you don't get a gate button so you have to stand in front of a gate and wait for it to be opened and then late at night when others come in they blow the horn all the time because the ones who have to open maam sleep and when the guests sit together it is said that we are going to close the doors.

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Lorriane V - Nov 2024
Overall rating
Cleanliness
2/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
2/5
Lorriane V
Family with teenagers

Ligging naby aan Sunbet Arena. Staff vriendelik. Plek kort aandag!

Ligging was goed geleë vir Afrikaans is Groot. Die verblyf kort aandag, goeie skoonmaak en opknapping is nodig. Geen warm water in kamer 3 nie. Wasbak lek by kamer 6, vloer bly nat. Bring dalk maar eie kussings vir oornagverblyf, kussings by plek is deurgeslaap.

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Location close to Sunbet Arena. Friendly staff. Place needs attention!

Location was well located for Afrikaans is Groot. The accommodation needs attention, good cleaning and renovation is needed. No hot water in room 3. Sink leaks at room 6, floor remains wet. Maybe bring your own pillows for overnight stays, pillows at the place have been slept through.

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Ronel P - Nov 2024
Overall rating
Cleanliness
2/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
2/5
Ronel P
With partner

Teleurstellend.

Badkamer ruik bedompig en die stort was nie baie skoon nie, daar is nie eers skottelgoedseep of 'n vadoek nie.

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Disappointing.

Bathroom smells musty and the shower was not very clean, there is not even dish soap or a dish towel.

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Waterkloof Glen Guest House 's response

Baie dankie dat jy dit onder ons aandag gebring het. Ons is jammer om te hoor van jou ervaring. Ons neem dit op met ons personeel.

Waterkloof Glen Guest House
Dereck F - Apr 2024
Overall rating
Cleanliness
1/5
Service
1/5
Location
2/5
Safety
2/5
Value for money
1/5
Dereck F
With partner

Teleurgesteld.

Teleurgesteld. Nie op standaard. Badkamer deel nie skoon. Ketel stukkend. Nie soos geadverteer.

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Disappointed.

Disappointed. Not by default. Bathroom part not clean. Boiler broken. Not as advertised.

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Waterkloof Glen Guest House 's response

Ons neem kennis van u resensie en dankie dat u dit onder ons aandag gebring het. Ons sal opneem met ons personeel.

Waterkloof Glen Guest House
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  • Capacity: 20 people
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  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: 245 Neveling Street, Waterkloof Glen, Pretoria, 1801, Gauteng
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