SANParks Highlands Mountain Retreat
Review Summary
Elmien S - Sep 2024
Overall rating
Wow!
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Wow!
It's NB to inform future guests that they must get the key at Golden Gate National Park.
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Frank H - Jan 2024
Overall rating
Just fix the little things like loose taps and shower head pointing at the wall.
Kobus S - Sep 2023
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Breathtaking views. Saw a lot of game. Cabin comfortable with a nice fireplace and free wood.
Esther-marie B - May 2023
Overall rating
Ongelooflike bestemming en uitsig!
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Amazing destination and view!
The view is beautiful. Huts are quite cold because they are not properly sealed.
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Andre J - Mar 2024
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Baie lekker ligging, maar Sanparke verwaarloos die bate!
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Very nice location, but Sanparke neglects the asset!
Excellent location. Sorry about the neglect of the facilities. Paying dear, plus conservation fee, and the roads are not maintained, the cottage's taps are broken, no water in the bathroom sink and TV that doesn't work. Very sorry about the reputation.
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Andre J - Aug 2024
Overall rating
Fantastiese ligging. Verblyf word swak onderhou.
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Fantastic location. Accommodation is poorly maintained.
TV has no reception. Remote control has no batteries. Refrigerator not working. Boiler is broken. Faucet in the kitchen is broken. Tiles and paint need urgent attention. No electricity through the night. Electric blankets have no connections, so do not work. Toilet seat is loose.
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Thys L - Sep 2023
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Netjies en skoon.
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Neat and clean.
Sink faucet in kitchen in unit 5 was loose. The wooden decks and the floors' grout inside the unit need attention.
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Cherese L - Jul 2022
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Amazing.
Johann G - Nov 2022
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Sal weer besoek. Dit was my tweede besoek.
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Will visit again. This was my second visit.
Very nice stay and breathtaking view.
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Hannes K - Mar 2022
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Spectacular.
David T - Mar 2022
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Spectacular log cabin.
Jacques B - Jun 2022
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Baie rustig en asemrowend mooi.
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Very peaceful and breathtakingly beautiful.
Perfect for a couple, but I wouldn't take my small children there as you are in the middle of the mountains and they can fall off the slopes.
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Joane O - Apr 2022
Overall rating
Die uitstig en stilte was ongelooflik.
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The silence and silence was incredible.
Mountain Retreat is a place where you find peace. It's quiet and incredibly beautiful. My negative comment is the place was not very clean.
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Pieter L - Nov 2021
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Die webblad sê 'n mens moet die sleutels by ontvangs oplaai as jy ná 17:30 arriveer. Dit is nie waar nie.
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The website says one must collect the keys at reception if arriving after 5.30pm. It is not true.
We were at the Mountain Retreat just after 2pm and after 30 minutes of struggling and calling around, we were informed that we had to collect the keys from reception. Reception said it's always like this: get the keys from them. After 18:00 the keys must be picked up at the hotel.
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Cindy-lee B - Mar 2021
Overall rating
Mooiste uitsig, gemaklik en goed ingerigte verblyf.
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Most beautiful view, comfortable and well appointed accommodation.
We had a great stay at Mountain Retreat. The accommodation is nice and clean and well furnished. And the view is amazing!
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SANParks Highlands Mountain Retreat 's response
Goeiedag Cindy-Lee,
Baie dankie vir die resensie. Dit maak die hart warm om te verneem dat jul so lekker gekuier het en dat jul die omgewing so baie geniet het. Ons het darem maar mooi uitsigte. Ons hoop om jul gou weer te akkommodeer.
Groete,
SANParks
Simone S - Oct 2021
Overall rating
Werklik ’n belewenis.
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Truly an experience.
There was a lot of effort. They gave wood and lightning. The view is out of the books!
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Raeesa K - Jul 2021
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Our stay was fantastic. We were booked into one of the mountain retreat chalets. Absolutely breathtaking.
Hendrik V - Apr 2021
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Asemrowend!
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Breathtaking!
Rest for the soul and beautiful landscape.
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Andrew F - Dec 2021
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Amazing location, great facilites. Gotta sort out the mice.
Rupert F - Oct 2021
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Reëlings om sleutels te kry is baie swak.
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Arrangements for getting keys are very poor.
During our stay our food was eaten by mice. Visitors must be warned to store their food safely in the fridge. Even our coffee bags were gnawed on. The fire place is very dangerous and I bumped my head so it bleeds. Very sharp point that sticks out.
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Werner P - Jan 2021
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Dis regtig baie mooi en weggesteek in die berge.
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It's really very beautiful and hidden in the mountains.
All that is not nice is the shower - the shower heads are very small and clogged and on day 2 there was no water. Would love to go again.
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Carmen B - Mar 2021
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Pragtige omgewing, maar akkommodasie was teleurstellend.
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Beautiful surroundings, but accommodation was disappointing.
The view from your log cabin's porch is breathtakingly beautiful! Unfortunately, some of the cutlery in the drawers and cupboards were dirty and only half washed. The freezer drawers were also very dirty. The cabins have definitely not been maintained for years. If it wasn't for that, I would love to go there again.
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Angie M - Oct 2020
Overall rating
Absolutely breathtaking
SANParks Highlands Mountain Retreat 's response
Hi Angie,
Thank you so much for your valuable review. We are glad you enjoyed your stay.
Kind Regards,
Diaan H - Sep 2020
Overall rating
Baie lekker wegbreek vir 'n Huweliksherdenking.
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Very nice getaway for a Wedding Anniversary.
The location was fantastic. Much more beautiful than in the photos. We received very good service. Really made an effort to accommodate us.
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Paul V - Sep 2020
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Goed toegeruste houthut, met alles wat nodig is. Pragtige uitsig.
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Well equipped log cabin, with everything needed. Beautiful view.
Pleasant stay in a wooden cabin with a breathtaking view. Well equipped with everything needed - crockery, cutlery, microwave, fridge, stove, fireplace, braai. Highly recommended. Just remember to take matches or a lighter with you.
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Ronell K - Dec 2020
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Ongelooflike uitsig.
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Incredible view.
The unit needs some attention, one of the windows in the master bedroom was broken, the lace curtain was torn, the front door had trouble closing. The unit was very clean and the view was breathtaking.
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Tanya K - Jul 2019
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We totally loved Golden Gate.
Marike D - Apr 2019
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Heaven on earth.
Esme V - Sep 2019
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Fantastiese ligging, heerlik stil en gerieflike verblyf.
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Fantastic location, wonderfully quiet and comfortable accommodation.
We had a wonderful stay. Beautiful setting and very private. The log house is well equipped. However, better braai facilities would be appreciated. The Weber grill outside on the porch was broken!
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Adéle C - Aug 2019
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Fantastiese wegbreek.
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Fantastic getaway.
Staff friendly and helpful. Mountain Retreat is located in a beautiful setting, enough privacy, scenery and fauna and flora are excellent. Definitely value for money.
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Rudy V - Apr 2019
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Pragtig natuurskoon rustig.
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Beautiful scenery peaceful.
Reception was poor - didn't know who I was and had to produce all my booking proofs first, didn't know I'd been there before. Had to pay an extra amount because I'm not a member of SANParks - I didn't know that. There was no braai/weber at my unit. Borrowed from one of the other units. Leaving 2 bags of wood with 4 pieces of wood in a bag for the indoor fireplace is a joke, should have gone and bought my own wood. Was there 3 nights and the staff stayed next door and noisy with loud music at times.
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- Capacity: 20 people
- All ages welcome
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Check-in: 14:00 to 17:00
Check-out: 10:00 - Address: Off the R712, Golden Gate Highlands National Park, 40 km from Phuthaditjhaba, 9869, Free State