Le Touessrok 35
Review Summary
Liezel D - Jan 2024
Overall rating
Wonderlike plek, fantastiese ligging! Sal dit enige tyd kan aanbeveel!
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Great place, fantastic location! Would recommend anytime!
Great place, fantastic location! Would recommend anytime! Nice and helpful people who made sure we enjoyed our time at the sea.
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View original in Afrikaans.
Le Touessrok 35 's response
Goeie dag Liezel,
Baie dankie dat julle Le Touessrok 35 gekies het vir julle vakansie. Dit was 'n absolute plesier om jou en jou gesin te huisves. Dankie dat julle so mooi na ons besonderse plekkie omgesien het.
Ons kan nie wag om julle weer te sien nie!
Krishni P - Jan 2024
Overall rating
Above all else the place is amazing.
Le Touessrok 35 's response
Dear Krishni,
It was a pleasure to host you and your family. Thank you for respecting our special unit and for taking the time to share your feedback. We're delighted you found our property amazing, stunning, and clean. We appreciate your kind words about the friendliness of our team and the breathtaking view.
Regarding your concerns about load shedding and the prepaid electricity, we sincerely apologise for any inconvenience caused. Load shedding is unfortunately beyond our control, and we understand the frustration it can cause.
Regarding the prepaid electricity, we strive to provide transparency. However, this is mentioned in our house rules on the booking platform and the information booklet that we shared with you. All units at Le Touessrok are fitted with pre-paid electricity meters. This makes it difficult to ensure that electricity is always available as it cannot be monitored remotely, and some guests use more electricity than others. We have had issues where guests needed additional power to be loaded at odd hours of the day. This caused unnecessary frustration for them. Our daily rates are already discounted, compared to other units in Le Touessrok with a similar sea view and location in the complex, to compensate our guests for the inconvenience of loading electricity when it is needed. We understand that different accommodations have varying policies, and we aim to be clear about ours to ensure a smooth experience for our guests.
Despite these challenges, we hope you had an enjoyable stay.
Thank you for choosing to stay with us, and we hope to welcome you again in the future.
- Capacity: 6 people
- All ages welcome
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Check-in: 14:00 to 18:00
Check-out: 10:00 - Address: 1192 Marine Drive, Ramsgate, 4285, KwaZulu-Natal
