Kiara Lodge
Review Summary
Dewald L - Nov 2024
Overall rating
Pragtige plek vir 'n wegbreek in die natuur.
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Beautiful place for a break in nature.
Our weekend at Kiara Lodge was fantastic. The Lodge is kept very tidy and the rooms are very stylishly furnished. There is a nice indoor pool and the dishes at Maluti Melt, the restaurant, are very tasty.
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Kiara Lodge 's response
Hallo Dewald, dankie vir jou mooi resensie! Gastegerief is vir ons belangrik, en ons is verheug dat ons pragtig gemeubileerde eenhede en fantastiese geriewe almal 'n blywende indruk by jou kan maak. Hoop om jou binnekort terug te hê vir meer bergmagie .
Celeste R - Oct 2024
Overall rating
Heerlik gekuier, pragtige plek, sal beslis weer gaan!
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Had a great time, beautiful place, will definitely go again!
We had a lovely stay, the unit was clean and spacious, and has a lovely veranda where we had a barbecue. Very bird-rich environment, and the bunnies can be seen everywhere on the lawns. We ate at the restaurant one night, the food is delicious! Walking trails right on one's doorstep, and nature was an experience.
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Kiara Lodge 's response
Hallo Celeste, dankie vir jou mooi terugvoer. Van asemrowende berglandskap tot pragtige verblyfopsies, ons is so bly dat jy 'n wonderlike vakansie by ons gehad het . Ons kan nie wag om jou terug te verwelkom vir nog 'n onvergeetlike avontuur nie!
Celeste R - Oct 2024
Overall rating
Heerlik gekuier, pragtige natuurskoon!
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Had a great time, beautiful scenery!
We had a wonderful stay. The unit was beautiful and clean. Kiara Lodge is absolutely breathtakingly beautiful. We will definitely stay there again.
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Petro B - Oct 2024
Overall rating
Baie lekker.
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Very nice.
Chalets are very nice, neat and clean. Has everything you need. The hot pool is lovely. Bed just sleeps very badly.
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Kiara Lodge 's response
Hallo, dankie vir jou vriendelike resensie! Ons is verheug om te hoor dat julle ons netjiese en skoon chalets en die heerlike warm swembad geniet het. Ons waardeer jou terugvoer oor die bed, en ons sal daarna kyk om 'n gemakliker verblyf vir ons gaste te verseker. Verder hoop ons om jou binnekort terug te verwelkom vir nog 'n aangename ervaring!
Suzaan L - Jun 2024
Overall rating
Lieflik, gerieflik, skoon en netjies.
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Lovely, comfortable, clean and tidy.
We had a nice stay.
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Kiara Lodge 's response
Hallo Suzaan, dankie vir jou vriendelike resensie! Ons is bly om te weet jy het lekker gebly en alles skoon en netjies gevind. Ons hoop om jou binnekort weer by ons oord te verwelkom!
Kreesan G - Apr 2024
Overall rating
Great resort in Clarens.
Kiara Lodge 's response
Hi Kreesan, thank you for the amazing feedback. At our charming mountain resort, we want each moment to be unforgettable, and it's great that our exciting range of facilities could contribute to a fantastic stay. We can't wait to host you again!
Byron S - Feb 2024
Overall rating
Fabulous.
Read moreKiara Lodge 's response
Hi Byron, thank you for your feedback! We're delighted you enjoyed a fabulous stay with us. We'll work on improving road signs and WiFi stability. Your suggestion regarding check-in time is duly noted. We're glad you liked the spacious chalet, generator provision, pool, games room, and our friendly restaurant staff. Thank you for choosing us, and we look forward to hosting you again in the future!
Vincent V - Oct 2024
Overall rating
Uitstekend.
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Outstanding.
Very nice, would recommend.
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Kiara Lodge 's response
Hallo Vincent, dankie vir die uitstekende resensie! Ons is so bly om te weet jy het jou verblyf geniet en waardeer jou aanbeveling. Ons sien uit daarna om jou binnekort terug te verwelkom vir nog 'n wonderlike ervaring!
Jurie L - Sep 2024
Overall rating
Die sneeu met ons aankoms was onverwags, maar die kleinkinders kon nie genoeg kry.
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The snow upon our arrival was unexpected, but the grandchildren couldn't get enough.
Our children and grandchildren really enjoyed the visit.
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Kiara Lodge 's response
Hallo Jurie, dankie vir jou resensie. Dit is so opwindend dat die sneeu tot die vreugde van jou vakansie kan bydra – dit verander regtig ons oord in 'n winterwonderland . Ons sien uit daarna om jou terug te verwelkom vir nog 'n onvergeetlike bergwegbreek!
Francois L - Oct 2023
Overall rating
Genoeg aktiwiteite om jou besig te hou.
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Plenty of activities to keep you busy.
On a completely different note, I would like to see the owners do more about the invasive trees (poplars and Black Wattle), as well as the groundcover Vinca, which grows so luxuriantly on the property.
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Kiara Lodge 's response
Hallo Francois, dankie dat jy die tyd geneem het om jou ervaring met ons te hersien. Ons is verheug om te hoor dat jy die verskeidenheid aktiwiteite wat beskikbaar was tydens jou verblyf geniet het. Daar word behoorlik kennis geneem van u kommer oor indringerbome en grondbedekking. Ons is daartoe verbind om die natuurlike skoonheid van ons eiendom te behou en sal beslis kyk na die kwessies wat jy geopper het, aan te spreek. Jou terugvoer is noodsaaklik om ons te help om die nodige verbeterings aan te bring, en ons waardeer jou insette. Ons poog om 'n balans te vind tussen die aanbied van 'n verskeidenheid aktiwiteite en die behoud van die omgewing, en jou kommentaar is 'n waardevolle bydrae tot daardie poging. Ons hoop om jou terug te verwelkom vir nog 'n lekker kuier in die toekoms.
Louis L - Jul 2023
Overall rating
Vir natuur liefhebbers.
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For nature lovers.
Very nicely centrally located. The resorts themselves are very easily accessible and so are the services provided. To Kiara Lodge itself, maintenance of units on the outside leaves too much to be desired and can be a safety risk.
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Kiara Lodge 's response
Dankie vir jou wonderlike kommentaar Louis. Ons is so bly dat jy ons pragtige oord geniet het. Dit is wonderlik om te weet dat jy professionaliteit, netheid en goeie diens ervaar het, want dit is waaroor ons gaan! Dankie ook vir jou voorstelle. Ons kan nie wag om jou weer te huisves vir nog 'n wonderlike verblyf nie.
Jean O - Jul 2023
Overall rating
Gerieflik en stil.
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Comfortable and quiet.
Close to Clarens and other attractions. Nice central.
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Kiara Lodge 's response
Hallo Jean, dankie dat jy by ons gebly het, en ons is verheug om te weet dat jy jou vakansie by ons oord geniet het. Ons hoop ons kry die plesier om julle in die toekoms weer te huisves.
Leon V - Jul 2023
Overall rating
Park, stay and explore.
Kiara Lodge 's response
Hi Leon, thank you for your wonderful review. We are so happy to know that you had an enjoyable holiday with us while taking in the stunning scenery and exploring our charming resort's fantastic facilities. Looking forward to welcoming you back soon for another delightful experience.
Natasha V - Jan 2023
Overall rating
Great.
Kiara Lodge 's response
Hi Natasha, thank you for sharing this pleasant feedback with us.
It's always great knowing our guests had an enjoyable holiday at our scenic, peaceful resort.
There is also an exciting range of entertainment facilities, and we're sure this is to your liking. Hope to welcome you back real soon!
Johannes S - Dec 2023
Overall rating
Short but very sweet!
Kiara Lodge 's response
Hi Johannes, thank you for the wonderful feedback. We agree that the stunning mountainous surroundings are a gorgeous sight and help add to a unique holiday experience. It was a real pleasure hosting you, and we can't wait to welcome you back for another memorable stay!
Lucretia D - Nov 2023
Overall rating
Was baie lekker net min om te doen met 'n 14 maande oue kind.
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Was very nice just little to do with a 14 month old child.
Yes, we had a nice stay.
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Kiara Lodge 's response
Hallo, Lucretia, dankie vir jou terugvoering! Ons is bly om te hoor jy het lekker gebly. Jou insette is waardevol, en ons hoop om jou in die toekoms terug te verwelkom met nog meer gesinsvriendelike aanbiedinge.
Lindy P - Jan 2023
Overall rating
Baie oulike bestemming indien jy klein kinders het.
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Very cute destination if you have small children.
Everything within walking distance! Have fun!
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Kiara Lodge 's response
Hallo Lindy, dankie dat jy hierdie wonderlike terugvoer vir ons gegee het. Ons is so bly dat almal 'n genotvolle vakansie by ons pragtige berg oorde gehad het, veral die kinders. Ons was mal daaroor om jou te huisves en sien uit na jou volgende onvergeetlike verblyf by ons.
Jacques V - Jul 2023
Overall rating
Baie lekker, maar duur vir die geriewe wat jy kry.
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Very nice, but expensive for the amenities you get.
The facilities are not well maintained, and expensive.
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Kiara Lodge 's response
Hallo Jacques, dankie dat jy jou resensie gelos het. Ons probeer altyd ons bes om elke gas se ervaring 'n aangename een te maak en ons is regtig spyt dat ons nie aan jou verwagtinge voldoen het nie. Ons twyfel nie daaraan dat ons oord en sy fasiliteite 'n baie beter indruk sal laat met jou volgende besoek nie.
Gabriel A - Jun 2023
Overall rating
Verblyf is goed en baie sentraal.
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Accommodation is good and very central.
The kids always enjoy Kiara Lodge, but we expected better quality at the restaurant.
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Kiara Lodge 's response
Hallo Gabriel, dankie dat jy die tyd geneem het om jou ervaring met ons te deel, en is bly dat kinders altyd hul tyd by die oord geniet. Ons is altyd op soek na maniere om ons spyskaartaanbieding te verbeter, en ons sal jou terugvoer met ons restaurantspan deel vir aandag. Dankie vir jou ondersteuning, en ons hoop om jou weer in die toekoms te huisves.
Wilna L - Nov 2022
Overall rating
Verblyf baie geniet. Natuurskoon asemrowend.
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Enjoyed stay very much. Scenically breathtaking.
Units neat and clean. Service excellent. Will definitely recommend.
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Kiara Lodge 's response
Hallo Wilna, dankie dat jy hierdie pragtige terugvoer met ons deel. Ons oord is trots op hoë vlakke van instandhouding, netheid en kliëntediens en ons is so bly dat dit aan jou gedemonstreer is. Die berguitsigte is werklik ongelooflik, en dra regtig by tot die ontspanne vakansie-atmosfeer. Ons was mal daaroor om jou te huisves en sien uit na jou volgende onvergeetlike vakansie saam met ons.
Elize V - Nov 2022
Overall rating
Die fasiliteite is baie luuks en is baie gerieflik.
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The facilities are very luxurious and very comfortable.
The facilities are very neat and beautiful. We really enjoyed our visit but would have liked to stay longer. We would go back any day. We could keep the kids busy all day.
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Kiara Lodge 's response
Hallo Elize, ons is so bly om jou te verlustig met 'n vakansie-ervaring wat 'n perfekte gradering waardig is. Dit is regtig wonderlik om te weet dat ons goed ingerigte oord en top diens 'n ontspannende verblyf aan jou gelewer het. Dankie vir die positiewe terugvoering en ons hoop om die plesier te hê om julle binnekort weer te huisves.
Berdien V - Oct 2022
Overall rating
Dit was heerlik, net te kort.
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It was delicious, just too short.
There is plenty to do for all tastes. Would definitely want to go again for a longer period.
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Kiara Lodge 's response
Hi Berdien,ons is werklik gevlei dat dit jou indruk is na jou verblyf by ons. Ons oord bied beslis baie opwindende toevoegings om gaste te help om die meeste uit hulle welverdiende wegbreek te maak. Dit is werklik vervullend dat dit die geval vir jou was. Ons kan nie wag om jou terug te verwelkom vir nog 'n kans om te ontspan en te ontspan nie.
Petro B - Oct 2022
Overall rating
Baie mooi. Rustig. Lekker vakansieplek.
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Very pretty. Restful. Nice vacation spot.
This was our first time at Kiara's. Was very impressed with everything. Especially when it was loadshedding. All the units are connected to the generator. The rabbits on the premises were very cute.
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Barend G - Sep 2022
Overall rating
Uitstekend.
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Outstanding.
Excellent service. Neat and clean.
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Kiara Lodge 's response
Hallo Barend, dankie dat jy ons met jou vakansie vertrou het en vir die bemoedigende terugvoer. Ons is trots op 'n uitstekende gaste-ervaring en ons is verheug dat dit die geval was vir jou. Hoop om jou binnekort terug te verwelkom vir nog 'n onvergeetlike verblyf!
A L - Jul 2022
Overall rating
Baie lekker.
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Very nice.
We had a very nice stay. Our unit was very clean and tidy, with all the necessary facilities. We really enjoyed the fireplace in our room. It was a cold, wet weekend. Staff are very friendly and helpful.
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Kiara Lodge 's response
Hallo AL , dankie dat jy ons oord besoek het. Ons is verheug om te weet dat jy jou vakansie by ons geniet het. Dit was 'n absolute plesier om julle te huisves en hoop om julle weer in die toekoms te verwelkom.
Alwyn P - Jul 2022
Overall rating
Lekker gerus. Baie netjiese plek. Baie te doen vir kinders.
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Have fun. Very neat place. Lots to do for kids.
Very nice environment. Nice close to Clarens if you want to walk around the shops and have something to eat or drink. Note about double room, no 76. Only had one chair for 2 people. Photos show a couch.
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Kiara Lodge 's response
Hallo Alwyn, dankie dat jy die tyd geneem het om vir ons 'n resensie te gee. Ons pragtige bergoord het inderdaad baie aktiwiteite om almal te vermaak. Ons is regtig bly dat jy 'n wonderlike algehele vakansie geniet het en dat ons uitstekende ligging gerieflik vir jou was. Dankie vir jou ondersteuning, en dat jy die stoele onder ons aandag gebring het – ons span sal hierna kyk. Ons hoop om in die nabye toekoms die plesier te hê om jou terug te verwelkom!
Amanda V - Jan 2022
Overall rating
Heerlik. Rustig. Kos vir die siel.
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Delicious. Restful. Food for the soul.
Kiara Lodge meets our needs for peace and quiet every time. You can sit on your porch and enjoy the tranquility of nature.
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Kiara Lodge 's response
Dankie dat jy by ons gebly het. Dit is so 'n voorreg om te hoor dat jy 'n ontspanne vakansie by ons oord gehad het. Ons stem saam dat niks die vrede en rustigheid van die natuur klop nie. Ons hoop om jou weer te sien vir nog 'n onvergeetlike verblyf in die toekoms.
Hendrik B - Jan 2022
Overall rating
Skoon, netjies, modern.
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Clean, tidy, modern.
Beautiful location, fairy tales beautiful between the mountains, calm lakes and tall trees, bunnies jumping around while children laugh.
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Kiara Lodge 's response
Hi Hendrik, Dankie vir jou resensie. Ons is bly om te weet dat jy heerlik by ons gebly het en dat jy dit geniet het om die oulike diere te kyk. Ons waardeer jou wonderlike komplimente oor die wonderlike uitsigte en natuurskoon by ons oord. Dankie dat jy ons besoek het en dit sal so 'n plesier wees om jou in die nabye toekoms weer te huisves.
Groete, Kiara Lodge
Hans H - Nov 2022
Overall rating
Nice clean apartment.
Jaco D - Feb 2022
Overall rating
Baie goed vir klein kinders.
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Very good for small children.
Child friendly and would sleep there again.
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Kiara Lodge 's response
Dankie dat jy inloer het, ons probeer ons oord so gemaklik as moontlik maak vir al ons gaste ons is bly dat jy dit geniet het.
Louw L - Feb 2022
Overall rating
Baie lekker met oorgenoeg aktiwiteite.
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Lots of fun with plenty of activities.
Will definitely visit place again.
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Kiara Lodge 's response
Dankie, ons is mal oor terugkerende gaste, ons sien uit daarna.
Francesca D - Dec 2022
Overall rating
Lovely stay with lots of activities for young children. We will be back.
Kiara Lodge 's response
Hi Francesca, thank you so much for trusting us with your stay and taking the time to leave us such a great review. We are glad you enjoyed your holiday with us. We look forward to hosting you again soon. 🙂
Charlotte J - May 2022
Overall rating
Kiara - Restaurant toe.
Read moreKiara Lodge 's response
Hallo, baie dankie vir die terugvoer. Dit is baie waardevol vir ons aangesien dit ons help om areas van verbetering vas te stel. Ons is jammer dat die sluiting van die restaurant nie aan u gekommunikeer is nie en dus die genot van u verblyf beïnvloed het. Ons verskoning, ons hoop nie dit het jou afgeskrik om weer vir ons te kom kuier nie.
Heinz B - Nov 2021
Overall rating
Baie lekker plek.
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Very nice place.
Nice relaxing and loadshedding caused no problems, there are large generators that keep the lights on.
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Kiara Lodge 's response
Baie dankie vir die resensie, ons is so bly ons kon steeds vir julle 'n genotvolle vakansie bied toe Eskom 'n bedreiging vir die pret ingehou het.
Nicolene S - Jun 2021
Overall rating
Baie aangename plekkie. Die personeel se diens in die restaurant was puik.
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Very pleasant place. The staff's service in the restaurant was excellent.
Will definitely make a reservation again.
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Kiara Lodge 's response
Dankie vir u resensie. Ons is verheug om te weet dat u aangenaam gebly het by Kiara Lodge en ons hoop om u weer in die toekoms te sien.
Sasha-lee W - May 2021
Overall rating
Fantasties.
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Fantastic.
I would happily recommend the Lodge, restaurant, spa and activities to anyone. Very quiet, clean and beautiful Lodge.
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Reginald V - May 2021
Overall rating
Absolutely beautiful.
Elanie V - May 2021
Overall rating
Baie lekker en ons kind dit baie geniet.
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Very nice and our child really enjoys it.
Wish we could stay longer than just 1 night, would definitely go there again. Something for everyone
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Kiara Lodge 's response
Hallo Elanie, Dankie vir u wonderlike resensie. Ons is verheug om te weet dat u, u gesinsvakansie by ons geniet het, al was dit vir 'n kort rukkie. Ons sien daarna uit om u weer te sien.
Lize-mari D - Mar 2021
Overall rating
Ons besoek was heel aangenaam.
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Our visit was very pleasant.
Our time at Kiara Lodge was amazing, so much to do there. The rooms were nice and clean, the bathroom just felt a bit cramped to me. The restaurant's service was not quite what we expected on our first night there. It was load shedding and therefore we could not order certain things on the menu.
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Susann D - Jan 2021
Overall rating
Pragtige natuur, baie netjies.
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Beautiful nature, very neat.
Very neat, would definitely recommend.
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Stephan V - Jan 2021
Overall rating
Baie lekker omgewing met besondere uitsigte, warm swembad groot teleurstelling, was af vir die 2 dae en dit was koud buite.
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Very nice environment with special views, hot pool big disappointment, was off for the 2 days and it was cold outside.
Very nice place and will go again.
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Linda D - Oct 2021
Overall rating
Beautiful location, beautiful property grounds and scenic surroundings.
Read moreKiara Lodge 's response
Dear Linda,
Thank you for staying with us and for sharing this wonderful feedback. We are delighted to know you had an enjoyable stay at Kiara Lodge. It was a pleasure hosting you and we hope you visit us again in the near future.
Regards, Kiara Lodge.
Theresa L - May 2021
Overall rating
Baie aangenaam, maar vir die prys - siende dat die swembad toe is en die speelkamer waar niks werk nie.
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Very pleasant, but for the price - seeing as the pool is closed and the games room where nothing works.
Also, every place I've visited in the winter has warm blankets, why isn't there?
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Willrene D - Oct 2021
Overall rating
Ons het heerlik gebly in 'n pragtige omgewing.
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We had a wonderful stay in a beautiful environment.
Lodge itself is very cute. Restaurant needs attention, food was old and experience could be sharpened to fit in with the Lodge. Had a great stay and visit, looking forward to going again!
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Kiara Lodge 's response
Hi Willrene,
Ons geniet dit altyd om te hoor wat ons kliënte te sê het. Ons is bly ons kon van diens wees en waardeer die vriendelike woorde. Sien ons asseblief weer as daar nog iets is wat jy nodig het.
Groete
Kiara
Ronel D - Aug 2021
Overall rating
Kiara was vir ons bekend, daarom het ons dit gekies om te oornag op pad na ons vakansie bestemming.
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Kiara was familiar to us, so we chose it to spend the night on the way to our holiday destination.
Having visited Kiara before, this was an easy choice for us, however we received unfriendly service at the reception. The next morning at 8 o'clock when we handed in the key we had to wait like criminals so that someone could go and check if we had not broken or carried away something. After 15 minutes of waiting we just left and will not simply stay another night.
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Kiara Lodge 's response
Hi,
Ons vra om verskoning vir hierdie ongelukkige ervaring.
Dit is beslis iets waarna ons saam met die betrokke personeellid sal kyk.
Die gemak van ons gaste is vir ons uiters belangrik.
Ernest B - Apr 2021
Overall rating
Ontspanne en rustig.
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Relaxed and peaceful.
It's an easy way to relax and just be at peace.
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Ernest B - Mar 2021
Overall rating
Netjies en waarde vir geld.
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Neat and value for money.
Tranquility, one experiences nature.
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Kiara Lodge 's response
Geagte Ernest,
Baie dankie vir u hersiening, en ons is verheug dat u albei u vakansie in ons berg skuilplek geniet het.
Theuns V - Feb 2021
Overall rating
Dit was rustig, netjies en ons het dit geniet.
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It was peaceful, tidy and we enjoyed it.
I'm just unhappy about the fact that certain activities were not available, I was not informed in advance, otherwise I would definitely have chosen an option other than a getaway!
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Kiara Lodge 's response
Dankie vir u resensie Theuns. Ons is verheug om te weet dat u 'n aangename tyd in die oord gehad het, en ons sien daarna uit om u weer te verwelkom.
Groete, Kiara Lodge
Carika V - May 2021
Overall rating
Teleurstellend.
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Disappointing.
Upon our arrival, we were first informed that their indoor pool had no water in it for a month. This was the reason why we booked here. Their booking agent takes weeks to respond to any enquiries. The price per day is R400 cheaper due to the pool not working. But we were not refunded the full price we paid per day.
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Kiara Lodge 's response
Beste Carika, dankie vir u resensie. Ons is jammer om te hoor dat u nie voldoende in die oord gebly het nie en vra om verskoning dat die swembad fasiliteit nie beskikbaar is nie weens nood instandhouding. Kontak u besprekings agent vir advies oor u terug betalings versoek. Dankie dat u Kiara Lodge besoek het en ons hoop om u weer te sien.
Douw S - Dec 2020
Overall rating
Was awesome.
Read moreAnke C - Nov 2020
Overall rating
Heerlike plek vir groot groepe met kinders.
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Great place for large groups with children.
This is the place if you want to holiday as a family or friends. Especially with children. Lots to do, even if it's cold or rainy. I look forward to going again.
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Michelle M - Mar 2020
Overall rating
Beautiful landscape. Relaxing getaway.
Kiara Lodge 's response
Hi Michelle,
Thank you very much for your feedback. It's great to know that you both thoroughly enjoyed your holiday.
Regards,
Kiara Lodge
Henning M - Mar 2020
Overall rating
Heerlik gekuier in 'n puik, skoon en gerieflike chalet in pragtige natuurskoon.
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Had a great time in a great, clean and comfortable chalet in beautiful scenery.
Great service and well-equipped accommodation made visiting so much more enjoyable.
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Kiara Lodge 's response
Hi Trudi,
Baie dankie vir u vriendelike woorde. Ons is bly dat u almal 'n wonderlike vakansie kon geniet.
Groete,
Kiara Lodge
Ernest B - Sep 2020
Overall rating
Netjies, stil en rus vir jou siel.
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Neat, quiet and rest for your soul.
Als was good.
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Kiara Lodge 's response
Baie dankie vir u resensie Ann, en ons is bly dat u vakansie geniet het.
Anonymous Guest - Feb 2020
Overall rating
Neat, comfortable and quiet.
See stars.
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Elbie T - Jan 2020
Overall rating
Lekker, maar kort aandag!
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Nice, but short on attention!
The pool was dirty! We found 2 baby diapers on the bottom! The mobile phone signal was not up to the mark either! Still a beautiful place.
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Kiara Lodge 's response
Hi Elbie, dankie vir jou resensie.
Ons vra om verskoning vir die swak helderheid van die swembadwater. Die warm weer veroorsaak dat die water effens muf word. Ons het met kommer kennis geneem van wat u in die swembad gevind het, en hierdie saak word intern ondersoek.
Ons installeer binnekort ekstra toerusting om ons WiFi-sein te versterk.
Groete
Chanrilize C - Nov 2019
Overall rating
Asemrowend.
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Breathtaking.
Kiara Lodge is a must stay for any person and family. The lodge has entertainment for everyone.
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Kiara Lodge 's response
Hi Apie, Baie dankie vir u vriendelike woorde en ons is bly dat ons vakansieoord albei aan u vakansieverwagtinge voldoen het.
Groete
Letitia E - Jul 2019
Overall rating
Gerieflik, pragtig en veilig.
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Comfortable, beautiful and safe.
It was our first visit to the area and we were pleasantly surprised by the friendly staff and comfortable and accessible housing. The restaurant's food is delicious and the atmosphere is truly cozy. Wish we could visit longer.
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Kiara Lodge 's response
Hi Letitia, Baie dankie vir u vriendelike woorde en ons is bly dat u albei u verblyf by ons oord geniet het. Ons sien daarna uit om u weer te sien.
Groete
Elizabeth N - May 2019
Overall rating
Picturesque.
Kiara Lodge 's response
Hi Elizabeth,
Thank you very much. We are pleased that you all enjoyed every aspect of your recent holiday at our resort.
Regards
Alvina M - Jan 2019
Overall rating
Definitely a must see.
Kiara Lodge 's response
Hi Alvina,
We appreciate your feedback and are pleased to read that you all enjoyed your recent family holiday at our resort.
Regards
Dries K - Oct 2019
Overall rating
Rustig skoon. Lekker geslaap.
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Quiet clean. Slept well.
Had a very peaceful, clean and safe stay.
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Kiara Lodge 's response
Hi Andries, baie dankie vir jou resensie. Ons is bly dat julle albei 'n ontspanne vakansie by ons pragtige oord geniet het.
Groete
Ansonet O - Jul 2019
Overall rating
Rustig en pragtig!
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Peaceful and beautiful!
Wonderful family holiday!
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Kiara Lodge 's response
Hi Ansonet,
Baie dankie vir u hersiening, en ons is bly dat u gesin 'n lekker vakansie op ons oord geniet het.
Groete
Carine M - Feb 2019
Overall rating
Dit was fantasties.
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It was fantastic.
It was very nice. Definitely recommend it.
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Kiara Lodge 's response
Goeiedag Carine,
Baie dankie. Ons is bly jy het jou verblyf geniet.
Groete
Amanda P - Jul 2019
Overall rating
Baie lekker, sou graag wou langer bly maar die sisteem laat dit nie toe nie.
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Very nice, would like to stay longer but the system doesn't allow it.
We would've like to extend our stay for another day, but that option is not possible. We asked at reception, but they couldn't help us and said we had to do this through the agency. If we call you, you say it's not possible, because the system shows it's fully booked, even though no one came to our chalet on Sunday night. It only shows up on the cleaning services not coming on Sundays. We then had to check-out and return home earlier. Perhaps you should consider making the option available. You could've made +/- R3000 extra.
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Kiara Lodge 's response
Beste Amanda,
Baie dankie vir die oorsig van ons oord. Dit is wonderlik om te weet dat u gesin hul verblyf terdeë geniet het.
Ons sien uit daarna om u weer te sien.
Groete,
Kiara Lodge
Wynand V - Jun 2019
Overall rating
'n Baie lekker gesinsvriendelike vakansie, veral as jy kleuters het.
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A very nice family-friendly holiday, especially if you have toddlers.
A beautiful place between the mountains, very quiet and peaceful. It is one of the few places that caters for families with toddlers. There is enough entertainment to keep adults and children busy.
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Kiara Lodge 's response
Beste Wynand,
Baie dankie vir die terugvoer. Ons is bly dat u u onlangse gesinsvakansie by ons oord geniet het. Dit is wonderlik om te weet dat jou kinders 'n goeie tyd gehad het.
Groete,
Kiara Lodge
Veronica V - Jul 2019
Overall rating
Dit was baie aangenaam, werkers is vriendelik en behulpsaam.
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It was great, staff are friendly and helpful.
Kiara Lodge is well-equipped, even for kids. A lot of activities.
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Kiara Lodge 's response
Hi Veronika,
Baie dankie en ons is bly dat u almal u gesinsvakansie by ons oord geniet het. Dit was ons plesier om u te help om 'n onvergeetlike vakansie te geniet.
Groete
Danie G - Dec 2019
Overall rating
Netjiese en volledige vakansiediens op terrein.
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Neat and full holiday service on site.
We were well received but had to wait until 15:00 for key. At most other resorts accommodation is available from 14:00. All services and gardens are well maintained. Refrigerator did not get cold, only freezing was reported. Furthermore, the chalets are superbly finished and equipped with all necessities.
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Kiara Lodge 's response
Hi Danie, Baie dankie vir u resensie en ons is bly dat u en u vriende 'n lekker vakansie gehad het.
Ons vra verskoning vir die probleem met die yskas in u chalet.
Groete
Tiaan S - Aug 2019
Overall rating
Nietjies en skoon. Sal weer aanbeveel.
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Staples and clean. Will recommend again.
See stars.
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Kiara Lodge 's response
Hallo Tiaan,
Baie dankie vir u puik resensie, ons waardeer u ondersteuning, ons bied binnekort weer u en u gesin aan.
Groete
Elza V - Mar 2019
Overall rating
Ontspannend.
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Relaxing.
Clean rondavels. Well equipped. We requested for private rondavel and got exactly that 47A. Very quiet environment. Plenty of activities to keep you busy. Reception still has a lot to learn about internet payments. Only on the communication of the website they could work with. Nevertheless, we recommend Kiara Lodge. It is worth the effort.
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Kiara Lodge 's response
Hi Elza,
Dankie vir u insiggewende resensie. Ons vra om verskoning vir die aanvanklike probleme met die betaling by ontvangs.
Groete
Anneke B - Nov 2018
Overall rating
Dit was puik!
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It was great!
Accommodation was neat and clean. Everything you need is there. Will definitely go again.
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Kiara Lodge 's response
Hallo Anneke,
Baie dankie vir u resensie. Ons sien uit daarna om jou weer te sien.
Groete
Lizette D - Nov 2018
Overall rating
Mooiste plek.
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Most beautiful place.
Kiara Lodge is a beautiful place with everything you need for a getaway. Lots to do for kids. The accommodation is luxurious and modern. Restaurant has very nice food. Would recommend to anyone. I will be back for sure.
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Kiara Lodge 's response
Hi Corne, baie dankie vir u vriendelike woorde. Groete
Sonja V - Oct 2018
Overall rating
Dit was absoluut ongelooflik.
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It was absolutely unbelievable.
Kiara Lodge is one of my favourite places to stay at. The service is excellent and the staff very friendly. The food at the restaurant is great. Really worth the effort to stay there. Will definitely book again.
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Kiara Lodge 's response
Beste Sonja,
Baie dankie vir u vriendelike woorde. Dit was ons plesier om u as ons gas te ontvang.
Groete,
Kiara Lodge
Madelene S - Oct 2018
Overall rating
Uitstekend!
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Outstanding!
Our stay was wonderful. Place is beautiful, well appointed and lots of things to do for families. We really enjoyed the hot water pool and the restaurant. Food was top notch. Definitely going to visit Kiara Lodge again! Thank you, even though it rained all weekend our stay was wonderful.
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Renier H - Sep 2018
Overall rating
Prima!
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Excellent!
The checking in process is quick and the staff were very helpful. The facilities are very neat and clean and the mountain view is unbelievable. There is something for everyone to do and the Tuesday braai and Wednesday bingo were some of our highlights. We will definitely visit Kiara again.
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Kiara Lodge 's response
Beste Renier,
Baie dankie vir u resensie. Ons is bly dat u die verblyf geniet het.
Groete,
Kiara Lodge
Carina H - Jun 2018
Overall rating
Fantasities.
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Fantastic.
We were 10 friends who stayed at Kiara Lodge for 2 nights. Beautiful resort. Definitely child friendly.
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Kiara Lodge 's response
Geagte Carina, Baie dankie vir u vriendelike woorde. Ons is bly dat u almal u verblyf geniet het.
Groete,
Kiara Lodge
Carla D - Jun 2018
Overall rating
Gesinsvriendelik!
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Family friendly!
We had a wonderful stay at Kiara Lodge! Our little house was very close to everything. The house was clean and tidy and the oil heaters certainly helped with the cold in the evenings. There's plenty to do for any age! The restaurant's food is straight out of the books and won't burn a hole in your wallet. Mum was pampered at the Spa which was heavenly while Dad went swimming with the two little girls. We had a little trouble checking in as the reservation was not given clearly enough, but nevertheless, we don't regret a single day that we were able to spend time there. We will definitely use Kiara Lodge again!
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Kiara Lodge 's response
Geagte Carla,
Baie dankie vir u gedetailleerde oorsig en vriendelike woorde. Dit is duidelik dat u hele familie elke oomblik van hul vakansie by ons oord geniet het. Ons sien daarna uit om u weer te verwelkom.
Groete,
Kiara Lodge
Henlie S - May 2018
Overall rating
Dit was absoluut met een woord "fantasties".
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It was absolutely in one word "fantastic".
We enjoyed it very much. The restaurant's food and service were top notch. Lisa is a star, she went out of her way to welcome us. The stay was great. We will definitely visit them again.
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Kiara Lodge 's response
Geagte Henlie, baie dankie vir u resensie en vriendelike woorde. Lisa sê ook baie dankie aan jou. Groete, Kiara Lodge.
Margaret M - Sep 2018
Overall rating
Whoa. What a place to be again and again. Everything was in order for visitors really. My team were so delighted and wish to book again.
Marli H - Jun 2018
Overall rating
Ons het baie lekker gebly en sal beslis weer terugkeer.
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We had a very nice stay and will definitely go back again.
Received a friendly welcome. Neat facilities and the spa was fantastic. The service at the restaurant can be a bit better. But it was a pleasant experience and we will definitely go back again.
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Kiara Lodge 's response
Geagte Marli, dankie vir u resensie. Ons is bly om te lees dat u albei, u verblyf geniet het en ons sien uit daarna om u weer te sien. Groete, Kiara Lodge.
Ferdi H - Apr 2018
Overall rating
'n Awesome plek. Aanvanklik was ons nie tevrede met die eenheid wat aan ons toegeken is nie, maar die vriendelike staf het ons tegemoed gekom en 'n ander eenheid gegee met 'n pragtige uitsig. Dit is daardie klein dingetjies wat mens laat praat van die plek en beslis weer sal besoek in die toekoms. Hou vol met jul goeie werk.
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An awesome place. At first we were not satisfied with the unit allocated to us, but the friendly staff reassured us and gave us another unit with a beautiful view. It's those little things that make people talk about the place and will definitely visit again in the future. Keep up your good work.
Kiara Lodge is a top notch place. We had a good time, got good food in the restaurant, slept well and thoroughly enjoyed everyone's friendliness. Those who are going to stay there can also try the delicious nut coffee and condensed milk across the road at "Di Bus Stop".
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Kiara Lodge 's response
Geagte Ferdi, dankie vir u gedetailleerde oorsig en vriendelike woorde. Dit was ons plesier om u te help, om albei 'n aangename vakansie te hê. Groete, Kiara Lodge.
Carol C - Oct 2018
Overall rating
Plek om te ontspan.
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Place to relax.
Kiara Lodge is family friendly with everything you could need, comfortable houses, walking trails, a pond for fishing, play park for the kids and a beautiful clean warm pool. Nice restaurant and bar. All in the natural beauty of the mountains and a safe environment. Definitely a holiday resort to visit again.
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Kiara Lodge 's response
Hi Carol, Baie dankie vir u vriendelike woorde. Ons sien daarna uit om u weer te sien. Groete
Nico K - Aug 2018
Overall rating
Baie lekker gebly.
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Very nice stay.
Very nice lodge, neat and clean. The people are very friendly and helpful. I would prefer an extra pool where children are not allowed.
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Kiara Lodge 's response
Hi Nico, Dankie vir jou resensie. Ons is bly dat u u verblyf geniet het. Groete, Kiara Lodge
Bernard R - Mar 2018
Overall rating
Ideale vakansieplek vir oud en jonk.
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Ideal holiday spot for young and old.
We were particularly impressed with how well the Lodge is maintained and the facilities available. Plenty to do at the lodge and surroundings.
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Kiara Lodge 's response
Geagte Bernard,
Baie dankie vir u vriendelike woorde. Ons is bly om te lees dat u almal u verblyf geniet het.
Groete. Kiara Lodge
Werner R - Nov 2018
Overall rating
Lieflike verblyf.
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Lovely accommodation.
We enjoyed the stay at Kiara Lodge, the accommodation was neat, modern and perfect. Just feel like the managing staff can be more friendly and not chat amongst each other at reception when guests check in.
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Elra D - Oct 2018
Overall rating
Perfect family getaway in stunning setting.
Kiara Lodge 's response
Hi Elra, Thank you very much and it's great to know that your family enjoyed their recent stay at our resort. Regards
Michael K - Aug 2018
Overall rating
Perfect base for a visit of Golden Gate National Park.
Read moreKiara Lodge 's response
Hi Michael, thank you very much for your review. Our apologies for both the lack of our heated pool and Wi-Fi during your stay, but both were a result of a power outage and we were waiting for technicians to repair them. Regards, Kiara Lodge.
Melissa L - Mar 2018
Overall rating
Ideaal met 'n gesin van klein kindertjies.
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Ideal with a family of small children.
We had a great time and everything we needed was at our disposal.
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Kiara Lodge 's response
Liewe Melissa,
Dankie vir u resensie. Ons is bly om te sien dat u familie hul onlangse verblyf by ons geniet het.
Groete,
Kiara Lodge
Ernest B - Nov 2018
Overall rating
Rustig.
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Peaceful.
Beautiful nature and a peaceful experience.
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Kiara Lodge 's response
Hi Ernest,
Baie dankie vir u resensie. Ons was bly dat u 'n rustige vakansie by ons oord gehad het.
Groete
Deon L - Aug 2018
Overall rating
Pragtige plek, erg onvriendelike personeel.
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Beautiful place, very unfriendly staff.
Very unfit at reception. Swimming pool and rowing boat out of order without bringing it to our attention beforehand, but only when we stopped there.
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Kiara Lodge 's response
Hi Deon, Dankie vir jou resensie. Ons is jammer dat jy voel ons ontvangspersoneel was onprofessioneel. Ons het u klagte met hulle bespreek. Groete, Kiara Lodge
Anonymous Guest - Nov 2018
Overall rating
Beautifully located, beautiful houses. Unprofessional and inept management/reception staff.
Unfriendly reception. Check in procedure is chaos and very unpleasant, they couldn't track our reservation. We were there earlier to fill in the check-in form, but were turned away. Then the problem with our booking had to be resolved in the chaos and it was clear that the staff were very frustrated. Restaurant was unfriendly at first because we didn't book (there was plenty of room) and the children were silenced while they played with the toys that were placed there for them. The waiters and cleaning staff were very friendly and the facilities are ideal for families with children.
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Herma V - Nov 2017
Overall rating
Lekker verby!
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Have fun!
Keira was an overnight stop for us, had we known how beautiful and nice it was we would have definitely stayed longer. You are so close to the breathtakingly beautiful nature, we will definitely go back again and take the family with us.
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Kiara Lodge 's response
Geagte Herma, dankie vir u resensie. Dit is wonderlik om te weet dat jy almal jou gesinsvakansie by ons resort geniet het. Groete, Kiara Lodge.
Chantel C - Sep 2017
Overall rating
Stunning. Value for money.
Kiara Lodge 's response
Dear Chantel,
Thank you for your kind words and generous grading of our resort. It was a pleasure having you all stay with us.
Regards
Kiara Lodge
Karl T - Sep 2017
Overall rating
If we can, we will return.
Kiara Lodge 's response
Dear Karl,
Thank you for your feedback and grading. We look forward to welcoming you both again in the near future.
Regards.
Kiara Lodge
Karien N - Oct 2017
Overall rating
Ongelooflik.
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Unbelievable.
Very clean and tidy accommodation. Incredible views and scenery. There is a lot of fun activities for children. Will definitely visit Kiara Lodge again.
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Kiara Lodge 's response
Liewe Karien,
Baie dankie, dit is wonderlik om te sien dat jou familie hul bergvakansie geniet het.
Groete Kiara Lodge
Marelize D - Sep 2017
Overall rating
Lekker vakansie saam met kinders.
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Nice holiday with children.
The 2 bedroom chalet is well equipped with all the necessities and a nice view of the surroundings. We were 'far' from the pool/play areas, but it was still walking distance. It's very nice that the pool and play areas are covered, because then the weather is not a factor. The shop has a small selection so take what you need or drive to Clarens for stock.
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Kiara Lodge 's response
Geagte Marelize, Dankie vir u resensie en ons is bly om te sien dat almal 'n goeie tyd gehad het by ons oord. Groete Kiara Lodge.
Charlene D - Jul 2017
Overall rating
Rustige en mooi omgewing.
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Quiet and beautiful surroundings.
The place is in a very nice area, the units are very neat and the cleaning services are excellent. It is a very peaceful atmosphere and we had a very nice stay. The reception is not at all up to standard and we asked for them to look at the fireplace in the living area - we got no feedback on that at all.
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Kiara Lodge 's response
Geagte Charlene,
Dankie vir u resensie en ons is bly dat u almal u verblyf met ons geniet het. Ons is jammer dat ons ontvangs span nie onmiddellik aan u hulp verleen het nie.
Groete
Kiara Lodge
Lynette J - Aug 2017
Overall rating
Great.
Kiara Lodge 's response
Dear Lynette,
Thank you very much and it is great to see that the whole family enjoyed their recent stay with us.
Regards
Kiara Lodge
Vyver K - Jul 2017
Overall rating
Lekker blyplek maar het 'n kaggel gemis!
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Nice place to stay but missed a fireplace!
Beautiful location and the spa is wonderful, but as it is a cold area, every place should have a fireplace.
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Kiara Lodge 's response
Geagte Vyver,
Baie dankie vir u resensie en dit is goed om te sien dat u albei u verblyf by ons oord geniet het.
Groete
Kiara Lodge
Liezel V - Mar 2017
Overall rating
2 volwassenes moes op baie ongemakilke banke slaap, maar die omgewing en res van verblyf was lekker.
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2 Adults had to sleep on very uncomfortable couches, but the area and the rest of the stay was nice.
The stay was nice except that 2 adults had to sleep on very uncomfortable couches. The booking was for 8 adults, then you give beds and not couches.
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Kiara Lodge 's response
Geagte Liezel,
Dankie vir u resensie en ons is bly om te sien dat u almal u verblyf geniet het. Ons groter eenhede word gewoonlik deur gesinne bespreek en daarom het een slaapkamer banke. Ons raai gaste aan om hul besprekings konsultant te adviseer oor watter slaapreëlings hulle verkies.
Groete
Kiara Lodge
Dave D - Oct 2017
Overall rating
Slaap.
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Sleep.
No WiFi, you have to pay R200.00 for 200 mb.
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Kiara Lodge 's response
Geagte Dave,
Dankie vir u resensie. Ongelukkig is die verskaffing van gaste met Wi-Fi in 'n bergomgewing nie so goedkoop as in 'n stad of dorp nie en daarom moet ons gaste betaal vir gebruik.
Groete.
Kiara Lodge
Anton L - Nov 2016
Overall rating
Asemrowend.
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Breathtaking.
This is 'n pretty little place in the Maluti Mountains. The view is fantastic and the reception was excellent. I can definitely recommend it to other travellers.
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Kiara Lodge 's response
Dear Anton,
Thank you for your wonderful review.
It was a pleasure to host you and we look forward to hosting you again in future.
Regards,
Kiara Lodge
Paul G - Dec 2016
Overall rating
Baie lekker.
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Very nice.
Divine food at the restaurant.
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Kiara Lodge 's response
Geagte Paul.
Baie dankie vir u resensie en ons restaurant personeel waardeer ook u vriendelike woorde.
Groete
Kiara Lodge
- Capacity: 106 people
- All ages welcome
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Check-in: 15:00 to 21:00
Check-out: 10:00 - Address: R712, Clarens, Dihlabeng, 9701, Free State