Woodbridge Island Villa
Review Summary
Stephan S - Oct 2023
Overall rating
Glad nie tevrede nie. Swak diens.
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Not satisfied at all. Poor service.
Poor service. Window broken. Stove not working. The above was passed on and nothing was fixed. Only relayed that it was not reported by the previous travelers.
This review has been automatically translated using Google.
View original in Afrikaans.
Woodbridge Island Villa 's response
Dear Stephan
Thank you for staying with us recently and for taking the time to submit a review.
We would like to reassure you that we take issues seriously and are addressing them.
The window didn’t open well due to corrosion, maintenance made a temporary solution for your stay.
Thank you for reporting that the oven was not working. Yours was the first report of this issue to us and as such we have booked the Miele technicians to fix the High Tech Miele appliance. Miele technicians were, unfortunately, unable to come out over the weekend as a correction we understand that the stove is working, the oven was an issue.
Regards,
Woodbridge Island (Large Villa) Team
- Capacity: 10 people
- All ages welcome
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Check-in: 15:00 to 19:00
Check-out: 10:00 - Address: 55 Chandos Road, Woodbridge Island, Cape Town, 7441, Western Cape