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Pastel Guest House

11 reviews
Guest House

Review Summary

3.4 out of 5from 11 reviews for Pastel Guest House
Cleanliness
3.5/5
Service
3.5/5
Location
3.3/5
Safety
3.0/5
Value for money
3.6/5
Tshepo C - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tshepo C

Lovely.

The view of Durban through the balcony was out of this world.

Anonymous Guest - Jun 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anonymous Guest
Individual traveller
Louise L - Apr 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Louise L
On business

Gerieflik.

Dit was 'n lekker byplek, gasvrou great en goeie diens gekry.

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Comfortable.

It was a nice by-place, the hostess was great and received good service.

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Lawrence E - Apr 2024
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Lawrence E
With partner

Was pleasant.

Not child friendly. But a great place if you need a place to sleep over for business or sports events.

Linda V - May 2023
Overall rating
Cleanliness
1/5
Service
3/5
Location
1/5
Safety
1/5
Value for money
5/5
Linda V
Family with young children

Glad we only stayed one night.

Struggled to put the TV's on. Bathrooms grimy, hair in shower drains. Shower door broken (separates from lining). Overall, the house does not appear to be clean. Throws and cushions not clean. Bed pillows flat and visibly old. Bedside lamp bulb fused. Only one cup in each room for tea. No coffee? Back door does not close at all. Security gate at back door - slider very difficult to close. Glad we only had to spend one night. Much more effort can be made by the housekeeper with cleaning. We didn't expect a 5-star venue but were disappointed when comparing the photos on the website to the reality. No hot water in one of the bathrooms. Didn't feel safe in area. Actually couldn't wait to get home and shower.

Nelda O - Sep 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
2/5
Safety
2/5
Value for money
3/5
Nelda O
Individual traveller

Eienaar baie akkommoderend maar algemene voorkoms is onnet.

Baie sketchy area – foto's is misleidend. Die eienaar was nie daar nie en die vrou in beheer was baie vriendelik, maar vir enkelreisiger (vrou) sal ek dit nie aanbeveel nie. Gevaarlik en self GPS het gewaarsku om uit te kyk vir omgewing. Tuin was baie onnet en algemene voorkoms het werk nodig. TV net een kanaal gehad wat gewerk het.

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Owner very accommodating but general appearance is untidy.

Very sketchy area – photos are misleading. The owner was not there and the woman in charge was very friendly, but for single traveler (woman) I would not recommend it. Dangerous and even GPS warned to look out for surroundings. Garden was very untidy and general appearance needed work. TV only had one channel that worked.

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Pastel Guest House 's response

Hi Nelda, We are two houses down from the Berea SAPS station over the past 70 years we have never had a security risk except once washing was taken off the line. Unfortunately I couldn't be there as I stay at my other place. We have cameras, electric fence and rely on my trustworthy staff and guests to keep me updated and assist immediately. As advertised on this agents website we have OVHD satellite tv with all the channels they allow

Pastel Guest House
Robert G - Sep 2021
Overall rating
Cleanliness
1/5
Service
2/5
Location
1/5
Safety
1/5
Value for money
1/5
Robert G
With partner

Onveilig gevoel, raserige gaste.

Raserige gaste tot baie laat en plek val uitmekaar uit, het my probeer upgrade na ander kamer vir meer geld en toe in elk geval in die kamer gesit.

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Unsafe feeling, noisy guests.

Noisy guests until very late and place falling apart, tried to upgrade me to other room for more money and then sat in the room anyway.

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Philly M - Jan 2020
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Philly M
Family with teenagers

The stay was good however security issue was the problem. No secured covered parking.

DSTV limited only to the dining room and main bedroom none.

Pastel Guest House 's response

Please note regarding the parking, they are limited and by reservation for R20 per night for lock up garage in the main road, and the free on site open bay parking at the rear of the premises access from the back lane between 06:00 and 22:00. Other times by pre arrangement. The free open bay parking at the rear of the premises are closed in between 22:00 and 06:00 with a false electric fence and the staff accommodation is within 2 metres of the open parking bays. The open parking bays are well lit at night and a block of flats overlooks the rear parking bays. The front Rroad is a narrow cul de sac where all the neighbours and neighbouring police station, park their vehicles as well. Both the lock up garage and open parking bays are for standard sized cars. No buses trailers or vans will fit. Long wheel base vehicles will fit at the rear open bays only and with some manoeuvring.

Pastel Guest House
Maree W - Mar 2020
Overall rating
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
1/5
Value for money
3/5
Maree W
Individual traveller

Gangbaar.

Die plek lyk verwaarloos buite. Gangbaar binne.

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Passable.

The place looks neglected outside. Passable within.

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Pastel Guest House 's response

We do advertise quiet times with signage and tend to select couples and avoid groups where possible. In the event a guest is noisy we request them to be considerate and obey the rules. The staff stays in a separate building and I stay at my other guest house so rely on guests communicating any noise from other guests. All guests have 24/7 Whatsapp lines open to me to attend to any concerns.

Pastel Guest House
Steyn D - Aug 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Steyn D
Family with teenagers

Value for money.

The one bathroom could be a problem as three rooms have to share.

Pastel Guest House 's response

Sorry but this is incorrect, there are three rooms all en-suite with their own bathroom.
Only one room, our cheapest room, which seems to be popular due to its low price, has its own bathroom. No one else uses it however, you have to go out of the room to the bathroom. I.e. it is not en-suite. No ne shares bathrooms. Thanking you kindly.

Pastel Guest House
Eric P - Sep 2019
Overall rating
Cleanliness
5/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Eric P
Individual traveller

To noisy, parking is a problem as the road is so narrow even to get into the garage was a huge battle due to the size of my car and narrow street.

Communal kitchen as self catering was not my idea of self catering.

Pastel Guest House 's response

Apologies, its a narrow cul de sac which ends by the police station. All the neighbours and the neighbouring police station, park overnight in the narrow street. We cannot ascertain upfront the size of a guests vehicle, van, bus or otherwise unless notified upfront. Perhaps guests could inquire in advance regarding the lock up garage for larger vehicles in advance. Open bay parkings at the rear of the premises from the narrow back lane are suitable for standard sized cars, or something similar.

Pastel Guest House
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per night, for 2 ppl
11 reviews
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  • Capacity: 10 people
  • All ages welcome
  • Check-in: 13:00 to 21:00
    Check-out: 10:00
  • Address: 46 Halford Road, Musgrave, Durban, 4001, KwaZulu-Natal
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDFiNjQ3YTczLTQyOGYtNGY5ZC1hOTA5LWQxMDAyZTcyZmU3Mg?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R560 per night, for 2 ppl 11 5 1 4 46 Halford Road Musgrave 4001 KwaZulu-Natal 021 201 8900 13:00-21:00 10:00 -29.848700958368 31.003295820238