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Oryx Walkway Moi Signature Luxury Home

Self Catering

Review Summary

3.4 out of 5from 5 reviews for Oryx Walkway Moi Signature Luxury Home
Cleanliness
3.2/5
Service
2.4/5
Location
3.8/5
Safety
4.4/5
Value for money
3.0/5
Cheryl W - Jan 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
3/5
Cheryl W
Large group

Plumbing issues in all units.

Leaking toilets, non-flushing toilet, broken taps, broken toilet seat. Leaking fridge. The ice maker not working. No coffee plunger. Clean, crockery and utensils well equipped. Well serviced and friendly staff.

Shuaib S - Jan 2019
Overall rating
Cleanliness
1/5
Service
1/5
Location
4/5
Safety
5/5
Value for money
4/5
Shuaib S
Family with young children

Very poor customer service and cleaning.

The house was nice, however the customer service was very poor and also the cleaning lady did not was not there to clean for the 3 nights that we’d stayed there we didn’t even get clean towels daily.

Jaco V - Apr 2018
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
5/5
Value for money
2/5
Jaco V
Large group

Baie groot teleurstelling.

Die beskrywing van die verblyf op die webtuiste is totaal misleidend. Die webtuiste beskryf die verblyf as volg: "Verblyf is beskikbaar in 2 selfsorgkothuise met slaapplek vir 12 gaste. Daar is 'n kuierarea en ’n swembad met 'n net." Wat nie gesê word nie is egter die probleem. Die kuierarea en kombuis is geheg aan 'n groot woonhuis wat nie tot die huurder se beskikking is nie. Jy mag nie eens die voordeur gebruik nie en moet om die huis loop om by die verblyf uit te kom. Die webtuiste beweer voorts dat: "Die kombuis is volledig toegerus". Dit is eenvoudig nie so nie. Ons groep het uit 12 mense bestaan (die huis word geadverteer vir 12 persone). Daar was 2 teelepels, geen koffiebekers, 4 teekoppies, geen braaibak, geen vadoeke. Die yskas is heeltemal te klein om 12 mense se kos en drank koel te maak of te hou. Daar was geen toiletpapier (toe ons vra is twee rolletjies vir die naweek vir ons gegee). Die huishulp is nors en sit heeldag in die hoofhuis (regs langs die kuierarea en swembad) en TV kyk. Ons moes na sokker en charismatiese kerkdienste luister. Toe ons koffiebekers uit die hoofhuis se kombuis gebruik het die eienaar dadelik gebel (die huishulp het hom gebel) om hieroor te kla. Donderdag, nadat ons met 'n gesukkel die huishulp oortuig het om ons toe te laat om die yskas in die hoofhuis te gebruik, het die agent my teruggebel. Tydens hierdie gesprek is daar vir my gesê dat ek nie die huis bespreek het nie en dat my houdig haar nie aanstaan nie. Geen onafhanklike persoon wat die webtuiste advertensie lees sal weet van die hoofhuis nie. Die foto's wys ook glad nie die hoofhuis nie. Inteendeel, die foto van die swembad en die lapa/boma is doelbewus van die hoofhuis se kant geneem sodat die huis nie gesien kan word nie. Ek sou nie die bespreking gemaak het as ek van die hoofhuis bewus was nie. Huurders voel soos bywoners.

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Very big disappointment.

The description of the accommodation on the website is totally misleading. The website describes the accommodation as follows: "Accommodation is available in 2 self-catering cottages with sleeping accommodation for 12 guests. There is a recreation area and a swimming pool with a net." However, what is not said is the problem. The living area and kitchen are attached to a large residential house which is not at the tenant's disposal. You may not even use the front door and have to walk around the house to get to the accommodation. The website further claims that: "The kitchen is fully equipped". It is simply not so. Our group consisted of 12 people (the house is advertised for 12 people). There were 2 teaspoons, no coffee mugs, 4 tea cups, no braai tray, no dish towels. The fridge is far too small to cool or keep 12 people's food and drink. There was no toilet paper (when we asked we were given two rolls for the weekend). The maid is grumpy and sits in the main house (right next to the lounge area and pool) watching TV all day. We had to listen to football and charismatic church services. When we used coffee mugs from the main house's kitchen the owner immediately called (the maid called him) to complain about this. On Thursday, after struggling to convince the maid to let us use the fridge in the main house, the agent called me back. During this conversation I was told that I had not booked the house and that my current position was not hers. No independent person reading the website ad would know about the main house. The photos also do not show the main house at all. On the contrary, the photo of the swimming pool and the lapa/boma was deliberately taken from the side of the main house so that the house cannot be seen. I would not have made the reservation if I had been aware of the main house. Tenants feel like guests.

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Sonja M - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sonja M
Large group

Ongelooflik.

Besonder netjies, goed toegerus. Het die skoonmaakdiens waardeer. Het heerlik gekuier. Kom beslis weer.

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Unbelievable.

Particularly neat, well equipped. Appreciated the cleaning service. Had a great time. Definitely come again.

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Karen G - Mar 2017
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
1/5
Karen G
With partner

Teleurstellend!

Die kamers is pragtig, maar daar was geen linne op die beddens in die een loft bo nie. Daar was geen toiletpapier nie, ons moes vra daarvoor. Daar was melk in 'n gewone uitgewaste konfytbottel. Die grootste probleem was 'n totale gebrek aan privaatheid. Die eienaar se woning vorm deel van die twee slaapeenhede. Dit is nie so geadverteer nie wat 'n wanindruk skep wanneer besprekings gedoen word. Die boma-area, swembad en hoofkombuis is aangrensend aan die eienaar se woning wat 'n ongemaklikheid / gebrek aan privaatheid skep. Die eienaar se stoep kyk uit op die boma en braai-area wat weereens 'n gevoel van ongemaklikheid geskep het. Ons kon nie vrylik daar beweeg nie, want ons het gevoel ons maak inbreuk op die eienaar se privaatheid. Die skoonmaker van die eenheid het die een aand in die kombuis/sitkamer gedeelte gesit en TV kyk wat weereens 'n inbreuk gemaak het op ons privaatheid. Wat die ligging en die netheid aanbetref was daar nie 'n probleem nie, maar dit het nie opgemaak vir die ongerief wat ons moes verduur ten opsigte van gebrek aan privaatheid nie.

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Disappointing!

The rooms are beautiful, but there were no linens on the beds in the one loft above. There was no toilet paper, we had to ask for it. There was milk in an ordinary washed out jam bottle. The biggest problem was a total lack of privacy. The owner's residence forms part of the two sleeping units. It is not as advertised which creates a false impression when booking. The boma area, pool and main kitchen are adjacent to the owner's residence which creates an awkwardness / lack of privacy. The owner's porch overlooks the boma and braai area which once again created a feeling of awkwardness. We could not move freely there because we felt we were invading the owner's privacy. The cleaner of the unit was sitting in the kitchen/living room area one night watching TV which again invaded our privacy. In terms of the location and the cleanliness there was no problem, but it did not make up for the inconvenience we had to endure in terms of lack of privacy.

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Oryx Walkway Moi Signature Luxury Home 's response

Hi Kobus,

Baie dankie vir jou terugvoer. Dit is vir ons jammer jy is teleurgesteld en sal opvolg op jou klagtes.

Net om te noem dat ons die volgende wel genoem is in ons advertensie:

"Accommodation is offered in 2 self-catering cottages, sleeping 12 guests in total, and are linked by an entertainment area"

Die melk is heel moontlik die bediende sin wat sy in die yskas gebêre het. Ons het geadverteer dat die eenheid eintlik selfversorgend is, maar glo sy het nie omgegee as julle daarvan gebruik het nie.

Groete

Oryx Walkway Moi Signature Luxury Home
From
From R 10 000
per night, for 16 ppl
From
R 10 000
per night, for 16 ppl
Make a Booking
  • Capacity: 16 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: Farm 534, Mabula, 91 Zebula, Bela Bela, 0480, Limpopo
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDNkYmE0ZjIyLTQwNGEtNDMxMS1iMjZhLTllODM4ODgyYmZiYg?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R10 000 per night, for 16 ppl 5 5 1 4 Farm 534, Mabula 91 Zebula 0480 Limpopo 021 201 8900 14:00-20:00 10:00 -24.764886 27.94998
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