Karoo Country Inn Hotel
Review Summary
Melanie W - Aug 2024
Overall rating
Comfortable and safe.
Elaine D - Jan 2024
Overall rating
Kamer was skoon en netjies. Baie gerieflik om 'n restaurant byderhand te hê.
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Room was clean and tidy. Very convenient to have a restaurant close at hand.
Slept very well. Room and bathroom are convenient and comfortable.
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Dj L - Jan 2024
Overall rating
Gesellig en Middelburg was 'n verrassing. Moeite werd om daar oor te slaap.
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Cozy and Middelburg was a surprise. Worth sleeping over.
Very nice historical building.
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Christa P - May 2024
Overall rating
Baie lekker, skoon, netjies, vriendelik.
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Very nice, clean, tidy, friendly.
Very nice stay, the food at the restaurant was delicious and the staff very friendly and helpful.
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Magda Ann L - Apr 2024
Overall rating
Not bad.
Anonymous Guest - Sep 2024
Overall rating
Mariana S - Sep 2024
Overall rating
Teleurstellend
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Disappointing
Hotel very neglected. Looks like the photos on the web page were taken a long time ago. Other guests in the hotel misbehaved, swore a lot and made noise. The men spoke very condescendingly and with extremely poor and unacceptable language to the hotel's receptionist when she tried to silence them. There was no security guard on duty to help her. How can the management of the hotel expect her to sort out such problems alone late at night? Not the type of accommodation I expected from you.
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Jacques M - Mar 2023
Overall rating
Was skoon en die kos was heerlik.
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Was clean and the food was delicious.
The reception was friendly and in Afrikaans. The restaurant was clean and tidy and the food is value for money.
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Wade F - Dec 2023
Overall rating
Good for a one-night stopover.
Duané V - Jun 2023
Overall rating
Pleasantly surprised!
Read moreMareli S - Jan 2023
Overall rating
Everything you need for an overnight stay while traveling.
Read moreLita O - Dec 2023
Overall rating
Gasvryheid soos net die Karoo kan!
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Hospitality as only the Karoo can!
Very nice and delicious in the Springbok restaurant!
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Hanlie V - May 2023
Overall rating
Die ervaring was ietwat traumaties.
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The experience was somewhat traumatic.
At first there was no one at reception. After that no one knew about my booking. There was load shedding and no flashlights were provided. I had to go looking for my room in the dark corridor.
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Marelize N - Mar 2023
Overall rating
Personeel was wonderlik en het baie moeite gedoen. Etes baie goed.
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Staff were great and put in a lot of effort. Meals very well.
Was satisfactory visit. Interesting.
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Christo En Adrie N - Feb 2023
Overall rating
Ons stop na 'n lang pad van Koës Namibia by hotel was vir ons nie goed met die hele dag krag af en toe weer van 18h00 af met SA se lae kragverbruik nie.
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We stop after a long way from Koës Namibia at hotel was not good for us with power all day and occasionally again from 18h00 with SA's low power consumption.
There was also no water in toilets and so bathrooms were not scrupulously clean, certainly not a staff fault but a city council fault. No power, no water. Restaurant and service were very friendly and food was delicious at Christmas dinner!
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Theodore V - Jan 2023
Overall rating
Staff very pleasant and helpful, even went out of there way to provide us with a meal at 10pm!
Tjaart C - Aug 2023
Overall rating
Uiters teleurgesteld.
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Extremely disappointed.
No milk or creamer for coffee. Old, hard and worn towels. Old linen and bedding. Not enough staff in restaurant. Receptionist not on her post. Difficulty getting into parking area by car at night.
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Karoo Country Inn Hotel 's response
Good day Tjaart,
Thank you for your review.
We are very sorry that you did not enjoy your stay with us. The evening of 11 August we had an exceptionally busy evening it was inter-schools in the town and a lot of guests came for dinner we had to use all our staff to assist the reason you could not find the receptionist sometimes at the desk. There is a contact number a guest can phone. Please keep in mind that we can not have more personnel on a shift we are usually not so busy, so this was one exceptionally busy evening. We do apologise for any inconvenience caused.
Kind regards. Deone
Shane W - Jan 2023
Overall rating
Swak, los die plek uit.
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Weak, leave the place alone.
The place is a mess. Waste of money. Drive to the next location. Restaurant is dirty and has almost nothing to eat, dust everywhere, glasses are dirty, place is not maintained, aircon does not work as it should. For the money you pay and what you get, the place should not even get 1 star, poor.
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Mitzi E - Dec 2022
Overall rating
Very impressed, will be back.
Noldus G - Dec 2022
Overall rating
Baie netjies en veilige parkeerplek.
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Very neat and safe parking.
Will definitely stay there again if I'm in the area.
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Zack D - Sep 2022
Overall rating
Baie nice plek!
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Very nice place!
Very nice stay. The bar's service is very slow. The lady ran around terribly between the kitchen and the bar, it is suggested that more staff be appointed to assist her.
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Bennie T - Jul 2022
Overall rating
Goeie ontvangs gehad net koud gekry.
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Had a good reception just got a cold.
Very happy with reception, shower did not have water and also toilet leaked more than goes in. There was air conditioner in room but not very effective.
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Eben B - Dec 2022
Overall rating
Goeie ligging af Kaap toe. Vriendelike personeel maar diens kan beter.
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Good location down to the Cape. Friendly staff but service could be better.
Staff are friendly and speak Afrikaans. Room and bedding were nice and clean, just a pity no shower, only a bath. WiFi was unfortunately often sporadically on and off. By 21h00 it was no longer available. The television is still the box type and some of the channels from DStv were not available, and we have no interest in OpenView's channels. Parking at busy times seems to be a bit of a problem as people have to pull their cars into obscure places for everyone to get into the premises which is safe. Just a pity they call a guest at half past ten when you are finished in your bed to possibly move your car! However, I did not entertain them. Breakfast is only served from 7am, so it is not suitable for travelers who want to set off early. Dinner was a bit expensive and my steak was served on a cold 'rock plate' with some onion rings and a small bowl of rice, no vegetables. My wife's oil-soaked calamari arrived long after I had finished eating.
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Japie H - Dec 2022
Overall rating
Was wel tevrede en verras.
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Was pleased and surprised.
We checked in easily, and the restuarant was very pleasant with very good food ordered from the menu. Breakfast was a little disappointing, but was adequate. Will definitely stay there again.
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Marinda E - Jan 2022
Overall rating
Aircon inoperative. Bathroom tiles missing or in proses of falling off. Pool area untidy. Drain pipe leaking on balcony.
Anonymous Guest - Feb 2022
Overall rating
Comfortable. Good food.
The pub is good and so is the restaurant.
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Helene B - Apr 2022
Overall rating
Netjies en skoon. Baie basies.
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Neat and clean. Very basic.
Too few staff on duty. 1 lady had to handle everything. Check-in, waitress, bartender, kitchen etc. For a family of 4 there were only 2 towels. Bath mats that slouch. Next morning was load shedding and I assume that's why we struggled with water to shower. No extra effort.
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Gerda P - Aug 2022
Overall rating
Heerlik oorgeslaap en lekker ontbyt geëet.
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Had a wonderful sleep over and had a nice breakfast.
Microwave was a bit dirty and all the cutlery was not available. We didn't use it, but it wasn't fully available. Other than that, no problem.
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Leon D - May 2022
Overall rating
Terleurstellend.
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Disappointing.
Both bathroom and room were not thoroughly cleaned. Ceiling fan was dirty, two-plate stove was dirty, bathroom faucets, soap dish dirty. No toilet paper. Will definitely never stay there again.
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Ronald L - Dec 2021
Overall rating
Oornagverblyf.
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Overnight accommodation.
Very warm welcome at the Karoo Inn and staff were very friendly. Will stay here again in the future.
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Fanus H - Dec 2021
Overall rating
Was 'n heerlike kuier na baie kilometers in die saal!
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Was a great visit after many kilometers in the saddle!
I actually have a lot of nostalgia for Middelburg. As little boys, we spent our holidays visiting my Grandpa and Grandma Hansen there. They are both buried there, we took the opportunity to simply visit their grave. We went looking for their house, in 40 years many things change! Middelburg had been cousins time. The Karoo Country in is neat, clean, antique furniture, the dinner was delicious, the waitresses friendly and brilliant. Extremely secure parking. Lovely late afternoon, evening and next morning spent there!
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Leon P - Apr 2021
Overall rating
Not bad for an overnight stay
Gys V - Dec 2021
Overall rating
Hotel benodig dringend kragopwekker.
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Hotel urgently needs generator.
Power was down due to challenge with power station at Gariep Dam. No generator. We had to make do with candlelight from the dining room to the room. Bathroom needs attention. Showers lack attention. Menu was also limited because they could only prepare certain things with gas.
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Bernard B - Dec 2021
Overall rating
Ok om oor te slaap.
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Ok to sleep over.
Just enough to sleep over.
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Tammy G - Dec 2021
Overall rating
Average overnight accommodation.
Kobus V - Dec 2021
Overall rating
Die hotel is pragtig, maar kort bietjie aandag.
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The hotel is beautiful, but needs some attention.
The hotel is nice, but inside it's a bit shabby. Cold water wouldn't work and the toilet was broken. Unfortunately will not stay here again.
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Karoo Country Inn Hotel 's response
Goeie dag Kobus,
Ons neem kennis van jou oorsig. Let asb daarop dat u in n ekonomiese kamer oornag het wat baie goedkoper is as ons opgegradeerde kamers. Ons onderhoudspan is besig om aan die toiletstelsels van die ekonomiese kamers te werk of dit te vervang.
Groete.
Deone
Marlene M - Dec 2021
Overall rating
Onvoorsienbare onplesierige verblyf.
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Unforeseen unpleasant stay.
Unfortunately, the town had a power outage. Als was shrouded in darkness. Had to get by with 1 candle, phones were dead too so couldn't use phone flash. There was no water either. I understand it's not the hotel's fault, but maybe they can take better precautions for such situations. It's hard to make a poll if you couldn't see anything and couldn't use anything.
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Riëtte B - Dec 2020
Overall rating
Gerieflike oorslaap op pad na die Tuinroete.
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Comfortable overnight stay on the way to the Garden Route.
Friendly service, neat rooms and safe parking at a good price.
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Melinda L - Jan 2020
Overall rating
Oase in die middel van baie droë Karoo.
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Oasis in the middle of very dry Karoo.
Had a great night's rest and ate deliciously in the restaurant.
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Niel L - Dec 2019
Overall rating
Rustig en gemaklik.
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Quiet and comfortable.
Our room was nice and big and everything needed is there.
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Monique B - Aug 2019
Overall rating
Netjies en gemaklik.
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Neat and comfortable.
Was very clean and tidy, comfortable beds and pillows. We had a very nice stay.
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Karoo Country Inn Hotel 's response
Goeie dag,
Baie dankie vir die terugvoer. Ons sien uit daarna om julle in die toekoms weer te verwelkom.
Groete.
Deone du Pisani
Etienne V - Nov 2019
Overall rating
Waarde vir geld.
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Value for money.
We received personal service. Secure parking and very good value for money.
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Mariette K - Jan 2019
Overall rating
Pragtige, stokou hotel. Kamers silwerskoon.
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Beautiful, cool hotel. Rooms spotless.
Had a great sleep. Thank you.
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Ashley W - Oct 2019
Overall rating
Goed geleë en alles wat mens benodig om te oornag.
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Well located and everything you need to spend the night.
Very nice old building with warm character even though it is old. Bathrooms are currently being renovated, but there was no inconvenience. Staff were friendly and the restaurant, Keg, very cozy with good food. The price is very reasonable and all the necessary amenities were available.
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Linda F - Aug 2019
Overall rating
Naby skool waar ek wou wees.
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Close to school where I wanted to be.
Apart from the bathroom door that wouldn't close, the room was neat and clean.
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Johann D - Dec 2019
Overall rating
Lekker geslaap. Jy kry waarvoor jy betaal.
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Slept well. You get what you pay for.
Value for money.
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Christian B - Dec 2019
Overall rating
Net-net 'n pass.
Johan K - Dec 2019
Overall rating
Geskik vir oorslaap as daar nie 'n alternatief is nie.
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Suitable for sleeping over if there is no alternative.
It is an old, worn out hotel with creaking floors. The rooms are spacious. There are notices indicating that the hotel will be renovated. The place has potential.
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Marc E - Dec 2019
Overall rating
Most disappointed.
Karoo Country Inn Hotel 's response
Good day Marc
Thank you for your review. Please bear in mind that you booked the economy - our upgraded rooms would definitely have met your expectations.
It was also one of the busiest nights of the year, the hotel was fully booked and the roads were very busy.
Have a safe journey.
Kind regards,
Deone
Anonymous Guest - May 2019
Overall rating
The beds need to be replaced.
The general accommodation was reasonable. Picked up some issues. The one mattress of the bed was not suitable for sleeping on. The shower facilities were also not very nice. Some of the goods that were previously requested had to be returned and others had to be supplied.
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Sterrie B - Dec 2019
Overall rating
Nie groot keuses in Middelburg vir verblyf nie! Die hotel kort 'n goeie skoonmaak, als is vol stof en ruik muwwerig. Kamers is oraait, kos was baie swak met aandete! Ontbytsaal kort ook skoonmaak, lyk oud en ruik oud!
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Not many choices in Middelburg for accommodation! The hotel needs a good cleaning, als is full of dust and smells musty. Rooms are ok, food was very poor with dinner! Breakfast room also needs cleaning, looks old and smells old!
Hotel has potential if cleaned intensively! And if decent/edible food is served, parking is only a problem, space is very small at the back. Beggars, especially children right in front of hotel very annoying!
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Hannes G - Dec 2018
Overall rating
Gasvryheid soos min - ‘n Karoo-juweel!
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Hospitality like few - a Karoo gem!
We stayed in the hotel's self-catering units - beautiful, spacious restored house close to the hotel. In the evening we had a delicious meal in the Keg & Springbuck and the next morning breakfast in the hotel. Service was excellent and the food very tasty! I would visit the Karoo Country Inn again and highly recommend it to anyone heading to the coast!
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Karoo Country Inn Hotel 's response
Goeie naand Hannes,
Baie dankie vir die positiewe terugvoer.
Ons sien uit daarna om julle weer in die toekoms te akkommodeer.
Groete,
Deone
Rita R - Dec 2018
Overall rating
Netjies en baie gerieflik.
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Neat and very comfortable.
We stayed overnight. Staff very friendly and thumbs up for Ruan on reception, who went out of his way to help with information we needed. Had lovely dinner at KEG, all very friendly.
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- Capacity: 66 people
- All ages welcome
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Check-in: 14:00 to 22:00
Check-out: 10:00 - Address: Cnr Loop & Meintjies Streets, Middelburg, 5900, Eastern Cape