At Ballito Manor View
Review Summary
Brandon H - Aug 2024
Overall rating
Very relaxed.
Jp R - Apr 2021
Overall rating
Baie lekker plek.
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Very nice place.
Would have been better if someone could clean the unit on a daily basis. There were a few small things that bothered, there were bad 3 rolls of toilet paper, only one black bag and some of the plates and glasses in the unit were still dirty in the cupboards.
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At Ballito Manor View 's response
Hi JP, thank you for your review. We offered the service to you however you declined it. Our rates are super low at the moment due to the whole covid and cleaning thing. Please let us rather provide you with the service in the future at a slight increase in the rate. We apologize for the cleaning incident. We have taken it up with our cleaning company so we will ensure it will never happen again. We thank you for your comments, as this is the only way to improve our quality. Thank you kindly and wish you an awesome year further. See you soon.
Henru D - Sep 2020
Overall rating
Bo-verwagting puik akkommodasie!
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Above expectation great accommodation!
This place is surprisingly more spacious than it appears in the photos. A luxury unit with a beautiful view of the sea. Everything is spotless and the beach towels provided are a bonus! Sonya is friendly and very helpful. For sure, let's vacation here again!
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At Ballito Manor View 's response
Henry, so pleased you enjoyed your stay. Look forward to seeing you soon.
Anonymous Guest - Aug 2020
Overall rating
The view is very beautiful.
Gate guard was very good and walk to beach takes 2 min.
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Jaco B - Oct 2019
Overall rating
It was amazing.
At Ballito Manor View 's response
Thank you Jaco. Was an absolute pleasure hosting you.
Jo V - Aug 2019
Overall rating
Baie lekker - wens ons kon langer bly!
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Very nice - wish we could've stayed for longer!
What a wonderful place! We really enjoyed it.
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At Ballito Manor View 's response
Loved hosting you. Please visit again.
Natasja S - Jan 2018
Overall rating
Teleurstellend.
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Disappointing.
There is only a braai by the pool. Air cooling is not advertised but the photos show that there is air cooling. It doesn't work - misleading. There is a 4 page 'inventory' that you have to go through when you get there, and it is made clear that if you break just 1 glass you lose your entire R2500 deposit. This made us not feel at ease at all and were too scared to use anything! We took the time to check everything. There is stuff on the list that isn't there - apparently it's the wrong list. And there were broken things hidden in the back of the closet. The cleaning services also definitely let the place down. Ballito Manor View is stunning, will go again but for sure to another unit.
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At Ballito Manor View 's response
Dear Natasja,
Thank you for your review. Kindly allow me to provide feedback on the comments:
The air-conditioners cannot be removed as they are built into the roof and it would leave holes that cannot be covered in the walls. We will incorporate this information into the listing to make it clear to potential guests that the air-conditioners are not in a working order.
With regards to the broken items - We apologised directly to you for the wrong inventory that was supplied. However, I would like to mention that there was one broken item, not multiple items as suggested in your review. You were welcome to report this broken item to us to have it replaced and make a note not to charge it to your account.
Regards,
Sonya
Dries M - Jul 2017
Overall rating
Fantasties.
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Fantastic.
Child-friendly, very well-located facility that is excellently equipped.
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At Ballito Manor View 's response
Thank you so much! It was wonderful having you stay with us. Do visit again.
Melissa B - May 2017
Overall rating
Baie oulike eenheid en ligging goed.
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Quaint unit and good location.
Very quaint unit and good location. Nice sea view.
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At Ballito Manor View 's response
Thank you for your feedback we really appreciate that!
Riaan V - Feb 2017
Overall rating
Baie warm.
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Very hot.
Stunning unit, just a shame that the aircon didn't work in 3 of the rooms and the owners just shrugged and did nothing.
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At Ballito Manor View 's response
Apologies for that, we have now also install fans in the event the gas runs out again and we cant get the technicians out on a weekend. Fortunately we have a generator so you weren't stuck without electricity too like the whole of Ballito!
Cornelia B - Apr 2017
Overall rating
Heerlik.
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Delicious.
The air-cons do not work properly, and the towels that you pay R500 are already thin and rock hard.
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At Ballito Manor View 's response
Thank you for choosing Ballito Manor View, its great to have you stay with us. Do come again!
Christo V - Feb 2017
Overall rating
Wonderlike, skoon en veilige verblyf met mooi uitsig van die see.
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Wonderful, clean and safe accommodation with pretty view of the sea.
Was there from Monday to Sunday and there were no complaints. It was exactly like the ad. "What you see is what you get". Nice pool, green grass and gardens and braai facilities at the pool was very well maintained. There were a few things that could have been better. The cleaning services in our opinion used the floor towel to wipe the mirrors and sinks. Was always damp after they had left. We have on one occasion washed and tumble dried the towels ourselves. The other thing was that the chairs are laminated wood and gets rubbed with oil. However, it doesn't absorb completely and leaves an oil mark on your pants if you sit there.
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At Ballito Manor View 's response
Thank you so much for bringing that too our attention. Glad you enjoyed your stay do come again!
Theuns F - Mar 2017
Overall rating
Die plek was glad nie wat ge-adverteer is nie! Baie teleurgesteld.
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The place was not at all as advertised! Very disappointed.
1) Dishwasher wasn't working and apparently broken for some time according to the cleaners. 2) Main bedroom's door to the balcony couldn't lock - was only fixed on the 5th day. 3) Safe was only working after a week. 4) Air conditioner in second room didn't work. 5) Some things missing in the kitchen. 6) Disappointing discussion with owner regarding the linen and breakage deposit. 7) Exactly the same apartment next door was half of the price and everything was in working condition. Would circulate this review on social media with pleasure.
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At Ballito Manor View 's response
For everyone's benefit, we charge R 500.00 for the linen fee which it costs us to wash all the towels and linen on the beds each time a guest departs. The cleaning cost is R 150.00 a day, except for Sundays, which we don't charge you for. This is just a flash clean. So we would appreciate the feedback in a more constructive manner so we may improve our service delivery to you as we do appreciate your business.
Marinda R - Dec 2016
Overall rating
Fantasties!
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Fantastic!
Everything needed is available. Safe, tidy and what a view. Saw dolphins every day! Will visit again.
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At Ballito Manor View 's response
Really pleased you had so much fun! Welcome back anytime
Meyer S - Sep 2016
Overall rating
Eersteklas.
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First class.
Beautiful view and first class accommodation.
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At Ballito Manor View 's response
Thank you so much for your feedback. We appreciate your business. Do come again!
Ramona K - Oct 2016
Overall rating
Great view and location.
At Ballito Manor View 's response
Glad you enjoyed your stay! Please report things us immediately on your arrival so we may address it immediately.
Riette D - Jul 2015
Overall rating
Luukse weelde!
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Luxurious opulence!
If you want to pamper yourself, stay here.
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At Ballito Manor View 's response
Hi there, please advise where we fell short of providing you with a 5* service
Jaco V - Jul 2015
Overall rating
Great!
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Great!
Please see the stars.
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At Ballito Manor View 's response
Please advise where did the customer service and value for money fall short?
Theunis S - Mar 2015
Overall rating
Wonderful location, great apartment, but be prepared to wait for your deposit refund.
At Ballito Manor View 's response
Please correct your statement as we have refunded you. Kindly be aware of defamation of character, your comments need to be factual. We are always dependent on the client providing us their banking details timorously.
Leneque L - May 2015
Overall rating
Awesome.
At Ballito Manor View 's response
Hi there, please advise where we fell short of providing you with a 5* service, especially when you say it was so luxurious?
Louise S - May 2014
Overall rating
Die ligging was puik, woonstel baie goed toegerus met pragtige uitsig.
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The location was great, apartment very well equipped with a beautiful view.
Thank you very much! See the stars below.
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At Ballito Manor View 's response
Hi there, please advise where we fell short of providing you with a 5* service
Andrew H - Sep 2013
Overall rating
Perfect for a breakaway, all the amenities and lovely fresh look.
At Ballito Manor View 's response
Thank you for your patronage and your wonderful review. We do indeed try our very best to have it 5* all the time! Do visit us soon
Alida K - Jun 2013
Overall rating
Well
At Ballito Manor View 's response
Thank you for your patronage and your wonderful review. We do indeed try our very best to have it 5* all the time! Do visit us soon
Hanneke V - Oct 2013
Overall rating
Wonderlik - soos Konings gebly!
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Wonderful - stayed like Kings!
See the stars below.
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Thomas W - Oct 2012
Overall rating
Amazing trip and accommodation - thank you
Claudia L - Aug 2012
Overall rating
Excellent rental,beautiful, clean and very modern..
Graeme W - Nov 2011
Overall rating
Great apartment, very clean and well kept, friendly staff.
Christa V - Dec 2010
Overall rating
Great place with excellent safety and a few steps from the swimming pool and beach.
- Capacity: 4 people
- All ages welcome
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Check-in: 15:00 to 23:00
Check-out: 09:00 - Address: 102B Compensation Road, Ballito, North Coast, KwaZulu-Natal